Based in Poole

Jan Ledger

It's Nice To Meet You

Hello and welcome to my webpage.

I am your Personal Travel Counsellor recently located to Poole, Dorset but with clients all over the UK.

My business is solely based on recommendation and referrals from clients and has grown through offering nothing less than exceptional personal service shown by the testimonials below. Travel Counsellors is a multi award winning company based in six countries worldwide permitting help and assistance 24/7 when travelling.

I am able to assist with all your travel arrangements from your honeymoon/trip of a lifetime, long or short haul, cruise, ski, city break, business travel, flight or accommodation only. Car hire, airport parking and insurance services are also available.

Working from home provides my clients with the flexibility to contact me at a time convenient to them. As an independent agent, I am able to offer impartial advice and will find the travel experience to suit you at the right price.

No more searching for that parking space or queuing at the high street agent and all with no extra cost for my services. Having travelled extensively, I can recommend many destinations from personal experience.

You not only have my personal service from the time of booking until you safely return but also the knowledge that, in addition to the ATOL protection provided by the CAA, our unique Travel Counsellors' Trust covers every single element of your booking. That’s peace of mind you don’t get elsewhere!

Thank you for visiting my web page. Please feel free to contact me for a no obligation quote.

"The world is a book and those who do not travel read only a page."
Saint Augustine

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Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Journey in Japan

24 December 2019

In November I was lucky to gain a place on an educational trip to the amazing country that is Japan, arranged by Setouchi Tourism. Setouchi area comprises the Seto Inland sea and the surrounding prefectures of Hyogo, Okayama, Hiroshima, Yamaguchi, Tokushima, Kagawa and Ehine. Very comfortable JAL flights delivered us to Tokyo and then onwards to Osaka. Our guide and interpreter whisked us off to our first hotel, the Sheraton Kobe, one of England's homes during the Rugby World Cup. Our first full day was spent meeting with local businesses and learning all about the region to prepare us for the incredible whistle stop tour on which we were about to embark. Japan is composed of almost seven thousand islands. We were to travel throughout Awaji Island onwards to Shikoku, visiting several other small islands in the Seto Sea and then back to Honshu. Our excellent itinerary included ascending the Akashi-Kaikyo Bridge, at almost 4km, the longest suspension bridge in the world with its dramatic views and learning the correct way to visit shrines and temples, even completing our own 'mini pilgrimage' between two temples. Unfortunately, time did not permit walking between all 88 on the circular route! We experienced a Japanese puppet theatre performance followed by an informative backstage tour. We watched as fishing boats returned to Awaji and speedily unloaded and sold their catch on the quayside to waiting hoteliers and restaurateurs. We undertook an izakaya, a Japanese 'bar crawl', visits to small, informal bars to sample dishes of the day prepared, often in front of you, by the bar owner. We learned about the production of indigo and, amazingly, managed to produce our own tie died handkerchief! We were also treated to a lesson from a top sushi master and received a certificate to prove it! We took a boat in search of the Naruto Whirlpools, created by large volumes of water moving between the Seto Sea and Pacific Ocean and also visited a couple of smaller islands that, owing to the decline in industries such as fishing and copper, have been turned in to art islands. Heading deep into the centre of Shikoku, to the absolutely stunning Iya Valley, we stayed in Japanese style hotels or ryokans. A slight shock to some westerners as the furniture is very low and on entering your room there is no bed! Not a problem as whilst you are at dinner, your futon is prepared! Many ryokans offer Japanese onsens, baths fed by natural hot springs, a great way to relax after a busy day. As a volcanically active country, Japan has thousands of onsens scattered throughout its major islands. In the Iya Valley we cycled, crossed a 45 metre vine bridge spanning a deep gorge and boarded a boat along the Oboke gorge, marvelling at the natural cliffs that appear to be the work of a giant sculptor, now designated as a Japanese National Monument. We headed deeper in to the mountains and spent the night in remote thatched (luxury!) cottages. A chilly night but very cosy on our futons with underfloor heating! After our night in the mountains it was back to civilisation in the form of Okayama and then we were off on the Shinkansen or Bullet Train to Himeji for a whistle stop tour of the famous castle. The castle is the largest and most visited castle in Japan and one of the first UNESCO World Heritage Sites in the country. It looked resplendent on its hilltop position surrounded by the autumn colours but apparently is even more spectacular in the spring time when surrounded by the thousands of cherry blossoms. Onwards to Kobe to lunch on the melt in the mouth Kobe Beef and then to Mount Rokko to visit Kaze no Kyokai, a chapel designed by the renowned Japanese architect, Tadao Ando before arriving at our final destination, Arima Onsen. Ando’s work can be seen throughout Japan, for example, the Honpukuji Water Temple and the Teshima Art Museum. Arima Onsen is famous for its hot springs and as dusk fell we toured the town and then spent our final night at the luxurious Arimasansoh GoshoBessho and our ‘last supper’ was an amazing eight course dinner followed by a final chance to relax in their onsen before making our way home. During our visit we stayed in various hotels and visited many more and everywhere were made very welcome but, unfortunately, after eight amazing nights and days, it was off to the airport and then a very comfortable trip home via Helsinki with Finnair. My visit to Japan provided an amazing insight in to the country, traditions and people but there is so much more to see!! Please do not hesitate to get in touch if the above has whetted your appetite as I should be more than happy to put together and confirm an unforgettable trip to Japan for you.

River Cruise in Russia

12 September 2017

I decided that I would like to visit Russia and after much consideration settled on a river cruise which provided not only the opportunity of visits to both Moscow and St Petersburg but also provided the chance to view and explore the countryside between the two cities. After arrival in Moscow the transfer to the river cruise terminal through the city provided our first insight in to the city of Moscow. The following day brought an early start for a morning tour of the Kremlin complex, the old fortress that was the centre of the Russian Orthodox Church but is now the seat of Russian Government together with the many interesting buildings and a visit was also made to the Armoury Chamber, home to many fabulous treasures. The afternoon was spent exploring the many interesting and eminent graves in the Novodevichy Cemetary such as Khrushchev, Yeltsin and Chekhov to name but a few. The evening was spent exploring Moscow by night with trips to view some of the amazing decorations in the metro stations. The second day in Moscow brought a city tour with a view of all the sights with time to spend in Red Square and its surroundings to see the stunning St Basil’s Cathedral and GUM department store and then a visit to Sparrow Hill, the city’s high point for a view over the city before returning to the ship for departure for Uglich through the many locks of the Moscow Canal. A walking tour of the sights and churches around medieval Uglich founded in the 12th century and famous for clock making then followed before we set off along the Volga River, through the Ribinsk Reservoir, for Yaroslavl, a picturesque town with numerous ancient churches and fortresses. Next stop Goritsy for a visit to the Monastery of St Cyril complex with its cathedral, museum of history and art etc on the banks of the White Lake. Founded in 1397, it still has a community of monks in residence. Onwards again through the six very narrow locks of the Volga Baltic Canal to reach Lake Onega, the second largest lake in Europe, heading for Kizhi Island. Kizhi is one of the most ancient inhabited sites in Russia, now an open air museum and UNESCO World Heritage Site. In 1714 the Church of the Transfiguration was erected on the island, a wooden structure with 22 onion shaped domes with not a single nail used in its construction! Such a shame that it was undergoing repair and only five were available to see! Off again across Lake Onega to the Svir River to reach Mandrogi. It had been mainly a small fishing village, hardly touched by time but during World War II, was burned to the ground. Then, after the fall of the Soviet Union in 1991, a group of investors rallied to restore it to its former glory and it is now full of working craft shops, a great place for souvenirs, not to mention the Vodka Museum, home to more than 2,800 varieties of vodka! Then we set off for our final destination, stunning St Petersburg, for our last two days in Russia. Our day started with an orientation tour to show the major city sights, followed by free time to wander with our packed lunch! We then rejoined our group for a visit to the Hermitage Museum which was truly amazing. Apparently, if you spent just one minute of your time looking at each exhibit, it would take 11 years to see everything! A return to our ship for a quick change and dinner and we were off for a display of very skilled Cossack dancing – a very long but brilliant day! Another packed day was to follow. An early departure for the Catherine Palace, the summer residence of the Tsars, another truly amazing palace. More than 100 kilograms of gold were used just to gild the sophisticated stucco façade and the numerous statues erected on the roof! It is also the home of the famous Amber Room. Unfortunately, when German forces retreated after the siege of Leningrad they intentionally destroyed the residence, leaving just a shell. However, prior to World War II Soviet archivists had managed to document a fair amount of the interior which has enabled a fairly accurate reconstruction. Our last afternoon saw us heading towards the Peterhof Palace sometimes referred to as the ‘Russian Versailles’ for a tour of the lower gardens, laid out according to the plans of Peter the Great, flowing down from the Palace to the Gulf of Finland, the eastern end of the Baltic Sea. As evening arrived we took a canal boat trip around St Petersburg and as our trip neared its end, we escaped from the canals in to the Neva River to witness a fabulous sunset, an amazing end to a truly wonderful 10 day experience. If you would like some more information on Russia, or indeed any river cruise, please do not hesitate to get in touch.

