Based in Romsey

Jane Hounsome

Looking for help with your business travel? Find out how I can help here

It's Nice To Meet You

I specialise in putting together amazing trips for my customers, with an emphasis on the travel experience, memories, and accessing our destination management companies worldwide. You also have access to the myTC app.

My name is Jane and I live in Hampshire. I started working in the travel industry 30 years ago in London, and it’s all I ever wanted to do!

My aim is for your entire booking journey to be a very happy one, from planning to booking, pre-travel, your travel and your return. I care deeply for all my customers from beginning to end.

I have had the opportunity to travel worldwide and some of the places I have visited are Europe, Seychelles, The Maldives, Mauritius, Thailand, the USA and Africa. I enjoy skiing and l love to cruise. I have lived on the Greek Island of Corfu and have visited many of the Greek Islands. My top two travel experiences are sailing on the QM2 from New York and lounging on the beach in the Seychelles! I'm off to Vietnam this year.

I believe that the most important aspect of excellent customer service is keeping promises.

I promise that I will give you a personal service and match the right holiday to you. I will always go that extra mile and assist you to consider every aspect of your travels. If I haven’t been to your chosen destination, one of my colleagues will have been there. That’s the advantage of working alongside an international travel company!

I use the latest technology and everything you book with me is 100% protected against supplier failure by either ATOL or the Travel Counsellors Financial Trust, giving you peace of mind. It is the best financial protection in the industry.

I am happy to provide you with travel quotes and suggest ideas. You can message me or telephone me and I promise that you will get a quick response. I also provide a Business Travel service.

I look forward to hearing from you!

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Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

My Greek series - Lefkada Island

11 September 2023

Lefkada Island, known as the 'Caribbean of Greece'. Greek authentic and just a short hop from Preveza airport. Connected by a bridge to the mainland, lifted a few times a year, which gives Lefkada it's island status. One of the Ionian Islands. Here there are some of the most photographed beaches in the world, with dramatic mountain back drops, and marinas that cater for yachts. We stayed at hotel Crystal Waters, a small luxurious hotel with a lovely vibe and contemporary arcitecture, located in the village of Nikiana, which is full of water front bars and restaurants. The hotel has beautiful pools, private pools and sea views. It has a very cosmopolitan ambience, and high level food choices. It's worth hiring a car to drive to beaches and through the beautiful mountainus interior up to hilltop villages. Or you can hire a little boat to visit the tiny isles close by, and swim in the sea caves in the remoter outliers such as Kastos and Kalamos. It's also possible to sail by Skorpios, the legenary island of Onassis and Jackie Kennedy. You can also visit the Ionian Island of Kefalonia. Top Tips: Take an Island boat trip to visit the blue flag sandy beaches with turquoise water. Hire a car to visit the villages in the mountains. Visit the Waterfalls in Nydri. I book hotels with Breakfast or Villas with pools so that you can experience the restaurants. Visit Lefkada Town for a vibrant nightlife.

Winter Adventure in Kirkeness

20 January 2021

Kirkeness is located in the extreme North Eastern part of Norway, so perfect for The Northern Lights. 4 days and 3 nights flying from London via Oslo. Spending 1 night in the Snow hotel, followed by 2 nights in a Gamme Cabin. Day 1: Itinerary: Coach transfer from the airport to the hotel. Welcome to winter wonderland! Enjoy the rest of the day at leisure at this unique hotel. Wander around to see the hotel, enjoy a drink in the ice bar and warm up before the night in the Høyloftet restaurant. Northern Lights tour by coach Enjoy an evening hunting the lights by coach together with an experienced guide and driver that will do their outmost – together with technology available for forecasting – to ensure that if they are dancing in the sky you will see them! Hotel: Snow room in the snow hotel Board basis: Bed & Breakfast, Dinner Transfers: Coach transfer airport – hotel Distance and journey time: Approx. 15-20 min airport – hotel transfer, Northern Lights tour approx. 3 hours Day 2: King Crab Safari Have you ever imagined fishing your own King Crab and enjoying it as fresh as it gets? Today you will go on a snowmobile safari – you can enjoy and relax in the snowmobile sleigh wile your driver guide transfer you through snow and ice. Reaching the destination you will wait for the cage to be pulled, with some luck it is full of these enormous crabs and you will bring it back to enjoy! Hotel: Gamme cabin private room or similar (limited Gamme capacity) Board basis: Bed & Breakfast, Dinner Transfers: Start at the hotel Distance and journey time: 3-4 hours excursion from your hotel Day 3: Sami cultural experience and husky sledding SAMI CULTURAL EXPERIENCE Today you will enjoy a cultural travel into the world of the Sami. You will get to meet the reindeers and try to feed them with their favourite course; reindeer moss! Then Lavvu tent where you will get to learn more about the Sami traditions and beliefs. Did you for example know that the Sami taught their children that the Northern Lights might come and take them if they did not behave nicely towards them? HUSKY SLEDDING Together with your musher you will enjoy the power of these amazing animals! Enjoy the silence of the woods, while listening to the breath of the huskies pulling you through the snow covered landscape. Hotel: Gamme cabin private room or similar (limited Gamme capacity) Board basis: Bed & Breakfast, Dinner Transfers: Start at the hotel Distance and journey time: Sami approx 1 hour + Husky 2 hours Day 4: Coach transfer hotel – airport Transfers: Snowhotel – airport Distance and journey time: Approx 15-20 minutes

Travelling with a Purpose and being positive

23 August 2020

Travel with a purpose I suspect that we will remember the long year of 2020 as the year of COVID19, which presented us with devastation and confusion, dodging between safe air corridors of travel and the ever-changing FCO advice, and Zoom meetings. In August 2020 I wanted to have a first-hand experience of what it would be like to travel by air, pass through an airport and security, and adhere is protocols put in place by hotels around the world. There have been so many questions around wearing a mask, what will it be like? Will I have to wear a mask on the beach? What if my destination is put on the return to UK quarantine list? I opted for Belfast and if you are interested you can view my blog. It will soon be available. My Summer holiday was planned for sailing around the Greek Islands, but it was impossible for me to travel in the knowledge that many of my customers have been disappointed to have to rebook or cancel their holidays and business trips. I have enjoyed having more regular contact with my customers, giving them assistance, advice, reassurance and support. I would not have been able to sit at my desk since March without the outstanding support from Travel Counsellors' head office and directors. They have been immensely caring. They have given all us Travel Counsellors access to our Coronavirus hub, proving guidance to rebookings, cancellations, refunds, and the ever-changing policies of our partners and airlines. In addition to health and safety, protocols, Mental Health access, financial support access, and daily TCTV updates, and as ever providing a caring, professional, and personal community. I have never felt alone in all this. We have all carried on working daily since lock-down. It takes more time to unravel, cancel or rebook a trip, than the hours spent putting a travel itinerary together. You can only continue with this resilience and passion for what you do, in what has been a very tough time for the travel industry, if you have the support of your family and friends, and the outstanding Travel Counsellors community. In business there are always opportunities if you keep a positive mindset, and I am very excited for the future of my travel business. In the meantime, I am sure that we will travel with a purpose, leisure and corporate. We will cherish our travel experiences and memories and have a greater appreciation of the amazing destinations we can travel to. And above all I hope that we will be kinder to the environment, our wildlife and give back to communities around the world through travel. Let us travel with a purpose!

