Whatever kind of holiday you’re looking for, there’s a personal Travel Counsellor for you.
My name is Janine Hay and I have been working in the travel industry for over 18 years.
This is my 10th year of being a Gold Travel Counsellor, and in my time of working within the industry I have travelled extensively. This includes throughout the Caribbean, USA, Australia & Indian Ocean. I have visited many other long haul destinations and more recently I completed a trip to the Golden Triangle in India, went wine tasting in South Africa and sailed down the Norwegian Fjords. Travel is just not my job, but my favourite hobby!
I pride myself in giving good honest advice and great customer service.
My speciality is organising worldwide tailor-made holidays, cruises, honeymoons and weddings abroad and I have a wealth of experience in this area.
I can also offer a wide range of travel options including flights, car hire and hotels.
Due to my location, I can offer travel that can be paid in Sterling or in Euros.
So for all your travel needs - large or small - give me a call or send an email.
I look forward to hearing from you.
I am extremely happy with the service I received from Janine. The service she provides is extremely professional and I very much appreciated her help in arranging my holiday. She gave great consideration to what I was looking for and provided me with...
Treasa O'Dowd, Derry, 09 June 2015
Janine's knowledge of travel and her willingness to deliver is amazing! I will continue to book many more holidays with Janine. Looking forward to Kos in August.
Janet Picken, Woodford Green, Essex, 09 June 2015
I just wanted to write a few words to thank Janine for another wonderful holiday. Janine's knowledge of the travel industry is amazing. Nothing is ever too much trouble, how ever many questions asked. I would highly recommend and have recommended Janine's...
Janet Picken, Essex, 22 May 2014
Janine has been outstandingly helpfull in everyway, we felt like she was personally going out of her way to make sure we had the best holiday/wedding possible.
Andrew McDermott, Londonderry, 27 June 2012
It is a great comfort to me each year when booking a holiday to know that Janine is on hand. I simply give her a rough idea of what I want and she will come back to me with everything perfectly arranged. If only she could deal with other aspects of my...
Anthony McGarrigle, Strabane, Co.Tyrone, 27 June 2012
I was delighted with Janine's service. The hotels were fantastic and the flight connnections etc culd not have been better. Our whole trip was a complete success. Many Thanks Janine, hopefully I will be in touch again soon
Anita Devine, Derry, 04 November 2011
Janine has been organising our travel for the last five years. Her advice experience and attention to detail is outstanding. Janine has travelled the world so her personal knowledge of destinations is invaluable. Janine is our first port of call when...
Bertie Faulkner, Londonderry, 29 October 2011
We have been booking our holidays with Janine for the past 8/10 years. She is always so pleasant to talk to on the phone no matter what the problem. She gets to know her customers and their likes and dislikes down to the smallest detail. As she says herself...
Elizabeth and Alan Wilson, Newtownstewart, 28 October 2011
I have booked holidays with Janine for some time now and have been more than satisfied with the service I received. Most of the holidays have been on her recomendation of accomendation. My husband is disabled and travel arrangements have been first...
Ellen Rosborough, Londonderry, 25 October 2011
We have come to rely on Janine's expertise. Whatever we need, whether it be flights, accommodation or a package she always seems to get exactly what we need. When it comes to travel and all things travel related her advice and help are spot on!
Maurice Baxter, Strabane, 21 October 2011
I have booked many holidays with Janinne, always a professinal job nothing is any trouble, i have travelled to Europe America and The Far East all hassle free thanks to Janine and would recommend her to everybody, forget the internet, have a stress...
Dianne Whelan, Douglas Isle of Man, 21 October 2011
When booking a holiday i give Janine location / dates, she gives me options & prices. We agree the booking and Janine puts in place any additional requests including efficient transfers. In the time i have been booking through Janine i have always been...
Edwin Leonard, Londonderry, 20 October 2011
Janine's personal service has helped me numerous times to book holidays for my family and friends. I love being able to send an email with roughly what I am looking for and I get all these wonderful ideas back in no time without having to leave the house!...
