Based in Souldern

Nigel Scrimshaw

Available for new enquiries

It's Nice To Meet You

Hi, I’m Nigel and my goal is to make sure you have a fantastic holiday! I can find you the very best family/luxury/cruise/adventure or any other type of holiday, and I can also arrange just flights or accommodation if you prefer.

Many of my customers return to book with me time after time. This is because they trust my judgment (I will only book holidays that I would go on myself!) and they get peace of mind that if anything should go wrong while they are away, the Travel Counsellors and myself are here for them 24/7.

I live in the quaint Oxfordshire village of Souldern near Bicester. My passion for travel and my love for experiencing exotic places led me to a career in the travel industry. I have over 14 years’ experience as a Top Performing Manager for a well-known high street agent, winning two National Travel Industry Awards, one in Outstanding Customer Service and the other in Travel Industry Innovation and Service. I have a wealth of knowledge, expertise and personal recommendations, all of which I share with you, helping to make sure you have the best time and come home with some wonderful memories.

Over the years I have visited a vast array of countries and experienced some beautiful places such as the fabulous Versace hotel on the gold coast of Australia, the magnificent Bellagio in Las Vegas, the breathtaking Chateau Lake Louise Canada - and my overall favourite, the elegance of Cunard’s Queen Elizabeth cruise ship to name just a few.

I have end-to-end expertise in booking all different types of holidays, from honeymoons in the Maldives to chasing the Northern Lights, family fun in the Balearics to a weekend break in New York, or even a bespoke private tour of China. I have every piece of information you need at my fingertips ensuring I book the right holiday for you.

Ask me anything you like! Are there enough sunbeds? When is hurricane season? What’s the area like outside the hotel or are there lots of steps? What about free child places? I’ll know the answer, so with me you really do get far more than you would by just booking online. I even print your boarding passes for you so there’s less hassle at the airport too.

With leading travel industry technology ready and waiting, and access to hundreds of suppliers I can get you some great deals, while everything you book is 100% financially protected through the Travel Counsellors Financial Trust.

I am available at a time to suit you, even outside the usual 9am to 5pm and that includes weekends. I will be your main point of contact and you will only ever speak to me, giving you a unique personal service.

So whether it’s a luxury break or a family holiday in the sun you’ve been promising yourself, a Caribbean cruise or just a trip to Paris on business, please do get in touch, I am always here to help.

I look forward to hearing from you soon.

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My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Wonderful family holiday in Tenerife

07 February 2019

Last year we were lucky enough to visit the GF Victoria, a brand new hotel on the Costa Adeje in Tenerife. It’s an ideal holiday destination all year round and you’ll find many people there during the winter months soaking up the sunshine. I’d recommend going in the autumn and the spring – it can get really very hot during the summer! The GF Victoria is a five-star hotel where all the rooms are suites, and each bedroom in the suite has its own bathroom, perfect for families. Our suite also had a huge double balcony with two sofas and chairs overlooking the pool, so it was really relaxing just spending some time on there with a drink and a book. A range of pools Pool-wise, there is an adults-only pool which is lovely and quiet, as well as a children’s pool with water slides which is lots of fun for the kids. There is also a swimming pool on the roof of the hotel where you can swim out over the edge of the hotel and look down through the water to the ground – if you dare! Plus, there’s a very discreet and secluded naturists area and pool if that’s your kind of thing. There’s an abundance of sun loungers (no towels out at dawn!) even plenty of the posh ones with the blinds around them to keep you or your little ones sheltered from the sun. Eat in or out We went full-board but you can choose between half-board and B&B as well. The food at the hotel was excellent – personally I would recommend half-board – you can swap dinner for lunch as you wish and there are plenty of restaurants nearby if you want to eat out. Everything is cooked freshly for you upon request and you can choose whatever you like to eat from the buffet. You can also walk from the hotel along the seafront (with its many restaurants) to Playa de las Americas where you can find lots to eat, do and see. Great for a stroll and some people watching! An upmarket destination Costa Adeje is one of the more upmarket areas in Tenerife, with boutique shops and a golden sand beach, unlike the typically black sand beaches found on the island. There’s also a fantastic waterpark nearby with wave machines and the highest water slide in Europe. It is rated the best in the world and is definitely worth a visit with children of any age (there are zones suitable for different age groups so it’s great for older kids as well as young tots). There’s also a lazy river and plenty of sunbeds for a more laid-back approach. I would highly recommend this holiday for families and couples. It’s Tenerife at its very best and contrary to popular belief it’s not windy either because it’s on the south of the island. It’s a perfect and rather elegant holiday destination that I am sure you will enjoy. Why not get in touch on 01869 868140 or email me and I can price up this fabulous holiday for you?

