Based in Sandhurst

Michael Martinez

It's Nice To Meet You

Welcome to my page.

My name is Michael and I am a Personal Travel Counsellor based in my home town of Sandhurst, Berkshire.

I am looking after my home town and all the surrounding areas, so places such as Crowthorne, Bracknell, Wokingham, Reading , Windsor, Maidenhead , Slough , Newbury , but also across the border into Surrey and places such as Camberley,, Bagshot, Virginia Waters, Sunningdale, Sunninghill, Ascot, Lightwater, Chobham, Woking & Guildford

A personal Travel Counsellor works very much the same as having your own personal trainer, or personal accountant. I look after all your personal travel requirements and ensure your holiday plans are taken care of with good old fashioned service that is second to none.

Whether you are travelling with family and friends, near or far, I will embrace your requirements with enthusiasm, professionalism and a genuine caring manner

First hand knowledge ensures customers receive honest reviews and unbiased suggestions on accommodation and a wide variety of destinations. Holiday time is very precious, so getting it right for you, is always our first priority.

However, you won’t pay a premium for this as I will always ensure I deliver on value. And I'll do my best to provide you with attention to detail and good customer care.

Prior to joining Travel Counsellors I worked for various different travel companies and have built up over 25 years’ experience in the travel industry.

I worked for British Airways Travel shops for a number of years. After my time at both London airports I returned back to work for several different independent travel agencies in the Surrey/Berkshire. This is where I built up extensive knowledge of building bespoke travel itinerary’s for my customers.

I have a passion for travel and love being given the opportunity to help clients find arrange any trip or holiday. I can help with a complicated round the world trip, a cruise, or weekend away in the UK or Europe or even a package holiday. You’d be hard pressed to find something I can’t help you with. As I work as part of Travel Counsellors I benefit from their buying power and strong relationships with top suppliers. The fact that I am independent also helps to ensure that I recommend a trip that’s right for you as I’m not tied to booking any one supplier or tour operator, like many of the high street agencies. You don’t need to spend hours searching online for a good deal.

Destinations that I have been fortunate to visit are USA, Florida, Iceland, Italy, Morocco, Portugal, many parts of Spain including the popular Canary Islands, Gibraltar, Austria, Switzerland and Denmark and on-board one of Cunard’s Luxury Seabourn Cruises.

I believe that I can offer an efficient and professional service and would welcome you to give me the opportunity to put my words into practice. I strongly believe that good customer service is incredibly important and can make your holiday as special as it should be.

Should you have any travel itinerary that you are thinking about and require help or advice please do not hesitate to either call or e-mail me the details. I will of course do my best to obtain the most competitive deal I can through the vast choice of suppliers/ tour operators/airlines, and cruise companies that I have access to.

I look forward to hearing from you

signature

Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

Find me on social

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

The Delightful Island of Jersey in the Channel Islands

21 October 2018

Jersey is an island waiting to be discovered. Imagine beaches washed clean by the tide, fresh sea air and barefoot paddling in the shallows. Imagine a weekend of waking up to views of cliffs, sea and sky, with the promise of bright and breezy beach walks in Jersey’s sunlight. Imagine a place where you can be together in the warm summer sun. A place where you’re free to reconnect and revitalise. With a flight time of under an hour from UK airports, you don't need to imagine. You can finish work on a Friday and be in Jersey in time for sunset with a beer in your hand. This is Jersey. An island shaped by the sea where some of the most astonishing tides in the world circle the coast and feed the land. An island that's small on size, but big on personality, where country lanes open to cliff top views and the sea is never more than ten minutes away. An island of rediscovery packed with activities to experience and explore. Wednesday 10th October 2018 ********************************* 07.15 Meet your hosts at London Gatwick Airport South Terminal. 08.05 Flight BA2270 departs London Gatwick 09.05 Arrive: Jersey Airport 09.30 Depart airport in your group. Drivers will make themselves known 10.00 – 12.40 Begin a private tour of La Mare Wine Estate and enjoy a morning exploring local food and drink culture, before stopping for lunch in the café. This popular Jersey attraction is a working estate and offers handmade wines, spirits, preserves and more – all made on site from both traditional and modern local recipes 13.00 – 16.00 Meet Kazz for an afternoon Coastal Adventure where you can refresh and revitalise whilst learning to forage. Look out for edible and medicinal plants, seaweeds and shellfish! The tour will finish with a cook-up where you will have the opportunity to taste the foraged goods 16.30 Check in at The Grand Jersey Hotel & Spa – your luxurious home for the next two nights. 18.30 Meet in the hotel reception. Transfer to Seafish Café – St. Aubin for delicious and locally caught, sustainable fish and chips* 21.30 Transfer back to hotel Thursday 11th October 2018 ****************************** Breakfast in hotel at your leisure 09.30 Depart hotel with your group 10.00 – 12.00 – See Jersey like never before as you abseil Mont Orgueil Castle! This incredible castle protected Jersey against the French invasion over 600 years ago and offers culture, history as well as breath-taking views 12.00 Enjoy a locally prepared picnic lunch on the beach (weather dependent!) 13.45 – 16.00 An exciting RIB trip out to Les Ecrehous with Jersey Seafaris - great for dolphin and seal spotting! Explore the reef and enjoy the wildlife and peaceful surroundings 16.15 Return to hotel 18.30 Meet in the hotel reception. Transfer to El Tico for dinner in one of Jersey’s oldest beach cafes. 21.30 Transfer back to hotel Reminder: Please now check in for your BA2777 return flight to London Gatwick Friday 12th October 2018 *************************** Breakfast in hotel at your leisure 09.30 Check out of hotel and depart 10.00 Arrive at Jersey for Zoo and embark on a private tour. Whether you’re after fun, tranquillity, knowledge or a place to soak up the sunshine, this stunning 32-acre park with valleys, woodland and some of the world’s rarest animals is the perfect chance to experience ‘the jewel in Jersey’s crown’. Enjoy lunch at Café Firefly 13.30 Depart Zoo 14.00 Arrive at Jersey War Tunnels Jersey War Tunnels is a poignant reminder of the German Occupation of Jersey during World War II. A series of exhibitions reveal details about the resistance, co-operation and eventual liberation. As well as the main tunnel complex, you can enjoy quiet moments in the Garden of Reflection or put your puzzle solving to the test in the Escape Room activity 15:45 Depart War Tunnels 16.00 Arrive at L’Horizon Beach Hotel and Spa for a site tour. Afterwards, enjoy some tea and cake in the hotel 17.30 Depart L’Horizon Beach Hotel and Spa and head to the airport 17.45 Arrive at Airport 19.25 Flight BA2777 departs Jersey You really will enjoy a great time if you consider a trip to Jersey!

