Based in Grays

Caroline Jenkins

Available for new enquiries

It's Nice To Meet You

Hi, my name is Caroline Jenkins and I am a Travel Counsellor based in Essex.

I love travel with a passion and love arranging travel, as I'm home based and not tied to any particular supplier I have the freedom to find the perfect holiday to suit you. I think it's important to talk to my clients first and get to know their likes & dislikes before throwing pointless options at them just to make a sale.

With 25 years’ experience in the luxury cruise industry, working for the first cruise only specialist in the UK, I have an extensive knowledge of the market and have cruised extensively over the years. I regularly attend ship visits to check out new ships entering the market which I can feed back to my clients. I'm also an accredited Cruise Master - CLIA's highest accolade (Cruise Line International Association), the world's largest cruise industry trade association.

I'm not limited to cruise and arrange all types of holidays from city breaks, long haul, honeymoons, staycations, sports events, groups, business trips and much more (just ask I can probably do it!).

When booking a holiday I take it personally. Your booking will always stay with me and I’m available 24/7 when you’re travelling should you need me and at hours to suit you should you wish to discuss your holiday options.

Cutting edge technology means that I have access to over 350 suppliers; from those that are well known to those that are not available on the high street which means I can tailor-make your holiday at a competitive price.

Your money will always be safe when you book with me, your holiday will be 100% financially protected against supplier failure by either ATOL or the Travel Counsellors trust.

Thank you for visiting my website. If you would like to discuss booking your next holiday please feel free to give me a call.

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Winter in Whistler

08 March 2017

Skiing is not for me, I have tried but I don’t think I’ll ever try again! Yes, I’m disappointed in myself, yes I feel I’m missing out but I actually think I’m a danger to others on the slopes and that is just not fair! I’ve had a lesson at home in an indoor centre that wasn’t actually too bad, I only took the instructor out once... I was told not to worry it’s much easier on real snow…..I landed across the travelator on the nursery slopes in France causing it to stop thus holding everyone up whilst I laid there waiting to be rescued. My rescuer was my husband (who has been skiing since a small boy) with words of comfort (“do you think you’re a stuntman, hurry up, get up”). His encouragement and advice on ploughs and technique just fell on deaf ears, fear kicked in and all that went through my mind was "I have to stop accelerating further" - I just went blank and hoped for the best. That was the end of my skiing days. Surely there must be others like me? I definitely recommend learning whilst you’re young with no fear! So, my skiing saga aside I fell in love with the whole ski resort thing and have spent the past two February half terms in Les Gets, France. Such a beautiful village, with stunning scenery and amazing cuisine (the wine isn’t too bad either!). My husband (Lee/Mr Jenkins) and son (Dylan) love skiing so I suggested perhaps they go alone this year….until he mentioned Whistler in Canada. Obviously I agreed to go but the deal was we have two nights in Vancouver first! After a smooth flight from London Heathrow we arrived to a snowy Vancouver, beautiful! We stayed for two nights at the Hyatt Regency, downtown and perfectly located for Robson Street for shopping and close to attractions. In our short stay we managed to visit the look-out with 360 degree views of the city including Stanley Park that we took a leisurely walk to along the seawall watching seaplanes take off on various tours. I recommend The Keg Steakhouse if you’re ever in Vancouver, yummy! Our two-hour bus transfer to Whistler was with Epic Rides who conveniently pick up at the Hyatt Regency with no other pickups on the way. Passing stunning scenery made the journey fly by. We stayed at the Delta Whistler Village Suites (Marriott), situated towards the edge of the village so that bit further to walk to the slopes than some of the other hotels but they do have a transfer service that operates throughout the day. Our one-bedroom suite was perfect, with a sofa bed in the living room, kitchenette and lots of storage for all that ski gear! The hotel also features a small but well equipped gym, sauna, 1 indoor hot tub, 2 outdoor hot tubs and an outdoor pool. The boys loved the slopes with plenty of runs and they say the snow was good.... Dylan was booked into ski school for 2 days and had an amazing time. It was Valentine’s Day while we were away and Mr Jenkins earnt big brownie points giving up a day of skiing to take me to the Scandinave Spa situated in the forest on the edge of lost lake not far from the village. A tranquil retreat, this 25,000 square foot outdoor spa features hot baths, wood burning finnish saunas, eucalyptus steam rooms, treatment rooms and indoor relaxation areas with beds for 2 overlooking the stunning mountain scenery. He followed up with lunch at tapas-themed Bar Oso which was fab….celebrities were papped there just days later! (hint: a very famous footballer and his wife!) There really is so much to do in Whistler, Dylan and I went dog-sledding which, apart from being an amazing experience, was so interesting, learning about the dogs and their individual characters. You could be involved as much or as little as you wanted, I was quite happy to sit in the cosy sled wrapped up in blankets and let Dylan take the reins with our guide. There were plenty of stops for the dogs with free time off of the leads for the better behaved ones, who are keen to get in on your photo moments! Mr Jenkins, meanwhile, took himself off to the Whistler Sliding Centre, home to the fastest ice track in the world and host of the Vancouver 2010 Olympic Winter Games to experience the rush of Skelton reaching 97 km/hr! The boys also had a go at tubing at the Coca-Cola Tube Park, suitable for all the family….I was busy checking out the many shops in the village. Every Sunday evening during winter there is a fire and ice show, featuring dancers, fire spinners, a DJ, fireworks and Whistler’s best skiers and riders displaying their skills with jumps and flips through a ring of fire. A spectacular event not to be missed! There are plenty of restaurants to choose from in Whistler but they do get booked up so I would advise booking ahead. My favourite for food and service were Hy’s Steakhouse & Cocktail Bar which was situated just by our hotel, Rimrock Café (Whistler’s place for Fish and Game) with an extensive wine cellar and cosy fireplaces, our hotel offered complimentary transfers too as it was a bit further out and Christine’s on Blackcomb Mountain. Located in the Rendezvous lodge, Christine's can be reached via the Whistler gondola then Peak-2-Peak, the only cable car journey in the world that connects 2 mountain peaks. Stretching 4.4km, it boasts the longest free span between ropeway towers. There's an incredible 360-degree view over ancient, volcanic peaks, and for the adventurous, there's access to over 50kms of high alpine hiking and mountain bike trails. Unfortunately we booked quite late so didn't get a table by the window. Did I enjoy my time in Whistler as a non-skier? Most definitely yes! And one thing that stands out apart from the stunning scenery, amazing food and plentiful activities is the friendliness of Canadians, so so friendly and happy, it really makes a difference to your holiday. Dylan keeps asking if the flights are out yet for next year!

