My name is Enfys and I'm your local Travel Counsellor here in Bedford, though my clients are spread nationwide.
I book and manage all types of incredible holidays and travel experiences for my clients. Every enquiry is different and as I build a relationship with my customers I find out what would be the perfect choice of trip for them and build a seamless set of arrangements to suit. My customers then tend to come back to me for their trips, mini-breaks and adventures so I get to know them well. This allows me to really understand what each customer enjoys and enables me to make recommendations to suit their personal travel style & budgets again and again.
I book all types of wonderful holidays from worldwide group tours and cruises to tailored trips; for example winding itineraries through Asia, road trips in the USA, bespoke honeymoons, luxury family beach holidays & Disney adventures. I also offer incredible safaris, villas and deluxe All-Inclusive holidays, amazing group tours, UK cottages, European trips, and cruises.. the list is endless!
I have the expertise and award-winning Travel Counsellor technology to make your booking an enjoyable, smooth and secure process. Your arrangements will be 100% financially protected and I will be your personal Travel Counsellor managing your booking from beginning to end; and then again for your subsequent holidays. From start to finish I manage the full umbrella of arrangements including flights, accommodation, car hire, holiday experiences, reservations and even the airport car park and pre- departure bits they need. I’m like a holiday personal assistant but without the price tag. There are no extra booking fees for using my service – like most travel agents - and any quote I provide is fully non-obligation.
Travel Counsellors have consistently received 'excellent value for money' ratings from our customers for years too. If you're interested in seeing our amazing Trust Pilot review then have a look and you'll see we have over 3,500 4.9/5 reviews which is testament to the care and attention we give each of our customers.
I can also offer bespoke group travel arrangements; from school groups, to cathedral groups, to corporate groups and wellness groups. Because what I do is so tailored I can arrange anything which is required and Travel Counsellors have an excellent groups department who I work alongside to make these complicated itineraries run smoothly.
Travel Counsellors are a leading, British, Travel franchise company which gives me the backing and financial protection of a large company whilst running my own personal With Enfys travel business. I have worked in the travel industry since 2010 and have been lucky enough to travel the world a huge amount on business and leisure. If you are looking for impartial and honest advice, please give me a ring or send me an email. Don’t be put off by my difficult-to-pronounce-name, it’s a Welsh name pronounced ‘En-vis’!
I look forward to hearing from you soon and getting your travel booking under way.
Contact Me
Whatever your holiday needs I'm here to help you, so simply give me a
call or send me an email with your contact details on and I can get
things started for you:
I absolutely live and breathe travel and I love to write about my
experiences! Please take a look through my posts - you might find your own
holiday inspiration.
We’re delighted to be listed in the Sunday Times PwC Top Track 250 for the sixth time!
I’m delighted to confirm that Travel Counsellors has been listed in the Sunday Times PwC Top Track 250, which this year recognises the important contribution companies have made during a challenging period for many people.
This is the sixth time we’ve been ranked in this prestigious list of UK companies, and I’d really like to take this opportunity to thank you for all of your support.
Please don’t hesitate to contact me for help with your upcoming travel plans, as we continue to navigate through this time together.
If you have any travel related questions or holiday enquiries that I can help with then email me on whether you've booked with me before or not!
enfys.maloney@travelcounsellors.com
As travel arrangements continue to change and caution lingers, we’re looking ahead to start making plans to get excited about, beyond this year.
Whether you’re looking to explore more of the British Isles or you’re ready for a complete change of scene and want to jet off to your favourite destinations, or discover some new ones, our collection has all you need to reconnect you with what you know and love about travel.
Choose from dipping into your own private oasis, relaxing in an Indian Ocean island sanctuary, embracing your inner explorer, or embarking on a scenic route that proves the journey is just as important as the destination.
I am available to create options to suit all budgets and tastes. Let me guide you through the various destinations within our collection to ensure you are fully up-to-date with the latest guidance.
Would you like to join my newsletter mailing list?
I send out wonderful holiday offers, travel updates and travel inspiration on a weekly basis.
If you’d like to receive this please send me a message on here with your contact details or send me an email to Enfys.maloney@travelcounsellors.com and I’ll add you to the list.
You can unsubscribe anytime but I find that people usually really enjoy the emails sent!
