Thank you for visiting my personal webpage at Travel Counsellors. I joined Travel Counsellors in January 2002, having been lucky enough to work within various aspects of the travel business for over 30 years. This has given me a wealth of experience and has allowed me to travel extensively worldwide. I have only ever worked in the travel business, this all I know and what I love to do!
I am a cruise specialist - prior to joining Travel Counsellors I spent the previous 12 years with P&O and Princess Cruises. I have been fortunate to cruise to many areas of the world including the Caribbean, Alaska, the Norwegian Fjords and the Mediterranean. Cruising is now very popular and is a great holiday for everyone; singles, couples and families - there is a cruise out there to suit you all. My job is to find that cruise that is just right for you.
Travel Counsellors are an independent travel agency - we can offer you outstanding financial protection as well as comprehensive travel insurance.
Working from my home in the New Forest means I can offer to you my undivided attention, and provide you with exceptional customer service. It also means I am available at a time to suit you including evenings and weekends. If you would like to receive regular updates of current cruise offers and cruise news please forward your email address via the above link.
I am honoured to have won the 'Best Cruise' award at our annual conference in 2004, 2007, 2008, 2009, 2010, 2012 and 2013. I am also a Gold Travel Counsellor, one of 130 in the UK. This award means I aim to maintain a high level of sales each year. I am also one of a small group of Travel Counsellors who have achieved over £14,000,000 in sales during my time with the company.
Alongside the cruises I have booked with in the last year I have also booked holidays to Florida, Cuba, South Africa, New York, China and Canada as well as flights to Australia and various hotels worldwide. So if you are thinking of a long haul land based holiday let me know and I will do my best to find the right holiday for you.
I look forward to hearing from you - I guarantee to offer friendly, efficient and professional, unbiased travel advice.
Caroline is the best holiday and cruise person we have ever used. She is very much customer focused, very efficient, nothing is too much trouble, she goes out of her way to make sure we the customer get the best service. what a pleasure to deal with....
Tony Bull, Yorkshire, 07 December 2012
My wife and I found Caroline’s help and advice very useful. Our holiday went without a hitch and we had a fantastic time. It was one of our best holidays and we have recommended her to friends and family.
PATRICK ALDRIDGE, BELFAST, 28 November 2011
Caroline was recommended to us and we could not have found a better person to arrange our tailor made holiday. We would not hesitate to recommend her to anyone else, nothing was too much trouble for her and so we had a perfect holiday.
John Mallory, Christchurch, 17 November 2011
I have booked cruises this year and last year with Caroline Howden. I have found her to be extremely helpful and informative. She has been extremely polite and efficient in dealing with our enquiries and our booking. Even minor issues have not been too...
Jennifer Ashcroft, Wigan, 07 November 2011
I have been dealing with Caroline of Travel Councellors for quite a few years now and we have always had excellent service form her. Caroline keeps us posted regarding what is available and we manage to get fixed up often at quite short notice, nothing...
Kevin Daniells, Woking, 07 November 2011
I would like to take this opportunity to say thank you for all the time and effort that you have given us over the past 13 years. Six of those years was while we lived in England and the other while we have lived in Spain. With you we have cruised every...
Patricia Clifton, Santa Pola Spain, 06 November 2011
Caroline has been a great help in choosing the right cabins and cruise details for our holiday. It has been much appreciated that she was able to sort out the accommodation we required when travelling with our children and grandchildren. We also like...
Brian Porter, Whitwell, Isle of Wight, 03 November 2011
Being my first experience of cruising I found Caroline's help and advice was first class. The booking of the cruise was made easy by Caroline's expertise. I will certainly use Caroline again and recommend her to friends and family without hesitation.
John Horsfield, Conwy, 02 November 2011
Caroline has organised two successful cruises for me and my wife together with our friends. Caroline always has the time to chat about cruise companies and offers good advice, I will continue to use her services.
Graham Lee, Dunstable, 27 October 2011
I am very happy with Caroline as my travel agent, she attends to all my needs with a very friendly attitude and is very efficient at her job.
Margaret Inglis, Irvine, 26 October 2011
I contacted Caroline on the first occasion I went on a cruise.I knew nothing about criuse holidays or what to expect. With Carolines help I chose the perfect cruise for my wife and I. I have just booked my sixth cruise with Caroline! I have no hesitation...
