I'm an independent Travel Counsellor based in Cottenham, near Cambridge. I live with my husband and two grown up children, Joseph and Alicia.
Before becoming a Travel Counsellor, I worked for a large high street agency chain, working my way up from trainee to Branch Manager. After having my children, I returned as a sales consultant and worked for them for over 27 years in total and have now worked in travel for 33 years. This has given me a huge amount of experience in dealing with all kinds of travel arrangements in that time. I've booked numerous weddings and tailor-made itineraries, as well as the more traditional “bucket and spade” holidays. I consistently received good feedback about my excellent customer service and attention to detail and would love to do so for you too.
I have been lucky enough to travel extensively over the years both with and without children and take a great interest in anything travel related and love working in the travel industry. My favourite places to visit are Greece and the Canary Islands - especially Tenerife. I've also been on cruises and cruise ship visits. All of this means I can personally recommend the holiday which is perfect just for you.
I am available during normal office hours, but can be available at weekends or evenings if this is more convenient for you. I would love to discuss your travel arrangements with you - whether it be a traditional package, cruise or a tailormade longhaul itinerary. Nothing is too much trouble and you will always get that personal touch speaking to me.
Feel free to email me or contact me by phone at your convenience. You can also find me on Facebook.
I look forward to speaking to you very soon.
My customer stories
Sent by Catherine Stearn
Cambridge 27/09/2022
Michelle booked our honeymoon for next March, we would never trust anyone else to book something so special to us, Michelle ALWAYS goes more than above and beyond with her help, knowledge and above all reassurance.... Michelle is an absolute star and we recommend her to all our family and friends
Sent by Alison Edwards
Cambridge 27/09/2022
I don’t book any holiday’s without Michelle. Her knowledge and experience of her sector is seconds to non. Michelle is always professional, but also extremely friendly! Knowing my holidays are booked with Michelle means, I pack, travel to the airport and board a plane - not once do I worry that I may not like the resort/apartment etc. or concern myself with any changes to flights; as she’s always 10 steps ahead and would have you sorted before you were even aware that there was an issue!! Best travel counsellor!
Sent by Lucy Dumbrell
Cambridge 08/10/2021
Wow - what can I say. We are so thankful to Michelle for finding us our perfect family holiday. She listened and found exactly what we were looking for, and even went to lengths to ensure our Son, who has a peanut allergy, would be safely cared for. Discounting places we would not have thought about due to hospital location and local cuisine. We can’t wait for our holiday to begin next year! 10/10 for Michelle! Many thanks
Sent by Kathrine Swan
Ely 22/07/2021
Michelle is absolutely fantastic. She is friendly, personable, knowledgeable and always ready to listen and help. I recommend Michelle to all my family and friends. Nothing is ever too much trouble. Well done Michelle
Sent by Sharon Secker
Cambridge 22/07/2021
Nothing is ever too much trouble for Michelle! She always gives 100% & makes me feel my holiday requirements are as important to her as they are to me. Always recommend Michelle to everyone. I wouldn’t even think about booking through anyone else.
Sent by Liane sHADRACK
Cambridge 22/07/2021
Michelle Wilson is just the best, even through this difficult year. She has moved our holiday twice now and does it without any hassle or stress to us. I would never use anyone else and have recommended her to several people and will continue to do so
Sent by Christine Lewandowska
Cambridge 13/06/2020
Michelle always finds us the perfect holiday however difficult the specification and however late we book! She comes back with an amazing set of options for us to choose from answering any questions we have and books as soon as we’ve decided with such a wonderful personable manner. I always feel so happy talking to Michelle....just talking to her makes me feel I’m already on hols! Thank you Michelle for booking for us again this year ????
Sent by Jacqueline Abraham
Cottenham, Cambridge 13/06/2020
Michelle is always so helpful and friendly. I let her know where I’m interested in travelling to and she is always able to offer options and good advice. Her knowledge, experience and friendliness far exceeds the expectations of any travel agent.
Sent by Fiona Nichols
Cambridge 28/12/2019
As always Michelle goes out of her way to ensure you get the holiday you’ve dreamed of. Michelle is 1st class from the moment you pick up the phone and say can you help me look for a holiday. And even when your home after the holiday is over Michelle calls to check that everything was ok and that you had a good time. I recommend her 100% and wouldn’t use anyone else.
Sent by Debra Thomassen
Cambridge 28/12/2019
A brilliant solution to our picky brief! We’d looked for a while & briefed 2 other big agencies but their suggestions were a bit of a compromise. We were starting to give up on our perfect place. Then Michelle stepped & offered a selection of spot-on villas in exactly the right type of location. We chose, booked ... and relaxed, knowing we’re in safe hands now.
Sent by Alison Basil
Ely 28/12/2019
We had literally been searching for our 6week holiday for months! Within 2 hours Michelle was back with us with exactly what we were looking for....How did she do that?!?! She has also taken the time to find car hire and flights, even cheaper than we could. We will be using Michelle for all our future bookings.
Sent by Nicola Jones
Cambridge 06/12/2019
Michelle is fantastic, very knowledgeable and responds to any questions promptly. Nothing is too much for Michelle. I have been very happy to recommend her and will continue to do so. We wouldn’t trust anyone else now to book our holidays!
Sent by Julie Webb
Histon, Cambridge 07/07/2019
I always call Michelle my 4th emergency service! She is always there when I need a holiday and I haven’t booked with anyone else since using her! I can’t recommend her enough. Several of my friends are also loving her service too!
