My Testimonials
I just wanted to put in writing how much we enjoyed our honeymoon - it really was perfect and to thank you for all your help and expertise. I was very surprised by all the added extras which made for exceptional service and led to really easy 'jet-setting' travel, which I wasn't used to. Something as simple as the really nicely bound travel documents and wallet, which made for extremely easy and handy reference, (personally hand delivered!) right through to the honeymoon card, flip-flops, pre-completed luggage tags, check-in and the welcome home card - all excellent touches!....
Mr Oliver Barry, Surrey
I would like to put on record the superb service that we received in relation to my New Years holiday to Marrakech. Your attention to detail is fantastic, from sending us pre-filled out luggage tags to arranging little extras with the accommodation.Nothing was too much trouble.
My wife and I were 100% happy with every aspect of our trip, and as fairly seasoned travellers we know what we like and what we don't!
It goes without saying that we will be using your services again very soon and also recommending you to all of our friends, colleagues and contacts.
Thank you again for an absolutely fabulous trip.
Mr Steve Bellamy, South Godstone
Thank you for your invaluable help in so many ways, before and during this trip to make it so memorable.
All the arrangements went very smoothly and the hotels were lovely especially Spier and the Game Reserve.
Thank you so much for checking us in everywhere - that was a great help especially the last flight home which we nearly missed as we got stuck in traffic on the motorway!!
Having you on the end of a phone or conversing by email was a great comfort so it’s a really big thank you from all of us!
Mrs Maureen Wilkinson, Surrey
I was planning a trip to Australia last year.Julie immediately began to advise me on the best places to see and the best things to do.
I was particularly grateful to Julie when one of my flights was cancelled. Had I been responsible for my own arrangements it would have been a nightmare.
Julie goes way beyond the call of duty to ensure your travel experience is of the highest quality.
Mrs Sharon Endersby, Staines
Julie is one of the most patient and thorough Travel Counsellors. Her attention to detail on our trip to New Zealand and Brunei was second to none.
She took care of everything; booked hotels, provided maps, information, contact details and lists of "must sees".
When we couldn't find a confirmation Julie simply sent us another even though the time difference meant we must've got her out of bed!
Ms Eilish Adams, Chiswick, London
Thank you so much for all your help with booking our honeymoon in the Maldives, we had a fantastic time. The trips you organised for us were great and the whole trip went smoothly. You took all the stress out of booking the honeymoon, which meant we could just concentrate on the wedding and relaxing on the beach! I will definitely be in touch with you again when we want to book our next holiday and have already recommended you to all my friends.
Mrs Sarah Duke, Walton on Thames
I decided to take a trip to Canada at short notice, about a week and a half prior to my departure date. I have never been to Canada before and have never travelled alone as an adult and therefore responsible for all arrangements, outside of the EU.
I contacted Julie and asked if she could help me to arrange this trip, just a week, popping over to Canada?
Julie was amazing. She managed to book non-stop flights on the days that I had requested, at a more than reasonable price, organise all the paperwork, she even checked me in for my flight and reminded me about weight restrictions for my baggage! At work one morning I received a card from her, wishing me well on my trip, what a lovely touch.
On my return, she again booked me in and again I received a card upon my return to the UK welcoming me home.
What service and all with a smile and a “don’t worry”.
I cannot recommend Julie highly enough. I had no worries about my travel arrangements which made the trip to Canada stress less and so enjoyable.
Julie, THANK YOU!
Ms Olivia Rubin, Weybridge, Surrey
I recently decided on a trip to Western Australia to include overnights in Sydney, Singapore and Hong Kong, plus a tour of New Zealand.
I am definitely not a seasoned traveller and I was somewhat overwhelmed at the prospect of booking and co-ordinating a number of connecting flights along with decent accommodation.
Julie’s knowledge of the region is second to none and she simply asked me when and where I wanted to go and what I would like to do whilst there, even suggesting some fantastic tours and excursions.
