The On-board experience

The Residence

With a living room, separate bedroom and ensuite shower room, it is the only three-room suite on a commercial airline, designed for two people travelling together. It’s a truly unique and bespoke travel experience, delivered with complete discretion and limitless hospitality. 

Duty Free

Why wait until you're on board to start shopping? Now you can receive a 10% discount when you shop for the latest fragrances, cosmetics, jewellery, watches and more and have them delivered directly to your seat on board. Select your choice of duty free products for your next flight and get 10% off the total amount of your pre-order. 

In-flight entertainment

We have taken big-screen entertainment to the sky and you are in control with the E-BOX. Blockbusters, world cinema, multiple languages, TV dramas, sport, documentaries, news, a 400 CD library, radio channels, audio books and games – there are hundreds of hours of entertainment to choose from. 


Paving the way for a new age of glamorous and sophisticated flying, the beautiful new uniform collection possesses a style which characterises our brand and enhances our reputation as the standard-bearer of superlative customer service.


  • The Residence – the only three-room suite in the sky.
  • VIP Travel Concierge service – takes care of guests booked into The Residence from the moment of reservation right through until the end of their stay with Etihad.
  • Luxury chauffeur service - Etihad Airways First Class and Business Class guests can enjoy personal chauffeur services at more than 40 cities across our network.
  • Airport lounges - Our world-renowned guest experience begins well before departure and lasts long after arrival. You will experience comfort and an intimate atmosphere that will would set the tone for your luxurious flight ahead.
  • Child-friendly journey – we are constantly adding the little touches to make flying a memorable experience for your family with extras available such as bassinets, baby and children’s meals, complimentary strollers and even a family room.

Find your travel expert

If you’re ready to start building your perfect holiday, it’s time to Find Your Expert – each with the right expertise and experience you need to bring your unique Thai adventure to life…

Back To Top