hank you for visiting my personal webpage at Travel Counsellors. I joined Travel Counsellors in January 2002, having been lucky enough to work within various aspects of the travel business for over 30 years. This has given me a wealth of experience and has allowed me to travel extensively worldwide. I have only ever worked in the travel business, this is all I know and what I love to do!
I am a cruise specialist - prior to joining Travel Counsellors I spent the previous 12 years with P&O and Princess Cruises as a sales manager. I have been fortunate to cruise to many areas of the world including the Caribbean, Alaska, the Norwegian Fjords and the Mediterranean. Cruising is now very popular and is a great holiday for everyone; singles, couples and families - there is a cruise out there to suit you all. My job is to find that cruise that is just right for you.
Travel Counsellors are an independent travel agency - we can offer you outstanding financial protection as well as comprehensive travel insurance.
Working from my home in the New Forest means I can offer to you my undivided attention, and provide you with exceptional customer service. It also means I am available at a time to suit you including evenings and weekends. If you would like to receive regular updates of current cruise offers and cruise news please forward your email address via the above link.
Since joining Travel Counsellors in 2002 I am honoured to have won the 'Best Cruise' award at our annual conference 9 times, the most recent in 2015. I am also a Gold Travel Counsellor, one of only 155 in the UK. This award recognises high levels of sales each year.
Alongside the cruises I have booked within the last year I have also booked holidays to Florida, Cuba, South Africa, New York, Thailand, Canary Islands, Cottages in France and the UK, China and Canada as well as flights to Australia, Dubai as well as various hotels worldwide.
I also have the ability to create cruise and stay packages by combining, a flight, cruise, hotel and transfers - to tailor the package to you and your requirements.
I look forward to hearing from you soon - I guarantee to offer friendly, efficient and professional, unbiased travel advice.
Caroline's patience with us first time cruisers, and her vast knowledge was a great help in deciding what cruise to pick. She could answer all our questions relating to cabin size, tipping, meal arrangements etc. Thank you
The service Caroline gives is excellent. She does her utmost best to get you whatever you ask for. She makes me feel comfortable discussing anything to do with our next holiday. This is just one of many reasons I have booked our next Cruise with her...
We feel we can always rely on you to make things happen wherever possible and put trust in what info is provided.
ALWAYS THERE WHEN NEEDED ALWAYS ANSWERS QUESTIONS ASKED AND VERY HELPFULL
Fantastic service every time
Caroline is very nice, very efficient and does things when she says she will do them !
Very helpful and quick at responding to questions
Caroline is always helpful and efficient and am always pleased with her service l
Excellent service as always
So friendly and helpful sorting out our problems.
Excellent travel agent
We were very impressed with the level of personal support and friendliness with the booking of our holiday. We felt very relaxed that you were in complete control, highlighting a highly professional and organised service through your agent Caroline Howden....
Caroline is always very helpful and keeps us updated on future cruises
Very good help and support when booking holidays
Very accommodating and aware of our travel needs and wishes
Helpful friendly service so far - would like to complete the trip before commenting further as it is my first time with you!
Outstanding personal service, Caroline is always prompt and efficient with dealing with any enquiries Wonderful Travel Expert Thank you Caroline
As usual, helpful and knowledgeable. It is particularly helpful to get documents printed off!
Excellent service always.
Excellent service, friendly, helpful and knowledgeable.
Caroline is so helpful. I can book my holiday knowing that everything will be done properly. Well done travel council ours and thank you Caroline.
Caroline has always been really helpful when booking holidays with good advice and is quick to respond to any queries that we have put to her.
HAVE IN THE PAST RECOMMENDED RECOMMENDED ESPECIALLY YOURSELF, FOR THE EXPERTISE, KNOWLEDGE AND FRIENDLENESS THAT YOU OFFER.
Great and cheerful service
I have already recommended Caroline to several friends, many if whom now use her services, and have further recommended her to others.
Caroline was really helpful and willing - also was able to make our dealings more personal by her own personal experiences of Australia which was nice.
