Hello, I’m Ally, and I would like to thank you for visiting my webpage.
Honesty is missing in so many aspects of our lives and good customer service is rare. If you want an agent and a friend who really cares about every aspect of your holiday including all the finer details, then look no further.
I am very passionate about travel but more so about providing the best service to my customers to ensure that their holiday, no matter how big or small, is the best that it can possibly be. I specialise in bespoke upscale travel arrangements, but I am able to source almost everything. I do not charge for my services and receive commission from what is booked. If you are bargain basement and like to scour the internet, my business may not suit you - but if you like something special and appreciate good service, especially to long haul luxury destinations or a combination of destinations, not easily sourced independently, then I shall be delighted to help you.
Booking with a Travel Counsellor means you get 100% financial protection as well as 24-hour back office support too, so if the unexpected occurs whilst you’re travelling or abroad, there’s always someone on the end of the phone to sort things out. You know you’re booking with complete confidence and reassurance.
Please give me a call now. Thank you.
Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:-
I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.
08 November 2019
I was fortunate to be chosen to travel to The Gambia and Senegal with Gambian Experience and experience these amazing countries. I have had many customers experience this destination and now it was my time! The Gambia is known as the “Smiling Coast of West Africa” and offers so much more that glorious weather and amazing beaches. There is a myriad of exotic wildlife, cultural experience, excellent restaurants and friendly locals. The Gambia enjoys year-round average temperatures of 32 degrees, and it is very affordable when you are there with a three-course meal with drinks from approximately £20 per person....
10 August 2019
For many reasons, my hubby and I decided on a staycation this summer to Cornwall. I used to visit Devon and Cornwall every year when I was growing up and had not been back since! I wanted to go back and revisit my childhood haunts and reminisce. We drove down early on a Friday morning, taking lots of stops for Bertie the Cockapoo to have a stretch and run-around, arriving at our lodge for the week. We chose Avallon Lodges, which was approximately 13 miles inland from Bude. I booked our lodge through Hoseasons and it was one of six...
13 June 2019
Cruises are an absolutely fantastic alternative to a family holiday with the main benefit being that they are so easy! Cruising brings everyone together all in one place and still ticks all the boxes for every generation – even the fussy ones! They are great for multi-generational holidays with heaps of entertainment and activities to keep children of all ages happy, adult only areas for relaxation and show and shore excursions for everybody to enjoy together. You can even start your holiday from day one with exciting no fly cruises from Southampton, this means no lengthy car journeys to the airport,...
05 May 2019
Expedition cruising is about as different to a traditional holiday at sea as is possible. On normal cruises, shore excursions consist of walking around cathedrals and museums, visiting beautiful islands in the Caribbean or visiting quaint Greek villages. Outings when expedition cruising mean visits to glaciers and waterfalls, fishing for piranha fish, tiptoeing through basking iguanas, learning about penguins and whales or watching out for polar bears. Another difference is general life on board is very casual. Dress codes are almost unheard of and jeans and t-shirts are more appropriate than dinner jackets and cocktail dresses. Rather than production...
07 April 2019
I was lucky to be invited to one of the launch days of MSC’s brand new ship Bellissima, sister ship to Meraviglia. The ship was christened by Sophia Loren in Southampton in March 2019 and I was fortunate to spend a night on board to see what the ship has to offer my customers. The ship accommodates 4488 passengers but with over 33,000 square meters of space for public areas, the ship is generously designed. We were welcomed onto the ship and were straight onto the indoor promenade which spans two decks and houses many great places to eat, drink and...
12 December 2018
My mother-in-law approached me earlier this year to enquire about taking my nephew and niece to Lapland. I booked them a 2-night stay in Saariselkä, Finland with Santa's Lapland and this is their story. “Thank you Ally for booking our amazing weekend in Santa’s Lapland Finland. We stayed at the Santa’s holiday Club, Saariselka, Finland. Nanna, Granddad, Mum, Dad and 10-year-old Charlie and 7 year old Ruby enjoyed every single minute and cannot praise the whole trip enough from arriving in Bournemouth airport to landing in Finland - the organisation was excellent. We all arrived on the Saturday lunchtime and were...
30 August 2018
I flew into Heraklion Airport on the Greek Island of Crete with EasyJet landing at 11 pm at night. Crete is the largest and most populous of the Greek islands, it was my 3rd time visiting the island which has always been a favourite. The island has two main airports, Chania on the West and Heraklion on the East. The East side of Crete is the most popular with many tourists flooding into popular destinations such as Malia, Gouves and Elounda. After a short 30-minute transfer I was safely tucked up in my bed at a small...
