Francesca Arrow

She took quite a complicated request and handled it with so much care you'd think it was her own trip she was booking! 10/10

Thailand you were incredible! A massive thank you to Francesca for putting together our dream trip. Three families, thirteen people, a popular place and time of year which was going to be a challenge and you smashed it! We loved every minute of the recommendations of places to go and things to do. Boat trips, floating camps, feeding elephants and then the most wonderful hotel to spend Christmas and New Year at. We couldn't have done it without you! Thank you x

Francesca is a travel enthusiast and has listened and done her utmost to accommodate our holiday wishes. She is flexible with plans and a great communicator. Would happily recommend her and the travel counsellors team, who have organised great holidays for us in the past few years. Looking forward to this one- Thank you! 10/10

Francesca makes it her mission to find a holiday that aligns with our family needs and wishes. We couldn’t recommend her enough. 10/10

Great personal service by someone who cares

Francesca has been amazing at guiding me through the process, couldn't recommend enough. Many thanks Jenny

Francesca was very helpful and always answered my questions quickly. I have booked two trip through Francesca and I look forward to booking many more, I would highly recommend her in the future.

Very helpful and responsive - a pleasure to deal with! Thank you

Francesca was great from start to finish, including helping with with the app! Would definitely go to her again for future holidays xx

This is the first time Francesca has arranged a holiday for us and I am very impressed with the help and guidance she has been able to offer. I have used Travel Counsellors a number of times in the past and have always found them to be efficient, very knowledgeable and of very high standard. I certainly have no hesitation in recommending Francesca and Travel Counsellors to friends and colleagues.

10/10

Francesca was great at finding and tailoring the perfect holiday to us we feel so excited to go on our holiday and it took all the stress off of us.

⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Travel Experience with Francesca! I honestly cannot recommend Francesca from Travel Counsellors highly enough! We approached her with a last-minute request for a summer getaway to Greece, and despite the time pressure and our fairly specific preferences, she absolutely nailed it. We had a particular island in mind, and within just a few hours, Francesca came back with an itinerary that perfectly matched our style, budget, wish list and even exceeded our expectations. Her attention to detail was second to none, and she handled every aspect of the trip flawlessly. From flights and luggage to transfers and ferries, Francesca took care of everything. The booking and payment process was seamless, and the communication throughout was simply outstanding. Not only before the trip, but also while we were away, which gave us complete peace of mind. Thanks to Francesca’s incredible planning, we were able to fully relax and enjoy the stunning island of Paros without a single worry. It was truly one of the smoothest and most enjoyable holidays we've ever had. Francesca, thank you for your professionalism, care, and dedication. We are already looking forward to planning our next adventure with you next summer!

Francesca was super helpful and quick to come back with options that fitted our brief perfectly. She really listened to what was important to me and found a great place to stay

Francesca has been so efficient, and her attention to detail is impeccable since I first raised my enquiry. It is very comforting knowing someone so competent has planned my holiday and now I cannot wait to go!! Will 100% recommend her

After good sound advice and extensive research to match my requirements, I am confident that I have been sold the best possible deal.

Amazing service - friendly and caring yet professional. Love the app and would certainly recommend Francesca to anyone!

Francesca was super helpful and quick to come back with options that fitted our brief perfectly. She really listened to what was important to me and found a great place to stay

I would and have recommended Francesca to friends and family. The service is top tier and she took all the stress out of booking a holiday. She has found us exactly what we were looking for, answered all questions I had and made the whole process so easy/straightforward. It’s so reassuring that Francesca is on hand after booking and all the way to during the holiday.

Francesca makes booking a holiday seem easy! She is exceptionally communicative, resourceful and thorough. Francesca saved me time and gave me choices based on her research and knowledge. Couldn't recommend her highly enough.

Francesca really listened to what we were looking for as a family and chose the perfect location for our trip. On top of this it was great to know she was checking all was well while we were away, it was a huge comfort.

Worked to challenging requirements. Was prompt. Excellent communication. Explained everything in full. Offered support throughout. Spent time considering needs. Friendly, approachable, professional.

A superb efficient service. Found me exactly the holiday myself and my friends were looking for. I also appreciated her great communication skills.

We would absolutely recommend Francesca. She took our brief in to full consideration, was prompt, professional and provided multiple options for our holiday. The whole process was extremely smooth from start to finish.

All I had to do was pack my suitcase! Francesca knew exactly what I was looking for and has a great eye for detail.

Couldn't ask for better service.

Francesca go to know me so she could understand what was important to my family. She came back quickly with some perfect ideas.

Francesca's professionalism removed all the guesswork from the booking. Hassle free holidays....brilliant!

Francesca has been brilliant in organising our trip for this spring and we will be recommending her to everyone and anyone we can!

Managed to get the holiday just right and ticked boxes I didn't know I had! 10/10