Jocelyn helped us book our honeymoon 11 years ago and is as enthusiastic in her job now, as she was then. Jocelyn is the ultimate professional who we believe never sleeps! She answers emails/phone queries by return, she goes that extra mile for you. It is a pleasure to deal with her and we have no hesitation in recommending her to friends and family.

Jocelyn is an asset to Travel Counsellors.

Mr & Mrs David Corry, Aberdeen

Jocelyn (local) versus internet booking or distant agent? No contest! Let me tell you a story....we missed our Sunday skiing flight, due to a vomitting daughter (aged 5) at check in. One call to Jocelyn, from inside the local A&E department, and other flights, overnight stay and transfer once we landed on the Monday were all sorted. What a relief to two stressed out parents and a great holiday to boot.

Mr & Mrs Tony Rafferty, Aberdeen