30 August 2018
I’d won a trip to Disney World in Florida! I could not believe it and then the reality set in – Disney World in Florida with older teenagers, would it work? Do teenagers still want to go to Disney? We spoke as a family and decided that we would all love to go to Florida and experience Disney so on 26th July 2018 myself, hubby, Dannie and her 17-year-old bestie boarded our Norwegian Airways flight to Orlando for 11 nights in Florida. The flight on Norwegian Airways was fantastic, a brand-new Dreamliner equipped with a service...
17 June 2018
I was very lucky to win a place on a 7-night trip to Riviera Maya in Mexico. We departed from Manchester on a Thomas Cook flight and were lucky to be travelling in Premium Class. I was impressed and would recommend that you upgrade if flying Thomas Cook even if it is in one direction as all your food and unlimited drinks are included plus premium movies. We landed in Cancun and were whisked through customs very quickly and into our awaiting transfer to our first hotel, Dreams Riviera Maya which was a 20-25 minute transfer from the airport. We arrived...
31 October 2017
When I gave my 16 year old daughter the choice of where we would spend 4 nights in October half term I was not expecting Marbella! I had not visited mainland Spain before and my only experience was watching the The Only Way is Essex cast and Life in Marbs living the high life in one endless round of parties. We left Bournemouth at 9 o'clock in the morning on Ryan Air and within 2 hours had landed at Malaga Airport. With no transfer booked we headed out of departures to try and find the kiosk to book the coach...
02 September 2017
We had just spent 3 weeks exploring Vietnam and myself and Danielle, my 16 year old daughter, decided to stop in Dubai to experience the destination and complete 12 hotel site inspections. We had an absolute ball and loved Dubai, totally different from Vietnam but they do share a similarity in the level of customer service and food are second to none. We stayed at JA Ocean View which is situated in a perfect position right on Dubai Marina, within walking distance of lots of shops and restaurants and the perfect beach. If you do use the...
02 September 2017
After a long journey by coach from Bournemouth to Tilbury Docks via Victoria Coach station I eventually boarded Columbus at 4 pm on Friday 25th August. I was given my cabin key where I met my fellow cabin buddy for the next 3 nights and set off to complete the safety drill which is mandatory on all cruise ships before exploring the ship for the 1st time. CMV Columbus is a 3.5* ship but I was really impressed with the facilities on board. The ship carries 1400 guests and is classed as a small to mid size cruise liner...
31 July 2017
Travelling Through Vietnam This year’s family holiday was spent travelling through the unique and diverse country of Vietnam for three weeks followed by a stop off in Dubai on the way back. Our trip started with a lovely stay in the No 1 Lounge at London Gatwick North Terminal, a luxury I would wholly recommend! We then embarked on a 12-hour flight to Hanoi on Emirates via Dubai. The flight was excellent aboard one of Emirates new A380’s, we had seats 62ABC and they had lots of legroom and a widescreen TV, take off was smooth and it was very...
16 September 2016
My journey started with a Business Class flight on British Airways from London Heathrow to Rome. The flight was very busy but I was very impressed with the service and staff. We arrived into Rome and were transferred directly onto Regent Seven Seas brand new 6* ship Explorer. Wow, wow, wow what an absolutely amazing experience. We spend a good few hours touring the ship and straight away could see that the ship offered an inclusive and completely luxurious experience. Carrying a maximum of 750 passengers, all the cabins are suites and feature some of the largest balconies in...
05 September 2016
I have just returned from a wonderful family holiday on the Greek Island of Lesvos. Lesvos is the third largest of the Greek Island after Crete and Evia and is situated in the northern Aegean Sea off the coast of Turkey. The capital city is Mytilini and it is famous for its Ouzo. Lesvos is virtually unaffected by mass tourism of many other Greek Islands and is the perfect place for people to visit who want to experience the real Greece. We started our journey travelling on Thomas Cook from Gatwick at 6.40am on Saturday 20th August, the flight was excellent...
07 April 2016
I was very fortunate to be chosen to visit Paris and experience two nights on Avalon Tapestry II River Boat up the River Seine. After an early start on a British Airways flight to Paris we were met by a representative from Avalon and transferred onto the waiting ship in Rouen. We spent two magical nights aboard before docking in Paris. Avalon Tapestry II was launched in 2015 and offers two full decks of unrivalled Panorama Suites each with 200 square feet and featuring wall to wall panoramic windows that transformed our stateroom into a unique open air balcony. There is...
17 October 2015
I arrived at London Heathrow for my 0840 flight to Zurich courtesy of Swiss Air. I had already checked in online so just needed to drop my bag and I was free to explore London Heathrow Terminal 2. I had the privilege of travelling Business Class on my outbound flight so with priority boarding we were on the flight with our complimentary small bar of Swiss chocolate in hand, all seated and ready for take off at 8.30, after a small delay we were air bound within 15 minutes. The service on board was excellent, a lovely breakfast consisting of...
19 March 2015
In early March, during one of the coldest snaps the city has every experienced, I was fortunate enough to be able to take my daughter for her 14th Birthday for an exciting 3 night “girly weekend” to New York City. Arriving on a Virgin Atlantic flight from Heathrow at lunchtime on Friday we hit the floor running and did not stop until our return flight on Monday evening. Staying in a relatively inexpensive hotel directly on Broadway, in a room overlooking the Empire State Building, and all within a 10 minute walk of Macy’s and Times Square we knew that we...
22 October 2011
We were in desperate need of some winter sun so decided to head for the sun guaranteed resort of Sharm el Sheik in Egypt for a relaxing two weeks of bliss! After a flight just over five hours long with Easyjet we arrived safely into Sharm Airport. Our hotel was only a quick ten minute transfer from the airport so we were safely checked in and in our room within an hour of touchdown. We stayed in Shark's Bay which is a laid-back, relaxed area with stunning views of Tiran Island and is ideal for divers, snorkelers and swimmers alike. There...
24 October 2009
What an amazing holiday! My husband was asked to be best man at his friends’ wedding which was to take place at Disney World in Orlando, Florida. Did we need asking twice? No! We decided to stay with the happy couple in Disney and chose Sarasota Springs Resort & Spa which is a lakeside equestrian-themed hotel near the Downtown Disney area. We flew into Orlando and because we had booked a Disney hotel, had our transfers included with the Disney transfer bus. The whole seven days of our holiday was action-packed and as our package had included a 14 Day Ultimate Ticket...
17 July 2008
I have travelled extensively all around Australia but I think that if I had to pick a favourite, Darwin and the Top End would come extremely close. We flew from Adelaide to Darwin on a cold, crisp winter’s day in July, arriving into Darwin to a beautiful 30 degrees of pure blue sky. May to October is the perfect time to visit as it is the dry season and the majority of days are dry with clear blue skies and regular 29/30 degrees heat. On arrival we picked up our campervan and proceeded to our first holiday park in Darwin's...
Sent in by Alex Smith
Bournemouth, 01 March 2020
Ally was incredibly helpful in choosing and booking our trip. I am completely confident that she will be there at any point in the build up and during the trip and we are very much looking forward to it!
Sent in by Ian Hobday
Poole, Dorset, 10 February 2020
Outstanding personal service from a very knowledgable person.
Sent in by Zoe Thornton
Bournemouth, 10 February 2020
Ally was extremely helpful in finding me the right holiday that I wanted for my 50th. I had spent days trying to source a holiday that was going to be special, and she straight away made 3 suggestions from her own experience that fitted what I wanted. She was really prompt in sending 3 fantastic varied holidays/quotes through to me (on a Sunday!) and it was difficult to choose. She made sure that everything I needed was included and when the holiday was booked she even made a note to the hotel to advise them it was my Birthday and to help me celebrate and to upgrade where possible. I will certainly be using Ally again, and will and have already recommended her to everyone that I speak to about my trip booked. Thank you again Ally
Sent in by Brian Willis
Rayleigh, Essex, 07 February 2020
Coral and I have just retuned from our holiday to Thailand. Just wanted to say a big Thank You, it was brilliant. We really enjoyed it, your organisation was faultless.
Sent in by Stuart Morgan
Abu Dhabi, UAE, 22 December 2019
Fantastic stress free holiday planning hence we have returned now for our fourth booking!
Sent in by Brian Hirst
Ringwood, Hampshire, 08 December 2019
Ally’s always available and prepared to go the extra mile to deliver an enjoyable and interesting experience.
Sent in by Emma Martineau
Poole, Dorset, 06 December 2019
For the last 5 years we have used Ally and will never use anyone else, or book anything ourselves, because she does everything for us, is warm, friendly, very personable and approachable. We love her! We are always secure in the knowledge that everything has always been thoroughly reseached and properly booked, and so we can truly relax and enjoy our holidays.
Sent in by Rachel Gibson
Chorley, Lancashire, 19 November 2019
Fantastic service, really took the time to communicate with us and listen to our requests.
Sent in by Trevor Smith
Alderholt, Dorset, 22 October 2019
Allly has been supremely patient, hugely informative and wonderfully enthusiastic. We can't wait to book our next trip with her.
Sent in by Gladys Quick
Blandford Forum, 16 October 2019
The service was amazing. Professional, friendly and very efficient. I have already made recommendations to friends who are considering a holiday in the future.
Sent in by Tina Avey-Hebditch
Bournemouth, Dorset, 14 October 2019
Really helpful, flexible to our requirements and excellent guidance to get the right package for our special trip.
Sent in by Clare Hawkins
Poole, Dorset, 06 October 2019
So helpful and efficient and takes the stress away from booking a holiday. Definitely recommend and have done several time to friend and family.
