Based in Lincoln

Helen Knowles

It's Nice To Meet You

Hi, my name is Helen Knowles and it would be a privilege to be your personal Travel Counsellor.

My passion is travel, and with nearly 30 years experience in the industry I would love to be able to help with your travel plans, whether it be a round the world holiday of a lifetime, your annual family summer holiday, an adventure trip, or a weekend away. You can rest assured that I have the knowledge and experience to ensure that you will have the best time ever!

I provide a bespoke, personal service, taking the time to get to know your travel needs so that I can then build your travel plans to suit you perfectly, and because I am truly independent I can hand pick the suppliers for you needs enabling me to put together a truly tailor made experience. And all this is done at a time which suits you.

Travel is a little different at the minute with all the rules and regulations around COVID, but I am here every step of the way to provide you with detailed help and advise to get you to your chosen destination as stress free as possible. Because, believe me, once you are sat on that beach it will all be worth it !

Operating my business through Travel Counsellors means that you have complete peace of mind knowing that everything you book with me is 100% financially protected and that I have the support from a multi-award winning company.

Look forward to hearing from you soon
Helen

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Find me on social

My Videos

TC Experience

4/7/2021

The World is waiting

Iceland 2022

2/17/2021

Who would like to put some 'ticks' on their bucket list ? Join me on this fabulous trip to Iceland next year

My customer stories

Sent by Nicola Burrell

Helen is truly amazing, I am so pleased that I found her as booking holidays has been so easy and fluent since she has been involved. I recommend Helen to everyone I know if they are talking about holidays .

Sent by Sharon Murrell

Helen is extremely knowledgeable but more importantly takes the time to really get to know what her clients are looking for. She definitely goes the extra mile.

Sent by G Lobban

Superb and efficient service from Helen. Utterly dependable.

Sent by Russ Burns

Having just come back from an absolutely idyllic break in Crete booked through Helen Knowles I can't begin to express how pleased we were with the experience from start to finish. Initially Helen sent us a number of recommendations based on our brief and we were immediately impressed with the match quality and choice available. The option we finally chose couldn't have pleased us more in terms of how many boxes it ticked. It was exactly what we would have chosen but would never have found on our own. From the initial discussions right through to our return, Helen couldn't have been more helpful in making our holiday experience totally stress free and straightforward, always with a smile. We have used Helen before and would have no hesitation in using her again - if you are looking to book a holiday and want quality recommendations at a great price that's stress free then you needn't look any further - call Helen!

Sent by G Slowikowski

First time liaising with Helen and she was brilliant. We will definitely be speaking with her for future holidays.

Sent by Nicola Colley

Helen was very accommodating of all our requirements even when we moved the goalposts half way through!

Sent by J Biddall

Helen Knowles is leaps and bounds above anyone else I’ve ever used in my 35 years travelling the world bar none.

Sent by S hunter

Made everything so easy and stress free

Sent by N Burrell

Helen is truly amazing, makes holiday booking easy and is super organised. I have recommended her and now 2 of my friends are also using her for this years holiday =)

Sent by M Egginton

I love the fact that Helen can give a personal & bespoke service around our travel needs. I’m confident she will be available to speak to if necessary as we are travelling over Xmas this year in these difficult times. We can’t wait to get back to “normal “ travel!

Sent by S Pafreeman

excellent honest advise and recommendations

Sent by John Williams

Helen is always a pleasure to deal with and makes booking our travels a very easy process.

Sent by Angela Goodwin

Helen has been most helpful with all the planning for our trip. She has given us plenty of options with very helpful information along the way. It’s great that she has been to many places to guide us with the most beautiful routes and things to do while we are there. She has also helped us plan our Excursions with no hassle at all.

Sent by C O'Reilly

Helen is such a lovely person and was so helpful with everything. Considering we’re going through a tough period with Covid at the minute, she was even more helpful. I cannot wait to book another holiday with Helen! I would definitely recommend Helen to all my friends and family. She made my holiday very stress free and I am very grateful

Sent by H Wigginton

Helen has been a delight, so easy to work with. Really responsive, really understood our brief, brilliant.

