My wife and I found Caroline’s help and advice very useful. Our holiday went without a hitch and we had a fantastic time. It was one of our best holidays and we have recommended her to friends and family.

Mr PATRICK ALDRIDGE, BELFAST

Caroline was recommended to us and we could not have found a better person to arrange our tailor made holiday. We would not hesitate to recommend her to anyone else, nothing was too much trouble for her and so we had a perfect holiday.

Mr & Mrs John Mallory, Christchurch

I have booked cruises this year and last year with Caroline Howden. I have found her to be extremely helpful and informative. She has been extremely polite and efficient in dealing with our enquiries and our booking. Even minor issues have not been too much trouble for her to deal with. I have already recommended her to friends and family and I would definitely book another cruise with her and Travel Counsellors.

Mrs Jennifer Ashcroft, Wigan

I have been dealing with Caroline of Travel Councellors for quite a few years now and we have always had excellent service form her. Caroline keeps us posted regarding what is available and we manage to get fixed up often at quite short notice, nothing is ever too much trouble for Caroline. We look forward to booking our next cruise in the new year and will certainly keep our good relationship going, which we hope will continue for many years to come as Caroline has always been very reliable in every way.

Mr & Mrs Kevin Daniells, Woking

I would like to take this opportunity to say thank you for all the time and effort that you have given us over the past 13 years. Six of those years was while we lived in England and the other while we have lived in Spain. With you we have cruised every year - some of that time this included my father. All our trips were organised very successfully with paperwork tickets etc. I always do, and will continue to recommend you to any one taking a cruise. It's lovely when we hear your familiar voice on the telephone when booking our next cruise its a shame that we have not met face to face. Many thanks Caroline.

Mrs Patricia Clifton, Santa Pola Spain

Caroline has been a great help in choosing the right cabins and cruise details for our holiday. It has been much appreciated that she was able to sort out the accommodation we required when travelling with our children and grandchildren. We also like the way she informs us of future cruise deals and keeps us up to date with everything.

Mr Brian Porter, Whitwell, Isle of Wight

Being my first experience of cruising I found Caroline's help and advice was first class. The booking of the cruise was made easy by Caroline's expertise. I will certainly use Caroline again and recommend her to friends and family without hesitation.

Mr John Horsfield, Conwy

Caroline has organised two successful cruises for me and my wife together with our friends. Caroline always has the time to chat about cruise companies and offers good advice,

I will continue to use her services.

Mr Graham Lee, Dunstable

I am very happy with Caroline as my travel agent, she attends to all my needs with a very friendly attitude and is very efficient at her job.

Mrs Margaret Inglis, Irvine

I contacted Caroline on the first occasion I went on a cruise.I knew nothing about criuse holidays or what to expect. With Carolines help I chose the perfect cruise for my wife and I. I have just booked my sixth cruise with Caroline! I have no hesitation in recommending Caroline as the travel agent of choice if you are a beginner or a seasoned traveller.

Mr Ian McDonald, Bournemouth

Best travel agent ever gave details to caroline within the hour she had everything booked including flights hotels and cabin 10 out of 10 looking forward to a wonderful world cruise

Mrs iris chandler, Uttoxeter Staffs

Finding the right holiday can be quite a chore, but Caroline always seems to make it easier. We have always found her advice to be sound, she always seems to know the type of holiday we require. Right place, right time and everything dealt with professionally. Always available day or night and very very pleasent to deal with. We are so pleased with her service that we recomend her to our friends. Hope to deal with her for many years to come.

Mr & Mrs Tony Bull, Bingley

I have been with Caroline for many years and am happy to return and make my holiday bookings though her. Always professional and friendly and understands the needs of my family which ensures that we always have the best of holidays. She responds promptly to my calls and secures the most suitable and best value holiday.

Mr David Abrams, Preston

I have been delighted with the service I have received from Caroline. Really friendly, nothing too much trouble and always gives me very good advice. Dealing with her is like speaking to a very good friend, Sorting out all my problems.!

As far as I am concerned she is without doubt the pick of the pop's. I really do appreciate her expertise.

