Karen,

Thanks for providing an excellent service from start to finish with my recent holiday to Ibiza. Everything about the holiday was fantastic and the experience was unforgettable!

I will look forward to arranging future holidays with you.

Regards

Shaun

Mr Shaun Petafi, Liverpool

Hi Karen

Just want to say a big thank you for booking our latest holiday in Gran Canaria staying at the Grand Hotel Meloneras. As usual the holiday went without a hitch and after our flight we were whisked off to the resort in a brand new and very large Mercedes. The hotel was absolutely fantastic! Our room had a fabulous view overlooking the infifnity pool You are a star!

Mrs Mary Errington, Birkenhead

Karen has been a fantastic help to both myself and my family, helping us with family holidays or work related trips. I cannot stress how impressed and satisfied I am with not only her ability to find and source our trips but also with her ability to fix any problems which can occur in another country. I unreservedly recommend Karen to anyone!

Mr William Griffiths, Chester

We’ve used Karen over a few years now and all I can say is she is brilliant. We are pretty busy, so always seem to arrange last minute family getaways. Karen always provides a professional service, she answers all briefs correctly with good, impartial advice, is easily contactable and takes the stress out of every holiday we’ve had. We know if Karen has booked it, all we have to do is just enjoy the holiday. This service for us is gold dust. Oh, and she’s super fast!!

Mr & Mrs Angela Morrow, Liverpool

I have been using Karen for almost 25 years now to make our travel arrangements. Her service and knowledge are excellent. Even after suffering a broken leg she was still working and making arrangements for her customers. Now that's dedication!

Mr Derek Mansfield, Frodsham

Karen provided an excellent service for us, booking our ski holiday and arranging our car parking at a brilliant price. We also have the peace of mind that if anything goes wrong, Travel Counsellors will sort any issues out for us.

Ms Jenny Esau, Wirral

Karen is always on hand to help with any travel plans including even the most complicated. The service she provides is professional and nothing is too much effort. Her patience is of the highest level and having someone there who you can always rely on is fantastic.

Mrs Debra Rimmer, Liverpool

Our friends recommended Karen to us in 2009 as we were having trouble trying to book our honeymoon with other travel agents. It wasn’t any trouble for Karen though! She was professional in every way and now arranges all our holidays.

Nothing is too much trouble for her, even when we change our minds (quite a lot!). Fantastic and stress free so we now recommend her to all our friends and colleagues!

Mrs Julia Ford, Wirral

Thanks for the fantastic service that you gave in relation to our recent holiday, which was unfortunately cancelled due to the infamous Icelandic ash cloud. This was frustrating, however your help and decisions, service and advice were absolutely first class. As you know, we book all of our holidays through yourself as do a number of my colleagues. I will continue to recommend you without reservation.

Mr Simon Gibson, Liverpool

Karen gave us tremendous service during our holiday to Madeira. On arrival we were directed to our room with NO sea-view as pre booked. I sent Karen a text asking for help! Her immediate response was amazing! Within minutes she had telephoned the hotel and arranged an upgrade to a suite at no extra cost. Our holiday was great, we will definitely use Karen again and so will all our friends.

Mrs Jacqueline Hoard, Liverpool

This year we spent three weeks in Sri Lanka. The first week was on a tour of the island then eleven days in a beach hotel and three nights in a hotel in Colombo. All the hotels were first class and all the transfers and flights were excellent and on time. Karen advised us to spend the last nights in Colombo as the transfer time from the beach would mean a 3.00am getup. Great advice!

Mr Denis Foy, Liverpool

The service Karen gave to me and Tricia on our recent holiday to New York was second to none. She was very helpful and professional and we will be looking no futher when booking our next holiday. Thank you once again.

Yours

Alby and Tricia

Mr albert armour, birkenhead

Our previous rep was a personal contact, so we assumed the level of service we received was due to our association. That individual no longer works for T.C., therefore we contacted Karen as she was the nearest locally. We are pleased to say that we received no less a service from Karen, who was brilliant at quickly identifying locations. We've recommended her twice since! Very pleased, thankyou.

Miss Nikki Wilson, Liverpool

Karen arranged a very important holiday for us and adapted it to several specific details. She helped make it a wonderful experience and I'd recommend anyone to give her a chance at getting a great holiday sorted. She did it for us and we'll definitely be back.