I now have an adventure of a lifetime coming up in the near future and am confident in the knowledge that should anything go array, Travel Counsellors will be on hand throughout to rectify.
Julie has worked out and planned every detail of my trip and I am both extremely grateful and very much relieved that all arrangements are in place.
I would not hesitate in recommending Julie Welfare to my friends, family and colleagues.
Mrs Sharon Endersby, Ashford
Hi Julie
Thank you for organising our holiday to Sardinia so well!
The brief we gave you – 6 adults, small friendly hotel, great food, pool & beach, hire cars, wifi for work and close to a town would have stumped most travel agents, but you managed to find us a holiday that ticked all the boxes and some extra ones too! As you had already checked us in at Gatwick, all we had to do was drop off the luggage and head for the private airport lounge – what a great start to a holiday! The hire cars were waiting for us at Olbia and the hotel was only 30 minutes away. As it was small, checking in was quick and painless and we were in the pool or strolling on the private beach in no time at all. The hotel was very clean with friendly staff and the food was perfect catering for all our different tastes. The staff knew us by our names and went out of their way to look after us. They told us where to visit, nice beaches, affordable restaurants and what markets were worth visiting.
However, we wouldn’t have known about this gem if it hadn’t been for you, and that, along with your professionalism resulted in a perfect holiday for us all.
Many thanks Julie, greatly appreciated – roll on Summer 2011!
Kind regards
Theresa, Maurice, Holly, Sophie, Nathan and Stephen
Mrs Theresa Pomery, Bookham, Surrey
I would not hesitate to recommend Julie to anyone planning a trip of any kind, whether it be UK or overseas, for business or pleasure. I have never before experienced such a personal service delivered at a time to suit me from a travel professional before, consequently would never now consider using anyone else. Julie rescued me from the hours it was taking me to try and find a UK hotel for a long weekend. I spent countless hours on the internet trying to find the ‘best deal’ to no avail so was over the moon to find that Julie could find me exactly what I needed at a better price than I could find it online myself.
Julie is, without doubt, the very best travel professional I have ever dealt with.
Ms Catherine Richardson, Woking
We required something a bit special, a treat for the family somewhere in Europe. 15 of us would travel 6 being the grandchildren, ages ranging from 9 down to 1. We wanted the holiday to be high quality but relaxed enough to make it easy with the children. Too much for me but Julie found just the right place and flights. The holiday was superb a great time had by all...Julie will get another call...
Mr Patrick Doyle, Keston, Kent
I just wanted to bring to your attention to the fantastic job Julie did organising our honeymoon for us. Julie provided us with a lot of sound advice and helped us to narrow our options down to the best location. She also went over and above our expectations throughout the planning, always keeping us informed of the tricky situation with BA and helping us secure some good seats on the flight out.
Mr Peter Holgate, East Molesey
Thank you for all your help, we love the Gift Registry service and the lovely box. I have recommended you to lots of people as although there are lots of companies that do this sort of thing, we really think yours is the best and you have been brilliant.
Thanks again so much
.
Ms Louise Jenks, Walton on Thames
Thank you so much for arranging the Birthday Cake on the plane!
I have already sang your praises to our friends over Dinner and recommended they contact you with their holiday plans.
Here are some things which impressed me:
1. Your professionalism/good people skills/good communicator
2. Your quick response times
3. Your patience when we kept changing our minds!!
4. The beautifully presented travel wallet with all our travel details well organised
5. The fact that you were available on Sundays and evenings
6. Your assistance in checking us on the flights so we did not have to worry while on holiday
7. The follow-up postcard welcoming us home
Mrs Linda Heffernan, Woking
Julie was brilliant and sorted absolutely everything out for us right down to the smallest detail......It was always a pleasure talking over the various aspects of the holiday itinerary with Julie with her knowledge and good humour and her willingness to come up with different options to suit budget and needs. We will certainly let Julie take over all the hard work of booking our next holiday.
Mrs Celia Goodchild, East Molesey, Surrey