Mauritius - All
I'm based in Cornwall, having returned 15 years ago after a lifetime of hopping around the world.
I trekked to Everest Base Camp in Nepal in 2012 and adore the mountains and skiing. I've toured or lived in Europe, North Africa, Asia, the Caribbean and America, so it was inevitable I would gravitate towards a career in travel! My favourite place to visit with children has to be North America. With a number of West Coast road trips under my belt, I have an affinity for wide open spaces and glorious scenery. Death Valley is breath-taking. I would spend forever in USA's national parks if I could but the next best thing has to be arranging great holidays for others. I’m also a keen sports fan so I love putting together tailor-made sports trips to iconic destinations and venues and adventure/discovery itineraries though if you can think of somewhere to go or stay I can almost certainly get you there for a special occasion, your annual holiday or a city break. They are equally important to me.
With a wealth of expertise and experience in customer facing organisations I know how to offer a super personal service. Booking the right holiday is something that takes time. Time is short for everyone. You want to be inspired , feel 'looked after' every step of the way, from start to finish, and receive great value for money. I deliver all that and more. I'll ensure I understand your travel needs and strive to deliver a truly personal service every time, so you can focus on enjoying a well-deserved, relaxing, break, with all the hassles stripped out.
I am available when YOU want to talk, be that evenings or weekends. So what are you waiting for? Drop me an email or give me a call at a time convenient to you and I will tailor your dream holiday or short break without you lifting a finger.
I look forward to hearing from you soon. In the meantime don't just take my word for it, check out what others have to say about my service below in 'My Customer Stories'......
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
01 May 2020
If you have not gone stir crazy yet, then CONGRATULATIONS! Personally, much as I love where I live, I cannot wait to get back into the world and out from behind my computer. I thought it might be worthwhile to let you know what I've been up to, why now more than ever it is worth using a professional in the world of travel, and what you can do now to prepare for your future travel in life after lockdown......... What are you doing Alan now there are no holidays to book?! I get asked that a lot by well-meaning folk at...
01 December 2019
Now you’ve decided to take your first cruise after reading my previous blog on the subject 'My top 10 reasons to try a (different) cruise' you’ll be wanting to dip your toe in the water I'd imagine? You’ll also want to know which cruise lines are best for your needs, great value, as well as unparalleled service. Then read on…… U.S. News & World Report released its 2020 list of the best cruise lines last month naming Royal Caribbean International as the best cruise line for your money. Royal Caribbean moved up 1 place from its No. 2 spot on the...
29 May 2019
Searching for a good value winter alternative to the Caribbean? So was I when I discovered Durban in South Africa and Zululand/Kwazulu-Natal. It's 9 hrs to Johannesburg or Durban direct or 13 hrs with a stopover and a 2hr time difference to the UK. Temperatures are in the mid-20s and a sea temperature of 29 degrees Celsius in February - what's not to like?! I got there via BA's new route from London and was soon settled into my seafront Durban hotel with magnificent views and a warm breeze blowing through my room. I'd hired a car at the...
28 May 2019
Being a bit of a sucker for a live band I couldn't resist the invitation last week to visit my pal, Paul, in Austin, Texas. In a flying 5-day trip I soaked up the atmosphere, ate myself stupid, and met a bunch of very friendly Texans who were all very keen to show off their fine city. BBC Radio 6 broadcast in March every year from the city, covering the legendary music and film festival, South by Southwest (SXSW), which showcases and uncovers the best talent in the creative fields. Don't worry if you can't get along...
07 December 2018
21 JULY 2017 - my last day in a large office working for someone else. I was looking forward to being my own boss and doing something I loved – talking about and arranging travel! I felt excited, a bit nervous, and very enthusiastic. It had taken me a while to decide on which new career path to take but not very long to decide on the company – Travel Counsellors. I spoke to several people that already worked there and without exception they spoke very highly of their experience. I was sold and having visited our Head Office in...
