Very helpful, efficient and communicative.

Service is superb! Would not book anywhere else. 10/10 Thank you.

Joanne was very responsive at all stages of our booking. She provided several alternative "on point" suggestions, & was very happy / quick to change things that we wanted to change. Overall, very impressed with the service.

Joanne is always very helpful and understands our expectations when we are booking holidays.

She has done a fantastic job as usual for us.

Joanne is friendly helpful and efficient with excellent communication skills.

Excellent service from start to finish. Will definitely book with Joanne again.

Excellent service from Joanne.

Always very helpful and finds great holidays for us. Have now used her for what must be 20 years.

Quick to respond and was able to help with what I needed and answered all my questions.

Joanne has been consistently patient and helpful.

Friendly, prompt and detailed response always A++

We have used Joanne's services now for several years. She has always shown an interest in where we want to go and what we want to do. She helps us with advice, she is kind and patient and very efficient - thinks of everything and takes away all the stress and worry of choosing and booking a holiday. We would have no hesitation in recommending her services to anyone. Indeed we have recommended her to friends.

It takes the hassle out of booking a holiday.

Very efficient, willingness to make changes and accommodate our needs, even if multiple times.

Booking made with complete confidence as always. Top advice as always. Why go anywhere else when you have Joanne looking after you at top level.

Very helpful and works hard to meet customer requirements.

Joanne has such dedication to her work. She is so helpful to her clients and goes out of her way to get the right holiday for them.

Joanne, is very friendly, efficient, and knowledgeable. She has never let us down with her suggestions/choices of where to stay and we will continue to use her services going forward.

As always Joanne dealt with us very professionally. Joanne’s friendly nature and knowledge makes it very easy to organise a well earned break. Thanks Joanne

Joanne always goes above and beyond and takes all the pressure out of booking a holiday. We cannot recommend her more highly.

Joanne always gives us great advice about our holiday destinations, nothing is too much trouble, always finds the right hotel, provides everything we need to travel, we could not manage without her.

Always helpful and professional. Getting to know what we require for a good holiday that suits us.

Joanne was fantastic super easy to book and given different options to match our budget. Would highly recommend.

Joanne has been invaluable to us while thinking and booking our amazing holiday to Australia this year, her knowledge and understanding has been second to none.

Joanne helped us before on a previous holiday which was a great success and has helped us again on planning our next holiday to Egypt. Joanne is so knowledgeable and helpful we are very grateful for all her help.

We have used Joanne at Travel Counsellors for a number of years now. Without exception, every family holiday that she has organised has been amazing. One of the things we like is giving Joanne a brief and getting three or four options to choose from. This massively reduces the amount of time spent looking online for a suitable holiday. Joanne has also travelled extensively and knows a good hotel when she stays in one. I would highly recommend choosing Joanne and Travel Counsellors to book your next holiday.

Fast, efficient and effortless for me … perfect start to planning a holiday!

Incredible attention to detail and fantastic recommendations, thank you Joanne. You made everything stress-free. This will be a fabulous Christmas gift for someone special and having used your services several times over the years, I will be booking again in the future.

Joanne has been extremely helpful and I am delighted with her service.

Very responsive and friendly.

It has been several years since booking a holiday and Joanne is still the same helpful, kind person with a wealth of knowledge. Would always recommend her services. Thank you!

Joanne is a first class travel agent always very helpful and always willing to go that extra mile.

Joanne is excellent with the service she provides. All the holidays she composes are perfect. I have already recommended Joanne to my friends and family and will continue to do so.

I find Joanne so helpful and nothing is to much trouble for her.

Have often recommended Joanne, she takes all the stress out of holiday planning!

Joanne has been incredibly helpful as always. We are so excited about the holiday she has created for us, it’s full of a fantastic mix of sights and activities that are just what we hoped for. The whole process was extremely easy and efficient. Thank you Joanne.

Joanne's experience in the travel industry means she knows people on the ground, good routes to follow, places off the beaten track and things not to miss. Her attention to detail is meticulous and her planning takes into account all your dreams. Quite simply holidays booked through Joanne, work perfectly.

Excellent service. Very understanding and very knowledgeable. Would highly recommend Joanne. Credit to the business.

Joanne offers a personal service, always goes the extra mile and because she knows her clients it feels like she really cares and can cater for personal preferences.

Excellent service.

As always, a great pleasure to be looked after by Joanne - she knows exactly what our needs are and delivers without fuss or bother. I can't imagine a more relaxing or easy method of booking travel. Many thanks again to her.

We were recommended to Joanne by my brother and sister in law, who have benefited from her expertise in booking two river cruises at excellent prices. I phoned Joanne to make an initial enquiry about a possible river cruise to France for 2026. After she had researched our various options we have booked a cruise with Scenic from Lyon. Joanne has been fantastic. She answers all our queries promptly and is an absolute gem.

Joanne has been dealing with the travelling of my family and friends for years, and I would not dream of using anyone else.

Joanne is excellent at her job. She was very helpful to us with several queries sorted out in double quick time. Also when we completely changed our holiday to a different continent, she was happy to help. I will definitely be recommending her to friends and relations.

Joanne is excellent. She knows what we want and points us in the right direction. Lots of great holidays thanks to Joanne’s advice.

Thank you very much for arranging and booking Paris for our 25th Wedding Anniversary and for maintaining secrecy over the six months when we were putting this trip together. Mrs K was stunned by her surprise! The hotel was superb, the staff were warm and friendly and the hotel was situated in the perfect location for everything we wanted to do! Thank you for your welcome note when we arrived. We also received a lovely wine gift box and message from the hotel manager - we must have you to thank for that. Very much appreciated! We had a truly amazing three day break. We had such a brilliant time. Thanks again.

Joanne never fails to help and source all sorts of information, and I ask lots of questions! I have become lazy insofar as I know everything needed is in place and all I need to do is arrive at the departure area. I have recommended her to many people, can’t fault her.

Great support in finding a holiday that included accessibility. From past bookings we have had great after sales support to make the holiday experience as good as possible.

Joanne makes every booking so very easy keeps me up to date with changes and is so helpful.

Joanne goes to a lot of trouble and time to help her clients.

What a superstar, Joanne takes all the hassle out of trying to find the right holiday and get what you want.

Very good service.

I can always rely on my Travel Counsellor, Joanne. She is professional, friendly and completely in touch with what we need for travel and/or holidays.

Jo took time to fully understand the requirements of my holiday request and was very helpful in finding a suitable solution. Would definitely recommend.

Process was easy, found a great holiday, good communicator and easy to get hold of.

Joanne is the best …. She does things extremely efficiently with a smile … we would always go to her first!

So helpful and found the perfect place despite us being a bit difficult and changing dates at times!!

Joanne was so helpful, the entire process was so easy and stress free. Looking forward to our special trip later this year. Thank you for all your help.

Joanne is very efficient, she has a lot of knowledge regarding travel.

Visiting Australia was our bucket List destination. At the beginning of planning stage for this six week trip Joanne was excellent at listening to what we wanted, She gave good and valued advise about the realities of travelling Australia due to its size. There was lots of contact between us during the year of planning, emails, video calls and a personnel meet prior to departure. This was really appreciated, Joanne went through every aspect putting any apprehensions I had to rest. Our whole trip ran like clockwork, its was everything we dreamed of and more. All the accommodation, trips and personnel used were excellent. Throughout the whole experience we found Joanne to be thoughtful, informative, efficient and friendly. We cannot praise Joanne enough, and will continue to use her for any future travel plans.

Joanne is always so helpful giving ideas , options and travel tips as well as being incredibly efficient in everything she does.

Brilliant service. Accepted a challenge at very short notice and got everything sorted without hassle. Great service :)

Joanne is brilliant!

Always friendly, always helpful, listens to our requirements and is speedy with a response.

I have used Joanne Cowdery at Travel Counsellors for about 16 years and what a find that was ! I have never looked back and I have had the pleasure of seeing lots of my friends and family use her expertise when booking a holiday. Nothing is too much trouble. Attention to detail is second to none , The extra touches that Joanne does makes every holiday “simply the best”. Thank you

So helpful, especially for this tech-reluctant person!