Loving Las Vegas

03 September 2018

If anything is possible, it’s possible in Vegas! I always say that everyone should go and experience Las Vegas at least once, it really is great fun. I went with my wife – we’re not gamblers but we thoroughly enjoyed the atmosphere, the entertainment and the magnificent sights that each hotel and the strip have to offer. You often feel like you’re outside even when you’re inside, with one hotel leading into the next and 24-hour gambling if you like a flutter. When to go The best months to visit Las Vegas are March, April and May for the climate. July and August are the cheapest months to visit because it’s just so hot and any sensible American has escaped from the desert. December, January and February still get decent temperatures during the day although it can be chilly in the evenings. The autumn and spring times do get really busy – in particular during the US spring break – I can help you avoid that time so please do ask me more on that. See the sights We went for three nights which is a long way to go taking the ten-hour flight into consideration, but once you are there, there is just so much to do. My highlights were The Venetian hotel complete with Venice-style waterways, gondolas and boutique shops, the Mirage hotel with a zoo and dolphinarium, the Bellagio for Cirque du Soleil on water with synchronised swimming, and of course, the Grand Canyon. We chose to visit the Canyon with Pink Jeep Tours rather than by helicopter (which 70% do) and we were really pleased we did. We felt that we saw the real beauty of the Canyon by parking right on the rim and we also had lunch at a local ranch. You can now even step out onto a glass platform into the Canyon if you’re good with heights! This short description of things to do hasn’t even scratched the surface so please just get in touch to find out lots more. Eating out options are plentiful and available to suit every budget as you would expect from the USA, from fast food takeaways to Michelin starred restaurants and everything in-between. Top tips My top tips are don’t book transfers from the airport. It’s so easy and far cheaper to just get a taxi or even a limo into town. Also, always try for a room upgrade when you arrive, they are often available, and you can negotiate when you get there. So, from roller-coasters on the outside of your hotel to shark tanks inside, a miniature Eiffel tower and of course casinos, slot machines galore and the Super Bowl final, Las Vegas is not to be missed. Contact me on 01869 868140 and I can help you with flights, accommodation and advice on how to make the most of your trip.

Greek Island Cruise

03 September 2018

We’ve just returned from a wonderful seven-night cruise around the Greek islands along with a short stay in Valletta in Malta which is where we flew into. We booked our trip with P&O Cruises with a flight departing from Birmingham. The benefit of this charter flight and boat package is that you leave your baggage at your departure airport and you don’t have to think about it again until you reach your cabin on the cruise ship. When we arrived in Malta we travelled by coach to the dock where we boarded our 5* ship complete with four pools, live shows every evening, a wide variety of restaurants, singers and bands – and of course, the World Cup which was being shown in several areas. There’s also a kid’s club on board with a fun yet educational focus, plus babysitting, children’s areas and separate children’s mealtimes if you wish. The ratio of children to adults is actually very low so if you don’t have kids please rest assured that you won’t be surrounded by them! Here’s a little bit about the places we visited during our Greek island cruise, with the transport all organised by P&O Cruises of course: Athens We visited Poseidon’s temple, one of the major monuments of the Golden Age of Athens, and then spent time on the beach in the afternoon. Santorini We saw the iconic white buildings with blue domes, brightly coloured bougainvillea, amazing sunsets and black volcanic sands. We also had time for boutique shopping and drinks overlooking the bay. Rhodes Our visit to the old town in Rhodes included the Roman amphitheatre, the walled city with tavernas and shops, and museums full of medieval artefacts. Crete This stop included beach time at Agios Nikolaos with its little canals where the sea comes in, as well as trips around the bay and a visit to an olive factory (olive cultivation dates back to 4,000 B.C. in Crete). We then returned to Valletta, the capital of Malta, for a few nights before our flight home. There we spent time exploring the island with its beautiful architecture and many churches. The water clarity in Malta is out of this world – something you might only expect to see in the Caribbean or in a film. If you are interested in exploring the Greek islands in a relaxed setting with your every need taken care of please do get in touch on 01869 868140. This is a great way to see a multitude of sights without having to organise any of the excursions or travel arrangements yourself. For me, Santorini was a highlight, the weather was lovely and hot, and the waters electric blue. What more could you ask for?

