We cannot recommend Renata enough, nothing is to much trouble even down to texting us whilst on her own holiday to say that the problem we had in New York had been sorted for our return flight home. The package that Renata found for us was superb and the hotel was excellent.

Many thanks

David and Carol Hoyle

Mr & Mrs David and Carol Hoyle, Accrington

Last year 2011 i had the good fortune of going to california to stay with friends, i say good fortune it was all last minuite but i was worried that i would'nt be able to get a flight or connection at such short notice- then along came renata and sorted everything out in less than 3 days from booking the flights helping sort out my visa and even getting window seats [ winner ] so as you can guess i'll be using her again and recomending the services of renata to all who will listen, your's thankfully pete x.

Mr peter hartley, accrington

Well Renata did it again!

We have just returned from a fantastic holiday in Madeira.

What made it so great was the help and assistance from Renata from the original planning to finally booking and returning home.

Renata covered all the groundwork so all we had to think about was having a good relaxing time.

Thank you again

Michael & Kath Hoyle

Mr & Mrs Michael and Kath Hoyle, Accrington

After organizing our recent trip to Canada, we would like to thank Renata for her professional, polite and patient manner in dealing with things and we would have no hesitation to use her in the future or to recommend her to family and friends.

Mr & Mrs M Walker, Accrington

My friend recommended Renata as reliable, professional and helpful. So I made a phone call to her. As advised, Renata fulfilled her role and I was fully satisfied with the service. I would definitely use her service again as she is efficient and answers all your queries promptly.

Renata, thanks for making booking an holiday a pleasant experience

Regards

Gill

Miss Gillian Mellelieu, Oswaldtwistle

We have just returned from a short break in Paris to watch horse racing.

It is the first time that we have approached Renata to organise the trip so we were a little worried about how things would go, especially as we had a 5 year old with us.

We need not have worried.

The whole trip from the first email to Renata to getting home went like a dream. Every single aspect of the travel and accommodation was covered and the communication by both post and email was second to none.

She and Travel Counsellors are brilliant and we will not hesitate to book with her in future.

Well done.

Mr Tony Yates, Accrington

This is the 4th holiday Renata has booked for us and once again everything was sorted with the upmost attention to detail. Nothing is too much trouble and every phone call is answered very quickly.

Our tickets were late being issued by Virgin so Renata arranged to have them delivered by special delivery. We also stayed in an airport hotel before departure and Renata found us lovely accommodation at a brilliant price.

I wouldn't hesitate to recommend her services to anyone.

Mr & Mrs Brown

Mr & Mrs Stephen Brown, Blackburn

From the offset Renata has gone above and beyond the call of duty to make sure me and my friends had a good holiday.

Having never been to Benidorm before we had no idea where to stay but Renata advised us on best location to suit our requirements.

She arranged flights, accomodation, transfers and insurance for us.

All in all a fantastic holiday had by us.

Highly Recommended!!!! Thanks

Mrs claudia kayley, accrington

Polite, courteous and above all patience! Renata delt with my constant worries about my forthcoming holiday (as I'm a bt of an old woman - belt and braces type). I need never have any reason to worry, as Renata calmed and reassured me with every bleating phone call I made. She's a true star and would not hesitate to recommend her to friends and family.

Mr James Smyth, Accrington

From start to finish Renata was brilliant. Originally we were contemplating staying in a hotel in New York, but after discussing our needs Renata suggested and found a good apartment in the perfect location.

The flights were well set up and Renata went the extra mile to sort out our seating on the outbound flight, due to the airline changing them at the last minute.

Mr & Mrs Michael & Kath Hoyle, Accrington

Renata has now booked 3 holidays for us, 2 of which we have already been on. We are very happy with the service; nothing is too much trouble and she is always willing to go that extra mile to ensure we get exactly what we want. She has checked things out for us and has always been honest. The little extras like filling in the luggage labels and delivering tickets are much appreciated. 10 out of 10.

Mrs Dorinda Brown, Blackburn

I cannot fault the service Renata provided me with in booking a holiday. It was very personalised and fulfilled all my requirements. She not only made sure that we were comfortable before the holiday but that we had enjoyed the holiday as well. I have never had such a service before and will continue to use her when booking a holiday. I can only thank her for the support and help she gave me.

Ms Patricia Parker, Great Harwood

Myself and my wife enjoyed a fantastic Honeymoon in the Maldives, we found it very difficult to search for such a perfect holiday. Renata covered every aspect of our needs and much more. What made our holiday so enjoyable was the little input we had in organising it, we were both completely satisfied with her service and would recommend her to friends and family every time they book a holiday.

Mr & Mrs Wayne Davis, Rochdale

For going on ten years now Renata Bayes has been helping us with our holidays. We have always had a good relationship with Renata and hopefully become good friends. We know we can pick our holiday and leave the rest to her. It’s nice not to worry about all the rest of those little things like insurance, taxis and extra leg room on the plane. We are one hundred percent satisfied and would not think of going to anyone else.

Mr & Mrs Jean and Alan Outen, Accrington