Based in Warrington

Jasmin Shaw

Available for new enquiries

It's Nice To Meet You

Hello, thanks for dropping by. I'm Jasmin, an established Travel Counsellor based in Winwick, Warrington and with clients across the length and breadth of the UK.

If you’ve found me, it’s likely you’ve had either a glowing recommendation for me, or for Travel Counsellors. I specialise in fabulous travel arrangements wrapped up in a truly personalised level of care. So, if it’s a friendly, genuine service and great advice that you need, then I’m your lady.

I’ve been in the travel industry for over 15 years now, and at the helm of my own business for almost six. Over my time there’s not much I haven’t seen, done or arranged. Whether it’s an epic road trip, an ocean or river cruise, a blissed-out beach break - or something a little chillier - I’m here to take your idea, consider the logistics and turn it into something incredible.

Over the last six years I have built up the loveliest client base. I don’t promote myself as mass market, I’m not in it for towering passenger numbers or mammoth sales targets. I am all about the small and the personal. I take the time to get to know you, what you like, what you don’t, and create travel plans that take every bit of your brief into consideration.

I’m here to save you from the rabbit hole of the internet, taking the stress out of researching and planning and adding a career’s worth of personal knowhow and expertise. And beyond that, the complete assurance that if you need anything, or things go awry, you’re never more than a phone call or a Whatsapp away from me. 24/7, before or during your trip, I’m always on hand.

My customer reviews speak for themselves. I don’t pay to advertise, but instead grow my business based on word of mouth, recommendation and repeat custom. Because I don’t think there’s a better way to find someone you can trust and enjoy working with. I have a customer satisfaction score of 100%, plus constant 5* reviews on both Facebook and Google. Back that up with Travel Counsellors’ enormous collection of awards, and you know that you’re in safe hands.

So, how can I help you..?

I have fantastic relationships with a whole world of hotels, airlines, cruise lines, transfer companies and attraction ticket providers to tailor-make pretty much anything you want, all wrapped up in complete ATOL protection and financial peace of mind. If it’s something a little more niche, I work directly with on-the-ground teams in destinations across the world who will plug-in a level of local knowhow to create you something entirely unique. Picture bouncing across the glacier in a custom super-jeep in Iceland, or a boutique tour of Australia’s Yarra Valley vineyards followed by a hot air balloon ride. Whatever you're dreaming of, I'll go out of my way to make it happen. Alongside being a fully licensed tour operator, I’m also an independent travel agent with the ability to book from a wide choice of tried and trusted third parties. All this means that I can quickly compare and whittle down options, with the total assurance that you've got someone in your corner, working their socks off to get it right for you!

I like to be upfront that while my prices will always be fair, I'd much rather promise to be the best possible service than the lowest possible price. In my experience, it's when you really need someone that you appreciate the value of a friendly human to quickly jump on the case and sort it out for you. So I don't try to beat the internet or DIY bookings where there's no care involved, but I will always go above and beyond to consider every angle, offer you reliable advice and ultimately help you arrange something wonderful whether you come to me with a clear idea, a vague outline or a blank page.

Ready to discover the hands-off, friendly and relaxed way to book your next trip? Get in touch and we can arrange a time to chat on the phone, Zoom, or over a cuppa.

Look forward to catching up soon!

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Camembert, Calvados and Cider - the good C words

21 August 2023

Following on from our river cruise on the Rhine last summer, we decided to throw caution to the wind and try the Seine this August. The Seine runs through northern France, and this cruise started in Paris before winding its way up towards the Normandy beaches and back towards the City of Light. As is usual with me, I like to push my luck when it comes to holidays and so with a smidgen under the annual leave required for my husband, we missed the first two nights and met the ship (A-ROSA VIVA) in Rouen. This was good fun, involving a First Class train from Paris, a quiet carriage, two children eating their way through France’s most audible picnic and a cross man shhh-ing us every few minutes. So, let me tell you about the ship. I’ve done a few river cruises before (twice on the Rhine and once on the Danube). The ships are always roughly the same size, around 200 passengers, and are usually the same setup, three decks plus a sun deck. It’s SO personalised compared to a big ocean ship. I love ocean cruising so I’m not knocking it at all, but this is just another level: friendly, always the same faces, a barman who knows your drink, a first officer who carts your young son-turned-devotee around all week. It’s really impossible to not feel like you’re coming home at the end of a day ashore. We had two interconnecting balcony cabins. If you’ve not river cruised before, I would heartily recommend going for a balcony. There is honestly nothing like slowly sailing down the river and hearing the gentle lap of the water, watching life on the riverbanks just glide on by. Rouen is the capital of Normandy and famous as the place where Joan of Arc got burnt at the stake. It’s got a strangely Shrewsbury-feel, half-timbered buildings and cobbled streets, albeit a significantly more incredible cathedral (sorry Shrewsbury), a beautiful astronomical clock and even the oldest inn in France (1345!). Sailing out of Rouen was a spectacular experience. The landscapes are so green and lush with chalky cliffs and mile upon mile of untouched nature. The sun deck is the perfect place to enjoy this with a cocktail, chatting, sailing, the kids playing shuffleboard or trying to murder one another over a game of Dobble as the sun sets... After Rouen, we sailed to the pretty town of Caudebec famous for its camembert. On embarking the day before, we had got chatting to Hannes who was the DJ. Hannes had only recently joined the ship, a self-taught music teacher he was probably the most passionate and serious man I have ever met about music. He invited us on a ‘Musical Journey of Caudebec’. We met him promptly at the quayside at 10:15, with his guitar and canvas blazer slung about his shoulders and an instruction that we must only ask any questions via the medium of singing. As you can imagine, this was a very memorable couple of hours for us culminating in a pre-lunch shot of Calvados (a wince-inducing apple brandy). That afternoon, we took a tour towards the coastline at Deauville (holiday destination of choice of many Hollywood heyday stars and really beautiful), as well as Honfleur. This is where the Parisians come for a weekend break. Historic streets, a stunning harbour, super-chic and so many excellent places to eat and drink. We helped ourselves to a cider tasting here. It’s apparently a thing that they drink cider from these wide, shallow teacups so we sank a dry, a sweet and a rose, all from the region and all delicious. The next morning we woke in Les Andelys, a tiny town presided over by the hilltop ruins of Chateau Gaillard, which was where Richard the Lionheart fortified the border between the English-held areas of Normandy against the French. We – through a combination of strong calves and ice cream-related bribery – topped the summit admiring gorgeous views across the countryside. What struck me here was that this incredible piece of history had swerved the crowds of day-trippers. And that’s possibly one of my favourite things about river cruising. You are not entering into tourist traps, you are delving deeply into a region, and seeing things you probably wouldn’t know you wanted to visit otherwise. It’s great to do both, but in the crazy busy months of summer and with the words ‘over-tourism’ being bandied around, it is great see an alternative in action. That afternoon, we sailed out of Les Andelys towards Vernon, famously home to Giverny, Monet’s home and garden. We walked around the perimeter of the famous lily pond through the vibrantly coloured flowers and gardens. I don’t count myself a gardener but for an art appreciator or a hardline horticulture fan, it is surely heaven. On Tuesday, we sailed towards Paris all day. This is where you truly relax. Our new friend the first officer had taken Dave on a tour of the ship’s engine room the day before, so I took my couple of hours back in the spa. There are loungers inside and out, a hot tub and a sauna. I sat with my book in total peace and quiet watching the world go by. The next morning, we got up early to spend the full day in the city starting at the Eiffel Tower. I was absolutely awestruck by how many people were risking life and limb to stand in the middle of a main road to get a picture of themselves with it. There was also more than one couple in full wedding attire having a photo shoot. We walked along the banks of the Seine to the Tuileries Gardens. We stopped for a spur-of-the-moment lunch at a restaurant called Les Antiquaires enjoying every French stereotype – frogs’ legs, Normandy oysters, snails and a vat of wine. Afterwards, the kids took advantage of us and we withdrew 50 Euros and let them go wild in the fair which filled the Gardens. We finished at the Claude Monet Lily Pond exhibition at L’Orangerie which brought our entire experience full circle. In short, river cruising is the most relaxing, pretty and enjoyable way to really get to grips with a region. It’s not all big sights and box-ticking, and that is exactly its charm. Whether you have considered yourself a cruiser, or indeed a river cruiser, or not, I’d say the main thing to think about is whether a holiday off the beaten track with superb local food, drink and a truly boutique service are for you. For me, it’d be a yes every time! Fancy it? I work with an excellent choice of river cruise lines promising everything from kid-friendly to butler-runs-your-bath. I’ll guide you through the entire experience to find something absolutely perfect for you.

New York, New York!

