Based in Worthing

Anita Miles

Available for new enquiries

It's Nice To Meet You

Hello, I’m Anita and I am your personal Travel Counsellor based in Worthing in West Sussex. I have lived in Worthing all my life and have been married to my husband for 40+ years. It has been a lovely place to bring up our 2 children, living very near the sea but with the South Downs as a beautiful backdrop. Our children have long since flown the nest and now I'm pursuing my dream and loving working within the travel industry.

Travel is my passion and for as long as I can remember, studying travel brochures has been my hobby. At the age of 13, I travelled all over France with my parents and from then, the travel bug got me!

My husband and I have travelled very extensively in Europe and the Mediterranean and have visited many, many countries including, Spain & The Balearics, The Canaries, France including Corsica & Andorra, Austria, Belgium, Germany, Greece & The Greek Islands, Croatia, Italy, Malta, Gibraltar, Turkey, Egypt, Israel and Iceland.
Particular favourites have to be Valencia where we experienced Las Fallas, Menorca for a peaceful relaxing break, Crete for 2 weeks of the friendliest, most hospitable fun in the sun and Iceland for something totally different! Most recently, cruises have also become a favourite, loving being pampered and waking up somewhere different every day! Having cruised with many different Cruise Lines there are opportunities for so many unique experiences.

In one way or another my entire working life has revolved around customer service, having been a Building Society branch manageress, worked in the event industry and owned my own Cafe. Giving my customers the best possible service is something that I have always prided myself upon and am very passionate about.
So no matter what part of the country you live in and whether you are looking to book a short City break, a round the world cruise or anything in between, I can assure you that with the support of Travel Counsellors and their unique 100% Financial Trust and ATOL bonding, there is no better or easier way to book.

Remember, that if you have any problems whilst on holiday you can pick up the phone and speak to me directly. I can assure you of my best attention 24/7 and I would love to talk to you about all your travel dreams and help to make them come true! I look forward to hearing from you.

