My Testimonials
Lucy Morgans is an excellent Travel Counsellor. She works very hard to deliver exactly the service required, and also is well informed to give extra information to the client to make the experience richer. Lucy is friendly and charming, making contact with her enjoyable. I have asked her help on several occasions and will continue to do so.
Miss Brenda Stone, Brandon
A friend and I were wanting a restful week at the end of September. We wanted sun, sea and peace and quiet. We had no idea where we wanted to go and didn't have the time to research it ourselves. Lucy was absolutely brilliant. She found us a fabulous place on Corfu. Everything was organised for us, even down to the completion of our luggage labels! It was wonderful! Lucy took such care and interest to ensure we had a special holiday. Many thanks Lucy -I shall certainly be calling on your services again! Penny
Mrs Penny Gibbings, Wolston
We had a family trip to Australia to organise and were recommended to Lucy by friends. We made contact and were immediately struck by the way she collected all the relevant details of our visit and then took great care in ensuring that the travel and accommodation arrangements which we asked her to book dovetailed completely with the family activities which were the initial reason for our trip.
Lucy suggested alternative solutions and, drawing on an obvious wealth of relevant experience, was ready and able to discuss the pros and cons. Once decisions were taken, Lucy acted quickly and made regular progress checks. She kept us informed in advance of when we could contact her if we needed to – and equally importantly, when she would not be available.
The end result was a most successful trip with the travel and accommodation arrangements working well. Then, after a safe return, Lucy was eager to hear whether we thought any aspects could have been improved. All in all, a very friendly yet thoroughly professional service. We would readily use Lucy again and heartily recommend her service.
Janet and John Paul, Dover.
Mr & Mrs Janet & John Paul, Dover
We first discovered Lucy Morgans through a professional contact of our daughter; we were thinking of trying our first cruise and it would be no exaggeration to say that Lucy, having done the cruise we were looking at with her family, was a mine of information about what not to miss, what not to do and everything in between. She not only advised on every aspect of what to us was a new experience but also took care of every aspect of the booking, paperwork, hotels and life on board. She is extremely knowledgable about the holiday business and we have already booked our next holiday with her help. A credit to Travel Counsellors indeed!
Mr Martin O'Reilly, Leamington Spa
Lucy has arranged 2 breaks for us this year.
The 1st was at the Hay Book Festival which proved a real problem to find accommodation- but with Lucy's perseverance she found us a lovely 5 star Inn with acccommodation within a 30 minute drive of the festival.
The 2nd was a 2 week holiday in Turkey and she found the perfect 'All Inclusive Hotel' for us and the travel and transfer arrangements were trouble free, including the parking at the airport.
We will definitely be using Lucy's services again for any future breaks and would be very happy to recommend her to family and friends.
Mrs Irene Ashlin, Hornchurch
Lucy gives 150% service
Lucy crosses all the t's & dotts the i's before you depart to make sure you have and understand everything involved with your travel she does it with a smile you can feel it genuine even on the phone.
We have had experience of a problem overseas and contacted Lucy out of normal hours to sort it out. Lucy went out of her way to sort the problem and again with her same smiley personality.
We would not hesitate to use Lucy for all our travel needs.
Miss Susan Kockelbergh, Warwick
I met Lucy at a Warwickshire Chamber of Commerce event five years ago. When I was ready to book my next holiday I decided to see what Lucy could do. The service was freindly,speedy and efficient. It speaks for itself that I have now used her to arrange countless holidays in Europe, Asia and the USA. Lucy also looks after other members of my family and many of my friends.
I know that when I book with Lucy everything will be sorted out and all I need to do is pack my suitcase.
Mrs Kim Simoniti, Nuneaton
"Let's call Lucy" is the first thing myself or my husband say when we are considering going away.
I have booked a few holidays through Lucy. She has always been polite, professional and gone the extra mile - arranging for a birthday cake to be at our accommodation / sending surprise tickets to a different address / and even posting a Lapland brochure to me in a plain envelope so that my children didn't see it!
Her attention to detail is fantastic and she has always been honest with me if there has been something she hasn't been happy with or that she thinks I won't like, and I really appreciate that.
I have recommended her to my friends and family and will continue to do so.
We are very happy with the service we have received. Lucy is a complete star!
Mrs Renai Rolfe, Bishops Stortford, Hertfordshire
Lucy is amazing nothing is too much trouble & is always on hand whether its night or day as we experience last November when we were stranded at Miami airport at 11.00pm UK time. Lucy was our life line. She is so patient We were so grateful. She is an asset toTravel Counsellors,I wouldn't book with anyone else. I can't sing her praises enough.
She's simply the best!
Mrs Angela Pye, Birmingham
We booked our honeymoon to Kenya through Lucy and her advice and expertise was invaluble to us and made the whole booking process totally hassle free. We had an amazing time, better than we could have imagined and will tresure the memories for many years to come.
We have already recommended Lucy to friends and family and we wouldn't use anyone else now to book our holidays!
Fantastic personal service with amazing attention to detail. Thank you Lucy.
Mr & Mrs Michael & Bethan Earley, Rugby, Warwickshire
Lucy is always friendly and helpful and her in-depth knowledge and experience have helped make the holidays we have booked with her a great success. She was able to recommend hotels, find good deals and help us with all the details for our trips. I would recommend Lucy without hesitation.
Mrs Ceri Hewitt, Southam, Warwickshire
Lucy arranged a wonderful trip for us to the Philippines, involving several different flights/hotels/stop overs, she managed to secure us great seats on the planes- so important on long haul flights.
Lucy's personal service is lovely - no more queuing in travel agents - she came to our home at a time that suited us.
We would not hesitate to recommend Lucy and will shortly be in touch to ask her to arrange us a trip to Kenya.....
Mrs Denise Hickey, Wolston
We were so pleased with Lucy's personal service that we have already recommended her to friends. It was our 25th wedding anniversary, our dream holiday in Hawaii. Lucy listened to what we wanted and used her experience and knowledge to ensure our holiday was perfect. We went to 3 different islands, Lucy organised all the flights, car hire, accommodation and trips, all we had to do was turn up! Amazing!
Mrs Lynne Baxter, Nuneaton
We booked our honeymoon to Kenya through Lucy and found her knowledge, helpfulness and professionalism a great help in making the whole experience of booking the trip hassle free. She even recommended a whole host of extra activities which made the holiday truly memorable. We will definitely be using Lucy's services again!
Mr Andrew Johnson, Rugby
I have known Lucy for around 18 months now and I can honestly say I have never met anyone so hard-working when it comes to getting the best deals for her clients. Her attention-to-detail is second to none and she really takes great effort in making sure everything is perfect for your trip.
I would not hesitate to recommend her and I often do. I won't use anyone else for my holidays!
Mrs Sarah Fox, Rugby
First class service.
I have booked several holidays with Lucy and each time Lucy never fails to surprise me with her professionalism, dedication and enthusiasm for finding the right holiday. Lucy looks quickly and extensively for what you want, delivering several options to choose from. Lucy's priority is undoubtedly the customer, from the first enquiry, right through to your home coming.
Mrs Julie Williams, Wolston, Coventry
Lucy helped us arrange our honeymoon in America this year, booking all travel & accommodation for the trip for us & our guests. In addition, she sourced trips & meals for us - an AMAZING wedding dinner for 21 complete with cake, champagne helicopter trip for 11 over the Grand Canyon, city tours, nights out, we couldn’t have done it without her invaluable knowledge and assistance. Give her a call!
Mr & Mrs Andrew and Clare Wilson, London