05 December 2023

It doesn’t take much to persuade me to book a holiday. Late last year I was scrolling through Facebook and read the sad story of a travel consultant who had lost her husband. It had been his dream to go to New York, but he had never made it. So, she’d booked a whirlwind trip for herself and her son, determined to make it happen in his honour. Fast-forward a couple of hours and I have also booked myself a trip to NYC, a surprise for my husband who I have a welling up of gratitude and love for after this whole episode. We would go at the end of May, and to heck with the people who say that it’s absolutely not a place for young children. At the end of May, we are stood at an emptying luggage belt at JFK, our pram and buggy board nowhere in sight staring down the barrel of four nights in the city with two kids and no wheels. There had also been some tears as we transited in Dublin (mine), one favoured sandal somehow snapped clean in half (also mine). But we were there, we had MADE IT – the Big Apple was ours to discover. This was our first time to NYC, and so I was keen for us to be right in it. Unless you’ve been to Times Square, it’s very hard to get a steer on exactly how insane ‘right in it’ is but if you can picture a lady in nothing but a thong, pumping Nigerian nightclubs (in the day), spinning selfie wheels and throngs of people spilling onto pavements surrounded by huge flashing billboards, you can get a rough idea. NYC is five hours behind, so landing mid-afternoon was actually nearly bedtime for the kids. We had managed to score a random pram from baggage reclaim but the chorus of ‘my legs hurt’ from Lois was wearing a tad thin. With both kids dead on their feet, we ended up in the bright lights of a 99-cent pizza slice shop and then plodded back to the relative calm of our hotel, The Michelangelo, to crack open a box of wine from our suitcase (husband goals) and enjoy the smug peace of two slumbering children. As 2am rolled round, the inevitable happened, and both kids woke, presuming it to be morning. With much cajoling and a full bed, we all managed to get some sleep, waking up at a time we would have been delighted with at home, but somehow in NYC was actually only 6am. This turned out to be one of the very best(?) things about going to New York with kids. It was early starts making the most of the full day, but equally early to bed, and a bit of downtime for us. A side note here on The Michelangelo, which is perfect for families. We had a suite with a living room and a separate bedroom. By New York standards it was ginormous, plus every room has a huge marble bathtub too. It’s a real slice of old school Italian glamour in a great location, somehow managing to be both on the doorstep of everything, but also homely, safe and peaceful. Day two, we started with a proper American breakfast at an old-school diner called Johny’s Luncheonette. We all sat in a row at the counter watching them make our pancakes and eggs over easy. Johny's is one of the most popular, and had a pretty big queue outside constantly. But you'll find plenty more great diners dotted across the city. We’d gone to NYC with our eyes open knowing prices are really high now, so our plan was a humungous breakfast and then a light lunch and dinner so we weren’t going too mad. That being said, we still managed to average £500 a day in spends! And I will never eat another tater tot again… That afternoon, we’d booked tickets for the baseball. This was one of our absolute favourite parts of our trip - the atmosphere in the Yankees Stadium was incredible. We had no idea of the rules, and it was $17 for a beer, but I would recommend as an absolute must do if you are in NYC during the season. You can easily hop on the subway from Midtown to the Bronx, and tickets to the game were about $35 each. Day three we activated our NYC Pass. This is one of my biggest wins – The Pass includes access to loads of attractions, some need pre-booking, others you just scan on the door. Each day you buy it for, the average price becomes cheaper, so it’s worth doing it for at least three days in my opinion. We managed to squeeze quite a few things in but could have done more. The Empire State was fabulous. It was the whole history of the place which blew me away. They have an area where the windows are screens, playing King Kong scrambling up and peering in at you. Billy was absolutely beside himself screeching “MONKEY!” for the remainder of our trip. New York does viewing platforms brilliantly and we climbed the Edge, Rockefeller and One World during our trip, but I’d say Empire State pips them all to the post. We also did a day’s pass on an open-top bus tour which was very, very welcomed by day four when my ankles felt as though they would buckle if I dared take another step. This was a great way to tick off Wall Street and Lower Manhattan but, in honesty, I could have happily spent another full day exploring here. It makes sense to do One World, the 9/11 Memorial and Statue of Liberty while you’re in this part of the city. While we didn’t make it to everything, we did hit One World at sunset with helicopters at virtual eye level, which the kids loved! Four nights taught me that to experience it properly, you’d be so much better with longer. We barely brushed on Central Park. I’d have loved to have made it to the old school fairground at Coney Island. I was desperate to have a wander around Chelsea and Greenwich although we did make a stretch of the High Line, a disused railway route that’s been refashioned as a green oasis in the city making a great walk with artworks and events. The kids were too young to go to a show, but it would have been on our list. We did squeeze in Ellen’s Stardust Diner, an old school 50s joint where the waiters and waitresses suddenly start blasting out fabulous Broadway-worthy music performances. Rainbow bagel with lox and cream cheese, a huge Bloody Mary and glitter confetti raining down on you is so the best start to a day. So, New York, in summary, in your face, epic, flipping expensive and, quite honestly a bit lifechanging. Even though (for my own holidays) I’m very much take it as it comes, it’s definitely a place that requires a bit of an itinerary. But it’s also amazing to just walk round, looking up and soaking up somewhere you’ve seen thousands of times in movies and TV. We had a truly incredible few days and would return in a heartbeat, kids or no kids.

River cruising with kids - are you sure that's a good idea?

18 September 2022

Holiday planning for my own family can be a curious affair. My husband wants nothing to do with the logistics but will happily make my life a misery for a week if it’s not up to scratch. My kids are young and therefore fairly easy-going, but if there’s not enough to do, then woe betide you. For both parties, they don’t like very hot weather or lying around all day. For me, I like culture and history but a good bit of relaxation too. So, this year, a river cruise. We’ve ocean cruised plenty before, but the rivers are a different beast. Would the ship be too small, the itinerary too boring, the clientele too old? We got a great option on a family cruise with A-ROSA, and I will tell you all… It’s fair to say that the typical river cruise customer is a bit older, but with lots of work being done to highlight the active nature of many of the places you’ll visit, plus more of a trendy take on ship design and dining, you can now find many options where the age range is more of a mixed bag. On A-ROSA, who are fairly unique in that they welcome children on board, the split in the school holidays was probably about 70% over 50 and the rest a mixture of couples, multi-generational families and a few families with kids aged from baby to teen. The atmosphere was so lovely: relaxed, friendly and a great balance. It had that rare thing of being family-friendly in the school holidays, but not a playground of rampant, ear-splitting kid hell. We cruised the Northern Rhine, custom-picked for my husband for its variable weather. At the time of travel, Europe was locked in a weeks-long heatwave and drought meaning that river levels were reaching record lows making some stretches of the Rhine impassible. For our trip, this didn’t affect us except that we started an hour and 20-minutes’ drive north of our original starting point in Cologne. River levels rise and fall, and the cruise lines are great at quickly and expertly amending routes to make the journey go without a hitch. We sailed around Holland and Belgium to places we’d never really heard of which can sometimes be the case with a river cruise. And what a treat it is! Our own itinerary took in Hoorn, Lelystad, Ghent, Dordrecht, Antwerp and Nijmegen. On a river ship, you literally pull up in the centre of town so you can amble on and off when you want. It’s like a little city break every day. We squeezed loads into the week – some for us, some for the kids and I can share details of them all if you’re interested in this route. But, some concise highlights: Hoorn which is a really pretty Golden Age city (a bit like a mini Amsterdam) but somehow when we visited it was their biggest festival of the year and so instead of the lazy afternoon strolling through pretty streets and sitting in a pavement café, it was actually a full-on rave with a huge funfair and many, many Dutch people drinking Heineken and bellowing. Everyone got back to the ship in a state of shock but it was so fun! Lelystad we took the train to Amsterdam because canals and a Red Light District – where can you go wrong with a toddler and a five-year-old? In Ghent, we went to an amazing indoor/outdoor waterpark with loads of slides and pools and a big spa. In Dordrecht, we got a tour of A-ROSA’s brand new ship which has been designed especially for families with a kids’ club and cabins sleeping five. In Antwerp, we visited the MAS Museum which was spread over 10 storeys and did a corking job of keeping all ages engaged and happy. And there’s a lovely bar with 360-degree views of the city on the top! Nijmegen was my favourite place despite having never heard of it before. It was market day and it was so pretty and cosmopolitan I was having visions of moving here, perhaps shopping for local produce to carry home in the basket of my bike… In between being in port, you’re sailing which tends to be a mixture of daytime and overnight. The daytime sailing is lovely. If the weather’s good you can chill on a lounger on sun deck and have a cocktail and just watch the views go by. They held events like a brunch as you cruise down the river, food and wine tastings, games tournaments. The ships are small compared to ocean ships but you’ll find plenty to do and it’s a great balance of busy days exploring and relaxing time on board. Our ship had a beautiful spa right at the front with an outdoor jacuzzi. Lois and I got up at the crack of dawn on our first day, got our robes and slippers on and went. It was totally empty and we had the most surreal time sitting out in the jacuzzi slowly gliding along the river, going under bridges and watching the morning joggers and dog walkers go by. So many people have asked me since we’ve got back, ‘weren’t the kids bored?’. I’m the first to say this isn’t the type of family holiday for everyone, but honestly, it was one of the nicest trips we’ve had. The atmosphere universally was so friendly and welcoming and we instantly felt totally at ease. Our cabin setup was perfect with two interconnecting rooms meaning we had loads of space and all got a decent night’s sleep which is half the battle. There was music and entertainment in the evening, in the daytime games like mini golf and giant checkers. A little kids club that ran just in school holiday times. They made Lois mocktails in the bar and they left a highchair for Bill permanently setup in the restaurant. There were kids dishes at dinner. But mostly, being off ship in a new place every day was brilliant. It was all the things we love about a city break but made a million times easier with no packing and unpacking and loads of freedom to do what you want, when you want. There’s so many river cruise lines out there now, and I can help you choose the right one for you. A-ROSA are excellent because they offer a really relaxed atmosphere with lots of flexibility both on the ship and in port. Likewise, you can opt for cruises that are more structured with included tours, ones just for adults, boutique ones, ones with butlers! Similarly, there’s a huge choice of rivers and ports to explore too, both across Europe and with an increasing amount in places like Africa and the Far East. For me, I’d definitely river cruise again… they had me at Premium All-Inclusive and a complimentary spa! Considering it? I’ll use my first-hand knowledge and great relationships with a world of suppliers to find the perfect cruise line and itinerary for you.