Amazing Vietnam

28 December 2018

Vietnam – Resilient people, breath taking landscapes and world-famous cuisine. It borders with Laos, Thailand and Cambodia. I travelled from South to North in December 2018. I felt safe and the people are friendly and unassuming. The scenery is stunning. Day 1: Saigon – Ho Chi Minh City This is the capital of the South. From here you can access the Southern Islands, go hiking in Dalat and explore the Mekong delta. I spent two nights in Saigon. The standard of accommodation is good, and there are plenty of good bar and restaurant choices. I stayed next to the waterfront. This was a very good choice away from the busy streets. The traffic is like nothing you may have seen before! Most of the habitants travel around by motor cycle and this is a must-see experience! I recommend a street tour on motorbike or on foot with a guide. Day 2: I visited the Cu Chi tunnels which is a sobering war remnants museum from the ‘American War’. It is poignant experience witnessing how the locals would have lived in the tunnels, and how they worked against the enemy. Day 3 – A Day in Ben. I drove through the countryside past paddy fields and coconut trees. I boarded a local boat for a first glimpse of life inside the Mekong Delta’s maze of waterways. I also took a row boat, tuk tuk, and then took a 2km cycling trip around the village and admired the tranquillity of the delta. It is also possible to take a Mekong Delta cruise, and these even go as far as Cambodia. Day 4 - To beach resort of Mui Ne This was a 4-hour drive. I chose this resort due to weather conditions in Vietnam in December and wanted to be somewhere hot! Accommodation here is of a high standard and very eco-friendly. The beach is beautiful white sand, and an excellent choice for kite surfers. Day 5 and 6 - Mui Ne Day 7 – To Hoi An I flew from Saigon to Danang, which is a 40-minute road transfer to Hoi An, located in central Vietnam. Hoi An is a world heritage town full of lanterns, colourful shops, galleries, cafes and outstanding restaurants. It’s located just 5 minutes from An Bang beach, which has golden sands and beautiful views. It’s possible to stay in beach houses here. In Hoi An I recommend a countryside bicycle tour and a Vietnamese cooking class. Day 8 Hoi An Day 9 to Hanoi - I travelled by air from Danang to Hanoi. Hanoi is the capital of Vietnam. All roads in Vietnam lead to Hanoi. Parisian style streets and busy, full of makeshift pavement cafes. Fascinating old French quarter and French influenced architecture. The standard of hotels here are excellent. I stayed at the La Siesta Hanoi Trendy Hotel. Quirky and excellent! I don’t recommend just walking the streets in Hanoi because it is very easy to lost! It’s better to take an arranged tour or get a guide. A street food tour is good, and there are plenty of very interesting museums. If you are a foodie, Hanoi is a must. Day 10: Ha Long Bay I travelled 2.5 hours by road to Ha Long Bay. It’s a world heritage site and one of the most beautiful sites I have ever seen, and full of magnificent rock formations. I took an overnight Bhaya cruise around the bay and visited one of the three remaining water villages. There were also some interesting activates on board which included a cooking class, fishing and Tai Chi. This was one of the highlights of my trip. Day 11: Hanoi Day 12: to Hong Kong. Climate: Varies from North to South. In the North there are four seasons including monsoon. In the South there are just two seasons, wet and dry. Money: The local currency is Vietnam Dong. US Dollars are also accepted in some areas. Entry: At this time a visa is issued on arrival for UK passport holders. Other areas of interest: Sapa in the North for rice terraces, homestays, mountains and trekking. Da Lat in the South for old French villas, canyoning, trekking, cycling and flower and vegetable farms. Phu Quoc Island – Off the Southern tip of Vietnam, sea food, beach and relaxing. Unique marine life. Hue – Central Vietnam. Perfume river, temples.

Rome

20 November 2017

An ancient and romantic city located in the Lazio region of central Italy, and the capital of Italy. Rome is a year-round destination and perfect for a mini-break. I spent three nights there with my husband for our wedding anniversary. It has been a long time since I’ve had a culture shock! Rome was stunning, interesting and totally unexpected! Beautiful buildings, cobbled streets, lovely restaurant choices and easy to get around. We travelled with British Airways from London Gatwick to Rome Fiumicino. It is also possible to fly to Ciampino airport. From Fiumicino we took a small shuttle bus transfer, which took around 50 minutes’ due to traffic and drop offs. It’s worth noting that these types of transfers do not drop you to your hotel door due to many small side streets and pedestrian areas. For our return transfer we had a private car that collected us from our hotel. The whole experience was worth it, paying a little extra for comfort and convenience. It is also possible to take a train from the airport to Rome Termini station. We stayed at the ‘Luxury Trevi Fountain apartments’, which is in fact a small hotel, but many rooms have a sitting area. The location was perfect: two minutes’ walk to the Trevi Fountain, and within 10 minutes’ walk to the Colosseum and Spanish steps. This was the perfect location for the sites, restaurants and shopping. Top Attractions The Colosseum Gladiators and wild animals fought to the death within the ‘Amphitheatrum Flavium’ every other day at the height of the Roman Empire. Even if you simply stare at it from the tree lined street, the colosseum inspires awe for bygone ancient glory like no other monument I have ever seen. For the Colosseum we asked the hotel reception to book ‘skip the line’ vouchers for us. This saved queuing and cost around €16 each. It is also possible to hire audio in different languages, enabling you to complete a self-guided tour. This cost €5 each and enhanced our experience. The Spanish Steps Flanked by pink palazzos and palm trees, 138 steps of polished, curvaceous travertine cascade towards the luxury retail zone of Piazza di Spagna and Via Condotti. There is no charge to walk up and down the steps. It is nice to sit in a café here and watch the world go by! Trevi Fountain – Fontana di Trevi This was the highlight for me. It’s simply stunning as the sun shone on the marble columns and pristine white statutes, with the water cascading down into the fountain. It is an entire three-storey building façade filled with fanciful, exaggerated tableau of Neptune driving his two-seahorse chariot towards a wide pool of pale blue water. The fountain is located right in the middle of a busy pedestrian cobbled street, full of cafes, shops and small hotels. It is extremely popular and busy. I recommend arriving early morning or as the sun goes down. As our hotel was two minutes from the fountain, I got up early one morning and arrived at 7am to avoid the crowds, and it was worth it! There is no charge to visit the fountain. The Vatican We took a pre-booked excursion for this. It is an absolute must or you could be queuing in the sun for hours. I recommend visiting early morning or late afternoon because as you can imagine, it is extremely busy here. St Peter’s Basilica – with Bernini’s piazza and Michelangelo’s dome crowing the skyline, the interior of St Peter’s is the most impressive. The Vatican basilica was completed in 1626, and it a huge treasure chest of artist pieces, including Michelangelo’s pieta. I particularly liked the huge ancient maps which adorned the walls. Vatican Museums and the Sistine Chapel – during the 1500s, the Popes began hoarding the Greek and Roman sculpture that is the core of the collection in these three-mile-long galleries. Restaurants The food is good in Rome! I don’t usually eat ice-cream but here it’s a must! I recommend Cherry and Amaretto. For a couple of coffees, you can expect to pay round €8, and eating out like any city is a matter of choice. Eating a meal down a side street is always going to cost you less! Our best meal was at the Chianti restaurant located three minutes from the Trevi Fountain. It’s a typical authentic Italian restaurant recommended to me by one of my customers. You can eat inside or outside, and eat anything from spaghetti bolognaise to Apollo chicken or beef steak. There are vegetarian options, and very good wine. Language Gelato – Ice-cream Grazie – Thank you Per Favore – Please Parla Inglese? - Do you speak English? Non capisco – I don’t understand Quanto costa? – How much is it? Buona sera – Good evening Arrivederci – Goodbye una tavola per due – a table for two vino bianco – White Wine To do in Rome • Food Walking Tour • Helicopter over Rome • Shopping • Sit outside a café and watch the world go y • The Spanish Steps • Colosseum • The Vatican • Open-air cinema on Tiber Island (July and August) • Jazz Festival (July and August) • Antiques and craft fair • Hire a scooter • Take a hop on/hop off bus tour • Trevi Fountain • Walk the tree lined streets • Wine tasting Top Tips • Pre book excursions and skip the line tickets before you travel • Plan a rough itinerary to maximise your time • Stay in a centrally located hotel • Take a private car transfer from the airport • Have breakfast included in your hotel stay • Reserve a table at a restaurant for your evening meal in high season • Go to see Michelangelo’s painted ceilings at the Vatican Climate Rome enjoys a Mediterranean climate, with mild winters and hot, dry summers. January is the coldest month in Rome, and July and August the warmest. The weather in Rome during summer (June to August) can be uncomfortably hot, with temperatures often exceeding 95°F (35°C) at midday, and locals tend to close their businesses during August. Winter (December to February) is mild, with the average temperature in December hovering around 55°F (13°C). Heavy snowfall is rare but almost every winter there are light snow flurries in the city. Rain showers are possible any time of year, but the drizzle is seldom very disruptive to visitors. The best time to travel to Rome is in the springtime, between March and May, when skies are blue and the weather warm. Autumn is also considered peak tourist season, as the months of September and October are very pleasant.

