Sent by Sarah Rodger
Shipston on Stour 18/04/2024
Ella is fantastic. She always manages to find you a holiday that meets all your requirements and is always there to help.
Based in Broadway
Ella Jordan
It's Nice To Meet You
Hello!
My name is Ella and I live in the small village of Bretforton, just outside Evesham, Worcestershire with my children.
I have over 23 years’ experience in the travel industry dealing with many different types of holidays. I love the day to day variety from arranging weekends away in the UK, Cruise breaks, family holidays and even tailor making round the world tours! I have also been very fortunate to travel to many beautiful destinations such as Sri Lanka, the Maldives, Canada and a number of the Greek Islands, to name a few. I have a huge passion for travel and I love discovering new destinations.
I enjoy the challenge of finding the right holiday to suit your needs (and budget!) whilst providing you with excellent customer service from beginning to end. I also love to be able to provide you with personal knowledge and recommendations that you just won't get from guide books or the internet!
Becoming a Travel Counsellor has enabled me to focus on what is important, and that is your personal holiday experience. I would be very grateful if you could give me the opportunity to help create your happy holiday memories!
As an independent agent I am able to deal with many different suppliers, and will use them to provide you with the very best travel options, saving you time and money. In addition you can be assured of peace of mind as every single penny you spend with me is 100% financially protected by either ATOL or the Travel Counsellor financial trust. It’s the best financial protection in the industry.
Working from home enables me to be available at a time to suit you. I look forward to speaking to you and welcoming you as a new customer.
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
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My customer stories
Sent by Katherine Wilkins
Honeybourne 03/04/2024
Ella is super helpful and goes above and beyond to find you the perfect holiday and she makes sure you have everything you need before you go, she takes the stress of holiday organising away. I wouldn't book with anyone else :)
Sent by Kevin Roberts
Llanelli (Carmarthenshire) 03/04/2024
We dealt with Ella for the first time last year to book our family summer holiday. She arranged everything and exceeded all our needs. So much so we used her again to book our November trip to New York. She listens, and always offers choices that match our individual holiday desires. She checks in with us before, during and after every holiday, which is a lovely personal touch. We have highly recommended her to friends and family because we trust her completely. We will never book a holiday without her services again. Ella, we can’t do without you !!
Sent by John Betts
Offenham 14/03/2024
Ella always does all she can to sort out the right holiday for our family and has done for last 10yrs.
Sent by Lesley De Carteret
Alderney (Channel Islands) 14/03/2024
Ella has the patience of a saint and absolutely nothing is too much trouble for her .. Friendly and professional and a credit to travel Counsellors Thank you Ella
Sent by Sam Coton
Honeybourne 29/01/2024
Great service all round. Thanks Ella, your service was impeccable.
Sent by Donna Lawson
Evesham 29/01/2024
Ella was fantastic, I asked for different options she gave me lots if variety also researched reviews and kept price in mind too. She was quick yo reply to emails as well. I would certainly recommend Ella to all my friends and family.
Sent by Harry Johnson
Stratford Upon Avon 18/01/2024
Absolutely brilliant as always!
Sent by Caroline Jones
Llanwrda 18/01/2024
I have recommended Ella already as have faith Ella will do a fantastic job as always.
Sent by Sarah Rodger
Shipston on Stour 09/11/2023
Ella was amazing as always. This time, due to hurricane Lidia, our flight was cancelled and I am so glad we had Ella there to help with updates and support. Ella got a room upgrade for us and got us full all inclusive access to the hotel next door! I highly recommend booking with Ella as she goes above and beyond to make your holiday the best.
Sent by Heather Skinner
Bretforton 09/10/2023
Ella is extremely Professional, she is extremely knowledgeable, full of great advice, especially as we are planning a Birthday cruise for my Husbands 60th, (First Time Cruisers) I can contact her at any time and I know she will respond to my query within the hour. Ella has a very calming and caring manner which shows through to her customer.