Discovering Montenegro – a little slice of Italy floated over the Adriatic

22 July 2022

You’d be forgiven for asking twice where Montenegro is. Clinging to the coast just below Croatia, this tiny country flies under the radar, but packs an enormous punch in good looks, amazing food and a new line in luxe hotels. Yes, dear reader, you’ve just discovered a little-known gem… Our own trip to Montenegro was one of sheer pot luck. We were booked on a cruise, but the kids clubs got cancelled, and so we decided to look elsewhere. An easy three hours from Manchester later, and we found ourselves in Tivat, Montenegro’s main city and airport. It’s tiny, a bit Borat, and not the most salubrious entry to the country. On the drive over to our hotel, I have to admit more than a few furious brows were raised between hubby and I. The inland drive is a bit of a weird one and having read that Budva was the ‘Miami of Montenegro’ the outskirts told us the country’s PR department had had a field day. We’d been moved from our planned hotel, the Iberostar Herceg Novi, due to a late opening, and so instead were staying at the Iberostar Bellevue, a 4* perfect for families. Its with joy that I say that any misgivings immediately melted the moment we stepped into the hotel. Set in huge gardens filled with towering Cypress trees and beautiful pools, the resort had Italianate nailed, and too, fabulous kids’ facilities and impeccable service. Perched right on the beachfront, we were halfway between the resorts of Budva and Becici, but, being such a speck on the map, the rest of the country was in easy reach too. I’ll start with Budva. A fortified old town sitting on a headland on a wide bay with an island plumb in the middle, Budva is a spectacular gem of gloriously golden tiny streets filled with blooming wisteria trees making amazing lilac-coloured backdrops to photos. The transparent sea laps around the city’s walls as you look back along the coastline which changes from shingly beaches to dramatic mountains in the matter of metres. On the outskirts of Budva, beach clubs and restaurants line the shores and the approach to town goes from sketchy to chic with billionaire’s super yachts and traditional fishing boats bobbing along the harbour and tables and chairs pulled up on the sea’s edge serving local seafood, caught that day. Head in the other direction and discover Becici. Booming with the development of luxury hotels, Becici has the charm of a tiny village where a seafront promenade delivers you into a lovely corner of authentic tavernas. Life is undeniably changing here, but, for now, huge just-caught tuna hangs from its tail outside superbly quaint restaurants and the sound of the sea is the perfect backdrop to carafes of local wine and plates piled high with reasonably-priced Montenegrin cuisine. The sea in Montenegro is unforgettable. Totally crystal-clear. As you walk round the coastline, you’ll find untouched coves and amazingly beautiful rock formations and caves. If you keep going from Becici, you’ll discover a beach reserved for the royal family’s pad, and then, onwards, an island which has been transformed from historic fortified town to luxury resort where you can opt to stay in swishly-restored houses lining miniature plazas, backed by the sea. Grab a taxi to Kotor, and find yourself at the foot of a fjord dubbed the biggest in the Med. The sea here is emerald green and the scenery nothing short of spectacular. We enjoyed a few drinks at a bar set over the bay with a platform down onto the beach filled with pebbles perfected for skimming into the still waters of the Adriatic. The fortified town is well-hidden but no less a huge draw for cruise ships. When we visited, the Russia and Ukraine conflict had recently started, and so the streets were empty. The old town is stunningly beautiful: tiny churches and townhouses with brightly-painted shutters hiding from the sun. Cobbled alleys give way to atmospheric squares filled with restaurants and cafes. The feel of Italy is strong here; oh, and the food… The freshest seafood, pasta tossed in olive oil with chilli and parsley, huge slabs of something like a Spanish omelette, roasted potatoes with peppers and aubergine, enormous salads, mashed potato like you’ve never eaten (do you get the feeling we enjoyed it?). So, Montenegro, all in all, a little off the beaten track, and all the better for it. It has an unbelievable amount to offer luxury travellers, nightlife seekers, families and, with a startling number of national parks, adventurers too.

A long weekend in... Prague

20 February 2020

That little pocket of opportunity between Christmas and New Year is always my favourite time to go away. Work is sleepy, civilisation is in a lull and most places are still all dressed up for Christmas. This year, we took ourselves off to Prague. Having previously visited (and adored) Vienna, I wanted more Austro-Hungarian oomph, hearty fare and good beer. It did not disappoint. Getting to Prague is a doddle, there’s regular flights and it’s a famously good value city break so expect it to stack up well on budget. It’s reasonable when you’re there too, but like most European cities now, prices are high once you hit the centre. We stayed in a leafy suburb of the city, around half an hour’s walk from the Charles Bridge and the main, big-hitting highlights. We’d picked an apartment, because, with a kid, it’s just easier to try and have a bit more of a defined living/sleeping set up, plus a little kitchen was a god send. I’m quickly realising that toddlers and city breaks can be a bit hard work, but, ultimately, worth it. I’d booked four nights, and with great flight times, it worked out that we’d have five full days, plenty of time to explore this beautiful city. Prague is definitely easy on the eye. As you walk into the handsome city centre, either through opulent wide streets lined with palatial buildings, or along the Vltava River where hills rise steeply in the background overlooking the city, you’re never far away from an enormous, gold-gilded gothic church, or a grand boulevard. Which, although imposing at any time of the year, are even more beautiful in the glow of wrought iron streetlamps and glittering Christmas trees. The winter months are obviously high Christmas markets time in cities across the continent, and Prague leads the way with some of the most notable in Europe. Our main entre to the city every day was a stroll down Wenceslas Square, watched over by a huge statue of a horseback St Wenceslas. Christmas markets line the road from around halfway down with towering Christmas trees and traditional treats (like a griddled camembert and doughnut curled into a cone, filled with ice cream). The main one though, is in the Old Town Square. We stumbled upon it by mistake and couldn’t believe how absurdly pretty the area was. It feels much more quaint around here, still grand, and very touristy, but filled with lots of narrow back alleys and tunnels through the buildings. This is also the home of the famous Astronomical Clock, the third oldest in the world, and the oldest to still be operating now. It comes alive at the hour with moving people and chimes. Hundreds and hundreds gather to watch it, even late at night. The main pull for many though, is the Charles Bridge. You know when you’re getting to the Charles Bridge because suddenly the streets are ten-thick. It’s so busy around here but crossing the Vltava across the beautifully ornate bridge lined with grand statues remains the top thing to do. One of my customers had mentioned to me that we must play Smetana’s The Moldau as we cross; a classical piece dedicated to the Vltava. So, with a pram to part the crowd, and our phone blasting out, we drifted back to a more peaceful place in Prague’s less touristy past. On the other side of the river, Mala Strana (or lesser town) crawls up the hillside, in a pretty higgledy-piggledy way with more of the same colourful grand buildings and a stately riverside park where a lovely restaurant aside a stream plays live music and offers blankets and roaring fire pits for cosy al fresco drinks, even in December. If you’re a low carb, vegetarian, non-drinker, look away now. Prague’s cuisine is heavy on the stomach, light on the vegetables and always with dense bready dumplings, perfect for soaking up the plentiful beer! Like most places now though, if the more traditional food scene doesn’t tickle your pickle, there’s plenty of more international choices dotted around the city. On the outskirts of town, expect to pay a couple of quid for a meal, and a pound or so for a beer. In the centre, easily times that amount by five or six (or more). I loved the city, and found it the ideal choice for a good value, family-friendly break. It could definitely also be tailored to something a little more romantic, or a little more lively. You’ll find some river cruise lines offer a pre or past stay here before heading over to the Danube which would be another superb way to explore more of this pretty and historically fascinating region. Planning a long weekend? Jetting off for a few days in a new city is pretty much my favourite thing in the world. So, I’d love to help you plan and get the most out of yours.

Is one week enough in Florida?

28 November 2019

I’m a pack-it-all-in kind of traveller. And I don’t just mean my cases (which are always ludicrous both in volume and weight). When I go somewhere, I love to squeeze in as much as I can. This November, without school holidays to worry about, and with a week to spare, we headed off to Florida to explore the Sunshine State. With year-round good weather, Florida is a sun-worshipper’s dream. Our summer months can make it humid and you’ll frequently get short bursts of heavy rain in the afternoon and in the evening. In our winter, the heat subsides a little, so it’s ideal weather to get out and about. Whenever you go, you’ll always find plenty to do. We started our trip in Orlando, with four nights at the Sheraton Vistana Village on International Drive. We only bargained a few days here because a) we were travelling with a two-year-old, and didn’t want to commit to too many hectic park days and b) we were desperate to hit Miami in our week-long stint. When I pictured International Drive, I had in my head a strip of restaurants, bars, hotels – the kind of hub of Orlando. What I quickly realised is that this is on a completely different scale. Hiring a car is the ideal way to get around if you’re not on site at Disney or Universal. If you don’t fancy driving, Uber is readily available and a godsend. Plus, parking is expensive, so you might find it weighs out in the long run. Day one, Orlando. Whacked from the flight, we chilled around the hotel, enjoying the huge heated pools and the gorgeous blue skies. My husband is a keen shooter, so he headed off to a professional range (which he LOVED) and then later we drove to Downtown Orlando and Lake Eola. This place has such a cool atmosphere with a walkway around the lake, swan pedaloes to hire and a laid back bar dishing up Margaritas while the sun sets. The perfect way to settle into Floridian life. Because we were travelling with a toddler, we’d opted to just go for SeaWorld and Universal tickets. We covered SeaWorld in our second day, and it was a great shout. It’s structured with regular animal shows plus a brill parade in the new Sesame Street land. There's big rides too, but because there was so much else going on, we didn't miss them. The Sesame Street area is great for tots with a handful of rides with toddler-friendly height restrictions plus a splash park and play area. I was the main driver behind Universal. We opted for Islands of Adventure because of Seuss Landings, a colourful zone aimed at smaller thrill-seekers. This side of the park also has Hogwarts and Hogsmeade Village. So, for a Harry Potter geek like me, kicking off the day with a butterbeer in The Three Broomsticks was paradise. Universal offer a really handy child swap system. You don't get to trade in your kid for a better behaved one, but you do get to jump the line by hopping into the single rider queue, splitting when you reach the front, with one going on the ride, and the other waiting it out in the family room. When they're done, they can go straight to the family room, trade places quickly and rider two goes straight on. Universal is much more ride-oriented and so this works really well for making sure you have a full day and get your money's worth out of the ticket price. We didn’t stay on site at Disney, but loved the chance to visit Disney Springs, a fun village filled with shops, restaurants and entertainment, and Disney’s Boardwalk, a romantic lakeside setting with a New England theme and a few restaurants (my favourite of the two). You can visit either of these without being a Disney guest, or holding a valid park ticket. Parking is free too. After a busy few days in Orlando, we headed down the coast to Miami. The drive was easy, but traffic can be heavy, and pre-paying your tolls is a must. On route, we visited Sawgrass Mills, a frankly enormous outlet mall with fantastic shopping. You may well need a spare suitcase! In Miami, we stayed on South Beach, a few blocks from Ocean Drive in a boutique suite hotel called ABAE. We’d picked both hotels on account of their spacious layout and separate bedrooms. I loved this area, South Beach with its low-rise, pastel-coloured Art Deco buildings feels like a proper beach resort compared to the skyscrapers of Downtown Miami. On our first day, we couldn’t tear ourselves away from the South Beach people-watching. Lined with trendy bars and restaurants, it’s the place to see and be seen with super cars rolling by and the great and good of the Miami scene eating brunch and sipping mimosas. It was straight out of a music video! The following day, we did an open-top bus tour aiming to take in the colourful Wynwood Walls and Little Havana. Traffic was heavy and with the best will in the world, we can’t make an early start. So Wynwood fell by the wayside for extra time in amazing Little Havana. A real Cuban outpost, Spanish is spoken here and bright murals, fabulous music and authentic restaurants make you feel like you’ve been transported straight to the Caribbean. We visited ‘the most famous Cuban restaurant in the world’, Versailles, for delicious roast pork and black ‘moros’ rice – as well as, of course, several mojitos! We missed our last bus home and ended up delightfully stranded at Bayside Park. Yachts bob in the harbour, al fresco cocktail bars circle a live music stage, and on our Friday night, a group blasted out live Latin music while people of every age salsa-ed under the stars. Amazing! We loved both Orlando and Miami and, on reflection, needed much more time to do it justice. But all that means is that we DEFINITELY have to return! If you're planning a trip to Florida and need some help, tips and advice on how to make the most of this fabulous destination then give me a shout. I can create you a bespoke itinerary tailored to your every requirement.

