Thank you for visiting my personal webpage at Travel Counsellors. I joined Travel Counsellors in January 2002, having been lucky enough to work within various aspects of the travel business for over 30 years. This has given me a wealth of experience and has allowed me to travel extensively worldwide. I have only ever worked in the travel business, this is all I know and what I love to do!
I am a cruise specialist - prior to joining Travel Counsellors I spent the previous 12 years with P&O and Princess Cruises. I have been fortunate to cruise to many areas of the world including the Caribbean, Alaska, the Norwegian Fjords and the Mediterranean. Cruising is now very popular and is a great holiday for everyone; singles, couples and families - there is a cruise out there to suit you all. My job is to find that cruise that is just right for you.
Travel Counsellors are an independent travel agency - we can offer you outstanding financial protection as well as comprehensive travel insurance.
Working from my home in the New Forest means I can offer to you my undivided attention, and provide you with exceptional customer service. It also means I am available at a time to suit you including evenings and weekends. If you would like to receive regular updates of current cruise offers and cruise news please forward your email address via the above link.
I am honoured to have won the 'Best Cruise' award at our annual conference in 2004, 2007, 2008, 2009, 2010, 2012, 2013 and 2014. I am also a Gold Travel Counsellor, one of 130 in the UK. This award means I aim to maintain a high level of sales each year. I am also one of a small group of Travel Counsellors who have achieved over £15,000,000 in sales during my time with the company.
Alongside the cruises I have booked with in the last year I have also booked holidays to Florida, Cuba, South Africa, New York, China and Canada as well as flights to Australia and various hotels worldwide. So if you are thinking of a long haul land based holiday let me know and I will do my best to find the right holiday for you.
I look forward to hearing from you - I guarantee to offer friendly, efficient and professional, unbiased travel advice.
I want my customers to feel delighted with the service they receive. So I'm thrilled when I get recognition like this...
Very helpful and friendly. Above and beyond expected service by being available at weekends too.
Susan Moore, Isle of Wight, 09 November 2014
Caroline is a great travel advisor. Always willing to put herself out and go the extra mile to get you the holiday you want, always keeps you updated and provides a personal and professional service at all times! Thank you Caroline
Jacinta Dempster, Liverpool, 06 November 2014
Have recommend her in the past and will continue to do so in the future. Always seems to be able to sort out any problems no matter how small.
Ian Stacey, Reading, 06 November 2014
Excellent efficient service. Emails and phone calls came back at once even out of normal business hours. Thanking you Caroline
Malcolm Jaffa, Manchester, 06 November 2014
One of the best people I have ever encountered in the travel business, nothing is too much trouble.
Frank Monti, Cardiff, 06 November 2014
Caroline was recommended to me originally. Her customer service was excellent! I will definitely be calling her again and recommending her to others.
Lisa Armitage, Leicester, 06 November 2014
We introduced her to our friends who have been on 10 cruises with cruise club. They then have since booked 2 week cruise in September and are well impressed with Caroline's business approach.
Bill Naylor, Cumbria, 06 November 2014
Caroline is very knowledgeable and very reliable. She responds immediately to any queries I have had and is very patient. I have booked two cruises with her and my parent have booked one. I would recommend her to my friends.
Lynne Burton, South Wales, 06 November 2014
Caroline provided us with exceptional service and I have already recommended her to my friend who is looking to book a Silversea cruise in 2015. I would have no hesitation in recommending her professional and efficient service to friends, family and Cruise...
Paulette Coe, South Wales, 06 November 2014
I have been booking cruise holidays through Caroline for the past 6 years and every time everything has gone really well. We have had some really great holidays. Have just booked another cruise to Norway through Caroline and both my daughter and myself...
Mandy Swales, Tadley, 06 November 2014
Recently booked a further cruise with p&o through Caroline. Help and service was excellent, as we have come to expect, despite the time of day (2030) when making the booking. Our experience when dealing with Caroline over the past few years has been a...
Eric Wall, Isle of Wight, 06 November 2014
Would never go anywhere else to book a holiday
Shirley Craze, Berkshire, 06 November 2014
Always surpasses expectations - highly recommended
Ron Bell, Chelmsford, 06 November 2014
Caroline not only found us what we were looking for at a better price, but managed to secure even better accommodation than we had hoped for. We are delighted!
Pauline McGraw, Scotland, 06 November 2014
I already sing the praises of Travel Counsellors and especially Caroline to all my friends and those I meet on holiday. A brilliant company but more than that I feel part of the family. Caroline most certainly deserves her GOLD status.