Mr Frank Hall, Shatton Derbyshire

First cruise we have been on,everything requested was dealt with in a very

professional manner. We would not hesitate to use Caroline services for future

holidays.

Mr michael meades, sandhurst

I have been booking my cruises with Caroline for the past 11 years, she is always very knowledgable about ships places ect, when ever i contact her with a query she always get back to me, once booked i just sit back and Caroline deals with all the details, even with the vast high street internet choices it never occurs to me to book through anyne else.

Mrs Pamela Draper, Crawley

Caroline delivers a first class service and I would not dream of booking another cruise without asking her to deal with all matters.

She attends to all details whether important or otherwise with the utmost patience and efficiency and I would thoroughly recommend to you.

Mr John Hudson , Midhurst

Caroline offers excellent personal service to her customers.

She is always extremely helpful and offers advice in any way that she can.

I would have no hesitation in recommending her to others.

Miss Diane Davies, Liverpool

Caroline's professional advice and friendly assistance has always proved invaluable in arranging our wonderful cruising holidays. Knowing that her backup, if needed, is always there has enhanced our cruising experiences.

We have whole heartedly recommended Caroline's services to several friends.

Mr Brian Haslam, Oldham

We have always found Caroline Howden very helpful always able to answer any questions we ask. We have recommened her to other people because we are alway pleased with the service she gives us.

Mrs Barbara Dickenson, Bolton

With Caroline's immense knowledge of the travel industry, she has been of invaluable help to us especially with regard to cruising holidays. Such efficiency and dedication to her work is rare these days. We have recommended Caroline to our friends who were equally delighted. Thank you Caroline and best wishes.

Mr & Mrs Rubin and Michele Katz, London

I made several phonecalls to Caroline before we found the right cruise and nothing was too much trouble. She was extremely professional, knowledgeable and very helpful and everything ran very smoothgly from booking the cruise until we got home. We had an amazing time and would definately use Caroline for my next cruise booking. In fact my parents booked their parents cruise a few yeras ago with Caroline and also had a great experience.

Ms Lynne Knapman, Swansea

After using various Travel Agents during the last 50 years,I was recommended to Caroline Howden and Travel Counsellors in 2003. When I decide to travel, she is my No 1 choice and some 25 cruises and other combinations of travel to date, I am pleased to say that she has given me an unparelled service of excellence.

Mr Kenneth Humphrey, Christchurch, Dorset.

Caroline did everything possible to make sure our Cruise was what we wanted and we will be back to book another one with her when we decide where to go Thanks

Mr malcolm Teague, poole

New to the cruising experience and following a recommendation from a friend I have so far booked four cruises through Caroline. I have found her most helpful in every way, and, in particular, have appreciated her prompt response to every query.

Dr Brian Whittaker, WANTAGE

Booking was made easy with Caroline's help.She kept us informed at all times.When we had a major problem over a family matter she was on hand to offer advice and has been supportive.

If you want good service and a fair deal I would reccomend you use her knowledge and service.

Mr ANDY WILSON, MALDON ESEX

Have used Caroline on several occasions and always received very good service I have also recommended her to friends who use her and are happy with the service.

Mr Ian Stacey, Reading

We have found Caroline first class in dealing with all our cruise requiments for price and cruise knowledge .Her response time to any query is second to none no matter what time of day. We would highly recomend her for any award very time. 110% service is what any traveller wants and that's what you get with Caroline

Mr niepel niepel, formby

We and some of our relatives had the pleasure in dealing with Caroline for a few years now.

She is always most courteous and even when very busy, makes you feel like your prospective holiday ideas are the most important and she always returns your call if she is unavailable at the time.

We have recommended her to others and we are confident of a professional service always.

Mr & Mrs Dave and Elaine Gilder, Didcot

I came across Caroline by chance, several years ago, having phoned Travel Counsellors to enquire about a holiday booking. She courteously answered the phone and answered all my queries with professionalism and I was greatly impressed with her vast knowledge of the cruise industry. It was nice to speak to someone who seemed to genuinely care about the service she provided. Needless to say, we have been in contact for many years now and having booked holidays several times a year with Caroline, she continues to provide excellent discounts and an exceptional service. I have recommended Caroline to many of my friends, who have later thanked me for doing so. I think this says it all.