The Island of Corsica with Mark Warner

12 July 2017

Perhaps one of the Mediterranean’s best kept secrets – the island of Corsica! An uncommercial, green land offering stunning mountain scenery, long coastlines dotted with beaches and sailing ports, combined with a wealth of history and culture! Something for everyone! After a short, two hour flight from London and a mere half hour transfer, I arrived at Mark Warner’s San Lucianu Beach Resort on the east coast in time for lunch! The hotel adjoins the beach and is not large, the 95 rooms ensure you are never far from any of the facilities. Excellent for the times you arrive for an activity and realise that your water bottle or one sailing shoe is still in your room! You have the choice of standard rooms in Corsican style facing the stunning mountains and the sunset, or the superior, newly upgraded, sea view rooms. I opted for the latter for the view and for the sound of the sea as you drift off to sleep with the added bonus of the amazing sunrises. Family, interconnecting rooms are also available. Full board is included with meals served on four nights and three night’s buffet, one of which is a barbecue. Wine is included with lunch and dinner and this summer there is the option to upgrade to an all inclusive drinks package. Some choose to simply chill and relax, however, for many, the emphasis is on the activities offered! From road cycling and hybrid bikes to tennis to fitness classes to sailing, windsurfing, kayaking to stand up paddle boarding down to table tennis, boules and more! Again, something for everyone. Tuition also available together with organised bike rides ranging from The Grand Tour at 91.4 km to my kind of ride, the 5.8 km to the ice cream parlour! There are also two swimming pools available, with one specifically for adults. No pressure to take part but a chance to try something new, improve an existing sport or refresh an interest from previous years. Children are also well catered for with clubs according to age that go beyond the normal art, singing and games activities to sailing and windsurfing etc. A drink at the beach bar, the classes, the social tennis and the social table for dinner all ensure that solo travellers (and couples) are never without new friends for long!! From the hotel a short walk along the beach takes you to the little town of Moriani Plage or, in the other direction, to a marina. If you want to see some more of the island, the walk to the waterfall is a must, not forgetting to stop at the cool (in both senses!) riverside café with its hammocks and quirky furniture. There are various excursions on offer such as the day trip to Bonifacio to see the harbour, citadel and old town. A boat trip there is a must, to see the rock formations and the unbelievable houses hanging from eroded cliffs. Finally, a big ‘thank you’ to the wonderful team led by manager Wayne, who go ‘overboard’ to ensure you a fantastic holiday! Whatever your activity level, you cannot fail to have fun at San Lucianu! Now, which one of the remaining five resorts shall I try next?

Saga Sapphire

29 December 2016

At the beginning of December, I was invited by Saga to join a small group to fly out to Gran Canaria to experience Saga Sapphire first hand on her return to Southampton. The ship had left Southampton earlier in December and had already visited Madeira, Tenerife, and La Gomera. Saga Sapphire is a small, relaxing, elegant ship, carrying no more than 720 passengers served by 415 crew. All cabins are spacious with an average floor space of 220 square feet and Sapphire also offers 44 specially designed single cabins. All are well equipped with en-suite bathroom, seating area and spacious wardrobes and all come with personal cabin steward, 24-hour room service, a daily bowl of fresh fruit, bathrobes, toiletries and a nightly turn down service. Further luxuries are available with cabin upgrades. We arrived on board just in time for afternoon tea and were all bowled over by the experience! A fabulous spread of savouries, sandwiches, cakes and my favourite, scones with clotted cream! Time then to prepare for dinner, an amazing barbecue under the stars at The Verandah Grill where there was also the option to eat inside. Shortly after 10 pm the sail away party started on the Verandah Deck and Sapphire slipped her moorings as many guests danced the night away. Our first full day on board was a day at sea but so much to do! Line dancing classes to bridge to lectures to quizzes to craft classes to bridge and gallery visits! Saga Sapphire certainly has it all covered. If all that was not enough, there was always a spot of pampering in the Spa or the Hair & Beauty Salon to be had!! The evenings offered shows from the onboard troupe together with various guest performances or perhaps a quiet drink accompanied by the resident pianist. Saga Sapphire is also equipped with both indoor and outdoor pools, a gym, a library, a small computer and learning zone, crazy golf on the top deck and a small selection of shops and several bars. There are two main restaurants, Pole to Pole, with open or fixed seating dining, The Verandah Grill with inside or outside buffet dining and the speciality East to West fusion restaurant by reservation. Located by the swimming pool is The Beach Club serving fish and chips and with beach huts serving constant ice cream and traditional sweets!! Our journey to Southampton permitted stops at Agadir, Casablanca and El Ferrol in Northern Spain. There are many optional excursions to book in each port ranging from city tours to cultural trips or journeys to cities further afield such as Marrakesh. In Agadir, I was able to visit the ancient Kasbah followed by an insight into Berber traditions which included fantasia, an exhibition of traditional horsemanship and synchronised gunfire. In Casablanca, I joined the city tour to see sights such as the Royal Palace, the Law Courts, the Hassan II Mosque and the traditional quarters. The stop at El Ferrol allows for a visit to the UNESCO World Heritage Site, the city of Santiago de Compostela with its cathedral and quaint old city. It is the third most popular site of Christian pilgrimage after Jerusalem and Rome as the cathedral was built on the spot where the remains of the Apostle, St James were said to have been found. One final day at sea and then our early morning arrival in Southampton and home! Please do not hesitate to contact me if you would like any further information or advice on Saga cruises or in fact on a cruise product and I should be more than happy to advise.

Exploring The Gulf!