Joanne is a terrific travel consultant. She has arranged many trips for us and we have recommended her to family and friends.

Joanne is always quick to respond to enquiries and keeps you up to date with any itinerary changes. Joanne has recommended some wonderful holidays for our family over the years.

Very good service , provided suggestions for our Summer 25 holiday that exactly fitted what we were after.

Always good, timely support and good cover when away.

Very knowledgeable and helpful.

Always on hand with helpful advice and support whether it’s big trips, short flight hops or planning for birthday surprises. A super service.

A very polite and friendly lady. Always phones back if she says she is going to.

Joanne always comes up with the answer , unfailing cheerful, remembers our needs and finds just what we want.

The most perfect service imaginable. Many thanks

Very helpful indeed

Joanne has done a great job tailoring our trip and acted promptly with any alterations that we requested.

Fantastic Service...nothing is too much trouble.

We have booked many holidays with Joanne and have always been pleased with her friendly, knowledgeable and efficient approach. We have recommended her to friends.

Always recommend Joanne - perfect service from start to finish!

Joanne provides an excellent personalised service taking great care to ensure she understands what we want out of a holiday which suits our budget.

Joanne is knowledgeable, patient and really understands her clients requests. She will make informed suggestions and works her magic every time.

Joanne does a great job, thank you.

As always over several years Joanne has helped us to another trip to Paradise. Joanne steered us in the correct direction with honest answers as always. We now feel secure in all the booking and Joanne is always there to talk to and help us.

Excellent Communication and Service.

Joanne listened to what I was looking for and produced a number of workable options. This was not an easy task as we are a party of 10 across three generations. She is obviously very experienced and made very helpful recommendations which made a difference to how we selected our final choice of holiday. Looking forward to when we go away.

I have already passed Joanne’s details to several friends because she is so thorough in all our dealings. Nothing is too much trouble and we just have to turn up at the airport, everything else has been done and is in place. I wouldn’t use anyone else.

Dearest Joanne THANKYOU There were no other words to start this off with! The hotel is a new place for all of us and I know we have only been here for a few hours but we are very impressed and have settled in. The rooms are fantastic and we are next to each other, Thankyou . We have just returned from dinner (Italian ) at the hotel and I have discovered on entering my room with the “turn down service ” a lovely gift and note from you. Thank you SO much Your ears must have been burning earlier as we were only singing your praises at dinner and talking about how we wouldn’t go with anyone else and conversations around friends that use your excellent service . Thank you Joanne for being the special friend and the most professional lady I know who really does go above and beyond with such a professional service. Best wishes Cheryl

Excellent service, as always, from Joanne.

Joanne has booked many of our holidays over the years. Her professionalism, knowledge and helpfulness is greatly appreciated and I have and will keep recommending Joanne to friends and colleagues. Keep up the good work Joanne.

Joanne understood our requirements and sorted everything within a few hours.

We already have and they have also booked an Australia trip with Joanne's help guidance and support.

Joanne is always helpful and comes up with great suggestions - she offers lots of support too so you feel confident booking your holidays or trips - she’s also visited places we’re thinking of going to so is able to offer first hand information - really happy with everything.

Great support helpful and well organised.

I always recommend Joanne! I wouldn’t book a holiday without her. I can relax through the process knowing that everything will be perfectly planned and that my holiday will be exactly what I wanted.

I just wanted to say a huge thank you for arranging a trip to New York and the attractions package for me and my daughter. Nothing was too much and no question was silly even when I asked more than once. Look forward to booking with you again. 110% customer service, thank you again.

Joanne has taken great care to answer any of our questions and to advise us on the holiday on the Rhone which we have booked. She is continuing to help us with any of our enquiries.

Always great.

Joanne went out of her way to provide the very best trip for us. She had both first-hand knowledge of the places on the cruise we wanted to visit, and also masses of information about what would work for us. She took into consideration our abilities and our needs and came up with great suggestions to make this the best of celebrations for our 50th wedding anniversary. I wouldn't hesitate to recommend her `-she has made this possible for us!

Friendly, intelligent, listens to needs, knowledgeable and gets things booked!

Comprehensive, friendly service. Takes the strain out of booking a multiple number of arrangements.

Joanne is amazing!

Without a shadow of a doubt Joanne is just the most amazing person you could ever wish to help make your dreams become a reality! She listens to what your plans are, then she is able to offer so many options to give you the best possible experience she can - just brilliant and nothing is ever too much trouble. If I ever get the chance to go away again, I'll be sure to contact Joanne.

Very helpful and swift response and support.

Joanne is always so helpful and very pleasant to deal with making booking a holiday easy, thankyou.

Excellent friendly service.

Joanne is a perfectionist and does her very best for her individual clients. And does her best to fit their needs.

Joanne has been great to work with. She made sure she completely understood what we were after, even when we weren't sure ourselves. Fabulous suggestions and communication.

Just a note to say, yet again, how impressed we are with your attention to detail and peerless service. I have no idea what we did before we found you but we wouldn’t attempt to organise a holiday without you now. Only trouble is it makes us lazy because you think of everything and that’s wonderful. Thank you again

Joanne has been extraordinarily helpful, over and above the call of duty, which has made our holiday perfect. Nothing was too much trouble for Joanne. She takes away the stress of planning our holidays which is why we will ask her help with every trip. Thanks Joanne , you have been terrific and it is very much appreciated.

Very helpful and met our requirements fully.

Joanne is great. We have been booking holidays with Joanne for several years now.

Friendly reliable service always willing to go the extra mile.

Joanne is so valued for her professionalism and thorough service. We wouldn’t look at another holiday without her recommendations.

Nothing is too much trouble and good advice as required. I would always recommend Joanne.

Joanne is just the best. Complete trust in her in relation to researching accommodation that suits our needs in the location that we would like to go to. Nothing is too much trouble, always helpful, and gives us sound advice when it is often needed. Would not book through anyone else.

Huge thanks to Joanne for helping us to pull together a holiday with very short notice. This holiday was very special and meant the world to us. We couldn't have done it without her care and expertise.

It certainly is ‘personal’ with Joanne. Her attention to detail and having her clients best interests at heart are amazing.

Already recommended to a number of contacts.

Excellent service.

Have used your services for many years now and loved the experience. Thank you so much.

We would never go anywhere else to organise our holidays - Joanne is a superstar.

Fantastic service, very knowledgeable and very friendly.

Joanne is always helpful, swift to reply and certainly knows her 'stuff'.

Joanne is the only place I would go for all my travel arrangements. It’s always a first class service and nothing is too much trouble. It says something that when you meet friends for dinner everyone talks about her excellent service! Thank you Joanne

Joanne has been very helpful and extremely patient as we tried to arrange our holiday. Can't recommend her highly enough.

I have already recommended Joanne to my sister and several friends.

Always recommend Joanne - she’s the best!

Joanne has organised many trips for us from North Pole to Venice - always with patience as we do change our ideas a lot - she has recommended so many good hotels and activities.

We can’t recommend Joanne highly enough. Joanne was recommended to us by several other friends and we all value her wise counsel and swift responses when booking trips. Joanne has helped us arrange several superb trips now and all have exceeded expectations. Thank you!!!!

Great customer service. Quick to get back to me with travel ideas and tailors the trip to exactly what I want.

Joanne is professional, super efficient and friendly. I would highly recommend her!

Joanne has been brilliant at sorting out my insurance and tweaking it where necessary, thoroughly recommend her.

Joanne is always very friendly, knowledgeable and detailed in her work and I felt I was in safe hands. I would definitely recommend her.

Joanne is very knowledgeable and super helpful.

She is always warm and cheerful, and knows just what we need for our holidays success. Nothing is too much trouble, keeps us updated with booking into our flight seats and completely takes any worries away.

Joanne has arranged a number of holidays for us over the years. Every one of them has been memorable, well organised and ultimately a lot less stressful to organise than doing it yourself. I would highly recommend Joanne and the service she provides.