Beautiful Mexico

03 September 2018

Cancun in Mexico does tend to get quite lively especially during the busier times such as the American spring break. However, there are quieter areas where you get the best of both worlds – a relaxing holiday with easy access to busy bars, clubs or restaurants before retreating to your tranquil hotel. This is exactly what we did when we visited beautiful Cancun renowned for its white beaches and warm sea. One of the best hotels in Mexico After a ten-hour flight from Gatwick with premium seating for extra legroom if you wish (you can also fly from Birmingham) we stayed in the all-inclusive Excellence Playa Mujeres which is 10/15 minutes north of Cancun in a taxi. There are just three hotels there and ours was on a beachfront location with a supersized white-sand beach and a peaceful wetland reserve. Reviewers rank it among the best 20 hotels in the whole of Mexico, so it was a real treat for us to stay there. The rooms are modern and open plan with a balcony or a terrace, and suites offer oceanfront locations and private pools. We took advantage of 24-hour room service, all seven restaurants including a steak and lobster dinner on the pier, and a dining service on your patio if you prefer to eat privately. There are also 11 bars, a spa and a multitude of water sports to try your hand at. Out and about Mexico is well-known for its Mayan ruins, particularly Chichen Itza, one of the new Seven Wonders of the World and around 1000 years old. It really is a must-see. You can also visit Tulum where the Mayan ruins overlook the Caribbean Sea - one of the best-preserved coastal Maya sites and a very popular tourist destination. I would also highly recommend a trip to Isla Mujeres, an island just off the coast of Cancun that you can reach by ferry. Once you are there you travel around by golf cart (there are no cars on the island) and you can swim with dolphins, snorkel, spend time on the beautiful beaches and enjoy the chilled-out restaurants. Climate Cancun has a great climate all-year round although I would recommend avoiding spring break and being aware of the hurricane season from late August to late October. It’s much cheaper to go at that time as a result and the weather is still good – unless you get a hurricane of course! Cancun is a popular destination for many different types of people – honeymooners, groups, families, and couples of all ages. Tucked back in the basin of the Caribbean, it’s a beautiful and safe place to visit and it truly has something for everyone. I would highly recommend a trip to Cancun – why not get in touch on 01869 868140 for pricing and recommendations around when and where to go and where to stay

Weekend Cruise

17 July 2018

Have you heard of a sampler cruise before? Many people I speak to aren’t aware that a mini cruise to France is possible. However, it’s great way to find out if you enjoy cruising before booking a longer cruise holiday further afield. Plus, a sampler cruise makes a fantastic and cost effective mini-break – it can offer far better value for money than land-based city breaks because all the food, drink and entertainment is often included in the cost. Sometimes you can even upgrade to an all-inclusive package for free if you time your booking right – I can help you with this if you wish. We recently spent a weekend aboard the impressive 5-star Celebrity Silhouette cruise ship. Read on to find out all about the ship and what we got up to. The night before our cruise we stayed in the Grand Harbour Hotel overlooking the Southampton waterfront. Just behind the hotel is the West Quay Shopping Centre – fantastic for eating (The Real Greek is excellent) and shopping of course. It’s a good idea to pay to leave your car at the hotel if you stay there the night before – it’s cheaper than parking at the cruise terminal. The next day we walked for just five minutes to the City Cruise terminal where we boarded the ship, had lunch and set sail in the afternoon. Check in was fast and efficient and the cabins are usually ready around 1pm. If you book a concierge room or above, you can even enjoy a private four course lunch in the dining room while your cabin is being prepared for you. After we checked into our cabin where our bags were waiting for us, we decided to explore the ship – all 15 floors! The ship can accommodate 3000 people and it was full when we went although it never felt overcrowded - there is just so much space on-board. There are a range of cabins to choose from – some with a balcony or a window and some without. You won’t really spend very long in your cabin so it’s worth considering whether you need to pay the extra for a balcony or window if you’re not really going to use it! The cabins are cleaned twice a day and have everything you need. The TV even gives you a view from the front of the ship, so you can see where you are heading. On board there are indoor and outdoor swimming pools and hot tubs, a cinema, a three-tiered theatre, gym, numerous bars and restaurants, and a very impressive Lawn Club with half an acre of real grass, a sun deck area and private cabanas for prime sunbathing spots. There are also quiet areas including a library, or bars with juggling staff if you are looking for something livelier – the chocolate martini is a must-try. There are several speciality restaurants on board which have an additional cover charge that is well worth paying for. The quality of the food is comparable to Michelin standards – we ate steak and lobster in the Muran restaurant – the lobster was theatrically pan-fried at our table and the puddings to share were definitely not for sharing. They were delicious. There is also a 24-hour buffet on-board if you are looking for something more relaxed, as well as QSine where you order your food on an iPad and the innovative dishes range from sushi lollipops to disco shrimps. There is so much to do in the evening including watching West End style shows that you can see before or after dinner, live bands and a late-night disco. The dress code is relaxed although most people do like to dress up. When we arrived in France we could choose from various excursions – for example, a trip to Paris, Versailles or along the coast to see Monet’s gardens and local fishing towns. Alternatively, you can decide to stay on-board and make the most of everything the ship has to offer. On the last day we made our way back to Southampton and checked out – a simple process with no queuing. It’s worth saying that not all cruises are family-friendly, but some are and even offer a full babysitting service, so you can enjoy some time to yourself too! I would highly recommend a sampler cruise if you have never tried a cruise before. Call me on 01869 868140 and I can help you find a great package on a stunning ship.