24 August 2016

The first time I flew through Dubai I was extremely apprehensive. As the plane dropped lower and lower, all I could see on the ground was sand! Well, that was around 35 years ago and things have changed a great deal! I have flown through Dubai several times since then and have marvelled at the amazing expansion that has occurred both outwards, upwards and also into the sea. Dubai has become a city suspended between the future and tradition. I made a mental note that I really should return to explore the area. Although I have made many ship visits over the years, my preference is to be more of an independent traveller/explorer. I had never spent more than a couple of nights on board a cruise ship. However, all this changed at the beginning of 2016 when I saw the fabulous itineraries now being offered by cruise ships in The Gulf. And so, in the middle of March, I flew to Dubai to experience my first proper cruise and to explore the area. After an evening departure from London, we arrived the following morning. A short taxi ride and we were at the cruise terminal. Bags were dropped, lunch was taken on board and we were off! I can thoroughly recommend the hop on/hop off open top bus tours, and after negotiation we acquired tickets for not only that day but also to cover our day of return to Dubai, and for some of the other destinations on our itinerary. We managed to explore the old town, the museum, gold and spice souks and take an abra ride across the creek before returning to the ship for dinner as we watched the skyline of Dubai disappear as we set off for Abu Dhabi. Another open top bus tour cramming in all the major sights! The buildings are amazing along the Corniche, such as the Sky Tower, the landmark Emirates Palace Hotel, the Heritage Village, Saadiyat Island, Yas Island with its grand prix circuit and Ferrari World. And not forgetting the stunning Sheikh Zayed Mosque, one of the largest in the world, accommodating up to 40,000 worshipers. It is Abu Dhabi’s most important landmark and one of the most beautiful mosques in the world. On reflection of the Mosque’s religious importance to Abu Dhabi, no expense has been spared in its construction. The Mosque features 82 domes all decorated with white marble, with 1000 marble columns, each inlaid with semi-precious stones. The prayer halls are bedecked with Italian white marble inlaid with floral designs, and the Mosque’s interior walls have decorative gold-glass mosaics. It features the world’s largest chandelier; 15 metres high and 10 metres in diameter. The prayer hall also holds the world’s largest hand-knotted carpet. The carpet was crafted in Iran by 1200 artisans who were then flown to Abu Dhabi to stitch the carpet pieces together in location. The Mosque’s 17000m2 courtyard is decorated with white marble from Greece and the building is surrounded by tiled pools that reflect and embellish the Mosque’s spectacular image. The following day was a relaxing day at sea, allowing us to enjoy the facilities of the ship before arriving in Muscat, Oman for another bus tour to see the sights such as the Royal Opera House and the famous Mutrah Souk, an absorbing labyrinth of narrow, perfume laden alleyways packed with colourful shops. The next day, we were in the Emirate of Sharjah arriving at the beautiful bay and container port of Khor Fakkan. Then it was off to return to Oman, to Khasab, at the tip of the Musandam Peninsula, sometimes dubbed the "Norway of Arabia" because of its extensive fjord-like craggy inlets and desolate mountainscapes where our dhow cruise permitted us to spot dolphins chasing our boat before our return that night to Dubai. Our last day was spent hopping on and off the open top bus yet again to see as much of Dubai as we could. The huge shopping malls containing the Dubai Aquarium and Ski Dubai, Atlantis the Palm, the Burj al Arab, the Dubai Marina, culminating with our sunset trip up the Burj Khalifa watching the Dubai Fountains dancing below us. Although we were slightly disappointed that the extremely unusual heavy rain and flash floods that occurred the week previously prevented us getting out on our wadi/desert exploration trip, we enjoyed an amazing week. Where there once was just desert, today we find the tallest buildings in the world, with the boldest of architecture and some of the most luxurious hotels in the world that coexist with the historic palaces and remnants of the long and rich Arabic history. A cruise is an easy and cost effective way to visit this area and to escape our winter temperatures for some warm, but not too hot, weather. Travelling to each destination overnight and without the need to pack and unpack! We travelled in a balcony cabin on MSC Musica as the dates fitted but there are other cruise lines offering similar itineraries. Please do not hesitate to get in touch if I can help you with this or any other cruise itinerary.

Long Weekend in Malta

22 July 2015

A short spring break was definitely needed! But where to? My friend and I finally decided on Malta. A three hour flight from Gatwick with flight times that would maximise our short time away. There is an abundance of history to become acquainted with (in fact about 7,000 years of it!) should the sun decide not to shine on us at the beginning of April. Malta is a Southern European island country comprising of a few islands in the Mediterranean Sea around 80 km south of Italy. It covers just over 316 square km, with a population of around 450,000, making it one of the world's smallest and most densely populated countries. The capital, Valletta, is the smallest national capital in the European Union at just 0.8 square km. Valletta has also been recently named as European Capital of Culture for 2018. Malta has two official languages, Maltese and English and driving is on the left, making it very easy to hire a car and explore. Our pre-arranged taxi was at arrivals to meet us and within an hour of landing on Maltese soil, we were checking in to our sea view room at the Preluna Hotel and Spa in Sliema, our home for the next few nights. We were soon out walking, enjoying lunch by the beach and then afternoon tea on the terrace of the Fortina Hotel with the stunning backdrop of the Valletta skyline before returning to our hotel for dinner and then an early night to prepare for our exploration of the island the next day. We took an open top bus tour of Malta. You are provided with a set of earphones to tune in to the sightseeing commentary in your preferred language and the hop on/hop off service allows you to explore Malta at your own pace. As always, on arriving in a previously unknown destination, this type of tour is a really good introduction to a country. There are many stops such as Tarxien Temples, Mosta, Mdina and the Blue Grotto as well as the three UNESCO World Heritage sites to be found in Malta, the City of Valletta, the Megalithic Temples and the Hal Saflieni Hypogeum. We stopped for lunch at the traditional fishing village of Marsaxlokk, one of the prettiest in Malta with its harbour full of the very colourful, traditional fishing boats. The following day, to explore Valletta in greater detail, we decided to try the local buses. A short, interesting ride around the coast and we were at the entrance to Valletta. A fortress city, a city ‘built by gentlemen for gentlemen’, Valletta is named after its founder, the respected Grand Master of the Order of St. John, Jean Parisot de la Valette. St John’s Co-Cathedral is a must to visit and there are also many museums and visitor attractions and of course, the narrow side streets are full of statues, fountains and coats of arms, high up on parapets, with quaint shops and cafes whilst the main streets and a new shopping complex are home to many international brands. The Upper Barrakka Gardens are also well worth a visit, built on the highest point of Valletta, they date back to 1661 when they were private gardens of the Knights of Malta. Not only do the gardens offer fantastic view of the Grand Harbourt but also of the three cities of Senglea, Vittoriosa and Kalkara. It is here that every day at noon, members of the Malta Heritage Society, dressed in British Artillery uniforms, fire a salute. After dinner at our hotel, we returned to see Valletta by night on our bargain bus ticket. 1.5 Euro buys a day’s bus travel, however if staying for a week, it is even better at 6.5 Euros!! A visit to the Maltese Islands would not be complete without a visit to one of the other islands. Again, we made use of the local buses which took us to the ferry port at Cirkewwa and then a 20 minute ferry crossing for 4.65 Euros and we had arrived at Mgarr, on Gozo. It is also easy to take your hire car across on the ferry for around 15 Euros. Gozo is around a third of the size of Malta with a more rural and laid back feel. Victoria, also known as Rabat, the capital, is worth a visit to see the citadel and cathedral. Lunch was found in the beautiful bay of Xlendi. Unfortunately, our few days on the island of Malta were soon over. However, with it's very agreeable year round climate it is a good place to visit at any time for outdoor activities such as walking and golf in addition to the history and beaches. The calmness and clarity of the sea together with an abundance of reefs, caves and wrecks also provides some of the most interesting diving experiences in the Mediterranean. If I can assist you with planning your relaxing break to Malta, please get in touch!

Rule Britannia!

01 May 2015

At the beginning of March 2015, I was delighted to have been able to join the inaugural launch celebrations of P&O’s brand new ship, Britannia, in Southampton. MV Britannia is the largest cruise ship built for P&O exclusively for Britain and she is by far the largest ship in their fleet at 141,000 tons. Emblazoned on her bow is the longest Union Flag in the world at 94 metres. She can carry 3,647 passengers in a total of 1,837 cabins with 27 single cabins (inside and balcony) together with 64 suites and, for the first time on a P&O cruise ship, all outside cabins have balconies. Britannia was designed to encompass the very latest in design, entertainment and dining whilst also be a celebration of the past. Her relaxing colour scheme of nautical blues, creams and greys with touches of gold and silver gives rise to the feel of a luxurious boutique hotel and is all about understated luxury. Apart, perhaps, from the atrium with its absolutely stunning starburst sculpture. Britannia is big on art and features more than 6,000 pieces, in the restaurants, the corridors and also the cabins, all originals by British artists. Dining is a very important feature on board Britannia. There is a choice of 13 restaurants and cafes with menus designed by the likes of Marco Pierre White and Atul Kochhar together with 13 bars. Dining can be ‘freedom’ or ‘fixed’. P&O have also enlisted the help of TV Chef James Martin and have created the first cookery school onboard a British ship, the Cookery Club, with well known chefs such as Mary Berry and Antonio Carluccio leading the classes. On board Britannia you will find four pools, including one for adults and one for the teenagers, a state of the art gym, together with classes and the stunning Oasis Spa and Retreat in addition to all the entertainment venues. The Reef is the place to be for kids! Children from 2-17 are well catered for in The Reef with four age specific clubs to entertain them throughout the day and evening with the added benefit of the Night Nursery for those from 6 months to 4 years from 6pm to 2am. During the summer season Britannia will sail to the Mediterranean, Norwegian fjords, the Baltic and the Canary and Atlantic Islands. In the winter she will sail in the Caribbean. I hope the above has provided a brief introduction to Britannia, but please do not hesitate to contact me if you are interested in travelling on her or any other cruise ship in the future.