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Why Hurtigruten

11 August 2019

Hurtigruten offer unique experiences and most importantly the opportunity to learn whilst at the same time leaving the smallest environmental footprint possible. They are world leaders in sustainable explorer travels in the Polar Regions and are launching 2 brand new hybrid powered ships, which will be the greenest and cleanest expedition ships ever built. These new ships will be named after polar heroes, Roald Amundsen and Fridtjof Nansen. Hurtigruten has come a long way in its’ 125-year history. They are most famous for their Norwegian Coast itineraries which was where they started all those years ago. The ships delivered cargo and post to the many villages in Norway that were only accessible by sea. Now however, their superb ships provide a perfect base for their popular roundtrip voyage from Bergen (one of my favourite cities!) Norway’s iconic fjords are beautiful and with the charming villages, rare wildlife and fascinating history, Hurtigruten take you deep into the heart of Norway with this authentic coastal expedition. As with all the voyages, there will be an Expedition Team onboard who will lead the way on hiking, walking tours, outings to local performances and onshore events. If seeing the Northern Lights is on your bucket list, then this is the way to see them! In fact, Hurtigruten are so confident that they will make an appearance during your 12-day winter Classic roundtrip voyage, that if they don’t, they will give you another 7-night voyage free of charge! Hurtigruten are no longer all about Norway, they now offer the most breath-taking experiences in the most remote corners of the world that appeal to those who value real exploring. Here’s just a little bit about some of the destinations that they visit. Svalbard offers the chance to encounter rich wildlife, with everything from whales to Arctic foxes and of course the regal polar bear. The beauty of this region is unlike anywhere on the planet with glaciers, magnificent tundra, sea ice and of course the Northern Lights dance in the sky to make unforgettable memories. Hurtigruten is also a proud member of the ‘Clean Up Svalbard’ team and you are encouraged to join in with a beach clean. The Expedition Team will also be on hand to help you explore in the form of kayaking, hiking, glacier touring and of course lectures. Iceland together with Greenland, offer some of the most beautiful scenery in the world along with rich cultural traditions. Enjoy hot springs, geysers, waterfalls and glaciers whilst taking part in activities such as hiking, small boat cruising, bird watching and town walks. Wildlife in this area includes Musk Oxen, Greenlandic Dogs, Reindeer and Icelandic Horse. Remember that each expedition with Hurtigruten is totally unique as plans change on a day to day basis dependent upon ice conditions, weather and tides. Antarctica will give you the thrill of getting close to beautiful icebergs, visiting isolated scientific stations and encountering the most amazing wildlife such as penguins, seals and whales, all in their natural habitat. This is the coldest, driest and cleanest continent on Earth and is uniquely different from any other destination you will ever experience. Take part in snowshoeing, small boat cruising and so much more! The far north of Russia is one of the world’s greatest havens for Arctic Wildlife where you will see more walrus and as many polar bears as Svalbard but there will also be far fewer visitors. Hurtigruten are among the very few that explore Franz Josef Land which is truly isolated with a rare natural beauty. There are exciting on and off ship activities, including small boat cruising, landings and the best in onboard lectures. An epic expedition for the most adventurous of explorers must be the Northwest Passage. Expertise in extreme conditions allows Hurtigruten to be one of the few cruise lines that can attempt the full crossing. Few humans have set foot in this area but experts in wildlife and ornithology will accompany you on landings and hikes to find polar bears, caribou, arctic hares and 14 different species of whale! The scenic coasts of South America are rich with wildlife and expert Expeditions Teams are experts in leading encounters with native fauna whilst taking care never to disturb the environment. Fascinating ports and cities such as Ecuador, Peru and Chile are included in the itineraries with the opportunity to explore beyond the sea routes into the Incan wonders of Machu Picchu and the breath-taking Galapagos Islands. Central and North America are also very popular destinations for a Hurtigruten Expedition cruise and are well worth exploring. Wherever you choose to travel, Hurtigruten gives all the comfort of a cruise, yet all the excitement of an expedition so let me give you a small insight into the fabulous ships. Firstly, you won’t find waterparks, West End Style shows or casinos but what you will find is comfort, a relaxed atmosphere and what’s more you’ll be sharing your expedition with like-minded passengers! There’s a casual dress code where there’s no need to change for dinner and comfortable cabins that are Scandinavian in design. You’ll find magnificent lounges and bars with floor to ceiling windows and lovely armchairs to make the most of the stunning scenery. There will also be a hub of information and education with well-equipped photo centres, laboratories and observation decks. The newer ships will also have a Wellness Centre with a sauna, infinity pool and hot tubs as well as an indoor and outdoor gym with running track! Fancy something a little more relaxing? Then why not try a massage or spa treatment with a highly trained therapist. If you’re a foodie, then Hurtigruten won’t disappoint, with both casual and fine dining restaurants. The fleet is manned by 5-star chefs who will present to you the freshest and most delicious food that you’ll ever eat. The wine list and service standards are equally impeccable. You can be sure that whether it’s just a coffee and a pastry, a cheeseburger, Reindeer sirloin or Finnish sturgeon caviar it will be of the best quality and also sourced from certified suppliers that grow their products in a sustainable production platform. So, whether you’re a seasoned Expedition cruiser or you’re looking to try your very first adventure, I hope this has given you a taster of what it’s like to cruise with Hurtigruten. If it has given you the appetite to find out more then please do get in touch.

