Sent in by Elaine Duffield
Portsmouth, 08 June 2021

Myself and 7 others wanted to go somewhere over the New Year,not too expensive and not far from home.Zara found a hotel for us and we had great service from start to finish,everything explained in an e mail together with her telephone number if we had...

Myself and 7 others wanted to go somewhere over the New Year,not too expensive and not far from home.Zara found a hotel for us and we had great service from start to finish,everything explained in an e mail together with her telephone number if we had any questions.It is lovely to know it has been planned for us,and feel comfortable knowing there's someone that can advise us on our next step.Thank you Zara you are a gem.

Sent in by Neil Grimshaw
Huddersfield, 09 June 2021

Dear Gemma, I’ve just returned from week in Northumberland in a delightful cottage that was booked through you. Not being very motivated about the prospect of holidaying in the UK, it was a relief to hand over the responsibility of the search to Gemma....

Dear Gemma, I’ve just returned from week in Northumberland in a delightful cottage that was booked through you. Not being very motivated about the prospect of holidaying in the UK, it was a relief to hand over the responsibility of the search to Gemma. She returned with a few options and all of them were great. We booked and went to the North for our half term break. The cottage was immaculate, incredibly well kitted out, brilliantly thought through and a true home from home in the peace of the Hadrians wall country. Gemma was thorough and worked hard on our behalf up to and after booking, we felt a sense of security booking through Gemma and travel counsellors. We felt our booking was safe, we felt that if anything changed, we were protected and had Gemma on our side. We have even booked again for another break in the UK next month! I would highly recommend Gemma to my contacts and friends! Yours faithfully Neil Grimshaw

Sent in by Sarah Chart
Maidenbower, 07 June 2021

Gary was super friendly, helpful and patient! With me chucking many resorts and ideas at him, he knew what I wanted more than I did! We are so excited for our honeymoon. Thank you Gary!

Sent in by Marie Partridge
Truro, Cornwall, 09 June 2021

Our party just wanted to thank you very much for keeping in touch every step of the way regarding our Easyjet cancellation to Turkey due to Covid. We were so looking forward to it, but with your expert help we are planning another holiday with you. We...

Our party just wanted to thank you very much for keeping in touch every step of the way regarding our Easyjet cancellation to Turkey due to Covid. We were so looking forward to it, but with your expert help we are planning another holiday with you. We all highly recommend your services. Thank you from us all Marie & Bob Partridge Nicole & Phil Wade

Sent in by Hayley Rose
Hove, 08 June 2021

Martin has been incredibly helpful. Having shared with him my dream holiday, he quickly made it a reality! Martin has removed all the hassle of booking a holiday and his guidance and knowledge have proven invaluable. So grateful, this will definitely...

Martin has been incredibly helpful. Having shared with him my dream holiday, he quickly made it a reality! Martin has removed all the hassle of booking a holiday and his guidance and knowledge have proven invaluable. So grateful, this will definitely be the first of many holidays we will book with Martin. 10/10

Sent in by Abbie Murray
New Moston, 11 June 2021

9/6/21 Just booked Vegas 2022 with Helen ???? She made the process so easy and stress free, particularly after this year of travel anxiety! The app for payment and documentation details is so easy to use and Helen is always available for travel changes...

9/6/21 Just booked Vegas 2022 with Helen ???? She made the process so easy and stress free, particularly after this year of travel anxiety! The app for payment and documentation details is so easy to use and Helen is always available for travel changes and questions. I'm so excited to get some more trips booked with her! Thanks Helen

Sent in by Bobbie Robinson
Rochdale, 11 June 2021

Helen has genuinely provided a bespoke travel booking service that has been tailored to our every need along every step of the way. As a family, we had some anxiety about booking holidays online after we had lost money due to Covid last year, so we...

Helen has genuinely provided a bespoke travel booking service that has been tailored to our every need along every step of the way. As a family, we had some anxiety about booking holidays online after we had lost money due to Covid last year, so we decided to go through an agent - it was important to us that they were impartial so that they could guarantee the best market prices. Helen suggested destinations, extras and experiences that we didn't even think of looking at and made us feel secure and prioritsed. She wasn't in any way like a sales executive trying to be pushy, she offered us a personalised experiences based on our needs and wants as a family. We ended up booking two holidays a family all-inclusive and a European city break - Helen has assured us that she can offer support before, during and after our holidays. I very rarely write reviews but I couldn't not leave one because I am so satisfied with my experience so far. Would definitely recommend and this will be the way I book my holidays going forward.

Sent in by Danae Stott
Milnrow, 11 June 2021

Thank you for booking our group trip to Vegas for May 2022! Such an easy process.. Helen dealt with everything and made the booking so easy as she was able to check all the different flight options etc so we didn’t have to do anything! Helen also made...

Thank you for booking our group trip to Vegas for May 2022! Such an easy process.. Helen dealt with everything and made the booking so easy as she was able to check all the different flight options etc so we didn’t have to do anything! Helen also made us a WhatsApp group for everyone coming so we can keep up to date with everything we need to know on the lead up to travelling! The app is a great bonus as we can keep track of payments! Thank you Helen! X

Sent in by Richard Teece
North Yorkshire, 08 June 2021

Thoroughly friendly and effective advice at all times

Sent in by Mónica Marques
Portugal , 10 June 2021

I hereby come to talk a little about my experience and at the same time recommend the work of the travel advisor that stayed in my heart. I am an Australian citizen along with my son. My partner got a travel exemption as well as a visa to travel with...