Ian McDonald, Bournemouth, 25 October 2011
Best travel agent ever gave details to caroline within the hour she had everything booked including flights hotels and cabin 10 out of 10 looking forward to a wonderful world cruise
iris chandler, Uttoxeter Staffs, 25 October 2011
Finding the right holiday can be quite a chore, but Caroline always seems to make it easier. We have always found her advice to be sound, she always seems to know the type of holiday we require. Right place, right time and everything dealt with professionally....
Tony Bull, Bingley, 22 October 2011
I have been with Caroline for many years and am happy to return and make my holiday bookings though her. Always professional and friendly and understands the needs of my family which ensures that we always have the best of holidays. She responds promptly...
David Abrams, Preston, 22 October 2011
I have been delighted with the service I have received from Caroline. Really friendly, nothing too much trouble and always gives me very good advice. Dealing with her is like speaking to a very good friend, Sorting out all my problems.! As far as I am...
Frank Hall, Shatton Derbyshire, 22 October 2011
First cruise we have been on,everything requested was dealt with in a very professional manner. We would not hesitate to use Caroline services for future holidays.
michael meades, sandhurst, 22 October 2011
I have been booking my cruises with Caroline for the past 11 years, she is always very knowledgable about ships places ect, when ever i contact her with a query she always get back to me, once booked i just sit back and Caroline deals with all the details,...
Pamela Draper, Crawley, 22 October 2011
Caroline delivers a first class service and I would not dream of booking another cruise without asking her to deal with all matters. She attends to all details whether important or otherwise with the utmost patience and efficiency and I would thoroughly...
John Hudson , Midhurst, 21 October 2011
Caroline offers excellent personal service to her customers. She is always extremely helpful and offers advice in any way that she can. I would have no hesitation in recommending her to others.
Diane Davies, Liverpool, 21 October 2011
Caroline's professional advice and friendly assistance has always proved invaluable in arranging our wonderful cruising holidays. Knowing that her backup, if needed, is always there has enhanced our cruising experiences. We have whole heartedly recommended...
Brian Haslam, Oldham, 21 October 2011
We have always found Caroline Howden very helpful always able to answer any questions we ask. We have recommened her to other people because we are alway pleased with the service she gives us.
Barbara Dickenson, Bolton, 21 October 2011
With Caroline's immense knowledge of the travel industry, she has been of invaluable help to us especially with regard to cruising holidays. Such efficiency and dedication to her work is rare these days. We have recommended Caroline to our friends who...
Rubin and Michele Katz, London, 20 October 2011
I made several phonecalls to Caroline before we found the right cruise and nothing was too much trouble. She was extremely professional, knowledgeable and very helpful and everything ran very smoothgly from booking the cruise until we got home. We had...
Lynne Knapman, Swansea, 20 October 2011
After using various Travel Agents during the last 50 years,I was recommended to Caroline Howden and Travel Counsellors in 2003. When I decide to travel, she is my No 1 choice and some 25 cruises and other combinations of travel to date, I am pleased to...
Kenneth Humphrey, Christchurch, Dorset., 20 October 2011
Caroline did everything possible to make sure our Cruise was what we wanted and we will be back to book another one with her when we decide where to go Thanks
malcolm Teague, poole, 20 October 2011
New to the cruising experience and following a recommendation from a friend I have so far booked four cruises through Caroline. I have found her most helpful in every way, and, in particular, have appreciated her prompt response to every query.
Brian Whittaker, WANTAGE, 20 October 2011
Booking was made easy with Caroline's help.She kept us informed at all times.When we had a major problem over a family matter she was on hand to offer advice and has been supportive. If you want good service and a fair deal I would reccomend you use...
ANDY WILSON, MALDON ESEX, 20 October 2011
Have used Caroline on several occasions and always received very good service I have also recommended her to friends who use her and are happy with the service.
Ian Stacey, Reading, 20 October 2011
We have found Caroline first class in dealing with all our cruise requiments for price and cruise knowledge .Her response time to any query is second to none no matter what time of day. We would highly recomend her for any award very time. 110% service...
niepel niepel, formby, 20 October 2011
We and some of our relatives had the pleasure in dealing with Caroline for a few years now. She is always most courteous and even when very busy, makes you feel like your prospective holiday ideas are the most important and she always returns your call...