Rome - 12 hours visiting the Eternal city

27 July 2017

I had an amazing time in this wonderful city and would love to share the information with you all. I was fortunate enough to be invited by the lovely specialist tour operator called Citalia to visit Rome known as the Eternal City and although I had visited the city once before, it was some years since I had last been. An early start meant that I was on the very first flight EZY8251 that EasyJet operates from London Gatwick North terminal to Rome, Fumincino airport - this being Rome's major International airport serving the capital. Our flight departed on time and the cabin crew were all very friendly and courteous throughout the flight. In around 2 hours we had landed in Rome (local time just a little after 10am) to be greeted by a lovely warm, bright sunny morning and as soon and as the group had cleared the passport/immigration checks we were all ready to board our coach with our tour guide called David for the exciting time ahead. The morning rush was in full flow in the capital with busy traffic and it was just lovely to see everything going on around as we were taken on the coach to our first stop and to visit The Vatican City, a city-state surrounded by Rome, it is the headquarters of the Roman Catholic Church. It's home to the Pope and a trove of iconic art and architecture. Its Vatican Museums house ancient Roman sculptures such as the famed “Laocoön and His Sons” as well as Renaissance frescoes in the Raphael Rooms and the Sistine Chapel, famous for Michelangelo’s ceiling. We had a good amount of time to ourselves here and were able to go to see inside St Peter's Basilica and wonder around outside taking in all the great sights. The Vatican was packed with tourists and it was only morning here in Rome, it is certainly worth planning your day and arriving as early as you can and that way you can try and avoid the very long queues that form from late morning onwards, as more and more coach trips will come to bring tourists for all over the world to this rather special little gem. After the time at the Vatican we then met up with our lady tour guide in Rome for our 3 hour walking tour in order to explore and see the major historical sights, she kindly gave us all headsets to wear so that we could hear her talking and what she was pointing out as we wandered past. We walked and stopped for a short time at the Pizza Navona, with all the cafes and eateries dotted around and people sitting and enjoying a drink or something to eat, it was here in one of the small side streets leading off the square that I brought myself the most tastiest piece of pizza I have ever had. The walking tour then took us onto the Pantheon a former Roman temple, now a church, and on the site of an earlier temple commissioned by Marcus Agrippa during the reign of Augustus. A stop at the Spanish Steps gave us a short time to marvel at the impressive buildings that Rome has, onwards we went and our next stop the Pantheon a former Roman temple, this was followed by the famous Trevi fountain, an impressive sight to see and the famous tradition of the Fountain is for people to toss a coin over their shoulder into the Trevi’s waters, which legend has it ensures return to the city for visitors. There was a huge gathering of people at the Trevi fountain and it was looking fantastic after I believe it had undergone a major clean and restoration costing something like $2.4 million. The tour continued and we then arrived at the Colosseum and Roman forum that is a rectangular forum surrounded by the ruins of several important ancient government buildings at the centre of the city of Rome. The iconic sight as you approach it really does make it clear to you that you are in Rome, you see pictures of it in books and have surely heard of it but for it to be standing right infront of you makes an awesome experience and you can only imagine what it must have been like when the gladiatorial contests went on. After all this walking it was finally time to rest our legs and onto the lovely restaurant called Le Terme del Colosseo to have a very well earned tasty bite to eat. Being close to the Colosseum it makes for an ideal place to relax after all the sightseeing. I thoroughly recommend you try and find this restaurant if you can, it was like being hidden inside a cave and very nice and different and we certainly received lovely Italian hospitality while enjoying our meal and drinks here. Finally the group gathered altogether and awaited our coach to wizz us back to the airport for our late EasyJet flight EZY8258 that was due to depart Rome at around 10pm. The return inbound flight took around 2hrs 15 minutes to get back to London Gatwick. 12 hours in Rome seemed like a week with so much that I saw in such a short space of time. I have promised to return again hopefully next year, only next time I will stay longer. I hope you have enjoyed reading my journal and have found it informative Grazie, Michael