Thanks

Mr Mark Hurley, Frodsham

Don't need four hundred words one will do "Priceless" - Karen has reinvented customer service, her passion for her work is clear for all to see, a natural progression of her own personality.

Mr Dave Pearson, Birkenhead

Have just returned from the H10 Rubicon Palace Lanzarote, which Karen recommended. Lovely hotel within very extensive grounds, large newly refurbished room with huge balcony and a wonderful uninterrupted sea view. Six swimming pools and plenty of sun beds etc. Flights on time both ways - don't know how she managed to arrange that!

Mr Derek Mansfield, Frodsham

I have just booked my second holiday with Karen. My first holiday (to Malaysia) was fantastic and the planning Karen put into it made it run like clockwork.

When I was booking my second trip I found Karen most helpful, she came up with quite a few alternative hotels and travel arrangements and advice. Nothing seems to be too much trouble to her. I would highly recommend her services.

Mr Denis Foy, Liverpool

Karen offers friendly and helpful advice on all my family travel requirements. Tickets are always delivered promptly. She is also proactive sometimes pre-empting my needs and giving advice accordingly.

Mr Bruce Williams, West Kirby

Karen and Travel Counsellors have been making my travel arrangements now for more than a year and have found them to be very professional and easy to deal with. As I travel very regularly, it is refreshing to find somebody who actually cares that you are satisfied with the arrangements they make on your behalf. I am happy to recommend both Karen and Travel Counsellors.

Mr Graham. Percy, Liverpool

Karen is dedicated to matching each person with their perfect holiday and is prepared to pull out all of the stops to make this happen.

Karen has arranged several holidays for me and there is not one of these which was not perfect in every respect - down to the smallest detail.

The knowledge that Karen can offer too is invaluable. I have not once found a problem that she can not solve.

Miss Gillian Lowery, Liverpool

Karen was extremely enthusiastic in satisfying our requirements. I would have no hestitation in recommending her services.

Mr Steve Carroll, Prescot

I have known Karen for over thirteen years, from when she was working for another travel agent and can confirm that she still has that particular sparkle which makes her special. Although I have changed companies a few times, I continue to use Karen for private holidays and business travel and can confirm that she has never let me down. Our family holidays couldn't be better.

Mr Douglas Atkin, Maghull Merseyside L31 7DN

Hi Karen,

Just want to say a million thank you's for all the help you have given me in booking flights and accommodation for our Australia holiday. You have been a wealth of knowledge and I can't recommend you enough! You have dedicated alot of time and effort to our holiday and I am so grateful. It's has been good fun too, you are more like an old friend than a travel agent! Thanks millions x

Mr & Mrs Susy & Karl O'Hare, Oxton, Wirral

Karen has been my travel advisor for over 20 years now. She has so much knowledge of the industry, has access to excellent airfares and always recommends the right hotel. My wife and I have never been disappointed in any holiday that she has organised, she is very efficient and keeps you fully informed of the progress of your booking, she is a delight to deal with.

Mr Derek Mansfield, Frodsham

A seasoned veteran of the travel industry Karen spent 20 years in a commercial travel organisation providing a consistently high level of guidance and support to business travel clients (plus colleagues at the parent Company) and the general public.

I am delighted she has embraced the challenge of establishing her own business and urge prospective clients to take full advantage of the sound professional advice and service available from her, as I shall continue to do.

Mr Brian Wilson, Liverpool

Last June, I asked Karen to organise a trip to KL, Penang and Bali. Unfortunately I could only give Karen two weeks notice to organise the trip. Also I specified a certain hotel in Penang, and left the other arrangements (Flights, transfers, etc. to her).

Karen organised everything for us and managed to get us some good free upgrades. The total cost of the holiday was exceptional value.

Mr Denis Foy, Liverpool

I have been traveling now for more than 30 years and have always found it difficult to find suitable flights, hotels etc without having to pay the earth. However since I have been using Karen and Travel Counsellors to provide this service she has at all times been friendy and professional whilst at the same time providing a service that I can rely upon at very competitive prices.

Mr Graham Percy, Liverpool