I always use Joanne to book my holidays, as I know she will make a good job of it. I have recommended her to several friends, and they all say the same thing. Excellent, friendly and knowledgeable service.

Friendly service, nothing was too much trouble. She understood what we were looking for and was able to give us a perfect range of options to consider. Brilliant.

Joanne Cowdery is an excellent Travel Counsellor. She is organised and efficient and is making what can be a quite involved and daunting process to book a complex holiday seem effortless. This has given me total confidence in her to handle all the issues which I'm sure will make for a problem free holiday.

Joanne. Was really helpful and efficient. It was a last minute booking for us and she took all the stress away! I will be using her again in the future.

Joanne is always very helpful, very knowledgeable regarding all aspects of your holiday and keeps you updated on all travel arrangements.

Joanne is very friendly helpful and efficient. We are always very happy with the service.

Joanne’s service was excellent. Efficient, professional and lovely to deal with. I have already recommended friends to contact Joanne

Joanne fully understood our requirements and travel plans . With a couple of days the main components of our holiday were secured and booked. Her suggestions have been more than helpful.

Joanne is the best - full of great ideas and super efficient!

Travel planning made uber easy!! Thank you

Always an excellent experience with Joanne.

Couldn't do enough to help us. Polite and friendly too. Will definitely recommend Joanne.

Joanne takes the hassle of booking a holiday away, helpful, prompt, full of good ideas.

Joanne remains a great ambassador for the Travel Counsellors brand. I have no hesitation recommending her to friends & colleagues when discussing holiday planning.

Joanne Cowdery has gone to great lengths to achieve our requirements for our holidays.

Joanne - has always been very helpful and informative before, during and after the booking process for our holidays.

Very helpful and easy to deal with, quick responses and offered food for thought, I would most definitely recommend.

I do recommend Joanne all the time. I would never travel for either Business or Leisure without going through Joanne.

Fantastic help over a range of complex holidays… Joanne is a tremendous asset to the Travel Counsellor’s brand… Thanks again Joanne

Joanne always manages to organise everything taking into account particular requests.

The service I received was perfect. I told Joanne what I had in mind. She listened and sent me 3 choices. I chose the most suitable. I then proceeded to ask her random questions which she always answered knowledgeably, while never getting fed up with me. Even when I rang several times! I trust Joanne completely to organise my trip so it goes without a hitch. Thank you so much.

Joanne’s been extremely helpful and informative with all our needs for both our holidays we’ve asked her to help us with! Highly recommended.

Joanne is amazing and we are so grateful as she makes everything so much easier. Her helpful advice is so clear and encouraging. We don’t book anything without consulting Joanne.

Always very professional and helpful and friendly.

Prompt and friendly service.

Joanne has never failed to find the best holiday deals for me and I trust her to continue to do so.

Brilliant service.

This is the second holiday I have booked with Joanne and she has been very efficient and helpful as usual.

Joanne is very knowledgable , thorough and efficient!

I recommend Joanne Cowdery every time! Absolutely brilliant!

Joanne is always very knowledgeable, efficient and above all, friendly. We wouldn't have gone on any of our trips had it not been for her support, organisation and helpfulness!

Very helpful - coming back with further alternatives after we had indicated our preferences.

Joanne has has helped book many holidays for the family and some friends to . Process has gone smoothly in every one , she was a great help when illness forced us to cancel our trip to Australia due to illness. Have recommended her to friends and will continue to book any other forthcoming holidays with her. Good service.

I have already recommended Joanne to several people, we are most impressed.

Joanne is always so helpful and patient. I have no hesitation in recommending her and have already done so over the years I've known her.

We have used Joanne for a number of years now. She was recommended to us and we have recommended her to others. She is always friendly, efficient, helpful and extremely professional. She never ceases to deliver the perfect holiday for us. She deserves 10 stars.

Joanne you never fail to answer my questions, assist with bookings/value for money and advising issues that I need to check prior to the holiday. Thank you.

Joanne is the very best at her job, she has booked many trips for us, and never has she let us down everything is in place when we arrive be it land or cruise travel. Joanne we thank you. Jackie and Peter

Joanne is superb, quick, reliable and really lovely!

Without question 10 out of 10.

Very happy with service received and delivered what I asked for.

Joanne is very efficient, she has a cheery, helpful and friendly manner and cannot speak highly enough about her.

Always very helpful with advice and ideas. Follows up every query diligently and thoughtfully. Great not to have anything to worry about, knowing every thing is taken care of.

Joanne was really helpful and made sure to find just the right holiday for us.

Joanne was knowledgeable and informative about the location we wished to visit and was very efficient and professional in helping us to book our holiday. Thank you Joanne.

We are returning customers. Yet again Joanne has surpassed herself with attention to detail, taking all the stress out of the travelling, so we can focus on enjoying our time away. Giving us all the necessary information, way in advance and always on hand to answer questions or give advice. Thank you again.

Good, as always.

Just say what you would like to do, tell Joanne and relax, knowing that she will do the very best for you.

Joanne has been so helpful, we are looking forward to our trip and feel that she will be there should we need anything before we go.

Without hesitation we would most definitely recommend you. Joanne was away on annual leave but we used Vicky, she worked well into her own time to ensure we got a prompt service.

Joanne is always most accommodating to our specific and sometimes picky requests. We’ve always had excellent service and Joanne really does go the extra mile to assist us with our holiday choices. Have recommended to friends who are now regular customers too.

Joanne we could not have planned our holiday without the help & advice you have given. Thank you

Joanne organised a trip for my whole family (11 of us) to travel to Kenya and visit the Maasai Mara for a safari and then have some days on the shores of the Indian Ocean in Diani just south of Mombasa. The trip itself was absolutely magical and the places Joanne had found for us to stay were really wonderful with great service, food and accommodation and brilliant experiences while we were there. The whole holiday ran really smoothly thanks to Joanne’s organisation - she booked everything a long time in advance to ensure a good price and the organisation was all seamless with cars ready to pick us up at every airport / hotel and even staff to ease our transfer from a domestic flight to an international one. Joanne was very helpful with questions in advance about vaccines, visas, luggage etc - even going out of her way to bring us travel documents in person and lend us luggage which was suitable for taking on the light weight aircraft flying out of the Mara. Our trip was superb from start to finish and we are very grateful to Joanne for facilitating it for us.

Why anyone should choose to arrange their own travel etc arrangements when they could ask Joanne Cowdery to do so for them, I do not know. The speed, the ease and the simple professionalism exhibited by Joanne is exceptional. I bless the day that she was recommended to me over 10 years ago now! Please pass on my thanks to her and to Travel Counsellors. C Beesley

We have recommended Joanne many times, and consequently lots of my friends and family have used the service. Joanne is excellent and the holidays she arranges consistently exceed our expectations.

We continue to use the services of Joanne Cowdery after a number of years service and have no hesitation in recommending her to others.

Excellent service especially given the short timescales.

Joanne always and efficiently meets our bespoke travel requirements.

I’m the least organised person on the planet… without Joanne I would never have a holiday and would never have accommodation booked for work trips! Her level of service is exemplary. The App also gives a visual countdown to my trips which I love.

Excellent service.

Joanne was incredibly friendly and helpful. She took time to understand what we liked to do on holiday, so that she could offer us a holiday that would be what we truly wanted to do. Joanne was recommended to us, and I would thoroughly recommend her to others.

I have already recommended the service Joanne provides to others, fast, friendly and personal, just perfect really.

I wanted to actually put in writing our thanks to you for your great organisation of our trip. I know we spoke at some length yesterday, but (as I said) it became clearer as the holiday went on how much your knowledge and experience fed into the plans - especially with regard to the type of hotels you booked for us and the great locations both for getting around the cities, and for transport connections. You made it very easy for us, and added to our enjoyment.

We have used Joanne a few times before and she has always been outstanding. Will also try and upgrade you if possible as well ??

We love Joanne! By far the best and most efficient, thoughtful, knowledge travel person we've dealt with.

Thank you for a very helpful, friendly and reassuring booking experience with a wide range of options to meet my needs. I now feel confident about my trip and would have no hesitation using your services in the future.