Fun in Florida

17 July 2018

Top tips on making the most of fantastic Florida Most likely to be on many people’s wish lists is Florida, particularly if you have children or you’re a big theme park or rollercoaster fan. I went for ten nights with my wife and our nine-year-old granddaughter in October 2017. There is literally so much to do, and I was really keen to make the most of every single minute of the holiday whilst also getting the best possible value for money. For some people, booking a trip to Florida can seem complicated – where and when to go, which parks to visit, which tickets to buy, whether to hire a car or not. These are just some of the questions I get asked regularly. My trip allowed me to research how to maximise time in Florida and answer lots of my clients’ questions. My first tip would be to try and book your trip when USA schools are not on holiday, so the parks will be less busy. If you need help finding out when this is just get in touch with me and I can help. Going before the end of October is an ideal time. Weather-wise the temperature is around 22 degrees Centigrade all year round so it’s likely you’ll see sunshine whenever you go. We stayed on-site at the Disney All Stars Resort and although this was more expensive than staying off-site in a different hotel or a villa, we had full access to the transport system for free which runs all day to every park right through until 2am. We didn’t need to hire a car or worry about parking and there was no chance of us getting lost! On top of the cost of your flights and accommodation you also need to factor in the price of the tickets to get into all the theme parks. It’s a good idea to buy your tickets before you fly; you can get some really good discounts on tickets if you buy online in the UK rather than waiting until you get there. I can provide advice on getting the best value for money tickets – and how to use the new Disney app if you need a hand! The parks themselves are massive and the rides are sensational. You’ll need comfy shoes and expect to queue for the most popular rides – however I can promise they are well worth the wait. Every park also has an awe-inspiring firework show every night of the week – as well as many restaurants – so you won’t be left wondering how to spend your evenings or where to eat. You may need a break from the theme parks every now and again – and that’s where the water parks, Discovery Cove and SeaWorld come in handy. The water parks were a big highlight for my granddaughter and allowed us to rest our feet and soak up the sun. SeaWorld was educational and fun – we got very wet by sitting in the Soak Zone. And the day we spent at Discovery Cove was fantastic – we went swimming with dolphins and manta rays and snorkelled in the tropical lagoon. You can even book yourself a private cabana with your very own butler there if you wish. For those who enjoy some retail therapy on holiday, there are also unique shops at Disney Springs at Walt Disney World Resort, and huge malls nearby. The old town of Kissimmee is also well worth a visit. Our trip to fantastic Florida really was brilliant fun. My main top tip is to do your research and be well prepared before you go – or I can do this for you of course – including helping you with drafting a timetable of what to do and when. Finally, don’t forget you need an Electronic System Travel Authorization for US (ESTA) and I recommend getting this before you confirm your flight. Like to find out more about Florida and get an idea of the cost? Call me on 01869 868140 and I’ll be happy to help.

Ikos Dassia Corfu

16 July 2018

If you’re looking for the ultimate luxury holiday but you don’t want to travel too far, the Ikos Dassia in Corfu – part of the small and exclusive Ikos chain – is perfect. The hotel is new and has been split over two previous existing buildings that have now been completely and stylishly renovated and refurnished. As a result, the highly acclaimed Ikos Dassia opened in 2018 and I was really pleased to be one of the first there to check it out. Dassia is home to the TV series The Durrells and the hotel is in a beautiful bay there. As well as the two main buildings (named Sea and Sky) with a selection of rooms with balconies and terraces, there are also bungalows along the beachfront with private pools and two standalone three bedroom villas – all totally luxurious. The décor and furniture, from the self-reclining sun loungers to the soft furnishings, are all the highest quality. There are also chic hammocks and cosy hanging pods dotted around the hotel in case you want to stop for a break en-route to your room or relax in the sun. There are adult only areas for those who don’t have kids – or those seeking time away from the kids! The children’s area is really good fun too, with an ice cream parlour, water cannons, a splash park, fountains and a covered adventure playground – plus a kid’s club of course. All the swimming pools (including one beautiful infinity pool) are heated and there are always sunbeds available. For deluxe guests there is a private and quiet pool where you receive an excellent personal service – I can highly recommend the cake of the day with a morning coffee and the pineapple mojitos later on. There are six ‘unlimited visit’ a la carte restaurants at Ikos Dassia. Choose from the adult only Ergon Greek Deli (try this at lunchtime overlooking the pool and terrace), Provence – very chic and my favourite for the lamb chops, Anaya for Asian food on the balcony, Fresco for the best carbonara I have ever eaten, Ouzo for fabulous fish dishes and Kerkyra for traditional local food. I would also recommend the Dine Out experience – part of the all-inclusive plan – where you can dine out at top restaurants outside the resort. Choose from several restaurants including dining al fresco on the atmospheric streets in old Corfu town or a restaurant on Vido island and the hotel will send a boat to pick you up. The beach at Ikos Dassia is beautiful and the sea is safe for children too. Deluxe guests access their own private area on the beach and get waiter service – I tried the delicious Ikos burger and can highly recommend it while soaking up some rays. To work off the burger there are loads of water sports to try out that are included in the price – kayaks, pedalos, paddle surfing and more – plus motorised water sports such as paragliding that you pay extra for. There’s also a wonderful spa where deluxe guests get a treatment included in the price – there’s even a teenager treatment menu if you’re taking your older kids along. The hotel provides a courtesy bus that can get quite busy at times, so I recommend walking to the sea building to catch the bus there to make sure you get a seat. The bus will take you to Dassia town, a busy little place where you can visit tavernas, shops and markets. The hotel can also help you with hiring a car or a moped if you would prefer this to the bus! Further afield I recommend visiting Corfu town with its traditional cobbled streets and walled fortress, and the picturesque village of Paleokastritsa with its aqua blue waters. The one overriding highlight of this holiday was the hotel itself. Having travelled far and wide I will have to say this is one of the best hotels I have ever experienced. Nothing is too much trouble for the staff, the service is fantastic, the surroundings the ultimate in luxury and the food delicious. The concierge team is always incredibly helpful and if you are a deluxe guest you can also choose from a vast array of the finest wines and champagnes. I sincerely hope to return, and I hope I have managed to convey here how special it is. As the hotel is new there are some great deals to be had this year so please call me on 01869 868140 and I will find you a wonderfully luxurious holiday at Ikos Dassia.