Ski The Alps

29 April 2015

My trip to Les Deux Alpes in February began with the luxury of a mid morning BA flight from Gatwick to Grenoble. Well worth the small supplement, in my opinion, for a much less stressful start to a ski holiday than the usual crack of dawn flight requiring attendance at the airport at around 4am on a cold winter’s morning! Within a couple of hours of landing in France we arrived at our home for the week, the Chalet Hotel Berangere. Still time to collect our skis from the in house supplier and to get out on the slopes in front of the hotel for a chance to ‘find our ski legs’ before the skiing started in earnest the following morning. Then back to the hotel for a fabulous afternoon tea of homemade soup and assorted homemade cakes and biscuits. Just what was needed! Les Deux Alpes is one of France’s oldest and most prestigious ski resorts with excellent skiing courtesy of the resort’s high altitude and glacier, the largest in Europe. The resort has over 200 kms of pistes to suit all levels of skier and snowboarder together with plenty of après ski, whether it be on the mountain or in the many cafes and bars in the village below. The hotel has an amazing location, facing south, alongside the piste, with a large sun terrace offering superb views of both mountains and village. It offers ski in/ski out with a variety of room types catering for singles, couples and also offers family suites, the majority of which have balconies directly overlooking the piste. The lounge with its welcoming log fire and views of the piste and dining room with view of the village are to be found on the ground floor. In the morning, there is a wide choice of continental and English breakfast items and then a three course dinner with complimentary wine six nights a week, permitting an opportunity to sample the local restaurants too. On the lower ground floor there is a sauna, steam room and heated indoor pool together with the Viva Spa. All most welcome at the end of hard day’s skiing! There is also complimentary WiFi. Children are well catered for at the Berangere with their own clubs offering plenty of activities for the youngest guests under the supervision of qualified staff who will also take those four and older to and from ski school. Children’s early tea is also offered seven days a week. Sadly, the week seemed to whizz by and our week was soon over! The slightly later than usual flight home ensured that the last night could be enjoyed to the full with without the worry of a very early start to return to the airport! This type of chalet hotel break can also be enjoyed in various other resorts in France, Austria and Italy. Please do not hesitate to get in touch and I can advise on the best resort for your next ski holiday. Roll on next winter!!!

Messing about in Messini!!!

03 November 2014

As a self-confessed activity junkie, I was very much looking forward to my visit to Messini Beachclub at Analipsi, near Kalamata in the Peloponnese, to experience all the activities on offer! An early morning flight followed by a short, twenty minute transfer through countryside abounding with vineyards and olive groves brought us to our destination in time for lunch. Messini Beachclub is to be found in a fairly secluded position on a wide bay with a long, sandy beach, against the stunning backdrop of the Taygetus Mountains. The recently opened, low rise hotel is ultra modern style, an abundance of concrete with splashes of bright colours offering minimalist furnishings reflecting its Swedish design. Rooms can be in the main hotel or villas in the grounds. The hotel is exclusively for Neilson guests and offers a plethora of activities with all necessary instruction from beginner, right through to intermediate and advanced classes. To obtain the most from your time at the beachclub, attendance at the introductory welcome meeting is a must! The beach is a perfect spot for all types of water sports. The early morning calm is great for water skiing and wakeboarding, with the wind generally building towards the afternoon to keep the sailors and windsurfers happy! Kayaking and stand up paddle boarding are also available as is scuba diving, the latter as an extra. Excellent instruction in all is included, if required, with the possibility to obtain RYA certification in dinghy sailing and windsurfing. Alternatively, it is possible to just take out the kit you would like with the added bonus that you return it to the beach for someone else to de-rig! In addition to the watersports facilities, there are five tennis courts (again with a full range of instruction) and a choice of road and mountain bikes. Organised rides are available, ranging from short, sociable trips for a drink to longer, more technical rides. Bikes are also available for free riding to explore and visit neighbouring villages. There is also a comprehensive fitness programme ranging from yoga and pilates to Zumba and boxercise together with beach volleyball. I can also thoroughly recommend the stretch and relax at the end of the day!! Buffet style breakfasts and lunches are included together with four dinners. Perfect! This provides the opportunity to sample the local cuisine in the excellent value tavernas within walking distance, although meals can be obtained in resort on these evenings. There are also ‘social tables’ at mealtimes which provide another great opportunity for making friends, especially if you are travelling solo. Messini Beachclub is an amazing place for families with children. There are specialist kids clubs from ages 4 months to 17 years. Activities, for all ages, include sailing, windsurfing, tennis, kayaking, ski boat rides and even paint the nanny (or manny)!! Children can dip in and out of club but once experienced, stay, as they hate the thought of missing anything! Clubs generally run between 09.30 and 05.30 but two days a week they commence just after lunch and continue as ‘sleep club’ until 11pm to allow parents the chance to explore the local area on an non inclusive night. If you can stay awake after a full day’s activities, there is low key entertainment such as a quiz night, staff show or an evening with the resident singing guitarist. There is also a fully equipped spa offering a wide range of treatments together with a resident sports physio and, if all the above is not enough, there is a small gym! However, it is perfectly acceptable to laze around the pool or the beach and get to grips with that book you have always been meaning to read! No pressure to do anything apart from enjoy! You can also spend a very entertaining afternoon on the beach as people try to get to grips with dinghy’s, windsurfers and SUPs!! There is something for everyone at a beachclub. Couples of all ages, families with children and solo travellers. However, all the above would not be possible without the amazing staff who cannot do enough to help and to make your stay truly memorable! There are beachclubs throughout Greece and Turkey, all offering the same style of facilities but all slightly different with some being more suited to certain sports than others. I have experienced many of these so please do not hesitate to get in touch so that I can assist you in your choice and help you to have a fantastic beachclub experience.

A Taste of Tuscany

22 November 2012

I recently experienced a mini version of Travelsphere’s ‘Treasures of Tuscany’ Tour. Set against the wonderful Tuscan scenery, our very hospitable base for four nights was the Hotel Villa Ricci in Chianciano Terme. A big plus was the relaxing thermal pool for unwinding after a hard day’s sightseeing! Our first expedition was to the ancient, picturesque village of Bagno Vignoni. The heart of the village is the Square of Sources, a 16th century rectangular tank which contains the original source of the village’s thermal springs, in use since Roman times. You can even paddle and test the waters! We continued to Pienza where, in addition to the amazing architecture, there are stunning views from its hilltop position over the Val d’Orcia. Pienza is also reputed to be home of the world’s best sheep cheese, pecorino, which can be sampled in the local shops. We continued on through a patchwork of vineyards, orchards and fields dotted with villas, castles and small villages to Montepulciano. This 16th century fortified hill town is crammed with palaces and churches. It is also a major producer of food and drink and we were able to sample a little, courtesy of La Croce Di Febo wine estate, including the famous Vino Nobile di Montepulciano. We learned about the vineyard’s production of wines and olive oils and its progression from farm to agro tourism. A brief stop was then made at a small olive pressing factory to see how local people can bring their own produce to be processed. The following day an early start permitted us to visit the Piazzale Michelangelo to enjoy a magnificent aerial view of Florence prior to meeting our local guide for a comprehensive walking tour of major attractions such as the Basilica of Santa Croce and the Ponte Vecchio. Florence is also home to such masters as Michelangelo, Leonard da Vinci and Dante. Our excellent guide’s final piece of information was to suggest a visit to a ‘gelateria’ for some local ice cream, definitely to be recommended! Our third day was spent in Siena, famous for its cuisine, art, museums, medieval cityscape and the famous horse race, the Palio which takes place in July and August each year. We continued on to San Gimignano, a walled medieval hill town known as the ‘Town of Fine Towers’ due to the vast numbers built by feuding families as status symbols in medieval times. The town also claims to host Italy’s “Best Gelataria”! Our final evening was spent at Palazzo Bandino near Chinciano. This working farm has been owned by the same family for generations and dates back to the 16th century. It produces excellent wines and olive oils which we were able to taste during our final Tuscan feast! The farm also has rooms in the main house which are available to book as well as garden cottages. It offers wine tastings and cookery classes in addition to relaxation in the swimming pool and spa. Our final day saw us heading to Rome to enjoy a whistle stop tour of the most important sites, such as the Vatican, the Colosseum and the Trevi Fountain, a brief taster of what the city has to offer. The trip was a mere taste of what Tuscany has to offer and I would certainly recommend a longer stay. A guided tour is an excellent way of maximising your experience!