31 October 2018
Orlando is a destination which offers something for everyone, including world-famous theme parks, exciting attractions, dining and shopping. Whilst everyone knows Orlando is Theme Park Capital of the World®, there’s always something new to experience, as well as ways to save. Here are just a few of the amazing experiences Travel Counsellors’ customers have enjoyed in Orlando. Dining in Orlando Named one of the Best Foodie Cities in the nation by Wallethub in 2018, Orlando has developed a dining scene with a host of celebrity chefs, home-grown culinary talent and inventive new concepts. For customers looking for dinner with a view, Capa at...
28 June 2018
Travelling can be stressful and confusing and difficult for many people. A cruise takes away that stress and makes everything so easy. 1. Affordability It is excellent value for money. All budgets are catered for when you consider the number of cruise lines, cruise itineraries, together with accommodation and touring options. Most cruisers place ‘value for money’ at the top of their cruise choice criteria. On average 85% of the total cost of your holiday is covered in the price of a cruise fare. There are many “all inclusive” cruise options where the only extras would be shop...
16 June 2018
If you've always fancied a trip down under, take a look at this amazing itinerary I put together for some clients earlier this year; Day 1 Arrive Auckland Scenic Hotel Auckland, Auckland This beautiful Auckland hotel has transformed the landmark art deco MLC building into elegant and spacious apartment style accommodation. Day 2 Auckland Free to explore Day 3 Auckland – Coromandel Budget - 6 day rental Auckland – Coromandel (90 miles - 2 hours non-stop ). A series of small, friendly coastal towns and white sand beaches are dotted around the Coromandel Peninsula, linked by the Pacific Coast Highway. Marina Park Apartments, Whitianga - 1 Bedroom Apt (Non view) for...
02 June 2018
I’ve met a few famous people in my time - HRH Prince Phillip as a child when I was undertaking the Duke of Edinburgh scheme, and Muhammed Ali, Kate Bush and Bjork when I worked at Heathrow airport. However, I was beyond excited to hear that I’d won a seat to lunch with the world’s greatest living explorer, Sir Ranulph Fiennes, at this year’s CLIA Cruise industry conference at Southampton. It was held on board Princess Cruise’s fabulous ship, Royal Princess. First more than 200 travel agents, industry guests, and of course Travel Counsellors, were captivated by his presentation...
23 April 2018
I’ve always dreamt of visiting the pyramids and when the opportunity arose for a short visit in February this year I seized it with both hands. I wondered whether it was somewhere my customers might want to try after falling out of favour following the Arab spring of 2012. I decided on Cairo as a destination rather than the more obvious choice of the Valley of the Kings because, in the short time available, I wanted to try and get under the skin of the city, as a solo traveller. I flew out and back on the state airline, Egypt Air...
15 January 2018
I can honestly say this trek was the hardest physical activity I’ve undertaken as an adult, but I hope you’ll agree it was worth it. Sixteen of us met up at Heathrow T4, late November afternoon 2012, having arrived from all points of UK over the previous couple of days. 27 hours and two planes later, there followed an interesting journey through the streets of Kathmandu during the start of the Diwali festival for an hour-long journey to our hotel. The streets were alive with sounds and smells. What an introduction to Nepal. Day 1 Up at 0445 hrs for a...
08 November 2017
Fiona, one of my clients, has just returned from a week in Namibia in October half-term and described it as the trip of a lifetime. She flew with Qatar airways and was accompanied by her own private guide throughout and thoroughly well looked after from start to finish. She posted many of her experiences on my Facebook page and I thought I'd share some of them (together with a few of her photos) in this blog as they capture how thrilled she was to be there wonderfully! Anticipation ''I am all packed and ready for my Namibian adventure. Alan has organised...