John Cockshott, Bedfordshire, 06 November 2014
Always fab service! Thank you x
Louisa Asquith, Hampshire, 06 November 2014
I would not hesitate to recommend Caroline. She is so helpful and nothing is too much trouble. She will get back to you when promised and really does make your pre-holiday experience easy. Lovely lady!!
Christine Errington, Reading, 06 November 2014
Caroline is the most helpful travel agent to deal with. We keep coming back to her to book our cruises - excellent!
Norman Goldberg, London, 06 November 2014
She has always provided the perfect service and I have already recommended her to friends.
David Abrams, Preston, 06 November 2014
Excellent service. as expected. Always goes the extra mile to make everything right. Good paper work and full information.
Michael Baldwin, Isle of Wight, 06 November 2014
Caroline always gives us excellent service we will only use Caroline to book our Cruises.
Marion Flack, Chelsmford, 06 November 2014
Caroline is always very pleasant and extremely helpful.
Mary Starmar, Lincolnshire, 06 November 2014
Makes life really easy...so no hesitation in recommending, have done in the past and will do in the future. Caroline is new to me but knew exactly what I was hoping to achieve and made it happen.
Rosemarie Groves, Christchurch, 06 November 2014
Caroline couldn't do enough for us. Although she wasn't specialist in the holiday of our choice she co-ordinated the trip with companies who are. She was courteous and helpful at all times and I felt she gave us sound advice.
Debbie Knott, South Wales, 06 November 2014
Quick, valuable and helpful response. Will recommend Caroline to friends and family looking for a Cruise.
Stuart Jeffrey, Gillingham, 06 November 2014
I have booked through Caroline several times and have found her to be helpful, informative and efficient. I recommend her to all my friends and family.
Jennifer Ashcroft, Lancashire, 06 November 2014
Caroline is an excellent travel counsellor and always a pleasure to deal with.
Barbara Cook, Lancashire, 06 November 2014
Caroline has been exceptionally helpful to us over the years. She goes the extra mile to make our holiday experience run smoothly. Always very approachable and cheerful! Many thanks.
Ann Carolan, Belfast, 06 November 2014
Caroline provides great service and is very much customer focused, nothing is too much trouble for her. She is a credit to Travel Counsellors. I recommend her to all my friends!
Tony Bull, Bradford, 06 November 2014
The service Caroline gives is exemplary. I have recommended her to all my friends and family. I feel safe when she is involved in my travel arrangements. Whenever I need advice I know she is only a phone call away.
Ronald Crozier, London, 06 November 2014
With independent access to hundreds of travel suppliers around the world, we can pick out exceptional offers with amazing added value. Take a look through our latest selections – but even if nothing catches your eye, let us know what you’re looking for and we’ll do our best to find it for you!
I absolutely love travel! Take a look through my posts - you might find holiday inspiration where you least expected...
Posted 20 September 2013
I was lucky enough to travel on Ventura on one of her two night mini cruises. I had seen Ventura before when she was first launched. As she’ recently had a refit I was keen to see what had changed. The whole embarkation process was easy and quick, so in no time at all we were on-board and found our balcony cabin on lido deck. On-board there are maps to help you navigate the ship, failing that there are plenty of staff on-hand to help. Our balcony cabin was spacious and well-appointed with everything you could need for two nights or...
Posted 18 August 2013
I was lucky to be invited to join a small group of agents to spend time on the Celebrity Eclipse ship and even on a rainy day in Southampton, she was an remarkable sight. All the staff we met were very welcoming, friendly and always smiling. Eclipse is part of the Solstice Class that Celebrity Cruises first introduced in 2008 with the launch of Celebrity Solstice. This was then followed by Equinox, Eclipse, Silhouette and Reflection. They are a very impressive class of ship which feel very spacious from a clever use of space, colour, different materials and textures. Art is...
Posted 08 June 2013
On June 8th I was part of a small group of Travel Counsellors who had been invited to a special travel agents event on board Princess Cruises’ newest ship Royal Princess. Royal Princess was in Southampton for a few days prior to her naming ceremony when The Duchess of Cambridge will be officially named as the ship's godmother. If you are a regular with Princess Cruises you will straight away recognise various features on board such as Sabatinis, The Piazza, The Sanctuary, Horizon Court, Princess Theatre, Vista Lounge and much more. Royal Princess is very much a typical Princess ship but also...