Kathy was quick to respond and discussed all of our options to us ensuring she was sure of the sort holiday we wanted.

Never again would we use a tour operator as Kathy offers a much better and personal service but with no extra cost.

Kathy Smith you are a credit to Travel Counsellors and a credit to BNI.

Thank you, you made a good holiday a fantastic holiday!

Kind regards

Zoe Naylor

Ms Zoe Naylor, Sandiacre

I had decided to take my long suffering partner to Paris for her birthday the ideal opportunity to "test" your services. I provided you with the dates and description of hotel I wanted. What I got in return was carefully selected choice of four and five star hotels, three night for the price of two and realistic flight times, free guide book and even pre completed luggage labels.

Just a simple straightforward efficient service backed up with a genuine desire for your client to be 100% happy.

I have no hesitation in, as your business card suggests, paying you the biggest compliment by recommending your services to everyone I know!

Mr Tony Jacques, Nottingham

Thank you so much for sorting our honeymoon. It was great, we didn't have to worry about anything as it was all so well organised. It was nice having the sparkling wine at the hotels too! It will be a holiday we never forget, so again a BIG thank you :-)

Hayley & Chris x

Ms Hayley Baker, Church Gresley

Thank you Kathy Smith you have done a fabulous job.

We are more than impressed with the level of service and the knowledge you offered us and are still commenting on all the small touches that Travel Counsellors have added to the booking.

I will have no hesitation in recommending you in the future to all my family and friends.

Mr Stephen Naylor, Newcastle Under Lyme

My wife and I decided to book our 25th Wedding Anniversary cruise with Kathy and she answered all our never ending questions, patiently and diligently. I would not hesitate recommending anyone to use Kathy to book their holiday or business trips. It's hassle free, straightforward and comforting to know that your substantial investment in your lifetime holiday is in safe hands.

Mr Nick Ramsell, Measham

Just a line to say thank you for organising a fantastic holiday to Australia.

No hiccups, no delays, everything ran as smoothly as clock work.

Thank you again.

Trefor & Heather Jones

Mr Trefor Jones, Derbyshire

Carlsberg don't do travel agents.....but if they did they would look like Kathy :-). Top class service and I have no hesitation in recommending Kathy to anyone! Hotel, flights - everything sorted for us with the personal touches you don't get from the hight street! Kathy will be booking my holidays for a long time to come!!!! Thank you!!!

Mr James Vincent, Draycott - Derbyshire

We booked a last minute family holiday to Disney Orlando and Kathy took care of everything; accommodation in our preferred Disney Hotel, local airport direct flights, hotel transfers and even delivered the tickets personally. Couldn't fault her efficient and friendly service which took the stress out of organising our holiday - we will definitely be chatting to Kathy again soon.

Mrs Vicky Ambrose-Jones, Castle Donington