Sent by J Whitbourn

Helen has been so helpful throughout my travels, any questions she has been so keen and come back to me straight away. I can understand why she is doing the job she is so professional and I would recommend her to anyone. Thank you Helen for everything you have done and all the organisation that you have worked on for me too, my holiday was amazing, thank you.

Sent by B Jones

Helen made the booking experience completely painless and was able to sort out several items that without her expertise I’m sure we wouldn’t have had the same result.

Sent by A Boon

Faultless service always!!!

Sent by K Stanfield

Helen is amazing. She listens to what you want and tailors your holiday to suit you. She even calls to see if you would like to add some extra things of interest to your holiday. Truly an amazing lady

Sent by G Hothersall

Helen’s friendly and knowledgeable service is superb. Just wish she could come on holiday with us!

Sent by K Russel

Helen is extremely helpful and very supportive in helping us to get through the Covid travel process.

Sent by R Harrison

I love booking with Helen. Its the 2nd time for us. She makes it so easy to find the right accommodation and where to go with 2 small children. She is also soooooo quick on replies and suggestions for alternatives. Just fab!

Sent by N Burrell

Helen has been simply amazing with organising me and my son a holiday, I gave her quite a specific list of requirements and she hit every single one, always fast to reply, super organised and I can't wait to organise more trips with her in the future. 5* for sure

Sent by A Goodwin

Helen has been so helpful with booking our trip. It does help that she is very knowledgeable in what she does. There are 6 of us in our group (3 couples) all wanting different things, this was not a problem to her and she helped us all get just what we wanted. Would definitely use her again

Sent by R Duckworth

Why go anywhere else when you get the absolute best service from Helen?! Fully supported, nothing is ever to much trouble, and a friendly service! Highly recommended

Sent by K McChrystal

Always really helpful and arranges great quality holidays wouldn’t use anyone else !! Well done Helen x

Sent by Cheryl Kirk

I would only ever book my holiday through Helen & I always recommend her to friends & family. Helen has never let me down & is always at the end of the phone to answer any questions & to give advice.

Sent by A O'Grady

Would never book with anyone else!

Sent by F Pilbeam

Helens tactful advice is invaluable

Sent by Simon Shield

Swiftly identified the requirement; presented a range of options; ; put the plan together efficiently, maintaining good dialogue throughout. Very pleased.

Sent by Jacob Warry

Helen has been great with putting together an itinerary for our travels. Quick to answer questions and amend the itinerary based on changes.

Sent by Claire Worsdall

Helen is always very helpful, professional and speedy with finding exactly what we need.

Sent by H Findlay

Helen provided a fantastic personalised service, responding quickly and taking the hassle out of an otherwise laborious process for those of us that don’t have the knowledge, expertise or time to do it for ourselves.

Sent by G Saunders

Helen is always very helpful nothing seems to much trouble for her

Sent by James Griffiths

Fast response times were really appreciated. Great knowledge and understanding. We can’t wait for the honeymoon! Thank you so much

Sent by J Lee

She's a Gem !

Sent by R Harrison

Helen from start to finish was so helpful and quick at getting back to me. Being our first holiday with my daughter i had less experience of what to book. Helen helped with all stages of the holiday and recommended places on my specifications. It was so less stressful and took much less time. Would definitely go back to Helen for my next holiday. Great experience!

Sent by G Tyrell

Helen is always really knowledgeable and helpful, she offers advice suggestions and is always happy to tweak and work with you to get the best holiday for you. I've recommended her to so many people as I'm always amazed by the amazing prices and deals she finds and her fantastic level of service.

Sent by D Warburton

Patient. Knowledgeable. Happy to make as many changes as needed. Gets to know what you want from your trip and works to include it all. Friendly.

Sent by S Thornley

Excellent service as always, Helen found a super hotel and location for 5 people 3 generations with something for everyone. Wouldn’t go anywhere else.

Sent by J Minns

Helen makes booking holidays simple & stress free - leaving me time to relax and enjoy the experiences she creates

Sent by S Sanderson

Helen is very efficient and nothing is too much trouble

Sent by C Charlesworth

I wouldn’t book a holiday any other way, even if I found a better price online. To have that personal service Helen gives is worth it. I have already passed on helens details to lots of other people.

Sent by R Bingham

We had a basic idea of where we wanted to go and Helen came up with some really good suggestions.. Our communications were via email and although a substantial time difference between our locations, Helen's responses were very quick.