Sent by Sammy Scully
Bidford on Avon 14/09/2023
Ella is just fabulous! Very quick responses, incredibly organised and really understands clients to offer the best possible travel experiences - 5* and can’t wait to get back in touch with her again for my next trip!
Sent by Sue Wood
Cheltenham 11/09/2023
Ella really helps me achieve the best holiday experience for my budget.
Sent by Alison Starr
Cheltenham 17/08/2023
Ella has been exceptionally helpful, providing great ideas and helping us shape our holiday to suit our desires and needs. We will certainly use her again and will be recommending her to others.
Sent by Debra Dunley
Evesham 24/07/2023
Ella is very professional. She gets our holidays spot on, always goes well above to make sure all is perfect. She always provides an excellent service.
Sent by Linda Douglas
Bretforton 13/07/2023
Ella has been my Travel adviser for 0ver 20 years now and when she moved to Travel Counsellors I moved with her. Every booking is easy with Ella. She fulfils the brief every time and goes above and beyond to make my holidays perfect, tailored and hitch-free. I have recommended her to may people, even folks from the states on my recent Danube cruise. I will never trust anyone else to book m y holidays as much as I trust Ella.
Sent by Tracey Johnson
Stratford Upon Avon 15/06/2023
Excellent service as always.
Sent by Bridget Fox
Brailes 04/06/2023
When Ella organises my travel, I have complete confidence that all will be well and that I can relax, not worry and enjoy myself.
Sent by Derek McDonald
Stratford Upon Avon 25/05/2023
The way I was treated was so amazing, nothing was to much trouble & handled in a very professional way.
Sent by Pam Elliott
Stratford Upon Avon 11/04/2023
All went very smoothly
Sent by Lisa Hamilton
Warwick 11/04/2023
Very knowledgeable, helpful and friendly. Didn't feel under any pressure.
Sent by Kath Wilkins
Honeybourne 06/04/2023
Great service as always, thanks Ella :)
Sent by Jim Groves
Ilmington 06/04/2023
Ella was very patient with our exacting requirements! We are all looking forward to our holiday and feel confident that Ella has helped us make a good choice:)
Sent by Jayne Akehurst
Wellesbourne 24/02/2023
Friendly, helpful and knowledgeable!
Sent by Caroline Jones
Llansadwrn 23/02/2023
Ella is absolutely amazing and copes with my requests splendidly. I have every confidence in her.
Sent by Simon Peters
Fife 22/02/2023
Ella has been very nice to talk to throughout our conversations, even though I changed flight times/dates around during the process. Looked for, and found, easier connecting flights to suit my travel preferences. It has been a very pleasant experience.
Sent by John Betts
Offenham 17/02/2023
Excellent service always, nothing ever too much trouble.
Sent by Ann Hadland
Stratford Upon Avon 16/02/2023
Polite and friendly, matched our requests and put all our ducks in a row for us. Most efficient.
Sent by Peter Jackson
North Shields 25/01/2023
I was so impressed by how friendly Ella was and how quick she found my flights. Ella offered several options which I thought was really good as it gave a choice.
Sent by Sue Wood
Cheltenham 15/01/2023
Ella is excellent at listening and understanding what you need for a wonderful holiday. She always comes back with a fabulous proposal at great prices.
Sent by Bruce Shelley
Golspie, Scottish Highlands 04/01/2023
I wanted to thank you for my flights to Nepal, I had just the best time. I met with wonderful people and glimpsed an amazing country.
The seats you chose made such a big difference especially on the way home.
I will contact you for sure if I plan a similar adventure in the future
Many thanks
Sent by Ella Robinson
Bedford on Avon 23/11/2022
Ella has been amazing. Answering all questions and sorted out our holiday for us within just a matter of days! 100% recommend
Sent by Myrddin Cowley
Stratford Upon Avon 17/11/2022
Ella is efficient, cheerful, a pleasure to arrange a holiday with.