Barbados Trip

28 November 2016

I'd never been to Barbados so when I got the opportunity to be hosted by Elegant Hotels I was delighted, and what a time to visit when they are celebrating their 50th year of independence! Elegant Hotels have six properties located on the west and south coasts all unique in their offering. I stayed at two of their all-inclusive properties, first being Turtle Beach situated in the South on a 1,500 foot stretch of white sand where sea turtles return to lay their eggs every year. Water sports are complimentary and staff smiles are aplenty. Turtle Beach also features three restaurants and bars, two tennis courts, gym, spa and flying fish kids club for 3-12 year olds. I also stayed at Waves Hotel & Spa which has a boutique feel about it, recently re-opened after refurbishment and situated on the platinum west coast. Waves’ main focus is wellbeing and spa treatments are currently included in your stay along with free rounds of golf. There are two sides to this hotel, one being the adults only spa side the other being ocean side, suitable for families. The ocean facing deck area offers a great view, almost feels like you are on a ship. Seascape serves Mediterranean inspired dishes buffet style for breakfast, lunch and dinner. Shiso offers Asian fusion (try the Thai chicken and coconut soup!) Kyma coffee and deli bar are another option with a fabulous ice-cream bar! Lovely added touches include the beach and pool ambassadors surprising you with cold towels, ice-cream and other little treats throughout the day. Water sports, gym, yoga and Pilates are also offered. I had a tour of Crystal Cove, another all-inclusive hotel, where I had a lovely lunch. I really loved the feel of this property, great for families too. I especially liked the cave swim up bar! I also visited Colony Club which has its own herb and vegetable garden and great swim up rooms. I dined at Tamarind which was lively with poolside singers entertaining everyone, and just next door to The House, an adult’s only boutique hotel offering a complimentary jet lag revival massage to each guest. Daphne's restaurant (sister to Daphne's in London) is situated between Tamarind and The House, perfect for dinner in a romantic setting. A water taxi operates between the Elegant Hotel properties so you can visit them, except The House, although you can stay there and visit the others. There is also a dine-around programme on offer. Weddings are also very popular. In addition to Elegant Hotels, I also went to visit Sandy Lane which is amazing, a golfer’s paradise and great for children. A big deal is made on special occasions, like Santa arriving on jet skis, wow! I also had a tour of Fairmont Royal Pavilion which again was fab, in a great setting right on the beach. What is there to do in Barbados apart from relaxing on a lounger soaking up the sun? I had time to find this out too with a tour of Mount Gay Rum distillery, lots of history and a great rum shop! Harrison's Cave is spectacular, a tram transports you through the cave with a guide sharing their knowledge. St Nicholas Abbey steeped in history, a private home dating back 350 years, also featuring a rum distillery and rum tasting. A sunset catamaran cruise was a highlight, the staff on board were superb, assisting those less confident in the water, there was the option of swimming with turtles, snorkelling was amazing with so many varieties of fish. A submarine tour is also recommended, especially if you're not keen on snorkelling, again amazing sea life and more turtles! No matter where you go, the people and service play a big part in your experience, my experience was amazing! If you would like to know more about any of the above hotels, tours or Barbados in general feel free to get in touch for a chat!