Kwa Zulu Natal, South Africa Part 2.

19 July 2011

Our arrival at Thanda Private Game Reserve was well timed to coincide with afternoon tea before setting off for our afternoon game drive in an open topped jeep. Within minutes we stumbled across three lions and were able to watch as they drank from a waterhole. After various animal sightings, including two cheetahs, we stopped for ‘sundowners’ in the bush and admired the vast, clear African sky at night. A 5.30 start the next morning enabled us to watch the sun rise over the bush and see zebra, giraffe, African wild dogs, nyala, impala, warthogs and elephant, all metres from our jeep. Thanda, meaning ‘love’ in Zulu, is South Africa’s top award winning safari destination. Thanda offers nine private circular villas all with their own private deck with infinity pool, thatched sala for game viewing and private outdoor dining boma. There is also a luxury tented camp and a Royal Private Villa for exclusive use with its swimming pool and waterhole. Departure for the iSimangaliso Wetlands (formerly Greater St Lucia) and our boat trip came too soon. South Africa’s first natural heritage site and largest natural park extending from Cape St Lucia in the south to Kozi Bay in the north. The largest mammal to be found here in the seas is the humpback whale and the largest on land is the African elephant. It is home to the largest population of hippos and to more than 1,000 crocodiles. Over 500 species of birds inhabit or pass through the area. A breeding ground for both the loggerhead and leatherback turtles as well as a home to many other species of animal. St Lucia is a relaxed, seaside town and our one night’s stay here at Amazulu Lodge was certainly not long enough to take in all the area has to offer. Another early start ensured we arrived in Durban (three hour drive south) in good time for our boat trip in search of the South African sardine run. This occurs usually occurs May/July when billions of sardines spawn in the south and make their way northwards. Shoals can be up to 7km long, 1.5km wide and 30m deep and are visible from the surface and spotter planes. This draws many predators such as sharks, dolphins, seals, whales and numerous sea birds in a frenzy of feeding. Unfortunately, we were a little too early as the main shoal was still slightly south of Durban. We were not too disappointed as many dolphins joined us on our journey, jumping and frolicking around our boat. After an exciting morning at sea it was off to Florida Road to lunch on the local delicacy, ‘Bunny Chow’, Durban's version of fast food and on to explore Victoria Street and the Muthi Markets. The latter’s stalls are crammed with organic ingredients which range from crocodile teeth to snake skins to bird claws and a variety of plants and mysterious powders used by the Sangomas (herbal medicine practitioners) to prescribe appropriate cures for their patients! Then it was off to The Oyster Box Hotel on the beach at Umhlanga Rocks about 20 minutes north of Durban for our last night. This iconic landmark has recently been totally refurbished to offer guests a vibrantly contemporary experience and, like its famous lighthouse, once again acts as a beacon of exceptional hospitality, luxurious accommodation and personal service unmatched in all Africa. Following our farewell breakfast, including oysters and champagne, we headed back to Durban to see the Southern Sun's Elangeni Hotel, brilliantly situated on Durban's Golden Mile, 200 metres from the beach and the warm inviting Indian Ocean. The hotel is also the base for Bike & Saddle who offer eco-friendly cycle tours, which can be a short tour of the beach front and city, longer trips or providing a bike for your own exploration. The Beverly Hills Hotel, also on the beach at Umhlanga Rocks in sight of the protective lighthouse, was the last stop on our very much whistle stop tour. Fine dining and exquisite sea facing rooms make this a great place to stay. A superb lunch was had by all with the chef providing a special trio of chocolate desserts to send us on our way to the airport 12 kms away for our short flight to Johannesburg. We finally boarded our South African night flight for the eleven and a half hour journey home overwhelmed by the vastness, the sights and sounds and experiences of Kwa Zulu Natal. I hope I can return soon! Ngiyabonga!

Kwa Zulu Natal, South Africa Part 1

19 July 2011

Sanibona! I was privileged recently to have been one of a small group of six taken on a tour of Kwa Zulu Natal courtesy of the Tourism Authority. My first time to South Africa, it vastly exceeded all expectations!!! One of nine provinces in South Africa, KZN, often known as the ‘Zulu Kingdom’ has everything in one area that South Africa has in the country! It has great all year round weather, breathtaking landscapes, is rich in history and diverse in culture. It is a sportsman’s paradise with some of South Africa’s top golf courses. KZN is alive with activity!! I flew overnight with South African Airways to Durban, via Johannesburg. We were met by our guide and new friend, Bongani. We then headed north-west past Pietermaritzburg towards the Midlands. A rich, rolling landscape has drawn many creative inhabitants, which has given rise to thriving cottage industries and the ‘Midlands Meander’, a series of easily self-drive arts and craft routes. Accommodation ranges from bed and breakfasts to boutique hotels to enable visits to the cheese factories, leatherworks, mini brewery, potteries and many other craft shops. Our first stop was at Fordoun, originally a dairy farm but now a boutique hotel with an award winning restaurant and spa. A welcome massage followed by a ‘float’ in the saline floatation tank was very welcome, as was the delicious lunch! An easy twenty minute drive brought us to Granny Mouse Country House and Spa. The cup of hot chocolate was welcome on arrival, and the log fire in our room was much needed - despite the sunshine in the daytime, it was winter after all! A fantastic dinner was had by all in the fine dining Eaves Restaurant. Granny Mouse is fabulous, a very individual thatched property with spa and award winning wine cellar and extensive views of the countryside. It also has its own thatched wedding chapel! It’s a good base to relax or from which to explore the local arts and crafts such as Tsonga Leather or perhaps Culamoya Chimes for that extra special souvenir wind chime. A couple of hours drive through farms and Zulu villages brought us to our next stop, Cathedral Peak Hotel, set high in the Drakensberg Mountains, which is a World Heritage Site. It is a centre for many outdoor activities, such as hiking, walking, mountain biking, golf, fishing, bird watching and many indoor activities, such as the spa. Although winter, the daytime temperature allowed us to take an open air lunch before setting off for short trek to appreciate the scenery followed by dinner and overnight in rooms with amazing views. The following day brought a three hour drive eastwards to the historic battlefield areas of both the Anglo Zulu and the Anglo Boer Wars. Our lunchtime stop was Fugitives Drift Guest House and Lodge, named after Lieutenants Melvill and Coghill who lost their lives attempting to save their Regiment’s Colours and whose graves are on the property. Onwards to the site of the Battle of Rorke’s Drift with its memorials where the battle story was brought to life for us by historian Rob Gerrard, FRGS. That night was spent at Isandlwana Lodge, superbly carved into the iNyoni rock - the rock upon which the Zulu King stood to survey the battle scene. The views from the lodge over the plains to Isandlwana Rock are unparalleled. We continued northwards towards the border with Swaziland and then headed back south to Mkuze where we lunched at Ghost Mountain Inn. This very comfortable ‘country inn’ is perfectly placed to enjoy the array of wildlife and the coastal reserves and also to relax in the spa and enjoy the glorious gardens. Our journey continued...

Incredible India!!!!!

