When David Speakman first started Travel Counsellors in 1994, he could never have
foreseen it grow into the success story it is today, but was sure the business model
was right. He recognised that expert travel consultants were the unsung heroes of
travel, and the success of Travel Counsellors has proved this to be the case.
Travel Counsellors is now a truly dynamic and global travel company with 1,200
Travel Counsellors, each with an average 20 years experience, working across six
countries,and a 200-strong head office team in Bolton, UK. Our customers benefit
from having their own personal Travel Counsellor who takes pride in getting to
know their clients personally, providing them with the highest possible levels of
personal service and taking care of all their travel requirements, down to the
last detail.
Travel Counsellors may have grown into a large, international company but at our
heart we are still a family business. Our ethos of friendship, camaraderie, caring
and support is not an "added extra", it's at the very heartbeat of our organisation.
We believe it's this family ethos that has been a major contributor to our success
and has driven the care and attention we offer to our customers, individual Travel
Counsellors and staff.
In the pursuit for excellence, our insistence on high standards and our emotional
attachment to our customers, we have developed a loyal public following like no other.
Every day we go the extra mile to take care of our customers' leisure and business
travel arrangements, down to the last detail.
Essential to this is our standing as travel industry leaders in Customer Financial
Protection. We take great care in trying to avoid many of the less financially robust
companies that operate in the industry. In addition, we protect every penny of our
customers' money in the form of a Trust. As both agents and operators we offer the very
best and most comprehensive financial protection in the industry, which means Travel
Counsellors' customers can be safe in the knowledge that their money is completely
protected. We believe strongly that this is not a privilege, but a customer's basic
right.
We are proud of what we have achieved over the last two decades. We will continue to
put our passion for personal service to work for our customers in decades to come,
always putting our customers first, and always with the determination to be the very
best we can be.
Travel Counsellors is registered in England Number 2133414
Travel Counsellors is VAT Registered. Number 437 8785 94
If you would like to speak to someone at our head office please use the website
feedback form on the Contact Us
section of the site