Sent by Bethan Farrow
Cambridge 07/07/2019
Michelle has been so helpful and understanding when helping us to book our first holidays. She has provided us with great family holidays and helped take the stress of finding,booking and sorting my first couples holiday. I feel relaxed and prepared in her service and this helps massively with traveling with confidence! Lovely,polite and prompt lady who clearly loves and cares about her job and costumers
Sent by Julie Holmes
Cottenham, Cambridge 22/05/2019
Michelle was friendly, informative and quick at responding to my messages and questions. She spent 3 hours, on a Saturday afternoon, around our house sorting our holiday out which shows dedication and flexibility. This took all the stress out of going into a travel agency or spending hours on the internet getting confused!
Sent by Emily Dimambro
Cottenham, Cambridge 19/03/2019
I was recommended Michelle in my search for the perfect honeymoon by a friend and from start to finish she has been patient, professional and a very good listener. It started in the car on a Friday night when I was travelling up north for a wedding, continued over Christmas and New Year with a booking made in early January! I knew the type of honeymoon I wanted but Michelle made those thoughts come to life and we cannot wait to go. From a bride point of view, it was amazing to have help with one aspect of the many parts of the wedding that need perfecting. I will definitely come back to Michelle for future holidays and know she is on hand for any queries in the run up to our honeymoon! Thanks Michelle!
Sent by Sarah Pake
Rampton, Cambridge 17/12/2018
Michelle has booked several holidays and trips for us now and we have never been disappointed. She's very efficient and professional. Takes all the stress out of trying to book it yourself! One of our children is on the autistic spectrum and she has always been able to cater for his needs too. Can't recommend her highly enough, Thank you!
Sent by Alison Lawlor
Cambridge 05/11/2018
Michelle took a great deal of time to find out what would suit us, and researching possible holidays for us. Michelle explained everything throughout the process and took care of every detail. I have recommended Michelle to a number of people; she is a star!
Sent by Rebecca Parish
Cambridge 05/10/2018
Michelle is amazing at her job and is professional and friendly. We will never book anything elsewhere, she has made booking stress free and so easy to relax. We make sure we tell everyone about her. We are looked after from booking right up till we arrive home. We have been looked after all year round with no bookings! Her contact throughout with promotions and Michelle's general kindness and compassion has been outstanding and we are always so grateful for this and her outstanding work and we do and will continue to tell anybody and everybody about her
Sent by Christine Lewandowska
Cambridge 28/09/2018
Michelle is there for us night and day and every day to create our perfect holiday and to assist effortlessly if things (out of her control) need sorting afterwards....wherever we are! She also has the foresight often to preempt these! I always feel all the i s are dotted and the t s are crossed and so will always choose Michelle to book our holiday! Plus she does it all with such a welcoming manner and brightens up your day! Thank you Michelle!
Sent by Allison Wilson
Belfast 28/09/2018
I have recommended Michelle to a lot of people and will continue to recommend. I love booking my holiday with her as I have had bad experiences with travel agents in the past. But with Michelle, I tell her what I want and she always delivers. And also every detail she organise for us. I am very forgetful and when we are ready to go away, she will text me to remember certain documents! Michelle would always get us the best deal. I think she loves her job, as she always asking everything about our holidays, when we come home.
Sent by Rebecca Bedford
Cottenham 26/08/2018
Michelle goes out of her way to help source the holiday you want at the best price and meeting our specific needs. When we had a problem on our holiday with a flight delay, unknown to us she was aware and made contact with us to check we were being looked after! She's amazing!
Sent by Cheryl Carter
Cambridge 11/05/2018
We have booked with Michelle several times now. She always offers an excellent level of customer service and expertise. Nothing is too much trouble for you and I have recommended her to many of my friends. We never think of going anywhere else now and will contact Michelle immediately when we first have our holiday thoughts and ideas.
Sent by Simon Welsh
Cambridge 11/05/2018
Michelle could not have been any more helpful, polite and patient! She is a credit to your company and I will without doubt be booking more holidays with I’m sure the help of Michelle. Many thanks.
Based in
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My Blog
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
Once we can travel again I can't wait to go on holiday. How about you?
I have a cruise around the Greek Islands and Turkey booked next July to celebrate my 50th birthday with Celebrity Cruises. That's what I'm looking forward to most. We are also planning on visiting Tenerife in March and also Krakow in October. Travel is my way of unwinding from my busy and enjoyable and job and after COVID-19 I
This trip was a familiarisation trip along with nine other Travel Counsellors, Natalie from our head office and Andrew from Clear Marketing, who represent the hotels which we stayed in.
We caught the train up to Manchester airport the night before as we were flying with Thomas Cook. Manchester is their main base for long haul flights. The flight itself seemed to go very quick and the crew were
We set off early on a Friday morning for Southampton, using the fantastic services of Cambridge Executive cars. We arrived late morning and waited to check in. We were asked for copies of our ESTAs and the address of our hotel I'd arranged with Travel Counsellors - this is worth remembering to have on you.
Once on-board Queen Mary 2, we found a bottle of sparkling wine in our room which was a l
Our journey to Chania began very early in the morning. We flew with Ryanair from Stansted and having paid to skip the line at security we were eating our breakfast within an hour of arriving at Stansted. We took my 16-year-old niece Daisy and our daughter Alicia who is 13.
The flight itself was quick and on arriving at Chania airport we found our driver already waiting for us to take us to our
After lots of deliberation in deciding which resort to plump for, we decided on Matagorda because both the accommodation and the resort seemed to tick all the boxes.
We flew out very early in the morning with Norwegian Airlines. Whenever we fly short haul if they do the route we always try to fly with them as they have very new aircraft and free Wi-Fi for the children. On landing we collected o
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:
