Sent in by Kevin Quinlan
Co Cork, Ireland, 20 January 2019

Great to deal with!

Sent in by Antony Moore
Chester, 20 January 2019

Quick replies and very informative

Sent in by Michael Davies
Penarth, 20 January 2019

Very impressed with Karina's knowledge and consideration of our preferences when booking

Sent in by Kerry Chown
Cardiff, 20 January 2019

I use Karina for all my travels. She's the best. Nothing is too much trouble. My trips are often complicated but Karina is happy to sort all the details out.

Sent in by Vicky Jones
PORTISHEAD, 20 January 2019

Great service, took all the hassle out of arranging our trip. Elan listened superbly to what we wanted and came up with a great proposal which ticked all our boxes. A wonderful service and I will definitely recommend Elan to family and friends.

Sent in by Daniel Rose
Cambridgeshire, 20 January 2019

Great service and very helpful.

Sent in by Maxine Roe
Rotherham, 20 January 2019

Liz always very helpful, friendly and gives good advise, always more than happy with all holidays booked through Liz.

Sent in by Mark Sydenham
Windsor, 20 January 2019

Karina has been fantastic and we had the most wonderful holiday in Lapland, I will be sure to use her services for our next holiday as everything ran so smoothly and it was re-assuring to know we had that extra level of support there if needed.

Sent in by Kieran Quinlan
Liverpool, 20 January 2019

I found Carina very easy to deal with and very helpful in tailoring a holiday package to suit our needs, with all options clearly outlined.

Sent in by Delyth Walsh
Cardiff, 20 January 2019

An amazing experience from start to finish. Karina was at hand to answer any queries and was so enthusiastic throughout the whole process. She was also determined to get every aspect of our trip within our budget! Everything was carefully explained and...

An amazing experience from start to finish. Karina was at hand to answer any queries and was so enthusiastic throughout the whole process. She was also determined to get every aspect of our trip within our budget! Everything was carefully explained and I cannot recommend her enough for her personal attention. Thank you

Sent in by Alison Cudby
Maldon, 20 January 2019

Karina was very friendly and professional at all times and available at any time of day or night to talk through our requirements

Sent in by Martyn Davies
Hertford, 21 January 2019

Thanks for your help - we had a wonderful trip! The accommodation was perfect and we were lucky with the snow conditions, perfect for 3.5 days out of 6 and skiable for all but half of Monday. The transfers were excellent - Cool Bus were given the job...

Thanks for your help - we had a wonderful trip! The accommodation was perfect and we were lucky with the snow conditions, perfect for 3.5 days out of 6 and skiable for all but half of Monday. The transfers were excellent - Cool Bus were given the job by Ski-Lifts and were very personable. Now back to reality but we had a great week away!

Sent in by Jack Malin
Rotherham, 20 January 2019

Very satisfied with her attention to detail and pleasant telephone manner. She is the first person we think of when looking for holiday bookings and have never been let down over a number of years

Sent in by Deborah Smith
Worlingham, 21 January 2019

We recently returned from our 2018 Winter sun break, which we booked through Sam's Travel Counselling Agency. This was the first time that we'd booked a family break through an independent travel consultant; therefore we didn't quite know what to expect....

We recently returned from our 2018 Winter sun break, which we booked through Sam's Travel Counselling Agency. This was the first time that we'd booked a family break through an independent travel consultant; therefore we didn't quite know what to expect. We'd previously booked our family holidays via high street travel agents, where we'd spend hours sitting in a shop trawling through brochures. Booking through Sam was so straightforward and saved us hours of our quality time. Sam searched our chosen destination for hotel and flights and was able to give us lots of ideas and options to choose from. Nothing was too much trouble.  Sam was able to give us advice and recommendations from her vast experience of the travel industry. In fact, the hotel that we ended up booking, was a firm favourite with some of her other customers. Sam responded to my e-mails straightaway and was available to speak on the phone when needed. Sam prepared and personally delivered all of our travel documents, making our holiday as stress free as possible. Overall, Sam provided excellent customer service and we would certainly recommend Sam's travel service to other customers. We would definitely book a holiday through Sam again. 

Sent in by Joan Mulvey
East Lothian, 20 January 2019

Liz is fabby. Nothing is too much trouble. Very knowledgeable. All my sisters use her now.

Sent in by Leon Field
Abergele, 20 January 2019

Carina is a dedicated, integral part of Travel Counsellors. Carina is always looking for the best holidays to fulfil you’re every requirement often working into the early hours to make you’re dream holiday that little bit more special for me and my family...

Carina is a dedicated, integral part of Travel Counsellors. Carina is always looking for the best holidays to fulfil you’re every requirement often working into the early hours to make you’re dream holiday that little bit more special for me and my family we will never use anybody else

Sent in by Gill Prince
Milton Keynes, 20 January 2019

Need a higher score option than 10 for Kerry! She was amazing as always

Sent in by Gwen Norman
Cambridge, 20 January 2019

Very pleasant lady to talk to. Extremely helpful and would definitely recommend her to friends. She gave the impression that nothing was too much trouble and went out of her way to help us.