Mrs Lora Lloyd, Wigan

We have now booked three cruises on three different cruise lines with Caroline in the last 18 months and received all the information that we reuired and more, Caroline could not have been more helpful and no enquiry went unanswered, we would thoroughly recommend Caroline.

Mr STEPHEN BARTER, PORTSMOUTH

Ever since my wife and I started cruising some years ago we have booked with Caroline. She is ever helpful, polite and courteous and has a wealth of knowledge of the cruise industry. Any question we may have(and we usually have many!)is always dealt with in a professional manner. She is always able to give a competitive price, recommending the best option for our particular requirements.

Caroline is in a league of her own and justly deserved her industry award in 2010. We recommend her to others whenever we can.

Mr Michael SCOTT, Poole

On the recommendation of friends, we first contacted Caroline to arrange a cruise in 2005. We have subsequently arranged our annual holidays every year thereafter through Caroline, either in conjunction with friends or on our own.

Caroline has always advised on holidays we have asked about and has always been very helpful and very patient, even when we have been undecided which holiday to book!

Mr john smith, sittingbourne

Caroline has been organising my cruise holidays in a friendly and efficient manner for many years. She always given the best quote she can and there are no hidden extras. She will arrange pre and post cruise hotels with care. She is always approachable and I know would sort out any problem that occurred whilst we were away as a matter of course ( not that one has). She deals with all on line paper work and prints off any necessary documents saving the customer the bother. Nothing is too much trouble for Caroline, she is a little gem in the travel business and I hope to deal with her for many more years to come.

Mrs Barbara Cook, Rochdale

Excellent personal service given on every occasion by Caroline and I have no hesitation in recommending her for all your holiday needs.

Mr leslie gill, kingsclere

Excellent personal service in all ways - Allways very helpful and a pleasure to deal with - would not go past Caroline.

Mr & Mrs Mervyn Armstrong, Carlisle

I was very impressed with the help, advice and booking of our Caribbean Cruise that we are going on in December.

Caroline did absolutely everything for us, and as there is 14 of us in our party, there was alot to do but never the less the service she provides is second to none.

Anytime I have asked Caroline anything to do with this cruise or any general enquiry, Caroline has responded straight the way.

We will defininetly contact Caroline when it comes to booking our next holiday.

Mrs Melanie Lee, Birstall, Leicester

I was recommended to use Caroline in booking cruises by a friend. I have no hesitation in saying I will always use Caroline for this purpose as she has an infinate knowledge of the industry. I have not been disappointed by her organisational skills and ability to find the right holiday for my wife and I. In fact I happily recommend Caroline to friends and fammily and will continue to do so. Thanks Caroline.

Mr David Reid, Aberdeen

Caroline has helped us to book two cruises and each time she has been extremely professional in all our dealings. She has been exceptionally helpful in her recommendations of what she thought would suit our requirements. Her advice on which ships and itineraries would best suit our preferences always took into account what we had requested. We much appreciated her help with ESTAs and all the pre-travel documentation on our last cruise. I would have no hesitation in recommending Caroline to anyone wishing to book a cruise and, indeed, have already done so.

Mrs Lynda Gordon, Banbury

Caroline has been great at finding wonderful cruises for us at affordable prices and will soon be booking my wedding at sea.

Mrs Diana Lake, Leicester

Caroline is very helpful, we have used her on serveral occasions and she anwers any questions we ask her, would definately use her again.

Mrs ELLEN HATELY, HORNCHURCH

I have booked cruises with Caroline Howden for many years. She has always been very helpful and efficient, and a joy to communicate with.

Mrs Pamela Rigby, Barnston, Wirral.

Caroline is always very helpful and so knowledgable on all aspects of cruising. We stumbled across her many years ago I think from teletext !! and kept her number for future use. She can put together the ideal holiday once she knows your personal requirements, and will always return your calls.