Disneyland Resort Paris - A truly magical place for both young & old

23 May 2011

My journey began at St Pancras International terminal in London for my trip on the Eurostar train bound for Marne La Vallee Chessy station at Disneyland Resort Paris. Check-in and security procedures ran smoothly and there are always a good number of Eurostar staff on duty to help with any needs or questions you may have. Once on board the train you can sit back and relax and enjoy the ride! The train pulled out of the station bang on time and then we are on our way. There are also buffet carriages that allow you to purchase a light snack or drink. The Eurostar train stops briefly at Ebbsfleet International station and at Ashford in Kent where passengers board the train. After a short while you say goodbye to England and enter The Channel Tunnel on route to France. On exiting the tunnel on the French side the trains speedily continues and until it reaches the station at Lille for a brief stop, before continuing onto Disneyland Resort Paris. Arrival at Marne La Vallee station for Disneyland Resort Paris is excellent with well positioned sign posts indicating your way to the upper concourse to where you would leave your luggage if you have the Disney Express service. From here it is delivered straight to the Disney hotel that you are staying in – no hauling round heavy bags! No time wasted we headed straight into the Disney Parks, which only took a short seven or eight minute walk from station. To the left hand side of you is the Disney Village which offers a whole host of shops and a good choice of places to eat or grab a light snack and drink. There is a McDonalds, an Annette's Dinner, plus a 15 screen cinema. As you make your way to the Magic Kingdom your eyes become fixed upon the beautiful Disneyland Hotel at the entrance in all its glory; pastel shades of pink and beautifully colourful flowers adorn this area, which is complete with spectacular water fountains – what a welcome! A quick pass through the turnstiles and you are in. It is not long before you set eyes on some of the Disney characters that are out and about in the park. Many of the guests are having their photos taken with them! Directly in front of you is Main Street leading down towards the beautiful Cinderella's Castle and Adventure, Discovery, Fantasy and Frontier lands that lead off it. The afternoon brought a show of Mickey's Magical moments with some of the Disney characters performing on the stage in front of castle. The Magical Kingdom has an excellent choice of rides to suit all ages from the very young to the more adventurous teenagers or even adults who like the wilder faster rides. The park has the Dumbo Elephants ride, the Spinning Tea Cups, the Alice in Wonderland Maze, the Peter Pans ride where you fly up high, "It’s a Small World" - a great for little girl's, the fast rides like Thunder Mountain, Space Mountain, Indiana Jones Roller coaster ride and many more besides! Afternoon brings the daily procession when all the public do their best to grab a good vantage point to enjoy the fantastic floats parade down the Main street, with Mickey and Minnie at the head. This is one of the things that you cannot afford to miss; colourful and gigantic floats with all your favourite Disney characters move past you, all the while singing and dancing and waving to you all - the children just adore this and it is what I think Disney do so well! The other park that is next door to the Magic Kingdom is the Walt Disney Studios. This again is excellent with a great choice of rides, where you will find the Tower of Terror, Rock N Roller Coaster, The Crushes Coaster ride, the magic carpet and many others. You can come and go between the two parks at your convenience, meaning that you really will never be bored and have plenty of different rides to enjoy. The hotels in Disneyland Resort Paris can suit all budgets, the Santa Fe and Cheyenne Hotels are clean and comfortable family accommodation. In the Cheyenne it is possible to have a room with one double bed and 2 bunk beds for the children. The higher graded Sequoia Lodge and Newport Bayclub hotels offer a higher standard of room, having 1093 rooms and a swimming pool. The Disneyland Hotel has 476 rooms and 18 Suites. Why not go and experience the magic?

Mediterranean Cruise - Aboard Seabourn Legend

03 August 2009

This was a dream come true to be able to experience the service and be aboard a 5 star luxury cruise in the Mediterranean - The Seabourn Luxury Cruises are part of Cunard and really do live up to top quality at its best. We flew to Barcelona in Spain from where we would join the cruise, it had already been cruising in the Mediterranean for a week and myself and the group would be joining it on the second leg of its journey from Barcelona in Spain through to Lisbon in Portugal. One we embarked on the cruise ship ( Although many people as well as the staff onboard like to call them Luxury Yachts ) The Seabourn Legend , the service and attention to detail is what I noticed first , the staff onboard mostly Norwegian always smiling and ready to assist you whatever your request, very polite and able to get anything that you need. On arrival at the cabin I noticed the very high standards and the lovely way that the cabin is presented, my cabin like most had a large window, sitting area with TV, well equipped bathroom and all exceptionally clean . The cabin is kept to a comfortable temperature and there was a well stocked mini fridge with a selection of drinks. Our cruise started in Barcelona in Spain and visited Palma in Mallorca, Malaga on the Costa del Sol in Spain for Granada and the surrounding cities, the beautiful Andalucian city of Seville (where is was docked for 2 nights) and then through the Strait of Gibraltar where you have Europe on one side of the cruise ship and North Africa on the other and on up to Lisbon in Portugal where the cruise ended 7 nights later. Entertainment on board is provided by various shows that are put on for the passengers, the Piano lounge is a lovely way to unwind after your meal while enjoying your favourite cocktail. The cuisine on board is excellent and there is enough choice for all types of dinners. The service in the restaurant is top class and I never had any problem with anything that I choose to eat onboard, any special dietary requests can be catered for - you just need to make sure this is noted at the time of you making your booking. The interesting thing about sailing onboard one of the Seabourn cruise ships is that they are much smaller than the gigantic cruises liners that are entering the market nowadays and so are able to enter some of the smaller ports of call that the large cruise liners can not get to visit, this allows you should you take advantage of any excursions to discover beautiful ports and traditional destinations in many wonderful countries. I strongly recommend going on the shore excursions these you can either pre book at the time you book your cruise or alternatively you can wait until you are onboard your cruise and book the excursions as and when you want through the shoredesk. The whole experience is one that I will never forget and if you are looking for a quality cruise then I would truly recommend you look at the Seabourne cruises . I hope that my brief journal has helped in giving you some ideas and please do not hesitate to telephone or e-mail me with any questions that you may want answered.