A Self-Drive Through Tuscany

20 February 2020

Tuscany. The very word conjures images of slender Cypress trees and rolling hills. Divine wines and pretty towns. We spent a week self-driving through this famously beautiful region picking up tips, must dos – and a few very decent bottles of plonk! The rare example of a favoured holiday destination where the countryside wins out over the coast, we based ourselves just outside of Florence, giving us the option to dip into the city when we wanted, and discover the rest of the region easily too. We’re pack-it-all-inners and so I’d already earmarked several places I wanted to visit during our trip. Early June, when we went, is prime time for exploring, with temperatures inching up into the late 20s and early 30s so expect long sunny days made for strolling through beautiful squares, dining al fresco and cooling off with Italy’s famous gelato. Our first port of call was Florence. For me, I think we made a mistake by visiting over a weekend. Florence is so busy now. And it’s little wonder. With more than its fair share of beautiful architecture, great shopping and delicious food, holidaymakers are clamouring to get their fix of Firenze. I’d plan to stop here midweek, making time to admire the beautiful Duomo with less hordes, and the opportunity to wander a little more freely across the postcard perfect Ponte Vecchio – the city’s unique bridge complete with shops. Laidback Lucca was next, and for us, we found it much more our cup of tea. Friends had recommended this sleepier spot after their own Tuscan honeymoon several years back. Ringed by thick medieval walls, the old city is a pretty delight with a clutch of lovely restaurants, shops and cafes, a huge rambling street market with literally hundreds of stalls (we visited on a Sunday), and a much more local feel. Without a doubt, the best thing to do here is hire bikes from one of the many rental shops – we paid around seven Euros each for two hours – and cycle the wide tree-lined promenade atop the walls. The views are spectacular. It’s no visit to Tuscany without exploring Chianti. The famed wine region is beyond pretty with winding country lanes lacing through rolling hills. We found there to be quality vineyards dotted all across the landscape here, some demanding to be pre-booked, others with a more laid back approach. If you know your wines, and one is of a particular interest, I’d recommend getting booked in in advance. We dropped into a vineyard, met the owner and enjoyed a private tour and wine tasting. It was only around 15 Euros each, and a real highlight of our experience. Unfortunately our bill for taking wine home was a little higher! We’d just missed the famous Paleo when we travelled to Siena. If you’ve not heard about it, it’s when Siena’s neighbourhoods are at their most rambunctious, rivalling one another in a centuries-old horse race in the city’s main square. The floor is trodden with sand, and the whole place is absolutely alive. A little more sedate when we went, but still packed with character and charm, we loved this place with its atmospheric streets and a bit more of a rough-around-the-edges appeal. San Gimignano is the place that tops many an Italian wish list. Outlandishly attractive and perched above a hilltop, you’ll find cobbled lanes and grand squares loomed over by medieval towers. If I’m honest, I’d say this is likely a place that’s best enjoyed out of season. With spectacular settings like this come huge crowds, and as much as we liked it, we felt that it did dampen the atmosphere a bit. Spring or autumn would be just perfect here. And finally, with many of Tuscany’s drawcards already under our belt, we clamoured for something a little different on our last day. And beyond the big-hitters, more undiscovered gems still lie. We visited Arezzo, and absolutely loved it. In the process of gearing up for its annual medieval jousting event, there was a buzz in the air, but still a distinctly authentic feel in the quality restaurants, shops and historic spots. It was the perfect way to wrap up a Tuscany tour of two halves: part touristy, part hidden and all absolutely blissful. Planning your own Italy trip? I’ll fill it with tips and recommendations and wrap it up in a friendly expert service, tailored uniquely to you.

La Bella Vita in Bologna - the perfect long weekend for foodies

23 May 2019

Bologna is the perfect city break come rain or shine. Luckily for us, as we had three days of the former. In parts crumbling and charming, and others polished and preened, Bologna isn’t the grandiose buildings of Rome, or the romance of Venice. It’s got a charm all of its own – and notably, the best food in the whole of Italy too. The compact centre revolves around Le Due Torri, the Two Towers. Back in the day, (some 900 years ago), Bologna was a Medieval Manhattan. Wealthy families competed to build the tallest tower to showcase their riches; creating a skyline of soaring skyscrapers. And if they lost their money? The fathers of the city would literally cut them down to size, lopping off their towers in a public shaming. Days go by at a much more relaxing pace now, thankfully. With Le Due Torri at its epicentre, the city splits out into different quarters. A warren of narrow streets filled with restaurants and cafes opens onto a grand square perfect for people watching over a leisurely bottle of wine. High-end and high street shops line the main artery. The student quarter centred around the oldest university in Europe buzzes with brunch spots and start-ups. Over 40km of porticos line the buildings, protecting the Bolognese, and their city’s visitors, whether sun, wind or rain. The whole centre of Bologna looks like a Shakespeare play. We arrived in Bologna under instruction of Rick Stein and his Long Weekends. Lured by good food and wine, we had only two aims for our four days, climb the highest of Le Due Torri, and visit the university. Only time seemed to speed up when we were there. And within hours, we were in our own little melee where sightseeing become unimportant. Bologna isn’t particularly a tourist’s city. It’s a city for la bella vita. And so we re-focussed our intents on more achievable things. Now I’d come forewarned that one thing you cannot ask for in Bologna is a Spaghetti Bolognese. This a city that knows its pasta. And while you can enjoy tagliatelle with ragu, a spaghetti with ragu is off limits. I was gooier than the inside of a lasagne after my first taste of pasta in Bologna. Here, the things to try are the tortelloni and the tortellini; maxi and mini parcels stuffed deftly by hand with ricotta and spinach, ham and cheese, pork. Served in rich ragu, creamy sauce or most traditionally, in broth. Cotoletta, flattened, breaded veal crisply fried and topped with parmesan and proscuttio. Sausage ragu served with fat tubes of pasta pushed through a potato ricer. Bologna is known as the stomach of Italy on account of its fertile location in green Emilia Romagna, and alongside it’s foodie headliners, the wine here is also exceptional (maybe a little too much so!). So, a trip here… I’d say it makes the perfect relaxed getaway for greedy gourmets, keen shoppers, or those just after a romantic break somewhere that little bit different. I travelled with a one-year-old, and was delighted throughout by the locals gushing to cater for her. It’d also serve the perfect start or end point on an Italian multi-centre by road or rail coupled with the beaches of the Adriatic, the big-hitting cities of Northern and Central Italy and the rolling countryside of Tuscany. Dreaming of La Bella Vita? I’ll expertly plan you a tailormade trip that makes the most out of every moment. Contact me to find out more.

Adventures in the Land of Fire & Ice - Part One

08 April 2019

In October last year, I received a phone call from Travel Counsellors’ Head of Sales. It went something along the lines of, ‘Jasmin, you’ve had an excellent month, and so I’d like to ask whether you’d prefer to win a bottle of Champagne… or a trip to Iceland?’ Unsurprisingly, in March this year, I was sat (gin in hand) on an Iceland Air flight as the craggy coastline of Iceland came into view below me. Our trip was sponsored by one of Travel Counsellors’ favourite partners, the fantastic Obeo Travel, who know Iceland like the back of their hand. And had put together the kind of itinerary that makes your husband go off in a huff when he realises he’s not invited. On arrival at Reykjavik, and greeted by our hosts, we were whisked straight over to what is surely Iceland’s most famous hotspot; the Blue Lagoon. The ride here afforded us our first views of Iceland proper, a land where spurts of steam randomly erupt from the ground, of quiet roads snaking through almost Tenerife-like scenery, vast desert-like landscapes, and soaring snow-flecked mountains capped by volcanoes. The Blue Lagoon is unique in Iceland. The country has natural hot springs aplenty, but this place, with its incredibly mineral-rich steamy water is fed by the waste from the nearby geothermal power station. But not in a freaky way. The water is like a gorgeously hot bath, and its unusual make-up means it’s great for your skin. A couple of tips when you’re planning a trip here. One, don’t think you can just turn up and get in. This place is booked up in advance, and so pre-arranging is essential. If you’re short on time, you can visit straight from the airport like we did. And, secondly, while the minerals love your skin, they don’t love your jewellery, or your hair. Make sure you remove your valuables and bring a bobble. You can also slather your hair in the complimentary conditioner, found in the showers, where public nudity seems to be de rigueur. The Blue Lagoon is a haven for tourists from across the world, and in honesty I think you couldn’t come to Iceland for your first time and not go. However, it can be pricey, and as I’ll mention, there’s other [possibly better, if not as unique] alternatives. Most short breaks centre around the island’s capital. It’s very safe, quiet, and picturesque, with lovely painted wooden buildings overlooking the old harbour, bobbing with boats, including the ones taking you out Northern Light hunting. On our first night, we set off on a cruise under the night skies and away from the light pollution of the city. Unfortunately, there was no showing for us, and so, to give yourself the best possible chance, I’d recommend heading out on the hunt on your first night, because if you don’t see them, you’ll generally be offered another free tour the following evening. If the Blue Lagoon is number one, then the Golden Circle is a close second on any Iceland traveller’s bucket list. This trio of natural treats is covered off in a one day tour and includes the Pingvellir National Park (the fascinating site of Iceland’s first parliament) set in a beautiful landscape of glacial lakes and the dramatic rugged scenery of the North American and Eurasian tectonic plates rubbing up against each other. Second is the Gullfoss Waterfall where torrents of water thunder spectacularly over a tiered ravine. And third is the Geysir, the king of geysirs the world over who take their name from this spot. Here, in a smoking hole in the ground, water bubbles furiously beneath the surface, being boiled in the giant kettle of Iceland’s active soils, before, every seven minutes, swelling into a huge blue dome and spurting high into the air – absolutely phenomenal, every time. The reason I compact the Golden Circle is not because it’s not fantastic, it really is, but for me, it paled in comparison to what came next. Because Iceland was so amazing, I can’t squeeze all this into one blog… so please check out how the cliff-hanger ends in Part Two…

Adventures in the Land of Fire & Ice - Part Two

08 April 2019

Ready for Round Two? Read on... When you do the Golden Circle, you’ll quickly see it’s very busy, with lots of coaches jostling for position. And while it’s down to personal preference and budget, I would 100% recommend doing it in style, by super jeep. On the day of our tour, we were picked up at our hotel by two behemoths. A 4x4, and a Mercedes Sprinter van jacked up on humongous tyres – we were going monster trucking. After the Golden Circle, we passed a coach stop on the right. Here, the tourist buses were going no further as the terrain grew wilder and the road disappeared. It’s really hard to put into words what this bit was like because I’ve never done anything like it before. Our drivers, two expert Icelandic chaps, ramped up the rock music, and we went bumping and bashing across the landscape, over walls and through streams. It was equal parts terrifying and amazing. Slowly, the arid grounds gave way to snow as we headed up towards the glacier, until all around us was glittering white mountain peaks framed by bright blue skies. Our drivers were clearly having the time of their lives, competing against one another for the most hair-raising race up the mountain peaks as we screamed in the back seats. It was absolute boys and their toys – and I loved every second. Delivered safely at our next stop, an outpost in the middle of nowhere, we saw a line of snow-mobiles waiting for us. Cold doesn’t do it justice out here. The temperatures were fierce, and you need layers, practical, waterproof layers (my nemesis). Before boarding the snow-mobiles, we were suited in enormously thick overalls and given a briefing. Then, in teams of two, we set off zipping across the glacier. I didn’t know what to expect here, but at speeds of up to 60km an hour, it’s adrenaline-pumping and, given the setting, more than a little surreal. I would do it again in a heartbeat, and for something truly once-in-a-lifetime, I’d absolutely recommend it. That evening, we stayed in rural lodges in the Icelandic countryside. They were like walking into an Ikea set. The epitome of Scandi-chic and completely beautiful. This epic accommodation offers choices from bedrooms set in single-storey blocks to sweeping villas sleeping group parties. And the best bit? Each comes with bubbling hot tubs set under the stars, be they shared for the hotel rooms or on a private terrace steps away from your cosy villa. On site, a gorgeous restaurant serves up fantastic dishes, both for dinner and breakfast, the latter with complimentary Champagne. That evening, buzzing with the day’s adventures we sat in the hot tubs watching the hazy Northern Lights in the distance, and praying they put on a full show. It was hard wondering what could top, or at least draw even, with a day like the one before. Yet the following morning we were out again. This time, our destination was Europe’s second largest glacier, where we spent more time white-knuckled grasping onto our seats as we skidded and bowled our way through scenery that had Volvo ad written all over it. Eventually in the distance we spotted a bunker – all a bit anxious to what was coming next. Kitted up in crampons, we were ushered into a dark tunnel sloping downwards. We were climbing inside the glacier. Inside is eerie, the ice lit by soft colours, showing off fascinating layers built up over the years (a dark layer, telling the tale of 2010’s infamous ash cloud, was an astonishing 18 metres deep – in nine years!). Massive stalagmites and stalactites, humongous crevices in the ice, and even a chapel, deep in the glacier with an ice altar, await. There were other amazing points in our trip, from incredible restaurants to complete awe of yet another natural masterpiece, but I wouldn’t want to spoil it all for you. The salient points are, if you’re considering a visit here, summer or winter, a long weekend, or with a road trip in mind then I’d love to make sure you get to enjoy it like I did. That includes the best tips about when to go, where to go – oh, and where you should visit to rival the Blue Lagoon too. It’s a once-in-a-lifetime place, and I’ll help you do it in once-in-a-lifetime style.

So, what’s the deal with using a Travel Counsellor?

22 February 2019

If I had £1 for every time somebody asked me how using a Travel Counsellor worked, I’d be a very rich woman. You see, having a Travel Counsellor is like having your own travel concierge: someone who takes your ideas from scratch and delivers you a selection of holidays to choose from, totally tailored around your preferences. Your plans can be big or small, simple or luxurious; the same care and attention will go in regardless. And you don’t pay a penny for it. There’s got to be a catch, right? The majority of my business is tailor-made trips, which allow me to create something completely unique, the right dates, flight times, a huge choice of hotels and cruises, incredible experiences, car hire and more. The system we use to pull all these elements together is cutting-edge, it ensures that the holiday runs seamlessly, and it also protects them in a package. So, if there’s an issue, you’re covered all the way. Working like this gives me a mind-boggling choice of options, from a huge selection of quality, tried-and-tested suppliers. And, even better, they’re normally at rates exclusive to us, so when I deliver your package, you’ll get a competitive price, wrapped up in an exceptional service. Likewise, I’m a totally independent travel agent, with access to literally hundreds of third-party companies from package holidays to escorted tours, river cruising to cycling specialists. The vast majority of which build paying me into the total cost. You could do all the legwork, find it and book it directly, or save yourself the hassle and let me do all the running. You tell me what you want to do, I’ll track down the perfect thing. The price is the same either way. Some of the big boys incentivise you to book with them online; TUI, Thomas Cook and Jet2 being the main culprits. They offer reduced prices on their website but without any advice or service. I’m always really upfront about these, they cut agents like me out of the loop and charge me more for their holidays. While I can book these for you, I will be more expensive than the internet. But then again, if anything goes wrong, you’ll quickly realise the difference is worth paying when you’re passed between awful call centres and live chats. Meanwhile, my customers have my personal phone number, and the back-up of our amazing 24/7/365 duty office too. Issues crop up all the time, from delays to drones, wild fires to ash clouds, and they’re mine to solve, not yours. Confirming your holiday with me doesn’t just finish after taking your money. You’ll get access to our handy app (which my customers LOVE!) and I’ll do all the annoying admin, like printing your tickets, completing your advance passenger information and online check-ins. I also pull whatever strings I can with my contacts to get you some VIP service along the way too. Nowadays, anybody can be their own travel agent. But having said that, anybody can be their own anything. If your car broke down, you could get a price off a mechanic, and then go and buy all the bits yourself, watch a YouTube video, and hope for the best. If you shopped around, and had the time and energy then yes, you might save a few pounds – or you might end up wasting a fortune on completely the wrong thing. Using a professional like me saves you the time, the effort, and - if my 100% positive customer feedback is anything to go by - will make the entire process, from planning to enjoying the perfect trip, an absolute walk in the park. Why not see what I can do for you?

Madeira - like the Caribbean, without the jetlag!

03 January 2019

It was just as we were starting to descend that my husband turned casually to me and said, “Do you know Madeira has one of the most dangerous runways in the world?” Its combination of a short runway before a steep drop-off into the Atlantic had apparently given the airport this unfortunate title. And so, braced for disaster, we landed into the capital, Funchal, (safely) beginning our time on this surprising little island. Part of Portugal, but closer to the Canaries, Madeira is a quirk of nature. Volcanic, but with none of the desert landscapes of its near neighbours. Instead, lush green plantations jostle for position with tropical flowers and candy-hued buildings frame emerald-coloured gardens. And in December, with an added sprinkle of festivities, the place is little short of magical. Things to do Get lost in the Old Town Discovered by total chance (with our heads down absorbed in finding a no.1 restaurant on TripAdvisor) we looked up to realise we were in Funchal’s Old Town. Close to the city’s famous market, the atmospheric cobbled streets of the Zona Velha lace their way down towards the seafront. Here, fish restaurants and trendy cafes and bars enjoy the shade of the higgledy-piggledy historic buildings with their arty front doors. It’s the perfect place to while away a few hours, finishing up on the promenade with a poncha; a local drink made from rum and fruit juice – and certain to give you a headache in the morning! Climb Monte, and take the toboggan down One thing you’ll quickly realise about Madeira, it’s steep! From the moment your airport transfer snakes around the corner opening the bay of Funchal below you, you’ll appreciate its thickly-forested hills with houses clinging to their edges. But where there are heights, there are also views – and taking the cable car to Monte means you’ll see them in style. Hop on close to the Old Town, and sail skywards enjoying the full 360-degree panoramas of the city below you and across to the Atlantic Ocean. At the top, you’ll find yourself on the doorstep of some of Madeira’s most prized possessions, its glorious botanical gardens along with a clutch of restaurants offering spectacular vistas of Funchal and the sea. What goes up, must come down, and if you don’t fancy the cable car or the local bus, you’ll find straw boater-toting Madeiran men waiting to push you down the hair-raising slopes back to the city in a traditional wooden basket. Eat (and drink) like a local With a city centre huddled around a cornucopia of a market, this is an island that does food in some style. Expect to be bowled over by the gorgeous courtyard of the fruit market where stalls groan under the weight of a rainbow of beautifully-displayed tropical treats. See the catch of the day hauled in and sold from the fish market. Later, taste local favourite scabbard fish cooked up with banana in one of the backstreet restaurants. Visit the home of Madeira Wine, Blandy’s to sip the super-sweet tipple and hear how its fascinating history is interlaced with that of the island. Although part of Portugal for 600 years, Madeira still dances to the beat of its own (delicious) culinary drum. I visited Madeira in December, when Funchal was alive with Christmas. It’s festive lights alone make it worth the trip at this time of year when strings of twinkling bulbs festoon the city and the hillsides, and the streets and parks are transformed into grotto-esque wonderlands. As New Year rolls around, the city becomes one of the best places in the world to see in 1st January with an extravagant fireworks display holding court over the city and the ocean. Rarely dipping below 20 degrees, Madeira has the benefit of rarely being too hot, or too cold. Year-round, this makes it an attractive location for adventure-seekers too; Madeira’s network of levadas and laurel forests carve it out as a lush playground for activity holidays. But whichever of the island's particular pleasures charm you, you'll find it backed up with a beautiful choice of invariably smart hotels, proud and welcoming locals, and the fabulously smug feeling you’ve just found yourself one of the last relatively ‘off-the-radar’ locations in Europe.