Orlando, Miami & Cruising the Caribbean

12 September 2016

After a brief overnight visit at the launch of Norwegian Cruise Line's latest addition Norwegian Escape in After a brief overnight visit at the launch of Norwegian Cruise Line's latest addition, Norwegian Escape in Southampton last year, I didn't feel I experienced her full potential so where better than from her homeport in Miami! There's been a lot going on in Orlando too so I had to stop off there to see for myself. Not being a thrill seeker, adrenalin junkie or rollercoaster lover in any sense (boring my family call it) I had reserved myself to being chief bag holder/photographer. The journey began with a smooth flight from Heathrow to Orlando via New York (JKF), travelling with my husband and 13 year old son. We decided to stay at Universal Resort. The new Loews Sapphire Falls Resort had only opened a month earlier so I was keen to check it out. We split our five night stay between there and the Hard Rock Hotel. I had read reviews that Sapphire Falls wasn't ready but we were checked in efficiently, the room was fab with a great pool, with cabanas for hire featuring TV's so we could enjoy the sun, pool time and the Olympics! We made the most of the complimentary water taxis and early admission to the Universal Parks, Hard Rock in addition offers a complimentary fast pass (park tickets must be purchased first). We pre-purchased a 3-park bonus ticket which was delivered gate ready so no queuing on arrival. The Incredible Hulk had just re-launched, along with the opening of 3D ride Skull Island, Reign of Kong so I had to put fear to one side. There's nothing like first-hand experience - I actually went on all the rollercoasters and was very proud of myself (I'm now a cool and not boring mum). Skull Island was fab, the attention to detail is second to none. We also went to SeaWorld to check out MAKO, another new ride - Orlando's tallest, fastest and longest rollercoaster. Ahhh yes I went on that too! I also got a glimpse of the beginnings of the all-new Fast & Furious ride coming in 2018 and the third all-new water theme park Volcano Bay opening in 2017! Time to head to Miami, how else but in a bright yellow Mustang convertible (my boys were happy!) A straight and simple journey with a bit too much wind in my hair but it was fun. I couldn't help playing Will Smith's "Miami" cruising along Ocean Drive, something I've always wanted to do plus I love the song (each to their own). We had two nights in the Ritz Carlton, South Beach which was fantastic. The pool area leads on to the beach where we were very well looked after. I recommend an 8am swim in the sea which is very clear just as the sun is heating up, well worth rising early. Dining along Espanola way was a great experience, I love Latin music so was in my element. We managed to squeeze in a visit to the Everglades too, go early as it gets very hot! The next leg of our journey was an eight night Eastern Caribbean cruise out of Miami, one of my favourite ports to cruise out of. We stopped at St Thomas, St Maarten, Tortola and Nassau where we visited some gorgeous beaches with amazing snorkelling, swam with dolphins and spent a day at Atlantis Resort in the Bahamas which had so much to do. We spent most of our time at Aquaventure waterpark and the beach. The ship was fab with so much going on from award winning Broadway musicals, an Aqua Park, entertainment from Nickelodeon to the line's first snow room at sea! We hardly saw our son as teen club had him hooked. I did manage to get him to walk the plank on the ropes course so I could take some photos! There are lots of dining options that we sampled including to name a few Jimmy Buffet's Margaretaville, award winning chef Jose Garces has two specialty options, Bayamo with a Cuban influence and Pincho Tapas Bar. Food Republic features global cuisine to share where you order on an iPad, all were great! We flew home direct from Miami to Heathrow, checking into a dayroom at the Sheraton Hotel which has a lovely pool area at the airport pre-flight to make the most of our last few hours. We had an amazing time and felt like we had many holidays in one with the variation of destinations. That's what I especially love about cruising...you only have to unpack once!

