About Me
My name is Tracey Ward and I am an independent travel agent in Sunderland. I have been in the travel industry for over 15 years. I joined Travel Counsellors in 2002, but prior to working in travel I was a partner in a family newsagent business, so really do understand the importance of customer care and service.
I joined Travel Counsellors as I wanted to concentrate on giving my customers the highest possible levels of personal service and independent travel advice.
Travel Counsellors is one of the largest independent travel agencies in the UK.
As your own professional Travel Counsellor I can use our award winning technology and my personal expertise to tailor make exactly the right holiday to suit your needs. Rather than selling you a standard tour operator package, I can quickly search through hundreds of different flight, accommodation and transfer alternatives to find something that suits your needs exactly. Quite often this means I can build you a bespoke holiday at a cheaper price than the standard holiday package you might get elsewhere.
Travel Counsellors recognises that not everyone is free to discuss their travel arrangements during the working week. My company’s award winning technology enables me to work from home and means you can contact me at times when most other travel agents are unavailable, including evenings and weekends.
I love holidays in USA and Canada which I last visited in September 2004 with my husband and daughter. If I could holiday anywhere in the world I would take a flight to Florida as you can be as lively or as laid back as you want and the people are really genuine and friendly.
I can help you arrange any part of your travel arrangements – so whether you just need a flight to Barcelona or a last minute holiday to Florida I can help. As part of a large organisation I can also get you great deals on accommodation so if you need to know the best Paris hotels for a last minute holiday to France or the best Dubai hotels for a luxurious weekend in the sun please contact me. And of course I can help with any other travel arrangements you may have, including holiday car hire and holiday insurance.
My business is based purely on providing my customers with the highest possible levels of personal service and I would be delighted to assist you with your holiday plans.
I hope to hear from you soon.