18 July 2011

Having travelled to a great deal of the East, I was very excited to have been invited by Mahindra Homestays to visit Incredible India. India is a vast melting pot of cultures, colours and customs with amazing sights, sounds and smells. Homestays provide a unique, authentic slice of India. A chance to gain insight into the destination from the local perspective. An opportunity to experience life in a wide range of homes from mountain cottages to plantation homes and waterside retreats. A chance for adventures not normally found on the tourist trail! I travelled on a nine hour flight to Mumbai with excellent service from Jet Airways and then a connection down to Goa. It was a very exciting time to be in India, arriving in the middle of Diwali, the largest festival in the Indian calendar. We were taken to a very popular local restaurant to celebrate followed by traditional delicacies and the traditional fireworks at Arco Iris homestay. A great ending to a very long day as we then settled in to our first night of homestay experience at Stain Glass Cottage in Margao, the cultural centre of Goa. The following day saw a trip to Northern Goa and visits to several homestays, 30 Assagao, the stunning Capella and the amazing Olaulim Backyards. A visit to Old Goa and an evening riverboat trip with the local people finished our day. The next day brought a flight to Madurai via Chennai and then an onwards journey by road to eventually reach our destination, Munnar, in the Kanan Devan Hills. The highlight of our journey was the crowd that gathered in a small village to see the five English ladies stopping for a 'comfort break' with the locals! Two nights were then spent in the mountain cottages of Ambady Estate surrounded by 70 acres of cardamom plantation interspersed with pepper, coffee and tropical fruit trees. After an early start on our first morning we reached the Kolukkumalai Tea Estate, the highest tea plantation in the world. A delicious lunch at a Club Mahindra then a short time spent bargaining for amazing spices in the shops in Munnar and we were heading back for a delectable dinner at Ambady followed by a private performance of the local Kathakali style of dance. We continued our tour via Thekaddy for an elephant ride then a fine lunch at an elegant plantation house, Pepper County, followed by a tour of the plantation before continuing on to stay at the traditional Heritage Plantation. The following morning saw a very early departure in jeeps for the Gavi Wildlife Reserve. A hearty breakfast at the reserve followed a couple of hours of searching for the elusive inhabitants and then a real jungle trek which was one of the highlights of the trip for me! The following day saw us at Kottyam where we lunched at Meenachil Enclave, an exclusive farm with beautifully landscaped gardens en route to Alleppy for a lakeside dinner followed at Taamara with another private local dance performance and where members of our party spent the night in two over water cottages. The remainder of us were accommodated at Vembanad House, a stunning Kerala-style house surrounded by water on three sides. Sadly our last day had arrived but this started with a relaxing ayurvedic massage followed by an even more relaxing lunchtime cruise on the Kerala Backwaters in a typical kettuvallam houseboat. On our return to shore a couple of us wandered into the local village, chatting to locals and exploring the surroundings. As darkness fell we took a trip on the lake in the homestay's dugout canoe to view the local fishermen at work catching lobsters! An early bed before an early start for home but our last day closed after dining on an Indian feast of local lobster and prawns! A wonderful way to finish a truly amazing visit to Incredible India!!! Thank you for reading my journal and please do not hesitate to contact me for any further information.

My customer stories

Sent by Laura & Tim Hoddinott

Nothing is too much trouble for Jan, she is a friendly and efficient Travel Councillor. Giving advice and personal experience were she can and in turn making us feel confident in booking holidays and mini breaks which we will enjoy.

Sent by Harvey Morris

Fantastic service!

Sent by Steve May

Jan always offers the very best service. Must have booked over 20 trips with her now and everyone has excelled!

Sent by Kate Burrell

Great help planning the perfect safari for us. Thank you.

Sent by Steve Aldred

Jan Ledger is the best for all your travel needs. Expert help / very helpful.

Sent by Dick & Lynne Melly

Jan provides an exceptional service.

Sent by David Ward

Jan is always able to help find us the best deal for our holidays. We will continue to consult with Jan on all our travel requirements.

Sent by Wendy Horton

Jan Ledger of Travel Counsellors is very friendly and efficient and in particular is very prompt to reply to any queries I may have . Jan always goes out of her way to ensure we have exactly the holiday we were after . We have used Jan to arrange our holidays on many occasions .

Sent by Laura & Tim Hoddinott

Very friendly and personable lady and nothing is too much trouble together with her in depth knowledge, would not hesitate to recommend her!

Sent by Cliff & June Bean

Jan was brilliant at sorting out our flight plans, extremely helpful. She was able to get the exact dates and flight times so that our travel plans all came together. I will definitely recommend her to anyone looking to book a holiday.

Sent by Roger Kolien

Jan has handled our travel plans for many years now and we have always found her service to be really excellent. We think of her more as a friend than anything else.

Sent by Joanna Boulton

We had the best time ever!!!! Isn't Mauritius a beautiful Island, snorkeling, swimming with Turtles, 7 coloured sands and the list goes on. Hotel was wonderful, staff amazing!! Yet again Jan you've cracked it for us!! Thankyou so much, The only negative was that it went far too quickly, ??

Sent by Joanna Boulton

We've already recommended Jan to friends as we've always had extremely good service and nothing is too much trouble for her to answer any questions we had. Every time we go on holiday we know everything will be sorted from start to finish and have always had amazing holidays totally tailored to our needs and requests. We'll done Jan, 10/10 from us.

Sent by Cathryn Seager

We have never been disappointed with Jan Ledger’s input. She always goes the extra mile. Excellent!

Sent by R Melly

An excellent service under trying conditions.

Sent by Brian Nichols

We’ve used Jan on numerous occasions and she always comes up with a great holiday.

Sent by Chris & Dawn Rainey

Jan is always extremely helpful and has always found exactly what we have wanted for our holidays. We would definitely recommend her to anyone as nothing is ever too much trouble.

Sent by Lynne Melly

Jan has always provided a professional, friendly and prompt service. Jan’s knowledge and expertise have enabled us to embark on many holidays with peace of mind, thus leaving us free to enjoy the experiences to the full.

Sent by David Brown

I cannot speak highly enough of the excellent, totally reliable support Jan Ledger has given us. Very thorough and highly knowledgeable.

Sent by David Brown

10/10 - without hesitation. She's right on top of her job and therefore advises with considerable authority. Her friendliness, attentiveness and reliability all mean I'd recommend her unhesitatingly to anyone. This present holiday plan is our third experience of this professional lady.

Sent by Angela Stone

I have always found Jan of Travel Counsellors very helpful and would have no hesitation in recommending her to family and friends.

Sent by Tim Hoddinott

Somebody who listens to what we want and comes up with the perfect solution for our request!!

Sent by Steve May

I have used Jan several times now for bookings and she always finds us the perfect holidays!

Sent by John Fitzpatrick

Great service and communication when booking. Good understanding of what type of holiday we were looking for. Thanks Jan for all your help.

Sent by Roger Kolien

Jan has organised our holidays for many years and we now consider her to be a good friend as well as our Travel Consultant.

Sent by Alec Kyrle-Pope

Extremely helpful with a tremendous wealth of practical insight, knowledge and expertise.

Sent by Jo Boulton

Service is above and beyond from Jan, nothing is too much trouble and she makes sure you are matched perfectly to your dream holiday. I have recommended her to my friends after using Jan's expert guidance numerous times. Well done Jan, you're a star!

Sent by Alice Melly

I just wanted to say that you absolutely hit the nail on the head with this holiday. The hotel was fantastic and definitely worth paying for the premium serenity area. It was so peaceful and everything easy to walk to as well. We both had an absolutely wonderful time so thank you!

Sent by Jo Boulton

What can we say, it was fantastic! Perfect location, great hotel with everything we had asked for. Did a couple of excursions including Montenegro which had the most spectacular scenery! Thank you, again, Jan, for coming up trumps with that little gem!

Sent by Charlotte Tasquier

Super helpful and friendly service, I highly recommend. Jan found the most perfect location for our honeymoon with the best perks, even at such short notice. She did all the research when I didn’t have time too and answered the many questions and ever changing requests!

Sent by Wendy Kyrle-Pope

Would be 100 if that was allowed!! (Regarding her rating of the service provided - maximum 10!)

Sent by Christopher Melly

Helpful and prompt service. Kept me informed throughout the process.

Sent by Carrie Phillips

Great personalised service. Knowledgeable, friendly and patient with regards to our response times (!) and questions. Would definitely recommend. Will definitely use Jan again.

Sent by Steve May

As always, Jan has been amazing!

