Emma Caton

I'm based in

Preston

It's Nice To Meet You

Thank you for visiting my page and taking the time to find out a little more about me.

I am an independent Travel Counsellor with over 30 years of experience in the travel industry. Before setting up my own business, I spent many years with Thomas Cook, and for the past 6 years I have been proudly running my own travel business with Travel Counsellors.

I specialise in creating personalised holidays, from family getaways and short breaks to special-occasion escapes, all with friendly, professional support from your first enquiry until you arrive back home. If you are looking for expert advice and a truly personal service, you are in the right place.

Working for myself gives me the opportunity to work flexible hours, not just 9-5 pm, so I will be available at a time that will suit you.

All holidays are 100% financially protected and will always have contact 24/7.

If you would like to receive a free newsletter including special offers and promotions, please feel free to send me a email.

Looking forward to hearing from you.


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What my customers say

We recommend Emma to everyone we know as she always goes further than necessary and ensures we have a great time

Dave Sharples

Garstang

I already have passed on my recs to people I know. Thanks!!!

Andy Billington

Preston

Very supportive , answers questions in a timely manner to ensure holiday prices remain as quoted. Makes enquiries to ensure holiday runs smoothly

Helen Turner

Preston

Fabulous service on all levels. Can’t beat it. From making the booking to ending the holiday…Emma goes the extra mile. Highly recommend her.

Elaine Ryan

Australia

Very helpful grate customer service would highly recommend

Ky Elson

Preston

Excellent service from Emma Caton. She was fantastic throughout. She helped us find the most perfect holiday for our family

Josie Peace

Preston

We have used Emma to book a few holidays for us now , wouldn’t go anywhere else , excellent service.Thankyou so much Emma love from Tracy & John Maggie & Bill Xx

Tracy Livesey

Preston

So helpful at finding us the perfect holiday for a reasonable price, will definitely use again!

Anna Thompson

Preston

Friendly and efficient. What more do you need from a travel agent?!

Maria Allison

Preston

Thank you Emma for a seamless experience and package booked to our requirements.

Bonnie Winfield

Preston

Excellent service as always

Robert Preston

Preston

Emma is always amazing. I wouldn't use anyone else x

Karen Smith

Preston

Fantastic service as always. Emma always goes the extra mile to ensure we book fabulous holidays

Karen Nuttall

Preston

Emma is excellent. Nothing is too much trouble and she really goes the extra mile to make sure you get the holiday you want. Wouldn't hesitate to recommend.

Helen Smith

Preston

Love the service that Emma provides - so much so we have booked already via Emma for our 2025 holiday!

Lisa Thomas

Preston

Very helpful, very honest and thorough with the booking. I have faith in Emma. A very polite member of your team the experience definitely shines through.

Anjana Patel

Preston

Emma is always very helpful and no amount of questions are too many . She makes the process very easy

Helen Turner

Preston

Patient with our changing needs ! Our first time abroad as a family so great to have support in finding the right destination for us xx

Melissa Thorpe

Preston

We found travel counsellor Emma Caton very professional and very helpful Nothing was too much trouble. Her knowledge of travel is beyond belief.

Jean Dickinson

Preston

Emma was fantastic and looked after our booking for start to finish and even sent a welcome email to us at the hotel which was there when we checked in. Emma has also booked our next holiday and went out of her way to do so for us so that we got a great price!

Lisa Thomas

Preston

Emma goes above and beyond to ensure you get the holiday you want. Nothing is too much trouble. We wouldn't use anybody else.

Helen Smith

Preston

Emma always goes that extra mile to find that perfect holiday, listening and giving the best advice, always ready to answer any questions. Have 2 holidays booked now and will certainly recommend her to others.

Janet Sharples

Garstang

Emma is excellent and goes over and above her role

David Sharples

Garstang

Emma is so efficient with all things holidays. She delivers every time we ask for help. in the most professional way.. She comes highly recommended by us as a family. Wishing you continued success Emma x

Pamela Corcoran

Preston

Fantastic service, knows her job and does it perfectly ??????

Anjana Patel

Preston

Emma is a wealth of knowledge and she is a credit to TC??

Louise Lawson

Preston

Emma is amazing to deal with , she really cares that you get the right holiday .

Cheryl Brome

Preston

EMMA listened to my requirements and delivered. This is the second booking with Emma and again she did not disappoint.

Claire Shorrock

Preston

Emma is fab. Always very professional, caring and informative. A seamless booking with confidence.

Karen Smith

Preston

Emma listened to me and identified several holidays, including to countries I had not visited before. No detail was too much trouble to check out - I am now looking forward to my holiday at the end of March. Such a pleasure to have real customer service. Thank you Emma.

Denise Rutledge

Forton

Emma takes the stress out of booking holidays...I will defo use her to book again

Nicola Dickinson

Preston

Emma you were great x and would wholly recommend you x

Joanne Procter

Garstang

Brill service 10 out of 10 all the way Can’t fault it ????

Helen Cookson

Cabus

Emma offered us several well researched options which allowed us to book the perfect holiday. Wouldn't hesitate to recommend her, she was so helpful. We are delighted!

Helen Smith

Preston

Emma was amazing! I would like to take this opportunity to say a massive thank you to Emma for arranging my trip to Rome! Emma went above and beyond to find me the perfect package and nothing was too much trouble. It's an absolute pleasure dealing with Emma and I can't wait to book more trips with her in the future!

Alex Mills

Claughton on Brock

Fantastic service. Feel like a thorough search on the best package to meet our needs was done

Karen Nuttall

Preston

Excellent service so helpful

Kathleen Maddock

Preston

Great service, and knowledge. Went above and beyond to help book the holiday we wanted.

Judith Jeffrey

Preston

Emma was really helpful throughout booking our holiday!

Donna Carey

Preston

Great service, Emma has found us a brilliant family holiday for a great price. Very efficient, and found a holiday for us that matches exactly what we want

Emma Waddingham

Preston

Emma was fantastic in providing expert support and information to help organise our trip in 2022. Quick to respond and always very cheerful and helpful.

Anthony Connolly

Preston

Absolutely brilliant service. Everything was perfect. The holiday was exactly what we wanted and more. Emma was really helpful in organising everything and answering any questions we had. I'm really happy with the service Emma provided and will definitely book all our future holidays with Emma. Thank you.

Caroline Law

Preston

Emma is the nicest kindest and most knowledgable travel consultant I have ever met. In my opinion there isn’t anything she doesn’t know about travel and passes her knowledge onto her clients.

Pamela Corcoran

Preston

We have returned from a fabulous short break at Alhos D'Agua all inclusive at 3HB Hotel Guarana in Portugal. I would definately return again. It was clean with a wide range of food for all diets (vegetarian and vegan too) throughout the day, with three pools and within walking distance of two beaches. We opted for two excursions, dolphin watching with Dream Wave (booked with hotel there - may want to go with another provider if you want to come off the boat to the beach, ps we did see the dolphins too!) and Aquashow a waterpark, (booked online whilst there) again another clean venue with a wide range of water rides for all ages. The staff at the hotel are attentive and knowledgable about the local area. Look to have enough cash as hotel did not accept cards including the Spa, though there is an ATM, and, brush up on basic Portugese. I even learnt how to ask for oat milk! Highly recommend Emma whose patience, knowledge and care during the selection for the holiday is truly first rate customer service. Emma, your passion to ensure the holiday is right is so very evident and much appreciated, a friend for life and I continue to pass on your details. Until the next time!

