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Anne Hancock

Based in Cheltenham

My name is Anne Hancock, and I am a Travel Agent based in Cheltenham, Gloucestershire.

I offer a specialised very personal service booking tailor made and bespoke travel arrangements for all my clients.

I have worked in the travel industry for more than 25 years, in both retail and business...

My name is Anne Hancock, and I am a Travel Agent based in Cheltenham, Gloucestershire.

I offer a specialised very personal service booking tailor made and bespoke travel arrangements for all my clients.

I have worked in the travel industry for more than 25 years, in both retail and business travel. My experience has been very diverse - from arranging a tailor made tour of Italy starting with a trip to Venice on the wonderful Orient Express - to arranging a round the world holiday which included Hong Kong, China, Australia, New Zealand, Fiji and Los Angeles.

I aim to offer a very high level of customer service to all of my clients and love receiving feedback on their holidays and travel experiences.

I have completed the Australia Specialist course which has given me a far wider knowledge of holidays and travel in Australia. I recently took a wonderful holiday to Australia visiting Sydney, the Blue Mountains and travelled up the east coast to Cairns.

One of my most recent trips, and one of my favourites was to South Africa, starting with Cape Town, the Winelands, whale watching in Hermanus, travelling to Knysna and the Garden Route and finishing up with a safari in the Eastern Cape region near Port Elizabeth. It was a wonderful holiday with amazing scenery, flowers and delicious food.

Travel is a real passion for me and I have travelled extensively to many places around the world including Kenya, Thailand, Hong Kong, Sri Lanka, the Maldives, Malaysia, Mauritius, Bali, Antigua, Barbados, Grenada, the USA, Europe, Dubai, Egypt, Turkey, the Seychelles and South Africa, and can offer advice on finding that extra special holiday that you may be searching for.

Whether you are looking for a flight, business trip, weekend break, or the honeymoon of your dreams - in fact any kind of holiday, please call me. I will be delighted to hear from you.

Get in touch with me

Whatever your holiday needs I'm here to help you, so please get in touch with me with any of the methods below: -

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Have an enquiry? Send me your question and I will do my best to help you.

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Customer Story 1

Once again Anne Hancock has dealt with our travel arrangements to South Africa with grace and a great deal of patience, as we chopped and changed and couldn't make up our minds. Thank you once again for terrific service.

Susan Maxwell, Gloucestershire
Customer Story 2

Service could not be better. Anne is always available, excellent service, and never forgets after sales service.

Michael Anderson, Leicestershire
Customer Story 3

I have booked personal and business travel through Anne for a number of years now, she is the most professional person you could ever hope to deal with. She is a pleasure to deal with and I would have absolutely no hesitation recommending her for personal or business travel.

Anne Gardner, Middlesex
Customer Story 4

Anne has always done an excellent job of organising our holidays, working with us to find the best options and always keeping good communication throughout the booking process and at times while we have been on holiday. As well as being a lovely person to deal with her services are second to none and should be highly recommended.

Judi Ellis, Gloucestershire
Customer Story 5

Anne is always extremely efficient and friendly, and never gets phased or frustrated by changes in plans and ideas. Anne also has great suggestions to make holiday plans that much easier and fulfilling.

Stephen Moore, Winchester
Customer Story 6

In the eight years that we have been clients of Anne she has helped us arrange many of our worldwide travels. Part of her opening line, on answering her telephone, is "can I help you". She has certainly done this in our case. She has always been extremely attentive to all of our needs, and there has not been one occasion, when Anne has arranged our travel, that we have had any problems. I now think of her as a friend as well as a Travel Counsellor.

Robert Leatheam, Cardiff
Customer Story 7

I always use Anne Hancock to book our holidays. With both a sound knowledge of the industry, as well as understanding our specific needs, Anne will always find the perfect hotel/package, leaving us in the knowledge that all aspects of the booking will be taken care of and dealt with to the highest standard. I have recommended Anne to friends, and will certainly continue to do so.

Alex Hawke, Kingston upon Thames
Customer Story 8

I have used Anne Hancock for several years and travelled many trips around the world. Anne makes the trips effortless and painless. Anne recomends great resorts and personalises the bookings from her experience. I would not hesitate to recomend Annne to others.

Simon Kershaw, Gloucester
Customer Story 9

Anne - replied to my initial email very quickly and remembered how indecisive we could be from us booking with her last year. With just a couple of questions to us, Anne sent us a choice of holidays with relevant information and then was very happy to source any further information on the resort we chose. Excellent service, we were actually able to decide and book within about four days, which for us is amazing! Jeanette Baker

Jeanette Baker, Witney
Customer Story 10

As a busy National Sales Manager, I do not find the time to search and book my family holidays. Anne Hancock takes all the stress and time out and this works very well for me, this is the 3rd time I have used Anne and I will continue to do so and certainly would recommend her to friends and colleagues. Her quick actions and responses are exceptional offering great holiday destinations that incorporate my requests and needs. I am very pleased with the whole package that Anne delivers. Thank you. Gareth Noyes

Gareth Noyes, Cirencester
Customer Story 11

We have used Anne several times to arrange trips, particularly when we had limited time in which to make independent arrangements. She is extremely helpful and efficient. She gives a personal service and her experience and expertise allows her to tailor holidays to particular needs. She also always follows up to check on satisfaction levels. An excellent travel agent. We would recommend her to anyone (and have done so several times).

Jenny Edmondson, Fownhope Hereford
Customer Story 12

We were very fortunate to have been recommended to Anne Hancock by good friends a few year's ago and have benefited greatly from her broad knowledge of the travel industry, which is coupled to her seamless professionalism, courtesy that cannot be matched and close attention to every detail.