My customer stories

Sent by Susan Milward

Such prompt reply to our enquiries gave us confidence that Nigel would give us the very best holiday plans. He was so efficient and nothing was too much trouble. Definitely an A1 travel counsellor.

Sent by Alison Cave

Nigel listened and took note of our requirements. He was quick to respond to our request and came up with several options and very soon found something which ticked all the boxes for us and our travelling companions. Excellent service . Thank you.

Sent by Richard Munro

Already recommended to several friends and family, some have already booked with Nigel and received the same great service as we have.

Sent by Alison Smith

Nigel is very knowledgeable and committed to giving you the best holiday experience for your needs. He listens to what you want and responds quickly and efficiently.

Sent by Lesley Hobbs

Nigel was really helpful so booking was nice and easy. Thank you

Sent by Louise Thompson

Nothing is ever to much trouble and Nigel goes the extra mile to meet our needs and make us feel really appreciated and look forward to our holiday in complete peace. He has great knowledge and can really advise us on our holidays.

Sent by Karen White

Always helpful and finds us a good deal

Sent by Tracey Leese

Service was excellent, takes the stress of booking a holiday away. We felt listened to and nothing was too much trouble. Very easy to navigate the app. Thank you, amazing.

Sent by Mark Smith

It has been so easy booking our holiday with Nigel. All we’ve had to do is provide our passport details and Nigel has done the rest - even secured us the best possible room! Highly recommended.

Sent by Mark Smith

It has been so easy booking our holiday with Nigel. All we’ve had to do is provide our passport details and Nigel has done the rest - even secured us the best possible room! Highly recommended.

Sent by Mark Robinson

Lost in the world of trying to research destinations, flights and accommodation, I was recommended Nigel by a good friend of mine and that he uses Nigel for all of his holiday destinations. I've now booked 2 trips away and cant believe how easy the process was, great communication, great options on availability and hotels and cant wait to book another one!

Sent by Mark Robinson

Lost in the world of trying to research destinations, flights and accommodation, I was recommended Nigel by a good friend of mine and that he uses Nigel for all of his holiday destinations. I've now booked 2 trips away and cant believe how easy the process was, great communication, great options on availability and hotels and cant wait to book another one!

Sent by Mark Willis

I have used Nigel on four previous occasions, and as somebody who does not enjoy wading through holiday catalogues or have the time to search endless web sites the whole Travel Counsellor approach is truly refreshing & dare I say enjoyable. Nigel's attention to detail is meticulous and he goes above and beyond to make his clients feel truly special.

Sent by Sharon Noble

Nigel is so Efficient , and gives a first class 5* service and he even checked we was having a good holiday whilst he was on his own holiday that’s dedication for you , I always recommend to all My friends and family when they are booking a holiday

Sent by Paul Dadge

Nigel, has been a fantastic travel counsellor, and a real asset to your business I’m sure! I can’t wait to go on holiday in November! I sure will book with Nigel again on my next upcoming holiday in the future!

Sent by Kayleigh Hobson

We have used Nigel before in the past and we are so glad we used him again to find our perfect holiday. Thank you so much for being so quick and efficient with finding us something that suited us and our needs within the time schedule given. We look forward to using Nigel again in the future! Highly recommend!

Sent by Gina Gainbridge

Very helpful . Sorted everything on my tic list . Very professional and knowledgable

Sent by Tina Pearson

Fantastic service from start to finish. Nothing a problem and always happy to answer questions.

Sent by Richard Munro

We've booked with Nigel several times before - he always gives us some great options which match our requirements, and when one holiday was cancelled for COVID reasons he worked to get us refunded without any hassle. 10/10

Sent by Sue Knight

Nigel is so helpful and always available and has been an absolute godsend with us having to keep postponing holidays. I wouldn’t go anywhere else. 10/10

Sent by Duncan Elliott

Fantastic service from Nigel. Very professional, informed, quick and personal service. I wouldn’t go anywhere else now! Completely happy, and would thoroughly recommend him.10/10

Sent by Chloe Noble

Nigel was very efficient and found us exactly what we was looking for .10/10

Sent by Jonathan Rix

We have had the most amazing time away, and this is all thanks to Nigel who arranged it all for us. He’s got years of experience in the travel industry, and having been to so many of the places himself, he knows the hotels and is able to make lots of special arrangements to ensure you have the best experience. Not to mention all his knowledge he uses to make sure you get the best location of room, the best restaurants booked without having to trawl trip advisor or you have all the covid procedures covered. We would highly recommend Nigel, and what’s great is you can message or email him anytime as he is based at an online travel agents. If you get tired of wasting hours searching online for holidays, he is always happy to provide a shortlist of potential options that suit you and your family.