Sent by Debra Sunley
Evesham 07/10/2022
Ella is really knowledgeable and helpful, she always goes above and beyond to get us the holiday we are looking for. I would highly recommend booking with Ella.
Sent by Bridget Fox
Upper Brailes 27/08/2022
Ella is so helpful and organizes our holidays wonderfully. There are no worries and she is there if we need help or have a query.
Sent by Richard Jorden
Broom 27/08/2022
Great Service, very efficient and nothing is too much trouble - thank you Ella :-)
Sent by Lucinda Dickenson
Stratford Upon Avon 17/08/2022
Fantastic service, really helpful and knowledgeable. So much easier than doing it myself and no more expensive.
Sent by Judi Long
Tring 30/07/2022
Not for the first time, Ella found me the exact holiday tailored to my requirements and within my budget. She is a remarkable travel counsellor who I will use time and time again. Regard, Judi Long
Sent by Harvey Booth
Redruth 16/06/2022
Having help from Ella to find and book flights to the USA was wonderful and I’d happily recommend her services to all. Thank you Ella!
Sent by Rob Gibbons
Seaton 16/06/2022
I have already passed Ella's phone number onto two friends for future bookings and I am going to use Ella again for any other holidays, great job, well done!!
Sent by Harry Squibb
Ilford, London 12/05/2022
In dealing with my travel arrangements Ella was exceptional, professional, helpful and polite. We will always use Travel Counsellors in the future. Thank you for all you help.
Sent by Tanya Willis
Stratford Upon Avon 28/04/2022
I’m so glad we’ve booked through you I don’t think I could have coped with the stress otherwise. I know a lot of my friends aren’t going away this year because of this uncertainty. I’ll definitely be sure to pass your details on to them you’ve been a life saver.
Sent by Tracey Gibbs
Stratford upon Avon 28/04/2022
Ella always goes above and beyond to provide excellent personal service. Regardless of the money being spent. My budget is always low but Ella makes me feel like I’m as important as someone spending thousands!
Sent by Pauline Bourne
Carlisle 07/04/2022
Very very helpful and very contactable. Always puts one at ease and makes travelling 100% better!
Sent by Naomi Pill
Meon Vale (Warwickshire) 30/03/2022
Ella is fantastic - the most helpful, knowledgeable and friendly service possible. A*
Sent by Linda Douglas
Bretforton 23/02/2022
Ella was brilliant when it came to booking a Fuerteventura holiday. Wth just a short list of requirements she found us the perfect ville in a small resort on the island. We were only 6k from the airport so transfers were simple and quick. Nothing was too much trouble for her, even down to helping us complete all of the paperwork that was required re Covid before we left. I have already recommended her to many of my friends.
Sent by Simon Hudson
Mickleton 23/02/2022
Ella is a very helpful person who is lovely to deal with.
Sent by John Margetts
Cheltenham 17/01/2022
Easy to work with and came back with considered options
Sent by Judi Long
Tring 22/11/2021
This time we gave Ella a huge challenge, not only in terms of short notice and timing of our holiday but the spec also. As ever Ella excelled herself and has arranged a fabulous break between Xmas and early January. We will always use Ella for our holiday arrangements because we can be absolutely assured that she will not let us down and will be on hand during our holiday to assist if required.
Sent by Sheila Bourne
Carlisle 11/11/2021
You are exceptional. So pleased I was recommended to you. Looking forward to many more trips.
Sent by Bridget Fox
Brailes 11/11/2021
I have found Ella to not only organise my holiday wonderfully but to listen to and carry out my detailed requests. Such a pleasant person to work with.
Sent by Lucy Howard
London 11/11/2021
It’s never been so easy to book a holiday! Thank you Ella for doing all the hard work for us (sourcing three different options of varying price and we just needed to pick one) - we can’t wait to get some winter sun!
Sent by Tracey Johnson
Stratford Upon Avon 11/11/2021
Great service from Ella as usual.