Santorini

25 May 2016

I spent one summer week on the most photographed Greek Island – Santorini. It is beautiful! Facts Santorini, official known as Thira, is located 200kms from the Greek mainland, and is a member of the Cyclades group of Islands. It is at the core of an ancient volcano. The Island’s two towns, Fira and oia are perched on the cliff tops at the highest parts of the island, with cave like buildings. Fira overlooks the Islands harbour, and visitors walk or ride up and down the steep winding path between the Harbour and the town. The archaeological remains of ancient Thira date back to 9th century BC. Oia is the town you see on all the Greek postcards! Domed blue and white buildings set into the cliffs with magnificent views. This is a very popular location for Weddings – I saw two while I was there! Perissa and Kamari are the main resorts for swimming beaches, both characterised by their volcanic black sand. I recommend Kamari because there is a good choice of restaurants and bars, and has a good standard of accommodation. It is possible to take a short boat journey to Perissa from here, and a bus to Thira. Accommodation Santorini is not for you if you like all-inclusive! I recommend self-catering or bed and breakfast, so you can try lots of Greek restaurants. If you want a good quality beach location, head to Kamari, or if you can up your budget stay in a B/B or a cave accommodation with private Jacuzzi or pool in Oia. Climate Typically Mediterranean with influences from North Africa. Temperatures in July and August reach 30c. Travel to Santorini Santorini has its own airport and it is possible to fly direct from the UK in the summer months. Ferries and catamarans operate from Athens. Top 10 things to do… • Visit Thira. Shop, eat and go down to the harbour on foot or by donkey • Visit beautiful Oia. There are shops and restaurants built into the cliffs like caves • Take a boat trip • Visit the Archaeological museum of Thira • Go cliff jumping at Amoudi Bay • Hire a quad bike and drive around the island • Jump off a boat in to hot springs • Stay in a Cave house • Experience the REAL meaning of dinner with a view • Get the perfect spot to watch the most famous sunset in the world at Oia

The Maldives

31 May 2015

In April 2015 I travelled to the Maldives for my honeymoon. Having previously travelled to the Seychelles and Mauritius, I thought there would be nothing to compare in this area of the world. The Maldives is paradise and my favourite! Facts Just north of the equator the Maldives are 1% land and 99% ocean, they consist of approximately 1190 coral islands, grouped in a double chain of 27 atolls. They are spread over roughly 90,000 square kilometres, making the country one of the most unique destinations in the world. Only 200 of the islands are inhabited. They are full of swaying palms, sandy beaches and blue lagoons. Travel to the Maldives We travelled with Etihad Airlines to the capital Male via Abu Dhabi, United Arab Emirates. This is a busy airport but the connection was very organised and stress free. The service provided by Etihad was excellent. From Male we took a 35 minute sea plane to the island of Kuredu. This was an amazing experience and we were able to view multi islands from the aircraft. It is also possible to reach islands by boat and speed boat, and at certain times of the year British Airways operate a direct flight to Male. I would also recommend a connection through Colombo, Sri Lanka because you get most of the journey out of the way. It is also possible to combine a holiday in the Maldives with a stay in Sri Lanka. Climate The Maldives are close to the equator so there is plenty of sun year round. The average temperature is close to 30 degrees, and the water temperature is around 28 degrees. I compare this to swimming in a bath! During the summer months there is a chance of stronger winds and showers. The best time to visit is March to May. Accommodation We stayed at the 4* Kuredu Island Resort and Spa, located in the Lhaviyani Atoll, 90 miles north of Male. You can walk the island in 45 minutes. Upon arrival at Male airport before our connection to the seaplane, we were met and escorted to a private lounge staffed by Kuredu resort staff and given refreshments before boarding our plane to the island. The professional and friendly service started here and continued throughout our entire stay. All Inclusive and no tipping expected. We stayed in a beach bungalow which was fully air conditioned and also had a ceiling fan. The bathroom was located outside and I found it a lovely experience having the opportunity to shower outside in the warm air. Our view was incredible, basically a paradise view of the fine white sandy beach and turquoise blue sea. There are three resorts on the island, the family friendly section, the adult only O resort, and the exclusive Sangu resort, each having its own beach, bar, restaurant and pool areas. There is also a wide choice of accommodation including beach bungalows, water villas, Jacuzzi villas and villas with a private pool. We looked at all types of accommodation so I am able to make a recommendation. There are several restaurants to choose from depending on your type of accommodation. There is a wide choice of international and Maldivian food - curries, fish, and rice. It is possible to book into one of the beach restaurants at a supplement. There is also a Japanese and Italian restaurant. We booked a private beach dinner and watched the sun go down, whilst eating king prawns and lobster. Top 10 things to do • Sail on a luxury yacht to local islands • Diving • Spa • Dine around • Visit your own Robinson Crusoe Island • Evening entertainment • Play a round of golf • Snorkel at the world’s most stunning coral reefs, and Swim with the baby sharks and turtles • Behind the scenes • Private Beach dinner Top Tips • No shoes required! Only take one pair of shoes, most of the residents walk around barefoot, and even the restaurant floors are sand! • Book an all- inclusive resort. This is the most cost effective way to stay in the Maldives • When visiting islands and Male inhabited by locals, women should cover their shoulders and knees out of respect for the Muslim locals • Observe the signed swimming areas, there can be strong currents • Pack light! Beach wear and for the evening – light trousers, smart shorts and shirt for men, and summer dress style or co-ordinates for ladies • Snorkel – the sea life is amazing • Go for a minimum of 10 nights My Highlights • The friendly staff who only want to make you happy • Swimming with baby sharks • Sunset Cruise • Visit to a local inhabited island and meeting the locals • Private beach dinner • Being on my honeymoon and looking out from our room to paradise

My customer stories

Sent by Tina Hoskins

Very quick good communication.

Sent by Sarah Whorton

Jane is always on hand to help with bookings insurance and any holiday queries I have. I would highly recommend her.

Sent by Amber-Lea Mackins

Very happy with the service and Jane has been such a pleasure to deal with. Thank you

Sent by Mary-Jane Maidment

Jane is always helpful and attentive to my queries and needs.

Sent by Sandra Murray

I found Jane Hounsome most efficient, knowledgeable and friendly. Would recommend her to friends and family.

Sent by Linda Barnes

We have been more than happy with the service provided by Jane in organising a holiday of a lifetime for our family of 10. We look forward to our next trip with Jane. I have already passed her number on to a friend.