Very efficient service. Well done Joanne. Does a great job.

Great options found and Joanne continued to work to find better flight options for us.

Joanne was fantastic , she was very professional , so helpful and friendly she advised us about our flights nothing was to much trouble. I have already recommended her to a friend in my village and a family member.

Since Joanne was introduced to me by a good friend a few years back, she has been my 'go to' where booking a holiday is concerned each time I've wanted to book one - She just takes the hard work out of booking a holiday. Consistently helpful, knowledgeable, patient & prompt with her responses, because of her I can spend more time enjoying the anticipation of the holiday - & far less time concerned over the organising of the micro detail that goes into making a successful holiday. Thank you Joanne :-)

Joanne is great - flexible, diligent and proactive - takes all the hassle out of holiday research and booking!

Joanne was, as always, very helpful and professional.

Joanne is always so helpful and knowledgeable. We've used her services for many years now and would always recommend her.

Joanne has been very helpful in helping us sort out our holiday this year.

Gave good advice and also asked questions to ensure what I wanted was right for me.

Joanne works so hard for all her clients to make sure they have a very enjoyable holiday experience. Nothing is too much trouble for Joanne.

Joanne, was absolutely brilliant, matching our exact requirements and offering great options with speedy replies.

Very helpful, friendly and professional.

Joanne listened to what we were requiring and despite the short notice gave us serval options and advised us of our best options.

Joanne was excellent in her communication and understanding our request's for the requirements of our holiday. Joanne more than excelled our expectations. We will definitely be booking our holidays with her in the future.

This is the first time we have used a Travel Counsellor for any holiday. It was a really good decision. Joanne is very easy to talk to, she listens to what we say and offers choices appropriate to our requests. She was very patient with us when we had to change the arrangements - and she made it all seem easy. Obviously, we have not yet experienced the holiday but we are looking forward to it.

This is the first time we have used a Travel Counsellor for any holiday. It was a really good decision. Joanne is very easy to talk to, she listens to what we say and offers choices appropriate to our requests. She was very patient with us when we had to change the arrangements - and she made it all seem easy. Obviously, we have not yet experienced the holiday but we are looking forward to it.

As always, Joanne’s service has been excellent and personal. Nothing is too much trouble. Many thanks.

Joanne is a pleasure to work with and very knowledgeable. You know Joanne will do her very best in every aspect of your holiday to ensure you enjoy every minute.

Joanne always provides a professional, friendly service. Always ensures she understands what you're looking for and goes the extra mile to find the right holiday etc for you. I always recommend her when the opportunity arises.

Joanne yet again went above and beyond to get us away on a great holiday. thank you Joanne.

Excellent service very helpful.

Joanne was amazing. Listened to exactly what I wanted and when it needed to happen. She sent me several options. All were very clearly explained. She helped me choose the best option then booked it. An excellent service. She made it very clear that if I had any questions she was always available.

Joanne is so professional and patient l have every confidence in her suggestions for our travel arrangements.

First Class service! Always extremely helpful! Every trip we have taken Joanne has filled us with confidence, enabling us to enjoy every aspect of our trips without any worries.

Thank you for finding us a great place again, your service was as ever was efficient and helpful.

Efficient, helpful and uncomplicated. Joanne has organised several trips over the past 18 months very successfully. In fact I have passed her name on to various friends for future holidays.

Great service for all my travels!

Joanne is extremely professional & has chosen perfect properties first time as well as patient with numerous questions.

It is just such an easy pleasant way to book a holiday.

We have really enjoyed working with Joanne to plan a trip to the States. She was easy to communicate with and gave us lots of great ideas to bring together the best trip for us. Many thanks!

Joanne, has been very helpful, offering lots of advice and taking the stress out of booking.

We will be talking to Joanne about our next holiday shortly!

Always polite, friendly and very professional, a credit to your company.

Very efficient service.

Joanne is awesome, nothing is too much trouble, her attention to detail is exceptional, we love booking through her and TC.

My Travel Counsellor, Joanne Cowdery, is excellent. Always available, either by phone or email. And has never failed to find and book travel and or accommodation when requested.

Joanne Cowdery has helped us book our main family holiday abroad. She makes the process so much easier and stress-free for us, and always considers our family's needs when booking the finer details.

Joanne is very efficient, asks questions we may not have thought of even if its not something she is organising. Polite at all times, takes the stress out of what could be a very stressful situation. And a lovely person to deal with.

"Simply the best", would not book my holidays through anyone else. Personal service at the highest level, nothing is too much trouble for Joanne. Very reassuring to know that Joanne is there for you.

Thank you so much for your help and excellent service.

I thought the help was great from Joanne Cowdery. She helped the with planning, the flight, the hotel and a lot of other things. So thank you.

Always helpful and knowledgeable about all aspects of travel.

Joanne is always very patient and helpful. She is cheerful and professional with even the most demanding clients.

Joanne is friendly, helpful and very knowledgeable. Wouldn't hesitate to recommend her.

Joanne is a fantastic Travel Counsellor. Always willing to go that extra mile.

Joanne was so helpful , nothing was too much trouble and was a pleasure to deal with.

Joanne always provides an excellent service with vast knowledge/ highly recommend to all my friends.

Yet again Joanne organises a super to look forward adventure/holiday later in 2023 to Egypt. Why would you use anyone else to organise your holidays for you? Every time it has to be Joanne and Travel Counsellors. Thank you Joanne.

Joanne is always very helpful , even if I can’t make my mind up straight away !

Joanne is fantastic. Nothing more to add.

Fantastic service - Joanne couldn’t have done more to make our holiday planning run smoothly. Thank you!

Joanne provided a quick an efficient service in our Lake Garda holiday booking.

Superb service and attention to detail always offered by Joanne A+++

Wonderful service

A great help explaining the holiday options and even better on the delivery, where nothing is too much trouble…… would always recommend her to my friends.

Very attuned to our preferences and always very helpful.

Very helpful and knowledgeable.

I've recommended Joanne to a few contacts now as she's always been super helpful.

Very helpful and patient.

We have used Joanne many times to book holidays for us. She is very friendly and efficient, nothing is too much trouble for her. She makes us feel like we are her only clients with all the trouble she takes to make our holiday run smoothly. We have recommended her to friends and they are equally pleased.

Joanne is very friendly & approachable - her experience is invaluable in advising on options, looking at alternatives and helping to decide. She can tailor the holiday to our specific requirements.

Excellent service. We were able to make changes to itinerary with ease. Thanks

Joanne is always so helpful nothing is too much trouble.

Joanne is polite, thorough and has an open ear to options. We were able to settle on a final choice quickly and with zero hassle.

Joanne was very efficient, and gave plenty of options, this enabled us to find the holiday that fitted our needs exactly.

Joanne is our go to person for all our trips both home and abroad. She is so knowledgeable, professional and above all helpful and friendly.

Service above and beyond...

Joanne spent a lot of time finding the appropriate accommodation for us plus covering all the fine details. Also very relaxed & friendly to deal with & is able to give information of the local areas.

We were quite specific in our choice and Joanne went the extra mile to accommodate our wishes. All we have to do is get to the airport. That’s what I call service, sadly lacking in almost every area which is why we value it when we get it.

We have been using Joanne for many years and the service she provides is second to non always so efficient helpful and friendly.

Joanne is the ultimate professional, approachable and patient. She is the only person I would trust with our holidays. This year Joanne has provided outstanding accommodation which far exceeded our expectation which makes our holiday's all the more special.

Joanne was so easy to talk to and she arranged my insurance with no fuss and all the details were emailed to me! Great service, thanks.

Really helpful, flexible, happy to change arrangements and took the stress out if it all - thanks.

I was recommended to Joanne by some very good friends. Her understanding of our needs was impeccable. Her knowledge of the locations we are visiting has meant that we are now going to experience a much better time. Thank you

Joanne listens and then responds with a great selection of ideas for short breaks. She is my go to person.