I hereby come to talk a little about my experience and at the same time recommend the work of the travel advisor that stayed in my heart. I am an Australian citizen along with my son. My partner got a travel exemption as well as a visa to travel with us. We have been planning our trip for almost a year and a half! A year and a half of anxieties, worries, fears and anguish. Our biggest problem has always been flights and their stopovers. Tickets were very expensive. We hired a travel agency that sold us tickets with a stopover in the US. As we did not know this detail, because when hiring a travel agency we were completely rested, we had the feedback later from people in the groups who warned us that we could not travel with a stopover in the US. It was when Julie Savill appeared, who promptly responded to my comment, warning that she could not travel with this scale but that she was ready to help me with whatever I needed. It was actually an angel that appeared in our lives! In addition to being an excellent professional, she is a very human and sensitive person with each person. She tried to understand our story, understood our side, worked out a plan together with us, and depending on what we wanted, and with our budget, Julie looked around and showed us what she had and what she could get. She finally found a flight to suit us and that was it. On June 3rd we traveled towards our Australian dream! I think it's not enough just to be professionals and do our job in the best way. We have to be human, put ourselves in the other's shoes, empathize and be sensitive. In this particular case, I was very anxious and sad about not being able to return to Australia, and Julie always supported me, gave me advice and calmed me down. Sometimes we have to find the right person to give us a new direction and destination on our path.

Sent in by Joanna Dilworth
Surrey, 07 June 2021

Madeleine booked us a few nights away in a cottage and hotel. As always she was friendly, prompt, found some great options and organised all the meals, timings and details for us. We have booked our holidays with her for 5 years. She is excellent and...

Madeleine booked us a few nights away in a cottage and hotel. As always she was friendly, prompt, found some great options and organised all the meals, timings and details for us. We have booked our holidays with her for 5 years. She is excellent and always finds brilliant choices for us.

Sent in by L Carnie
MONTROSE, 08 June 2021

Last week my partner and I were away on a wee road trip doing the North Coast 500 which we had booked through Erin form Travel Counsellors. It was a bit of a last minute plan and I only contacted Erin 10 days before our planned set off date so it was...

Last week my partner and I were away on a wee road trip doing the North Coast 500 which we had booked through Erin form Travel Counsellors. It was a bit of a last minute plan and I only contacted Erin 10 days before our planned set off date so it was a bit of a challenge. Erin found us lovely accommodation at various places around the route, one of them being a beautiful cabin on the edge of the sea which we enjoyed very much. Along with all of our accommodation vouchers Erin had also prepared some information on places to visit in each area and also details on places to eat and drink. We had a fantastic trip and this was made hassle free knowing that it was all done for us. I have no hesitation recommending Erin to anyone planning a trip and I will try to give more notice for my next one, although I cant guarantee that as I seem to be getting more impulsive in my old age. Thank you very much Erin for all your help

Sent in by Loraine Matthews
Highbury, North London, 10 June 2021

Very reliable, very helpful. Everything is done for me, so no worries. Could not be in better hands. Thank you Ian. [Re-arranged flights]

Sent in by S Gardiner
Crewe, 07 June 2021

As always, nothing is too much trouble for Linda, she's a pleasure to deal with.

Sent in by Caroline Beament
Colchester , 10 June 2021

What can I say! Liz is amazing!! After having to postpone our wedding and honeymoon from last year to this year, we wanted to find a luxury honeymoon in the UK. Liz found us the perfect little retreat for a honeymooning couple in Cornwall. The accommodation...

What can I say! Liz is amazing!! After having to postpone our wedding and honeymoon from last year to this year, we wanted to find a luxury honeymoon in the UK. Liz found us the perfect little retreat for a honeymooning couple in Cornwall. The accommodation was better then expected as well. Liz was so helpful and professional throughout and didn’t leave us waiting when we had a query. As I am local she even popped over a bottle of bubbly to take and we arrived home to a lovely welcome home card. I definitely recommend Liz as she cares about getting you the right holiday for you and is clearly passionate about providing a too quality service. Will be using again. Thanks again Liz for being a superstar!

Sent in by C Maxey
North Baddesley, 07 June 2021

Just got back from a fantastic holiday made all the better by Julie making the booking arrangements so seamlessly and efficiently on our behalf. We will definitely use her travel knowledge and service again and can thoroughly recommend her.

Sent in by Linda Collins
Fareham, 08 June 2021

Brilliant service great communication xx

Sent in by Bob & Marie and Phil & Nicole Partridge and Wade
Truro & Southsea, 09 June 2021

Our party wanted to thank you very much for keeping in touch every step of the way regarding our Easyjet cancellation to Turkey due to Covid. We were so looking forward to it, but with your expert help we are planning another holiday with you. We all...

Our party wanted to thank you very much for keeping in touch every step of the way regarding our Easyjet cancellation to Turkey due to Covid. We were so looking forward to it, but with your expert help we are planning another holiday with you. We all highly recommend your services. Thank you from us all. Marie & Bob Partridge Nicole & Phil Wade