Sent by Tracy Harris

Super excellent service. Loved doing business with Jane. Friendly, informative and prompt response. Thankyou Jane and TC

Sent by Sandra Lyford

Jane has always offered a personalised service, we are always assured that any of the holiday packages are of great value and expertly put together. Jane listens to our individual needs and delivers every time.

Sent by Erica Ward

So helpful kind and patient. Always goes extra. We have total trust in her.

Sent by Peta Moffitt

Jane is just amazing. You can go to her with either firm plans of what you'd like from your holiday or with no idea whatsoever. You feel so looked after and in such safe hands. I have already recommended her to lots of friends (plus our whole family use her).

Sent by Paula Deery

As ever Jane went the extra mile to find us the holiday that suited and worked for us . Thanks again Jane for another amazing trip planned .

Sent by Kevin Watson

Always keeps it personal, always follow through to ensure the holiday is going well, great service.

Sent by Diane Gosney

Fabulous service from Jane - would definitely recommend. Goes above and beyond.

Sent by Belinda Brinkley

Jane is an excellent travel counsellor. She always goes above and beyond to deliver. She is always available for every question that might seem trivial but delivers all the answers best to her ability. Always replying quickly. Thank you Jane.

Sent by Jan Watkinson

Jane is so helpful..and keeps us updated on offers etc.

Sent by Nichola Byrne

Jane was really easy to contact almost any time which I found extremely useful in booking our holiday. She put together the package we wanted with ease.

Sent by Gemma Robinson

We would definitely recommend Jane again to friends , she’s always so helpful.

Sent by David Garfield Davies

Pleasant and efficient service. Very pleased.

Sent by David Chilvers

Knowledgeable and nothing is too much trouble.

Sent by Susan Murray

Jane is amazing. We always use her and have recommend her services to family members.

Sent by Nicola Pardey

Jane is patient, understanding and knowledgeable. Always at the end of the phone to answer any questions or queries. Highly recommended.

Sent by Janet Stevens

Definitely a ten , it just takes all the pressure off us and we know we are in good hands with help choosing our destination.

Sent by Emma Harvey

Jane is amazing and I love that I can trust her to get everything done with clear instructions on what’s needed from me.

Sent by Philip Davis

Jane has been very helpful with all our enquiries and bookings.

Sent by Karen Vickery

Friendly and expert service.

Sent by David Garfield Davies

Jane is simply an unbelievable Travel Counsellor no question or query is too small for her to deal with.

Sent by Jan McLean

Both Jane and Jen have been extremely accommodating and professional with helping us with our itinerary for our holiday Would recommend to anyone . Jan and Paul

Sent by Peta Moffitt

I loved Jane straight away and I already know that she is going to be able to help me with holidays and trips going forward from here. 1st trip booked for August, can't wait to start thinking about the next one.

Sent by Andrew Drakeford

It's always good to know that your wonderful travel service is there!

Sent by Diana Leadbetter

Jane has been incredibly helpful - and patient with us - planning and booking our holiday to Vietnam and Cambodia. Can’t wait to go now!

Sent by Erica Ward

Fabulous lady who always goes the extra for everybody. We have total trust in her.

Sent by Kevin Watson

Very informative, extremely helpful and very thorough. I would strongly recommend her. Superb customer service.

Sent by Rachel Tuffin

Jane is super helpful and very attentive to any of my holiday requests or questions. Nothing is too much trouble . Jane always makes your holiday plans so much less stressful as she does all the hard work for me !

Sent by Helen Robinson

Jane was so helpful in finding places to stay along the route we wanted to take - not a typical route for India

Sent by Annie Turtle

Very helpful and efficient. Good communication.

Sent by Natasha Farr

Jane has been fantastic with last years holiday and then booking this years! It’s made the process so easy.

Sent by Karen Morris

Jane is always extremely patient, helpful and endeavours to accommodate our needs Thank you Jane.

Sent by Annette Murray

Jane has been absolutely wonderful sorting out our trip to Egypt. from booking and then making enquiries with someone who had recently been on the trip that she has booked for us. Jane has given us lots of useful tips.

Sent by Jan Watkinson

Fantastic help .. nothing too much trouble....Will use for every holiday booking from now on.

Sent by Christopher Nicholas

Its sometime since we have been able to ask Jane for assistance but when we did she excelled again, as before. Very prompt , thorough and competitive quote same day as request. Very prompt response to adaptions and all necessary arrangements put in place efficiently for travel and accommodation. Thank you Jane.

Sent by Claire Barnes

Jane is fantastic. Goes above and beyond to help her customers. We will always endeavour to book with Jane whenever possible, Can’t recommend enough!

Sent by Gillian Marshall

Jane always books amazing holidays regardless of the budget. She knows what our family likes and tailors everything to our personal choices. It’s always hassle free and she’s always available if I need anything when I’m away - she always goes a little bit extra, it’s the personal touch that makes a difference on a family or adult only holiday.

Sent by Verity Tuck

Very efficient , friendly but professional service. Jane listened to our needs and fulfilled our holiday requests perfectly. We would definitely use Jane again and recommend her to others.

Sent by Bradley Wanless

Jane is absolutely outstanding. Generous with her time, attentive and knowledgable. She has helped us put together the holiday of our dreams, marking a special period of our lives and we are incredibly grateful.

Sent by Wendy Ford

Excellent service.

Sent by Susan Murray

My TC Jane, is very efficient, helpful and friendly. No wish or query is too much for her. Jane makes my holiday more enjoyable as she looks after me from leaving home to returning home. I would definitely recommend her.

Sent by Melanie Liddell

Jane is a great organiser and has prepared a travel itinerary for us that more than meets our expectations. I would wholeheartedly recommend her and the travel counsellors team.

Sent by Alexis Watts

Jane was so helpful in trying to find us the perfect holiday. Nothing was too much for her and we feel very supported.

Sent by Belinda Brinkley

Throughout all the covid restrictions Jane has kept us Informed of all changes and has always answered all our of our questions promptly. She is quick to reply and has been very reassuring and supportive.

Sent by Susan Murray

Jane is friendly and very professional. Jane makes it her mission to find out what exact we want from our holiday and she ensures that our whole holiday is perfect. I wouldn't get anywhere else to book a holiday and recommended her several times.

Sent by Terry Wood

Approachable, friendly, reliable and efficient - What more could you ask for. Jane you have made everything seem effortless.

Sent by Roland Dangerfield

Always a first class and personal service

Sent by Stephen Brookwell

Always available for questions and nothing is too much trouble

Sent by Paula Deery

Jane is so helpful and knowledgable in organising our holidays . We are glad to be back after the initial pandemic and looking forward to our holiday abroad next year. Thank you to Jane for a prompt responses and caring nature in finding the right holiday to suit us .

Sent by Paula Jackson

Jane is brilliant always sorting everything out for us

Sent by Louise Dowling

Quick, efficient and knowledgeable. Kept us informed through covid and rebooked for us when asked.

Sent by Gemma Robinson

Dubai - Hi Jane We had a fantastic time , the app was great for the flight updates . The view at the palm is worth a visit, its a great view of the palm. The fountains at Burj Khalifa we ve visited before but it's always a lovely show , and such a great place to shop. Our favourite is Jumeirah beach hotel , always such a great service .

Sent by David Garfield Davies

Highly efficient very knowledgeable and most pleasant to deal with

Sent by Michael Prew

Very helpful. Very pleasant. Will deal with again.

Sent by Emma Harvey

Jane is amazing, she’s found some lovely hotels, helped us when we hit the pandemic and had to postpone travelling and kept us informed throughout.

