Based In Lincoln

Carol Johns

Looking for help with your business travel? Find out how I can help here

It's Nice To Meet You

My name is Carol Johns. I have been working in the travel industry as a Travel Consultant for over 30 years now. I live in the Lincoln area, and I am passionate about travel. I offer a personal and unique service to my leisure and corporate clients. Even when I am on holiday, I still have my work head on, seeking out new hotels and ideas to tell my clients’ about, what to see and do, in the destinations that I have visited.

I have travelled to many places in my life so far, these include - Greece, Spain, Italy, Portugal, parts of east and west Canada, several areas of the USA, North Island New Zealand, Australia, Thailand, Borneo/Malaysia, Bali, Vietnam, Cambodia, South Africa, Mexico, Antigua, St Lucia, Barbados, Grenada, Jamaica, Dubai, Norway, Croatia, Montenegro and Hong Kong. I have also been on lots of cruises, with quite a few different cruise lines. Take a few minutes to view my journals and customer testimonials.

I am privileged to work for a network of travel experts offering a personal service for your travel requirements. I work as part of the most exciting travel company in the UK, we are global in seven countries, and I work with award winning technology at my fingertips and have access to hundreds of reputable suppliers. Working from home gives me the time to work more closely with my customers. I will take the time to find out what is important to you, after all time is precious and I really need to make sure I get the right holiday, or business trip for you.
As a Travel Counsellor. I pride myself in providing excellent customer service, and will always go that extra mile to strive for excellence. I have experience in booking a wide variety of holidays from a weekend break in the UK, Europe, family holidays, and cruises, around the world itineraries, weddings, honeymoons, golf breaks and more.

My business is built on recommendations and referrals and I am pleased to say that over 93% of my business is repeat customers.

All bookings made through Travel Counsellors are fully financially protected with our Financial Trust, and our new accredited status of the Flights Plus ATOL licence.

I will be happy to discuss, plan and arrange your holiday, or business trip at a time that is convenient to you, leaving you free to enjoy your valuable free time. I am available at any time that suits you, including evenings and weekends, therefore, offering a one to one service, with us its personal!

Kind regards.

Carol

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My customer stories

Sent by Nick Cooke

Where to start, absolutely brilliant service. Couldn’t ask for a more attentive person for my needs, vague as they may be. Can fully recommend Carol for all your holiday needs. Will definitely use her again. Thank you

Sent by Jenny Sargeant

This is the third time I’ve used Carol and she’s got it spot on every time! She understands our requirements each time and comes back with some great choices. She has made choosing and booking our first family holiday abroad completely stress free, answering any questions really quickly. I never hesitate to recommend Carol and will definitely be using her again.

Sent by Martin Reeves

Really good service from Carol, and I will have no hesitation in recommending her to all my friends. Thank you very much Carol.

Sent by Carol East

For the past few years Carol has arranged all our holidays for us and we have always received prompt and friendly service that makes it hassle and stress free.

Sent by Rose Knight

For the last 9 years Carol has arranged my flights to Langkawi, she has always sourced the best options and prices for me and I have never been disappointed. As a solo traveller it is a great reassurance to know that she is there to give me support at all times and cannot recommend her highly enough.

Sent by Maureen Pacey

Just booked our second holiday with Carol! It was very easy and stress free and done efficiently. Let's hope our holiday is as easy and carefree!

Sent by Patricia Hesketh

Carol has been booking my flights to Australia for the last six years. She goes out of her way to always get the best deal for me. Keeping me informed all through the process. I have no hesitation in recommending Carol to help you with your travel arrangements.

Sent by Susan Brown

After the excellent service received from Carol, I will use her for all my travel needs in the future. Compared to High Street agents the speed and efficiency of booking my holiday and receiving my documents was outstanding! Thank you very much.

Sent by Anne Stockhouse

Carol has booked many fabulous holidays for me over the last few years and is always very efficient and professional. Her knowledge is excellent too as she has travelled widely and if she doesn't know a destination she will try to find out via the message board. Carol goes the extra mile to make sure everything runs smoothly so I have no hesitation in recommending her services for a super holiday.

Sent by michael copson

We have used Carol to advise us on our holidays for many years. That in itself is testament to the knowledgeable advice and service we receive from Carol. Add to that the friendly and courteous manner in which she conducts the arrangements then Carol is your first port of call.

