Sent in by Barbara Cummings
Beverley, 20 March 2019

It's always personal with Trudie. She takes all the hassle out of booking a holiday. Great knowledge of the resorts too.

Sent in by Marie Calpin
York, 19 March 2019

Excellent service!

Sent in by Susan Files
Middleton Cheney, 20 March 2019

Lindsay was brilliant. She did exactly what I'd asked for and then went beyond to find something more perfectly suited to my family.

Sent in by Jane Nicholson
Telford, 19 March 2019

My first discussions were very vague but Ros came to my rescue and has subsequently pulled together an amazing holiday which both my husband and I are very excited about.

Sent in by Corinne Neill
Edinburgh, 19 March 2019

Goes that wee bit extra distance for you and if he can do it he will. Have booked numerous holidays and always more than happy and will definitely be booking more and already have another one booked. Andy and Rachel are a great team and would definitely...

Goes that wee bit extra distance for you and if he can do it he will. Have booked numerous holidays and always more than happy and will definitely be booking more and already have another one booked. Andy and Rachel are a great team and would definitely recommend them.

Sent in by Margaret Taylor
Repton, 19 March 2019

Jasmine was brilliant in helping us plan our Asia adventure, even humouring my husband with his weird and wonderful ideas! She took into account the ages of our kids and what would be suitable for them. She took on board all the things we wanted to do...

Jasmine was brilliant in helping us plan our Asia adventure, even humouring my husband with his weird and wonderful ideas! She took into account the ages of our kids and what would be suitable for them. She took on board all the things we wanted to do and even suggested things we hadn’t thought of, using her infinite knowledge of the area. We would happily use her again and we have suggested her skills to help our family and friends plan their adventures!

Sent in by Emily Dimambro
Cottenham, Cambridge, 19 March 2019

I was recommended Michelle in my search for the perfect honeymoon by a friend and from start to finish she has been patient, professional and a very good listener. It started in the car on a Friday night when I was travelling up north for a wedding, continued...

I was recommended Michelle in my search for the perfect honeymoon by a friend and from start to finish she has been patient, professional and a very good listener. It started in the car on a Friday night when I was travelling up north for a wedding, continued over Christmas and New Year with a booking made in early January! I knew the type of honeymoon I wanted but Michelle made those thoughts come to life and we cannot wait to go. From a bride point of view, it was amazing to have help with one aspect of the many parts of the wedding that need perfecting. I will definitely come back to Michelle for future holidays and know she is on hand for any queries in the run up to our honeymoon! Thanks Michelle!

Sent in by Andrea Bell
Chorley, 19 March 2019

Emma always provides an excellent service. She carefully listens to our brief and always provides a wonderful holiday package that suits our needs. She is very informative and takes away all the potential stress of arranging a holiday. Every aspect ,...

Emma always provides an excellent service. She carefully listens to our brief and always provides a wonderful holiday package that suits our needs. She is very informative and takes away all the potential stress of arranging a holiday. Every aspect , from booking, flights, transfers and accommodation have worked perfectly. She is very caring and always goes that ‘extra mile’! Thank you Emma.

Sent in by Kirsty Ridley
Hull, 20 March 2019

Trudie is so dedicated to her job, she always finds us the best hotels and is very efficient getting information. She’s always happy and makes time to talk to you instead of rushing you off the phone. Trudie makes booking our family holiday so easy with...

Trudie is so dedicated to her job, she always finds us the best hotels and is very efficient getting information. She’s always happy and makes time to talk to you instead of rushing you off the phone. Trudie makes booking our family holiday so easy with no pressure it’s a great experience. Thank you.

Sent in by C O'Neill
Hertfordshire, 19 March 2019

Karen was super helpful and very efficient. Flexible about times when she was available to speak to me, and great at providing me with a range of options which might suit my needs - without pressuring me to choose any particular one. Great service!

Sent in by Jillian Porter
Stoke on Trent, 19 March 2019

Andy takes any pressure off booking yourself. He knows what we like and he's very knowledgeable.

Sent in by Deborah Procter
Yorkshire, 19 March 2019

Brilliant service, very efficient. We got a good deal and I would highly recommend Neil

Sent in by Deborah Harrison
Walsall, 19 March 2019

Have already recommended Helen. She is a super travel agent. She can't do enough, so helpful and friendly.

Sent in by Elizabeth Garden
Aberdeen, 20 March 2019

Lisa offers a very quick, efficient and comprehensive service, giving very good advice and information.

Sent in by Emma Bainbridge
Northallerton, 19 March 2019

Mel has organised a few holidays for me now, both couples holidays & family holidays with the step kids. She has found some fantastic locations & organises everything taking the stress out of it. I have & would highly recommend letting Mel organise your...

Mel has organised a few holidays for me now, both couples holidays & family holidays with the step kids. She has found some fantastic locations & organises everything taking the stress out of it. I have & would highly recommend letting Mel organise your holiday for you. Whatever you are looking for, she has a broad knowledge from both customer feedback & her own experiences.

Sent in by Fiona Boden
Birmingham, 19 March 2019

I already have passed Matthews number to all my friends, family & colleagues. Excellent service

Sent in by Helen Thompson
Lincoln, 19 March 2019

Lisa Pocock is just amazing, she searches for the perfect holidays for our family, her attention to detail is truly brilliant and she always gets our holidays within our budget! We cant thank lisa enough for all the work she puts in and we wouldnt want...

Lisa Pocock is just amazing, she searches for the perfect holidays for our family, her attention to detail is truly brilliant and she always gets our holidays within our budget! We cant thank lisa enough for all the work she puts in and we wouldnt want to book our travel arrangments with anyone else, Thanks so much

Sent in by Clare Whybrow
Cambridge, 19 March 2019

Kelly helped arrange our holiday for 2020 with speed and efficiency, we don’t have to worry about anything now and can look forward to the trip.