Fire

On arrival, familiarise yourself with the accommodation:

• Study the fire safety instruction notices
• Identify how to raise the alarm
• Check where the nearest exit is located
• In the event of fire, do not use the lift – always take the stairs if this is a safe route
• In case of evacuation, do not collect your belongings, exit the building as quickly as possible

Swimming Pool

• Familiarise yourself with the shallow and deep ends as depth markings may not be clear
• Observe pool safety rules at the swimming pool, for example, ‘No Diving’
• Be aware that some swimming pools do not employ a lifeguard
• Ensure your children are supervised at all times in and around the swimming pool area
• Ensure you know how to raise the alarm in an emergency
• Avoid using the swimming pool under the influence of alcohol, or if suffering from sickness and diarrhoea

General

• Children should be supervised at all times on balconies
• Avoid leaning or climbing on the balcony or the balcony furniture
• Full-length glass panels may not be fitted with toughened glass and in bright sunlight it may not be obvious that the doors or windows are closed
• Ensure your children are supervised at all times in and around the swimming pool area
• If the lift car is not fully enclosed with internal doors, stand away from the walls
• Children must be accompanied by an adult when using the lift

Energy

• Electricity voltage differs throughout the world – don’t forget your adaptor!
• If your room is fitted with a gas appliance, such as a heater, cooker or fire, please ensure you know how to operate it and if unsure, seek assistance from reception. Do not forget to turn the gas off when not in use

Food and Drink

• Always use bottled water, making sure the seals are intact
• Always ensure that food is thoroughly cooked and served hot
• Avoid drinks with ice where possible
• A change of climate and exposure to different foods may result in a stomach upset – enjoy the experience of tasting new foods but try not to overdo it!

Personal Safety

• Ensure your room is left secure at all times
• Use the safety deposit boxes available in your room or reception for all your valuables (use of these may be a condition of your insurance policy)
• Avoid carrying too much money, wearing jewellery and carrying expensive photographic equipment or mobile phones
• Be extra vigilant in busy public areas and on public transport
• Report any incidents to the police as soon as possible and obtain a copy of the police report with a reference number
• Be respectful and aware of local customs to avoid causing any offence

Beach

• Familiarise yourself with the flag warning system
• Lifeguards may only be on duty at certain times of the day
• Observe beach rules at all times
• Some resorts may be designated nudist beaches which is an accepted custom in various countries
• Ensure that appropriate and sufficient instruction is given for water sport activities and that the company providing the service has appropriate insurance; check prior to taking part that your personal travel insurance covers you for specific activities.

Wildlife

• Animals and insects should be expected in rural areas and tropical destinations
• Insect bites can be avoided with suitable repellents and clothing
• Avoid petting, feeding or playing with any wild or domestic animals

Driving and Road

• Only hire vehicles from a reputable rental agency with adequate vehicle insurance
• Take care when hiring mopeds, scooters or motorbikes
• As a pedestrian be aware of the flow of traffic and local driving customs
• Do not drink alcohol and drive – zero tolerance is enforced in certain countries with severe penalties
• Ensure you have the correct documentation – some countries require an international driving licence and may require proof of age and driving experience
• Driving regulations and standards vary so take extra care when driving in unfamiliar areas. Road surfaces, changes in the weather, pedestrians, other drivers and poor infrastructure can make driving hazardous

Health Advice

• Ensure you have appropriate skincare sun protection for all members of your party, in particular infants and young children
• Don’t forget to pack sunglasses and a hat
• Be aware that you are still exposed to the sun in the shade - take a break from the sun to reduce the risk of burning
• Drink plenty of liquids, ideally water, to avoid dehydration
• Medical practices and methods may differ in some countries. Ensure you have adequate personal travel insurance relevant for the country you are visiting and check for exclusions to the policy
• Vaccinations are recommended and/or required for certain destinations. Please check with your GP at least 6 weeks before travel and refer to the Department of Health website for the most up to date information www.doh.gov.uk
• You may be entitled to free or discounted medical care in some European countries with a European Health Insurance Card (EHIC). An EHIC is free and you can apply for this via www.doh.gov.uk or by phone on 0845 606 2030.

Avian Influenza

The World Health Organisation (WHO) is monitoring outbreaks of avian influenza (bird flu). The following precautions are recommended for visitors and travellers to the affected countries:

• Avoid visiting areas with live animals such as markets and poultry farms
• Avoid places with domestic, caged or wild birds
• Avoid handling raw poultry, duck and eggs
• Ensure all poultry meat, duck, and eggs are cooked properly
• Ensure good personal hygiene standards by regular hand washing

More detailed information can be found on the following website:
www.who.int/csr/disease/avian_influenza/en/