Sent by Sue Bryan

Carol has proved to be quick, efficient, has followed up on all requests, she keeps me informed, and is very pleasant when speaking on the phone. I will certainly use Carol's services again in the future, and I would not hesitate in recommending her services to anyone else.

Sent by Jeanette Darch

Carol provides a first class service. The prices are competitive and attention to detail helps the travel experience get off to a good start. She knows what I want even if I forget to mention it each and every time I book with her!

Sent by Penny Hallam

It is always a pleasure dealing with Carol as we know we will get professional, friendly and efficient service when deciding and planning our holidays. Carol will always go that little bit further to make sure our holiday experience is perfect. I would have no reservation in recommending family and friends to use Carol, and have already done so. Penny Hallam

Sent by Allema Calvert

We have been using Travel Counsellors for the last five years and have found their service to be excellent. Nothing is too much trouble and we have never been disappointed in our holidays. We have recommended the service to our family and friends who are also very happy with the service provided.

Sent by Rosemary Knight

Excellent service as always, I know that my queries are always answered in a prompt and timely manner. It's a pleasure to have someone I trust to look after my holiday plans.

Sent by Alison Langley

We decided to have our first family holiday abroad with our 3 year old daughter. After lots of consideration we decided to send our numerous requests to Carol. She kindly found a number of alternatives and shared all her findings with us, only for us to change our minds again and put in alternative requests. (I was very picky!!!) Carol obliged to our requests yet again and the holiday is booked. So easy, good communications through email and telephone calls. Documentation received through the post quickly. The little questions I was wondering about were asked and Carol quickly responded to these. No sitting in travel agents for hours, just sit back at home and it’s all done, a stress free holiday booking. Highly recommend using this service for any holiday. Thank you so very much Carol.

Sent by Sylvia Lawson

Carol is always so helpful and nothing is a problem. She always has the answer to any questions I have. Been using Carol for many years now and would not go anywhere else!

Sent by Pauline Fort

We cannot recommend Carol more highly - she is so knowledgeable and thorough. She addressed all our requirements and calculated numerous permutations to ensure our holiday was meticulously planned! She cheerfully answered our numerous questions! Her communication was excellent throughout - just excited for our holiday now! xx

Sent by Cathy Garratt

I would gladly recommend Carol to anyone who was looking to book a holiday, she is very helpful, nothing is too much trouble and she will always go out of her way to make sure that your holiday is everything you wished for.

Sent by Martin Hefford

When Carol arranged my flights to Australia she proved to be very knowledgeable and extremely helpful. She inspired confidence with her prompt responses, professional service and informed advice. Equally important was her delightfully friendly attitude. I would certainly use her service again.

Sent by Anthony Minto

We have now booked our last few holidays through Carol based on the excellent service she continually delivers. The attention to detail and support that Carol provides is second to none. Carol treats every holiday like it’s her own and this just gives you the reassurance that what you have requested will be there when you arrive at your destination. With Carol you get the best possible customer service from start to finish, which allows you to be safe in the knowledge that you get the holiday you look forward to!

Sent by R Sturge

I have already passed on Carol's details to a few of my work colleagues and will continue to do so to anyone I know looking for a holiday. We met Carol on Friday and found her to be extremely friendly, helpful and professional. She is a good ambassador for your company. As long as the remainder of our booking goes as smoothly (and I've no reason to believe it won't), we will be extremely happy. Thank you.

Sent by Fiona & Alan King

One quick phone call to Carol and she has once again found us a holiday. It was booked and all documentation delivered promptly. She answered all our queries -nothing was too much trouble. Having recently spent hours organising a family holiday ourselves we had forgotten how lovely it is to use Carol's professional service to book making it so easy and definitely less stressful for us.

Sent by michael copson

Carol has been our travel advisor for many years. We have a demanding criteria for our holidays and our high expectations have always been met and at times exceeded. This, we are sure is due to Carol's knowledge and experience and her dedication to customer satisfaction and friendly approach.

Sent by Alan Lyons

Carol provided a first class service finding us a perfect match for our holiday requirements and budget at short notice. The tickets and documentation were personally delivered and when we managed to lose our transfer voucher for the return journey Carol emailed a copy within hours (on a Sunday!). We wouldn't hesitate to recommend!

Sent by Jon Goodman

Having used Carol three times now, I continue to be impressed with her knowledge and her ability to find me excellent value for money in what she delivers (from just flights to a full holiday). She has always gone out of her way to assist me in my sometimes challenging requirements - and each time leaves me more than impressed with her service. I have and do thoroughly recommend her services. She's excellent!!