How to eat your way around... Vienna

20 August 2018

If there’s one kind of war I’m interested in, it’s a cake war. And so being served up competing wedges of rich, chocolatey Sacher Torte by impeccably dressed gents in the grandest of coffee houses is the perfect start to our 72-hour food tour of Austria’s capital, Vienna. Eagerly following in the footsteps of Rick Stein, who opened mine and my husband’s gluttonous eyes to the idea of short gastro breaks to the continent, we hot-footed it over to the former capital of the once-ginormous Austro-Hungarian Empire inspired by schnitzels, strudel, sausages and more. Arriving on a wintry January morning last year, the first thing that struck me was not the delicious food but the freezing streets of a post-New Year Vienna. Rick Stein had described sightseeing in this city as ‘feeling like a mouse trapped inside a giant wedding cake’, and with huge grandiose palaces, stately buildings and statues looming over us, I kind of took his point. Water froze where it met the air on slippery streets and out of drain pipes and it’s the first time I’ve genuinely considered the merits of a balaclava. Cold weather aside, we were on a mission, and spurred on by our taste buds (and a need to keep warm), we started our tour of Vienna in one of its most iconic offerings, its grand coffee houses. Here, you step back decades where you could easily be rubbing shoulders with Freud, Trotsky and even Stalin and Hitler. Unchanged over the years, with polished parquet, dark furniture, newspapers clipped to wooden boards, the gentle chime of classical music and charmingly austere service, these are the places to while away several hours people-watching and imagining the conversations these walls have heard. You’ll find these institutions dotted across the city, and we visited a few over the days, enjoying Vienna Coffees (strong coffee infused with whipped cream). Our stand-out favourites were Coffee House Landtman where we tucked into warm apple strudel topped with plenty of vanilla saus (custard), and Hotel Sacher which for us totally pipped Demels to the post in the battle for the best Sacher Torte. Hotel Sacher was a total find with a 24/7 queue groaning outside the door to the main café, and a chance discovery of a cosy side lounge offering up a leisurely and tourist-free take on the main café experience. Vienna is easy to navigate with a tram taking you around it’s regal Ringstrasse, lined with magnificent buildings like the Imperial Palace, State Opera and Parliament with the atmospheric old town at its centre. Half-way round the loop, you’ll need to swap onto a separate line with the short wait being high-time for trying another of the city’s famous treats, a huge wurst (sausage) in bread dripping with either sweet or spicy sauce. It’s impossible to look remotely glamourous whilst eating one of these, and as a kiosk food-phobe I was dubious to say the least – it was however, delicious. When in Vienna, a Wiener Schnitzel is an absolute must. We’d discounted Rick Stein’s choice (Hotel Imperial) as it was eye-wateringly expensive, instead opting for a café that wasn’t recommended but was across the road from one that was. Like with lots of European cities, the famous haunts had queues a mile-long, and we had stomachs to fill. Here, flattened veal was served hot and crisp in breadcrumbs with a delicious potato salad and wedge of lemon. One thing you’ll quickly notice in Vienna is that veggies are a bit of a non-starter. It’s a great destination for some serious carb-loading, washed down by steins of Austrian beer. If something a little healthier is on your agenda, we had the best night at the newly-opened Therme Wien, a massive spa and swimming complex a short drive out the city. Where we didn’t walk or tram, Uber was cheap as chips and very reliable. With 26 pools from family-friendly splash pools to romantic grottos and – our favourite – al fresco bubbling springs set under the stars, this was a lovely chilled respite from days of pounding the pavements. And, a three-hour ticket starts from just €18 each. If you are in Vienna over a weekend, a visit to Saturday’s Naschmarket is a must. This colourful flea market is just the right mixture of food stalls offering up exotic delicacies from around the world, and trendy pop-ups cooking everything from Israeli-Oriental to organic fare. For us, it was one last opportunity to tuck into the area’s famous kasekrainer (another sausage, but this time oozing with cheese) before, half a stone later, making our way back to the airport reflecting on a fantastic, and delicious, adventure. Wherever you choose to go in the world, I’ll help plan you a trip that makes the very best of your destination. So why not see give me a shout?

Cruising with a baby - is it a good idea?

11 June 2018

We are the kind of parents who swore nothing would change on having a baby. I can safely say, now I’ve not had a night out since July 2017, that that was a little naïve of me. Something I absolutely refuse to give up however, is cruising. When you ask people about cruising with a baby, the reaction is mixed. You’re not guaranteed to be close to a hospital, you’re in one small room, there’s no facilities for babies, and so the list goes on. So, is taking a baby on the high seas a good idea? Last month, I set sail on my first cruise with a tot in tow, a week’s trip to Spain, Portugal and Guernsey, sailing out of Southampton. I was already a cruise convert – and now I’m a kids-on-cruise convert too. Here’s why. Sailing out of Southampton is so easy We had a relaxed morning ensuring we had everything we needed packed and ready to go. And by everything, I mean six suitcases, a pram laden with bags for life, and a baby walker. You’re not flying, so luggage is unlimited. Times vary, but our ship, P&O’s Ventura, was all aboard by 4pm. Plenty of time for pitstops en route and a panic-free first day. By the by, I’d fly-cruise too, but for ease, being able to jump in the car with the entire contents of your house and pile it straight into your cabin on the other end is just brilliant. Having a baby means VIP treatment Carting Lois round with us was basically like having Mariah Carey along for the ride. The staff were rushing to do everything for us, making a massive fuss of her, catering to her every whim, and not so much as an eyeroll when she chucked her dinner everywhere. Many of the staff on board are far away from their own children, and so love the opportunity to entertain babies and little ones. Family-friendly dining Something we were really worried about prior to sailing was how it would work with dining. I love the a la carte options, and I just didn’t know how a baby would fit into the mix. In honesty, a baby in a more sophisticated atmosphere probably wouldn’t be conducive to a relaxing experience. But the buffets were incredible. Sampling (read: throwing) lots of different foods, from full cooked breakfasts to traditional roasts, authentic Asian dishes, delicious puds and lots of fresh fruit and veg did wonders for her weaning. Most lines offer a dedicated kids tea too – ours was 5-6pm and had favourites like soup, mac ‘n’ cheese, sandwiches and baby jars. Highchairs, plastic plates and baby cutlery are on hand too. The chance to feel like a human again I know most holidays mean you’ll get your room cleaned up, and your food cooked for you, but a cruise is that and then some. You literally need think about nothing – top notch kids facilities and kid’s clubs with trained staff, a spotlessly clean environment, a massive wealth of entertainment and activities, attentive service, something for even the faddiest eater. Add into the mix incredible extras like a night nursery where you can leave your sleeping little one while you enjoy dinner and a West End show. An amazing spa! And all the fresh sea air you need to get them to sleep (all to the good when you’re in the same room as them). It’s absolutely a holiday for everyone. Like with everything baby-related, there are always things you need to think about. Most cruises have a minimum sailing age of six months, and on itineraries where you’re spending three or more consecutive nights at sea, this increases to 12 months. P&O’s Ventura had a dedicated baby splash pool – but some lines insist your baby is potty-trained before going for a dip. Feeling inspired to hit the high seas? I’ve cruised extensively and love chatting everything sailing-related, so drop me a line and find your perfect trip today.

Jumping ship… Why choose a river cruise

04 April 2018

Double-checking my itinerary; Nuremberg, Regensburg, Kelheim, Durnstein, Melk and Vienna (with the exception of Vienna) I have to say I wasn’t exactly inspired by the idea of my upcoming river cruise. Although the thought of twinkling Christmas markets was a lovely one – the idea of these little-known destinations at the back-end of November paled in comparison to my normal – and sunny - ocean-going itineraries. As a new to river cruiser, I admit I had turned up with more than a handful of preconceptions. Would it be boring, claustrophobic, and maybe a bit like God’s waiting room? In my head, yes. Thankfully, on arrival at my ship, the 180(ish) passenger Emerald Sun, its elegant, ultra-modern silhouette set against the dramatic scenery of the Danube quickly quashed my fears. And, as a waiting member of the ship’s friendly staff handed me a welcome cocktail on stepping into the ship’s bright atrium – with possibly the most stylish lighting I’ve ever laid eyes on – my opinion had done a complete 180. My cabin, a Panorama Balcony Suite on the Sun’s middle deck was calm and minimalist. So minimalist in fact that it appeared to have no discernible storage. Not good when you have a suitcase full of thick winter clothes for exploring Bavaria in November, and a full gamut of swish evening wear. That was, until, my cabin steward started touching spots on the walls, behind mirrors, under the desk, to reveal cleverly-concealed storage. Because these ships may be smaller than their ocean-going counterparts, but every inch of space has been used to maximum effect. Take my balcony for example, a wall of glass with a button at the side. It might be a bit parky in November to sit outside, so your cabin features an integrated terrace where you can enjoy the spectacular views in the warmth (the in-cabin TV features a log fire, now how’s that for cosy?). But for those leisurely days when the sun shines and you simply want to put your feet up with a coffee and watch the world go by, a push of the button brings the top of the glass sliding down, letting the outside in. I could go on about the ship; slick in every detail and with such a laidback atmosphere, but I’ll focus on a key couple of points instead. Facilities-wise, you’re never going to be watching West End shows or surfing out on deck. There’s a lot to be said though for taking a dip in the ship’s small-but-perfectly-formed indoor pool after a busy day’s exploring. Or snuggling up under a blanket with a bucket of popcorn and a good movie in the evening. Sitting here at the back of the ship, with the twinkling lights of the quaint villages, historic towns and vibrant cities slowly fading away as you undulate gently down the river is really a whole other form of entertainment altogether. Because river cruising, as it turns out, isn’t trying to compete with ocean cruising – it’s carving out its own niche altogether. Itineraries, and dining, are all about the destinations you visit. And no, you probably won’t recognise a lot of the names of the ports you’re visiting when you first book, but by the end of your cruise, the perfect combination of relaxed and bustling will have you aching to cross off more unfamiliar spots. For me, my first foray down the Danube was exceptional. From the themed Bavarian lunch (imagine sausages, lots of sausages) washed down by copious amounts of beer after a day tour of medieval Regensburg, to the deliciously decadent a la carte dinners accompanied by regional wines. Included tours ticking off the main highlights of the area and a constantly evolving riverscape, rolling vineyards one moment, a fairytale castle the next guarantee you’re never short of something new to admire. So, it might not have been sunny, and I did come away with the mentality of ‘seen one Christmas market, seen them all’ but would I jump at the chance to eschew an ocean cruise to take to the rivers again? In a heartbeat.