Cruising for Families

28 July 2019

As a Travel Counsellor, when I talk to people about cruising, as I do a lot, because I love it so much, I get the impression that people have a complete misconception about it! Lots of people seem to think that it's for older people and that it's stuffy and formal. Well, maybe once that was the case but it's certainly not now. The larger cruise lines and some of the smaller ones too, now have facilities for families to rival and better any land-based holiday. One of the big advantages of cruising for a family is that you can go from the UK, with Southampton being particularly popular as an embarkation port. That means that there's no flying necessary, so no waiting around at airports and no luggage restrictions, just take as much as you want. Check-ins are easy, so within a very short time you can be on the ship and your holiday has started! You can pre-plan everything in advance so you can already have your drinks packages, speciality dining and excursions already organised, you can just concentrate on exploring the ship and that's where the fun begins! As far as entertainment and facilities are concerned, where do I begin? Royal Caribbean must be one of the leaders in entertainment and attractions for families, with technology influencing everything on board. There's everything from Laser Tag to Skydiving - unbelievable when you think that you're on a ship! It doesn't stop there either, some of the ships have bungee trampolines, bumper cars, roller skating, flow-riders, the first zip-line at sea, the Ultimate Abyss which is the tallest slide at sea and not forgetting the 360 degree North Star, which takes you high above the ship with views to die for! Of course, there's plenty for adults too with shops, cafes, bars with Robotic bartenders, dance classes and so much more! It goes without saying, that there are kid’s clubs and Royal Caribbean will take babies and children from 6 months to 17 years, giving mum and dad the opportunity to spend some quality time together, knowing that the kids are well looked after. Parents with little ones can even have a pager so that they can rest assured that they'll be contacted should there be any problems. The focus on their Adventure Ocean Youth Programmes is for the kids to have fun but to learn lots too. Even children and teens with Autism or developmental disabilities are well looked after with trained staff, extra assistance, sensory films and toys. Fancy a nice quiet meal in a speciality dining restaurant without the kids? Well you can, because kid’s clubs are free up until 10pm! So, what's the accommodation like for families? Perfect for all budgets! There are Family Staterooms that sleep 4 with either Pullman Beds or sofa beds in either Inside, Outside or Balcony cabins. There are also Interconnecting Rooms for larger or multi-generational families. On some ships there are Family Connected Staterooms that in effect combine 3 bedrooms and 3 bathrooms! There are also Suites with either 1 or 2 bedrooms and on Royal Caribbean's Symphony of the Seas there's an Ultimate Family Suite. This has 2 stories with an in-suite slide to get from one level to the other, a games room with air-hockey and other games, a private cinema, a jacuzzi and table tennis on the balcony. Imagine the kids waking up and sliding down the slide for breakfast! Talking of breakfast, what about the food? There really is something for everyone with everything from buffets, catering for all tastes and ages to American diners, sports bars, Italian, seafood, Mexican to name just a few. Oh and of course, let's not forget Ben & Jerry's or The Cupcake Cupboard! Royal Caribbean also have a private island called Coco Cay, so if you fancy travelling further afield to the Caribbean, then this is a must for families. This is the first of 6 private islands for Royal Caribbean and is already proving to be a massive hit! There is everything that you can think of, much of which is complementary so included in your cruise fare, including your food at the Chill Grill or Skippers Grill. There are beaches, a massive waterpark, a zipline, a wave pool and a Helium Balloon that takes you 'Up, Up & Away' I hope this blog has given you a very small insight into why I think cruising is absolutely perfect for families and if it has whet your appetite to find out more then please don't hesitate to give me a call. I love to talk cruise!