Love the personal service more like a family friend top notch xxx
Always understanding helpful.Caroline always has a solution to any problem however bizare.
Caroline always goes the extra mile in the way of service
With independent access to thousands of travel suppliers around the world, I've got an eye for added value. Take a look through my latest selections below. But even if nothing particularly catches your eye - don't worry! Let's chat and I'll take the hassle away from tailoring a perfectly personalised holiday just for you.
Contact me on 0800 093 1320
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
24 May 2016
WOW! This is how you would describe Harmony of the Seas, what an amazing looking ship. There is no getting away from the fact that the ship is huge, some may say too big. This ship is very cleverly designed, there are numerous places for you to go onboard and spend time onboard, various bars and lounges, many different places to eat or spend time in the lovely spa or get active in the gym. You can slide down one of the 3 waterslides or are you brave enough for the Abyss, this is an amazing looking combination of 2...
04 October 2015
Over the weekend of 25-28 September myself and a great group of fellow Gold Travel Counsellors went over to Tenerife for our Gold Weekend, this is a Thank You for doing well doing the year. Many of the company directors and head office staff joined us as well as supplier partners - Royal Caribbean, Celebrity Cruises, P&O Cruises and Cunard. We stayed at the lovely Bahia del Duque Hotel in Costa Adeje, one of the leading hotels of the world. I have been here 11 years ago for our main conference, lots of changes have taken place since then. This hotel is on...
23 April 2015
I was one of 60 Travel Counsellors selected to spend 2 days onboard Royal Caribbean Cruise Lines's brand new ship Anthem of the Seas. This ship is certainly big at 168,000 tonnes and a maximum capacity of 4180, having said that the design is very clever meaning there are numerous places on board you can go to spend some time other than the obvious sunbathing. The interior design is beautifully done. As you would expect a shopping mall is waiting for to indulge, a lovely spa, an adult only solarium, children and teen centre, plus quiet areas just to sit and relax...
16 March 2015
Last week I was lucky enough to be able to spend 2 nights onboard the latest addition to the P&O Cruises fleet. Britannia is certainly a very impressive ship, the huge version of the Union Jack along the ships means she will not be missed in port. This ship has been designed by a leading hotel designer and that shows, she is sleek, smart and modern. Traditional features such as the Crows Nest or familiar named restaurants haven't been forgotten either. As you get onboard the 3 deck atrium is striking, from here stairs take you to various public areas or...
20 September 2013
I was lucky enough to travel on Ventura on one of her two night mini cruises. I had seen Ventura before when she was first launched. As she’ recently had a refit I was keen to see what had changed. The whole embarkation process was easy and quick, so in no time at all we were on-board and found our balcony cabin on lido deck. On-board there are maps to help you navigate the ship, failing that there are plenty of staff on-hand to help. Our balcony cabin was spacious and well-appointed with everything you could need for two nights or...
18 August 2013
I was lucky to be invited to join a small group of agents to spend time on the Celebrity Eclipse ship and even on a rainy day in Southampton, she was an remarkable sight. All the staff we met were very welcoming, friendly and always smiling. Eclipse is part of the Solstice Class that Celebrity Cruises first introduced in 2008 with the launch of Celebrity Solstice. This was then followed by Equinox, Eclipse, Silhouette and Reflection. They are a very impressive class of ship which feel very spacious from a clever use of space, colour, different materials and textures. Art is...
08 June 2013
On June 8th I was part of a small group of Travel Counsellors who had been invited to a special travel agents event on board Princess Cruises’ newest ship Royal Princess. Royal Princess was in Southampton for a few days prior to her naming ceremony when The Duchess of Cambridge will be officially named as the ship's godmother. If you are a regular with Princess Cruises you will straight away recognise various features on board such as Sabatinis, The Piazza, The Sanctuary, Horizon Court, Princess Theatre, Vista Lounge and much more. Royal Princess is very much a typical Princess ship but also...