Always a first class experience dealing with Joanne. Any questions we have are answered quickly, with care and usually more information! Joanne is thorough in her planning and booking process, making sure we're happy at every step of the way, which is why we still turn to her 13 years on, after first booking our honeymoon with her!

Joanne Cowdery is amazing she goes beyond her call of duty to make sure that our holiday is perfect for us. Having health issues nothing is ignored, it is of no consequence whether that be a holiday package or a luxury bespoke holiday. I wouldn’t use anyone else. We always travelled with Audley Travel. Joanne & Travel Counsellors are much more personal and professional. Thank you.

Speedy, efficient, helpful, a mine of information. Who could ask for more.

Joanne came back really swiftly with a couple of options that matched our criteria and budget perfectly when we’d done no searching at all. The most hassle free way to book any trip! Thanks Joanne.

I’ve already passed Joanne’s number onto two other people. I was particularly pleased with the last trip she sorted where I got more trip for less money than I was expecting to pay.

Joanne was superb. She gave me loads of holiday options and didn’t give up even when I was being so indecisive! She sent me more options and she found exactly what I was looking for.

Brilliant service as always. Nothing is ever too much trouble for Joanne.

Fantastic, efficient, amazing service from Joanne. I genuinely couldn't have asked for more. Very impressed.

I can relax in the knowledge that all is arranged in the best possible order.

Joanne has been fantastic throughout our booking process and I would recommend her to anyone.

I have been using Joanne’s services for several years and cannot recommend her highly enough! Great attention to detail takes the time to understand the brief and we have had some great holidays thank you!!

Joanne is extremely helpful, and she is really the only Travel Agent that we would use. Her help has been invaluable in the past and she has booked us on major vacations to Mauritius, Canada, and our next trip on a river cruise. Apart from her obvious extensive knowledge of the travel industry, she is very pleasant to talk to. We have no hesitation in recommending her.

Joanne is always proactive and replies very quickly with requests and queries. Joanne was recommended by several friends and she is my first point of contact when planning family holidays.

As always, an absolutely perfect service - why anyone would not use Joanne is a mystery! Many thanks to her and all at Travel Counsellors.

Joanne has been nothing short of amazing. She's always been able to help us with any issues that arise.

This is at least the third time we have arranged a holiday with Joanne, often at short notice. Joanne always responds positively and with a selection of locations that meet our requirements. We look forward to our forthcoming family holiday and to arranging the next one with Joanne.

Friendly and knowledgeable.

I recommend Joanne all the time! Travelling is much less stressful with Joanne in your corner.

Never ever lets us down. Excellent service, nothing is too much trouble. Brilliant...thank you!

I have used Joanne for several years to arrange our holidays. She is the best you will find and is 100% committed to her work. She goes above and beyond to help you find what is perfect for you.

Joanne was very helpful and provided well founded advice from which we actively changed our itinerary for the better. We undoubtedly have a far more constructive and well thought out holiday as a result. We have already provided her contact details to two friends.

Joanne is always super helpful. Nothing is too much trouble. Would recommend her without hesitation.

Joanne was wonderful! We were feeling really overwhelmed with where to start booking our honeymoon and she made it easy and stress free. We're really looking forward to our break in September, thank you so much for your help!

Excellent service very efficient and fitted the remit exactly. Most important all went well.

We’ve been using Joanne for years now and would not book our holidays with anybody else. Joanne is very thorough and makes sure her customer’s experiences are the very best they can be. Nothing is too much trouble. Thank you Joanne

Always superb, that’s Joanne.

Joanne listens and then responds with a great selection of ideas for short breaks. She is my go to person.

Joanne always has her clients' best interests at the centre of everything she does.

Joanne has been very helpful over the past two years when we have struggled with the pandemic and its associated problems. I hope we have now arrived at a happy place.

Joanne always gives 110% of herself to ensure everything runs smoothly for her clients. Her attention to detail is phenomenal is legendary in her quest to ensure her clients have the best of times whilst on holiday.

Just Brilliant, always answers questions, always available, very knowledgeable, wonderfully supportive. I have already recommended her to friends who love her service.

Joanne has been amazing. Due to Covid, we've had to change our holiday multiple times, and each time was no hassle for Joanne. Whenever we've had a query, she has always been helpful and all our emails have been promptly answered. Joanne has made the whole process of booking a holiday so smooth.

Great job Joanne in sorting us out when Tui let us down so badly. Many thanks Matthew and Jo

My friend recommended Joanne as she usually books her holidays with Joanne. We in fact booked our trip to New York in November 2022 using Joanne. I was very impressed and asked Joanne to book flights for myself and Mum to Australia in June 2022. It was straightforward she changed part of the itinerary without any fuss. I would recommend and use Joanne again.

Joanne has been so patient and helpful in booking our holiday. We would highly recommended her.

Very friendly and helpful and also patient with a wonderful outcome.

Already passed Joanne's details onto family and friends.

Very helpful professional and efficient.

Hugely helpful, takes the stress out of sorting holidays.

As always very helpful and professional. Nothing a problem, when a group of us trying to organise a trip. All questions answered quickly and solutions found. We are all really looking forward to our trip. A big Thankyou.

Excellent service from Joanne couldn't do enough to help us with the booking.

Joanne is efficient, personable and a wonderful sounding board in regards to Travel!

Joanne takes all the pressure and stress from my travel, offers up options I didn't know existed and attends to every little detail for my personal and business travel - I'm so grateful to be working with her again.

Joanne has always been amazing helping us sort our holidays which relieves any stress. We have recommended her to lots of friends.

Joanne Cowdery was excellent in helping and advising myself and husband when he was alive to the extent it never occurred to me to go elsewhere. So when my sister wanted to go to Scotland with her husband this year - they come from Australia - I gave Joanne the information and of course i now have paid the deposit for our holiday taking her advice and recommendations. Excellent

Joanne makes planning and booking a holiday a dream - we would be lost without her help!

Joanne is always helpful, without being pushy she will offer additional ideas, research and points to consider. She is highly professional and I always know I'll have a great holiday booking through her.

Joanne is always so helpful and efficient.

Joanne puts her heart and soul into all the holidays she books for her clients.

Personal yet professional service. Invaluable.

Joanne has been fantastic in helping arrange trips for me, both in this country and abroad. Nothing is too much trouble and she has never failed to provide the best options, whether it's location or price.

We and our family always use Joanne - she is so knowledgeable, professional and above all so patient! We recommend Joanne to all our friends.

Joanne is so kind and efficient. Absolutely nothing is too much trouble, everything she does is perfect, and takes all the anxiety out of travel. You know that there will be no problems. She is a gem.

Professional, friendly and patient Joanne takes the stress out of finding and booking a holiday. However small the holiday you want she still gives 100% to you as a client. I cannot recommend her enough.

Joanne, has a wealth of knowledge and she was my first choice to call when deciding to visit New York for the first time. Having used Joanne to book a previous family holiday i felt confident that her recommendations and her first hand experience of New York would stand us in good stead. I would not hesitate to use her services again and to recommend her to family and friends.

We've only known and worked with Joanne for a short period of time but she's already exceeding our expectations not only in terms of the quality of the holiday she has found and booked for us, but also in terms of her attention to detail to ensure our holiday should run pretty smoothly! Thanks!

Joanne is always very helpful when booking a holiday :)

Joanne was wonderfully helpful as always. Very thorough, efficient and a pleasure to deal with.

We have always valued Joanne's help and advice. Her advice and help now is more valuable than ever.

Joanne is always helpful and goes the extra mile to provide a comprehensive choice, listening to your needs. She also answers in a timely manner.

Last-minute gift voucher arranged, Joanne was fantastic and made sure it arrived before Christmas for me.

Already have recommended Joanne several times!

Joanne is extremely helpful and is able to answer any questions we may have. She has assisted me from the first phone call. I can’t praise her enough she is an excellent Travel Counsellor and would always be my first choice.

Extremely impressed with the efficiency and level of detail and concern for clients.

Nothing is too much trouble for Joanne, she is a fantastic travel counsellor and takes all the worry and stress from the traveller, by being so on the ball constantly. Brilliant service.

