Having dealt with Louise for almost ten years she has never let us down. Always a pleasure to deal with and provides the upmost care and attention to your requirements. Our recent trip to New Zealand involving eight flights could not have been better. The time schedule and seating arrangements were perfect and greatly assisted in a very long journey. Nothing is ever too much trouble for Louise and there is never pressure to do anything. Louise certainly brings the sunshine to your holiday before it begins. Top notch Travel Counsellor we do not use anyone else.

Mr Gerry Gaskell, Liverpool

I have used Louise's service on numerous occasions. Before writing this review I decided to reflect upon why I continue to use her services and what make's Louise's service stand out for me. Quite simply she is extremely passionate about finding the right holiday for you. Louise is extremely reliable and professional with the excellent service she provides. I personally appreciate her honest and straight answers to questions or queries. If you are time poor and lead a hectic life who appreciates accurate and honest answers to questions without waffle. Quite simply Louise does what it says on the tin, provide you with all the ingredients for a great holiday, leaving you to do the easy bit Enjoy!

Mr Ian watts, MAGHULL

Back in early 2011 myself and my husband decided that we were going to take some time out and travel around the world for three months. We arrived home last week. Louise was recommended to us by a friend and I sent her an initial email outlining our plans. From that day onwards Louise was fully on board and was absolutely meticulous in the planning of our trip. Because of her vast experience she was able to suggest places to go and things to do. The hotels she recommended were great and nothing was ever too much trouble as we chopped and changed our minds. I would recommend Louise to anyone who wants a first class service. We will definitely be using her again, trips 2 & 3 are already in the pipeline. Thanks Louise - you've been brill!

Mrs Claire Myatt, North Wales

During the past 8 years that I have known and dealt with Louise, she has been extremely helpful, very professional with a reliability that has the X factor. She is always on hand to sort out any problem/issues without fuss. During a recent enquiry for a 3 week long haul to New Zealand she tailor made all the arrangements we required within a very short time span at very favourable costs. She is a fantastic example of what a Travel Counsellor should be.

Mr Gerry Gaskell, Little Crosby Village, Liverpool, Merseyside.

Louise is always there to help. She organises holidays very efficiently and successfully. I recommend her totally.

Mrs Sheila McAdam, St Helens

Louise has always been very helpful in finding holidays and flights for us, when we had to cancel going to Canada when my son was very ill she manage to get flights for my daughter and granddaughter to come over here then manage to book flights for us to go back with our daughter and granddaughter on the same flight and got us seats all together we could have not done that with out all her help we will be booking with with her again.

Thanks Louise.

Mrs Catherine Edwards, Rainhill Prescot Merseyside

Louise has always given us a great service whenever we have asked her for advice or booked a holiday with her. She takes all the strain out of the procedure and can always be trusted to get you the best deal possible. I have recommended her to my family and friends. Her experience and knowledge is second to known!

Mr Jim Stevenson, St Helens

We have known Louise for some time (since she was a little girl) and have had many lovely holidays which Louise has arranged for us.We are very happy with the service she has given us over the years.

Mr & Mrs Jo and Thomas Cornes, wigan

With the internet providing too much choice for us, Louise was a saviour in finding us the perfect holiday in the Maldives. She provided an excellent personal service and with 6am replies to emails, nothing was ever too much trouble. Even making a change to our return flight once we were already away was handled without hassle.

For stress free holiday planning, I'd definitely recommend Louise.

Mrs Diane Palfrey, St Helens

Louise has helped us to plan our holidays and done everything she could to make sure we had a good time and when we had to cancel she went out of her way to help us. She even booked a flight so my daughter and granddaughter could come over from Canada, then found us a flight so we could go back to Canada with them. What I do like is when you book with her you are talking to the same person, if you have problem its not passed to other people then you have to explain your problem all over again. We will be booking with Louise again!