Sent by Claire Barnes

Jane is so helpful and goes above and beyond to make everything perfect. Will always book with Jane whenever we can. We wouldn’t hesitate to recommend Jane to all our friends family and my customers at work too.

Sent by Frances Reynolds

Very helpful & knowledgeable

Sent by Terri Sherwin

Quick efficient service to provide exactly what we wanted.

Sent by Stephen Flood

Jane always goes above and beyond for us, we have total faith that she will achieve what we need … her communication during the process is great, she is very patient when we add or change anything.

Sent by Sarah Patterson

Jane is so lovely and always helpful, we thoroughly recommend her.

Sent by Clare Bryce-Smith

Very professional and very likeable. Couldn’t have been more helpful. Seems to be at work 24/7!!

Sent by Maria Swann

Always amazing service, with a personal touch. Would never use anyone else, Jane is fantastic x

Sent by Mo Nicholson

It was very kind of you to send our travel documents in such a beautiful travel wallet. It will go with us were ever we travel . Your style of customer care has been exemplary and would not hesitate to recommend you.

Sent by Sarah Whorton

I just wanted to message you to say thank you so much for arranging the best holiday ever. Barbados was amazing and we all had a ball. Even all the forms we had to complete were easier than I thought they were going to be following your instructions. I'll be in touch when we decide what we're doing next

Sent by Beth Marshall

Fantastic service many thanks

Sent by Claire Sanders

Jane is fantastic. She found my partner and me the perfect holiday and we can't wait! Thank you so much, Jane!

Sent by Kim Collins

The most pleasant and efficient way to book a holiday ever!!

Sent by Deborah Churcher

Nothing was too much trouble for Jane, she made every thing easy to understand with the paperwork needed at the Airports etc.Will use her again for our next holiday.

Sent by Sarah Whorton

Jane has been a great help sorting our holiday during this difficult time.

Sent by Stuart Roberts

Jane has booked our holiday to Barbados, what with Covid stopping us from going last year, Jane has worked tirelessly to make it happen this year. We have sorted our insurance policy to cover us for all eventualities again Jane has sorted this with so little fuss. Jane has kept us informed all the way and made the booking completely hassle free. For us ,but I’m sure a lot of hard work has gone into planning this special trip. Thanks Jane !!!

Sent by David Garfield-Davies

Jane always goes above and beyond in assisting my wife and I when planning and booking a break or holiday. For Jane no matter what the question is she is always there and will find the answer and get to the bottom of matters. Put simply anyone booking a holiday needs a Jane to take care of all their travel needs!

Sent by Gill Marshall

Jane is brilliant, she understands what we are looking for, always finds amazing holidays,, looks after us before we go and makes sure we are organised. She’s also there if we need her when we are away. She makes it easy to go on holiday with no stress !! She’s also been amazing during Covid in helping us make the right decision. There’s no way I’d book a holiday with out her ever again!!

Sent by Scott Evans

Jane is always absolutely amazing. Nothing is ever too much hassle. Thank you Jane.

Sent by Christopher Renton

Jane is absolutely fantastic and her attention to service and detail is exemplary.

Sent by Christopher Renton

Jane always provides a fantastic service, is always on hand to react to dynamic changes in travel plans. A truly wonderful service.

Sent by Ceri Rowland

Just wanted to say Chris and I really enjoyed our holiday, the Royal Yacht hotel was perfect for us, situation and the staff were superb. Thank you also for booking us such fantastic seats on the car ferry, it made the journey much less tedious as we had such an unspoilt view of everything that was happening!

Sent by Rose Ray

Nothing is too much trouble. Will help any time you have a query.

Sent by Alan Jones

You have been managing our daughters travel arrangements for some time so it is a personal recomnendation, word of mouth which is the best!!

Sent by Hazel Wilson

Jane is always very helpful. She listens to what you are asking for very carefully and comes back to you very quickly with possibilities. She has obviously researched very thoroughly and has a clear idea of what you are looking for. I would and have recommended her to a number of people. She planned my recent holiday in Australia very well and I had a superb holiday. It was good to know that she was at the end of the phone should any difficulty arise and was extremely efficient when a small problem did. I’m now looking forward to the next holiday she has arranged for me next month.

Sent by Louise Barnes

Professional and easily contactable, I would and have recommended Jane to many friends and family. She is knowledgeable and friendly and I know she will do the best she can to make our holiday as easy and enjoyable as possible. Thank you, Jane!

Sent by Michelle Doughty

Jane is always so friendly & helpful. This is the 3rd trip she has built for us, she's very professional and is always available to answer any questions. I'd highly recommend Jane to anyone!! X

Sent by Sandy Lyford

Jane always offers a personalised service , listening to all of our individual needs. We love the total package service, flights, transfers even down to the checking in of the flights for us, brilliant first class service

Sent by David Cross

Always had a good service with Jane. Great attention to all the details you need to know for a holiday. Nothing is too much trouble.

Sent by Diana Clark

Jane is always so helpful and we would not book with anyone else

Sent by Emma Harvey

Jane has been amazing, she given me great advice along with efficient and friendly service.

Sent by Kieran Hartwell

First time experience with TC and Jane has been incredible. Amazing communication, patient as we made changes and evolved the trip and with us all the way. I’m sure it will be the first of many experiences/holidays we book with Jane. We would whole heartedly recommend Jane to anyone!

Sent by Malcolm Dumper

Very friendly and efficient

Sent by Chloe Parker

Already have been recommending Jane!

Sent by Sally Dangerfield

Jane, you are both highly efficient and accommodating of all our needs. I have recommended quite a few of my friends to you and they are now your loyal customers too! Thank you for looking after our family Sally

Sent by Kim Collins

Jane goes above a beyond to provide excellent service.

Sent by Jill Kretowicz

Every holiday Jane has organised for us (4 so far and 2 more booked) have been amazing. She has taken all the worry for us by finding wonderful hotels and destinations. She is always available to contact whilst we are away which is very reassuring. Wouldn’t book with anyone else!

Sent by Karen Lillywhite

Jane is always really helpful and has a significant amount of knowledge in relation to holidays or parking !!!

Sent by Jade Goodyear

We have already recommended Jane to a friend. Every questions was answered (and there was a lot!) straight away and anything Jane was unsure of was checked over with a colleague first. Excellent service

Sent by Katie Barry

I was personally recommend to Jane, and I have not been disappointed, friendly competent, and everything I could wish for. Will definitely recommend on. Thank you

Sent by Caron Mulholland

Jane goes out of her way to help you get what you are looking for.

Sent by Louise Mills

Jane made booking our holiday so easy. She really listened to our requirements and put together a perfect itinerary to suit all our wishes. Everything went so smoothly. I would highly recommend her to anyone wanting to book a bespoke, hassle free holiday.

Sent by David Woodley

Jane did a great job of rescuing our holiday in Mexico after Thomas Cook went under. She managed to get us into the same hotel (which was vital for us) for the same dates and found flights for us at very short notice. We are very happy with this and the friendly service that Jane has given us.

Sent by Scott Evans

The service Jane provides is always swift, efficient and so useful. Always a pleasure to book through.

Sent by Philip Clements

Jane is always very helpful and caring as well as knowledgeable. She was recommended to me by a friend and I will do the same when the opportunity arises.

Sent by Clare Hogger

Jane is always very helpful and quick to answer any queries I may have. I feel very confident that if Jane has booked our holiday, it will all go smoothly.

Sent by Maria Peralta

Highly recommend Jane as she will help you all the way on having your amazing holiday.

Sent by Christopher Renton

Jane is superbly helpful and nothing is too much trouble. Her expertise ensures smooth transactions at all time.

Sent by Nicola Taylor

Jane was so patient with us and couldn’t do anything more. Very happy customers x

Sent by Diane Gosney

Excellent dedicated personal service.

Sent by David Garfield Davies

Jane was very knowledgable, extremely helpful and most efficient . Most pleasant to deal with.

Sent by Julie Roberts

Jane has helped us with two holidays. She has been excellent, I would highly recommended her to all my friends.

Sent by Michelle Doughty

I can’t recommend the wonderful Jane Hounsome enough! Jane made booking my trip to Venice with 10 of my friends an absolute breeze. I was at the end of my tether until the wonderfully calm, efficient and professional Jane was introduced to me. She had my trip all wrapped up in the most wonderful package within 24 hours! Jane I can’t thank you enough! Now to sit and watch the days tick down on my wonderful ‘MY TC’ app! Michelle x

Sent by Belinda Brinkley

I found Jane an absolute delight to talk to. She has made the whole experience of choosing and booking a holiday wonderful. All questions were answered straight away. Jane makes herself available and able to give quick responses however trivial they seem. I would definitely recommend her. And not hesitate to use her services again.

Sent by Pauline Parker

Excellent service yet again from Jane - always our “go-to” expert for our travel - already booked another 2 holidays with her.

Sent by Deborah Pilkington

We struck lucky with Jane, we wanted a holiday in Corfu and Jane had lived there so had a great knowledge of the Island. Her relationship with the hotel has helped with an up-grade, fingers crossed for a great stay.

Sent by Martine Ford

We are very happy with Jane organising all our travel! We know we can enjoy a trouble free holiday! We have recommended her to friends and family who are very happy with the holiday she has booked for them.

Sent by John Manuel

Amazing service, never used a Travel Counsellor before but will be very happy to use Jane again. We will be pleased to recommend.

Sent by Andrew Buttler

Everything taken care of, made to feel at ease with great communication. Will definitely be booking again.

Sent by Susan Murray

I have used TC and Jane now for a couple of holidays, I would not think about booking a holiday without Jane! I have recommended Jane to a few a my friends and if a colleague was talking about going away, I would definitely give them Jane's number.

Sent by Erica Ward

As ever Jane always spends a lot of time and effort trying to find us the perfect holiday. We have total faith in her finding us exactly what we want.

Sent by Jill Kretowicz

I would definitely recommend using Jane to organise holidays. She is so helpful and goes above and beyond to get the very best for her clients. She booked and organised our last 2 holidays which were amazing and now are looking forward to our next one which we are going on in July.

Sent by Jo-Anne Dunnimg

Jane books all of our holidays and all of our families holidays. She is knowledgeable, she has great attention to detail and she is easy to work with. We don’t look anywhere else now as we trust we are getting a good deal and that everything will be booked carefully, visa sorted, parking arranged and we have personal contact while we are away should anything go wrong - which is invaluable.

Sent by Chloe Parker

I have already recommended Jane to friends.

Sent by Jeffrey Dowdey

Jane was very professional and informative when we approached her to book our honeymoon. Her advice was invaluable and we felt confident that what we have booked will be exactly what we were looking for in a honeymoon. We trust that Jane will give the best advice for the event and will not hesitate to use her again. We have already recommended her to many of our friends and family and cannot thank her enough for her advice and ease of booking.

Sent by Helen Harris

Excellent and prompt service

Sent by Sue Jackson

As a single traveller very understanding as to my needs, and all very easy, so looking forward to Cyprus

Sent by Melanie Liddell

Jane is just the best.

Sent by Clare Hogger

Extremely good service, advice and help, so would thoroughly recommend Travel Counsellor Jane Hounsome

Sent by Barb Thornton

Excellent, friendly service of the highest standard.

Sent by Lauren Brooks

Jane has been brilliant in organising our honeymoon! We would never have booked somewhere as beautiful without her!

Sent by Christina Randles

I only use Jane for my holiday plans - always amazing.

Sent by Michael Abbott

Jane Hounsome is an outstanding travel counsellor, warm, friendly and insightful. Totally understands your needs in finding the best holiday. A pleasure to work with, a true professional. Many thanks.

Sent by Jon Curtis

Have already recommended Jane to friends & family and will continue to do so happily!

Sent by Helen Hatcher

Excellent service

Sent by Linda Scott

Always helpful, very efficient, takes the hassle out of doing it myself. Very knowledgeable and consistently excellent.

Sent by Tim Davis

Jane has been very helpful to our family and friends over the past few years. She has organised holidays and weekend breaks, helped us check in, arranged seats on planes and even checked in for us while we were abroad. Jane always is so organised with our trips and nothing is too much trouble. Always would recommend Jane in the future for that personal touch and trusting someone to book you a really good holiday.

Sent by Kathryn Coffin

A friend recommended Jane following a conversation about a holiday she had recently taken. As we usually book our holidays ourselves using online searches/booking sites, we were not sceptical however slightly unsure as to why to use a travel professional. From my first contact Jane guided me through the options, recommended ideas and supported until the booking was confirmed. We were in contact ahead of departure and she even checked in with us whilst away. Top class service, will definitely book through Jane again and recommend to more of our friends.

Sent by Sharon Clapson

Holiday recommendations arrived very quickly after my initial enquiry. Could not believe how easy the whole booking of a holiday could be! All paperwork printed out by Travel Counsellor, totally hassle and stress free... wonderful. Jane responded to any email enquiries within hours and kept me informed of her progress along the way. A wonderful first( and I am sure not last) experience.

Sent by Jocelyn Head

Jane sorted us out at very short notice with what sounds like a fantastic holiday. She answered all my questions at a moments notice. Have already recommended her. She takes the stress out of booking a holiday. Just fantastic.

Sent by James Garfield Davies

Jane has been a massive support to me booking both complicated business travel arrangements often at the last minute as well as book holidays for me. I have recommended Jane to many friends and work colleagues and they all share my view! Simply put Jane is a cut well above the rest of her peers in the industry!

Sent by Jo-Anne Dunning

Thank you Jane for helping us to book a fabulous holiday, the range of options and the local detail you provided is with was great.

Sent by Susan Rogers

Jane is not only a complete pleasure to communicate with she was extremely thorough and exacerbated all options to provide the best holiday to meet my demands.

Sent by karen Morris

Always happy to help. Never too much trouble and always with a smile.

Sent by David Garfield Davies

Jane was extremely courteous and very diligent in trying to source a suitable holiday for us and responded to questions quickly. We are very pleased with the service

Sent by William Davies

What more can I say, other than the service from Jane has been excellent! I am totally sure that my three week vacation will fall into the same category. I will recommend Jane Hounsome, whenever the chance arises.

Sent by Barbara Jones

Friendly and excellent service, we know if we have any problems it will be sorted without any fuss.

Sent by Eli Berry

Jane is great, so well informed and very easy to talk to. She seemed to understand straightaway what kind of holiday we were looking for.

Sent by Sue Bradbury

Jane has been very helpful from the start. We would thoroughly recommend and use her services again.

Sent by Gillian Marshall

I love booking my holidays with Jane - not only does she find fantastic places to go but makes it stress free and hassle free when we depart because we have everything altogether! This really helps me when I have all four kids with us!

Sent by Christopher Renton

Fantastic to deal with, very thorough and made everything simple.

Sent by Erica Ward

So helpful. Nothing is to much trouble and always available. Patience of a saint.

Sent by Sean Taylor

Jane is always extremely helpful and accommodating to the needs of her customers. Our first trip with Jane would have been a complete disaster without her due to flight cancelations, but she was very quick to react and kept us updated regularly. I wouldn’t even consider booking a holiday in any other way

Sent by Dan Orman

We just wanted to email to say thank you so much for organising our honeymoon to the Maldives, and for looking after us. We absolutely loved every minute of it. It was so peaceful and relaxing, we didn't want to leave! If any of our friends or family are looking to book a holiday, we will be sure to recommend them to you! Thanks again!