Helen Devine, Strabane, 19 October 2011
After spending a lot of time struggling to find the ideal honeymoon destination, a colleague put us in touch with Janine. We made an appointment with Janine in the evening, which suited us as we both worked. Janine listened to our preferances and came...
Conor & Carly King, Killaloo, 19 October 2011
Would have no hesitation on recommending Janine of Travel Counsellors for your travel arrangements.She is thorough, friendly & knowledgeable of all aspects of travel and does everything in her power to give you a successful and enjoyable holiday.
Ken Canning, Londonderry, 19 October 2011
I have booked all of my holidays in the last 6 years with Janine & have recommended her to a lot of friends as well. My parents use Janine for all their holidays & have been to some fantastic places & also my brother & his family. I would highly recommend...
Alison Spence, Londonderry, 19 October 2011
Just leave everthing to janine and you will have hassle free holiday/trip
Pat Donaghy, Derry, 19 October 2011
This is not a complaint...on the contrary...immence thanks and mega appreciation to Janine Hay for organising our recent holiday of a lifetime for us. From the amazing hotel in Barcelona to the fantastic cruise on Celebrity Summit, and finishing with...
Anne Conneally, , 03 September 2009
Janine was fantastic when we contacted her to book our holiday this year. The service she provided was excellent and she recommended what would be suitable for the kids. We had a fantastic holiday in Ibiza with the kids who are looking to go back to the...
S&S Smith, Co Tyrone, 24 June 2009
The service that we received from Janine has been a high quality and efficient from the moment we contacted her. When we booked with Janine her professionalism quickly eradicated any fears and anxieties we had about booking our wedding and honeymoon in...
John Mccullough, Omagh, Northern Ireland, 22 October 2008
With independent access to thousands of travel suppliers around the world, I've got an eye for added value. Take a look through my latest selections below. But even if nothing particularly catches your eye - don't worry! Let's chat and I'll take the hassle away from tailoring a perfectly personalised holiday just for you.
Contact me on 028 7131 8353
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
12 November 2013
I thought I had already sailed on my favourite ship in the world, but boy have I changed my mind after spending seven wonderful days cruising along the French and Italian Riviera's, on-board the Azamara Quest. From the moment we arrived in Nice everything ran so smoothly. On arrival at the sunny port of Nice our luggage was quickly taken from us and delivered to our cabin, and we boarded the ship to check in with a lovely glass of champagne, which was quite different from the normal hectic quayside check in used by other cruise companies, certainly this was more...
14 August 2011
After a busy school year it was finally time for our August family holiday, and the destination was St Lucia. We chose the fabulous Windjammer Landing resort in the north of the island as we felt it ticked all the boxes for a fun filled family holiday. After a nine hour flight from Gatwick and a further road transfer of just over an hour, we finally arrived. A warm welcome from the staff, a nice cold towel and refreshing rum punch was waiting for us; a nice touch after a long journey, before we were quickly whisked to our three...
19 May 2011
As a Gold Travel Counsellor each year we are rewarded with a long weekend to somewhere exotic, this year the destination was Dubai. We flew from Belfast to Dubai via London with Emirates airlines and after clearing immigration and customs, we made our way to the Westin Mina Seyhai Hotel located on Jumeriah Beach. The hotel, like most hotels in Dubai was very opulent, marble floors, chandeliers and plush furnishings in the lobby, everything you would expect from a five star property. After check in it was time to have a few hours on the beach before our planned brunch at the...
11 November 2009
When I was organising our honeymoon over 12 years ago I had put the Maldives on our list of destinations we wanted to go to, in the end we chose the Caribbean, but the wish to visit these amazing set of little islands remained. When it came round to organising our 10th anniversary trip, we decided that the Maldives ticked all the boxes and I got my wish! From the moment we landed into Mahe we were not disappointed. After a 45 minute speedboat journey we arrived at Huvafen Fushi, our home for the next 7 days. Just like a picture...