Caroline will always give her best price and is an absolute pleasure to deal with. She is familiar with many different cruise lines and there suitability for families..... and those who don't always want to be with all the kids when theirs have grown up !!

Mr & Mrs Geoffrey Smith, Hornchurch

We have been happily using the services of Caroline Howden of Travel Counsellors ever since we were recommended to her a few years ago by another very satisfied customer. We have found her commitment to our holidays exemplary. We feel that she always 'goes the extra mile' - no travel pun intended! Anything Caroline promises to do she always does. We never feel forgotten once our holiday is booked and the service continues throughout the wait for the holiday, during it if needed and afterwards she checks to see that everything had been OK. We recommend her without hesitation.

Mr & Mrs David and Muriel Thomas, Leeds

Caroline has given us first class service over many years, we have been pleased to recommend her to family and friends. She always goes that extra mile to ensure that we receive the best possible deal and service.

We feel she really knows our likes and dislikes and is honest enough to tell us if she thinks a particular cruise will not suit us. Whilst we have never met her face to face we think of her as a friend.

Mr Brian Purser, Welwyn Garden City

Caroline has recently taken over from Wendy McNulty who had been my Travel Counsellor for 9 years. Up to press it has been a seamless change as the service seems as good as it was previously. Very professional and competent.

Mr Allan Lock, Bradford

Caroline took over from my previous agent who has booked my holidays for several years. This is not an easy thing to do but Caroline did a brilliant job. She was always helpful,and always there with answers to queries. I will definately carry on booking with Caroline & Travel Counsellors.

Mrs Elaine Wilson, Newbury

Caroline has always provided me with an excellent service, if she is not in her office when l ring there is ALWAYS a message on her answer phone & she calls back within a very short time. Anything l want to know about cruising holidays she has the answers. I have been dealing with Caroline for about 6 years.

Mrs patricia blair, shanklin l.o.w.

Caroline has been very helpful to us ,always ready to look into any suggestions we might have or any advice that she might give us which could be useful.

Mr & Mrs Audrey and Alan Cripps, Swindon

Caroline is always friendly and helpful when dealing with enquiries and made our cruise an amazing experience from beginning to end. She always knows who I am when I call and makes me feel like a friend. I would recommend Caroline to anyone as she did everything she could to help me when I organised my families first cruise last year.

Mrs June Smith, Billericay

Caroline gave us an excellent service as well as help and guidance with planning our trip to Alaska. I would highly recommend her

Thanks Caroline

Mrs Angela Devonald, Farnborough

Caroline has provided us with a very professional attitude and sourced the

best deals when we have booked our cruises with her.

excellent service and nothing is to much trouble for her if you have any queries

regarding your cruise.

Mrs carol phillips, new milton

I have gone to Caroline for help with my cruising needs over the years - she has always replied to my queries very quickly and usually has something for me. Her service is second to none - keep up the good work !!! Thanks Tereasa

Miss Tereasa Hide, Seaford East Sussex

I have been dealing with Caroline for many years and have always had extremely good service from her. Although we have never met I consider her as a friend as well as a Travel Counsellor, she will always go the extra mile and I would, and have, recommended her to other travellers.

Mrs janet calvert, esher

My friend and I have used Caroline's services for our last 3 cruises. We have found the service very helpful and comprehensive. Any queries that I have contacted her about,have been sorted out immediately to our satisfaction.

When we cruise again we shall definately use Caroline's service.

Mrs janet gant, Wolverhampton

It's nice to put a face to the voice.

Thank you for all your help, it has been a pleasure dealing with you and I wouldn't hesitate in the future.

Regards Jackie

Mrs JACQUELINE BELL, WISTASTON, CREWE

Caroline Howden of Travel Counsellors has alway been most helpful,friendly and efficent. Whenever we call Caroline will give us her 150% attention, rarely do we have to leave a message and when we do Caroline returns our call ASAP. We think of her more as a friend now and have recommended her to many friends.