Dave and Elaine Gilder, Didcot, 20 October 2011
I came across Caroline by chance, several years ago, having phoned Travel Counsellors to enquire about a holiday booking. She courteously answered the phone and answered all my queries with professionalism and I was greatly impressed with her vast knowledge...
Lora Lloyd, Wigan, 20 October 2011
We have now booked three cruises on three different cruise lines with Caroline in the last 18 months and received all the information that we reuired and more, Caroline could not have been more helpful and no enquiry went unanswered, we would thoroughly...
STEPHEN BARTER, PORTSMOUTH, 19 October 2011
Ever since my wife and I started cruising some years ago we have booked with Caroline. She is ever helpful, polite and courteous and has a wealth of knowledge of the cruise industry. Any question we may have(and we usually have many!)is always dealt...
Michael SCOTT, Poole , 19 October 2011
On the recommendation of friends, we first contacted Caroline to arrange a cruise in 2005. We have subsequently arranged our annual holidays every year thereafter through Caroline, either in conjunction with friends or on our own. Caroline has always...
john smith, sittingbourne , 19 October 2011
Caroline has been organising my cruise holidays in a friendly and efficient manner for many years. She always given the best quote she can and there are no hidden extras. She will arrange pre and post cruise hotels with care. She is always approachable...
Barbara Cook, Rochdale, 19 October 2011
Excellent personal service given on every occasion by Caroline and I have no hesitation in recommending her for all your holiday needs.
leslie gill, kingsclere, 19 October 2011
Excellent personal service in all ways - Allways very helpful and a pleasure to deal with - would not go past Caroline.
Mervyn Armstrong, Carlisle, 19 October 2011
I was very impressed with the help, advice and booking of our Caribbean Cruise that we are going on in December. Caroline did absolutely everything for us, and as there is 14 of us in our party, there was alot to do but never the less the service she...
Melanie Lee, Birstall, Leicester, 19 October 2011
I was recommended to use Caroline in booking cruises by a friend. I have no hesitation in saying I will always use Caroline for this purpose as she has an infinate knowledge of the industry. I have not been disappointed by her organisational skills and...
David Reid, Aberdeen, 19 October 2011
Caroline has helped us to book two cruises and each time she has been extremely professional in all our dealings. She has been exceptionally helpful in her recommendations of what she thought would suit our requirements. Her advice on which ships and...
Lynda Gordon, Banbury, 19 October 2011
Caroline has been great at finding wonderful cruises for us at affordable prices and will soon be booking my wedding at sea.
Diana Lake, Leicester, 19 October 2011
Caroline is very helpful, we have used her on serveral occasions and she anwers any questions we ask her, would definately use her again.
ELLEN HATELY, HORNCHURCH, 19 October 2011
I have booked cruises with Caroline Howden for many years. She has always been very helpful and efficient, and a joy to communicate with.
Pamela Rigby, Barnston, Wirral., 19 October 2011
Caroline is always very helpful and so knowledgable on all aspects of cruising. We stumbled across her many years ago I think from teletext !! and kept her number for future use. She can put together the ideal holiday once she knows your personal requirements,...
Geoffrey Smith, Hornchurch, 18 October 2011
We have been happily using the services of Caroline Howden of Travel Counsellors ever since we were recommended to her a few years ago by another very satisfied customer. We have found her commitment to our holidays exemplary. We feel that she always...
David and Muriel Thomas, Leeds, 18 October 2011
Caroline has given us first class service over many years, we have been pleased to recommend her to family and friends. She always goes that extra mile to ensure that we receive the best possible deal and service. We feel she really knows our likes and...
Brian Purser, Welwyn Garden City, 18 October 2011
Caroline has recently taken over from Wendy McNulty who had been my Travel Counsellor for 9 years. Up to press it has been a seamless change as the service seems as good as it was previously. Very professional and competent.
Allan Lock, Bradford, 18 October 2011
Caroline took over from my previous agent who has booked my holidays for several years. This is not an easy thing to do but Caroline did a brilliant job. She was always helpful,and always there with answers to queries. I will definately carry on booking...
Elaine Wilson, Newbury, 18 October 2011
Caroline has always provided me with an excellent service, if she is not in her office when l ring there is ALWAYS a message on her answer phone & she calls back within a very short time. Anything l want to know about cruising holidays she has the answers....
patricia blair, shanklin l.o.w., 18 October 2011
Caroline has been very helpful to us ,always ready to look into any suggestions we might have or any advice that she might give us which could be useful.
