Where to start, absolutely brilliant service. Couldn’t ask for a more attentive person for my needs, vague as they may be. Can fully recommend Carol for all your holiday needs. Will definitely use her again. Thank you

This is the third time I’ve used Carol and she’s got it spot on every time! She understands our requirements each time and comes back with some great choices. She has made choosing and booking our first family holiday abroad completely stress free, answering any questions really quickly. I never hesitate to recommend Carol and will definitely be using her again.

Really good service from Carol, and I will have no hesitation in recommending her to all my friends. Thank you very much Carol.

For the past few years Carol has arranged all our holidays for us and we have always received prompt and friendly service that makes it hassle and stress free.

For the last 9 years Carol has arranged my flights to Langkawi, she has always sourced the best options and prices for me and I have never been disappointed. As a solo traveller it is a great reassurance to know that she is there to give me support at all times and cannot recommend her highly enough.

Just booked our second holiday with Carol! It was very easy and stress free and done efficiently. Let's hope our holiday is as easy and carefree!

Carol has been booking my flights to Australia for the last six years. She goes out of her way to always get the best deal for me. Keeping me informed all through the process. I have no hesitation in recommending Carol to help you with your travel arrangements.

After the excellent service received from Carol, I will use her for all my travel needs in the future. Compared to High Street agents the speed and efficiency of booking my holiday and receiving my documents was outstanding! Thank you very much.

Carol has booked many fabulous holidays for me over the last few years and is always very efficient and professional. Her knowledge is excellent too as she has travelled widely and if she doesn't know a destination she will try to find out via the message board. Carol goes the extra mile to make sure everything runs smoothly so I have no hesitation in recommending her services for a super holiday.

We have used Carol to advise us on our holidays for many years. That in itself is testament to the knowledgeable advice and service we receive from Carol. Add to that the friendly and courteous manner in which she conducts the arrangements then Carol is your first port of call.

Carol has proved to be quick, efficient, has followed up on all requests, she keeps me informed, and is very pleasant when speaking on the phone. I will certainly use Carol's services again in the future, and I would not hesitate in recommending her services to anyone else.

Carol provides a first class service. The prices are competitive and attention to detail helps the travel experience get off to a good start. She knows what I want even if I forget to mention it each and every time I book with her!

It is always a pleasure dealing with Carol as we know we will get professional, friendly and efficient service when deciding and planning our holidays. Carol will always go that little bit further to make sure our holiday experience is perfect. I would have no reservation in recommending family and friends to use Carol, and have already done so. Penny Hallam

We have been using Travel Counsellors for the last five years and have found their service to be excellent. Nothing is too much trouble and we have never been disappointed in our holidays. We have recommended the service to our family and friends who are also very happy with the service provided.

Excellent service as always, I know that my queries are always answered in a prompt and timely manner. It's a pleasure to have someone I trust to look after my holiday plans.

We decided to have our first family holiday abroad with our 3 year old daughter. After lots of consideration we decided to send our numerous requests to Carol. She kindly found a number of alternatives and shared all her findings with us, only for us to change our minds again and put in alternative requests. (I was very picky!!!) Carol obliged to our requests yet again and the holiday is booked. So easy, good communications through email and telephone calls. Documentation received through the post quickly. The little questions I was wondering about were asked and Carol quickly responded to these. No sitting in travel agents for hours, just sit back at home and it’s all done, a stress free holiday booking. Highly recommend using this service for any holiday. Thank you so very much Carol.

Carol is always so helpful and nothing is a problem. She always has the answer to any questions I have. Been using Carol for many years now and would not go anywhere else!

We cannot recommend Carol more highly - she is so knowledgeable and thorough. She addressed all our requirements and calculated numerous permutations to ensure our holiday was meticulously planned! She cheerfully answered our numerous questions! Her communication was excellent throughout - just excited for our holiday now! xx

I would gladly recommend Carol to anyone who was looking to book a holiday, she is very helpful, nothing is too much trouble and she will always go out of her way to make sure that your holiday is everything you wished for.

When Carol arranged my flights to Australia she proved to be very knowledgeable and extremely helpful. She inspired confidence with her prompt responses, professional service and informed advice. Equally important was her delightfully friendly attitude. I would certainly use her service again.

We have now booked our last few holidays through Carol based on the excellent service she continually delivers. The attention to detail and support that Carol provides is second to none. Carol treats every holiday like it’s her own and this just gives you the reassurance that what you have requested will be there when you arrive at your destination. With Carol you get the best possible customer service from start to finish, which allows you to be safe in the knowledge that you get the holiday you look forward to!