My customer stories

Sent by George Chesman

Always an excellent service

Sent by Martin Wiltshire

Michael is always extremely helpful. Goes out of his way to ensure that the customer gets exactly what they want. Really pays attention to the detail. Couldn’t ask for more from a travel agent.

Sent by Joyce Webber (Ferryman)

Michael is extremely efficient and professional in his dealings with us. He has booked a number of trips for us and our friends and the results have always been most satisfactory. He went the extra mile to help with a recent trip when I had suffered an injury. He helped with organising extra seats for additional leg room on the return flight. Most appreciated ! Joy Webber (Ferryman)

Sent by Alison Bauckham

Amazing and enthusiastic service from Michael Martinez. Always mindful of customer requirements, no matter how small, and always eager to obtain just the right holiday for the party. It is always a pleasurer to work with him to find the perfect holiday. Thank yo Michael for all your help and support.

Sent by Julie Carlton

Michael is an amazing Travel Counsellor. He makes booking a holiday a pleasure!

Sent by John & Melita Mason

Michael is brilliant there is nothing he won't do for you to make your holiday the best it could be

Sent by Godfrey Paul

I have been looked after by Michael for several years now and he has helped me in many holidays,I have complete confidence in him and his advice has been invaluable in many ways,lets say he always goes the extra mile,i cant speak too highly of him.

Sent by George Chesman

Very pleased with the service provided

Sent by Julie Carlton

Michael is truly amazing!! He’s always there to help no matter how often I pester him. He’s so good he makes me want to book holidays. At present I’ve got seven booked through him and lots more to come!!

Sent by Colin & Christine Ruddle

Very friendly and efficient

Sent by Clive & Margaret Brown

We have no hesitation in recommending Michael Martinez to our family and friends which we have done. Michael takes the time to ensure that each holiday is better than the last. We would not deal with anyone else. He is a "gem".

Sent by Cathie O’Dea

As an ex Travel Counsellor and someone who has worked in the travel industry for nearly 50 years my standards and expectations are high. I like to do most of the research and work beforehand as I am still perfectly capable of doing so. Michael values my experience and is happy to collaborate on thoughts and suggestions and he is easy to work with . He is diligent, dedicated, highly communicative at all hours and he really cares about his clients which is exactly what I expect from a Travel Counsellor.

Sent by Godfrey Paul

He has always been very helpful in every way,I have had a few problems over the years and there has never been one that he has been unable to resolve, i would recomend him to anyone.

Sent by Martin Wiltshire

We could not have got better service from Michael. He was quick in responding to queries and providing detailed information about our specific cruise. He comes over as a very experienced and professional advisor, as well as being very friendly.

Sent by Dan Payne

Michael works extremely hard to deliver every aspect of your trip, down to every minor detail, from the moment of booking to after you return home. Michael truly cares about your trip and his communication is superb. Michael worked extremely hard on our recent trip to Dubai and for that we can't thank him enough.

Sent by Julie Carlton

Michael is the best possible travel adviser. He’s always very friendly, helpful and amazingly efficient!

Sent by Hadyn Robson

Excellent service from Michael. So very helpful and knowledgeable. Faultless

Sent by Alison Bauckham

Exceptional customer service and it has been a delight to work with Michael to book our family holiday. Always willing to look at all options and shows a lot of energy and drive for a great outcome that matches all the family needs and requirements. I have already recommended Michael to others in the same way that I was recommended his service by friends. Thank you so much Michael for all your help and support which is very appreciated. I will be in touch!

Sent by Colin Blackton

100% would recommend Michael - wouldn't dream of using anyone else.

Sent by Adam Savery

A pleasure working with you to find a great holiday many thanks.

Sent by Aino Thompson

Michael is always very helpful and makes sure everything is taken care of. You can trust him to organise your travel arrangements very satisfactorily.

Sent by Michael Griffiths

It's just a shame I couldn't score Mike an 11! I wouldn't think of booking a holiday without Mikes input.

Sent by Margaret Robson

An absolutely wonderful holiday Michael. Your organisation made it for us. I keep wishing we were still there. It's a magical place and we'll be going back again. The staff at the hotel are just like you - very caring. We are so lucky to have

Sent by Michael Griffiths

Michael is truly the best Travel Counsellor I have ever had the pleasure of meeting. His professionalism shines through everything he does, I am so, so glad we found Michael. I really can't imagine anyone else arranging our holidays.

Sent by Margaret Robson

SUPERB SERVICE BY A SUPERB PERSON. REALLY DOES WORK FOR THE CLLIENT Michael is the ideal man to arrange a holiday. Once it is in his hands you have no worries. Superb service

Sent by Aino Thompson

Michael is always very helpful , nothing is too much trouble to get you the best deal. I know everything will be taken care of and I do not need to worry about my travel arrangements .