Sent by Richard Patman

Travel Counsellors came highly recommended to us from a friend. Carol has been brilliant as she has taken all the worry out of booking my trip of a lifetime. Carol has been very helpful with any query from the trivial to the essential. I recommended Carol to friends and colleagues every time holidays come up in conversation. I look forward to booking more holidays with Carol’s expert help.

Sent by Jonathan Crum

We feel so blessed to have found you Carol. After weeks of searching for our long awaited family holiday and finding it so hard within our budget, and having such a limited time frame to book due to other commitments. You came to our rescue! With your knowledge and understanding of our needs you really did take the pressure off, and saved us loads of time. On finding the 'one' we agreed on and sorting out the airport parking as well. That very same day you delivered in person our confirmation of booking, luggage labels etc... Now that’s service with a smile :) I honestly cannot recommend you enough Carol, and I thank you personally for making our family holiday plans come true. 'YES… I will be using you again!' - "THANK YOU FROM US ALL"

Sent by Ann Turner

Having booked holidays before through travel agents and having to sit for a couple of hours trying to find exactly what we wanted, it was lovely to give Carol the details of what we wanted for a special holiday to Italy next year and she did everything. Contacted me with three hotels she thought would be perfect and they all were. It was so easy and relaxed. A big thank you Carol for all your help.

Sent by Sylvia Lawson

Quite simply I know I can rely on Carol to come up with the perfect holiday for me. All I have to do is provide the details and she provides the results ! Often a few options which is great. The last holiday was very last minute (due to another travel company letting us down at the eleventh hour because they had double booked). I called Carol, she came to the rescue and delivered the goods ! I speak very highly of Carol and would recommend her without hesitation. Sylvia :-)

Sent by Sally Crossman

What a joy it was to book our holiday to Australia with Carol. From start to finish Carol was professional yet friendly and just a phone call or email away. We was given lots of advice and options on flights and hotels tailored to our travel needs, making the whole experience of booking a holiday enjoyable. We cannot thank Carol enough for her great personal service and attention to detail and we will definitely be booking our next holiday with her. It is so refreshing to receive a prompt and professional service which We highly recommend.

Sent by Caroline East

We have used the services of Carol for the last 3 years and have already booked another 2 holidays with her. Carol is always available if we need her and willing to help. We are kept up-to-date with the latest offers and news on trips that she thinks might interest us. We would highly recommend the services of Carol as it has been nothing short of excellent.

Sent by Terry and Linda Freer

For over 12 years we have booked our holidays with Carol Johns,her help and advice is second to none Her knowledge of places in the world,have helped us us to book with confidence, Cruises and holidays in Australia,New Zealand,America,Canada etc. We like her attention to detail and helpful advice. You get quick answers and firm bookings WE TRUST HER ! - is the main reason we go to her. Mr & Mrs Freer,

Sent by Heidi Miles

When we were trying to book for our 2012 holiday we were struggling to find reasonable prices. However, Carol persevered. When we found out about the Malaysian air seat sale, Carol got us such a special deal for this year's holiday to Malaysia. We then discovered that the hotel we booked was undergoing refurbishment and Carol negotiated upgrades for us. I would not consider going elsewhere for holiday bookings now. Many thanks Carol for your continued hard work and patience.

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Croatia

19 July 2017

Its been a couple of months since we set off for Dubrovnik, over first time in that part of the World. We were looking forward to it and it exceeded our expectations. We arrived in the evening and took our forty minute transfer to our hotel, which was located in the Lapad, Babin Kuk area of the city. The Royal Princess was situation on the beautiful peninsula, a 5km walk or bus ride into the

Vietnam & Cambodia

01 May 2017

We set off in late February to do a private guided tour of Vietnam and Cambodia. First stop - Ho Chi Minh City, however, the locals still refer to it from its original name of Saigon. We spent three night there, we have never seen so many motorcycles, they actually take precedence against cars and pedestrians, you take your life in your hands trying to cross the roads. I was not very familiar w

Hong Kong with a difference

28 November 2016

We travelled to Hong Kong at end of September for eight nights. Not somewhere you would think of for a longer stay. Well, our son moved over there in January to start a new job with Cathay Pacific, the national Airline of Hong Kong. He looks after the safety of the airline. Having been there on a couple of previous visits staying for only two nights, you don't really get to see what Hong Kong a