I have already passed on Carol's details to a few of my work colleagues and will continue to do so to anyone I know looking for a holiday. We met Carol on Friday and found her to be extremely friendly, helpful and professional. She is a good ambassador for your company. As long as the remainder of our booking goes as smoothly (and I've no reason to believe it won't), we will be extremely happy. Thank you.

One quick phone call to Carol and she has once again found us a holiday. It was booked and all documentation delivered promptly. She answered all our queries -nothing was too much trouble. Having recently spent hours organising a family holiday ourselves we had forgotten how lovely it is to use Carol's professional service to book making it so easy and definitely less stressful for us.

Carol has been our travel advisor for many years. We have a demanding criteria for our holidays and our high expectations have always been met and at times exceeded. This, we are sure is due to Carol's knowledge and experience and her dedication to customer satisfaction and friendly approach.

Carol provided a first class service finding us a perfect match for our holiday requirements and budget at short notice. The tickets and documentation were personally delivered and when we managed to lose our transfer voucher for the return journey Carol emailed a copy within hours (on a Sunday!). We wouldn't hesitate to recommend!

Having used Carol three times now, I continue to be impressed with her knowledge and her ability to find me excellent value for money in what she delivers (from just flights to a full holiday). She has always gone out of her way to assist me in my sometimes challenging requirements - and each time leaves me more than impressed with her service. I have and do thoroughly recommend her services. She's excellent!!

Travel Counsellors came highly recommended to us from a friend. Carol has been brilliant as she has taken all the worry out of booking my trip of a lifetime. Carol has been very helpful with any query from the trivial to the essential. I recommended Carol to friends and colleagues every time holidays come up in conversation. I look forward to booking more holidays with Carol’s expert help.

We feel so blessed to have found you Carol. After weeks of searching for our long awaited family holiday and finding it so hard within our budget, and having such a limited time frame to book due to other commitments. You came to our rescue! With your knowledge and understanding of our needs you really did take the pressure off, and saved us loads of time. On finding the 'one' we agreed on and sorting out the airport parking as well. That very same day you delivered in person our confirmation of booking, luggage labels etc... Now that’s service with a smile :) I honestly cannot recommend you enough Carol, and I thank you personally for making our family holiday plans come true. 'YES… I will be using you again!' - "THANK YOU FROM US ALL"

Having booked holidays before through travel agents and having to sit for a couple of hours trying to find exactly what we wanted, it was lovely to give Carol the details of what we wanted for a special holiday to Italy next year and she did everything. Contacted me with three hotels she thought would be perfect and they all were. It was so easy and relaxed. A big thank you Carol for all your help.

Quite simply I know I can rely on Carol to come up with the perfect holiday for me. All I have to do is provide the details and she provides the results ! Often a few options which is great. The last holiday was very last minute (due to another travel company letting us down at the eleventh hour because they had double booked). I called Carol, she came to the rescue and delivered the goods ! I speak very highly of Carol and would recommend her without hesitation. Sylvia :-)

What a joy it was to book our holiday to Australia with Carol. From start to finish Carol was professional yet friendly and just a phone call or email away. We was given lots of advice and options on flights and hotels tailored to our travel needs, making the whole experience of booking a holiday enjoyable. We cannot thank Carol enough for her great personal service and attention to detail and we will definitely be booking our next holiday with her. It is so refreshing to receive a prompt and professional service which We highly recommend.

We have used the services of Carol for the last 3 years and have already booked another 2 holidays with her. Carol is always available if we need her and willing to help. We are kept up-to-date with the latest offers and news on trips that she thinks might interest us. We would highly recommend the services of Carol as it has been nothing short of excellent.

For over 12 years we have booked our holidays with Carol Johns,her help and advice is second to none Her knowledge of places in the world,have helped us us to book with confidence, Cruises and holidays in Australia,New Zealand,America,Canada etc. We like her attention to detail and helpful advice. You get quick answers and firm bookings WE TRUST HER ! - is the main reason we go to her. Mr & Mrs Freer,

When we were trying to book for our 2012 holiday we were struggling to find reasonable prices. However, Carol persevered. When we found out about the Malaysian air seat sale, Carol got us such a special deal for this year's holiday to Malaysia. We then discovered that the hotel we booked was undergoing refurbishment and Carol negotiated upgrades for us. I would not consider going elsewhere for holiday bookings now. Many thanks Carol for your continued hard work and patience.