Joanne always gives 100% and some more. She is always willing and helpful. We have used her services many times and never had to question anything. Joanne takes care of everything. We are very happy to use only Joanne as our travel coordinator.

As always, excellent service.

We received great communication and was easy to speak to and book our holiday.

Joanne was very responsive in coming up with options, made suggestions and then went through the booking process.

I have already been telling people about the great service, thank you.

I would not hesitate to recommend Joanne.

Great fast and efficient service, thanks.

Always extremely helpful, prompt at replying and puts up with my dithering ??

Joanne has been great yet again.

It’s all good!

As always, an amazing service! No detail or support when booking is ever too much trouble. Thank you Joanne x

This service was highly recommended to me and I can now understand why. The service so far has been exemplary and very personalised which has given us confidence to move forward in booking to European trips in this difficult time. I would have no hesitation in recommending the services offered by Joanne Cowdery.

Extremely helpful and knowledgeable about our request.

Friendly, reliable, trustworthy. Didn’t consider anyone else.

Joanne Cowdery is extremely helpful, conscientious and a knowledgeable person. Will always be booking with her.

Joanne Cowdery absolutely knows the travel industry, she is patient when I change my destination several times and always finds the perfect hotel for us. We always feel safe when booking through Joanne at Travel Counsellors - would always recommend.

Joanne found holidays that I had been unable to locate, saving me a great deal of time searching. Thank you.

Have had amazing service for many years! Hopefully, for many more years to come. Thank you Joanne.

We have used Joanne Cowdery for many holidays both small and large. She has been excellent in all that we have asked of her, especially over this difficult period of the pandemic, when we have chopped and change our arrangements. She has always done this with a friendly voice, nothing is too much trouble for her and we always feel we are her only clients because she makes you feel so comfortable when booking a holiday or simply asking her advice. We have recommended her to friends and they have received just the same first class treatment.

Brilliant from the initial query right through to booking, and my fiance and I are looking forward to discussing day trips with Joanne nearer the time. Thank you so much!

Nothing to much trouble. Always so helpful with advice.

Excellent, friendly and well informed as well as extremely efficient. Exact requirements were met and nothing was too much trouble in fine tuning the holiday. Highly recommended.

Joanne Cowdery has looked after me now for a number of years and has been wonderful. She makes holidays so easy and simple and ensures that one starts and ends trips relaxed and comfortable. Why anyone tries to arrange their own holidays, whether in this country or abroad is now beyond me! Many thanks.

Joanne is really helpful, thoughtful and patient. Have and will continue to recommend her.

If there was a 10 plus you would get it from me Joanne.

Joanne is always very professional and helpful and finds just what we need.

We have received excellent friendly knowledgeable service. Superb recommendations and many memorable bespoke holidays made possible by Joanne’s passion enthusiasm and commitment to the travel and holiday sector. I have already recommended her to friends and family.

Joanne is always very helpful, and we are very happy that she organises our vacations. She obviously has a deep understanding of the Travel business and we will continue to ask for her help in the future.

We always get fantastic service from Joanne. She really is committed to finding us the best deals and best locations within our request. Joanne is always available until the very end of your holiday. First class every step of the way.

As always a very high standard of treatment by Joanne. She is the best ever. Thank you Joanne.

Always available and happy to help and answer any queries.

I don't know how we ever managed our travel arrangements before we knew of Joanne. She is just the best person to arrange all your needs nothing is too much trouble, everyone should have a Joanne in their lives!!!

Joanne has been a great help assisting us with booking our holiday for 2022 to Barbados. We were given all the information needed to make a decision and nothing was too much to ask for. If you are looking for great customer service, expert advice and guaranteed protection for your holiday then Joanne is the best person to turn to.

I have recently been introduced to Joanne via my sister. She has assisted Helen on many holidays both in this country and abroad. I am to travel, hopefully, to America with my sister this summer and in the short time (just over a week) I've come to appreciate the care and attention Joanne takes in planning and then confirming all her support by email or whatever method is required. She is very responsive to any questions and is always very reassuring. A very good person to have at your side. I cannot see a time in the future when Joanne will not be the first person I contact for my travel plans. She's a pleasure to deal with.

Joanne was absolutely brilliant, it didn't matter how many times we changed our minds about what exactly we wanted, Joanne was always very patient and there to help with good ideas.

Joanne was recommended by a friend to help out with a holiday choice. With much uncertainty with COVID-19 affecting holidays, we decided late notice to look a family holiday in the South west of England. She identified our requirements and was very prompt with her suggestions. She was prompt and responsive. I would suggest/ recommend her to assist with holiday choices as she can offer the best options available, with minimum fuss.

As always we get very prompt and helpful service. When things go wrong she is especially attentive and goes the extra mile. Well done.

Joanne makes it easy to enquire about holidays and flights. We have used her service quite a few times and have always been very happy. She is knowledgeable and will always do her best to give you the best deal available.

I have used Joanne for all my travelling inquiries for a few years. Nothing is too much trouble, she is kind, patient and understanding to my needs. Her knowledge of the travel industry is amazing, once you have her on board she sorts every thing out, and you don't have to worry about anything. Keeps you up to date at every opportunity, and although have never met her, look upon her as someone who is completely dependable. I thoroughly recommend her.

We were looking to book a cruise to the Caribbean and had a good idea what we wanted. We handed over the organisation to Joanne and she arranged everything for us, and more. She was professional and efficient, and kept us up to date and informed the whole way through. She even arranged our travel insurance for us at a very competitive rate. We would highly recommend her for all your travel needs.

My husband and I can’t thank Joanne enough for helping us find our holidays. It has taken the stress out of our holiday search. Joanne is very knowledgeable about holiday destinations which has been so helpful with our decisions. She is very professional but, also very friendly and reassuring. She provides an excellent service which is much appreciated especially in these Covid times.

Joanne, has helped us find a lovely holiday on a few occasions now. She is incredibly helpful, takes the time to really understand what you are looking for and always comes up with great options. I would highly recommend Joanne and wouldn’t hesitate to ask for her help in the future.

The service Joanne provides goes way beyond what you would get with your everyday travel agent. With Joanne it is personal, and I mean personal. You are being treated as if you are her only client. Nothing is too much trouble, which includes down to the smallest detail. My wife and i have booked several holidays with Joanne, and any issues we have had on a personal front, prior to or during the holiday, she has dealt with in a sympathetic and efficient manner. In short it is like having your holiday booked by a friend (which we feel Joanne now is). If you would like a great holiday, flights, accommodation, private transfers booked, the I would thoroughly recommend Joanne.

We found Joanne to be extremely helpful and very efficient in arranging our resort stay. Also willing to arrange activities and bookings around our holiday.Couldnt have been more helpful and professional

My friend recommended I resort to Joanne Cowdery at Travel Counsellors to book a flight for a work opportunity. Travelling rules were changing every moment due to the pandemic. Most direct flights to Portugal were cancelled on last minute basis, and alternative routes with stopovers were constantly changing, with each government coming up with new rules and new documentation that would be required. I called up the major airlines directly. I expected they would know the last minute rules as they have people on the ground. I was wrong. I wasted my time on long waits on the phone to hear disclaimers and got no useful information to organize my work agenda. Joanne was really amazing. She dedicated true effort and care. She went beyond her professional responsibilities. She kept checking the various government websites and summarized the complex rules. Sending me simplified emails providing me with the requirements and directions. Always available on the phone and helped figuring out the best route through the crossed winds. She went through options to help evaluate the risks, pros and cons. Her voice on the phone was always calm and comforting allowing us to evaluate options. We need professionals loyal to human values as Joanne deployed in an extraordinary manner.

Thanks so much for moving our holiday again. I’m sorry we keep asking you to do this! It’s a pleasure to work with you, you make it all so easy and hassle free.

I personally want to thank you for how you and your company handled my daughter Samantha's holiday to Thailand. I am so pleased she took my advice to use Travel Counsellors. I also know that when we can travel safely again your name will be held high esteem.

Joanne has given us excellent support and regular communication throughout the stages of the booking, cancelled and re-booking for some of the original holiday makers. Then finally the 100% refund received swiftly.