Sent by Sharon Noble

Thankyou Nigel scrimshaw for organising the most amazing trip to Ikos Oceania, nothing is too much trouble, he offers 5 star service, he will help you plan your perfect holiday tailored to your needs, plan your trips, book your restaurants,check you in with the airlines, makes sure your enjoying your holliday while you are away.we would not hesitate in reccomending Nigel to anyone

Sent by Rachel Earl

Massive thankyou to Nigel for arranging a little slice of heaven for our honeymoon. We had the best time and are feeling very refreshed.Nigel ensured we didnt want for anything! He took all the stress out of travelling in the current enviroment, arranging flights twice, sorting us with airport parking and our documentation, free flight drinks and extra luggage, as well as booking a beautiful sea view room with champagne and the best breakfast and dinner reservations at the most amazing hotel that he reccomended to us.We cant reccomend Nigel enough

Sent by David Green

Nigel never fails to find us fantastic properties to stay at, staying at a fantastic property in Saltash we will return

Sent by Kevin Hardy

Nigel is a true Diamond

Sent by Darren Bedding

Nigel professional as always, sent in our family requirements and budget, Nigel with in 24 hours found us a selection of 4. We are now looking forward to our lovely holiday in Crete.

Sent by Aileen Shearer

Excellent professional friendly service...would definitely recommend using Nigel @ Travel Counsellors again!

Sent by Aline Shand

Nigel really took the time to listen and understand our complicated family mechanics and needs. Last minutes changes do no phase Nigel, but he embraces them with care and consideration. A real human being.

Sent by Derek Hettenbach

Nigel never fails to come up trumps for us, knows our requirements and always provides an excellent personal experience. Highly recommended to everyone I meet.

Sent by Sharon Houghton

Very helpful and made the process of booking a large group very easy

Sent by Joanne Mares

Iam very very happy with the service provided and would highly recommend Nigel

Sent by Zoe Lee Howe

I wouldnt trust anyone else to book my holidays, authentic, supportive and down to earth. Always happy to help and will go above and beyond. ***** Five stars.

Sent by Rosie Barrett

Nigel is fantastic & keeps me updated of any changes that have occurred I would certainly use him again :-)

Sent by Elizabeth Anstey

Excellent, efficient, pleasant service

Sent by Marie Skinner

I have had fantastic service from Nigel and I have already recommended him to several of my friends and family. I have had amazing service so far and will definitely use Nigel's services again for my next break

Sent by Alex Hume

if you are looking for a holiday-would definitely recommend giving Nigel a shout. He gives outstanding customer service, just let him know your holiday wish list and he will find you a selection of options saving you all the hunting around. He has many years experience and has been to many of the hotels himself or has extensive knowledge so he can find the best places for you and your family. The service doesn't end there. Nigel will keep you updated reminding you about any info for your trip and is available during and after your trip. His handy app will show you your quotes and all your travel info. Don't look anywhere else give him a call.

Sent by Jessica Forde

Nigel did a fantastic job not only in recommending our visit to the Ikos Olivia but organized everything down to the minute detail . He pre booked our seats, checked us in on line, printed our boarding passes . Before we left he had pre booked the baby sitters, the crèche for our little one, and made reservations for us at the a la carte restaurants. Impeccable service.

Sent by John Simon

Nigel has been fantastic at organizing our 2 trips, he has finalized everything to the smallest detail and has dealt with every question efficiently and promptly.He has gone the extra mile by even helping us with a separate holiday we booked ourselves before we knew of Nigel and has shown that he is an expert in his field. his level of customer service has been exceptional. we will not hesitate to recommend Nigel to our friends and family

Sent by Matthew Higgins

Nigel is excellent! He is very helpful and was willing to answer any questions, and was available to us even out of hours. We highly recommend him!

Sent by Aaron Taylor

Nigel always goes above and beyond, really knows his stuff and is always there to help and offer advice. He offers an xcellent service which we will always use for our family holidays, we are forever recommending Nigel and those who have used his services have not been disappointed.

Sent by David Green

Yet again, Nigel has provided us with great service. Nigel is number one as far as I am concerned, looking after his clients needs.

Sent by Wendy Coley-moore

Very nice to have such a personal service, and have holiday details matched to requirements

Sent by Kayleigh Hobson

It’s such a nice feeling to have someone who really gets what you want out of your holiday, and Nigel is so honest and knowledgeable. Thank you again!

Sent by Josephine Tustain

Nigel always thinks about the holiday to the times of the flight to the location of the hotel. You always know he really does care for your needs and finds you best deal suitable to any budget. Thank you

Sent by Keith Hardy

Nigel was excellent and tailored our travel requirements perfectly. We will definitely recommend and use again.

