My Testimonials
We have been very pleased with the holidays that Ian has booked for us. His knowledge and experience have enabled him to make all the flight, hotel and transfer bookings to suit our own personal requirements for our trips to visit friends in Singapore, New Zealand and Australia. He has also booked all our additional trips within these countries which has always made the experience that much more enjoyable, as we had peace of mind before we left Heathrow, knowing that everything was under control and there would be no unexpected problems.
Mr David Hoddinott, Carlyon Bay
It would be impossible to over-praise Ian! He recently organised a trip for me, my sister and my sister's friend to Belgium and Italy, and I can honestly say that everything was perfect! Ian thought about everything - all the connections worked, the hotels were fabulous, his local knowledge is excellent, he stayed in touch with us throughout and was always at the end of the phone. It really was a lovely holiday thanks to Ian. I will definitely use Ian again and will recommend him very highly to all of my friends! Ian, thank you so very much.
P.S. The plans you made for my sister's birthday were spot on - thanks again!
Miss Audrey Campbell, London
All the family had an unforgettable holiday in Hawaii and San Francisco thanks to Ian tailoring it to exactly what we wanted. Nothing was too much trouble and he found answers to all our queries, however obscure or trivial! He also communicated with us while we were on holiday and altered our car hire for us. Ian was often able to suggest lower cost alternatives when helping us to pre-book excursions and his wealth of experience proved useful when helping us to plan our itinerary. We can't thank Ian enough for helping us to make our perfect holiday a reality!
Mrs Jacqueline King, Harpenden
I asked Ian to find a sunshine Easter break for me and my two teenage daughters in Agadir, Morocco. He was very helpful, and warned me that Agadir wasn't traditionally Moroccan and picturesque but for what I wanted (sea, sun, pool) it would be a good choice for that time of year. He found the hotel, arranged flights and taxi transfers and all went very smoothly. I would certainly use him again.
Ms Sally Morris, London
A fantastic service was provided by Ian from the onset of our first conversation. The knoweldge of our chosen resorts was accurate and the choice of hotels and tours was first class and just what we wanted for our special honeymoon away. Simple touches like a card when we returned home really made us feel like Ian valued our business. I look forward to speaking to Ian in the future.
Mr Peter Jupp, High Wycombe
We would highly recommend Ian. He provided us with a superb personal service which allowed us to create the perfect honeymoon for us. He listened to everything we said and made superb changes. The service did not end when we had booked the holiday, Ian continued to stay in contact confirming that all was well and reminding us about other details. We will definitely be using Ian's services again!!
Mr & Mrs Beki and Johnathan Malton, Rotherham
From the first phone call, we did not have to think of a thing! Our multiple destination holiday was a smooth, top quality and fun affair. Ian organised everything and thought of a good few things that really made the difference and we hadn't thought of ourselves! He checked and double checked everything - the result was a hassle free, really wonderful time!
Mrs Suzanne August, St Albans
My advisor was Ian Roberts, he gave us the best customer service one can expect. We felt comfortable in his approach and always called back at the very hour we told him to. Words cannot explain how much we enjoyed ourselves, it was the perfect honeymoon. Travel Counsellors will be my 1st point of contact for holiday bookings.
Mr & Mrs Helena & Hafizur Rahman, London