A number of new followers have found my travel page recently so I thought I best introduce myself properly once again.
So, I'm Enfys (Welsh name pronounced En-vis) and I run my Travel Counsellor business here in Bedford, but my clients are scattered nationwide.
I can arrange anything travel related including:
Worldwide tailor made arrangements
Family holidays & adventures
Disney & Lapland
Bespoke honeymoons
Group tours
Cruises
Safaris
Private Villas
Complicated round the world flights
Luxury all-inclusive Holidays
UK cottages and city breaks (very popular right now)
Train travel (European tickets/ Interrail/ Japan rail-passes etc)
......and pretty much anything else you can think of if you're staying away from home!
There are no consultation or booking fees for using my service, similar to a high-street agent the prices I have are all inclusive and it's rare to have any separate booking fees.
I offer much more than a traditional agent, which keeps my customers coming back again and again. I work hard to find my customers the very best set of arrangements to suit them and their travel budget so they don’t have to.
I've travelled a lot myself including all over South America, Australia and New Zealand, Japan, China, Mongolia, Burma, Thailand, Cambodia, Laos, Vietnam, Malaysia plus all over Europe and a bit in California. My husband and I travelled solidly for about 2 years which is what inspired me to begin my career in travel and I've since been away a huge amount with my work.
Travel Counsellors are a leading British travel franchise company which gives me the backing and financial protection of a large company whilst running my own personal travel business. They don’t advertise at all so we’re massively reliant on word-of-mouth and recommendations to grow which suits my way of working perfectly - Travel Counsellors get tons and tons of awards year on year based on their customer service, delivery and exceptional holidays which is fabulous!
You're welcome to read more about me and Travel Counsellors online here:
https://www.travelcounsellors.co.uk/enfys.maloney
Thanks for reading! Sorry it's so long!
If you know anybody who loves to travel then please share my contact details.
message me to discuss your next trip on enfys.maloney@travelcounsellors.com
Find me online by using my hashtag #enfystc
Some of my wonderful repeat customers came back to me this weekend as they wanted to find a luxury-log-cabin style lodge for their October break. They wanted a hot-tub, views, a wonderful location, and top facilities in a beautiful setting.
And today we booked this place - doesn't it look wonderful?
These guys actually made my day/ week/ month as they said they wanted to book with me, even though they could have got a special discount if they booked online elsewhere. I was soo touched by this, and I'm so glad to have such great customers who come back to me again and again.
I offer so much more than a human-less & faceless website and just love that they saw the added value in having me manage their arrangements compared with the internet. I'll be here to help if anything needs tweaking or changing pre-holiday and will be here to ask how it went after they come back. Then, I'll be here once again to plan their next trip when the time comes!
I can now book your next motorhome adventure!
I can now book these for short breaks or longer trips throughout:
Europe (including in the UK)
USA
Canada
Australia
New Zealand
... and beyond!
Do you love or loathe camping holidays?!
I absolutely love a good road trip and camping adventure so can't wait to start booking these for my customers. I've taken this type of holiday in New Zealand, in Australia, in the UK and would love to go with the children to Europe in a motorhome one day too!
Message me via email at enfys.maloney@travelcounsellors.com for more info. Booking ahead highly recommended for best availability.
Hello Maldives...
Located off the scenic island of Medhufaru, Soneva Jani’s water villas come with everything anyone would need for a luxurious and memorable stay including a walk-in minibar, wine cellar, outdoor bathroom, private pool, gym, television lounge, retractable roofs, sun loungers a children's sleeping area and even a water slide. That’s right, guests here can zoom from the upper deck of their villa straight into the glistening turquoise waters of a picturesque lagoon.
You can also get up-close and personal with the fish without getting your toes wet as the villas feature sunken seating areas in the open plan living room with a glass bottom, perfect for admiring the marine life.
This is such a show-stopper destination and is on my list for once the kids are a tiny bit older!
I just love an impromptu little mini-break!
We've come to Bristol for a couple of nights this week and it's great to be away... despite Storm Francis howling away yesterday!
The kids were so excited to see the city lights and enjoy looking at Bristol's amazing street art and all the boats in the harbour last night.
We've been on several city-breaks with the children this year and the more we do it the more I realise that family mini-breaks are just the best. The kids are only 2 & 4 and as always there are stressful moments in getting away but family travel is so worth it, even for a simple getaway.