A long weekend in... Seville

28 February 2018

“Be careful with the car in the city, the streets are very narrow, and the drivers stop for no-one” was probably not the most confidence-inspiring welcome to Spain. Flying to Malaga Airport, me, my husband and our baby daughter were picking up a brand-new hire car to make the 220km(ish) journey to the capital of Andalusia, and the home of Flamenco, beautiful Seville for a long weekend of food, wine and walking. A surprisingly easy car journey later, we checked into our apartment in the city’s Arenal district. Close to the historic centre where the magnificent Santa Maria de la Sede Cathedral presides over orange tree-lined squares and cobbled streets, we were in the ideal spot for taking our pick of tapas bars and sightseeing ‘must dos’ for the long weekend ahead. Cold but clear January days made lots of layers a must, but as a time to visit, winter is perfect for avoiding the crowds and the queues that line the city’s famous attractions. Sitting in the so-called ‘frying pan of Spain’ only the brave take to Seville’s scorching avenidas in July and August. Famed for its Moorish masterpieces and Flamenco bars, the city offers plenty to cram into a short break. Or choose to take the more leisurely option and drop into a couple of the headliners, spending the rest of your time getting lost in the maze of charming old streets and colourful districts including the famous Gypsy quarter, Triana. For me, the Real Alcázar was a must. Hidden behind huge walls, the Royal Palace is an oasis in the middle of the city. Harking back to the days when Spain fell under Islamic rule, the beautiful gardens, domed roofs and breath-taking pools made for unforgettable viewing. Beat the queues by pre-booking a private tour from just £27pp and let a guide unravel the fascinating history of the palace – a great call for history buffs and culture vultures alike. Hop-on bus tours circle the streets if you prefer to get from A to B quickly but, with a pram in tow, the relatively compact and flat centre made walking easy enough. Plus, all the easier to spot cosy-looking tapas bars to drop into for a glass of the region’s sweet sherry wine and a huge choice of very reasonably priced small plates. Seville is the perfect destination for a short-haul city break full of vibrant culture, friendly locals and delicious food. With a bottle of wine and eight tapas coming in at around €30 it’s a treat on the pocket too. Getting there: Direct flights to Seville are available from London, but in my experience flying from Manchester and driving the inland road leading from the Malaga coast to the city offers up both amazing views and the chance to explore some more of the region on route. Don’t forget, if you’re visiting Cadiz on a cruise then lots of people use this as a gateway to Seville (although I loved Cadiz too, but that’s another blog!) Prefer your breaks a little on the hotter side? Spring, Autumn and early or late summer are ideal times to see the city – and a trip during March or April might even coincide with Semana Santa or Feria de Abril, where the Spanish take to the streets in their masses with colourful parades and parties to celebrate the passing of Easter. Has this whet your appetite for a trip to Andalusia’s capital? Let me use my insider knowledge to plan your perfect long weekend. I’ll be happy to help!

My customer stories

Sent by Angela Gaunt

My travel counsellor - Jasmin has provided an excellent service. She has listened carefully to our requests and needs and considered them when liaising with the NZ team. She has made positive suggestions as to how we could amend our itinerary to have a more relaxing trip. With any necessary communications, Jasmin has acted swiftly and kept us informed at all times.

Sent by Anton Stirrett

Jasmin has been incredible throughout. Nothing is too much trouble and she’s made the whole experience so easy. We can’t wait to go away now!

Sent by Carole Fernandez

Fantastic customer service from Jasmin. Every aspect of the holiday was perfection.

Sent by Lynne Bevan

Jasmin Shaw is so professional as well as being friendly and always makes you feel that your trip is also special to her.

Sent by Karen Bunker

Just brilliant. WOW-first time working with Jasmin and very, very impressed and will certainly recommend yes! We have been looking to find her!

Sent by Jay Tierney

Amazing service throughout by Jasmin. Jasmin took care of everything and found us the holiday we were looking for!

Sent by Caroline Hymers

Great service, very fast response time to any questions answered, would definitely recommend

Sent by Katie Hilton

Jasmin was amazing organising a very special family holiday for us, Took all the stress away from trying to find a holiday for 9 people.

Sent by Janet Neil

Jasmin is a very helpful/ knowledgeable and friendly person. I would be happy to recommend her to any fellow travellers.

Sent by Keith Mason

We have now booked 5 trips through Jasmin, each trip took time to listen to what we wanted to do. Very knowledgeable about the locations we wanted to travel to and offered great advice. All aspects covered, travel, flights, accommodation and transfers. All in a stress free holiday booking experience. Cheers Jasmin

Sent by Rachael Adair

Brilliant service. Jasmin listened to to all our requests and found us the perfect trip within our budget.

Sent by Richard Clarkson

Jasmin was amazing she got us everything we wanted and more from great seats on the plane , a smooth and hassle free transfer. All my room requirements in a fabulous room to start with spot on, from sea view to facing west for the sunset . I am recommending her to all my family and friends Thank you so so much Jasmin for making our holiday so perfect after a very difficult time at home for my other half. Thank you

Sent by Katy Hazley

Jasmin was fab! I went from not really knowing what our options were, when to go, where to stay etc to having the trip of a lifetime booked in around 3 days (and at a price I was happily shocked with!!!)

Sent by Steve Spencer

Jasmin offers a 7 star service and an exceptional level of attention to detail. Nothing is too much trouble and every trip I've booked has been stress free.. 100% recommend Travel Counsellor Jasmin.

Sent by David Martin

Jasmin was great and sorted everything out with short notice. Having not holidayed abroad for some time every thing was sorted and tide up with my sons holiday booked earlier, even down to seats next to each other on the flight. Excellent service many thanks.

Sent by Matthew Crosthwaite

Jasmin, was very friendly and knowledgeable about what we required and the price came in at what we expected. All in all, so far we have had a great experience and would definitely recommend Jasmin to our friends and family. Thanks.

Sent by Steve Branney

Nothing is too much trouble. Jasmin allows us to explore new experiences and learns our likes/dislikes. We get great value and the whole service is hassle free. When we had issues on our last break she was there and sorted them all out - invaluable!

Sent by Alison Bambrough

Jasmin was invaluable. She helped us to choose where we wanted to go on our honeymoon, selected incredible hotels, organised it all and was on hand to help when we needed to contact her whilst we were out there. We had a wonderful honeymoon.

Sent by Carole Fernandez

Very happy with the very efficient service I have received from Jasmin. Highly recommended.

Sent by Rachel Morgan

Fabulous as always! Thank you Jasmin

Sent by Johanna Barton

Jasmin has been fantastic at organising all of our holiday, I would highly recommend her to my friends and family and will definitely contact her for future holidays.

Sent by Kathryn Edwards

Would always and already have recommended Jasmin to friends. She goes above and beyond everytime. We have been working with Jasmin for sometime now and she is the only travel consultant we will use now. She's personal and really gets to know her clients. Keep up the good work Jasmin, we really appreciate you!!!

Sent by Hannah Jones

Jasmin has helped us to plan the most amazing honeymoon - everything was super simple and Jasmin did all the hard work for us with such ease and great communication! We are so excited for our trip!

Sent by Martin Carefoot

It’s been a pleasure dealing with Jasmin she is utterly professional yet pleasant and very approachable. We are completely useless where computers are involved and she was very patient and pointed us in the right direction. We wish her every good wish for the future.

Sent by Janet Neil

Jasmin is very helpful and friendly. Happy to go the extra mile to accommodate her clients.

Sent by Richard Sayers

Amazing service from Travel Counsellors. Knowledgeable, always quick to answer and incredibly supportive, especially during the pandemic.

Sent by Keith Mason

Jasmin is ace. Booked three trips now - Iceland, Lapland and for Svalbard for next year. Great knowledge of destinations, travel providers and activities. All sorted with minimal fuss. Already planning a Safari!

Sent by Kristina Galasso

This is my second time booking with Jasmin and I can't trust anyone else for my holidays again; her professionalism, down to earth personality and an amazing knack for knowing a customer and what products they would love makes Jasmin worth her weight in gold.

Sent by Gillian Jackson

Jasmin went above and beyond to help ensure we had a fantastic holiday. She kept us fully updated as we needed to change and adapt to the ever changing covid requirements, making sure we had the latest information at all times. Not sure our trip would have been so successful without Jasmin’s thoroughness and attention to detail.

Sent by Stephen Spencer

Jasmin is new to me as a travel Consultant, her service, attention to detail and friendliness were exceptional. I would definitely recommend her for all travel needs. The 1st of many trips to be booked I think!

Sent by Dominic Carey

Jasmin was a brilliant help with finding the right holiday for us, and throughout the consultation & booking process. We have consistently felt in safe hands and able to ask any questions along the way.

Sent by Jason Liddiard

10/10 - In fact, have already recommended Jasmin to others, and at least one has used the service.

Sent by Wendy Cully

I would highly recommend Jasmin. We have booked with her twice now and I can honestly say it has been a revelation. I have never booked with an independent travel agent and have always been a bit sceptical but since I booked with Jasmin I won't be using anyone else. She is so professional and her attention to detail is second to none, nothing is too much trouble and she keeps you in the loop constantly. Unfortunately due to the pandemic we were unable to travel on this occasion, I had absolutely nothing to do, within a matter of weeks we were refunded in full. If you want a dream holiday made specifically for you with no hassle or stress then you need to speak to Jasmin - 100% she is a star!

Sent by Martyn Parkinson

Jasmin has been valiantly battling against fate to try and get my wife and I our dream holiday in spite of covid continually making things difficult. She's made sure every single bit of potential hassle has been taken care of, handling not one, but two sets of refunds, awkward airlines and many other things. This has meant no stress whatsoever for us in what would be a very stressful situation normally. She's done this with the best customer service I've ever experienced and no concern about how these cancellations affect her. She genuinely wants what's best for her clients and I cannot recommend her highly enough.

Sent by Rachel Goode

I cannot recommend Jasmin highly enough. She has been fantastic from the early stages of planning right through to us getting home. She has been patient with us when we have been indecisive and has been informative, knowledgeable and truly listened to what we wanted. When she said at the start that she is on the end of the phone whenever needed, she truly meant it. She shared our excitement, calmed our worries and has become a friend. Our trip was fantastic and we will be eternally grateful for the lifelong memories that Jasmin helped us create. For those reading this who think she probably charges high fees...you as the customer dont pay her a penny and we're sure it would have cost us a lot more had we tried to do it ourselves! I could go on and on about how wonderful she has been!

Sent by Kristina Galasso

Having previously worked with Jasmin for many years, I knew I couldn't trust anyone else with my high picky standards. Jasmin has gone way above and beyond for every single trip she's designed for me and finds something more perfect than I could ever find myself. I cannot recommend Jasmin enough.