Launch Weekend of MSC Bellissima

06 April 2019

MY OVERNIGHT STAY ON THE MSC BELLISSIMA Having attended the (CLIA) Cruise Lines International Association Conference in 2018, I was fortunate to be invited to the Friday/Saturday of the launch weekend of the fabulous new MSC Bellissima. A magnificent looking ship accommodating 4500 passengers. ON ARRIVAL On arrival at the Southampton port, there before me was the stunning 19 deck beauty at sea, MSC Bellissima. After a very simple and quick check-in I was ready to board and as I was travelling with hand-luggage only, I was able to take this on board with me. MY CABIN Upon boarding, I quickly went off to find my cabin on Deck 9 – a lovely spacious balcony cabin with a huge double bed, a spacious wardrobe and a lovely bathroom. A unique feature of every cabin on this ship is ZOE, a virtual personal cruise assistant ready to answer all my questions about the ship. Facilities also included air-conditioning, an interactive TV, minibar, hairdryer, telephone and safe. Wi-Fi is also available at an additional cost. This was to be my home for the night and a very comfortable one it was too! The Daily Program was also in my cabin telling me what was going on throughout the day, now all I had to do was find my way around! EXPLORING After a very quick unpack, I went off to meet some fellow Travel Counsellors ready to explore the ship. We met in the Infinity Atrium and the first thing that caught my eye was the two-deck inside promenade which features an LED dome where the ceiling changes to fit the mood. It’s lined with bars, shops and speciality restaurants. We were lucky enough to be able to sample tasters from many of these restaurants, so we just had to give them a go! With everything from the delicious steak at the Butcher’s Cut to Tapas, Sushi and French food it was all simply divine. A little concerned about over-indulging before lunch we decided to leave the food and drink behind and set off to look around the rest of the ship. We had a quick look at the different types of cabin available: interior, ocean view, balcony (like mine) and suites. The suites were beautiful, some covering 2 decks with a living area on level 1 and a Master bedroom on Level 2, a lovely big balcony with a whirlpool bath. These duplex suites have 2 bathrooms and 2 walk-in wardrobes as well as all the standard facilities. There are also some family cabins that can accommodate up to 10 people in comfort – such an advantage for families wishing to travel together. We then headed up to Deck 19 to have a look at the Arizona Aquapark which is amazing for families. It was a bit of a chilly day in Southampton so we went back inside and wound our way back down the decks to check out everything else on offer. The amusement area, the spa, the gym, the casino and the Yacht Club area. I was blown away by the facilities for children and families on this ship. There’s a full-size bowling lane and an F1 Simulator, so authentic that it’s apparently the same as that used by professional F1 drivers. There’s an interactive cinema, an interactive maze and a virtual games arcade all on Deck 16. There are 5 different kids’ clubs and 7 different rooms filled with toys, games and high-tech equipment to suit every age group from toddlers to teenagers. I bet there’s never a dull moment for younger guests! Fabulous too, as it allows plenty of time for their parents to spend some quiet time, whilst knowing that their children are being well entertained and looked after. THE YACHT CLUB The Yacht Club is a luxury ship within a ship! The Royal and Deluxe Suites with their unique facilities are to be found here, but there are also Interior Suites available too. The Yacht Club has its own grill, sundeck, bars, pool, restaurant and lounge. These areas are all exclusive to the Yacht Club, so if you’re looking for peace and privacy, a private butler, drinks included and the highest quality menus to satisfy the most discerning palate then a Yacht Club cabin is definitely for you……and me! DINING & THE CHOCOLATE SHOP After a good couple of hours exploring the ship it was time for lunch, which was being served for us in the Posidonia Restaurant, situated on Deck 5. Menus are changed daily in the two main restaurants, but they always offer a wide choice of quality cuisine. The desserts on cruise ships are always my favourite and this was no exception! The afternoon for us was taken up by Conference sessions and then it was time for a couple of drinks and a look in the shops. Jean-Philippe’s Chocolat was definitely my favourite! You can see the chocolate and macarons being made before your very eyes – my idea of heaven! After a few tasters it was time to get changed ready for dinner. Dinner was again in the Posidonia Restaurant. There is of course always the choice of going to the Marketplace Buffet, which is open 20 hours a day. Alternatively, you can choose to eat in the Speciality Restaurants for which there are very reasonable packages available. EVENING ENTERTAINMENT There was live music and entertainment going on in most of the bars so something for everyone. We firstly headed for the Live Show in the London Theatre where the ships’ singers and dancers put on a fantastic ‘Solid Rock’ Show. Then it was off to the Sportplex which had very cleverly been transformed into a party venue for the evening and my goodness MSC certainly know how to party! Unfortunately, we didn’t get to see The Cirque du Soleil show on board but it's sure to be spectacular. BREAKFAST & DISEMBARKATION After a few very comfortable hours sleep in my cabin, it was unfortunately time to pack, have breakfast and disembark. Breakfast was in the Marketplace Buffet which was very good. The ship wasn’t full for my stay but there seemed to be plenty of seating and plenty of staff very efficiently clearing tables. The food was good with plenty of choice. Disembarkation was very easy, and I was sad to be saying farewell to the beautiful MSC Bellissima after such a short stay. I hope this gives you a brief idea of the quality and range of facilities onboard. Having cruised previously on an older MSC ship, I have to say that I was very pleasantly surprised. I would be more than happy to embark on a cruise on her and recommend her to my clients, particularly families. For couples without children, I would highly recommend the exclusivity of the Yacht Club.