Sent by Simon & Jo Boulton

Having now used Jan for 4 trips, we can only say how amazing Jan is sorting our holidays, ranging from Thailand for our 30th wedding Anniversary, to a family trip to New York. Nothing is ever any problem and we would definitely recommend Jan without reservation. Thankyou Jan.

Sent by Gaynor Waters

I wouldn't use anyone else. Brilliant service!

Sent by Wendy Horton

Jan, as ever, has provided a very efficient friendly and informative service. Superb customer service!

Sent by Angela Stone

I have used Jan Ledger of Travel-Counsellors for a few years and she is always very helpful. I have previously recommended Travel Counsellors to friends and family in the past and I would have no hesitation in recommending Jan to others in the future.

Sent by Iain Driscoll

We had a fantastic trip and we are still amazed at the price we paid given the quality of the hotels and flights. We will not only be recommending the trip to others, but will be sending them your way.

Sent by R Battey

We have always found Jan to be extremely supportive of our travel plans, from the initial discussion of possibilities, the refining of the detailed itinerary to the careful administration and paperwork of actual departure. After the event, it is a very nice touch to have a review of the whole holiday to see if matters could be further improved. Usually, it is difficult to think of details that need improvement, so smoothly had the whole process gone. Mr & Mrs Battey

Sent by Jo Boulton

Truly paradise! The hotel, staff, location, pools were all wonderful! The room was first class, next to the pool! Nothing was too much trouble and staff always asking every day if we needed anything. A first class personal service! Well done Jan! You've done it again! Thank you for making our 30th wedding anniversary something we will never forget!

Sent by Quinton Newcomb

Thank you very much indeed. You’ve made it all so easy and I have really appreciated your help

Sent by Sarah Hares

Jan is very helpful and returns my calls and emails when she says she's going to. I will be recommending Jan to all friends and family.

Sent by Rose Evans

Jan has provided a service that I believe goes above and beyond. Jan looks at even the smallest details and advises accordingly. I totally trust her advice and judgement.

Sent by Sara Bennett

Jan is the consummate professional travel advisor. I would have no hesitation in recommending her to family and friends.

Sent by Mark Gilbert

By far the best customer support I have experienced in any field, anywhere - for years! Well done. You will be recommended and used by me whenever I need to look for a holiday etc. Huge thank you!

Sent by Nick Tasquier

Jan took time to understand our requirements, advise and assist in fulfilling them for us.

Sent by Angela Stone

Jan is friendly and helpful and I have recommended her to family and friends who have used her. Will definitely continue to recommend Jan to friends and family.

Sent by Ian Roberts

Jan was most helpful in arranging my dream holiday and ensured that the booking process was made easy. I trusted her judgement in ensuring I have made the right choice for my family and feel confident our holiday will more than meet our expectations. Have no hesitation in recommending her services to my family and friends.

Sent by Thomas Hurst

Jan always offers great help and advice, delivered with the perfectly balanced friendly but professional and quick service - and at a good price too!

Sent by Chris Rainey

We would both like to thank you once again Jan for all you do for us, we will give you a call when we get back and are ready to arrange our next trip.

Sent by Lynne Melly

Jan is always professional, always prompt and has helped us enjoy many great holiday experiences.

Sent by Ian Brown

I was very pleased with the professional service provided by Jan Ledger especially as the holiday was not straight forward to organise as it involved family getting together from three continents.

Sent by Vivien Piper

Thankyou for tickets which have arrived safely and for the info about the car. Thank you for organising it all so beautifully for me once again.

Sent by Alison

I already do recommend Travel Counsellors and specifically Jan Ledger to anyone whenever opportunity arises. Sadly, none have taken her contact details, as yet, but I see that as their loss. I cannot fault the service I have received over the years and would not consider booking an overseas holiday through anyone else.

Sent by Jo Boulton

Jan is an absolute godsend when we are going away. First with Hawaii for our 25th Anniversary and now with Thailand for our 30th Anniversary and also New York for our daughter's 30th Birthday. She knows everything there is to know about all aspects of planning a trip, and I would definitely recommend her. Well done Jan!!!!!!!

Sent by Shibani Kaushik

Jan was so patient and helpful with all our requirements and questions. This was despite us being in a hurry to book at the very last minute!

Sent by Alice Melly

I just wanted to thank you for organising such a wonderful trip for us. Everything went extremely smoothly, even the flights!

Sent by Carole Horstead

A big thank you for making our travel easy and uncomplicated. Rose and I had a fab holiday and enjoyed every minute. We managed to embrace the craziness of Vietnam and its people and have many happy memories of a wonderful holiday.

Sent by Wayne Bullock

Brilliant service!

Sent by Roger Kolien

I have always enjoyed my dealings with Jan and now think of her more as a friend than a business contact.

Sent by Angela Stone

What can I say about our holiday to Lake Garda? The answer is that it was brilliant! Thank you Jan for your recommendation - spot on!

Sent by Vivien Piper

Whenever I ask for help and advice from Jan it is forthcoming almost immediately. She pays great attention to detail and I have so much confidence in her.

Sent by Brian & Angela Stone

Always very helpful and will definitely recommend Travel Counsellors in the future.

Sent by Gaynor Waters

Best service I've ever experienced!

Sent by John & Nicky Gill

Jan always goes that bit further to find the right holiday.

Sent by Peter Buckley

I was very well looked after and Jan Ledger went to great lengths to get exactly what I wanted.

Sent by Ian Brannam

Excellent friendly service for a number of years

Sent by Rose Evans

Jan certainly knows what she's talking about and I would not have got such a good deal without her help.

Sent by Tina Vinson

Excellent service, prompt and effective communications. Many thanks.

Sent by Vicky Hurst

Always extremely helpful and efficient with enquiries no matter how small they are. Excellent service.

Sent by Simon Gosling

Jan always goes above and beyond in order that we get the right holiday, she never lets us down.

Sent by Sara Bennett

Jan is an excellent Travel Counsellor and our group values her expertise hugely.

Sent by Wendy Horton

I have already recommended Jan to a number of my friends! She is very friendly, efficient and very knowledgeable. A pleasure to deal with.

Sent by Graham Trayling

Jan is amazing. Always a great, efficient and friendly service .

Sent by Chris & Dawn Rainey

We have always found Jan to be very helpful, nothing is ever too much trouble and she has always given us good advice.

Sent by Serif Cafer

Jan is very helpful and goes above and beyond to make your holiday come true.

Sent by Cathryn Seager

Professional service as always! Thank you, Jan.

Sent by Gaynor Waters

Excelllent service always!

Sent by Sara Bennett

Jan is an excellent Travel Counsellor. It's not easy trying to organise our sailing club group and she does it with such ease and professionalism.

Sent by Andrew Styles

Excellent service from Jan, very smooth operation, a good feeling of confidence that the travel arrangements have been well managed "SUPERB"!

Sent by Vivien Piper

I always use...and always will use Travel counsellors...in my case Jan Ledger...to organise my trips down under. FIRST CLASS!!!

Sent by Maria Olazar Bilbao

A big, big, big thank you for helping me out, you always have done it. No, I won't keep you a secret, you are really wonderful. Thanks from the bottom of my heart.

Sent by Brian Nichols

Thank you so much, Jan it was absolutely brilliant! We had the time of our lives and will without doubt be booking through you again!

Sent by Simon Gosling

Jan was great, answered all my questions and sorted everything out. I wish I'd known about her services years ago. We cannot wait to go on holiday!

Sent by Angela and Brian Stone

Just been on a long weekend to Paris all arranged by Jan. The travel arrangements were exactly as we asked for and went smoothly, the hotel was on Jan's recommendation and was perfect. We have used Jan to organise many holidays and have no hesitation in recommending her services.

Sent by Janice French

All I can say is WOW!! Everything was perfect, the journey, pick up and as for the hotel, WOW. We fitted in a lot and were delighted to find that The Louvre was a short stroll from the Hotel. We even visited the Eiffel tower on Sat night to see it sparkle. The hotel and staff were perfection and I have done a review for trip advisor. Well done you for showing it to us. We are all agreed that we will return at some point.

Sent by Paul Jeanes

Very helpful and far better than just using a search engine.

