We wish to commend Veronica Butler for her work in setting up our trip of a lifetime of over four months' duration touring in Australia and New Zealand and also visiting Bali on the way home.

She arranged all the flights, and booked all the car hire as well as all our accommodation. Her advice was excellent, she willingly and wholeheartedly gave us a lot of her time to ensure we achieved what

Mr & Mrs Gail & Anthony Attfield, Suffolk

Veronica has been planning all my trips for a number of years now, both short breaks and long haul multi destination trips.The main reason I use her services is that with Veronica I have someone who I have know for many years and who knows what I want to get out of my trips, so now all I really have to do is name a destination and duration and she will be able to put a trip together for me which will meet all my requirements.Also when booking my trips I feel I'm never under any pressure to either book anything I don't want or need and the trip is only booked when I am happy with all the arrangements so I only ever have the trip I wanted rather when using a High Street travel agent you may end up with the trip they wanted to sell you.

Mr James Matheson, Saxmundham

From our initial holiday enquiry, Veronica was very prompt in getting back to us with options for our Ski holiday. Veronica's knowledge of all products was very thorough and she was able to answer our questions easily and quickly, especially in relation to children's clubs.

Our whole experience in booking our holiday through Veronica at Travel Counsellors has been a pleasant and stress free one. We would definately look at booking any future holidays through Veronica as she made the whole process easy and at the same time professional.

Mrs Tracy Voyce, Bracknell

Veronica has organised my tailormade holidays to the Caribbean for the last two years. She always goes above and beyond to try to meet our needs and nothing is too much for her. She is always available to get hold of and seems to really care about her customers. Her service is very personal and she builds a close relationship with her customers going beyond that of a regular travel agent. I will definitely be depending on Veronica for my future travel needs and wouldn't hesitate to recommend her to my friends.

Miss Gemma Devereaux, Yateley

I used Veronica a few year ago for a holiday to Lanzarote, the service she provided was just what we asked for. We gave her our requirements and she matched every one. Because she provided such a great service I am now using her for my honeymoon, which we have booked for April 2012.

We had no real idea of where to go, but with Veronicas expert knowledge she has made our choice very easy. We have had all our details confirmed and we have received out Bridal Registry box all in good time for us to send out invites out.

Veronica has made our experience of booking our honeymoon a delight. She has been great fun and a pleasure to talk to during the whole process.

I will use Veronica again and I am already recommending her to friends.

Miss Abi Ford, Shropshire

Without Veronica's help and experience we would not have been able to undertake our forth coming trip to Australia and New Zealand. She has always been knowledgeable and able to research and deliver answers to our enquires. Nothing has been too much trouble. We are most grateful to her.

Mr & Mrs Gail and Anthony Attfield, Wenhaston

I have know Veronica for approximately 20 years and have put all my travel arrangements through her. Her dedication to finding and researching holidays for me have been second to none. When I last booked a holiday I didn't know where to go and Veronica spent a lot of time searching websites to find me the right holiday and flights. I would and do recommend Veronica to anyone. I hope that this testimonial will help anyone thinking of going to Veronica.

Mrs Linda Clayton, Muxton, Telford

Veronica has yet again managed to sort out exactly what we wanted for our holiday. She is always happy, helpful and extremely efficient, I cannot imagine ever going anywhere else now to book our holidays!

Mrs Betty McEvoy, Hartley Wintney

Veronica has provided excellent service for us on our holidays, she is always extremely helpful, pleasant and professional. When we had a small hiccup on our return journey a couple of years ago she went out of her way to ensure a satisfactory conclusion. I have already recommended her and will continue to do so.

Mrs P Tuttle, Lowestoft

Veronica is extremely digilent and helpful. I found her response very efficient and she was extremely useful and knowledgeable when making decisions on the type of holiday you require.