My customer stories

Sent by Emma Waterer

I wanted to write and say a huge THANK YOU for being a brilliant Travel Counsellor! As usual, you found us a fantastic holiday within budget and our requirements, answering any questions beforehand and supplying us with all of our documents and information required. When we got to Gatwick on Saturday 22nd July we didn't know what was to come...a hugely delayed flight at the airport as people around us were reacting to the news of the fires on Rhodes. After speaking to you, you checked our hotel was still open (it was) and suggested if there was any issue with the transfer to get ourselves to the hotel and TC would reimburse us. Unfortunately while we were in the air the situation on Rhodes had changed so when we landed at 4.00am local time the road to the hotel was closed. We were then transferred to a local evacuation centre along with many other families. While they were desperately trying to get through to some of the big operators, I spoke to yourself and to Duty Office who ascertained where we were and tried very hard to find us alternative accommodation/flights home. In the end we managed to find a lift to our hotel with a volunteer and arrived later that day. You were in constant contact with us to check that we were safe, offering us reassurances and also advice. As a family we felt secure that you and TC had our best interests at heart and made what was a hugely stressful experience a whole lot more manageable. So thank you once again, I honestly don't know why anyone wouldn't use Travel Counsellors for their trip bookings. We were also very appreciative of the 'Welcome Home' pack waiting on our doorstep at 1.00am when we arrived home!

Sent by Sue Benton

A very pleasant and helpful travel counsellor. Nothing is too much bother and goes out of her way to make sure we get not only the holiday wanted but support throughout the holiday itself. 10/10

Sent by C S

Anita is always very helpful, kind and understanding of the travel difficulties when incurring the barriers presented to a totally blind person and their Guide Dog, like myself. Although my needs may be fairly straightforward in normal travel terms. Anita has always been there searching for the best options for me to navigate. I love travelling when I can and Anita has enabled me to do so in a reliable and fun way.

Sent by Julie West

Anita has been amazing in not only booking mine and my daughter's European break but also accommodation and airport transfer for my husband and son. Also our travel insurance. My husband managed to lose his phone in a taxi and then his luggage! Anita was responding and trying to help us very early in the morning. She goes above and beyond and very generous with her time. It was a real relief to have her support before, during and after our holidays.

Sent by Mark Duignan

Anita goes above and beyond to ensure that you get the best holiday. It starts from the moment that you engage with her to try and find that perfect experience, and it carries on all the way through until you are actually there. She does all the hard work out of arranging a holiday so that you don't have to (after all it is supposed to be a holiday!). She is helpful, informative and tireless in making sure that time and again, you have exactly what you are after, and she makes sure that it all goes as smoothly as possible, keeping you updated every step of the way as your departure time approaches Keep up the great work Anita, I wouldn't trust anybody else with my dream holiday!

Sent by Suzanne Benton

I have peace of mind when booking a holiday/break away with Anita. I’m looked after from the beginning of a booking right to the end of my holiday and nothing is too much bother.

Sent by Bryan Clarke

Anita has been amazingly helpful. Worked to our brief and found something beyond our expectations.Brilliant!

Sent by Melanie Cook

Very good. Said where and what I was looking for and Anita came up with the perfect package. Will definitely come back, lovely lady .

Sent by Suzanne Benton

Nothing is too much trouble. Efficient, competent and friendly

Sent by Philip Tester

Anita provides excellent advice and a friendly service

Sent by Lisa Eyles

Anita was brilliant!She provided a very personal service.I felt she was experienced and really listened to my needs which resulted in a tailor made holiday to my exact specifications.

Sent by Luke Brice

Amazing service. Asked for advice / quote on Thursday, booked on Sunday, looking forward to a relaxing week away!