Hopefully next year we'll take them by train to Amsterdam or Paris and enjoy the sights from a child's perspective. They'd love the markets, museums, street culture and parks and they get super excited about public transport (the weirdos)!!
Bristol Suspension Bridge is also beautiful. You'll find woody walks on one side and Clifton's beautiful Georgian buildings, antique shops and cool bars to mosey by on the other... and a short walk or bus ride down the hill will take you past Bristol University to the city centre.
Before we moved to Bedford we lived in Bristol for years and we booked a 2 bedroom city apartment right in town and from there we'll be able to wander to the shops, visit St Nicks' Market or go to one of the museums or whatever takes our fancy.
We've not been on a 'proper' holiday this year due to Covid but are absolutely loving these UK stays we keep going on. Mini-breaks are great for families with kids of all ages, couples, solo travellers and anybody else who fancies seeing what's right here on our doorstep in the UK.
If you're after this type of break, a UK cottage or luxury lodge break then let me know. These types of holidays are so popular right now and Travel Counsellors have so much to offer right here in Britain so let me help you find your next break.
Where's your favourite mini-break destination?!
Let's plan your next trip together - just message me to get started and we can begin brainstorming some ideas!
How's your summer going?!
After complaining all week last week that it was too hot, today it poured all day and we now have the fire on after getting utterly drenched at Woburn Safari! Mad weather!
September is usually one of my busiest holiday booking months of the year so it's nice to enjoy a relatively quiet few weeks during August with the family and enjoying days out like these.
What have you enjoyed this summer? And what are you looking forward to in the coming months?!
Last night we escaped the kids and went out. Hallelujah (never happens)!
My husband and I have travelled a lot, including all over South America, Australia and New Zealand, Japan, China, Mongolia, Burma, Thailand, Cambodia, Laos, Vietnam, Malaysia plus all over Europe and a bit in California. We travelled solidly for about 2 years which is what inspired me to begin my career in travel and I've since been away a huge amount with my work.
Each night whilst we were away we would play cards most evenings... there were no smart phones then! ... and last night when we went out we took our cards too.
Does anybody else do this?!
Turn away now if you don't like beautiful Italian villas..!
Or, if you are in fact quite partial to a rustic & charm filled private country house then have a snoop at what I booked for a new customer recently.
This place sleeps 11, has it's own private pool, the most wonderful outdoor pizza oven & dining areas, beautiful un-manicured gardens and just everything you'd want from a stay in Italy.
It's about an hour drive from Pisa and just a stone throw from the finery of Florence. The family I have booked it for will have all the joys of Tuscany as well as the surrounding towns and cities to explore at their leisure as I also booked a car hire for them for the duration.
This booking was made for a new client who was recommended to contact by another of my customers who recommended me on Facebook. After the (very) difficult time the travel industry has experienced over the past few months due to Covid19 I'm so grateful to my wonderful customer base who continue to recommend and refer me. I haven't been this busy since February and I am loving booking all these amazing holidays again!
Let me know if I can help you with your holidays!
Long post alert!
I was asked recently– “what do you recommend for people with older children”? And if got me thinking – Do any of you have older children? Maybe you’re looking for a family holiday beyond the ordinary beach break?
After a quick brainstorm here are a few ideas to get you started. I reckon that any destination you as the parents want to visit can be tailored to incorporate tons of wonderful experiences for the whole family.
> You could go on Safari, children & teenagers love animals so why not take them on a trip they’ll remember forever?
> You could go to New Zealand and get a motor-home/ big campervan and go for a proper explore (I used to live in NZ so can help with a suggested route and everything)
>You could take them to the Waterfalls and Lakes in Croatia, get a car hire and end up on a beach
>You could take them Sailing in Australia, see the great barrier reef, see Kangaroos and go to the wonderful Australia Zoo
>You could pick up bikes and go cycling around some ancient cities in Asia, you’d see buffalos and rice paddies, charming villages and wonderful exotic plants
>You could take them kayaking in Canada and maybe Whale spotting?
