Sent in by Carly Butcher
Essex, 04 May 2021

I contacted Ria to book a UK family break to celebrate a big wedding anniversary and a big birthday! I normally book holidays independently but it sometimes feels like trying to find a needle in a hay stack! Ria asked a few key questions to find out...

I contacted Ria to book a UK family break to celebrate a big wedding anniversary and a big birthday! I normally book holidays independently but it sometimes feels like trying to find a needle in a hay stack! Ria asked a few key questions to find out what I was looking for and she done the rest! She understood the brief amazingly well and came up with some great suggestions. Between the 2 of us we narrowed it down to Peckmoor Farm Lodges in Crewkerne, Somerset. Such a find! The accommodation was perfect, a log cabin with log burner and hot tub on the deck. The kids loved exploring the wooded area, petting the horses and admiring the friendly lambs and ducks! It was a great base for exploring this beautiful part of the world. In an ordinary year, we would most likely have done a city break but I’m grateful we had this opportunity to explore more of our beautiful country and grateful we found Ria to take the stress out of researching and booking. Ria was great with communication from start to finish, just before we left for our holiday we received hard copy confirms through the post and a few thoughtful bits for the kids to keep them busy on the journey. We’ll definitely be back to the West Country and back booking with Ria soon! Thank you so much xx

Sent in by Nicky Courtney
East sussex, 29 April 2021

Such an amazing service- Thankyou Emma. You take the pressure out of holiday bookings- it can be sooo tricky to book suitable accommodation when you have 3 kids! Nothing is too much trouble for Emma, she is always so eager to help.

Sent in by Martin Smith
Sawston , 04 May 2021

Cheryl has arranged two trips for us to Australia.Cheryl arranged all the flights , hotels , transfers & visas for us. Cheryl is very knowledgable & we would not hesitate to ask Cheryl to arrange any future holidays. Highly recommended.

Sent in by Lucy Rao
London, 29 April 2021

Nic has been my travel agent now for 3 or so years. During that time Nic has always been brilliant, finding great holidays for me and my son as well as perfect adult only hotels when I can have a solo trip. In addition for 2021 Nic also managed to work...

Nic has been my travel agent now for 3 or so years. During that time Nic has always been brilliant, finding great holidays for me and my son as well as perfect adult only hotels when I can have a solo trip. In addition for 2021 Nic also managed to work a miracle and find a self-catering cottage for a large family group for me when all of the UK seems to be booked up! Nic is super friendly, takes the time to understand my needs and wants and always delivers. I would recommend her to everyone!

Sent in by Louise Ellison
Andover, 28 April 2021

I recently used Lucie to book a weekend away in the UK. I already knew the hotel we wanted to stay at and Lucie secured us a great deal for dinner, bed and breakfast. The MyTC app is good, keeping all the holiday details in one place and enabling us...

I recently used Lucie to book a weekend away in the UK. I already knew the hotel we wanted to stay at and Lucie secured us a great deal for dinner, bed and breakfast. The MyTC app is good, keeping all the holiday details in one place and enabling us to pay our deposit and instalments at the click of a button, as well as counting down to our mini-break! I wouldn’t hesitate to recommend Lucie, and will most certainly be using her to organise our future travel arrangements.

Sent in by Lorraine and Lee Clark
Northumberland, 02 May 2021

Would 100% recommend Lizzie, she went above and beyond in helping us with very complicated travel arrangements recently. We found her extremely knowledgeable on all Covid travel restrictions and she showed us nothing but patience when my husbands route...

Would 100% recommend Lizzie, she went above and beyond in helping us with very complicated travel arrangements recently. We found her extremely knowledgeable on all Covid travel restrictions and she showed us nothing but patience when my husbands route was changing on a daily basis. Always at the end of phone/email too. Thank you Lizzie ??

Sent in by Dean Poulson
Alcester, Warwickshire, 28 April 2021

Shilpa has been absolutely fantastic in helping us put together our dream honeymoon! She took away a lot of the stresses in putting together our own package holiday. Would highly recommend her personal service!

Sent in by Natalie Hanley
Newcastle upon Tyne, 30 April 2021

Fabulous customer service and quick turnaround for customer questions. We had to cancel our family trip last Oct due to Covid. Our Travel Counsellor Lizzie kept us updated with changes at every stage and found us a fabulous replacement holiday for this...

Fabulous customer service and quick turnaround for customer questions. We had to cancel our family trip last Oct due to Covid. Our Travel Counsellor Lizzie kept us updated with changes at every stage and found us a fabulous replacement holiday for this summer, even getting 2 weeks for the price of our earlier long weekend. Unfortunately this rescheduled holiday has also fallen foul of Covid but Lizzie again was on the spot to help and advise. She understood our disappointment and was very quick to refund the whole amount of our holiday within 14 days. We will definitely give it a third try with this fabulous lady in 2022.

Sent in by Maureen Tempest
Wetherby, 30 April 2021

I wanted the company to be aware of how helpful,professional and brilliant Angela Oxley is.She usually books our cruises,but she has just sorted out a problem concerning a lost refund cheque,which my bank lost!Angela offered to help after I asked for...

I wanted the company to be aware of how helpful,professional and brilliant Angela Oxley is.She usually books our cruises,but she has just sorted out a problem concerning a lost refund cheque,which my bank lost!Angela offered to help after I asked for a telephone number I could try for P&O.I think Angela went out of her way to help me and succeeded.Can’t thank her enough.A very dedicated Travel Councillor.