Mrs Catherine Edwards, Prescot

We had a great time in Kalkan, Turkey - booked at short notice with Louise. We had tried to book something last minute online or through a travel agent but found it difficult to find anything that really excited us. Just a quick message to Louise provided us with a couple of options and she came up trumps having recognised immediately what we would want from a holiday. She also supported us in trying to find answers to our questions about the resort and hotel. Thank you Louise!

Mrs Carolyn Fox, Birmingham

Very impressed with speedy service in providing return airflight from Zakynthos to Cardiff. Even more impressed that she was able to arrange insurance cover for this trip late on the afternoon before the flight, when my own insurance company would not cover me.

Mrs Lynne Taylor, Swansea

Louise arranged our holiday to the Maldives in March 2011 and her customer communication was excellent. She was very prompt to reply to any queries and was extremely knowledgable which we found very reassuring. Louise not only found us the perfect package holiday but continued to keep in touch on our return. We have already asked her to look for our next holiday. Thank you Louise for looking after us.

Mr & Mrs Jiil and Dave Dunkley, Northampton

We have now booked our holidays with Louise for many years, simply because the service we receive has not been matched elsewhere and we don't pay a premium for it either.

Mr Ian Mollard, Mawdesley Ormskirk

Louise was very helpful from the start to the end when I wanted to book my holiday, including all the ski equipment. Prices were very reasonable compared to other travel agents and tour operators and I was recommended by another friend who had also booked her ski holiday with Louise last year.

She even helped me during out of office hours. Definitely impressed with the service we got. Thank you so much.

Mrs Meera Shah, London

We've just had a great holiday in Sharm el Sheikh.

This was our second time and we gave Louise a very specific brief involving aircraft and seating and even a room choice at the Marriot Beach hotel.

I am very happy to report that she did a great job with everything, just as we wanted.

Many thanks Louise. 'Good Job'

Mr Gordon Worswick, Sale

We were recently stuck in Paris by the Christmas snow with no point of contact with Eurostar. Louise came to our rescue and metaphorically held our hand to get us all home safely. The level of effort, care and concern was deeply appreciated and far beyond the call of duty. That's what we've come to expect from Travel Counsellors.

Dr Paul Atkin, London

Louise has always been very helpful to all of our family. I particularly liked the time I mentioned I had seen a holiday £200 cheaper on the net. Louise pointed out that it was beacause the flights were £50 less as the agent was using an airline ATOL would not cover. I'm glad we took Louise's advice as this airline went bust this year, (the cheapest usually isn't the best value).

Mr Ian Adams, Warrington

Louise always gives us a real personal service - she understands our specific needs and always delivers exceptional customer service. She clearly understands her business and is always able to help and provide us with the holiday requirements we ask of her even when we give her very short notice!

Mr Pete Ackerley, Warrington

Louise has been great.

She organised transfers for us on a multi-destination holiday and saved us a fortune in both time and effort.

Our flight was cancelled in Los Angeles and even though it was very late at night at home, she came through with details of alternative flights available to us, when we were clearly getting nowhere with the airline.

Thanks again Louise.

Mr & Mrs Joe & Margaret McCann, Skelmersdale

I wanted to book a late break to the Costa Del Sol so I rang Louise to explain what I needed and within 30 minutes Louise was back on the phone with all details and we booked it. While I was in Spain I heard that there was an air traffic controllers strike. I phoned Louise who confirmed all was well and she kept me updated by text until I was checking in for the return flight. Great service.

Mr David Clough, Wigan

Well we set Louise a challenge of 3 European cities, Copenhagen, Stockholm and Krakow to visit all in one holiday; but she rose to the challenge within our set budget and it all worked out fantastically! The hotels and apartment were excellent as were the flights and train.

It will be a holiday to remember for a long time.

Thanks Louise.

