Sent in by Helen Shieber
Nothumberland, 21 June 2021

Tell me a little about your upcoming trip. Graham has sourced a superb trip to Abu Dhabi for 4 nights in December including 2 days at the Abu Dhabi Grand Prix. A surprise for my partner’s birthday! Tell me why you chose to book with Graham Townsley Travel Counsellor Having met Graham at online networking events during lockdown, he came across as very friendly, knowledgeable and approachable. I found an offer for the Grand prix online but it wasn’t quite right for me, I thought I’d ask Graham for his advice. He was able to source tickets for 2 days at the Grand prix including the after party, included all the transfers, amazing hotel and tailor the flights to my needs. Tell me about your overall experience with make the booking. Booking with Graham couldn’t have been easier, he listened to my requests and made appropriate suggestions to enhance the trip. He also took a proactive approach to current guidelines and made me aware of current covid restrictions that I wasn’t aware about. He was open and honest and more so has managed to arrange extremely flexible terms of booking for us, ensuring that we can revisit the covid circumstances closer to travel and make a decision, without risking the deposit paid. I couldn’t have asked for anything more but hope we don’t have to make use of this flexibility. Would you book again with Travel Counsellors and recommend Graham? 1000% I’ve already told people to get in touch… I’m having to hold back on booking more holidays with Graham it was that easy, we just need the world to return to normal and there’ll be no stopping me (apart from the bank balance ??)

Sent in by Ian Venner
Portsmouth, 23 June 2021

Emma is quite simply - awesome. She is quick to respond, listens to what I have asked her and provided appropriate options and has gone way above and beyond any service I have received previously, and I travel a lot (normally). I have actively recommended her several times over the last week and will continue to do so. Emma Otter is a credit to Travel Counsellors.

Sent in by Sian Meirion-Jones
Gloucestershire , 22 June 2021

Madeleine made it so easy for us, took all the stress and strain away, came up with some fab suggestions and really helped us fine tune what we wanted. Had a fantastic break as a result of her help.

Sent in by Brian Basford
Staffordshire, 23 June 2021

I would be happy to award Liz double the score, She is so approachable, so helpfull, so knowledgable and such a joy to work deal with. Every step of the process from finding us our holiday and securing the booking was thoroughly professional.

Sent in by Valerie Fitzpatrick
Timperley, Cheshire, 23 June 2021

Another fabulous holiday booked for next year to Sandals with our Travel Counsellor Steve Fletcher. Steve dose a great job, And travel counsellors were voted the best at looking after their customers when it all goes pandemic

Sent in by Michael Kennedy
Formby, 23 June 2021

David was friendly and courteous. He organised everything very promptly and sent our documentation to us very soon afterwards.

Sent in by Anna Matthews
Southport, 23 June 2021

Fab customer service, nothing is ever too much trouble! Highly recommend Dave!

Sent in by Lindsay Heywood
Shotesham, 23 June 2021

It’s great to take the stress out of booking a ticket, especially now when travelling is a lot more complicated. Thank you for all your help

Sent in by J Portanier
Ramsgate, 23 June 2021

Very friendly, efficient and helpful. Emma goes the extra mile to help and would recommend 100%.

Sent in by A Hallett
Devon, 23 June 2021

Emma has been just fantastic. Being new to cruising I had lots of questions and Emma made me feel like she had all the time in the world to help me. Her friendliness and warmth were apparent from the moment she picked up the phone. Being a hairdresser I have people always asking who to recommend for holidays, I have already been recommending Emma. I could not be happier with the service she has provided. I would give her 20 out of 10 if I could.

Sent in by Adrian Meakin
Blackpool, 23 June 2021

Amazing knowledge and customer service. I always recommend Emma - she is s star!

Sent in by Olivia Hanrahan-Soar
London, 23 June 2021

10/10

Sent in by Jessica Dodds
Harrogate, 22 June 2021

Sarah has been nothing but helpful and supportive throughout all our holiday decisions, especially over the last year with cancellations, changes and challenges. I would, and regularly do, recommend Sarah to others looking for a stress free, enjoyable and secure holiday booking experience.

Sent in by Kenneth Logan
Edinburgh, 21 June 2021

I would not go anywhere else!

Sent in by Gerrard McDowell
West Yorkshire, 22 June 2021

Tracey provides brilliant customer service and is always so personable and always on hand to help anytime. A real asset to Travel Counsellors.

Sent in by L Payne
Bexley, 23 June 2021

Emma is very knowledgeable, friendly and super efficient! Thank you!

Sent in by Edward Booker
Witham, 23 June 2021

Kerry has been really helpful and gets in touch immediately with any info. It has been especially useful in the current climate with regulations up in the air, and changing at the drop of a hat! I would have no hesitation in recommending Kerry and Travel Counsellors.

Sent in by Shane Thornhill
Littleport, 21 June 2021

Just booked a short midweek break with Lindsey. Lindsey was very patient and saved me all the stress of trawling though unsuitable places! Excellent advice and nothing was to much trouble. Would definitely recommend Lindsey and will be going back to book more! Thanks Lindsey you are a star!

Sent in by Caroline King
WIDNES, 23 June 2021

10 out of 10. Sue is helpful, friendly, informative and goes out of her way to provide a great service.

Sent in by Karen Wardell
Bromley,Kent, 23 June 2021

Robbie has been arranging my holidays for many years, I can’t recommend him highly enough. He has just rearranged my holiday for my wedding that was due to take place this year, not just me but my guests too. It has been stress free ( even though it’s not been for him!) and it’s all back in place for 2022. Thank you Robbie x