Mrs Jennifer Young, Cardiff

VERONICA HAS BEEN VERY HELPFUL AND EFFICIENT WITH THE BOOKING OF MY FORTHCOMING HOLIDAY TO MOROCCO. IT HAS BEEN A GREAT PLEASURE DEALING WITH HER AND I WOULD LOVE TO USE HER SERVICES IN THE FUTURE.

Ms SANDIE PRINCE, LOWESTOFT

Veronica Butler has arranged many holidays and trips for us both. We have always found her to be professional, efficient and caring. She has gone to endless trouble to ensure that we get the best prices on accommodation, flights and car hire as well as explicit details concerning visa requirements etc and information concerning the countries we have visited.

Mr & Mrs Val Harris, Wokingham

Veronica always organises everything I need with great attention to detail and speed. She's always helpful and full of suggestions to assist in obtaining the best hassle-free time whilst away. I've used Veronica for holidays and business trips in the past and I shall continue to use her in the future and recommend her to friends and family.

Mr Andrew Ducksbury, Halesworth

Veronica organised our holiday of a lifetime to Kenya a couple of years ago.

Prior to booking she took time to visit us at home, over Christmas, and gave us lots of advice on where to stay and what to expect.

The holiday was truly an excellent experience and went without a hitch. She organised a magnificent safari that was far beyond what we thought we could afford.

Well done

Mr David Thistlethwaite, Great Yarmouth

We've used Veronica several times for flights and hotels. We had a great time in New Zealand stopping off in Singapore, Cairns, Auckland and then home via Hong Kong. The knowledge and information we received from V was excellent, she certainly knows her stuff, and if she doesn't have first hand experience she can point you in the right direction. Nothing is too much trouble for her.

Mr ken smith, wokingham

Veronica has now booked several holidays and flights for us. We love the service, which is absolutely first-rate. We had had a few problems (not of Veronica's making) and she has come to our rescue immediately and without fuss, putting our minds at rest!

We will continue to use and recommend Veronica's excellent service in future.

Mr Bob Arnett, Norwich

We have booked our holidays with Veronica for six or seven years now and will continue to do so because:

Nothing is too much trouble for Veronica, even when we change our minds! We have always been given honest information and service with a "smile", albeit a virtual one.

Mrs Betty McEvoy, Hartley Wintney

Veronica provided a great level of personal service in arranging a fabulous holiday in The Gambia. This sort of caring, personal attention to detail is rarely found in "traditional High Street Travel Agencies." Because of her experience in the Industry, she has a wealth of knowledge, specialist contacts and access to exclusive deals. I thoroughly recommend her service!

Mr Shane Hull, Norwich

Veronica recently booked me a holiday which was excellent. It however went further than that. My wife works in the travel industry and has done for 25 years. Persuading her to let go and allow Veronica to book was no mean feat. It was only when Veronica was able to match the price that she could get, that she allowed it. It was great for me not having my wife stress about it. The service that Veronica supplied was exceptional. Hand delivering tickets because of the postal strike.

I would thoroughly recommend Veronica Butler, Travel Counsellor.

Mr Jerry Stone, Hopton on Sea, Norfolk

Thank you very much for organising a very special holiday for us all in Jordan. Throughout, all the hotels were excellent and the travel arrangements, car, driving etc all worked like clockwork, without any hitches or problems.

We will be in touch when we are due to travel again. In the meantime thank you very much once again.

Mr J P Chick, Halesworth, Suffolk

I can't recommend Veronica highly enough.

My wife and I were planning our honeymoon, and wanted a trip to the Maldives. It was the kind of holiday we have always dreamed of, but never been able to afford. As a result we were, understandably, nervous.

Veronica was awesome. She never grew tired of our incessant worrying and double-checking, and we even got a card upon departure and return! Superb!

Mr Adam Shepherd, Halesworth

We are a busy couple who do not have the time (or the inclination) to sit in a travel agents. Veronica has been a gem, she has taken away all the stress and time wasting that can be involved with trying to book a holiday. We have used Veronica from when she first joined Travel Counsellors and will continue to do so.

Mrs Betty McEvoy, Hartley Wintney