We think the difference between Travel Counsellors and regular travel agencys is that you get the personal service of a dedicated member, who is interested in you and will go the extra mile to give you 1st class service***** 5 stars *****

Mr & Mrs Viv & Steve Chaffe, Chelmsford,Essex

We were very happy and pleased with the service we have received in the past from you and will certainly use your company when in the future, when finances allow, to book another cruise.

Mr & Mrs Derek & Jackie Jones, Wantage

Paul and I, were recommended to Caroline a few years ago and together with friends, she has now organised two cruises and a tour of China for the 4 of us. Caroline is always at the end of the phone or email and strives to provide a first class service, which she has, so far, achieved. Having just returned from China Paul and I are already talking to Caroline about our next holiday and I know that whatever we want to do, wherever we want to go Caroline can help us achieve it and I have no hesitation whatsoever in recommending her to you.

Mr & Mrs Paul and Ann Woolston, Stockport

We contacted Caroline many years ago following a Travel Counsellors advertisement on Teletext. She immediately put any fears or apprehensive that we had about booking direct with Travel Counsellors that we have used her services ever since.

If we are looking for a new cruise we go no further that a phone call or email to Caroline who always responds fast and efficiently with a competitive package. She always knows what type and size of cruise ship we prefer together with the cabin grade, our dinner seating preference and table size! What more could you ask for?

We would have no hesitation in recommending Caroline to either seasoned or first time cruisers for a full troublefree experience.

Mr & Mrs Ron & Annette Bell, Wix, Manningtree, Essex

The personal service I received from Caroline and indeed her assitant when booking cruises was second to none and the cost was verry competative.

Mr David Bull, Ryde Isle of Wight

Both my wife and I are pleased to recommend Caroline to handle your holiday arrangements.

She has gone beyond the call of duty by arranging our tickets for a cruise to be forwarded on to a holiday address, to save us travelling miles home.

She matched prices of discounted cruise companies to ensure we recieved the best service and deals.

Always keeps in touch with us and allows us to contact her at anytime even when we are away on a cruise.

Mr Bill Naylor, Maryport

We have over the years built up an excellent relationship with Caroline. Nothing is ever too much trouble for her and she responds to any queries quickly and efficiently. I would have no hesitation in recommending Caroline to anyone wishing to book a cruise as I know she would give 100% excellent customer service.

Mrs Jill Turner, Bishop Auckland

Caroline

I would like to thank you for all your help booking our latest cruise. We are very impressed by the speed and efficiency you have dealt not only with our booking but also with the several questions we came up with after completing our booking. If it was not for your help and advice I am sure we would have had a number of issues that may have spoilt our cruise. Also to make matters even better, you got us a better price than all the other agents and the cruise line were offering.

We will certainly come back for our next cruise

Thanks

Chris & Pat Terrill

Chris and Pat Terrill, Isle of Wight

Caroline has an encyclopaedic knowledge of the cruise industry which she readily shares with her clients. She always answers the phone promptly, is a good listener and gives positive and sound advice. Over the years I have dealt with many travel agents and have experienced subtle but none the less pressure selling. Albeit they did not get our bookings. Indeed nothing is too much trouble for her; she is always prepared to go the extra mile.

Her paperwork and organisational skills are most impressive. We always receive confirmation of our booking by return of post. In summary we feel Caroline is a brilliant Travel Counsellor who we recommend without reservation. She is a wonderful ambassador for the company.

Mrs Jennifer Tattersall, Peterborough

Caroline Howden was recommended to us several years ago and has become our own friendly cruise specialist. Caroline intuitively knows our likes and dislikes and her attention to detail for trouble free cruising is second to none. Caroline is always able to ensure that the cabin and cabin position required on board ship is usually booked without any trouble and is able to offer very competitive pricing. Should we require any changes to any cruise booked these are dealt with effectively and very willingly.

We have no hesitation in recommending her to seasoned cruisers or anyone booking their first cruise, we know she will make this procedure smooth, efficient and give the best advice possible at the time.

Mr & Mrs David and Christina Rees, Northamptonshire