Family Skiing in Les Gets

04 March 2015

I can't claim to be sporty...at all, so when a skiing trip was suggested for February half term I just couldn't get excited even after being told I would love it...Hmmmm. But love it I did! Ok maybe I wasn't over excited about the skiing part but I did give it a go and although I've got a long way to go there is hope for me yet. I'll never forget this, my first ski trip in the village ski resort of Les Gets in the French Alps, wow I was blown away by the picture postcard setting, whiter than white snow, traditional chalets dotted around, blue skies and it was warm - perfect! Not far from Geneva airport so easily accessible and lots of places to hire "all the gear" to save you transporting it, although I would recommend arranging this in advance as they do sell out in peak season. The same to be said for ski school, there wasn't an instructor with space to be found. I absolutely loved the village of Les Gets, everything was within walking distance. Hotels, chalets, shops, restaurants and bars. Such a family orientated location with activities including bowling and an ice-rink also a cinema and museum. There were lots of activities going on during the week, a great show put on by the instructors, release of the flying lanterns...a spectacular illumination of the sky, sledging for the little ones...and not so little. There is also a great little market on a Thursday morning with lots of fresh produce on sale, especially cheese, so many delicious varieties. I confess I didn't ski all that very much, I was quite happy to sit with the sun on my face outside the mountain restaurant reading my kindle, people watching and making new friends - everyone was so friendly....I even found a spa in the village Ooo la la. My husband along with our son and his friend were on the slopes most of the day, everyday. This was the boy's first skiing trip too which I think hubby periodically forgot when trying to convince them they would love the black slope, just because he's a whiz at it! Although I must say they were great. I totally agree with starting them younger when the fear factor isn't so great. Apres ski started with banging tunes from the DJ in the outside bar at the bottom of the slopes, fun for all the family with sledging for the kids,a glass of vin chaud for us parents followed by great food, such a great selection of restaurants to suit all tastes, Then pretty much the village goes quiet as everyone retires for an early start the following day. Such a great destination for families who are very well catered for and definitely kept occupied!

Norwegian fjords & Iceland on Royal Caribbean

17 September 2014

I’ve always wanted to visit the Norwegian Fjords and when I found a 12 night cruise departing from Harwich in the summer holidays I didn’t hang around to book! Travelling as a family with an 11 year old, keeping him busy was top of my list. I knew Royal Caribbean wouldn’t let me down and departing from the UK meant I could take as much luggage as I wanted! Brilliance of the Seas ticked every box…ample space in our cabin, great food options, fantastic entertainment, shore excursions and a kids club with brilliant facilities. Norway is very picturesque…..Our first port of call was Bergen “The gateway to the Fjords of Norway” where we took the Floibaren funicular located in the city centre to the top of Mount Floyen where we enjoyed fantastic views over Bergen. We also stopped in Alesund and took a tour with a very informative guide taking in the Atlantic Sea Park just in time to see a diver in a huge tank hand feeding the fish and on to the Saga Islands, stopping at various points of interest for photos. Geirangerfjord was just amazing, part of the UNESCO world heritage site and one of the most visited tourist sites in Norway. Activities here include fishing, hiking, kayaking and RIB boating. We took a tour along the winding roads to the top of the mountains passing wild waterfalls including the two most notable, the Seven Sisters and the Suitor (bottle shaped) which are opposite each other. The scenery is just breath taking as you may have seen in photos but the real thing is so much better. The port of Geiranger is bustling when ships are in, with quaint cafes, gift shops and a chocolate factory where you can sample handmade chocolate with unique flavours of blue/brown cheese and berries. Enroute to Iceland, passengers were invited to take part in the blue nose ceremony which celebrates crossing the Arctic Circle and involved the Captain pouring a ladle of ice water down each guests back and painting noses blue which was surprisingly very popular. With an overnight stop in Iceland there was plenty of time to take it all in, with a whale watching trip and visit to the Blue Lagoon geothermal spa which is a must if in Iceland. We chose my time dining which allowed us the flexibility to dine when we wanted in the Minstrel dining room, we also ate in Izumi serving Asian cuisine including sushi, sashimi and hot rock plates. With so many options we were spoilt for choice….The Windjammer café was great for a quick lunch or informal evening meal, Chops Grille serving steaks and seafood dishes, Rita’s Cantina with a Mexican option, Park Café, Chefs table and Latte-tudes for speciality coffees….not forgetting 24 hour room service! When not in port there was plenty to do from table tennis competitions, crazy golf, basketball, rock climbing, a well-equipped gym, running track, waterslide, daily quizzes, dance lessons, cup cake decorating, outdoor movie screen…the list was endless! And for those wanting to be pampered a great spa. The Centrum was the hub of the ship with many daily activities taking place there including dazzling aerialist performers and party nights and with views from every deck there was always a great atmosphere. The theatre was host to an array of shows to suit all tastes with a full house most nights, the hypnotist was particularly amusing. There were plenty of bars from the Colony Club, Schooner bar, Vintages, King and Country pub, R Bar all with some form of entertainment and a nightclub for the night owls. Alternatively there was a cinema showing recent movies several times a day and a well-appointed casino which was always buzzing. This really was a memorable trip with something for everyone. If you would like to hear more about it or are looking to visit the Norwegian Fjords & Iceland, please get in touch.

