Your myTC Account

Rebecca Berzins on 20 March 2023
In the 1990’s the rise of the internet lead many to believe the human travel agent was a thing of the past. Yet 30+ years later the number of people consulting independent, trusted travel professionals, like me, shows no signs of slowing down. When booking with Travel Counsellors clients enjoy the friendly, personalised service of a local travel agent, but yet still benefit from some of the best travel technology there is.

All potential new, and existing clients, get the option to set up a free myTC account. This account – available as both an online platform and mobile app – is where travellers manage all their bookings and enquiries.

Providing the perfect hybrid experience; after an initial, telephone or face-to-face consultation the holiday quotes can be viewed via myTC on a computer, or from the comfort of your sofa in mobile friendly format. Here customers can browse the full itinerary details, plus maps and images of the accommodation and experiences. Proposals can be marked as ‘Liked’ or ‘Request to Book’ notifying me, your Travel Counsellor, to get back in touch.

myTC is also our secure payment portal, meaning every payment is protected and also allowing travellers to make payment at a time to suit, and pay off in increments up to the final balance due date to help with budgeting.

All travel documents can be found in myTC – no more searching through emails for booking confirmations, boarding passes and tickets – everything is in one place and forgoing paper as we move to be more sustainable. Plus with notifications switched on myTC will alert travellers of flight delays and go to gate notifications – often before they appear on the screens at the airport. Now that’s some pretty awesome technology!

myTC shows a countdown to your trip – for me nothing beats the excitement of counting down to your next holiday. Plus you’ll also find my contact details there too. Because don’t forget – despite all this award-winning technology a human who cares can still be found at the end of the phone to answer any questions. It’s the ultimate example of having the best of both worlds – and there’s not many times in life you get that!

I am passionate about making every element of your travel experience completely personal to you, whilst ensuring I am there for you every step of the way. To get planning your next trip contact me, your trusted Travel Counsellor on 0203 432 4720.