Sent by Chris Hunter

My wife and I have just recently returned from the most wonderful honeymoon in Mauritius, thanks to Michael. Casting my mind back to March this year, we were at a complete loss as to where to go. The sheer amount of options out there on the internet was completely overwhelming and we were struggling to even choose a country for our honeymoon destination, let alone the specific resort/hotel. A work colleague of mine recommended Michael to me and getting in touch with him was one of the best decisions I've ever made. We went from not having a clue about where we were going to go for our honeymoon, to having it all booked, within the space of about a week. Michael listened very carefully to our list of essentials and desireables and within 24 hours had begun sending us some options. The shortlist of destinations that he produced was short enough so that we did not feel overwhelmed, but long enough that we felt like we had a good range of options available to us. Michael is so passionate and knowledgeable about what he does, and that passion shone through in every conversation I had with him. He made us feel like our honeymoon was as important to him as it was to us. He even sent us a wedding gift, which was so incredibly thoughtful of him. I have reviewed the actual honeymoon resort for Travel Counsellors and on TripAdvisor, so won't go into detail about that here, but suffice it to say that we had the holiday of a lifetime, exactly what we wanted. Michael helped ensure that we had a lovely room with an ocean view, literally a stone's throw from the beach. We can't thank Michael enough for all of his help and efforts. I wouldn't hesitate to recommend Michael to anyone else looking to book a special holiday. Although that will be our one and only honeymoon, we'll definitely be seeking Michael's help again when looking for holidays in future!

Sent by Margaret Brown

We have no hesitation in recommending Michael to our friends and family, he is efficient at all times and always goes the extra mile to ensure that you have a great holiday experience.

Sent by John Rhodes

Excellent service

Sent by Maureen Rees-Davies

I was completely bowled over at Michael's efficiency, knowledge. I am used to using Flight Centre in Australia who are useless and I have never been looked after so well to the extent that Michael's knowledge and promptness on my trip. I will recommend him and your company.

Sent by Julia Burnett-Provan

Michael has a warm friendly personality and makes every effort to fulfil the clients' requirements. His communication skills are excellent and you can guarantee responses to calls and questions as promised. His support is invaluable in arranging international travel whether holidays in other continents or just booking a flight.

Sent by Christopher Hunter

Michael was an absolute lifesaver. In the space of five days we went from being so overwhelmed by the amount of choices for our honeymoon, that we didn't even know where to start, to having it sorted and booked! He is so passionate and knowledgeable.

Sent by Neil & Pam Ogilvie

Friendly and helpful.

Sent by Michael Kearney

Can't say enough good stuff about michael - enthusiastic, helpful, expert, and clearly loves his job. Have recommended him to the folks already. Really grateful for all of his time, hard work and help.

Sent by Julia Burnett-Provan

Michael is an excellent support to my travel plans which can be challenging. He is always friendly and willing to resolve problems and make arrangements successful!

Sent by Clive Brown

Every time Michael organises a holiday for us, we know that every detail will be double checked, he goes that extra mile to ensure that we have a great holiday experience. We are also assured that if any problems occur while we are at our holiday destination we can contact Michael for help if needed. We have no hesitation in recommending him to friends and family and have done so.

Sent by Michael Griffiths

Michael has been absolutely wonderful, I would recommend him to my friends and family without hesitation. I will certainly be using Michael again for our next holiday. Can't wait!

Sent by Durvan Hines

My travel plans are always dealt with down to the the last detail by Travel Counsellors and Michael. Great service everytime.

Sent by Anna Abbott

Exceptional service, attention to detail, prompt responses and competitive prices makes Travel Counsellors the 'go to' travel agents for booking holidays. Above and beyond service from Michael Martinez who has taken the headache out of my travel planning. Thank you Michael!

Sent by Rachael Chennells

He always does his upmost to make sure we have an amazing holiday and experience! I would of course recommend him to anyone wanting to book a holiday however big or small, like the fact that he is always honest and detailed with any thing you ask him involving price and value

Sent by Adam Mogford

Michael Martinez has been helpful, friendly and patient throughout the process of creating us a dream honeymoon itinerary. When questions have been raised he has endeavoured to respond to them at the earliest opportunity and has maintained contact with us, even when he wasn't able to provide the answer straight away, which made me feel confident we weren't forgotten about. I would have no hesitation in recommending Michael and Travel Counsellors to family and friends in the future and would even make contact again when booking future holidays ourselves. Many thanks Michael, Adam and Kathy

Sent by Deborah Johnstone

Michael was an excellent and helpful adviser. Without his help we would not have found the perfect holiday for myself and my mum.

Sent by Linda Christmas

Michael is the most amazing organiser I have known! So energetic, helpful and goes the extra mile and then some. I have recommended him to lots of friends already and will continue to do so.

Sent by Pauline McKenzie

I receive first class service from my Travel Counsellor Michael Martinez. Within hours he sends me selected hotels highlighting their particular interests, location and standard. All of my holidays have been in the right place with super hotels and places of interest nearby. I have always been 100% satisfied with his recommendations. His personal service extends to greetings when you arrive at your destination to memorable dates like birthdays and anniversaries celebrated when you are there. These little touches make me think of him every time I want to travel whether abroad or at home. He is a real credit to the organisation.