Sent by Julie Wills

Jane has been incredibly helpful, resourceful, and patient when handling various travel arrangements for us. Thank you!

Sent by Angela Morrell

Always a pleasure to book a holiday with Jane.

Sent by Lisa Hickman

Jane is always lovely and helpful

Sent by James Dineen

Jane basically gave up a bank holiday weekend to answer e-mail after e-mail to get exactly what I wanted. She was, as ever, fantastic. Have recommended to family and friends before and will definitely do so again.

Sent by Iain Ferguson

Excellent service. Jane identified our needs very quickly and delivered an Itinerary that completely met our needs. Many thanks.

Sent by Tracey Roebuck

Personal service tailored to my needs always.

Sent by Roland Dangerfield

Our third fabulous holiday with Travel Counsellors. Already have another booked for the summer.

Sent by Jill Kretowicz

Would thoroughly recommend Jane.

Sent by Susan Murray

This is our second holiday we have booked with Jane and she is amazing at sorting out our holiday requirements. We had several changes which Jane happily accommodated and she provided us with lots of information about our choose destination and activities for us to choose from. When we think about going on holiday, we automatically call Jane!

Sent by Kim Fry

Jane made the whole process of selecting and booking our break incredibly easy. Her organisation was perfect which gave us great confidence that all the little details were in order and double checked.

Sent by Michelle Hill

Booking made was perfect, Jane understood our needs perfectly.

Sent by Sarah Barker

Jane was extremely helpful, especially with all the changes made to our arrangements. Would definitely recommend.

Sent by Kim Collins

Jane is fabulous! Very knowledgeable and helpful. I have recommended her to all my friends.

Sent by Luke Curtis

Always brilliant...would score 11+ if possible!

Sent by Francis Maddick

Jane is very good, nothing is too much trouble.

Sent by Antonio Peralta

Jane was very supportive and helpful with guiding us to an affordable but suitable holiday. She helped us compare the difference from an honest perspective. Jane patiently answered our holiday questions very kindly. She is lovely and we can freely talk to her about what we would like for our holiday.

Sent by Robert Shearer

We changed our mind about our original idea for a road trip and Jane was very happy to change the itinerary for us and re-plan our whole trip. We are now really excited about our first visit to Canada. and Jane has given us lots of information about places to visit. Nothing is too much trouble for her.

Sent by Kathryn Coffin

Amazingly responsive, friendly and just seemed to understand our requirements, will defintely be speaking to Jane about our holidays for years to come.

Sent by Laura Loving

Jane works around the clock to find you the best holiday that fits your needs, it’s SO helpful to be able to speak to someone outside of 9-5. And she’s lovely too!

Sent by Sarah Barker

Jane was extremely helpful, especially with all the changes made to our arrangements. Would definitely recommend.

Sent by Jeremy Clarke

I've already referred you!!!

Sent by Sophie Campbell-Smith

We had lots of changes to our itinerary and Jane was fantastic and nothing was too difficult.

Sent by Natalie Rowsell

We have had outstanding service from Jane - from the first email enquiring to actually booking our honeymoon. All of the stress had been taken out of booking such an exciting holiday. Jane had been superbly friendly yet professional.

Sent by Pauline Parker

Very friendly helpful Travel Counsellor, always happy to go the extra mile.

Sent by Angela Morrell

Always prompt and gets me what I ask for with no problems. A pleasure to use and gives peace of mind!

Sent by Janet Garside

Arrangements were made with Jane's usual efficiency even though we were late asking her to organise a family break for us during half term. Nothing was too much trouble - I wouldn't be surprised if the weather hasn't been organised too! Thank you Jane.

Sent by Jo-Anne Dunning

I would have no hesitation in recommending Jane to book all of your holiday needs. Thank you Jane for your patience and attention to detail.

Sent by Chloe Parker

I actually recommended Jane yesterday to a work colleague.

Sent by Tina Randles

Jane is professional and extremely efficient. She knows what is important to her clients and that is the most important thing.

Sent by Graham Clark

Brilliant service would not book with anywhere else.

Sent by James Garfield-Davies

Jane is absolutely excellent at arranging everything from family getaways to last minute business travel bookings.

Sent by Steve Flood

This is our first experience of Travel Counsellors, it will not be our last!! Jane was superb, we would have no hesitation in recommending her to any of our friends

Sent by Raviraj Londhe

Very helpful & fantastic customer service

Sent by Harold Finch

Jane just takes all the worries out of booking a holiday.

Sent by Sen Peralta

Jane is always happy to help her clients and gives lots of choices suitable to your budget. Would recommend to friends.

Sent by Linda Scott

Very professional, helpful, prompt and knew how to find what we wanted. Took the hassle away from me which was great. Reassuring and explained everything perfectly. Definitely recommend and have to others.

Sent by Jill Kretowicz

Have already recommended and will carry on doing so.

Sent by Paula Deery

Jane has been great sorting out our past and current holidays. Other members of our family and friends now also book with her.

Sent by Melina Shearer

Very friendly and professional service. Good ongoing contact and care provided.

Sent by Sandy Lyford

Fantastic support through the whole process, nothing was too much trouble, very helpful kept us informed every step of the way,

Sent by Di Gosney

Fab personal service from Jane from start to finish. Nothing is too much trouble for Jane.

Sent by Janet Sly

I will recommend Jane to my family and friends.

Sent by Angela Morrell

Always tell my friends how brilliant it is to work with Jane to get our holidays sorted.

Sent by Lisa Hickman

Jane has been very helpful in building our holiday to the many requirements we set her. We look forward to travelling later in the year.

Sent by Jenna Marsh

Amazing! I can't thank Jane enough! She was so helpful and thoughtful - nothing was too much trouble! I have and will recommend Jane to my friends and family and I will most definitely be using her again xxx

Sent by Karen Morris

Extremely patient and helpful taking into consideration our needs and dates available. Extremely impressed with service.

Sent by Katy Katy Scrivener

Jane has been most helpful in creating our dream honeymoon. Nothing has been too much trouble and always there to help.

Sent by Mandy Moody

I have booked with Jane on each occasion as she is always so professional and extremely helpful. And of course finds a lovely holiday with in my budget.. I always will recommend her.

Sent by Sarah Alexander

Fantastic customer care and service - Honeymoon

Sent by Matt Clarke

Jane was really friendly and helpful, understanding exactly what we needed. She found the perfect package for us at the right price. We're really looking forward to the holiday now!

Sent by Erica Burns

As usual, Jane has come up trumps!

Sent by Natalie Irwin-Ponsford

Super easy and Jane has once again sourced the best holiday for us!

Sent by Luke Curtis

Excellent service - cannot fault! Looking at another trip and getting info from Jane to book with her again :)

Sent by Manesh Mistry

Very speedy, caring and attentive service offered by Jane at competitive prices. Jane takes the hard work out of searching for holiday deals. Fantastic would definitely recommend. Will be recommending.

Sent by David Woolterton

You have done such a great job with that feeling of the personal touch and nothing was to much bother for you.

Sent by Rob Binfield

Very easy, very smooth and the choice of accommodation was brilliant. A lot of help along the way helped make a big birthday very special. Thanks Jane!

Sent by Tony Peralta

Jane Hounsome, is really good she help me organise everything on my travel

Sent by Hazel Goad

Delighted with the care and attention given, will be giving our details to a friend who is thinking of a trip to Aussie

Sent by Angela Morrell

Couldn't have received a better service so far! Already recommending you to friends!