>You could take them to Lapland
>You could go by train to see the Christmas markets this winter (I’m going to take my 2 & 4 year old to Brussels I think)
>You could go to Paris by train for some culture then on to Disneyland to finish
>You could take them to Japan – one of the safes counties ever, and so amazing for any child who loves trains, technology, nature, animals, and again there is a Disneyland in Tokyo
>You could go Skiing in Italy
>You could go to see Niagara Falls
>You could go and play with Elephants in Sri Lanka
>You could zip-line over the Ankor Wat temples in Cambodia
>You could go to Dubai as a stop-over and have a few days camel riding, sand-dune buggying, or enjoying the waterparks on your way on to wherever you’d headed next...
As long as you’ve planned your trip to cater to the kids, any destination can be brought to life for them. Travelling as a family is so much fun and the memories made by having these authentic and amazing experiences is just wonderful. Can you think of any others to add to my list?
I love Japan, and if you're thinking of heading that way then please get in touch. I just love the tranquil gardens, amazing shinkansen (bullet) trains, the food, and the traditional stays and the onsen experiences (think thermal baths). The neon cities are mind-blowing and the nature trails and hiking second to none.
From arriving to Narita Airport I took the train into Tokyo to spend a few nights then headed down to Hakone. In Hakone we stayed in a wonderful Ryokan (traditional Japanese Inn), where I enjoyed the Onsen, total relaxation and the incredible traditional food that's served as part of the stay. From here we took the train to Kyoto then on to Nagoya and Takayama before going on to Osaka before returning to Tokyo to fly home. The whole trip was entirely amazing. The local people were unbelievably accommodating and friendly. I loved the random vending machines from which you could buy a cold drink, umbrella or game from quiet corners. Osaka was a huge surprise to me - I didn't expect to enjoy it so much. It was so busy and bright and the food there was probably the best I had. Going by Shinkansen (bullet train) was fantastic; to hurtle out of the vast cities into a different world full of quiet villages, serene rivers and gentle landscapes was such an experience.
You might not realise but Japan is an incredibly safe place to travel to as a family and kids always love the range of experiences on offer. It's a wonderful destination for everybody; couples, single travellers, young adults and children are all catered to as I can create an itinerary to meet each of my clients' travel wish-list and budget. One of my very favourite suppliers is a Japan operator (who I used to work for so I'm 100% bias) so I know exactly how to put both simple and not-so-simple itineraries together to deliver you the very best of Japan. And, don't forget, if you'd rather go as part of a group then I have wonderful small-group tours to offer you too.
If Japan isn't on your bucket-list.... then it should be!
Over the years I have spent months and months out in Asia; it's such an amazing destination. The variety of what's on offer is staggering. From luxurious remote beaches, to incredible temples, wonderful landscapes, busy markets, and thriving cities - there is no end to what's on offer. There is just so much to discover, taste, experience, feel and enjoy.
One of the most common questions I get asked is 'when is the best time to go' and in all honesty there is not a simple answer. From November to March is peak season as it's the driest time in Southeast Asia but you really can travel year-round to most of Asia. I've almost always visited in off-season/ the wet season, but it's never wet everywhere, and I prefer the fewer crowds! I will work with my clients to tailor the arrangements to fit not only the travel plans but also to compliment the weather for that time of year.
My husband and I took our 10-month-old daughter from Hanoi via Hoi An down to Ho Chi Minh City and it was wonderful. She loved the noodle soup the best and the locals adored her. Yes, it was hot when we went in June, but I'd arranged good hotels with Air Con and lovely swimming pools so during the hotter parts of the day we could relax, nap the baby and enjoy the hotels facilities. I'd also arranged for all our transfers to be private and for the car to have a baby car seat for her safety.
To list where I've been to in Asia (most many times more than just once) the list goes like this:
Vietnam, Laos, Cambodia, Thailand, Burma, Malaysia, Indonesia (Bali & Lombok), Hong Kong, China, Japan & Mongolia. And I've loved every single trip!
I was reminded this week about just how much I love Vietnam & Cambodia. I've travelled extensively all over Asia and love the variety of what you can do.
Did you know that you can zip-line over the Angkor Temples in Cambodia, cruise in Halong Bay, eat the best food, have a pristine beach stay, and hike in the mountains around Sapa all in one 14-day holiday?
Vietnam & Cambodia make the perfect pair and you can enjoy both a culturally rich tour as well as making sure it feels like a holiday with plenty of relaxation too.