Audrey and Alan Cripps, Swindon, 18 October 2011
Caroline is always friendly and helpful when dealing with enquiries and made our cruise an amazing experience from beginning to end. She always knows who I am when I call and makes me feel like a friend. I would recommend Caroline to anyone as she did...
June Smith, Billericay, 18 October 2011
Caroline gave us an excellent service as well as help and guidance with planning our trip to Alaska. I would highly recommend her Thanks Caroline
Angela Devonald, Farnborough, 18 October 2011
Caroline has provided us with a very professional attitude and sourced the best deals when we have booked our cruises with her. excellent service and nothing is to much trouble for her if you have any queries regarding your cruise.
carol phillips, new milton, 18 October 2011
I have gone to Caroline for help with my cruising needs over the years - she has always replied to my queries very quickly and usually has something for me. Her service is second to none - keep up the good work !!! Thanks Tereasa
Tereasa Hide, Seaford East Sussex, 18 October 2011
I have been dealing with Caroline for many years and have always had extremely good service from her. Although we have never met I consider her as a friend as well as a Travel Counsellor, she will always go the extra mile and I would, and have, recommended...
janet calvert, esher, 18 October 2011
My friend and I have used Caroline's services for our last 3 cruises. We have found the service very helpful and comprehensive. Any queries that I have contacted her about,have been sorted out immediately to our satisfaction. When we cruise again we...
janet gant, Wolverhampton, 18 October 2011
It's nice to put a face to the voice. Thank you for all your help, it has been a pleasure dealing with you and I wouldn't hesitate in the future. Regards Jackie
JACQUELINE BELL, WISTASTON, CREWE, 18 October 2011
Caroline Howden of Travel Counsellors has alway been most helpful,friendly and efficent. Whenever we call Caroline will give us her 150% attention, rarely do we have to leave a message and when we do Caroline returns our call ASAP. We think of her more...
Viv & Steve Chaffe, Chelmsford,Essex, 18 October 2011
We were very happy and pleased with the service we have received in the past from you and will certainly use your company when in the future, when finances allow, to book another cruise.
Derek & Jackie Jones, Wantage, 18 October 2011
Paul and I, were recommended to Caroline a few years ago and together with friends, she has now organised two cruises and a tour of China for the 4 of us. Caroline is always at the end of the phone or email and strives to provide a first class service,...
Paul and Ann Woolston, Stockport, 18 October 2011
We contacted Caroline many years ago following a Travel Counsellors advertisement on Teletext. She immediately put any fears or apprehensive that we had about booking direct with Travel Counsellors that we have used her services ever since. If we are...
Ron & Annette Bell, Wix, Manningtree, Essex, 18 October 2011
The personal service I received from Caroline and indeed her assitant when booking cruises was second to none and the cost was verry competative.
David Bull, Ryde Isle of Wight, 18 October 2011
Both my wife and I are pleased to recommend Caroline to handle your holiday arrangements. She has gone beyond the call of duty by arranging our tickets for a cruise to be forwarded on to a holiday address, to save us travelling miles home. She matched...
Bill Naylor, Maryport, 18 October 2011
We have over the years built up an excellent relationship with Caroline. Nothing is ever too much trouble for her and she responds to any queries quickly and efficiently. I would have no hesitation in recommending Caroline to anyone wishing to book a...
Jill Turner, Bishop Auckland , 18 October 2011
Caroline I would like to thank you for all your help booking our latest cruise. We are very impressed by the speed and efficiency you have dealt not only with our booking but also with the several questions we came up with after completing our booking....
Chris and Pat Terrill, Isle of Wight, 02 August 2010
Caroline has an encyclopaedic knowledge of the cruise industry which she readily shares with her clients. She always answers the phone promptly, is a good listener and gives positive and sound advice. Over the years I have dealt with many travel agents...
Jennifer Tattersall, Peterborough, 22 October 2008
Caroline Howden was recommended to us several years ago and has become our own friendly cruise specialist. Caroline intuitively knows our likes and dislikes and her attention to detail for trouble free cruising is second to none. Caroline is always...
David and Christina Rees, Northamptonshire, 13 June 2008