Sent by Rebecca Jones

I thought it was impossible to book a last minute holiday on a budget and depart in under a week but Jan made it all possible. Within days Jan organised everything for us! She's a true professional and expert in her field and I would definitely recommend her.

Sent by Lucy Allen

Jan is very efficient, helpful and friendly with no pressure, just positive guidance. A pleasure to deal with, I would highly recommend her service.

Sent by Janice French

From the very beginning our holiday was made stress free by the wonderful work done by Jan Ledger. Every step was very smooth and she organised everything exactly as we wanted it. Even when I needed to contact her while in Florence her reply was instantaneous. I cannot stress how pleased we were and will definitely recommend her and use her again for future trips.

Sent by Serif Cafer

Jan is very helpful and her customer service goes above and beyond.

Sent by Renato Hidalgo Martin

Jan has been extremely helpful with communicating prices and getting the best deal for us as well as providing advice on country visa requirements.

Sent by Roger Kolien

Jan has been arranging our travel arrangements for some years now and is more like a friend than a business acquaintance. She is extremely knowledgible and efficient, as well as being a thoroughly nice person. We would have no hesitation in recommending Jan to prospective clients.

Sent by Wendy Horton

Jan is a very friendly and efficient Travel Counsellor who helped me immediately with a travel problem that I had and rebooked some flights straight away for me. Jan is also very knowledgable about travel locations and journeys so her knowledge is invaluable.

Sent by Matt Hurst

Jan is full of knowledge and suggestions, booking a holiday with her is always stress free and enjoyable. Have already recommended to friends and colleagues and will be booking with her again in future.

Sent by Nicola Gill

Jan goes out of her way to listen to all our requirements and works so hard to try to find a solution to our travel problems. We have never been disappointed with the results.

Sent by Suzie Thomas

A big thank you to Jan for making our trip to Mallorca so easy, everything went wonderfully well. We had assistance at Gatwick and Mallorca airports as your rep came to meet us who was so kind and friendly. We even had a driver waiting to take us to our wonderful hotel. The only sadness was the weather but that wasn't your fault! We look forward to booking another holiday with you.

Sent by Paul O'Shea

Jan was excellent with us, she didn't tell us what we wanted to hear, just used her experience to guide us. She gave suggestions we hadn't considered previously and actually educated us on what a goneymoon should be all about. Most importantly she was really patient with us whilst we switched from destination to destination. Couldn't praise her highly enough.

Sent by Beth Holley

Thank you, Jan, for arranging the most perfect honeymoon we could have wished for. Your advice on destination and hotel was spot on and the little touches you arranged made it so special. You took all the stress out of booking during a stressful time and worked around our needs to fulfill what we hoped for. I would highly recommend you to anyone and most definitely use your expertise again! Thank you!

Sent by Siobhain Clancy

Hi Jan, At long last I have time to put 'finger to keyboard' and say a huge 'thank you' for helping us to arrange our holiday in SA. We had an amazing time and the accommodation/locations were fab. So, you will undoubtably hear from us and hopefully, not in the too distant future. Take care! With kindest regards, Siobhain and Co Clancy XXX

Sent by Barry Pincott

Jan Thank you so much for the excellent service you have provided. If anything screws up the arrangements, it won’t be due to your first class handling. We really appreciated the little touches such as filling in the bag tags etc. It’s been a pleasure dealing with you and we’ll let you know how we got on post holiday. Thanks again and we will of course be taking your details with us but hope it won’t be necessary! Barry

Sent by Cathryn Seager

Let me just say we had another fantastic holiday thanks to yourself and Travel Counsellors. Our accommodation and travel arrangements were top notch and we just didn't want to come home. Needless to say I shall be contacting you again for next year's getaway!

Sent by Ian Brannam

"From Antartica's frozen wastes to Norway's midnight sun and now just back from India's Taj Mahal and other majestic sights - you steer us around the world. You keep coming up trumps, helping us select and plan our itineraries and making sure all goes smoothly. We will be back again, but in the meantime continue to recommend Travel Cousellors, and you in particular, to our friends. Many thanks." Ian and Barbara in Devon

Sent by Jordan Osborne

I did in fact have a great time, thank you. Me and the girlfriend enjoyed it very much. Hotel was very basic but clean and nice with lots of character and good food. Not to mention the people, the bar staff and views were priceless. Would definitely recommend it to someone that isn't fussed about luxury. Shame it probably won't even be there next year because of big "faceless" all inclusive places (as you can probably guess this was big topic of conversation between us and locals, haha). Turgutreis is really good too. On the whole nice and quite but with a bit of evening liveliness thrown in for good measure. Most importantly Claira enjoyed her first ever holiday abroad. Hooray! We can't thank you enough. When we've decided where we want to go next year I'll definitely be giving you an email. Thanks again!

Sent by David Bratchell

Dear Jan Thank you for all your help in making our honeymoon a dream come true. Please rest assured that David and I will be highly recommending your services to all our friends and family and associates. All our love and thanks. David & Rhianne xxxx

Sent by John King

Volcanic Ash Problems Dear Jan As you are aware, the group returned to Blighty safely on Tuesday morning. I am writing to thank you most sincerely for your care, attention and support during what you appreciated was quite a stressful time, not only for the party in Hong Kong but also for parents who were very keen to see their children. The fact that you kept me so well informed enabled me to communicate regularly with the parents and they have complimented the school and your organisation in doing so well. Once again, thank you very much for your support Jan. Regards John King Headmaster Gable Hall School

Sent by Claire Ross

We had an absolutely fabulous time - one of the best holidays ever. Highly recommend the boat - we were told it was one of the top 3 on the Nile - absolutely fabulous...nothing was too much trouble for the staff. Longwood holidays were excellent and our guide was great. Can't recommend it enough. My Mum didn't want to come home. Thanks so much.

Sent by Kim Wright

Jess and I got back from Vegas today. What an amazing time we had, didn't realise there was so much to see and do out there. We will definitely be going back. The views over the Grand Canyon were out of this world, we chose to do the sunset flight with a champagne picnic, unfortunately the day we went it was a bit cloudy for the sunset but we still had an awesome time with some spectacular views! Thank you so much for organising the trip, Jess said it was the best holiday she has ever had and it will be something we will remember forever, hopefully the next time we go will be even better, if that is at all possible. Thank you once again for all your tips and advice, I will definitely be in touch for my next trip.

Sent by Judy Coffey

I have no hesitation in saying what a wonderful service Jan has provided us with over the last couple of years where our travel arrangements are concerned, especially our trip to Fiji. It seemed a mammoth task to journey from Purley to Fiji via America and New Zealand, but Jan sorted out everything for us and gave so much help and advice with all the questions fired at her! We could never have received such enormous help via a conventional travel agent and to be able to achieve everything via email with such rapid response, which is invaluable when time is precious. I can't imagine organising any travel arrangements without Jan's assistance. So, long live Travel Counsellors and Jan Ledger! Thank you sincerely for making travel so easy.

Sent by Natasha Eftychiou

Hi Jan, Thank you so much for all your suggestions for our holiday to Thailand. We had the most amazing time! The trip was seamless, and we didn't have to worry about anything while we were out there. The trip to Elephant Hills was absolutely amazing and the highlight of the whole holiday! The best travel agent service I have ever experienced! The personal touch made all the difference, thank you so much! I look forward to planning the next trip!

Sent by Jenny Lee

Thank you so much for arranging our holiday to Lanzarote. We had a fantastic time and wouldn’t hesitate to go back and recommend your services to others. Everything was well organised and went very smoothly. Our hotel room location couldn’t have been better so thanks for requesting the sea view. Weather wasn’t perfect but we realise there is only so much you can organise!

Sent by Iain & Sally Hawke

Thank you very much for organising our holiday. We had an absolutely lovely time and could not fault it. Everything was perfect. Thanks for all your sterling work. Everything was so thorough and you give a little bit extra than a standard travel agent with a personal touch too. We loved the completed baggage labels! That's always something we realise we haven't done in the checking-in queue! A lovely touch. We would have no hesitation in calling you again or recommending you to all our friends and family.