Sent by Julia Trinder
Stratford Upon Avon 11/11/2021
Very accommodating, got back to me very quickly, advised me to what I needed to know and would definitely recommend.
Sent by Debra Sunley
Evesham 11/11/2021
Ella has been very helpful booking the holiday and all the information for covid etc tests jabs and answers any questions we have got .Would definitely recommend her to my friends to book holidays.
Sent by Carole Edmunds
Upper Quinton 11/11/2021
Very relaxed experience. Took all the stress out of planning a holiday. Very prompt communication.
Sent by Kevan Lambert
Moreton-In-Marsh 11/11/2021
We always book through Ella because she is so helpful and efficient, as well as being a lovely person. In short Ella is excellent!
Sent by John Massey
Alcester 13/03/2020
We have known Ella since her Thomas Cook days and she was the reason we kept going back to them. It was natural that we follow her to Travel Counsellors. She has sorted one or two holidays for us and has given excellent service - nothing is too much trouble and to put it simply, I trust her completely.
Sent by Linda Douglas
Bretforton 26/01/2020
Ella is efficient, knowledgeable and friendly. She always gets me the right holiday for me at the right price. Her knowledge of seemingly every country and resort in the world is incredible. I wouldn't book with anyone else.
Sent by Laura Sanger
Evesham 05/01/2020
Ella went above and beyond to get the right package for us. She was super helpful, extremely knowledgeable and a pleasure to deal with. Will definitely be using her again.
Sent by Sheila Bourne
Carlisle 05/01/2020
Loved how you organised Rome so have faith that all will be well with Barcelona. Thanks
Sent by Sarah Rodger
Shipston on Stour 04/12/2019
Ella has achieved the impossible! A last minute holiday to our chosen destination, with great flight times and our exact preferred location! How fabulous! Thank you Ella, you nailed it!
Sent by Bridget Fox
Upper Brailes 07/11/2019
Ella looked after us marvellously in every way., answering all our trivial enquiries and giving us confidence. We are treated very much as individuals with particular likes and dislikes.
Sent by Lucinda Dickenson
Stratford Upon Avon 25/10/2019
Brilliant service ! we don't go away often, but we will defiantly use Ella from now on. many thanks
Sent by Tracey Johnson
Stratford Upon Avon 02/10/2019
The best advisor we have ever used. Nothing is too much trouble and she is always available to offer advice and sort any problems. We wouldn’t use anyone else.
Sent by Tara Padbury
Stratford Upon Avon 02/10/2019
Nothing has been too much trouble for Ella. She has always found us the most competitive package with our specific requirements.
Sent by Judi Long
Wigginton 02/10/2019
Ella provides a fantastic service. She is professional in her approach and has the ability to find the perfect holiday/flights/accommodation for her clients. I will always recommend her to friends and family and even encourage them because I know that they will not be let down by her. Ella is someone who cares about her clients and uses her extensive knowledge and experience to ensure that they get the best possible.
Sent by Sue Wood
Cheltenham 15/08/2019
Ella is very experienced at what she does and provided a great service tailoring a holiday to exact requirements.
Sent by Kevan Lambert
Bourton On the Hill 15/08/2019
Ella is absolutely wonderful and always goes the extra mile to ensure everything is properly in place allowing a good holiday.
Sent by Derek (Mac) McDonald
Stratford Upon Avon 18/04/2019
I think That Ella Jordon is very professional at her job nothing is to much trouble & the customer all ways comes first , I would all ways recommend Ella Jordon to family friends & colleagues
Sent by Sarah Stinchcombe
Mickleton 18/04/2019
So helpful and friendly and makes booking a holiday so easy and enjoyable
Sent by Jo Hughes
Haverfordwest 18/04/2019
Super personalised service - Ella investigates lots of options before helping us to decide what we actually wanted!
Sent by Tracey Johnson
Stratford Upon Avon 05/03/2019
Ella is always helpful and friendly and she finds us just what we are looking for.