I've been to Asia many many times too, so I'm well placed to help with your plans if you're thinking of going to Vietnam & Cambodia. In fact I took my husband and baby out when she was 11 months and had the most amazing time!
Contact me today on 01234 490 014 or email me on Enfys.maloney@travelcounsellors.com
I'd be delighted to help with any of your travel plans.
Hooray!
I can book all of Sykes UK Holiday Cottages as well as all of Hoseasons properties amongst others. The UK is such a wonderful place to take a holiday and I have so many lovely places to offer you. I'm originally from North Wales so I'll probably try and convince you to take your holiday in Snowdonia but I can also book stays across the UK, I'm just a tiny bit biased :)
And no, of course there are no booking fees for booking Sykes or any other cottage with me!
My (now) husband and I spent months in South America a few years ago and we celebrated New Years here in Rio de Janeiro. It's a vast and stunning city. This is an image of the view from the Sugarloaf Mountain - you can take a cable car up to the summit. From the top, you'll be able to enjoy 360-degree views across the sprawling city below, Guanabara Bay, Copacabana Beach and up to Christ the Redeemer statue.
The itineraries you can take from Rio are amazing and so diverse. Have you ever looked up Iguazu Falls?!
Have I mentioned how much I love Peru?
I spent just under 2 months there with my husband some years ago. We went to Spanish school in Cuzco, hiked the Inca Trail, saw incredible condors (massive indigenous birds), enjoyed Pisco Sours (vile egg-white-based alcohol), saw the white stone and beauty of Arequipa, hiked down into the Colca Canyon which is one of the deepest canyons in the world. We rafted down incredible rivers, camped, biked, relaxed, enjoyed the 'highest Irish Bar in the World' and so much more.
Before I worked in travel, I travelled. We backpacked around the world for 2 years more or less and although I have now swapped hostels for more comfortable hotels the feeling you get from a proper break away from the ordinary still drives me and inspires me every day.
If you want a tailored trip to fit you please contact me on Enfys.maloney@travelcounsellors.com and we can start putting your next adventure together.
My customer stories
Sent by Martin Copland
Bedfordshire 09/01/2021
Enfys has been brilliant to deal with ever since we first started planning a trek to Everest Base Camp over a year ago. Not only did she completely move the holiday for us (and my uncle and aunt) once when our plans changed, and once when we then cancelled our holiday. She liaised both with the tour company and the airline with the minimum of fuss and all it needed from me was one phone call to Enfys. Our refunds swiftly followed and as a result I would have no hesitation in recommending Enfys and Travel Counsellors when planning your holiday.
On the positive side of things, Enfys successfully found us a luxury lodge in Shropshire between Lockdowns and planned a trip to Lapland. We will return to the latter when the lockdown has ended and probably go there in 2022. In fact, she will be getting a lot of phone calls from us from Spring onwards as we her need to organise my 60th trip to Italy, rebook Nepal and probably about half a dozen other requests to catch up for lost time.
Enfys is a complete star and I highly recommend her!
Sent by Helen Haigh
Bedfordshire 11/12/2020
Pandemic Cancellation Review:
Enfys/Travel counsellors were supportive through the pandemic and offered a number of options when dealing with cancelled holidays, always making you feel that your trip and cancellation was important to her as it was to you, even though it must have been a very tough time for the industry.
I hope you have a lovely Christmas, I look forward to rebooking with you next year!
Sent by Jean Duerden
Blackburn 10/12/2020
Pandemic Cancellation Review:
We were looking forward to our Great Rail trip to Switzerland, a company we have used several times before, always booking direct. This time we booked through Enfys and are so grateful. The holiday was booked for April and obviously had to be cancelled but because it was booked through Travel Counsellors there was no problem as we were compensated wit TC credit, not Great Rail vouchers. Enfys has now booked us in for a trip on the North Coast 500 including a bucket list visit to Orkney using that credit. Marvellous service as ever from Enfys. Thank you so much.
Sent by A Anon
Bedfordshire 09/12/2020
We are so so pleased we came to you for help with this massive decision, the most we've ever spent on a holiday, ever! It might even have overtaken our wedding!
Thank you for all your wisdom, patience and hard work - honestly couldn't have done this without you! and now we will be recommending you far and wide!