Sent by James Garfield-Davies

Jane, has yet again meticulously planned a last minute week away for me and my wife. She could not have done more for us!

Sent by Kevin Watson

I viewed the whole experience as excellent in customer service. It was personable, very helpful and I felt very informed which help me make the right decision for me. Going forwards I will definitely plan future holidays with Jane.

Sent by Tina Randles

Jane is just a lovely person - really efficient and conscious of the needs of her clients. We have just returned from our first stay in Spain (mother and daughter) trip - just what the doctor ordered - lovely hotel, safe and a taxi ride away from lots of different places - have already booked a cruise in October and will use Jane again and again.

Sent by Gordon Coombe

This is the first time we have booked with Jane. We have found her very helpful and easy to talk to - nothing has been too much trouble and she has gone to considerable lengths in order to put together the package we were looking for. Thank you Jane.

Sent by Ron Hall

Jane made booking our trip so easy for us, certainly takes out so much of the legwork, very efficient & easy to deal with.

Sent by Pamela Monk

Fabulous customer service xx

Sent by Debbie Davies

Always better than excellent - I love having my own personal travel counsellor!

Sent by Renu Parmar

This is the second time Jane has booked a holiday for us. I will definitely be recommending her. She booked a last minute trip for us (leaving the next day) and we really enjoyed our trip! There was absolutely no pressure to book with her and I was given ample time to look through the packages she had put together, whereas I found another company quite forceful and didn't provide me with any reviews of the hotels. Thanks again Jane!

Sent by Daniel Freer

Very professional, reliable and always willing to help

Sent by Ceridwen Rowland

Jane Hounsome was very helpful and found us an hotel in Sorrento at short notice,. She was also very efficient in organising our flights and parking at Gatwick, we are extremely pleased with the service we have received.

Sent by Kim Collins

Jane spent time finding us a great personalised trip.

Sent by Graham Dowland

Very helpfully she couldn't have done anymore would use her again

Sent by Donald Randell

Excellent personal service

Sent by Matt Deery

Jane has been amazing sorting everything out for our special holiday . Thank you Jane

Sent by Sharon Wilson

Hi Jane We're all now safely back from Canada and thank you once again for all your help in organising our trip. We had a fantastic time and managed to fit in loads of sightseeing. We will definitely use your services again once we've saved our money to go away next and recommend you to other people so hopefully you will have some more happy clients.

Sent by Sue Murray

Jane was extremely helpful, efficient and attentive, I felt she really knew what we wanted and went that extra mile. I would definitely recommend her and use her services for all our holidays. An excellent and stress free way of booking a holiday.

Sent by Wayne Allen

Hi Jane Thank you so much for helping us find and book our perfect honeymoon location. Your service is absolutely fantastic and we would strongly recommend you to anyone. Very professional and reliable. Wayne & Lucy

Sent by Tracey Roebuck

Went that extra mile.. To make sure I got everything that I required.

Sent by Sam Hounsome

Thanks for looking after us so well again xx

Sent by Anne Burns

Jane was amazing from start to finish. Always helpful and responding promptly to messages, she provided a really personalised service, including prompts for key dates and actions and taking the time to ensure that each detail was right for us, down to the London hotel the night before. During the break, when a problem occurred in the accommodation and we could get no response from the local company, once we contacted Jane, she ensured the problem was resolved within 24 hours, keeping us informed by email all the time. The personalised approach continued after we returned, when Jane rang to check how our holiday had gone. We will definitely be booking through Jane again.

Sent by Michelle Hill

Service from Jane is always very quick and efficient. The holiday options are always ones that I haven't found online myself.

Sent by Stu Barker

Super quick. Super friendly. I will be coming back!

Sent by Natalie Ponsford

Such a great personal service- thank you!!

Sent by Rachel Scott

Jane was extremely helpful, very prompt in finding the perfect venue for my hen weekend taking into consideration location and how many to cater for. I will definitely be using Jane Hounsome again without a shadow of a doybt.

Sent by Paula Deery

Jane has once again come up trumps organising an amazing trip for my 50th birthday later this year.. Thank you Jane for your efficiency in sorting everything out and your lovely , kind personality which gives us confidence in knowing that our will trip is organised and nothing to worry about . We would recommend Jane to out family and friends.

Sent by Paul Dawes

Excellent communication and friendly service. Have already recommended you.

Sent by James Garfield-Davies

Jane, is a charming Travel Counsellor and will go to the ends of the earth to find you the perfect holiday. She always replies promptly to emails and never seems to turn her phone off!

Sent by Kelvin Tongs

Just brilliant. Taken all the hassle away from me. Thank you.

Sent by Mandy Moody

I would use Jane services again and would and have recommended her to my friends.

Sent by Lisa Rooney

Nothing was too much trouble for Jane, even after several changes of destination. I would highly recommend her to my friends and family.

Sent by Erica Burns

Jane was efficient, helpful and responded very quickly. She went above and beyond what was required. We were going to think about our options for a couple of days, but Jane's service and attitude convinced us to book through her within hours of receiving her quote. She is highly professional and inspires total confidence.

Sent by Richard Barnes

Very helpful service. Liked all the little extras like the leather travel wallet. These little things go a long way. Will be using you again!

Sent by Tim Deery

Jane has been brilliant and has arranged everything for our special holiday. We can't wait to go!

Sent by Bob Shearer

Jane goes the extra mile to tailor holidays to your needs and we would definitely recommend her to friends and family.

Sent by Renu Parmar

I haven't yet been on my holiday yet, however Jane has been amazing, she has worked hard to find me numerous different options and been friendly and accommodating. I will definitely book with her again and recommend her to friends.

Sent by Andrew Riggs

As always great personal service and great advice delivered with honesty

Sent by Janet Riggs

What Andy and I love the most is having someone to organize our holiday from start to finish.it takes all the stress away from us and that someone is lovely Jane.

Sent by Sharon Wilson

Have already recommended your service. Many thanks for all your help.

Sent by Sarah Fearne

Friendly, helpful, knows her stuff!

Sent by Abigail Jackson

I just wanted to say a massive thank you from both of us for everything you did towards our holiday, we had the most amazing time! The hotel was really lovely, the area was absolutely stunning and the whole experience was completely stress free. It was such a brilliant holiday.

Sent by Paola Ottonello

Jane is always very quick at addressing our questions and provided a great service.

Sent by Chris Nicholas

Jane has been a pleasure to deal with and she provided a prompt and efficient service. If the holiday lives up to these standards we will definitely ask Jane to help us again.

Sent by Wilson Lee

Would most definitely recommend Jane!

Sent by Harold Finch

This is my first time using a Travel Counsellor and it was so easy. I would recommend Jane to all my friends for ease of finding a very good holiday.

Sent by Tim Davis

Jane was very helpful in sorting out our flights. Very friendly and have recommended Jane to my friends.

Sent by James Dineen

Fantastic prompt and personal service. Have already recommended to another family who are using Jane.

Sent by Christine Hounsome

Jane offered us a very personal and efficient service. I would highly recommended her.

Sent by Mandy Moody

We have been very pleased with the service we have received by Jane Harris and would recommend her and will book with her in the future.

Sent by Matt Deery

Jane was extremely helpful and efficient in dealing with our holiday requests and gave it a personal touch in finding our dream holiday. Thank you

Sent by Claire Barnes

Excellent personal service, will definitely be using and recommending Jane to friends and family. Looking forward to our holiday now.

Sent by Lisa Whitley

Jane found us the exact holiday to match our requirements with speed and efficiency, the whole experience could not have been better. Thank you.