Sent by Rosie Barrett

Nigel so far has made my holiday booking a pleasure, I'm working fulltime and do not have the same time anymore, he booked my cruise to my specific needs and went out his way to ensure I was happy with my choice. I would certainly recommend Nigel to friends and family.

Sent by Derek Hettenbach

Nigel knows our particular requirements, is always full of helpful advice and is always available if we need him. He is both patient and efficient as well as being a thoroughly nice guy. I would not hesitate to recommend him.

Sent by Tim O'Shea

Great service, gave lots of options from the criteria given, all options had very good reviews, has taken a lot of the hassle and time out trying to find somewhere.

Sent by Les Edge

Thank you Nigel, for going the extra mile for me. I appreciate your professionalism.

Sent by Matthew Higgins

Nigel gave an excellent service and makes us feel very cared for.

Sent by Daniel Ruffle

Very helpful and informative. Made everything very easy.

Sent by barry wyatt

Nigel as always gives us excellent service, always prepared to go that extra mile

Sent by chanelle webb

First morning in bali - what a trip. I am so grateful we used Nigel to book our holiday. After 1.5hr delay at Heathrow we were going to miss our connection in Dubai. I switched on my phone to check what time the next flight would be which was 8 hrs later. I noticed a message from Nigel who was watching our flight and knew it had been delayed and the consequences, he was telling us our options and he would get us booked on the next flight. Then there was another message saying our connecting flight was being held and later on in the flight he told us what gate our connection would be going from. We were the only ones on the plane who knew what was going on and where to go for our connection and that included the flight staff. I will never never book a holiday through another means again. Nigel did not go to sleep that night until we notified him we had made our connecting flight to Bali. Now that's service.

Sent by Stephen Ash

Nigel has proven top be very knowledgeable a great help and a true gentleman. His help is greatly appreciated.

Sent by kayleigh Hobson

So kind, supportive and helpful, overwhelmed with everything that Nigel did! We have never experienced this level of customer service from anyone when organising our holiday. We will most definitely be using Nigel again for our next adventure! Thank you so much!

Sent by David Reynolds

Having never used a Travel Counsellor prior to this vacation and only used a travel agent extremely rarely many years ago I have been overwhelmed with the attention to detail. This is a very special holiday and wished to relieve us of any stress in the arrangements; can't wait to get going.

Sent by Sarah Strudwick

It can be a mine field searching the Internet for the perfect holiday, never knowing if you can trust the reviews but when someone has been to the location and resorts that speaks volumes. A few years ago we booked a holiday through Nigel and trusted his expertise and we were not disappointed in fact it was the best holiday we have ever experienced so we have no hesitation in trusting his recommendations and will definitely be passing on his details at travel counsellors to family and friends. Thank you Nigel for making it so easy!

Sent by Julia Harrison

Nigel is truly excellent, his attention to detail is outstanding and committment to provide the very best service possible is an absolute pleasure, I would not hestitate to recommend him to any individual or business as he is truly brilliant.

Sent by Kevin Bedding

Nigel was recommended to me via my brother Darren. Nigel got straight to the point by taking an avid interest in the type of holiday I was after and the sort of price range I wanted to spend. Nigel spent time in producing some options for my safari in Kenya, which met all my requirements, including a specific tour I was interested in. Nigel could do all of this, ensuring I received the best financial deal available. After booking, Nigel completed all the holiday tasks on my behalf in a timely manner. Nigel offered his expertise with regards to the visa I would need to obtain. The whole holiday from booking right through to the actual trip went very smoothly and at all times Nigel was friendly and professional. He ensured I had all the necessary paperwork I required and an emergency phone number and contact details in case of any problems, which I must say was very reassuring although never needed I would definitely use Nigel's services again, his understanding, caring approach gave me the peace of mind and left me able to fully enjoy my trip of a lifetime. Thanks Nigel.

Sent by Lynn Leggott

Nigel was most helpful and went out of his way to meet all our travel requirements. He kept up communication with us throughout the whole process and was more than happy to answer any queries we had. We would certainly consult him again for any future travel plans and would recommend him to friends.

Sent by Sandra Tustain

We found Nigel to be a very patient and caring person, listening to all our wants and needs. Lovely man and we would highly recommend him.

Sent by Ashley Prosser

Nigel listens to what you are looking for and makes you feel at ease knowing your holiday is in very capable hands. He explains thoroughly all the documents you need to take with you and is always on the end of the phone if you have any questions at all. A very efficient and memorable service which is tailored to meet all your needs.

Sent by carole selway

Nigel listened to what we wanted and with experience and knowledge was able to find exactly what we required. Attentive to detail and able to enthuse about cruising from his experiences .