The wonders of Vietnam on Silversea

01 May 2014

It was with much excitement that I boarded BA with my husband, bound for Hong Kong to embark on a journey through Vietnam on Silver Shadow where I would also celebrate my Birthday. Having never been to Asia I was intent on making the most of my trip with a pre-cruise stay in Hong Kong at The Langham which is very close to the cruise port and easy to navigate around the sights, we managed a trip on the Star Ferry, a visit to The Peak and The Avenue of Stars in our short stay. This was my first time on Silversea so I wasn't sure of what to expect. The embarkation process was smooth and in no time at all we were welcomed on board with a glass of champagne by smiling cheerful crew members who provided first class service throughout the cruise. Silver Shadow carries 382 guests and features one of the highest space-to-guest ratios in cruising with butler service for all suites. Silversea is an all-inclusive product which includes gourmet dining, drinks & gratuities. Upon being shown to our cabin where a bottle of champagne on ice & Pierre Marcolini chocolates awaited our butler introduced himself and presented us with a nine pillow type menu & a choice of Bvlgari, Ferragamo or hypoallergenic bath amenities. We were also offered a choice of spirits for our in-suite bar and asked if we would like him to unpack for us! We had a Veranda Suite which was very spacious featuring a marbled bathroom with double vanity, separate shower and full-sized bathtub, sitting area & a teak veranda. Silversea have open-seating dining so you can chose to dine alone or with new found friends and offer various dining choices including the main restaurant, La Terrazza - authentic Italian dishes, Le Champagne - the only Relais & Chateaux restaurant at sea and the Pool Grill which is transformed into The Grill in the evening for alfresco dining where we could grill our steaks at the table on a heated volcanic rock plate. There was a show each evening in the show lounge or the option of chilling in the bar listening to the band & for those feeling lucky the casino which got rather lively at times. We were transported through the fascinating country of Vietnam, rich in natural beauty enjoying scenery as diverse as traditional Pagodas, colonial style buildings & breath taking beaches. Our first stop took us on a journey through the beautiful islands of Ha Long Bay, a UNESCO world heritage site. The name means "bay of the descending dragon" and here 2000 islands emerge from the jade waters offering a surreal and magical vision. We took an excursion on a junk boat to a floating village which we Kayaked around, seeing how the locals live watching them fishing and selling fruit, such a calm, carefree experience. In Chan May we took the free shuttle bus to Lang Co Beach Resort and had a lazy day on the wide sandy beach then on to Nha Trang for another beautiful beach day and a trip to the market mostly selling souvenirs, leather goods and replica designer bags. The ship stayed overnight in Ho Chi Minh City also known as "the pearl of Vietnam" where French influence can still be seen in the wide boulevards and beautiful architecture of the Saigon Opera House. We went on an excursion to the Cu Chi tunnels, a network of underground tunnels used during the Vietnam War and even got to crawl through a small section which was more than enough for me! Back to the city for a drink on the roof terrace of the Rex Hotel which is famous for being a favourite haunt of US officers during the Vietnam War. You really experience a sense of calm being away from the manic beeping of scooters down below. The ship hosted an evening BBQ on deck whilst in port and there was a great party atmosphere amongst guests. We had an overnight stay in Singapore at the Shangri-La which was great with relaxing foot massages on offer around the pool. We made the most of our time visiting Clarke Quay, sampling the popular dish chilli crab in Chinatown food street, a trip to Raffles to have a famous Singapore sling & a taking The Night Safari at the world's first nocturnal zoo - what a magical experience. This was a truly memorable trip which I wouldn't hesitate to recommend!

My customer stories

Sent by K Hughes

Caroline has been amazing. Nothing was too much trouble for her. She helped us tailor a perfect trip and we can't wait to go later this year.

Sent by S Rowswell

Professional, helpful and very friendly. Would definitely recommend.

Sent by G Wilson

Nothing was too much trouble for Caroline, returning my (many) requests to schedule changes promptly and professionally. Would definitely use Caroline again!

Sent by L Griffin

Caroline was very responsive and patient with our changes, she made the whole booking very easy.

Sent by T Dabanovic

Caroline always listens to your needs and is open, flexible, and enthusiastic to create the holidays to suit you best!

Sent by T Kennedy

Caroline was extremely helpful, knowledgeable and very friendly, making our travel plans very enjoyable, and stress free. Thank you very much for all your help, it was very much appreciated, we could not have found our perfect holiday without her.

Sent by Lucy Dobson

Caroline as always has been super helpful with both suggestions and advice on what holiday would be best for us. Service has been 5 star, prompt responses, great options and obtained a great deal for us!

Sent by R Hughes

Caroline was great from start to finish, even checking in on me whilst I was away to make sure everything was ok. Would highly recommend her.

Sent by Tara King-Liffen

Outstanding service from the start to the end of my booking, nothing was too much for Caroline. Caroline provided me with lots of options, choices & advice, she answered all of my questions and provided me with lots of additional useful information. Highly recommend Caroline and will book again with her.

Sent by B Rix

Have booked a few holidays through Caroline and will continue to book, she's very helpful and finds you exactly what you're looking for. High recommend!

Sent by S Morris

Caroline has been extremely helpful and ensured we didn't lose out when our cruise was cancelled. Really pleased we used Travel Counsellors rather than booking direct.

Sent by J Ruff

Caroline has been great. Professional, informative & always quick to respond to any queries.

Sent by M Jenkins

Under existing circumstances at the time (covid restrictions) our holiday was excellent due to the efforts of counsellor Caroline Jenkins

Sent by M Bell

Caroline makes booking so easy and makes sure every step up to and during your holiday is as planned! I always recommend when people are talking about holiday plans!!

Sent by Y Mhlanga-Cherry

Caroline is always helpful and proactive. Quick to respond to emails and queries. Booking holidays have been a breeze. I have even recomm3nded her to my family & friends for their future travels

Sent by G Wilson

Nothing was too much trouble for Caroline, returning my (many) requests to schedule changes promptly and professionally. Would definitely use Caroline again!

Sent by Jacqueline Foley

Such an efficient and personal service, nothing was too much trouble, and every question answered with no fuss and with real assurance. Completely took the stress out of booking my cruise. I would highly recommend Caroline to anyone looking to book their holiday, I’ll definitely be using Caroline to book any of my future breaks

Sent by Francisco Rodriguez

My second trip booked by Caroline, totally stress free for me.

Sent by Jason Kim

Great service from Caroline

Sent by Martin Richter

Great service from Caroline, rebooked me on a new flight late in the evening when my flight the next morning had been cancelled. Always available so I never have to worry.

Sent by Natalie Dorrington

Very knowledgable, and really friendly, efficient service. I wouldn't hesitate to recommend Caroline to my friends and family

Sent by Helen Barge

Absolutely brilliant service in organising a group holiday. Loads of patience as the group changed their minds. Would highly recommend to anyone booking a holiday!

Sent by C Betts

Extremely helpful, flexible, knowledgeable and fast response

Sent by Kelly Bonar

Great friendly service and advice given for our party. Will be booking my summer holiday shortly through you too!

Sent by Kevin Cornils

Caroline found me a last minute hotel for a conference when I was struggling to find accommodation. Super efficient and quick with the best possible rates.

Sent by Omotola Oke

Caroline made the booking process very easy. She went out and beyond with the best accommodation and flight. Looking forward to going on my holiday

Sent by Julia Smith

I have already recommended Caroline Jenkins to friends and family. She is excellent and professional at her job and goes out of her way to help me. She is an asset to the company

Sent by Natalie Kennedy

Thank you once again Caroline Jenkins for yet another fabulous stress free holiday! Every little detail was taken care off and we didn’t have to worry about a single thing. So much care and detail is taken into consideration when we book with you from the handwritten luggage tags to the TC ted which was sent to the youngest children in our party. Myself and Claire Metson cannot thank you enough and you can guarantee we will be booking with you again. Many many thanks.

