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Caroline Howden

Based in New Milton

Thank you for visiting my personal webpage at Travel Counsellors. I joined Travel Counsellors in January 2002, having been lucky enough to work within various aspects of the travel business for over 30 years. This has given me a wealth of experience and has allowed me to travel extensively worldwide....

Thank you for visiting my personal webpage at Travel Counsellors. I joined Travel Counsellors in January 2002, having been lucky enough to work within various aspects of the travel business for over 30 years. This has given me a wealth of experience and has allowed me to travel extensively worldwide. I have only ever worked in the travel business, this all I know and what I love to do!

I am a cruise specialist - prior to joining Travel Counsellors I spent the previous 12 years with P&O and Princess Cruises. I have been fortunate to cruise to many areas of the world including the Caribbean, Alaska, the Norwegian Fjords and the Mediterranean.
Cruising now is very popular and is a great holiday for everyone, singles, couples and families - there is a cruise out there to suit you all - my job is to find that cruise that is just right for you.

Travel Counsellors are an independent travel agency - we can offer you outstanding financial protection as well as comprehensive travel insurance.

Working from my home in the New Forest means I can offer to you my undivided attention, and provide you with exceptional customer service. It also means I am available at a time to suit you including evenings and weekends. If you would like to receive regular updates of current cruise offers and cruise news please forward your email address via the above link.

I am honoured to have won the 'Best Cruise' award at our annual conference in 2004, 2007, 2008, 2009, 2010, 2012 and 2013. I am also a Gold Travel Counsellor, one of 130 in the UK. This award means I aim to maintain a high level of sales each year. I am also one of a small group of Travel Counsellors who have achieved over £14,000,000 in sales during my time with the company.

Alongside the cruises I have booked with in the last year I have also booked holidays to Florida, Cuba, South Africa, New York, China and Canada as well as flights to Australia and various hotels worldwide. So if you are thinking of a long haul land based holiday let me know and I will do my best to find the right holiday for you.

I look forward to hearing from you - I guarantee to offer friendly, efficient and professional unbiased travel advice.

Kind Regards

Get in touch with me

Whatever your holiday needs I'm here to help you, so please get in touch with me with any of the methods below: -


give me a call

­0­800 093 1320­


Have an enquiry? Send me your question and I will do my best to help you.

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Awards Our Brand Video

My Awards

I am very proud to have been recognised by Travel Counsellors and the people that matter most, my customers for the following accolades.

Best Cruise
Customer Story 1

Caroline is the best holiday and cruise person we have ever used. She is very much customer focused, very efficient, nothing is too much trouble, she goes out of her way to make sure we the customer get the best service. what a pleasure to deal with. Excellent! We have recommended her to several of our friends, and will continue to.

Tony Bull, Yorkshire
Customer Story 2

My wife and I found Caroline’s help and advice very useful. Our holiday went without a hitch and we had a fantastic time. It was one of our best holidays and we have recommended her to friends and family.

Customer Story 3

Caroline was recommended to us and we could not have found a better person to arrange our tailor made holiday. We would not hesitate to recommend her to anyone else, nothing was too much trouble for her and so we had a perfect holiday.

John Mallory, Christchurch
Customer Story 4

I have booked cruises this year and last year with Caroline Howden. I have found her to be extremely helpful and informative. She has been extremely polite and efficient in dealing with our enquiries and our booking. Even minor issues have not been too much trouble for her to deal with. I have already recommended her to friends and family and I would definitely book another cruise with her and Travel Counsellors.

Jennifer Ashcroft, Wigan
Customer Story 5

I have been dealing with Caroline of Travel Councellors for quite a few years now and we have always had excellent service form her. Caroline keeps us posted regarding what is available and we manage to get fixed up often at quite short notice, nothing is ever too much trouble for Caroline. We look forward to booking our next cruise in the new year and will certainly keep our good relationship going, which we hope will continue for many years to come as Caroline has always been very reliable in every way.

Kevin Daniells, Woking
Customer Story 6

I would like to take this opportunity to say thank you for all the time and effort that you have given us over the past 13 years. Six of those years was while we lived in England and the other while we have lived in Spain. With you we have cruised every year - some of that time this included my father. All our trips were organised very successfully with paperwork tickets etc. I always do, and will continue to recommend you to any one taking a cruise. It's lovely when we hear your familiar voice on the telephone when booking our next cruise its a shame that we have not met face to face. Many thanks Caroline.

Patricia Clifton, Santa Pola Spain
Customer Story 7

Caroline has been a great help in choosing the right cabins and cruise details for our holiday. It has been much appreciated that she was able to sort out the accommodation we required when travelling with our children and grandchildren. We also like the way she informs us of future cruise deals and keeps us up to date with everything.

Brian Porter, Whitwell, Isle of Wight
Customer Story 8

Being my first experience of cruising I found Caroline's help and advice was first class. The booking of the cruise was made easy by Caroline's expertise. I will certainly use Caroline again and recommend her to friends and family without hesitation.