Sent by Melita Mason

I have passes Michael's number on to several people and some have already booked with him. He's the best!

Sent by Stanislaw Milewski

Michael is always helpful and very knowledgeable. He is honest and tells you the truth, if he can't do a deal he will say so. Nothing is too much for him and I certainly have no hesitation in recommending him to my friends and colleagues.

Sent by Jane Ritchie

Michael was very responsive to my requirements, highly efficient in arranging the travel and has been most helpful throughout the process.

Sent by Anna- Marianna Jackson

Michael Martinez is the most courteous man we ever met! He always puts himself out enormously to meet all our travel requirements and is extremely efficient. We are happy to recommend him to all our friends and relations.

Sent by Margaret Brown

I have no hesitation in recommending Michael to other people and have done so. His help and attention to detail is second to none.

Sent by Pauline McKenzie

Michael always listens to my request and transfers them into amazing ideas which I more than often book. He goes to great lengths to accommodate with dates type and location of hotels and main attractions available to book ahead at reduced rates for my trip. I recently requested help to put together a trip with two then three of my girlfriends to Bruges. The dates and type of accommodation and standard of travel changed as my friends came back with other commitments and a fourth decided to join us. Michael took this in his stride and offered alternatives. Within two days we were booked and everyone's needs were met - excellent service. My friends were so impressed with his flexibility and understanding that they have told me we have to decide a new venue in the spring! When you arrive at your hotel they always tell you Michael has been in touch to ensure our stay meets expectations. On return he follows up to seek feedback which he uses to advise other clients. He also never misses a birthday or anniversary and sends offers through for us to consider. His personal service is second to none. Michael is an excellent Travel Counsellor.

Sent by Tom Stokes

Thank you so much for organising our holiday to Long Beach, Mauritius. We had the most amazing time and this is all down to your careful planning and recommendations. I am still not exactly sure what was advised to the management at Long Beach however we were treated like royalty and they knew us so well. I believe this was because you provided some information to the manager! Having taken advantage of your services before, for our holiday to Las Vegas in October 2012, I was confident that you would ensure that the whole process of organising the holiday and support during it if needed would be excellent and it was. Thank you again for making our holiday so memorable, we will definitely be speaking again soon to book our next trip.

Sent by Jo Dickey

I highly recommend Michael Martinez! I feel so much more confident knowing every last detail is in place for our holiday. Amazing attention to detail! He has become a friendly voice down the phone that reminds me of our upcoming holiday! I couldn't imagine booking without him! I also gave him 10 out of 10 because he is fabulous!

Sent by Gary Luff

I would like to say a huge thank you to Travel Counsellors but in particular Michael Martinez for making our long 'thought' about Florida holiday into reality. Michael came recommended to us by a friend and what a fantastic recommendation it has been. Michael has a wealth of knowledge in the travel industry and was quickly able to put together a very competitive holiday proposal for us, covering all our requirements. Dealing with one person made the whole booking process very simple and any questions we had were quickly met with answers or alternatives. I cannot fault the service and advice that Michael provided and would recommend him to anyone. Thanks Michael and we will be in touch again soon with some more thoughts!!

Sent by Inkeri Thompson

I can highly recommend my Travel Counsellor Michael Martinez. Michael is always very helpful and finds the best deals. Nothing is ever too difficult to deal with and he is always so cheerful. I can always count on him with my travel arrangements.

Sent by Tracy Dolton

Fantastic! Great service, helpful, friendly and very polite! I would highly recommend.

Sent by Julie Deacon

Michael is amazing, I only wish all travel operators had his enthusiasm and professional attitude. He is a real credit to your company and works very hard to get the customer the best holiday. Michael is very knowledgeable about all destinations and is able to give you information starigt away without making you wait or never getting back to you. You can tell that he takes pride in his work as he always sounds so happy on the phone which gives you a feeling of comfort and confidence in him. I have always reccomended Michael to all my friends since I booked a holiday to America in 2005 and I wouldnt go to anyone else. If every company had a Michael they would be extremely lucky as he always gives a 100%.

Sent by Julie Thompson

Michael has helped me on my last three or four charity trips over to Ukraine. He is the most helpful travel adviser i have ever had. He always manages to get the best deal for me and I would not think of swapping to another as long as he is around. I would rate him 11 out of 10!

Sent by Richard Berkij

We have always had a courteous, professional service from Michael. His attention to detail leaves nothing to chance.

Sent by Durvan Hines

Michael has provided me and a friend with what I would call a bespoke client care service for the three times I used his services. I would strongly recommend Michael to any member of my family or VIP clientele.

Sent by Catherine Webb

Michael Martinez has been making my travel arrangments for the past four years. He has taken all the work and difficulties of dealing with airlines etc. allowing me to enjoy the travel. This has been a great help since I had a bad accident three years ago that left me partially disabled. His tireless efforts on my behalf and diligence in finding the best prices for my travels is quite remarkable. He is the best travel counsellor I've ever had the pleasure to deal with.

Sent by ANN ROBSON

Michael is not only helpful, knowledgeable and experienced, he also makes buying a holiday very pleasant and easy. A smile on the end of a telephone line!

Sent by Sandra Heard

Fantastic service, I could not have asked for better. Thank you very much. Michael explained everything with clarity, he was thorough and patient and extremely personable. I would definitely use him again and would not hesitate to recommend him to my friends and family [those who don't already use him]. Thank you again Michael.