Sent by Liam Chegwidden

Recently went on Marella Discovery 2 from Jamaica booked by Caroline, we had the most amazing time and everything went so smoothly. I would definitely recommend Caroline to book any travel, extremely helpful and knows all the best places! It was also my first Cruise and I wouldn’t look at booking another resort holiday after being on a Cruise. They cater for all ages and all types of people, the entertainment is fantastic especially Guy Stoker! The drinks and food are also high quality and it’s never ending so if you like your food and drink, a cruise is for you!

Sent by Kelvin Lillicrap

Day one of the cruise, before we even pulled up to the ship I was thinking how am I going to cope confined on a ship and at sea, was there going to be plenty of things to do and entertainment for all? Was the food going to be edible and the drinks not watered down and size of the rooms ok? I needn't have worried, there was plenty to do, drinks and bar staff where fantastic and I could not fault the food at all. It was great to visit different destinations in one holiday and the experience was made even better with all family and friends on board to ease me into my first and definitely not my last cruise indeed as I am hooked now. The experience could not have happened without Caroline.

Sent by Michelle McGuire

This was my first cruise but will most definitely will not be my last. The holiday was very relaxing and enjoyable and had just the right amount of stop offs. The food was amazing and there was always plenty of variety. There was an indoor pool, as well as an outdoor one, which was ideal for me as I had the option to swim indoors when the midday sun was out. The spa, gym and onboard exercise classes were also a luxury for myself. The staff were all amazing and more than happy to help. I highly recommend the cruise and booking via travel counsellors as the whole experience was amazing. Already looking at my next cruise

Sent by Claire Metson

Caroline helped with any request I made and was very quick to reply to any emails I sent. Will definitely recommend her to friends and family.

Sent by George Kettenis

Caroline always provides an excellent level of service and deals with any queries in a timely manner. Will definitely book again!

Sent by Jacqueline Foley

Just wanted to say a huge thank you! We had an amazing experience and can't wait to go back! Your help was invaluable, as we have never having been on a cruise before, we wouldn't have known where to start. The stateroom was perfect for my mum, lots of space, and the walk in shower was just what was required. Look forward to booking my next cruise with you!

Sent by Yvette Mhlanga

Caroline was very helpful and was on hand to help everystep of the way. She stayed in touch with us once we had left and told us we could contact her at any point. We were able to discuss a few ideas and go back and forth and she remained very helpful throughout this time. Definitely using her again for next year.

Sent by Sarah Robson

We had a fab time in Jamaica thank you. Weather was perfect but more than that the hotel was very good, amazing food in all the restaurants, loads for the kids to do and exceptional service from everyone we met. Thank you so much for all your work sorting it out.

Sent by Joseph Leonardi

Caroline arranged a weekend in Amsterdam for me, easy to deal with & great recommendations.

Sent by Robert King

Extremely helpful and a great knowledge of not only each resort but each hotel, very impressed with the service.

Sent by Debbie Newson

Thank you so much Caroline for booking our trip to Euro Disney everything went very smoothly - with 2 young kids I wasn't sure! The hotel you suggested was great, Eurostar booking had great seats allocated and all our passes were ready for collection on arrival. No stress for me you did a great job thank you so much for all your advice, emails and the Mickey Mouse hats too! Keep up the great work. thank you xx

Sent by June Simmons

Thank you Caroline for a lovely stress free holiday. You were so efficient when I went to LA on my own last year, everything sorted so no worries, so I knew I could relax and enjoy myself from the beginning of my mini cruise. It was my first cruise so I was apprehensive but you explained everything, I had a lovely relaxed few days. Can't wait for my Caribbean cruise next year because I know I can pack my case and leave all the stuff I hate to you. Thanks again for being so excellent. xx

Sent by Michelle Peacock

Caroline is always willing to help and goes to great lengths to find the answers to my many questions. I have always booked for multiple people and Caroline co-ordinates all the information and makes life a whole lot easier in respect of cruising!

Sent by Tracey Sell

Caroline listened to all our specifications and came back with a great easy to understand quote. She booked our holiday of a lifetime. Roll on November.

Sent by Natalie Norton

What can I say, except thank you so much Caroline! We've just come back from a wonderful week cruise around the canaries and it was amazing. From the moment we gave Caroline our criteria of what we were after on our first ever cruise, we never had to worry about a thing. She arranged everything from start to finish, even down to notifying the ship that it was a member of our parties Birthday. It's these little touches that make all the difference. The fact that I never had to worry about any of the booking details or checking in made such a difference to me and made the whole lead up to our holiday much more relaxing. I can't fault the service we received from Caroline at all. It was first class all the way and I will definitely be booking any future holidays with her from now on. Thank you for finding us the perfect holiday!!!!