29 September 2017
This Easter, to mark a significant milestone birthday for my partner (better keep that a secret), we took the family to my favourite part of the States - California, Utah and Nevada, for a two-week road trip. Big trees After a very smooth trip with Virgin Airways we hired a rather large vehicle in Los Angeles and set off through beautiful vineyards and orange groves (smell the blossom) up to Wuksachi Lodge in Sequoia National Park, home to some of the largest trees on earth. At 7,200 feet it was time for the woollies and a bit of a change from the...
Sent in by Andrew Bragg
Lostwithiel, 29 May 2020
We represent KernowFA and Alan arranged travel for 25 to travel to Macedonia for the CONIFA 2020 World Cup. Unfortunately it was cancelled due to the COVID-19 Pandemic and Alan negotiated a refund from the airline. A very professional & conscientious service would definately recommend ????
Sent in by Frank Perry
Truro, 01 March 2020
Alan developed an excellent itinerary for our trip to New Zealand. He then delivered on this with flights, train journeys, hotels, transfers and activities that met all our expectations. His thoroughness in checking out all the details leading up to our departure was also exemplary. This care and attention has continued on our return, Alan interceding successfully on our behalf with a relatively minor issue with a car hire company.
Sent in by Rose Beattie
Falmouth Cornwall, 04 February 2020
Alan has now booked 2 trips for us and the service has been exceptional. Our first trip to Thailand and SE Asia was once in a lifetime and the extra touches and personal service made it extra special. Really excited about our next trip this year!
Sent in by Thomas Parkin
Hayle, 03 February 2020
Alan has been our contact at travel Counsellors and has been excellent throughout the entire process. From first getting in touch we were given a variety of different options to suit our budget and what we were hoping to get from our honeymoon. Alan tailored our options to suit the type of honeymoon we were looking for, including a wide range of experiences that we would probably never have found ourselves. Throughout every stage, it felt like we were speaking to somebody whose first priority was to give us the best experience possible! We were able to get everything booked in very quickly, and for what we have included in our stay I'm confident also that it will prove really great value for money. Any questions we had Alan responded to promptly. First class service and we can't wait to go!
Sent in by Holly Juleff
Bodmin, 13 January 2020
Alan made booking our trip to Disneyland so easy from start to finish. Helping to support with recommending the best time to go and taking away the stress of the multiple different options available. Will definetely be using again and would recommend to anyone
Sent in by kim conchie
falmouth, 09 November 2019
Our trip to Japan was planned long in advance as it was the trip of a lifetime. From the first conversation Alan was understanding of our requirements, clear about our options, informative and enjoyable to work with every step of the way. He dealt with all the paperwork, any questions and concerns with charm and alacrity. While we were on holiday, he regularly checked that everything was going to plan and followed up diligently after the trip. We would recommend Alan to anyone. He was a pleasure to work with and the holiday was a great success.
Sent in by Liz Rolland
Truro, 01 November 2019
Booking our holidays in the past has always been such a stress! That is...until I met Alan! This summer Alan took on the challenge of booking our summer 2019 holiday for myself and my sister-in law, our husbands and children......2 families, with very contrasting needs! Alan just made everything so easy...he asked us to come up with our wish list of what we were all looking for, and he literally did the rest! He came back with a short list of options and as such saved us so much hassle and time in finding opportunities I just would not have considered myself. Alan takes great time to get to know these locations and resorts and is as a result, so knowledgeable about the locations which is just so helpful when looking for a holiday. He put in special requests to make sure we had amazing rooms and ensured the hotel understood about everything that was really important to us. He remained in contact not just whilst planning our holiday but in the weeks before and during our holiday to make sure everything was just perfect! There is no way I am ever booking a holiday again without him!!
Sent in by Marc Jones
Plymouth, 31 October 2019
We approached Alan with a tall order, to find a hoilday for our family of 9. Including... older ones, young ones, teenagers & it must be wheelchair friendly. Alan did not disappoint!! Alan arranged everything for us, all we needed to do was relax & enjoy our holiday. While on holiday Alan was available if we had any questions. We would 110% recommend booking your holiday through Alan. Thank you Alan, you found us the perfect special holiday. Special memories were made!