John Horsfield, Conwy
Customer Story 9

Caroline has organised two successful cruises for me and my wife together with our friends. Caroline always has the time to chat about cruise companies and offers good advice, I will continue to use her services.

Graham Lee, Dunstable
Customer Story 10

I am very happy with Caroline as my travel agent, she attends to all my needs with a very friendly attitude and is very efficient at her job.

Margaret Inglis, Irvine
Customer Story 11

I contacted Caroline on the first occasion I went on a cruise.I knew nothing about criuse holidays or what to expect. With Carolines help I chose the perfect cruise for my wife and I. I have just booked my sixth cruise with Caroline! I have no hesitation in recommending Caroline as the travel agent of choice if you are a beginner or a seasoned traveller.

Ian McDonald, Bournemouth
Customer Story 12

Best travel agent ever gave details to caroline within the hour she had everything booked including flights hotels and cabin 10 out of 10 looking forward to a wonderful world cruise

iris chandler, Uttoxeter Staffs
Customer Story 1

Finding the right holiday can be quite a chore, but Caroline always seems to make it easier. We have always found her advice to be sound, she always seems to know the type of holiday we require. Right place, right time and everything dealt with professionally. Always available day or night and very very pleasent to deal with. We are so pleased with her service that we recomend her to our friends. Hope to deal with her for many years to come.

Tony Bull, Bingley
Customer Story 2

I have been with Caroline for many years and am happy to return and make my holiday bookings though her. Always professional and friendly and understands the needs of my family which ensures that we always have the best of holidays. She responds promptly to my calls and secures the most suitable and best value holiday.

David Abrams, Preston
Customer Story 3

I have been delighted with the service I have received from Caroline. Really friendly, nothing too much trouble and always gives me very good advice. Dealing with her is like speaking to a very good friend, Sorting out all my problems.! As far as I am concerned she is without doubt the pick of the pop's. I really do appreciate her expertise.

Frank Hall, Shatton Derbyshire
Customer Story 4

First cruise we have been on,everything requested was dealt with in a very professional manner. We would not hesitate to use Caroline services for future holidays.

michael meades, sandhurst
Customer Story 5

I have been booking my cruises with Caroline for the past 11 years, she is always very knowledgable about ships places ect, when ever i contact her with a query she always get back to me, once booked i just sit back and Caroline deals with all the details, even with the vast high street internet choices it never occurs to me to book through anyne else.

Pamela Draper, Crawley
Customer Story 6

Caroline delivers a first class service and I would not dream of booking another cruise without asking her to deal with all matters. She attends to all details whether important or otherwise with the utmost patience and efficiency and I would thoroughly recommend to you.

John Hudson , Midhurst
Customer Story 7

Caroline offers excellent personal service to her customers. She is always extremely helpful and offers advice in any way that she can. I would have no hesitation in recommending her to others.

Diane Davies, Liverpool
Customer Story 8

Caroline's professional advice and friendly assistance has always proved invaluable in arranging our wonderful cruising holidays. Knowing that her backup, if needed, is always there has enhanced our cruising experiences. We have whole heartedly recommended Caroline's services to several friends.

Brian Haslam, Oldham
Customer Story 9

We have always found Caroline Howden very helpful always able to answer any questions we ask. We have recommened her to other people because we are alway pleased with the service she gives us.

Barbara Dickenson, Bolton
Customer Story 10

With Caroline's immense knowledge of the travel industry, she has been of invaluable help to us especially with regard to cruising holidays. Such efficiency and dedication to her work is rare these days. We have recommended Caroline to our friends who were equally delighted. Thank you Caroline and best wishes.

Rubin and Michele Katz, London
Customer Story 11

I made several phonecalls to Caroline before we found the right cruise and nothing was too much trouble. She was extremely professional, knowledgeable and very helpful and everything ran very smoothgly from booking the cruise until we got home. We had an amazing time and would definately use Caroline for my next cruise booking. In fact my parents booked their parents cruise a few yeras ago with Caroline and also had a great experience.

Lynne Knapman, Swansea
Customer Story 12

After using various Travel Agents during the last 50 years,I was recommended to Caroline Howden and Travel Counsellors in 2003. When I decide to travel, she is my No 1 choice and some 25 cruises and other combinations of travel to date, I am pleased to say that she has given me an unparelled service of excellence.

Kenneth Humphrey, Christchurch, Dorset.

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My Blogs

Ventura - Mini Cruise

Caroline's blog, 20/09/2013

I was lucky enough to travel on Ventura on one of her two night mini cruises. I had seen Ventura before when she was first launched. As she’ recently had a refit I was keen to see what had changed.

The whole embarkation process was easy and quick, so in no time at all we were on-board and found our balcony cabin on lido deck. On-board there are maps to help you navigate the ship, failing that there are plenty of staff on-hand to help. Our balcony cabin was spacious and well-appointed with everything you could need for two nights...

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