Sent by Alex Harvey-Brown

Michael is as hardworking as he is friendly, helpful and dedicated. He really goes the extra mile to make complex travel arrangements easy and hassle-free. I had quite a complicated arrangement on a trip to Africa and I was not only impressed with his knowledge of the area in question, but was blown away by the work he put into making inquiries to the cheapest prices and the best locations.

Sent by MARIE SPOONER

I will never book another holiday with any other travel agent, only Michael Martinez. I have travelled alone to Africa and I have just decided to visit Kenya again and Michael has booked both. His personal service and his attention to detail are very professional. I would not hesitate to recommend him to anyone.

Sent by Julie Birt

I had been pulling my hair out going round in circles trying to find the right holiday for myself and my daughter. I had just about thrown in the towel when I contacted Michael. Within less then 48 hours, Michael had found the perfect holiday for us, in exactly the right location. The apartments offer even more facilities then requested. Michael kept in constant touch to ensure we had all the information and everything we required. We have now returned from our holiday, it was everything we could have wished for. Michael texted with any problems and updates on our flight home. I would definitely recommend Michael.

Sent by Clive Elkington

Michael was fantastic as my travel counsellor. He was on the ball, and persistently went way above and beyond the call of duty. When flights got cancelled, he was there to deal with it. We really appreciated all the help we got, it couldn't have gone smoother (apart from the flight cancellations, but no fault of Michael's).

Sent by John Rhodes

Michael provided a very professional and attentive service when completing my travel arrangements. He went the extra mile to ensure everything was correct and I was satisfied with every step of process. Michael has an extensive knowledge of travel, and I would be happy to recommend his services

Sent by Liz and Roger Adams

We have been more than pleased with the personal service and expertise Michael has given us in the researching, selection and the booking of our various holiday arrangements over the past three to four years. He is dedicated to the total satisfaction of his many clients and has an eye for detail. We would recommend his services without hesitation.

Sent by Richard Kenton

Michael has looked after our travel requirements for several years in a most professional manner. His customer service is first rate, nothing is too much trouble especially as some of our requirements have been somewhat complicated. I have no hesitation in recommending his services to the wider public.

Sent by Jenni Jones

I have known Michael for a little while now and I must say his "attention to detail" is great and impeccable. I was introduced to Michael through a friend and have never looked back. Michael is someone who you can rely on and he takes away any stress. I have in the past passed on Michael's details to family members and close friends, who I know have used and were very pleased with his service. I will always use Michael as he is very honest, reliable and nothing is too big for him to handle - very professional towards his work but has this caring attitude. I have just come back from Cyprus and both myself and partner enjoyed our stay and will be booking in the future through Michael. Thanks again Michael.

Sent by THERESA REEVES

I WOULD RECOMMEND MICHEAL MARTINEZ TO ANYBODY AS A TRAVEL COUNSELLOR. I HAVE FOUND MICHEAL TO PROVIDE AN EXCELLENT SERVICE CONDUCTED WITH A VERY HELPFUL AND FRIENDLY MANNER

Sent by ray davis

We chose to book our holiday with Michael quite out of the blue but I am really glad we did.We left Micheal to book the four flights to Sydney Australia for us and also the Hotels in Hongkong and Singapore.He gave us a very good selection of Hotels to choose from and helped us tremendosly with the flight details.Every step of the booking procedure he explained to us and was always on the end of the phone or came to see us when we needed him. The holiday was a complete success,largly due to Michaels patience. We had excellent service from him!!

Sent by Susan & Roger Gilks

We first used Michael to book a family ski-ing holiday in March 2012. We were so impressed wih Michael's organisation of the holiday, we have now booked a week in Zermatt in July 2012. Michael has been very caring and efficient and we will not hesitate to book holidays with him again. We have also recommended him to our friends.

Sent by Malcolm Hitchman

Could not wish for a more experienced Travel Counsellor. From the initial enquirey right through to the actual end of the travels , he is fully professional and personally commited. I fully recomend him to you. Top marks, Thankyou Michael.

Sent by Lynn Budd

Michael gives excellent, personal service. He has a vast knowledge on the travel industry, and if he doesn't know already, he will find out - and come back with the information. Nothing is too much trouble - Michael has a passion for travel,and can give good ideas to you! I would have no problem in recommending Michael to anyone!

Sent by Gillian Cameron

Michael is an absolute delight to speak with, so thoughtful and considerate. Nothing is too much trouble to sort out for you, to make your holiday fabulous.