Mrs Sally Cottrell, Liverpoplo

We have just come back from Santorini where we got married on 17th Sept 2010. A massive thanks to Louise who was not only able to arrange our full wedding package, but also found us a fantastic villa. We would highly recommend Louise and will certainly be booking with Travel Counsellors in the near future.

Mr & Mrs Stephen + Michelle Pilkington, St Helens

Just perfect is the word for our holiday, we told Louise we wanted an all inclusive family holiday in Menorca, and she found an excellent location with everything we needed.

The service from Louise makes life so simple, no more hours in the travel agents for us, all the paperwork arrived well in advance and everything arranged for us.

Mrs Helen Thaker, Newton Le Willows

I usually organise my own holidays via the internet. However, on this occasion it proved too difficult for me and I turned to Louise for assistance. In no time at all she had arranged an itinerary to suit my family's needs, transfers and hotels in the middle east and off the beaten track. Thank you.

Mrs Julia Astbury, Newcastle-under-Lyme

The service we received from Louise was excellent right from the first tentative enquiry through to the final booking. The service received allowed us to book the holiday of a lifetime. I would certainly make use of the service again and I have had no hesitation in passing on Louise's card to friends.

Thanks again Louise, Both Fiona and I had a fantastic holiday!

Mrs Anne Weir, Northwich

Louise is a star! I had only recently become aquainted with her but felt confident enough to ask her to arrange a city break for my husband and I - though only giving her a weeks notice, i wondered if she would be able to rise to the challenge. I needn't have worried, within 3 days we were booked into a 4 star hotel and the package was a very good deal Bed and Breakfast for 2 nights with Dinner included.

Mrs Kay Cathcart, St.Helens

The honeymoon you arranged for us in Kenya was just brilliant. The Voyager Beach Hotel in Mombasa was lovely, the staff were all very friendly and helpful and our room was clean with a gorgeous seafront view. The food was excellent and there was always an superb selection of dishes to choose from. he safari was excellent also. We were able to see elephants, zebras, cheetas, girraffe and lions.

Mrs Claire Lawson, St Andrews

Louise has arranged a number of different types of holidays for us, her service is excellent and nothing is too much trouble. She has also organised a complicated round the world trip for my daughter and was brilliant when her flight was cancelled due to the ash cloud. It is good to know that my daughter has a reliable contact she can call if she has any difficulty with her travel while away.

Mrs Christine Statter, Chorley

Louise provides a quick and accurate response to my holiday requests time after time. All information is communicated in a friendly, clear and understandable manner either verbally or via e-mail. My most recent trip to Ibiza met ALL the requirements and I am more than happy with the overall service that Louise provides.

Mr Philip Bradshaw, St Helens

From our initial conversation to discuss our honeymoon requirements, to returning home to a letter from Louise hoping we'd had a good time, thank you doesn't seem enough. The stress was completely taken away in having Louise organising everything for us. Professional, organised and friendly I would recommend Louise to anyone wanting a hassle free holiday. Brilliant!

Mrs Kate Harvey, Liverpool

I had been looking for a few weeks for a week's holiday in Menorca to no avail. I emailed Louise and she come back with some ideas promptly. I chose the accomodation and she came back with the flight details and private tranfers. All booked and paid for within a matter of hours. I would recommend and use Louise again to book a holiday.

Mrs Linda Murray, Liverpool

Good friendly personal service with attention to detail, would recomend to others.

Mr & Mrs Cookson Bill and Fran, St Helens

Booking our holiday through Louise made everything so much simpler and less stressful. It was touch and go whether we'd depart on our planned date because of the volcanic ash cloud - how many other travel agents would pick up their phone on a Sunday afternoon to answer queries and discuss options, or keep you updated by text into the small hours? Fantastic service and a great holiday.