Sent by C Charlesworth

I wouldn’t book a holiday any other way, even if I found a better price online. To have that personal service Helen gives is worth it. I have already passed on Helens details to lots of other people.

Sent by Geoff Howard

Helen got us an amazing deal on a multi-stop trip to Oz and N.Z. Furthermore, the admin was seamless - fantastic. I thoroughly recommend Helen.

Sent by J Stannard

So good to deal with someone who absolutely loves her job.

Sent by C Burns

I normally book my own holidays but now i have a little one I am time poor. Helen's lovely manner and knowledge made the booking process seamless.... knowing that if I have any questions at all Helen herself will come back to me is a great comfort! Great also that I have all of my info on the app.... love it!

Sent by Rebecca Embry

Helen has been so helpful and efficient (and very patient with going through lots of options). She is professional whilst being warm and friendly-perfect combination! I would not hesitate to recommend her.

Sent by A Griffin

Helen got back to me really quickly and was really helpful answering all of my questions. Completely hassle free!

Sent by Amanda Smith

Have already been recommending Helen to friends and family. She listens to what your holiday requirements are and makes great suggestions. Helen persevered for over a month to find us the perfect honeymoon and nothing was too much trouble. We had the perfect honeymoon all thanks to Helen!

Sent by P Wright

Once again Helen has been terrific. Would not hesitate to recommend.

Sent by G Howard

Truly superb customer service. Thank you so much

Sent by Chris Parker

Helen has provided fantastic help and advice with booking our holiday, especially with all the questions and date options we had! Would highly recommend Helen for all your holiday requirements!

Sent by K Oliver

Helen is amazing and excellent at finding that just perfect destination. Happy to make changes, suggest places and just open you up to the world around you with very little hassle

Sent by J Clark

Fantastic service again. Helen takes any hassle away and knows exactly what we want in a weekend break. Would definitely recommend

Sent by G Clarke

Great service as always. I gave a very vague brief and Helen came up with good, varied options.

Sent by Leonie Burrows

We’ve just returned from a fabulous holiday to Canada and the US organised by Helen. We’re a family of 5, so organising hotels has always been a bit of a pain, but Helen sorted all that out for us, booked a hire car big enough for us and our luggage, which we collected from one location and dropped off at another, all at a price which was less than some of the package holidays we’d been looking at. Nothing was too much trouble, and Helen replied promptly and was very efficient. When you’ve booked, your itinerary and documents all appear in the Travel Counsellors app, which is very useful. I can’t recommend Helen highly enough.

Sent by Karen Davis

Very helpful and great holiday and excursions arranged. Would always book long haul with Helen as it is guaranteed to be a great trip

Sent by C Allcock

Brilliant service from Helen. Saves you time and stress and you have a tailor made holiday without having to leave home. Can't recommend travel counsellors enough, they are brilliant!!!!!

Sent by C Shardlow

Always extremely helpful and makes booking a holiday so much easier.

Sent by S Eagle

Helen understood exactly what I was looking for and provided a fast and efficient service in arranging my itinerary.

Sent by M Iles

Most helpful travel person ever. Nothing seems any trouble and changes and queries are soon dealt with. Was recommended to us and we have certainly recommended her to others.

Sent by A Sozzi

Just the best always helpful and friendly would not use any one else!

Sent by J Le Cras

Always delighted with the personal service that you offer and it feels like we are friends now - yet we have never even met!

Sent by Clive Shardlow

Always extremely helpful and makes booking a holiday so much easier.

Sent by Christine Allcock

Brilliant service from Helen. Saves you time and stress and you have a tailor made holiday without having to leave home. Can't recommend Travel Counsellors enough, they are brilliant!!!!!

Sent by M Iles

Most helpful travel person ever. Nothing seems any trouble and changes and queries are soon dealt with. Was recommended to us and we have certainly recommended her to others.

Sent by Corrina Adkins

Helen is really helpful and nothing seems too much trouble.

Sent by Stanley Edwards

Helen has always gone out of her way to be most helpful and considerate when we have booked a holiday. Nothing is too much trouble for her and she goes the extra mile!

