Charlotte Lock

My expertise

Italy
Lapland
Cruise
Ski
Family Adventures
Honeymoons
Families

I'm based in

Bournemouth

Available for new enquiries

It's Nice To Meet You

Hi, I’m Charlotte, thanks so much for stopping by.
If you’re starting to think about your next holiday, I’m really glad you’re here. Many of my clients return to me regularly because I make the planning process feel clear, personal, and completely stress free. A holiday is one of the biggest investments you’ll make, and it’s a privilege to help shape something so important.
My role is to remove the overwhelm, bring fresh energy and expertise to your ideas, and make the whole journey feel exciting from the moment we begin.

With so many destinations, hotels, and options out there, it’s easy to feel unsure where to start, and that’s exactly where I can help. I’ll take the time to understand what matters most to you, then handle all the time consuming research and details. Every itinerary I build is tailored around your style, your pace, and your budget, ensuring the end result feels effortless, thoughtful, and completely personalised.

As part of Travel Counsellors, your needs are always at the centre of everything I do. I manage every element of your trip with care and precision, and I’ll be with you every step of the way; before, during, and after you travel. And because life isn’t limited to office hours, neither am I. Whether you prefer a quick chat, a Zoom call, or a relaxed coffee (or glass of wine!), we’ll plan in whatever way works best for you.

I love building genuine relationships with my clients, adding personal touches, and creating travel experiences that feel meaningful. With access to a trusted global network of travel partners, I can open doors to unique stays, curated itineraries, and options you won’t find on the usual booking sites.

My love for cruising has given me first hand insight into some of the top river cruise lines; having sailed with several of the best known brands, I can offer expert guidance on which ones might best suit your style. I’m also a passionate ocean cruise fan, particularly when it comes to ultra luxury voyages and small ship experiences. These are areas I genuinely love and specialise in, and I’m always excited to share my knowledge to help you find the perfect sailing.

As a mum of three (including twins!), I also understand the practicalities of family travel and know exactly how to make it enjoyable, smooth, and memorable for everyone. Some of my favourite destinations include Orlando (I’m a huge theme park fan!), Australia, Finnish Lapland, and cruising around the Mediterranean and Caribbean.

And of course, everything you book through me is fully protected through Travel Counsellors’ award winning 100% financial trust, giving you complete confidence from day one.
If you’re ready to start planning your next escape, I’d love to help bring it to life.

Your perfect holiday is just a message away.

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Explore my guides and blogs

Embark on Seabourn’s Ultimate 2028 World Cruise

Embark on Seabourn’s Ultimate 2028 World Cruise

Over the past few years, I’ve watched cruising evolve into something far more meaningful than simply sailing from place to place. Travellers are craving deeper connection, richer storytelling, and experiences that feel tailor made, not just itineraries that tick boxes. And at the same time, the appetite for true luxury at sea has never been stronger. People are looking for space, service, and the

01 Apr 2026 5   min read

Why the Douro River Is The Hottest River Cruise Ticket Right Now

Why the Douro River Is The Hottest River Cruise Ticket Right Now

I love talking about river cruising because it’s one of the most effortless and rewarding ways to travel. A river cruise holiday offers incredible convenience, immersive destinations, and a wonderfully unhurried pace, yet it remains one of the most underrated ways to explore Europe, even as it becomes one of the fastest growing sectors in travel. So which river cruises are attracting the most a

30 Mar 2026 5   min read

Why AmaWaterways Is Perfect for Wellness Focused River Cruising: My 3 Night Dutch Experience

Why AmaWaterways Is Perfect for Wellness Focused River Cruising: My 3 Night Dutch Experience

I’ve just returned from one of my favourite cities – Amsterdam. I headed there for the annual CLIA Riverview conference so I knew I was in for a busy few days of ship tours, panel discussions and networking. What I did not quite anticipate was how restorative the after part of the conference would be. Once the conference wrapped, I was invited to represent Travel Counsellors on a 3 night river cru

13 Mar 2026 5   min read

Our First Family Cruise: Why We’re Now Hooked on Holidays at Sea

Our First Family Cruise: Why We’re Now Hooked on Holidays at Sea

I’ve always loved cruising. Before I had children, it was my favourite way to travel. But I’ll be honest, I wasn’t sure how a cruise with kids would work. Would they enjoy it? Would it feel relaxing? This summer we finally took the plunge and booked our first family cruise holiday and I can confidently say we’re all now converted. We chose Royal Caribbean’s Explorer of the Seas for our seven nigh

12 Sept 2025 5   min read

Crystal Serenity: A New Standard in Luxury Cruising

Crystal Serenity: A New Standard in Luxury Cruising

If you’d asked me a few years ago whether I’d ever consider specialising in cruise, I might have hesitated. But after stepping aboard ships like Crystal Serenity, my perspective has completely changed. Because this isn’t about cruising in the traditional sense; this is luxury, slow travel, beautifully reimagined at sea. We live in a world where so many travel brands are scrambling to claim the wo

24 Jul 2025 5   min read

What my customers say

I found the Travel Counsellors service removed the stress and anxiety of finding and picking the right holiday for my family. Charlotte was attentive, efficient and able to find the ideal holiday suited to my families requirements and needs. I will definitely recommend Travel Counsellors to family and friends in the future.