Mrs Louise Ratcliffe, St Helens

I met Louise at our local ladies chamber meeting. She offered to look for my next holiday and being short of time, I was happy to hand this task over to her. She asked me all the relevant questions then went away to find me the holiday I'd been thinking of. SIMPLE. No stress and time to think of what to pack! I have recommended Louise to my friends and family - it really is a GREAT service. Thanks

Mrs Bev Elliott, Liverpool

Louise was extremely helpful in finding the perfect holiday for us. She always replied to emails quickly and created exactly what I wanted for my holiday. Great friendly personal service that I would definitely use again

Miss Anika Saunders, slough

Thank you so much for your help Louise. You have been fantastic every step of the way with your suggestions, advise and service. We had a great honeymoon thanks to you, and we will definitely be coming to you for our holidays from now on and passing your details on to our friends!

Mr Simon Kelly, Brighton

I read about Louise and Travel Counsellors in my local paper. As soon as I met Louise I felt very comfortable in her presence. She is a very pleasant person and listened attentively to my ideas about a visit to Australia. In no time at all she had planned an itinerary I was very pleased with. Through further phone calls, emails and home visits all details were finalised effectively.

Mrs Dilys Ball, St Helens

Whether dealing via e-mail or over the phone I always feel assured that Louise is doing her upmost to find the perfect match for my holiday requirements as quickly and efficiently as possible. I'm very happy with the service that Louise continually provides, not only for myself but also for family and friends. Louise provides a service which is both professional and friendly.

Mr Philip Bradshaw, St. Helens, Merseyside

Louise did a great job in organising our skiing week in Austria; she's been very quick, professional and helpful.

Mr Emilio Foa, London

Many thanks for organising our 5 week round the world holiday of a life time to LA, New Zealand, Sydney and Singapore. A few phone calls and Emails and it was arranged, easy for us.

Mr James Jenkins, Ystradgynlais, Swansea

What can I say??? I got married on 25 September 2009 in Cyprus, I cant put into words how happy I am that I chose Louise to help me. Every time I contacted her she was happy to help and believe me I contacted her a lot. She arranged some special surprises in Cyprus that we asked for and made the whole wedding amazing. Thank you so much for everything. x

Mrs Claire Oakes, Wigan

I would just like to say a big thank you to Louise for all her help planning our honeymoon. She really went out of her way to get us exactlly what we had always wanted and even more. It was the personal touches like coming to our home to give us all our documents. Thanks again.

Mrs Joanie Tallant , Liverpool

We have recently returned from a fabulous trip to Australia and worked with Louise to plan and book everything. The input from Louise in the planning stage was amazing, she really went the extra mile! The customer care and support has been outstanding with extremely competitive prices. I would not hesitate using Louise for all future trips.

Mrs Joanne Hayes, St Helens

I have used Louise for booking my holidays a number of times and she has always been spot on. When I go on a holiday she has booked I feel confident that everything has been booked correctly and I can relax and enjoy my holiday. I have reccomended Louise to a number of my friends and relations and the feedback is always positive.

Keep up the good work

Cheers

Dave

Mr Dave Matthews, Wigan

Louise was recommended to us by word of mouth and we have booked holidays with her on two occasions now. We are really impressed with her speed of service, selection and prices. Just tell her what your budget is, what type of hotel and any special info such as no cockroaches please if possible! Excellent personal service and so efficient with all documentation arriving within days.

Mrs Margaret Lones, Billinge, Wigan

I have used travel services provided by Louise for the past 6 or 7 years. This has included personal family holidays but perhaps more significantly large group holidays. I have organised both cricket tours and golfing tours to Barbados all through Louise. She never lets you down and will always go that extra mile to make sure that you get what you want and at the right price.

Ray Walker

Mr Ray Walker, Southport

Louise was absolutely brilliant from the word go. When we started to arrange our honeymoon she made a personal visit to discuss prices and to share her knowledge. She always accommodated all of our requests quickly and efficiently. Our honeymoon went so smoothly without a single hitch and it was so nice to be able to relax about our travel arrangements. Friendly, efficient, personal service!

Miss Alexandra Howd, Rainhill, Merseyside