Sent in by Andy Greenfield
Southend-on-Sea, Essex, 27 September 2019
Excellent service with information given quickly.
Sent in by Sarah Jeremiah
Southampton, 23 September 2019
Very happy with the service Ally has provided so far. I told her what we were looking for and our budget and destinations we had in mind. She was very prompt in her responses and gave us quotes for what we had in mind but also for a destination we hadn't considered ( which we then went on to book). It's so nice to feel you matter and that thought and consideration has gone into the options suggested.
Sent in by Oscar Bol
Manchester, 03 September 2019
Service is superb
Sent in by Cliff & Zoie Thrumble
Bournemouth, 27 August 2019
Ally was amazing, listened to all our needs and has booked a trip of a lifetime. This is the second time we have used her and would highly recommend her to anyone. Makes booking your perfect holiday so easy. Thanks Ally
Sent in by Julie Allen
Christchurch, Dorset, 23 August 2019
Ally is a true professional - I would have no hesitation in recommending her to anyone for their travel plans.
Sent in by Mark Whitaker
Manchester, 04 August 2019
Just wanted to say thank you for arranging the trip! Excellent service from start to finish - great transfers, hotel, location etc. Would definitely recommend Dubrovnik and the Valamar resorts!
Sent in by Stephanie Omosevwerha
Bournemouth, Dorset, 23 July 2019
Just a quick email to thank you for organising everything. We had a fantastic holiday and it was great that everything was so well organised and went so smoothly. I would definitely have no hesitation about booking with you again and will certainly recommend you to friends and family. Thank you so much for all your help.
Sent in by Paul Dawe
Poole, Dorset, 23 July 2019
Superbly efficient as always. Choose a destination and Ally hits the target every time :-)
Sent in by Matt Haydon
Poole, Dorset, 23 July 2019
We found Ally to be very knowledgeable and was able to point us in the right direction, nothing was too much trouble. Ally was recommended by a friend, we in turn will recommend to other friends.
Sent in by Carol Murawski
Bournemouth, Dorset, 30 May 2019
Brilliant, service as always, we have booked through Ally Case before after being recommended by a close friend and she was honest, helpful and efficient, if she can’t beat your deal and can match it I’d still use her service as she gives that extra bit of personal service that you don’t always get with the larger companies.
Sent in by Bob Bowater
Bournemouth, Dorset, 17 May 2019
Ally went the extra mile to obtain the cruise I was really after.
Sent in by Debbie Viney
Ringwood, Hampshire, 04 May 2019
Definitely recommend Ally Case as she caters for your individual preferences and needs, making recommendations that you just don’t get with a package holiday or high street travel agent.
Sent in by Mandy Rishton
Preston, Lancashire, 12 April 2019
Fantastic working with Ally to build our perfect honeymoon. We made changes several times with no qualms whatsoever. Ally has been informative and supportive throughout I will definitely be recommending her to friends and family
Sent in by Tony & Marg Fletcher
Verwood, Dorset, 05 April 2019
Just returned from our amazing holiday to Singapore, New Zealand and Fiji. Thank you Ally for arranging all our itinerary, all flights and excursions were great. We stayed in some amazing places and we managed to see as much as possible in the time that we had. It was a holiday of a life time and it was all down to Ally's hard work and planning we cannot thank you enough . Here's to our next trip , Ally you are the best.
Sent in by Claire Van Tonder
Verwood, Dorset, 02 April 2019
Nice personal service. Our booking was not easy to accommodate but Ally made sure she found something that was suitable. Thank you.
Sent in by Helen Steel
Bournemouth, Dorset, 25 March 2019
I have used Ally now for a few years and each of the holidays that she has arranged for us has been amazing. Not only does it take the pressure off having to find somewhere nice myself but also I know that the places that we go to will have been checked Highly recommended
Sent in by Carol Stonier
Bournemouth, Dorset, 12 March 2019
Once again, Ally come up with quotes for our summer holiday which were perfect for us - places we would like, accommodation to suit our family and within our budget. Her attention to detail in booking all aspects of the holiday is reassuring as I know I don have to think of anything myself! We are now booked, paid and waiting patiently to go enjoy the sunshine in southern Spain!
Sent in by Nicky Donnelly
Ferndown, Dorset, 25 February 2019
Ally is fantastic. She is always approachable. She’s knowledgeable too and has always organised some great holidays for us being flexible when we have wanted certain hotels or airlines etc. I have recommended Ally to family and friends and will continue to do so. Great service.
From the pristine white-sand beaches of Thailand’s idyllic islands to the sprawling wide-open roads of the USA; the historic and breathtakingly beautiful architecture of India to the crystal-clear turquoise waters of the Maldives – there’s a world of wonder out there and it’s just waiting to be explored.
Contact me on 01202 375180