When you book with us your money is safe. No ifs, no buts. It’s that simple.
However if you want to know a bit more about this here’s how it all works.
Everything you book with Travel Counsellors is financially protected.
The air holiday packages/flights shown are ATOL protected by the Civil Aviation Authority.
Our ATOL number is ATOL 6751. Please see our booking conditions for more information.
Alongside ATOL protection which covers air holiday packages and charter flights,
we operate and provide the Travel Counsellors Trust and airline failure insurance,
which protects every other element of your booking including low cost airlines,
scheduled flights, accommodation and car hire.
The Travel Counsellors Trust provides a financial guarantee that very few other
travel agencies can match. In 2006 ABTA removed the financial protection it offered
to customers through its travel agents bonding scheme. The Trust is also more
comprehensive in scope than the ATOL protection offered by the Civil Aviation Authority
(CAA) because it covers all kinds of supplier failures and not just travel arrangements
including flights.
We understand the last thing anyone wants to do is risk losing their well earned
holiday through no fault of their own. So whether you book just a flight or a
tailor made holiday through Travel Counsellors you can have complete peace of mind.
Want to hear about if first hand? Watch the video above to find out how our customers
have benefited from our financial protection promise.