Taking the time to really get to know you, your Travel Counsellor can assemble your perfect holiday
We pool local knowledge from across the world, so the holiday we plan is the holiday you experience
Your money is safe and secure, with our unique Financial Trust protecting every single booking
Customer satisfaction is our gold medal, we're also proud of our packed trophy cabinet
With 1,300 Travel Counsellors in 8 countries, we're available at any time of the day or night, in any time-zone
We've got the highest Customer Satisfaction score of any travel company in the world. Hear why our customers love booking with Travel Counsellors...Watch Now
You've already got a demanding lifestyle. Researching and booking a holiday shouldn't be a chore to add to your list. Your very own personal Travel Counsellor gives you a much simpler way to book and perfect travel plans, free from the stresses and headaches of the internet.
By getting to know you personally we'll build a detailed picture of the places you like to visit, and the things you love to do on holiday. Because we take the time to get to know you, we can deliver on our promises and create your perfect trip. It's a personal travel service which is unrivalled by any measure. And what makes us especially proud is that our customers see us as trusted friends long after their suntans have faded!
Every year, we receive so many stories from delighted customers that we're able to publish a book! Their inspirational tales range from surprise room upgrades, to reuniting a lost teddy bear with its family, to quite simply, the above and beyond.
It all goes to show the extraordinary lengths Travel Counsellors will go to make you happy with your holiday. We believe that's what personal service should mean.
It's just what we do. Every day. And that's what makes us very special.
Our Travel Counsellors have an average of 22 years of travel industry experience. We combine all that incredible knowledge together and share it out in a vast worldwide network. It means that for any destination, Travel Counsellors have the advice and recommendations of over 1,300 travel professionals at their fingertips. The result - a travel guide built by experts, for a holiday unique to you.
And because we're totally independent, with no ties to any travel providers, our advice is always impartial and honest. Your holiday will never be put together to please a corporate partner - it will always be built to suit you.
Nobody does financial protection like we do - it's a fact. From hotels to transfers, airport parking to flights (yes, even low cost airlines!). You don't need to worry about anything because, with Travel Counsellors, every hard-earned penny of your booking is completely safe and sound.
A recent survey revealed that 80% of travellers were confused about how their holidays were financially protected - we make things simpler:
No other travel company looks after your money in the same way we do.
In 2004 we created a financial trust. It means that alongside the more traditional cover of ATOL, protecting air packages and charter flights, our trust protects scheduled flights, budget airlines, accommodation and even car hire. With Travel Counsellors, your holiday is in the safest hands.
Our ATOL number is ATOL 6751. For more information, please see our booking conditions.
It's always nice to be recognised, especially when it's our customers doing the voting...
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