Sent by Sapna Chotai

Jasmin has been the best travel consultant I’ve had. She’s an amazing person who genuinely cares about making tailor-made family holidays which are suited to our specific standards in such short notice. She even took care of the finest details before we set off so we were never disappointed. Also her recommendations on places to see or visit during our stay saved us a lot of time everyday. I can highly recommend her commitment to making holidays pleasurable from start to finish. Thank you once again for everything Jasmin. Wishing you all the best of luck ??

Sent by Louise Fletcher

Very informative, quick and easy way of booking a holiday.

Sent by Joanne Cartwright

Endless enthusiasm. Just gets to know you so know what you will like.

Sent by Keith Mason

Knowledgeable about Iceland and arranged a great itinerary based on what we wanted to do. Great service and highly recommended.

Sent by Scott Barker

I have already recommended Jasmin to a number of family and friends! We approached Jasmin as we needed help when trying to figure out where to go and what to do on our honeymoon. Obviously it was really important to us that we get this holiday right and she took the time to understand what we wanted and guided us through the options that fit our goals. The end result was a trip that ticks every box that we wanted, which we didn't think was possible! This wouldn't of been achievable without Jasmin's help. All in all, we couldn't be happier with the trip we planned and with the service we received! I would definitely recommend to other people and will definitely be using Jasmin again! She also sent some flower to my girlfriend once we finalised the holiday, which she loved. Bravo :)

Sent by Lee Liken

Excellent service couldn't have asked for more. Jasmin is professional and after service is second to none. Highly recommended. Thank you Jasmin.

Sent by Jane Kelly

The service I have received so far has been a great experience. Nothing has been too much trouble for Jasmin. I started my search with a likes and dislikes list and she has managed to find us what we think is a perfect destination and hotel for me and my partner. We do not go away until September so will happily give another review when we get back.

Sent by Collette Johnson

Jasmin was extremely helpful and professional. I would definitely use her again and recommend her.

Sent by Helen Haskayne

Jasmin went above & beyond what we'd expected especially as she was away on family holiday, can't thank her enough.

Sent by Emma Greatbanks

Jasmin takes the stress out of booking a holiday, so helpful and answers any queries you have. It was so quick and easy too that I will be definitely booking my next holiday with her. Thanks again Jasmin!

Sent by Cath Harrison

Booked my first holiday with you and what an amazing experience!! I can't thank you enough for your exceptional service to the fine details of our trip. I would highly recommend and will certainly be booking with you in the future.

Sent by Kate Grimoldby

After returning from my third adventure coordinated by Jasmin - I can confidently say that her dedication, energy and patience has helped my family make many special memories. Here is to the next one!

Sent by Abi Skolosdra

I don’t even know where to start! Jasmin was recommended to us by one of our friends and I’m so glad i am so glad I was put in touch with her. Jasmin made every effort for everything to go as smoothly as possible for us. She organising our honeymoon to Bali and it was just amazing. Part of our trip had to be changed due to earthquakes which couldn’t be helped however Jasmin found us the most amazing hotel on a different island and it was just pure luxury. She sorted the most amazing trips whilst we were there. She will hate me for saying this but she was there every time i wanted to talk to her even when it was her family time. She went above and beyond and i would truly recommend booking through her.

Sent by Andrea James

I highly recommend Jasmin's service. My husband and I contacted her with three weeks to go before our booked leave dates, when we'd been too busy to actually organise a holiday and were a bit stressed! Within 24 hours, Jasmin called us to find out what we like/dislike and within another 48 hours she sent us four proposed itineraries - all great options. Ultimately, we went ahead and booked our holiday through Jasmin and we're so pleased we did. We're currently on our FAB holiday and we've really appreciated the lovely personal touches arranged by Jasmine at no extra cost e.g. she dropped us off a guide book, printed itinerary and luggage tags before we set off and our hotel room contained a welcome note from her when we arrived (plus a fruit plate and glasses of fizz!). It's also really nice to support a local business at the same time as getting a good deal on your holiday. Thanks Jasmin!

Sent by Deb Welch

I recently came across Jasmin while searching for an independent travel agent and would highly recommend her and the service she provides. She took the time to get to know what we liked / didn’t like and suggested excellent options for us to get excited about! Even things we never even thought of and not only did she come up with our perfect holiday, She took all the stress away from planning it and made it a very enjoyable experience. Nothing was too much trouble. We can’t thank her enough and are counting the days till we go! Thanks Jasmin

Sent by Jo Buchanan-James

I can’t thank Jasmin enough for bringing together all the aspects of our dream holiday to Florida. Her patience, dedication passion and knowledge is second to none. I’ve never received such a high level of service from anyone in the travel industry before. She’ll suggest things you maybe hadn’t thought of, or juggle dates etc so you can get more out of your holiday. She goes way beyond the extra mile. Thank you for everything

Sent by Emma Greatbanks

Jasmin takes the stress out of booking a holiday, so helpful and answers any queries you have. It was so quick and easy too that I will be definitely booking my next holiday with her. Thanks again Jasmin

Sent by John Pulford

Jasmin offered a bespoke service exactly matching my requirements - can't praise her enough

Sent by Robert Gale-Hasleham

Great experience and I have already recommended Jasmin to friends of mine.

Sent by Kevin Parry

Very colloquial, genuine, and friendly.

Sent by Stephen Hawkins

She has been brilliant

Sent by Norman Parry

Jasmin could not be more helpful. She always goes the extra mile. We have been very impressed with the level of service.

Sent by Ifan Davies

just want to say a HUGE thank you for organising the Florence trip. It was a special holiday we both thoroughly enjoyed! The small touches were appreciated and the hotel was incredible! Will no doubt be in touch to organise the next holiday soon!

Sent by Ian Johnson

Jasmin helped us massively with a booking for our first cruise. As this was our first cruise, we probably had more questions than usual and the booking probably took longer, with Jasmin providing us with a number of options - but she never made us feel that anything was too much trouble and was extremely responsive (and keen to make sure we were ultimately happy that we had selected the right/best holiday to suit our requirements). Another major advantage in using Travel Counsellors was that we could speak to Jasmin outside of 'normal' working hours, which proved to be very helpful and this wouldn't have been possible by using a High Street shop.

Sent by Justine Hargreaves

Excellent and very quick at sorting out my surprise birthday trip. Jasmin is very attentive and efficient at getting you the deal you want. Will definitely be recommending her to friends and family.

Sent by Wendy Dignan

Jasmin was fabulous. So much easier than trawling the internet myself.

Sent by Kate Grimoldby

Enthusiastic, professional and helpful!

Sent by Rachel Morgan

Jasmin has just organised the most amazing holiday for my family next summer. I cannot recommend her enough. She is so knowledgable and helpful and really goes the extra mile. The best travel agent service I have ever had. Thank you Jasmin

Sent by Diane Lears

We’ve recently booked our next holiday with Jasmin. From our first chat through to booking confirmation we found her to be helpful, knowledgeable and friendly. She telephoned me when she said she would and she had all the information ready when she said she would. Jasmin followed our travel ideas and came up with a perfect itinerary which we’ve now booked. We’re very excited for our trip and look forward to using Jasmin again in the future. What a FB find -we’re made up. So much better than sitting in the travel agents too! Plus we love the app!

Sent by Helena Gale-Hasleham

We have booked a couple of holidays with Jasmin and she has been fantastic. I would definitely recommend her.

Sent by Alison Owens

Jasmin completely understood the needs of our mixed age group of nine and came back to me very quickly with a choice of several holidays all of which were suitable. and within budget. She had even included the cost of booking our flight seats which I had forgotten to mention and had found a hotel which offered a kids club for our 3 year old. On my part choosing the right holiday was speedy and stress free - Jasmin had done all of the hard work for me. She was friendly, welcoming, professional and knowledgeable. She always rang me back when promised and made herself available to suit my time constraints. It was a pleasure to do business with Jasmin and I wouldn't hesitate to recommend her.

Sent by Norman Parry

I want to thank you properly on behalf of Linda and me. You've done everything we asked for and and more. You've have been diligent, conscientious, professional, and above all, friendly. I feel a bit guilty about you working so hard for us while on holiday with your family. I can't ask for better service. I sent an email to my daughter-in-law in LA, telling her how well you handled our arrangements, (she arranges all their family trips) Her reply: "Holy Cow - thats great" . I've already recommended you to some friends. Thanks again.

Sent by Helen Davies

Superb! Will definitely recommend to friends and family!

Sent by Tracey Clark

I would use and recomend the service 100% to others. Personal service from Jasmin which made all the difference to my family and myself. This was made all the more special as I took poorly and Jasmin ensured that everything was organized for me to travel at a later date with follow up text, calls etc. Amazing service.

Sent by Lynda Baynes

Nothing too much trouble Jasmin was brilliant and helped arranged my husbands special birthday trip

Sent by Kate Grimoldby

Enthusiastic, organised and highly responsive

Sent by Kathryn Barr

I wouldn't hesitate in recommending Jasmin Shaw as a Travel Counsellor. Jasmin clearly understood my requirements and came back to me within 24 hours with a fabulous selection of holidays for me to choose from. Lovely to deal with, professional, friendly and efficient. As a busy professional myself, I would have struggled to find something in the short space of time I had. Also, as the holiday was a surprise 50th present for my partner, it had to be special. Thankfully, I had Jasmin on hand who took the headache out of the whole process. All I have to do now is catch my flight. Great job, thank you!

Sent by Doreen Phelan

Very friendly, approachable, knowledgeable and efficient.

Sent by Lisa Sutton

Would definitely recommend, fantastic service great communication and will definitely book again

Sent by Colin Bruton

Jasmin is a lovely lady who seems to love what she does. Her enthusiasm, and commitment is exceptional. She has a customer for life; whether she wants me or not :-) 10/10 in all areas.

Sent by Laura Trendell

Jasmin really understood what I needed from a holiday and made all the arrangements for myself, my partner, my young child and our dog. She made it stress free and hunted around for the best deals as I had left it to the last minute. Would highly recommend!

Sent by Tanya Pulford

Just wanted to let you know how impressed I am with the service you provided. Your communication was prompt, professional and friendly, asking the right questions to be able to find my perfect holiday at a very competitive cost. I would most certainly use your service again and highly recommend you to my friends and family. Overall the best and easiest experience I have ever had of finding and booking a holiday.

Sent by Dawn Quinn

What amazing service from you and you met all of our requirements perfectly! Thank you.