Sent in by LIZ U
Buckingham , 05 May 2021

I gave Emily a very vague brief; find us a break away after lockdown. She did not fail us! Emily researched lots of options for us and suggested locations we would never have looked at. What she found was a little gem. A Beautiful luxury lodge with its...

I gave Emily a very vague brief; find us a break away after lockdown. She did not fail us! Emily researched lots of options for us and suggested locations we would never have looked at. What she found was a little gem. A Beautiful luxury lodge with its own hot tub, tucked away in the peaceful Lincolnshire countryside. The price was well within the budget we set and everything was well oganised. The prior information was great and Emily personally emailed to make sure we had everything we needed. We even got a nice little thank you box which was so thoughtful. Its the added extras you get from a travel counsellor and its not more expensive. Will definitely be using Emily's company again. Very happy customers.

Sent in by Chloe Madden
Reigate, 27 April 2021

Just wanted to say a massive thank you for the booking of our holiday I am so excited finally a holiday to look forward to!! You have been amazing and dealing with a massive load of demands ???? what a tailor made holiday to look forward to....thanks...

Just wanted to say a massive thank you for the booking of our holiday I am so excited finally a holiday to look forward to!! You have been amazing and dealing with a massive load of demands ???? what a tailor made holiday to look forward to....thanks Paula can’t recommend you enough xx

Sent in by Sharon Boulger
Salford, 02 May 2021

George, has gone absolutely above and beyond, fantastic service and price, he’s answered all my questions, and I’ve asked a lot, nothing has been too much trouble for George, his knowledge is outstanding and he leaves nothing to chance, would definitely...

George, has gone absolutely above and beyond, fantastic service and price, he’s answered all my questions, and I’ve asked a lot, nothing has been too much trouble for George, his knowledge is outstanding and he leaves nothing to chance, would definitely recommend George for all your travel needs, and would use again in a heartbeat.

Sent in by Matthew Upex
Bourne, Lincolnshire, 26 April 2021

Sandra has recently arranged a trip for us. As someone who is generally quite busy it has been a real pleasure to engage Sandra. Sandra looked in to all of the logistics of the trip and advised on options. It was a large weight taken off my mind. ...

Sandra has recently arranged a trip for us. As someone who is generally quite busy it has been a real pleasure to engage Sandra. Sandra looked in to all of the logistics of the trip and advised on options. It was a large weight taken off my mind. I could have trawled through different websites and tried to do this myself, however I neither have the expertise or patience for this. Sandra is approachable and really wanted to understand the kind of experience the family and I were looking for. Can't recommend highly enough. Thanks Sandra!

Sent in by Alexandra Fleming
Bolton, 30 April 2021

Lizzie is an absolute star of a travel agent. She spent time and energy making sure our holiday was exactly what we wanted and within our budget. Since booking, Lizzie has been fantastic at alleviating our worries when it comes to coronavirus and the...

Lizzie is an absolute star of a travel agent. She spent time and energy making sure our holiday was exactly what we wanted and within our budget. Since booking, Lizzie has been fantastic at alleviating our worries when it comes to coronavirus and the peace of mind which comes from knowing she is a phone call away is amazing! Wouldn't hesitate to shout from the rooftops about Lizzie's service. If you book with her, you will not regret it.

Sent in by Emily Stafford
Bracknell Forest , 30 April 2021

Zoe Palmer has been fantastic at sourcing our trip, she has really got to know us and understand what we have been looking for, considering our complicated needs and budget with the added knowledge our trip is protected by Travel Counsellors I wouldn't...

Zoe Palmer has been fantastic at sourcing our trip, she has really got to know us and understand what we have been looking for, considering our complicated needs and budget with the added knowledge our trip is protected by Travel Counsellors I wouldn't hesitate to recommend Zoe to anyone especially if they have something special in mind.

Sent in by Mandy Milne
Port Seton, 27 April 2021

I have recently booked our silver wedding anniversary trip with Kellie and can honestly say i would thoroughly recommend using her service. Nothing is ever too much trouble, she always goes the extra mile and ensures that everything is done as per your...

I have recently booked our silver wedding anniversary trip with Kellie and can honestly say i would thoroughly recommend using her service. Nothing is ever too much trouble, she always goes the extra mile and ensures that everything is done as per your wishes. I have used Kellie prior to her going self employed and she has always provided a 1st class service. One of the best travel agents out there!!?

Sent in by Ali Holloway
Stoke-on-Trent , 30 April 2021

I can also concur that I’ve recently booked a big family trip through Sorrel Ashton - Luxury Travel and it was the most stress-free, simple and exciting process I could’ve wished for. Would have been really difficult to research options and organise this...

I can also concur that I’ve recently booked a big family trip through Sorrel Ashton - Luxury Travel and it was the most stress-free, simple and exciting process I could’ve wished for. Would have been really difficult to research options and organise this myself so Sorrel came by and saved the day! Thanks so much Sorrel ??

Sent in by Susan Hope
Sunderland, 30 April 2021

I have been using Lizzie Adamson-Brown since 2015 when she arranged a wonderful family holiday to Portugal. Since then she has arranged all of our holidays worldwide, and when our main holiday to Sandals Jamaica was cancelled due to Covid she arranged...

I have been using Lizzie Adamson-Brown since 2015 when she arranged a wonderful family holiday to Portugal. Since then she has arranged all of our holidays worldwide, and when our main holiday to Sandals Jamaica was cancelled due to Covid she arranged our refund very quickly. We have since booked another holiday to St Lucia that we are praying will go ahead in November and as soon as European travel is allowed we will be on the phone to her to sort us some much needed sunshine. I highly recommend Lizzie - you can trust her and she gives 5 star service always!