About Me
My name is Michelle Leonard and I live in Bolton, Lancashire, I am married and have two boys aged 12 and 14 years. I became a personal Travel Counsellor because quite simply I take pride in offering the highest level of personalised customer service to my many clients. I love my job which I think is what has helped me build such a successful business as a personal Travel Counsellor over the last five years.
I have worked in the Travel Industry for 24 years now, originally working for two multiples in the High Street where I progressed to management levels prior to starting a family. I chose to join Travel Counsellors 5 years ago because they care about their customers working with state of the art technology and fantastic head office support to assist me in my role. I have a huge client base now and most of my customers have become personal friends. They help me by passing my details to their collegues, friends and family which now means that I am busy most of the year.
Working from home for Travel Counsellors allows me to be much more flexible with working hours to suit my customers' needs as they can contact me at any time of the day or night.
I have travelled extensively and can confidently pass on my knowledge to help fulfil your holiday dreams.
I specialise in weddings abroad, honeymoons, group bookings, Florida and have vast knowledge of the Canary Islands in particular Tenerife having visited most of the 4 and 5 star hotels there. In the last few years I have been lucky enough to have visited the 'Golden Triangle' in India as well as visit New York , Barbados and the Grenadines, Turkey, Orlando, Las Vegas, Florence, Copenhagen and most recently I relived my dream and went on a ski holiday to France.
I was awarded 'Gold' status in October 2005 which I have managed to maintain ever since. This makes me one of the top performing personal Travel Counsellors, I believe my exceptional customer service helped me achieve this recognition of which I am very proud. Every year I am rewarded for this with an overseas Gold conference. This year this took place in Barbados, which is a truly beautiful destination.
I very much look forward to speaking to you.