Sent by Michael Jenkins

Think Caroline should appear on strictly, guess she gets quite a few 10's!

Sent by Gary Cheek

Very professional and every choice Caroline helped us with was great for me and my family. Well done, thank you

Sent by Liza Cheek

Caroline is an excellent travel consultant, she considered our unique needs as she planned our itinerary. Every suggestion was excellent, she took into account our budget, time constraints, likes and dislikes. Thank you so much Caroline, you made our trip easy and stress free. We will definitely be booking with you again!

Sent by John Bonar

I have booked a couple of trips with Caroline already, her expertise and knowledge of the cruise industry have given me fantastic holidays and very fond memories. First class service from start to finish!

Sent by Georgia Jenkins

I recently had a fab cruise with family and friends to Dubai arranged by Caroline, one of the best holidays ever. She did absolutely everything so all we had to do was turn up and enjoy!

Sent by Deborah Newson

Excellent service, Caroline was very quick to answer all queries and a great service all round! Thank you.

Sent by Anthony Parsons

The service we experienced has been excellent from start to finish. Any questions were answered quickly and the service we have been given has been second to none. I wouldn't think twice in recommending Caroline to other friends and colleagues. Thank you!!

Sent by Jane Dobson

Excellent service! Fast, efficient and met my needs exactly. Thank you Caroline for organising.

Sent by Shirley-Anne Lilley

Caroline was extremely helpful, she listened to our needs and found us lots of different holiday options. I would highly recommend her.

Sent by Michelle Simpson

I wanted to book a Caribbean Cruise for 6 people who had different needs. I did not know where to start. Caroline was brilliant at taking note of what was/what not required and sent some fab cruises through and we chose one. All through the process Caroline was most helpful, dealing with queries, helping when the P &O website crashed for a week, passing on recommendations, even writing our luggage labels! On arrival at the ship we each had a bottle of Prosecco and a note from Caroline, which was such a lovely personal touch. It was comforting to know we could contact Caroline at any time. I would definitely use Caroline again and recommend her to friends/family. Thank you!

Sent by mark samuel

Friendly, prompt and efficient service - can't ask for more than that!

Sent by Marie Gannon

Caroline is very easy to work with. She listens to what you want and strives to give you everything you have asked for. I wouldn't try and arrange my own holidays again as Caroline gets the best price and best holidays!

Sent by Anne Bonar

Caroline found us exactly what we were looking for and took the stress of searching away. I feel very comfortable leaving my holiday in her hands and wouldn't hesitate to recommend her.

Sent by Dave Newbery

Caroline not only found us the best deal (beat EVERYTHING we found on the internet and, her prices were live and up-to-date!) but she also dealt with everything for us, even down to writing out the luggage labels! On the subject of luggage she got us upgraded to 20kgs rather than the standard 15kgs. She made sure that all the paperwork was arranged and there was even specific instructions of where to go once we had collected our luggage (Mahon Airport) to find our transfer office to pick up the coach. The holiday she found us in Menorca, Cala Blanca was fantastic in itself (2 adults and a 9 year old child travelling) and although the hotel was a 3 star it was spotlessly clean and everything (even down to the handles leading into the swimming pool!) were cleaned every day! Had some typical Brits moaning that the food was rubbish (all inclusive), but when you dug deeper you found out this meant there wasn't burgers every day. If you want burgers every day, go to Southend. Fantastically smooth holiday from the moment we started to talk to Caroline right to the very end! One complaint, Caroline, next time, can you please make sure the M25 isn't closed when we get back! Thanks for everything!

Sent by Melanie Bell

Caroline was both friendly and professional and went through plenty of options!

Sent by Kelly Bonar

Thank you Caroline for the stress free & friendly service booking my holiday. You covered every detail of our requirements and I will definitely recommend you.

Sent by Kate Wilson

Both my husband and I work full time in very demanding jobs and the majority of our time is taken up with these and any free time is spent with our young son. We had received a lot of good reviews about a hotel in Turkey but the flights were at very unreasonable times with a young child and the costs were higher than we were expecting to pay. James had dealt with Caroline in the past and we sent her over the details of where we were looking at and she came back with a cheaper quote and ideal flight times for a family with young children. Caroline has helped us so much and we are already planning on contacting her next month to book us a mini cruise!