Sent in by Al Beattie
Falmouth, 31 October 2019
Alan put together a complicated itinerary to Vietnam, Cambodia and Thailand this summer, arranging all the various flights, accommodation and excursions. It was a true family experience with our child and mother in tow. The whole experience was outstanding and most definitely helped by having a professional organise everything. In fact, the only tricky part we had was when a transfer didn't turn up as part of the latter part of the trip that we organised ourselves through our regular gym ! Cracking job mate!
Sent in by Tracy Wilson
Bodmin, 23 July 2019
Can't thank Alan enough - as farmers we rarely holiday and I was going around in circles on-line and found high street agents trying to send me where I didn't want to go!. Within 48 hours of contacting him our holiday was booked, including private transfers to and from the airport and a day trip to a popular water park! Alan kept in touch throughout, even did our on-line check-in for the airport, sent us all the paperwork in advance of departure and made sure we knew of any restrictions such as hold luggage weight restrictions. We had a big delay at Newquay Airport on departure day and I was worried it would mean we'd miss our transfer to the hotel on arrival at the Faro but Alan was so helpful (even so late on his Saturday evening) checking with the transfer company in Portugal and letting me know that it would be fine, whatever time we got there. It really was such an easy way to book a holiday that didn't directly cost me anything, and turned out to be everything we'd hoped for. I will certainly turn to Alan for any future holidays that we have as his knowledge, experience, support and friendliness made it trouble-free and an absolute joy from start to finish.
Sent in by Charlie Trethewey
St Austell , 13 July 2019
Having just come home from my family holiday in Portugal, booked & recommended by Alan. We had an amazing time! Great location, perfect accommodation, plenty to do for everyone. The whole trip was very well organised, thank you so much ?? Look forward to my next holiday x
Sent in by Fiona Shuttleworth
Truro, 09 July 2019
Alan provides a very personal service and is able to create bespoke packages to make the holiday experience that extra bit special. He is reliable and always responds promptly to queries. Having confidence in a travel agent, who I have used to arrange solo trips as well as family holidays, takes the stress out of travel arrangements. Having that personal service is also reassuring and gives that extra level of protection when things go wrong. I would definitely recommend him and will be using him for future travel arrangements.
Sent in by Kay Chapman
Plymouth, 04 June 2019
I would definitely use Travel Counsellors again. Alan was most helpful in sorting out flights to Australia for us with stopovers en-route.
Sent in by Sian Knights
Twelveheads, 01 May 2019
Alan has assisted our family in travelling across the world and found the best flight options available for us. He is knowledgeable, meticulous with detail and has helped us plan our long haul journey. It has taken away the pressure and it has been easy!
Sent in by Tracy Wilson
Bodmin, 28 April 2019
Working full time and helping with my husbands farm business not only means holidays are a rarity for us but we don’t have much spare time. So after deciding to treat our daughter to a post-A level holiday abroad, going around in circles on the internet and finding little guidance from a high street travel agent I contacted Alan. He could not have been more helpful nor could it have been any more straightforward – via an easy to use app he sent us three perfect options based on our requirements and our holiday to Portugal was booked within 48 hours! He even organised a day trip with travel included as part of the service. Thank you Alan for making what was becoming quite stressful a much more pleasurable experience – highly recommended.
Sent in by Theresa Ireland
Bedford, 01 February 2019
Alan offered a very prompt response to any questions we had and amendments we wanted to make. Nothing was too much trouble. A very professional, and at the same time personal, service.
Sent in by Liz Rolland
Truro, 12 January 2019
I think Alan is absolutely amazing! You need to book your holiday through him! I gave him the tricky challenge of coming up with suggestions for two families for their summer holiday together - lots of differing requirements! I had previously spent days searching for the right package and I was so grateful to find Alan. He took great time to listen to all of our requirements and has come up with the most amazing holiday package. We are absolutely delighted, and of course have proceeded to book. I will always now book all our holidays through him. Thank you Alan Conway.