Gerald and Beverly Lee, Chelmsford
Customer Story 1

Anne planned a trip to Tasmania and New Zealand for my husband and I. From looking at my original plans, Anne's plans for our travel were seamless and fitted well into the dates we specified. She kept in touch by internet and presented the written information within good time.I was also able to keep in touch with her by internet during our travels, as necessary. Anne was always available on the phone if I had queries before we went, and if not always returned calls promptly. In January last year, Anne was extremely sympathetic when I had to cancel a trip to Tasmania. She managed to retrieve part of the air fare for me. For future travel plans I will most certainly ask Anne for her expert service. I have recommended Anne to family and friends and wish her every continuing success.

Vicky Fowkers, Bushley, Tewkesbury
Customer Story 2

Anne has been looking after the travel plans of my wife and I for several years. She is always a great source of ideas and we have thoroughly enjoyed the destinations/hotels that she has suggested. She also deals with queries very promptly and gives us great confidence in the travel plans proposed.

Dick Clarke, Leigh on Sea
Customer Story 3

Anne has dealt with our travel requirements for the past 5 years. We have found Anne to be extremely helpful, professional and reliable. We have recommended Anne to several friends and colleagues and they have not been disappointed. Our elderly parents also deal with Anne on a regular basis. We would not hesitate to contact Anne for any travel enquiries.

Michael & Jenny Greely, Beckenham, Kent
Customer Story 4

My husband and I have booked many times through Anne. We have booked packages and hotels and Anne has always managed to save us money! When you send an email with a query you can be sure of a quick response with options available. Anne is very knowledgable about destinations and has always given us recomendations to consider. If you want an honest and trustworthy opinion and cost I would definitely give Anne a call!

Sarah Gates, Cheltenham
Customer Story 5

Anne has been helping with my travel arrangements for over ten years. The service that she gives is excellent and she has made my journeying enjoyable with the knowledge of her sound advice and effecient service. I am looking forward to my forthcoming trip to Australia. Thankyou Anne.

Tim Harman, Cheltenham
Customer Story 6

We have been using the services of Anne Hancock now for a good number of years and she will always be our first port of call when looking to arrange any holiday, short or long haul. Anne came to our notice via a friend and she was particularly helpful when we were having dificulties securing a cruise holiday of our choice. Not only did she manage to find us the cruise we wanted, she also managed to book it at a most advantageous price. Nothing is too much trouble and the itinerary is always planned down to the very last detail, ensuring that you can travel in the knowledge that everything has been taken care of. We would certainly recommend Anne to everyone we know who requires assistance with their holiday/travel plans.

Michael Furie, Cheltenham
Customer Story 7

We have known Anne for many years and have never been disappionted, her research and response has always been quick, thorough and excellent. The phrase "nothing is too much trouble" is often over used when describing service, but in the case of Anne it exemplifies everthing she does whether it be arranging your special holiday or down to booking airline tickets. We have and we do, completely recommend her services.

Michael and Elizabeth Jones, Brockhampton Cheltenham
Customer Story 8

Anne has looked after our travel for some years now and would be my first 'port of call' for any destination. Her calm and determined attitude to get us what we really want is very reassuring and nothing is too much trouble. Anne has given me/us huge confidence in her services and the deals she can achieve on our behalf. I have absolutely no hesitation in recommending her terrific service.

Stephen Moore, Winchester
Customer Story 9

Dear Anne, what a great holiday in Rome and Sorrento! Everything that you arranged was perfect - there were no hitches - flights, hotels, rail travel and food all worked a dream. In Rome, we visited the Vatican, the Colosseum and as many of the ancient Roman ruins in the city centre that we could fit in. While the others rested in the heat of the day I was out again pounding the pavements 'clocking' all the more disparate Roman sites that I'd read about since childhood - great to se them in the 'flesh'... From Sorrento we spent two days in Pompeii. The weather was great and even the thunderstorms in the Bay of Naples were spectacular. So thanks again, Ann, for all the work on our behalf. A holiday to be remembered!

Sam and Kate Eedle, Tewkesbury
Customer Story 10

Just to say thank you for the fantastic service you gave me in booking a surprise wedding anniversary trip to take my wife to Barcelona. With just two conversations you were able to help me choose a destination and make all the arrangements for the holiday - I can't believe how easy it was. The hotel was great, the advice on the climate was spot on and we had a very relaxing weekend. To have made all the arrangements myself would have been very time consuming and difficult to keep as a surprise.

James Price , Stroud
Customer Story 11

We wanted to let you know how exceptional our honeymoon was to the Maldives. When we first spoke about the honeymoon you were excellent, and from our initial discussions you organised the perfect honeymoon. Our island resort 'Maayafushi' was ideal and the only way that we could describe it was 'Paradise'. We could truly relax with the island's facilities, staff, sun, sea and sand. We will be able to cherish the memories of our honeymoon for many years and what a perfect way to start married life. We would not hesitate in recommending you on this experience and the excellent quality of your service and organisation.

Barry & Kathryn Robinson , Cirencester
Customer Story 12

All I can say is thank you so much for organising our honeymoon to the Maldives. I am really pleased that you managed to talk us into going to Sun Island rather than one of the quieter islands, as it was perfect and we had just enough to do to keep us occupied and yet we could still have the peace and quiet we needed when we wanted it.The Island was incredibly well run and we were treated like royalty the whole time we were there. The spa was amazing, the staff were welcoming and very attentive and the food was out of this world! I can't say a bad word about it and I just know that if we'd gone to a high street travel agent we'd never have even thought of going there. It's your attention to detail and personal touch that really make the difference, so once again thank you for making our honeymoon the holiday of a lifetime.

Louisa Evans , Gloucestershire

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My Blogs

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