My husband and I have recently returned from a fantastic, one month holiday made truly memorable by the outstanding planning, support and advice of Pam.

The main part of our holiday was a 14 day cruise around New Zealand. We stayed over in Hong Kong and then Brisbane for 2 days each on the way out and 5 days in Sydney at the end of the cruise. We travelled with my brother-in-law who has limited mobility and additional difficulties. As we were planning the trip Pam immediately cued in to his needs and ensured that the airline, hotels and cruise ship made appropriate provision. A few weeks before our departure my husband severely hurt his leg and also needed a wheelchair. Again, Pam immediately ensured additional assistance, particularly at airports. This was invaluable.

In over 30 years of international travel, we have never previously experienced such a personal and professional service from a travel agent as we did from Pam. Her personal knowledge and experience of airlines, hotels and destinations ensured that we experienced first class service ideally suited to our needs, at every stage of our holiday. It was so reassuring to know that we could contact her at any time if we needed advice or support. This greatly enhanced the smooth running of our trip.

We would recommend Pam without reservation to our family, friends and work colleagues. Her friendly and personal service is second to none; we will continue to use Pam’s services for any future holidays. Thanks a million Pam, you are the best!

Mrs & Mr Judith and Brian Walters, Tarporley

Pam took our brief and used her extensive knowledge and experience to find a holiday that exceeded our expectations and came within our budget. We highly recommend her outstanding service and professionalism.

Mr & Mrs David & Celia Robertson, Macclesfield

PAM ORGANISED A TRIP TO AUSTRALIA FOR MY SON AND FOUR OF HIS MATES. SHE HELPED WITH ALL THE STOPOVER BOOKINGS AND THE TRAVEL VISAS. NOTHING WAS TOO MUCH TROUBLE FOR HER. THE BOYS ARE HAVING A GREAT TIME. THANKS PAM.

Mr Andrew Robinson, Chelford

We'd left it quite late to book our last holiday but Pam came to the rescue. Within no time at all she had sourced a resort in Kenya, flights in Premium Economy and a hotel with a suite, which were all available. Also, she'd found someone who'd been to the hotel and ensured that it would suit our needs. We've used Pam's services on many occasions and always been delighted with her professional manner.

Mrs Annabelle Yeomans, Weybridge, Surrey.