Sent by Rachel Endersby
Bedford 07/12/2020
Pandemic Cancellation Testimonial:
Enfys helped us navigate what could have been a very complicated and upsetting process to cancel our 2020 holiday plans. We were gutted we were unable to travel, and equally gutted for Enfys after the amazing work she had done in creating an exciting itinerary for us. But, she managed to help us to unpick our plans so we were not left out of pocket.
Her advice was clear and easy to understand (unlike our travel insurance policy!) and we felt well looked after. We cannot wait to come back in 2021 and book another trip - but this time we WILL be going on it!
Sent by Michael Barker
Bedfordshire 07/12/2020
Pandemic Cancellation Testimonial:
This year Enfys organised the trip of a lifetime for us, trekking to Everest Basecamp!
Perfect itinerary with a great company and good deal on flights, then came Covid!
No worries, with great professionalism she kept on top of things and arranged full refunds of all our costs.
Can't tell you how pleased we are, if it weren't for Enfys I'm sure we would still be fighting for refunds.
Want to be looked after from start to finish? Trust Enfys.
Sent by Alistair Moore
Bedford 07/12/2020
Pandemic Cancellation Service Testimonial:
We were both so pleased with how you handled the whole process, keeping us updated regularly with progress and explaining in detail all the measures that you were taking to obtain the refunds from the different suppliers.
You were excellent at giving us clear options and suggestions with regard to our insurers if we failed to obtain a refund, and although the whole process at the time seemed to take a while, in hindsight it was actually a very short timeframe and we received all our holiday money back in full, which was a great result given the circumstances and at the beginning of the process would not have been even a best case scenario for us.
Travel Counsellors seemed to take a very personal and supportive approach given how many other refunds they must have been processing, and overall I think everything was handled extremely well.
Sent by Sarah Curtin
Bedford 07/12/2020
Pandemic Cancellation Service Review:
Enfys put a lot of time into finding myself and two girlfriends a perfect holiday in Zakynthos Greece, even though we had an extremely tight low budget. Sadly due to covid19 our holiday plans were cancelled and Enfys again came to our rescue and sorted out all the refunds on our behalf. I would thoroughly recommend Enfys and when we can go on holiday again I will be asking Enfys to arrange a perfect holiday for us again, hopefully in 2021.
Sent by Rachel Endersby
Bedford 04/02/2020
Fabulous service from Enfys: she's been approachable, patient, and very knowledgeable and pays attention to the small details to make sure your trip is planned to perfection. We will be back!
Sent by Anwyl Cooper
Bristol 03/02/2020
An extraordinary journey into the Polar night was made even more wonderful with Enfys's help. She booked our rather complicated journey, getting much better deals than I could do. We had privileged seats on the plane to Svalbard, nice, and excellent hotels en-route & in Oslo, really conveniently situated and with super Norwegian breakfasts! And she doesn't even charge any fees!! Enfys is a star.
Sent by Anwyl Cooper
Bristol 06/12/2019
Enfys was so patient with us and all our tooings and froings and got us super-well sorted in the end!!! Thanks so much!
Sent by Colleen Anon
Bedfordshire 13/11/2019
Enfys has been supportive & resourceful in finding us a dedicated itinerary for our holiday. I wouldn’t hesitate to recommend Enfys for her dedicated customer service. Enfys is amazing!
Sent by Steven Byrne
Cheshire 08/11/2019
Enfys arranged a weekend break to Barcelona for my wife and I. From start to finish her attention to detail was excellent – she listened to my requirement and delivered a wonderful experience, from the hotel to the excursions, the attention to detail was wonderful. I would highly recommend Enfys and Travel Counsellors to anyone who wants the hassle taken out of planning a trip
Sent by S Mason
Bedford 14/10/2019
Enfys was very helpfully .. tailored and personalised our family surprise holiday .. worked around our budget and easy to communicate with made the booking experience very pleasing!
Sent by Jim Prowse
Blackburn 11/10/2019
Had quite specific requirements and Enfys came back with the answer and a choice of hotel about 24 hours later, and at a very competitive price. 10/10
Sent by Maria Whitlock
Bedford 08/10/2019
Friendly and professional service and readily available to answer any questions . 10/10!