Sent by christine dyckes

Last year I approached Nigel to discuss a plan to celebrate our 44th wedding anniversary in July 2017, with a special trip abroad and on this occasion we favoured Rome. With a husband who hates flying and who would not get on a boat for all the tea in China, and must travel sitting forward on public transport, Nigel had his work cut out . On top of that we had not flown for eight years due to my husband's phobia and we were so unfamiliar with the latest technology at the airports. But we need not have worried. Nigel took everything in his stride. Nigel not only suggested an amazing boutique hotel that was in a fabulous location very close to the Colosseum, which he ensured would be able to cater for my gluten free diet, but he also arranged all the airport transfers and even contacted us whilst we were there to make sure we were happy. There was even a complimentary bottle of fizz and welcome card from Nigel waiting in our room for us when we arrived. Talking about going the extra mile, he was able to get travel insurance at a very competitive rate, recommended restaurants to visit close by, advised on locations of near by ATM machines and dealt with various obscure queries. His recommendation to pre-book our sight seeing visits with him was highly appreciated, having seen the queues in Rome around the venues, this made us really appreciate this "skip the queue" service. We had a fantastic holiday and would not hesitate to recommend Nigel to anybody we meet and will certainly be using his services again. Thank you Nigel for your wonderful support. It really was appreciated and made us have a very memorable experience. We wish you every success you deserve for your business. With eternal thanks , Steve and Chris Dyckes.

Sent by Andrea Love

Were home, back from the most amazing holiday we have ever had ! Definitely a "Happy Halkidiki Holiday". Nigel; your planning beforehand so we didn't have to worry about anything, your attention to detail during our holiday with the personal cards etc, your special surprise of dinner on the beach, all went to making our time very special, it was out of this world. Our first experience of booking in this way has been so perfect that we are already talking of booking more with you. Thank you so very much Nigel!!

Sent by Sarka Naivertova

Nigel is a very thoughtful travel agent who has gone the extra mile to make our trip pleasurable.

Sent by Kathryn Hegarty

My husband and I wanted to go back to our honeymoon destination this year for a holiday. When we realised it had nearly doubled in price since we went there three years ago, we realised we needed some help in deciding on an alternative destination. With so many places to choose from, and a short time frame before we wanted to go away, we turned to Nigel for some much needed guidance. Armed with our like and dislikes, our budget and the only specific dates we could travel, Nigel came up with Daois Cove in Crete as a personal recommendation at a great price. All of the added extras that were included such as complimentary airport lounge, private airport transfers and room credit added to the enjoyment of our holiday. Nigel organises everything for you and will even check you in and print your boarding cards for you. We are so grateful to Nigel for saving us time, stress and money so that we could enjoy our lovely holiday. Thank you Nigel, well definitely be recommending you to friends and family . Best Wishes, Kathryn and Laurence

Sent by Julia Harrison

Nigel is really brilliant, efficient, helpful and knows what he is doing - invaluable to my business.

Sent by Josephine Tustain

Nigel has given fabulous service going the extra mile with finer details plus a bargain price. I'm looking forward to my holiday as everything is sorted I don't need to worry as everything has been arranged by Nigel. Thank you once again

Sent by Elaine Simpson

We first contacted Nigel as we were wanting a weekend away and had exhausted all the usual avenues for a mini break and quite frankly were overwhelmed with destinations, choice and price variations. We briefed Nigel on when we wanted to go and our budget, the rest we left to him. He provided us with 3 or 4 options including a mini cruise, which neither of us had even thought about. We instantly decided this was the break for us. We had a wonderful time on our 2 night mini cruise to Bruges. The P&O ship Azura was amazing, as were all the staff on board. The food and cocktails surpassed our expectations too. Nigel was an excellent travel consultant for us and considered our unique needs, as he searched for our mini break. He has listened to what we were looking for and every suggestion he made was a genuine option for us as he considered our budget, time constraints, and personal likes and dislikes. Nigel arranged all of our paperwork, car parking and even called to check we understood everything, and gave us tips on what to expect on board. I would definitely use Nigel again as he made our trip easy and stress free. Thank you Nigel

Sent by Jamie Aspinall

Great service, never too much hassle and always on hand to help. Thanks Nigel!

Sent by Lee Wilkinson

We have not used a Travel Counsellor before and as such were fairly dubious about using one.We met Nigel at our home at a time and on a date to suit us. Nigel was friendly and immediately put us at ease. We were not sure what trip we wanted, but had a few ideas to run past Nigel. Nigel was honest from the beginning, offering advice and suggestions to make our trip exactly what we wanted. Nigel listened to what we wanted from the trip, and not only that, where we had been before, and what we did and didn't like about these trips. Not only was Nigel excellent during the research and selection process he was on hand through out the entire booking process too. He answered our questions at all times of day and night, and as such we felt 110% confident and comfortable booking through him. We are now very much looking forward to our trip and considering how dubious we were in the beginning, will now not book a trip without him again. We cannot recommend Nigel highly enough. We have told friends and family about him already!

Sent by Rosemaria Barnes

Very professional approach to my request. Nothing too much trouble. I will definitely use Nigel again for my next holiday in May.

Sent by Claire Warmington

Such a great personal service where he really listens to what you are looking for and happy to run through all different options with you to ensure you are 100% happy. Wouldn't hesitate to recommend to anyone.