Based In Exeter

Clare Payne

Available for new enquiries

Looking for help with your business travel? Find out how I can help here

It's Nice To Meet You

Hi, I’m Clare, your personal Travel Counsellor, based just outside Exeter in Devon.

I am an independent and impartial travel consultant with access to a vast, varied and competitive range of trusted suppliers and partners. This means I can plan your trip exactly as you would like it, with your requirements front and centre, creating a completely bespoke holiday especially for you.

Travel has been a huge part of my life for many years and I have been fortunate enough to explore a wide range of destinations all over the world, both with my children and without. That long standing passion for travel gives me a broad perspective on different styles of holidays, from chic city breaks and luxury beach escapes to complex multi centre itineraries.

Most recently, my family and I spent a year travelling throughout South East Asia and beyond, including Sri Lanka, Indonesia, Thailand, Malaysia, Vietnam, Cambodia and Australia. This unforgettable year on the road has added a whole extra layer to my experience: I have seen first hand which routes work in reality, which hotels are genuinely family friendly, and where to find authentic local experiences that make a trip truly special. It is this combination of extensive global travels and in depth, on the ground knowledge that I bring to every holiday I create.

I can assist with any kind of travel, including city breaks, family holidays, business travel, cruises, honeymoons, long haul adventures, golf holidays, as well as simple flights and UK breaks.

My aim is always to go the extra mile, providing the best possible service for my clients and taking away all the stress and hassle, so that you can simply relax and enjoy your trip. My working hours are flexible and I am more than happy to chat in the evening or over the weekend about your plans. I also remain contactable 24/7 while you are away, for complete peace of mind.

Aside from being safe in the knowledge that every element of your trip has been taken care of, you will also benefit from the protection that ATOL and the Travel Counsellors Financial Trust provide.

I have two main passions in life: my family and travel. I love getting to know my clients and understanding what really matters to them, then using my knowledge and experience to bring their ideas to life. I cannot wait to share that experience and expertise with you as we plan your next adventure together.

I am also incredibly proud to have been named a finalist for New Travel Agent of the Year at The Travel Industry Awards by TTG in 2024. To be recognised in this way, alongside so many inspiring professionals in the travel industry, is a real honour and a reflection of how much I care about every holiday I create.

Clare x

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My customer stories

Sent by Lindsay O

Claire has been amazing, accommodating all of my family’s needs and wants and was very patient finding all of our options. Booking our holiday to Florida was simple.

Sent by Pete W

Really professional and considerate. Clare listened to what we wanted and took it all on board to produce an itinerary to New Zealand that exactly met our needs. Flexible about accommodation choices and totally on the ball when it came to booking our flights. Have already recommended her to our friends!

Sent by Helen J

Super helpful and patient with our holiday to Thailand, as I am very indecisive and particular!

Sent by Debbie Kearey

I wouldn't go to a travel agent shop anymore if I needed ideas and help booking a holiday...Clare has always been very efficient , knowledgeable and helpful when we have booked through her...it's the way to go!

Sent by Julie H

Clare has been amazingly patient and helpful through our ever changing requests to secure us a really great travel package to Australia meeting all our needs. 100% recommend to all friends and family or indeed anyone. 1st class service - Thank You

Sent by Jenny Harley

Clare has been great in putting our holiday to India together for us. From the beginning, when we weren’t quite sure of our requirements, she has advised us on all different aspects and we think she has put together a fantastic holiday for us which we are thoroughly looking forward to.d

Sent by Jenny H

Clare has been great in putting our holiday to India together for us. From the beginning, when we weren’t quite sure of our requirements, she has advised us on all different aspects and we think she has put together a fantastic holiday for us which we are thoroughly looking forward to.

Sent by Keiron Northcott

Organised a perfect trip to Australia, Singapore and Hong Kong which ran like clockwork. Took all the pressure off

Sent by Rachel W

Excellent service from Clare. Absolutely delighted with my holiday choice and will definitely go back to her in future

Sent by Zoe S

For the first time booking a holiday has been completely stress free. Thank you! 5* service and we will be using Clare for every holiday now.

Sent by Adelle H

Clare was amazing, just thoughtful and professional. I have recommended her to friends

Sent by Leona S

Clare has been very efficient & very knowledgeable about what our family is looking for. Very quick & prompt responses to all our queries.

Sent by Isobel Brookes

I can't thank Clare enough for all her help, expertise and advice when planning our holiday. She has taken all the stress out of what is normally a very stressful event. She's amazing and so helpful. I have already been telling my friends and colleagues about her. She's an absolute credit to Travel Counsellors. Thank you Clare

My Blog

I absolutely live and breathe travel and I love to write about my experiences! Please take a look through my posts - you might find your own holiday inspiration.

Exploring The Ultra-Luxury Expedition Yacht Scenic Eclipse II

02 August 2024

In September, the ultra-luxury discovery yacht Scenic Eclipse II docked in Plymouth for a day as part of a UK and Mediterranean taster cruise before crossing the Atlantic to sail in the Americas and eventually spending the winter in Antarctica and we were lucky enough to be invited on board for the day! The original Scenic Eclipse, launched in 2019, became the World's First Discovery Yacht™, pion

Contact Me

Whatever your holiday needs I'm here to help you, so simply give me a call or send me an email with your contact details on and I can get things started for you:

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