Sent by Jean Duerden
Blackburn 05/10/2019
Enfys has booked several holidays for us and her personal touch and diligence have made each one a huge success. Wouldn't book a holiday without her. Have already recommended her to lots of friends.
Sent by C Evans
BEDFORD 02/10/2019
The most easy holiday I have ever booked - I would never have been able to navigate the many hotels / package options for my trip on my own. Guaranteed I will be using Enfys’ services again!
Sent by Carmai Pestell
London 29/07/2019
Enfys has booked some wonderful trips for my husband and I to the US and Japan. Her knowledge of destinations is second to none and she has made some excellent suggestions to enhance our trips. Enfys takes a lot of care and time to find the perfect thing and she doesn't mind going back a few times to make sure everything is perfect. She has also sent us a guide book for our upcoming trip, which was a lovely extra touch. Thank you!
Sent by Jean Duerden
Lancashire 23/07/2019
Enfys Maloney was recommenced to us as a Travel Counsellor but I had never heard of such a being. Wondered if this was going to be a fee paying service and probably very expensive. Decided to give it a whirl and rang Enfys with a couple of ideas for holidays in 2019. Very soon Enfys came back to us with suggestions, including proposed flights and accommodation. A personal relationship and service resulted from this and we wouldn’t think now of organising a holiday without using Enfys. The personal contact is invaluable. A problem occurred on one holiday when we found ourselves stranded in Palermo. A quick phone call to Enfys helped us sort out the issue and it was very reassuring to know there was someone there for us when in difficulty.
Enfys has the ability to make us feel secure with our holiday bookings and takes the stress out of travel. We highly recommend her.
Sent by Ceirios Huws
London 02/07/2019
Enfys went out of her way to ensure we had everything we wanted in our booking, and even suggested some things we hadn't thought of which was so helpful. Her expertise was obvious, and the level of service was excellent, friendly and very accommodating.
Sent by Steven Byrne
Manchester 19/06/2019
Enfys has helped me put together a trip as a birthday gift for my wife. She was took down my requirements and delivered a brilliant result. Not only did she deliver on everything she promised, her follow up service has been excellent - if the trip is as good as the service Enfys has delivered it will be exceptional. If you need some one who will give you expert travel advise and put together packages I cannot recommend Enfys highly enough.
Sent by Karen Gipp
Cambridge 17/06/2019
I found Enfys helpful, informative and incredibly knowledgeable. Even though I wasn't 100% sure what I wanted when I came to her she took the time to work with me to tailor the holiday to exactly what worked for me. She worked around my availability with patience. I will be recommending Enfys to all my friends and family and will myself use her again for future travel bookings. Thank you Enfys.
Sent by G Karen
London 11/06/2019
I seriously cannot thank you enough for all your help organising this holiday. You have been brilliant. xx
Sent by Kathleen Dean
Bedford 22/05/2019
Amiable, professional, clear communications with prompt responses (unlike her client!) and helpful. I am finding her assistance very useful.
Sent by Claire O'Neill
London 22/05/2019
Enfys was so wonderful and helpful all the way through and continues to be. Booking through her seems to be a no brainer to me.
Sent by Sonia Whitlock
Bedford 22/05/2019
Enfys was extremely professional and we felt we could trust her complicity with our travel plans. She stuck pretty well to the budget we gave her and she was so quick to get back to us. I would highly recommend.
Sent by Rose Vickers
Brussels 22/05/2019
Enfys is always our first thought when we want to organise a holiday. She is reliable, efficient and understands what we need exactly. Thank you!
Sent by Gillian Maloney
Skipton 22/05/2019
Extremely efficient and bespoke service.
Sent by Lesley Williamson
Manchester 22/05/2019
A fantastic experience booking with Enfys - it has been so fun planning our trip with someone as passionate as we are about having a great time. We can't wait to go. Many thanks to Enfys for all of her hard work on our enquiry.
Sent by M Fulbright
London 22/05/2019
Really great service and very thorough and prompt communication.
Sent by Ian Clarke
London 22/05/2019
Wonderful support. Enfys thought of everything!
Sent by Nibby Bailey
Bedford 22/05/2019
Enfys was super efficient and listened to all my holiday criteria finding us the perfect family holiday! Can’t wait for October!!!! Thanks very much Enfys, we will be in touch again for our next family get away!