Joshi Jariwala

Preston

Myself my husband and two children would 100% recommend Emma. We will now never be booking our holididays any other way. She has looked after us in a personal friendly and professional way. Any concerns we had were addressed without a second thought. I have felt much more reassured being able to put a face to a name and knowing I can contact her directly if needed. Thank you so much for looking after us so well and helping to make our holiday as wonderful as it was. Kaz Tom Lola and Leon

karlina gorst

Preston

Emma goes above and beyond. She's answers all your questions, available, mostly anytime of the day, never pushes for a sale. Bubbly person and explains everything in simple terms. Thanks Emma, a great asset to Travel Counsellors.

Harmesh Chauhan

Preston

Emma has been very professional and very helpful and looking forward to my holiday

Elaine Trickett

Catterall, Garstang

Excellent service and people that have used you have nothing bur praise. Given your number and details to one work colleague so far.

Tracey Walker

Preston

Very good service

Helen Cookson

Preston

Emma listened to our needs and supported our choices, giving advice accordingly. Nothing is too much trouble. Emma has taken the stress out of choosing and booking a holiday. We will definitely use her services again.

Sarah Morselli

Preston

Emma was efficient, knowledgeable and helpful. I felt we were in good hands. She made the whole process easy, I wouldn't hesitate to recommend her.

Helen Smith

Preston

Emma was amazing.. A great experience, excellent attention to detail and talked me through every step..

Karen Smith

Preston

Always great service

Sheila Nicholson

Grimsby

Excellent service from Emma. She made booking our holiday so easy and stress free. 10 out of 10.

Tracey Campbell

Preston

Amazing service, would highly recommend!!!

Lloyd Rigby

Preston

Due to circumstances very understanding and patience with our travel needs

Faidra Plaskett Bramwell

Preston

Emma, you were fab in finding the perfect house for marks 40th. Thankyou so much, we can’t wait to go and only 2 more weeks left!!

Yvonne Saunders

Bradford

Emma is fantastic and she goes that extra mile to find the perfect holiday for you.

Peter Harney

Lancaster

I have already recommended and wouldn't book a holiday any other way myself moving forward . Thankyou Emma

Helen Turner

Preston

Very friendly, helpful and goes out of her way to answer questions.

Jayne Sherridan

Preston

I couldn't fault Emma. Everything was explained properly and there was no pushy sales. She's at hand with any questions or concerns and I feel that every little detail has been looked into. Also gives lots of tips and ideas for your holiday together with any legislation news that is upcoming or you need to know before you travel. Thanks Emma

Harmesh Chauhan

Preston

Emma bent over backwards to ensure the booking of a great holiday was simple….for us anyway!

Karen Stephens

Preston

Very good and personal service from Emma.

Tracey Crosby

Preston

Emma provided an amazing personal service and communication in the booking process was excellent

Karlina Gorst

Preston

We really didn't know what to expect but we have been very impressed. Emma is wonderful she's found us somewhere we would never have found ourselves. We will be booking our holidays with Emma in the future.

Katie Yates

Preston

Additional offers

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Tailor-made for you

Your holiday isn’t just a trip away. It’s a longed-for escape, time to reconnect with loved ones, or a dream adventure you never thought possible. That’s why I take the time to truly get to know you and understand your hopes and expectations, then use my experience, connections and passion for the destination to create a trip that makes those dreams a reality.

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Personalised service. Always

When you plan a holiday with me, you’ll be given my personal mobile number from the very first call. I’ll listen to your thoughts and ideas like I would a friend and arrange accommodation, activities, and flights that are all personalised to you. And I’ll share my personal tips and recommendations, so you can experience the true beauty of each destination.

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Stress-free travel, and more time
for what matters most

I believe your time away should be stress-free, easy, and seamless from start to finish. So, I take care of all the details for you - from ATOL protection, insurance, and flexible payments to access to the myTC app, which keeps everything in one place.

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Support when it matters most

If the unexpected happens, you can rest easy, knowing that I’ll handle any last-minute changes, flight cancellations, or disruptions before you even pick up the phone. So you always feel happy, carefree, and ready to make the most of every moment.

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01772 980 080

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