Leon Vickers

Bournemouth

We booked our trip to Lombok through Charlotte Lock, and it couldn’t have been better. From start to finish, Charlotte was incredibly attentive, organised, and patient. She really listened to what we wanted, tailored everything to our family, and handled every detail with care. Her attention to detail made the whole journey effortless. She checked in before and during the trip to make sure everything was perfect, and it honestly was. Our guide, Moony, was absolutely brilliant, friendly, knowledgeable, and full of local insights that made our days great. And our driver was equally wonderful: safe, reliable, and always with a smile. I couldn’t recommend Charlotte highly enough for anyone looking for an stress-free, beautifully organised holiday with a personal touch.

Sandra Cummins

Bournemouth

We were treated like royalty!! We were treated, from minute 1, as King and Queen! The experience we were subjected to was nothing shy of perfection. It may sound scripted, but we can assure you this is not the case, there is no need what so ever! Charlotte Lock, our personal Travel Counsellor, took charge, and care of everything. Tasked with finding us the most awesome honeymoon, suggestions from us, experience from her with undoubtedly, fantastic backup from T.C! Charlotte found us three 'hot picks', we were smitten with one and the magic began! Always, the sign of a great company and person, is how an issue is dealt with and our slight issue of noise in hotel number two was quickly dealt with, with absolutely minimal fuss and everything went perfect again!!! You MUST trust Travel Counsellors, and for us......we will most definitely be back, without hesitation!!

Steve and Agnieszka Nicholls

Bournemouth

Charlotte is a joy to work with. Endless energy and positivity and has a real passion for finding the right holiday for her clients. Have recommended to lots of friends and will definitely be using her services again!

Joanne Stovell

London

Charlotte provided a fantastic bespoke service. She was professional but friendly, and truly listened to everything I needed in a holiday. She provided me with different budgetary options, and gave me great advice to help me make my choice. I highly recommend her service

Lisa Crain

Bournemouth

From start to finish, our family holiday to Egypt was fantastic, thanks to Charlotte Lock, personal Travel Counsellor We had given Charlotte a wish list of important features that we were looking for - this was our first longer holiday abroad and the first plane trip for the children, so we were determined to make the most of it. Nothing was too much trouble for Charlotte and she offered us several fantastic hotel options to look through. The hotel we chose was brilliant, and had everything we hoped for and more. Our children loved all the activities, the pools & slides and the funfair! For us adults, the room options were brilliant, as Charlotte had helped us choose a suite which had space & privacy for us all. The food was fantastic, which was something Charlotte had taken special care to research & provide reassurance with. We all had the best time as the details had been taken care of by Charlotte, and we will be back to her to book another trip for next year!

Ellen Dean

Bournemouth

Amazing experience … I can’t say enough about how wonderful Charlotte was as our travel consultant. There was no page unturned, nothing was too much and felt completely safe knowing that all my needs were met. It’s never easy booking a holiday for a group yet she made this whole experience seem easy and exciting all at the same time. I would 100% recommend using Travel Counsellors and will be booking every holiday through Charlotte in the future. 6 very satisfied customers . Clare

Clare Strama

Harlow

Charlotte is passionate about her role in securing your next holiday, and making it the best experience you can have. I am grateful that she can cut through all the brochures and hype, and find the most suitable and appropriate holiday for me. I have already recommended Charlotte to several friends and will continue to do so.

Jennie Penney

Dorset

First class service from the moment of enquiry to the booking of the holiday. Charlotte was so supportive and always on hand. Fabulous advice, suggestions and recommendations that helped make choosing and booking the holiday a great and easy experience. Charlotte was so helpful with reviewing the potential booking a few times until it was exactly what we wanted. I cannot fault the service we had from Charlotte, and I would 100% look to booking through Travel Counsellors again. Thank you Charlotte!

Gemma Regan

Bournemouth

Charlotte was very helpful and responsive throughout our engagement. Charlotte listened to our requirements and has created an itinerary for which we are very excited. Would highly recommend. Thank you Charlotte.

Abbie White

Bournemouth

Charlotte has been amazing would 100% recommend her to anyone looking to book a holiday in whatever capacity that maybe. Friendly , helpful, nothing is too much trouble so in all a delight to work with.

Clare Strama

Harlow

Charlotte has been wonderful. Super helpful and not pushy. Would highly recommend!

Rebecca Fox

Argyll & Bute

Charlotte was very focused on what type of holiday I wanted. She always responded positively and with care and consideration. Having Charlotte find my holiday meant that I didn’t have to trawl through hundreds of websites, or travel brochures, and terms and conditions. Even when my circumstances changed slightly it was no bother for Charlotte to research further holidays to suit my needs. I will be contacting her again for my next trip, and am very happy to recommend Charlotte to my friends. Thank you Charlotte xx

Jennie Penney

Bournemouth

Fabulous service, detailed and knowledgeable.

Ruth Rayner

London

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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01202 377019

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Travel Counsellors

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