Sent by Victoria Fairclough

Helen is brilliant, always happy to give new quotes when I'm chopping and changing my requirements, really friendly and full of great advice. Always recommend her to my friends.

Sent by Richard Purvis

Helen is a godsend, simple as that. Her recommendations are spot on, she seems to understand our needs from just a few emails and conversations. If we've had a problem while away she has jumped straight on it and solved it every time. Bravo.

Sent by Ruth Duckworth

Impeccable service. The level of knowledge is outstanding and level of patience is incredible! Will always recommend.

Sent by Steven Rogers

It is more than just a service to sort out travel arrangements, but you know that any problems that you have while away, or changes that you need to make, are going to be dealt with extremely efficiently.

Sent by Kirstine Oliver

Helen is fantastic, no fuss, no faff - just goes off, does her thing and comes back with a fantastic holiday. Any changes she deals with. Can't fault the service.

Sent by Amanda O'Grady

The O'Grady family have just returned for our holiday of a lifetime to Florida. Thanks to Helen Knowles, mum and dad had a stress free holiday and the kids loved every minute. From the day of our departure, Helen was keeping us updated with delays to our flight (due to weather) and was easily contactable by email while we were away. We would highly recommend Helen to our friends and family (some have already contacted her) and we can't wait for our next adventure, which we have been discussing already.

Sent by Andrea Jones

Helen provided us with a 1st class service helping us to plan our 1st cruise. From the flights, the cruise, transfer and the overnight stay on Lido Venice so we could see the Redentore fireworks from our hotel window. Highly recommended.

Sent by Samantha Cutler

This is the second time we have booked through Helen and both times her service has been exemplary. The first was two years ago for a trip to NYC; we were meeting a friend who was flying in from Australia and trying to find flights for two people and accommodation for three to tie in with our friends flight time was proving timely and exhausting. Upon recommendation from a friend, we contacted H and within the next day she had sent us three flight options and three hotel options; it was all just so easy! Ultimately it was an absolute given that we would use H to book our honeymoon for June 2015. Planning a wedding is hectic enough without having to spend hours looking and costing up all the wonderful places we could go and it was useful to have the knowledge of Helen and her recommendations from previous clients to help us choose. Our honeymoon to Grand Pineapple, Antigua was INCREDIBLE! We wanted somewhere traditional, somewhere we could relax but also do sports and go out and explore and the Grand Pineapple allowed us to do exactly that. The weather, food, beach and people were fantastic. A perfect way to start married life. Thank you Helen :) x

Sent by Victoria Phillips

Helen was very efficient and sorted our holiday easily. I hope the rest of the holiday goes as smoothly as organising it!

Sent by Julie Minns

Helen is the best, she makes dreams come true!

Sent by Michael Wood

Helen worked magic for us and got us exactly the holiday we'd asked for at the budget we set!

Sent by Pamela van Huyssteen

Very pleased with the service! Thank you! Helen went that extra mile and really made the process pain free! Will definitely be back! x

Sent by Michelle Wilkinson

Excellent service, clearly experienced in travel consultation. Found us an excellent deal and really pleased.

Sent by Sharon Wrench

Helen has been fabulous - now looking forward to a holiday I would have felt too daunting to organize myself! Thanks Helen

Sent by Carole Burns

Helen seems to know what we want and sends good options. I will continue to use Helen even though we live in Milan and she is based in UK.

Sent by Justin Evans

No issues in recommending Helen to my friends and family, very professional at all times. Helen takes away the headache of looking for flights or somewhere to stay. Its the little things that make the difference with Helen.

Sent by Tammy Smith

Helen was great, very helpful, listened to what we wanted and made an excellent holiday package for us in next to no time. A very easy, stressless way to book a holiday.

Sent by Joanna Shardlow

I was giving up any hope that I would be able to meet up with my cousin who is on holiday in Europe from Australia. Helen calmly and efficiently has arranged flights, parking, hotel and transfers etc. I am so grateful as this is very likely to be the last time that we will have the opportunity to meet. I am really looking forward to this meet up. Thanks to Helen.

Sent by Laura Patterson

Helen was professional yet friendly. She gave us just the right amount of advice without being pushy. She didn't pressure us to book and had the patience of a saint to deal with all our queries. I would use Helen again and will recommend her to friends and family based on her excellent customer service and knowledge. Thanks Helen for all your help!