It was a great pleasure in utilising you.

Joanne is incredibly quick at getting back to you with any information and questions and makes it super easy. Would highly recommend!

Always helpful and very efficient.

Thank you for your very prompt and efficient service.

Joanne has never let us down, she has always delivered exactly what we request from her.

I recommend Joanne to my friends and family all the time, both my brother and father have booked with Joanne recently. I think that they would be mad not to use such a wonderfully consistent and trustworthy Travel Counsellor who takes away all the stress and anxiety around planning and booking a holiday.

The usual efficient, friendly and involved service.

Very helpful and respond quickly to queries.

Always brilliant attention to our requests and energy and enthusiasm put in to finding us ideal solutions. Thank you

Joanne is a star had a delayed flight which got cancelled BA nightmare got me a flight when BA Sweden could not, within half an hour absolutely brilliant very calm does exactly what it says on the tin.

Very fast and professional service. I was well impressed.

Joanne is the best kind of travel counsellor - passionate about travel - hers...and yours! She has a depth of experience, first hand from her own travel, and of the ever changing scene of the travel market. Joanne is friendly and helpful, going the extra mile to get what you want at the best price. And she was patient too when plans changed and she had to start again :). Always go to someone who loves their job, and she does.

Joanne is amazing so helpful and friendly would recommend her time after time.

My wife and I have had fantastic service from Joanne over the years, for which we are extremely grateful.

I would have great pleasure in highly recommending the service and advice of Joanne Cowdery. She was extremely helpful when I was making my travel arrangements for a holiday this Summer. I very much appreciated her expertise,her courtesy and her knowledge.

Have already recommended Joanne which has resulted in a booking!

Joanne is very quick at responding to our requests and always provides at least two options to choose from different airlines and flight routing. I have recommended her to other friends and business associates.

As always a first class service by Joanne. All sorted for three holidays in 2020. Joanne has looked after us for over 10 years now and the service just gets better. No complaints with Travel Counsellors. Thank you Joanne for always looking after us yet again. We'll be back I promise.

Joanne remains warm and approachable; her communication is always timely and clear, & I always feel able to ask any questions I may have knowing I'll get a prompt response. I enjoy booking through Joanne as she always takes the hassle out of booking to go abroad, making the whole process as painless as possible. Thanks for a consistently great service :-)

Always get top quality, helpful, attentive service from Joanne.

This booking is our first using Joanne but we found her very professional and knowledgeable.

We always get excellent service from Joanne and I can highly recommend her!

I have used Joanne for many years and have always received excellent service .

Joanne is the only travel agent we would use - experienced, friendly, professional and extremely patient.

Joanne has been fantastic. From our initial conversation through to booking our trip, I feel she has really listened to our requirements and has gone out of her way to ensure all of the details of our holiday are perfect. I have already recommended her to a number of people and will continue to do so.

Excellent service with a smile.

Such perfect service and Joanne knows without asking, my preferences for any trip. She makes going on holiday so tremendously easy. Many thanks to her.

Always pleasant, cheerful, helpful and a constant professional.

Joanne provides great service every time, professional and friendly, she does all the hard work, we just enjoy the holiday!

Joanne has organised several holidays for me and my family and I would always recommend her personal service. Brilliant.

Always pleasant, cheerful, helpful and a constant professional.

It really is personal service and Joanne is committed to giving the best possible example of what that means.

Good communication, happy to help, very friendly.

Excellent discussion of our requirements and the available options, and good professional service throughout... and a complete lack of pressure.

Really helpful, responsive, and friendly.

I have already recommended Joanne to friends and colleagues.

Joanne is so helpful and efficient.

Always helpful, efficient and quick response to any questions. Definitely takes the hassle out of making your own arrangements.

If there was a score higher than 10 then I would select it! I recommend Joanne to friends and family all the time and they are always delighted with the extremely high level of service that she offers.

Joanne has been so so helpful. Nothing is too much trouble and no question is a silly one.

Joanne was excellent we have never dealt with a more helpful caring travel agent.

I have been recommending Joanne to friends and family for years and am more than happy to continue to do so.

We could not expect any better service than Joanne provides. She is the example of what a good Travel Counsellor should be.

Joanne is always friendly, prompt in her replies to emails with attention to detail. I have recommended her to several friends and will continue to do so.

Joanne is, and has been, fantastic in all our dealings with her. Cannot fault her service in any way which is why we always return to her for all our bookings. We have and will continue to recommend her to our friends etc. Thank you Joanne!

Lovely to work with, always helpful and provided a nice range of options based on my requirements!

Just very good at what she does.

Joanne is simply the best when it comes to sorting out all your holiday needs. Her research is second to none and she always provides excellent choice and advice. I highly recommend her, you won’t be disappointed. Thank you once again Joanne.

Joanne has always given excellent advise and recommendations re holidays. She goes well beyond the normal travel agent she is totally committed to ensuring the best service, nothing is too much trouble.

Always polite and a pleasure to do business with.

We recommend Joanne she’s great!

Awesome! I am SO excited about my holiday! Faultless customer service, as ever!

Joanne is friendly and isn't phased when you ask her for her help. I would reccomend Joanne to anyone needing some holiday advice and I'm sure she wouldn't let them down.

Joanne has been fantastic. Delivering exactly what we were after. Nothing was too much trouble despite several changes of minds. We will definitely be using Joanne again. Many thanks.

Always very helpful !

Excellent advice and very prompt service!

Joanne is always ready to help you with planning your holiday and always give you other ideas if the first ones dont work.

Fast and friendly service - thanks for your help so far.

Joanne was very understanding of our requirements and quickly provided us with options, from which we choose our ideal holiday. Would definitely recommend Joanne to friends and family.

Joanne has arranged holidays for us in the past and we have just booked another one with her. Joanne is professional, knowledgeable, trustworthy, patient and always caters for our needs/wishes. I would definitely recommend Joanne’s services.

Excellent service, really prompt to respond and couldn't be more helpful.

Excellent service and advise from Joanne again nothing is too much trouble.

Quick efficient service.

Love the efficient, excellent and sensitive service.

We had a wonderful holiday and literally everything about it worked out really well. Have to say your input, knowledge and assistance prior to the cruise was invaluable and although this is the first time we have used your services we would definitely use (and recommend) you without hesitation. You helped our 50th. Anniversary go without a hitch.

Excellent personal service from Joanne as always. Thank you.

Joanne is incredibly fast at responding to our requests and provides a number of options for us to choose from. I have recommended her services to a number of other companies and as well as work business Joanne has found us holiday accommodation as well.

Joanne is brilliant, offering great advice without being over-pushy. She is also very patient going through different options to find out what suits your budget and expectations. We have recommended her several times and will continue to do so.

Joane is a stickler for detail. She checks everything out, and when she is sure it is all OK she will check again just to make sure.. An excellent ambassador for Travel Counsellors.

I have recommended Joanne and my friend has used her to book 2 holidays.

Excellent service from Joanne. I have already recommended her to friends and would do so again. Thank you Catherine

We have always been very happy with the service Joanne has delivered for us. She is competent, conscientious and we value her opinion. We feel Joanne now knows us well as customers and makes the right choices/suggestions that have made all our trips so far very memorable.

As expected very good service and will let you know how it all goes after next weekend. Thanks Anne

Fantastic, personal service. Thankyou so much.

Whenever the subject of booking a holiday comes up in conversation, I always mention the great experiences I had booking through Joanne Cowdery. She is never less than engaging, always polite and prompt in all my dealings with her. She has completely taken the hassle and 'faff' out of booking my holidays. I enjoy being able to arrange everything connected to booking it without leaving the house and Joanne makes that whole process really easy. She is a great asset to Travel Counsellors.

Joanne is literally the best most helpful person I have ever dealt with. I recommend her to everyone.

I'd do a 11 out of 10 if I could.

Always helpful and supportive.

Quick efficient service.

If I could give 11 I would. Personal, professional service at its very best. When we talk to friends about holidays, Joanne always gets a mention. Would thoroughly recommend her services.