Sent in by Charlie Trethewey
St Austell, 25 October 2018
I'm really looking forward to my holiday booked through Alan and will hopefully be booking another one shortly. Alan provides a great service. He worked to my budget and presented me with a range of suitable options to help me find the holiday I was looking for!
Sent in by Kim Conchie
Falmouth, 16 October 2018
Alan provided everything you would want when planning a big holiday. His knowledge, diligent research and availability throughout the process meant that dealing with him was an exciting and enjoyable part of the preparation for our trip to the Japanese Rugby World Cup 2019.
Sent in by David Easdon
Padstow, 26 September 2018
I contacted Alan on Sunday with our requirements and he put together the perfect package for us by Monday morning. His attention to detail is amazing and the total cost is more competitive than the High Street agents. I can highly recommend Alan and will continue to book all future holidays via him.
Sent in by Tracy Underwood
St Austell, 24 September 2018
Well I can say it was well worth getting Alan to arrange my holiday to Menorca this month - I enjoyed a stress-free experience throughout - Alan even checked us in both ways so I didn't have to worry about our seats! The hotel he recommended was fab- a great value sea facing apartment with a balcony & a terrace (cleaned twice during our stay, which for self catering I thought was great!) It had a lovely swimming pool, very friendly staff. I would recommend anyone planning a trip to consider asking Alan to arrange it for you.
Sent in by Pauline Holmes
Truro, 11 September 2018
I saw Alan deliver a 'Discover Cruise' presentation earlier in the year and was very impressed with his breadth of knowledge. He booked my cruise at short notice, taking care of my insurance requirements, parking and even my wi-fi issues (I'm 82). He visited me at my home, printed everything off that I needed and even updated my cruise personaliser for me. All I have to do is get on the ship and cruise the med! Thank you
Sent in by Jake CONWAY
Truro, 29 June 2018
Alan (no relation!) helped my partner and I recently with choices from The Dominican Republic to Turkey. I couldn't highly recommend him highly enough. He is professional and there when you need him. We very much look forward to booking holidays with him in the future.
Sent in by Alex King
Wadebridge, 08 June 2018
Alan worked long and hard to find me exactly what I was looking for in terms of a honeymoon location and when the budget didn't fit he worked his magic to make sure it was affordable after all. He let me know the pros and cons of our chosen location and offered a number of excellent options for us to choose from. 10/10
Sent in by Meg Williams
Wadebridge, 16 May 2018
My partner saw Alan give a presentation on the benefits of using a travel agent versus using online comparison sites, so we decided to put him to the ultimate test - booking our honeymoon! The benefits were immediately clear - Alan was attentive and quick, he listened carefully to what we were looking for and came up with a number of options and recommendations. Getting us the right package was clearly very important to him. He was also very well informed with regards to specific hotels, packages, etc and saved us hours of trawling through online reviews to sort the wheat from the chaff. We are now booked in and desperate to get going! Thanks Alan, we'll definitely be using you again.
Sent in by Ben Davies
Truro, 24 April 2018
Incredibly helpful, knowledgeable and faultless communication. I'd recommend Alan to everyone.
Sent in by Tracy Underwood
St Austell, 24 April 2018
10 out of 10 for a very good personal service. Alan is very efficient and I'd highly recommend him. He offered a very quick and professional service - all done and sorted within 24 hours! Alan also responded really quickly to all my emails so no hanging around wondering what was happening. I would definitely recommend his services.
From the pristine white-sand beaches of Thailand’s idyllic islands to the sprawling wide-open roads of the USA; the historic and breathtakingly beautiful architecture of India to the crystal-clear turquoise waters of the Maldives – there’s a world of wonder out there and it’s just waiting to be explored.
Contact me on 01872 885 840