Sent by Chris Rickwood

Excellent.. saved me buckets of time and was exactly what I was looking for! Thankyou :)

Sent by Philip Tester

Anita provides excellent advice and a friendly service

Sent by Jason Barnett

Amazing service. Worth every penny

Sent by Ken Norman

Just a short note to say thank you for the lovely flowers which arrived for us when we got home on Saturday morning. A really nice touch and totally unexpected. We had an amazing holiday and everything went to plan, thanks to your intricate detailed and well thought out schedule. The two hotels, Albatross and Romantik in Zermatt and Chur were excellent, with caring friendly staff. We loved the amazing train rides even if we did have to wait for the snow plough to arrive during the trip on the Glacier Express following a small landslide, which added to the fun and excitement. In fact it was a good excuse to have an extra G&T and stretch our legs outside the train until the snow plough arrived! We would have no hesitation in using you again and recommending your company. All in all a wonderful holiday and a big thank you from us all

Sent by Ken Norman

Just a short note to say thank you for the lovely flowers which arrived for us when we got home on Saturday morning. A really nice touch and totally unexpected. We had an amazing holiday and everything went to plan, thanks to your intricate detailed and well thought out schedule. The two hotels, Albatross and Romantik in Zermatt and Chur were excellent, with caring friendly staff. We loved the amazing train rides even if we did have to wait for the snow plough to arrive during the trip on the Glacier Express following a small landslide, which added to the fun and excitement. In fact it was a good excuse to have an extra G&T and stretch our legs outside the train until the snow plough arrived! We would have no hesitation in using you again and recommending your company. All in all a wonderful holiday and a big thank you from us all

Sent by Carole S

Anita has been most helpful and has researched widely to find the right destination as I requested and more so especially with regards to my travelling with my Guide Dog. Always polite, approachable and with good humour. I would highly recommend her to both friends and colleagues.

Sent by Elizabeth McKendrick-Warden

Fantastic service and a dream holiday that was put together just for us!

Sent by Carole S

Thank you so much for everything you did to organize my trip to Australia – as a completely blind, lone traveller it was a challenging time for many reasons however your organizing of my travel arrangements was superb and all went smoothly. I have recommended you and will continue to do so to friends and colleagues. Thank you too for the beautiful flowers such a surprise. Hopefully speak again soon for next trip.

Sent by Maureen Condick

Very professional friendly service. A quick response for any queries from Anita.

Sent by Deborah Etherington

Booking a flight an be so time consuming and stressful. Anita has booked it all for me so I can now look forward to enjoying my flight stress free.Thank you. And next time shall book a cruise.

Sent by Helen Cousins

It was a pleasure to book my holiday with this friendly and efficient firm.

Sent by Colin Mayo

Perfect service throughout the process of choosing and booking our family holiday. Thank you

Sent by C Davis

Great customer service - answering any queries we had quickly and efficiently with a friendly manner. A tailormade package was provided, very professional service.

Sent by Christopher Hendry

Excellent efficient service!

Sent by Jenny Johnson

Took the stress out of booking. Good communication and plenty of choice.

Sent by Melissa Kirk

Personal, warm, professional service. Highlighted issues which could occur had we booked ourselves that we hadn't thought of.

Sent by Alexa Stubbs

Anita has been absolutely fantastic in providing me with a very stress free experience in the booking of my trip to New York. She worked outside of 'normal hours' to ensure that everything was processed extremely quickly. I really have had superb customer service and will not only use Anita for any future travel plans, but will also recommend her to friends and family. I would like to extend my thanks for her excellent support

Sent by Tracey S

Just a big thank you for all your care and attention for making my holiday to Lanzarote so wonderful. You found exactly what my friend and I were looking for once we had given you our criteria and were so patient when offering options and ideas. From that stage you over saw all of the bookings and arrangements to make sure the whole eight days went by smoothly, from checking us in with BA, arranging transport to and from the hotel to even calling the hotel to make sure that we had quiet rooms, which was essential for us. The attention to detail was second to none. The little touches of the hand made chocolates with the lovely message to the unbelievable bag of essential breakfast goodies left on my door step for my 1.30am return home was the icing on the cake. Will recommend your services to everyone and look forward to planning the next trip with you.

Sent by Carole S

Very efficient, explained everything I needed to know and placed in assistance for my specific disability.A lovely lady would happily recommend her work.

Sent by Philip Tester

Great professional helpful service from a very knowledgeable agent

Sent by Lance Tufft

Anita was very helpful throughout the process and helped us find a great holiday. Would definitely recommend her to my friends and family.

Sent by Jean Baumann

Very nice to have such attention to my requirements. I'll be back! Thanks

Sent by Paul Croft

Outstanding service and attention to detail; a very professional service with a personal touch. Highly recommended.