Sent by Caroline Jones
LLANWRDA 10/02/2019
Ella always does exactly what I ask and within budget. Also any questions or alterations are dealt with promptly and with professionalism. Great service and makes any holiday stress free. Would have no hesitation in recommending Ella
Sent by Claire Gough
Stratford Upon Avon 08/02/2019
Ella is amazing and allows you to ask any questions no matter how ridiculous. I wouldn’t book a holiday without doing it with Ella
Sent by Tracey Worth
Bournemouth 22/01/2019
Always excellent!
Sent by Nick Gough
Stratford Upon Avon 03/01/2019
It seems ages ago now but absolutely our holiday was amazing. Haven’t laughed and had so much fun in a long, long time.
So glad we stopped off in Singapore, what an amazing place. boys have done bungee jumping, sky diving and seen some of the most amazing sights in the world. Thank you so so much for taking out the stress of it all and I will be contacting you in a couple of years when we do South Island.
Once again thank you.
Sent by Heather Hughes
Warwick 22/07/2017
Hi Ella, Thank you so much for resourcing and booking the fabulous trips we've managed to do so far whilst here in NYC and at short notice! too!! We still have 3 fab days to go. I will definitely be recommending your service, very professional but also with the 'friendly personal' touch. Don't think our trip would have been as successful as it has been with out you. Thanks so much again Heather
Sent by Sarah Rodger
Shipston on Stour 22/07/2017
I would like to thank you for organising my fabulous holiday to the Barcelo Teguise Beach Hotel in Lanzarote. You totally took all the hassle and fret away. I didn't have to think about a thing. You went above and beyond to help me find my perfect trip away. All my documents and even written luggage labels were handed to me in good time and you even managed to get me a sea view. I shall definitely be handing my holiday arrangements over to you next time. Once again thank you. Sarah
Sent by Vanessa Courtney
Stratford Upon Avon 22/07/2017
Ella is a fantastic Travel Counsellor and really makes a huge effort to understand you and your needs before offering her own opinion. This works so well because you end up looking at destinations you would never have even thought of before. Ella offers a tailor made service and finds beautiful locations and hotels that suit each individual. This year Ella took into consideration that I like beaches and wildlife, whereas my partner prefers cities and exploring. How did she get around this? We had five days in a city, five by the beach and then three days to break these locations up with an area that was new and different for both of us. What happened? We loved our three days the most. Ella really tries to push you out of your comfort zone but in a way that allows you to get the most out of a place, rather than to force you to do something you don't want to do. Ella is wonderful and we cannot recommend her or her services enough. We won't book with anyone else for our holidays. Thank you, Ella.
Sent by Sara Bruce
Stratford Upon Avon 04/11/2014
Thank you very much for your absolutely superb organisation of our trip to Dubai, everything went so smoothly and all your little touches, eg the cards, passport information and writing out the baggage labels personalised the whole trip.
Thank you so much we can not wait to book with you again.
Sent by Julia Trinder
Stratford Upon Avon 01/10/2013
Thank you for your quick response to my enquiry. You found the best value price for me and I take great pleasure in giving you my business now and in the future. It will be my pleasure to recommend you to all my family and friends.
Sent by Heather addy
Shipston-on-Stour 28/09/2013
Nothing is too much trouble for Ella to research. She has a broad depth of experience and has always succeeded in finding a competitive holiday package for me. I can thoroughly recommend her!
Sent by Jennifer Whitby
Stratford upon Avon 28/09/2013
Well what can I say? Ella was a star and so very helpful. She planned every step to make it easy for us to book our holiday and I would like to say a big thank you. Ella - you’re the best and I will be back soon for my next trip!
Sent by Julia Trinder
Stratford upon avon 27/09/2013
Thank you for your quick response to my enquiry. You found the best value price for me and I take great pleasure in giving you my business now and in the future. It will be my pleasure to recommend you to all my family and friends.
Based in