Sent by Tosh Prabhakar

I can honestly say it's a pleasure booking all my holidays through Michael as I have the peace of mind that Michael has my best interest and will always look after me. I was lucky enough to come across Travel Counsellors last year when booking my honeymoon package, and the level of service and help Michael assisted me with through the booking was something I have never experienced before. Although Travel Counsellors were slightly more expensive with the honeymoon package I wanted, Michael's extreme high levels of customer service and help made me decide to opt for you, and I wasn't sorry....Michael and the suitcase team put together a very special package for my wife and I. Michaels level of customer service is of the highest standard. His honesty is refreshing to see in the travel industry today, he is always available (night and day) to help with any questions I have. Michael is truly great and knowledgeable at his job, and a pleasure to contact whenever I am looking to book a holiday or flight. In all my years booking travel and holidays, I can honestly say Michael has been the best in all departments. Only this week Michael went above and beyond with the level of service and support in helping book a weekend break for my wife and I for our wedding anniversary. The extra mile Michael goes to make sure I am looked after and I get exactly what I am looking for, my wife and I really appreciate all the hard work Michael puts in to look after us. In my experience, Michael is unique and we are really happy we have found him and Travel Counsellors to look after all our travel and holidays requirements. I wanted to send you an email to thank Travel Counsellors for all the help in the past 12 months and to recognise the great job Michael does and say a big thank you to Michael for his great help and assistance. We really appreciate Michael's help and support with our travel requirements and his personal touch he always gives us. Michael is an asset to Travel Counsellors in my opinion and I'm already looking forward to speaking with him again in the near future to book my next holiday in October!! It goes without saying I will always recommend Michael and Travel Counsellors to friends and family. I can honestly say whenever I think of booking a holiday...I think of Michael and Travel Counsellors now, because Michael is the only person I would consider booking any holidays with! Kind regards (from a very happy customer)

Sent by Claire Fox

We arrived home on Thursday after a fantastic holiday, we all had an amazing time touring the north of Israel and Jerusalem then relaxing in Herzlia. We just wanted to say a big thank you for arranging the holiday for us, you made it so easy. Your attention to detail and efficiency meant that there was not a moments stress in arranging our holiday, you left no stone unturned. While we were in Israel we were aware that behind the scenes you were in contact with the hotels checking that we were being looked after, and we were which is all thanks to you. We will have no hesitation in using you for our next trip, you are a star! With thanks and best wishes Claire, Simon, James, Oliver & Adam

Sent by George & Jo Dickey

An excellent level of personal service! We didn't have to worry about the holiday details as we felt Michael had it all under control!

Sent by Haley & Andrew Lomas

Hi Michael, Just wanted to say a HUGE thank you for helping us book our wedding and honeymoon at the Sandals resort in the Bahamas and Vegas. The resort was amazing, exactly what we expected & the wedding was perfect! We could not of done all of this without your help, your knowledge & planning for our trip was spot on! We will definatley be asking you to help us book our next trip! Thanks again!

Sent by Margaret Ritchie

Michael always provides us with a service, which is second to none. I have used many travel agents over the years but Michael goes that one step further to provide a complete and efficient caring service. He takes time to research the best value as well as the perfect holiday for his clients and is always willing to help in any way he can. MICHAEL IS THE BEST.

Sent by Kathryn Dickens

I wanted to say a MASSIVE thank you for all your help, advice and support you gave to both Oliver and myself when booking our Honeymoon. I don’t think we would have received this kind of service from a high street travel agent, which is why I have sent your details on to friends who are getting married soon. We are both so excited about all our destinations. All of our documents appear to be in order. The presentation of them in the leather wallet was a lovely surprise too. We will send you an up-date when we are back and let you know how we get on. Thank you again Michael for everything you did. It was also the little extra things you did for us (like the poster you sent) which has made us feel so important and puts Travel Counsellors above any other agency I have dealt with.

Sent by Tony and Pam Roberts

Michael helped us to organise our trip to China, and as it's a lot of money we wanted to be sure of making the right decisions. He provided the peace of mind that we all need when planning a holiday, making sure everything ran smoothly. We really couldn't fault him on his organisational skills and are very grateful he was recommended to us.

Sent by Yemi Oyabayo

Michael, thanks so much for all your help with arranging our honeymoon. I was blown away by your dedication to getting us the package we wanted, and seeking the most competitive prices. A very personal service, and where other travel advisors may have given up on us, you didn't and you kept striving to find us that perfect honeymoon. Will definitely recommend you unreservedly. First class service!

Sent by Sian Dyer

Michael provided us with an excellent service when booking our family holiday to Austria in August 2010. He gave us total reassurance and was extremely enthusiastic when investigating the hotel options available. We were able to relax in the knowledge that he had helped us source the right package. We would certainly use his expertise again when booking our next trip.

Sent by Bryan & Karen Bolton

We've never had such personalised service in our holiday preparations, right down to a final check on the morning of departure. Every question has been answered efficiently and all of our requests dealt with brilliantly. We are all looking forward to our holiday and will feedback our views once unpacked and rested.....

Sent by Cadena Wong

I can recommend Michael with the full confidence of someone who has had a trip of 38 days which he helped organise! He was absolutely brilliant during the planning stages, during the trip and even after the trip. I enjoyed working with him and his enthusiasm for my adventure matched my own. Thank you Michael for doing such a wonderful job.

Sent by Ashutosh Prabhakar

I would like to thank you so much for all that you have done for me and looking after me so well during the past few months. Your customer service has been impeccable throughout and it has been a joy to work with you in getting me the most perfect package for my honeymoon. I have gained both a new travel agent and a friend in you Michael.

Sent by Julie Chennells

You couldn't wish for a better travel consultant than Michael, he goes out of his way to ensure that every aspect of your holiday is perfect in every way. He is genuine, caring, thorough and truly cares that your holiday is the best. I will definately go to him again for future holidays and have already recommended him to friends. Thanks so much Michael, you're the best!

Sent by Sarah Glenister

Michael provides a first class service. We always use Michael to organise our business travel & holidays. He goes out of his way to ensure we make the best decision available to us by always giving us various options on all travel & hotel arrangements. And it doesn't end there, Michael always follows everything up and checks everything has run smoothly & to plan. Extremely efficient & reliable.