Sent by David Bettison

Helen is very knowledgeable, professional and was always available to answer my (many) questions. She made our booking easy and enjoyable, and we highly recommend her.

Sent by Tanya Warner

Helen is very professional and helpful. Took the stress out of part of our wedding planning. She happens to have visited some of the places we are going so her recommends have been very much welcomed. We will most definitely be using her again for our first years' wedding anniversary holiday to the Galapagos and Peru. Thanks Helen.

Sent by Sally Loraine

We think Helen is fantastic - always very helpful, always very quick in getting back to us with suggestions and as we get to use her more and more she gets to know us more as a family and what we want which saves so much time in the whole process. Also, when we had a problem with our daughter being ill in Thailand it was so wonderful knowing that she was at the end of a mobile whatever time of day to help us.

Sent by Roger & Helen Charge

Super trip to Australia - I spent 14 days travelling around seeing the sights. Flights, hotels and a three night trip on a dive boat were all organised without a single hitch. Even the strike by Qantas airlines didn't manage to disrupt a perfect holiday. Helen took care of all the required visas, internal flights and transfers. Many thanks Helen.

Sent by Ian Daffern

I was put in touch with Helen Knowles nearly 12 months ago when travel agents were unable to supply the holiday I wanted. (13 people, age range 2 to 64, in one villa with private pool near the Amalfi coast - not easy!) In short, Helen contacted me the same day I was told about her. Since then she has been absolutely superb: polite, cheerful, extremely efficient at providing elements of the holiday and answering questions that many would feel trivial. I would have no hesitation whatsoever in recommending her services to anyone. I have just returned from a most memorable Holiday. Thank you Helen.

Sent by Sarah Swan-Smith

I have never experienced such a stress free way of both finding and booking a holiday, after asking only a few questions from Helen she emailed the next day various options. Within 48 hours we had found and booked our cruise and are at the moment with Helen's help organising the various tours. I have already passed Helen's details to a number of friends who are keen to have the same experience!!!

Sent by Chris & Ruth Farmer

Helen organized a fantastic 6 month world travel itinerary for us involving 11 countries, 23 flights, 3 car hires, 2 tours and 40 hotel rooms. We cannot recommend her enough; she was always available via email and had some fantastic suggestions for us. Everything she organized went totally to plan and there were no problems whatsoever. If we ever want to travel anywhere again we will definitely contact Helen!. Thank you.

Sent by David Booth

Helen was brilliant from start to finish organising our honeymoon, from finding amazing hotels and flight times that fit around a Bahamas cruise to getting our Universal Studio tickets re-issued whilst on honeymoon (after we left them at home!). The wine/cakes in our cabin was the final nice touch. We honestly can't praise Helen enough and have already mentioned her and Travel Counsellors to friends and family.

Sent by Andrew Wilbram

Helen helped us find our perfect holiday in Florida. She covered all of those minute details before we left that ensured we were prepared. Whilst we were away, all flights were suspended due to volcano ash - Helen checked on our flights and had already checked the availability of our accommodation just in case we needed to stay longer before we even knew there was a potential problem.

Sent by Sharon Thornley

Thanks to Helen we had a holiday of a life time in Australia earlier this year. Everything Helen had organised was spot on from the flights, accommodation, transfers and itinerary. Nothing was too much trouble for her. I have recommended her to several friends and will certainly be booking our next holiday through Helen. Thanks again.

Sent by Walt and Sue Limb

Brilliant service, we are glad to have been introduced to Helen through a friend. We like the idea of not having to have a package holiday it can be tailor made for us but are confident that Helen will get us the best prices whatever we want to do.

Sent by Sarah Blackmore

Helen is a complete star, I was very fussy with my requirements, but Helen understood exactly what I wanted and went out and got it for me and at a great price. I have already given Helen's details to three people and I only booked the holiday a week ago. Keep up the great customer service Helen.

Sent by John & Michelle Nuttall

What can I say!! Excellent service and always with a big smile....and understands exactly what we are looking for and at a fantastic rate. Our family have used Helen over the past few years for our annual holiday and she always manages to please all nine people in the family (That's amazing!).Thank you Helen for all your help on our last holiday, we will be in touch again soon, god help you........