Babados

14 December 2015

We flew out to Barbados for a ten night break last month, we call it our "Winter Warmer" The weather was amazing for the duration of the trip, just a few spots of rain now and again. Our journey from the airport to the new Sandals Barbados took about 20 minutes, which is great when you have been flying for almost nine hours. The hotel was lovely, set in about eleven acres of landscaped gar

Our Alaskan Experience

08 September 2015

Our journey started in San Francisco. Although we had been there a couple of times before, we had never been over to Alcatraz, so we made it this time, it was a great place to visit and learn all about the history of the island and how it became a prison. Another excursion we wanted to do was cycle over the famous Golden Gate bridge. We hire bikes for the day and took the route along the bay, o

California & Hawaii

08 August 2014

Our journey took us to Los Angeles in March this year, where we picked up a Mustang convertible, something I had always wanted to do the next time we went to California! We set off with the top down, and headed down part of Highway 1 towards San Diego, passing through the areas of Long, Mission and Huntington Beach. We stayed in a lovely small boutique hotel called The Vyvant, close to the area of

Cornwall

28 October 2013

We headed down to Port Issac in Cornwall last month, where they film scenes from the TV programme "Doc Martin" - this was my first visit to this county. What a beautiful part of the country, we rented a four bedroom house with some friends in a lovely spot with views from the lounge across the bay of Port Issac. There are plenty of restaurants and a couple of pubs in the village. The restaura

Canada 2012

25 February 2013

We travelled back to the west coast of Canada in September 2012. We wanted to visit some areas we had not been to before and pop back to some we had seen. We started in Vancouver. As we were only there for one night on this trip, we just had a wander round the city to see if anything has changed since we last went there. We had dinner in the Old Spaghetti Factory in the old Gas Town area, near

Rome & Sorrento

17 May 2012

We have just been to Rome and Sorrento to celebrate a special wedding anniversary. We flew from Gatwick to Rome and spent two nights at a lovely boutique hotel called The River Palace, it was very authentic with lots of Italian charm. It is in an excellent location, close to the Piazzo Popolo. We walked for miles, along to the Spanish Steps, Trevi Fountain and the Colesseum (where we did a to

Beautiful Seychelles

06 July 2011

I went to The Seychelles main island of Mahe about seven years ago, which I thought at the time was wonderful. I thought maybe one day we would go back; as they saying goes, if you bring home some of the local currency it means you will return! Well we did, we travelled out with Qatar Airways via Doha in the Middle East. We were attending a friend's wedding which I had organised for them, I fel

South Africa

22 January 2011

I thought that I would share the fantastic holiday my husband and I recently experienced in South Africa. We flew out to Cape Town at the end of November, when the UK was having the really bad weather spell with lots of snow. We arrived to lovely blue skies and temperatures in the mid twenties - what a welcome! We spent five nights in the centre of Cape Town which was a great location for e

Princess Cruise - March 2010

29 March 2010

I have just returned from a two week voyage on the Sea Princess, which commenced in Barbados. We visited the Caribbean Islands of St. Vincent, home to some of the scenes shot there for the first Pirates of the Caribbean film. We then sailed on to Grenada, Curacao, Bonaire, the latter two being very European in their architecture. After two and a half days at sea, we had to miss Grand Caymen d

Ski Experience

29 March 2010

I travelled to the ski resort of Les Arcs 1800 last December. This was a familiarisation trip to resorts in this area. We stayed in Les Arcs 1800 for a week in Les Alpages De Chantal self catering apartments, they were very clean, warm and comfortable. However, for anyone that is not an experienced skier, you would have to catch the shuttle bus down to the resort centre about five minutes dri

ANTIGUA

01 December 2009

I have recently returned from a trip to the beautiful island of Antigua in the West Indies. It is correct what is said about there being 365 beaches, one for every day of the year. We decided to try two hotels out during our visit, staying at the Jolly Beach Resort on an all-inclusive basis for five nights in the area of Jolly Beach Harbour. This is a great location and you can walk along the

Bali & Singapore

10 September 2009

I travelled to Bali and Singapore in June with my husband. We had a lovely week at the Nusa Dua Beach Resort and Spa. The hotel is situated in the resort of Nusa Dua, which is a purpose built resort designed to very high standards. As you enter the resort you will be bowled over by the wonderful array of flowers, plants and shrubs which adorn the roads leading to the various hotels. There is a ver

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