Joanne is highly professional, extremely helpful and can match online prices. I would highly recommend her.

Joanne is fantastic - she has been able to offer advice and support even when we have changed our plans! I would highly recommend Joanne for her professionalism, knowledge and support. A big thank you!

Very kind, very helpful and very competitively priced. I used Joanne, Travel Counsellors for my honeymoon and I have booked for my 40th birthday and will no doubt use Joanne again for other occasions.

Great service and very helpful.

As you know we arrived home yesterday. Anyway the reason for my email is to say a very big thank you from us all. We have had the most amazing holiday, everything was just perfect. We will treasure the memories from this celebration holiday forever, it really did exceed all of our expectations. From the excitement and buss of New York to the peace and beauty of New England it was just perfect. The personal messages and gifts we received from you added a very special personal touch. Thank you Joanne for your help and patience and for your exceptional knowledge and organisation skills. You have been a star throughout.

Joanne Cowdery does a super job! A real rarity. A godsend.

Very helpful and very understanding that sometimes plans need to be changed.

We have just returned from an amazing trip to the Seychelles organised by Joanne. In the planning Joanne listened to our list of ideas and requirements and then put together a trip that ensured we experienced a holiday to remember. Joanne was and is always available to answer any queries promptly, will find the answers to any random questions you may have and takes a personal as well as professional interest in ensuring that from start to finish the holiday will be just what you wanted. We would like to keep Joanne a secret, but that would be unfair to anyone else who would like the assistance of a talented Travel Counsellor!

Over the years we have had fantastic service from Joanne and would not use any other Counsellor. Yes we have recommended Joanne to friends and family and will continue to do so.

Used Joanne for years and always done us a great service.

Have recommended Joanne many times and will continue to do so, excellent service over many years.

Stunning service - Joanne takes all of the hassle out of booking holidays and does so in such a way that one feels as if the holiday has already started. I can't thank her enough.

We would most certainly and without hesitation, recommend Joanne to any family or friends wishing to enjoy a hassle free holiday. Being able to talk with Joanne directly ensures that all your needs, timings and paperwork are all safely covered. Making you with nothing to do but enjoy your adventure. That is first class service.

We were delighted with Joanne's help and probably wouldn't have found our trip without her.

I had a fabulous time at the Ryder Cup - pefect and hassle free hotel and flight planning for Joanne to make is stress free.

Straight forward answers to question within 24 hours of asking. Thank you.

We do recommend Joanne to friends and family and will continue to do so! She’s simply excellent.

Joanne provides a knowledgable and efficient service.

Joanne is always very attentive and is able to give advice and answer any questions that we have about our travel plans.

Highly impressed with Joanne's help, co-operation, quick service and friendly attitude.

Joanne found holidays that I had not found during my own online searches, one of which perfectly fitted my holiday needs. So much easier than spending days looking I will just talk to Joanne in future.

We found Joanne very attentive and very informative.

Joanne was excellent, extremely helpful and knowledgeable. She answered every question and over a number of days made every adjustment we asked for. This is our first time using a personal Travel Counsellor but I have no doubt we will use her again in the future.

Joanne has responded to all our wishes in a timely and professional manner. The planned holiday has been organised at the last minute, despite this we were given 3 different styles of accommodation to choose from. Joanne has also organised our transfer from the airport to hotel.

I would score Joanne a 11 if it was there- her personalised service, approach and dedication to every single trip, however big or small is the best around! We wouldn't book through anyone else!

A wonderful experience as always. After several years now Joanne continually comes up with the goods. We are able to tap into all her experience which in turn ends up with a well put together holiday. Thank you as ever Joanne for all your help. We look forward to our next adventure!

You are excellent. Thanks.

Joanne has helped us for many years and we do recommend her to friends and family. Helpful cheerful assistance in everything she does.

Not only would I recommend Joanne Cowdrey to my friends but I do constantly!

Very helpful and obliging.

Joanne is very good at what she does. I have recommended her to a few friends already and am pleased to say that they have all used services from Joanne.

Very fast efficient service, all with a smile!

I have recommended Joanne to friends and family and she has helped me either arrange or try to arrange holidays for a few years now - first class service always! Thank you Joanne

Joanne never fails to get it right. We have just booked a short break in September in Lisbon and we can’t thank Joanne enough for her patience in sorting us all out and for finding us the right place to stay.

Very helpful and very friendly. Knew the answers to all my questions. Joanne listened very carefully to what I wanted and drew me up an ideal itinerary. She thought of things that I hadn't thought of. Thank you.

Fantastic support and service! Thank you!

Knowing that we always deal with Joanne and the service is personal makes a huge difference. We know we always get excellent customer service.

Great as always!

Professional, honest, reliable. I would always recommend Joanne to family and friends because she does an excellent job, taking away all the stress involved in organising a holiday.

Joanne always goes the extra mile when fulfilling your requirements. She has never let us down yet.

Very obliging and helpful.

Joanne always goes that extra mile with suggestions and help, her research and professionalising is incredible. My favourite phase she uses is "no problem, l can do that for you". Thank you Joanne.

We have used Joanne many times she is helpful, efficient and very organised. She listens to what your requirements are for the particular holiday you are considering and goes to exceptional lengths to ensure your needs are met.

Joanne is a lovely helpful lady, I’ve just booked our third holiday with her. She is very informative, she makes me feel like nothing is a problem.

Over the years Joanne has always provided me with excellent service, First class.

Excellent and very professional service.

Joanne always gives brilliant service and is a pleasure to book holidays through.

Fantastic, personal service. I have recommended Joanne to all my friends and family. Thank you so much!

So helpful - every question we asked was answered with huge patience as we did ask a lot and changed our itinerary a few times - also very knowledgeable and we felt very safe making our booking with such expertise in the background.

Friendly, responsive, and Joanne listened to me and completely understood what I needed and that I had a budget to work towards.

A truly amazing person to deal with. I could not recommend her enough. Thank you

I am grateful for your continued support for my son and his fiancee in booking their wedding and our special holiday so we can share their special day. Thank you.

Joanne listened carefully to our holiday requirements, provided valuable information regarding specific destinations and put together a trip that we will remember for ever! Joanne provides a highly individual and personal service. I would recommend Joanne to anyone, who would like to deal with a highly organised, and efficient travel professional.

Joanne is brilliant always so helpful and goes out of her way to make everything run smoothly for us.

Joanne has been very helpful indeed whilst booking our vacation to Canada. This the fourth holiday that she has helped us with and would without doubt recommend her.

Joanne always tries so hard to make sure everything is perfect and follows up afterwards. Takes all the worry out of holidays.

Excellent service and communication and follow up.

Really helpful.

I just wanted to say a huge thank you for the brilliant holiday you have planned for us this month starting with the wedding in Melbourne followed buy the R&R in Thailand. It is not easy to work with 5 adults all with different requirements, idiosyncrasies and demands! It has been a dream working with you - your attention to detail is amazing, you call when you say you will and work calmly when we have changed our requirements for at least the 10th time! And to cap it all your quote was cheaper than the 3 other travel companies I talked to I have recommended you to many of my friends and will continue to do so. I look forward to “planning” with you again Joanne .

Always a helpful, friendly and efficient service. A pleasure to deal with.

Joanne couldn't be more helpful if she tried!

Joanne has been a superb ambassador for Travel Counsellors, we have been so grateful to her for her expertise when arranging and booking our trips. We have and will continue to recommend Joanne to friends and family.

So far, Joanne has been patient and helpful with our booking experience. We have not booked a holiday in a long time and Joanne has removed a lot of the stress around having to book.

As usual Joanne and Travel Counsellors come up spot on with our forthcoming holidays. Super personal service as always. Why go anywhere else when you can go to Joanne? I would recommend Joanne and Travel Counsellors to anyone without hesitation. Many thanks as always. (If possible I would give Joanne a top mark of 100)!

We have recommended Joanne to several friends. As well as the friendly, professional and knowledgably service that Joanne provides she always goes that extra mile to make your holiday fabulous.

We always try and recommend Joanne to our friends! She is the best!