Sent in by Diane Robertson
Melton Mowbray, 17 October 2018

Vanessa was very efficient right from the beginning even despite taking on the job from another travel counsellor after commencement. She followed up any query immediately either directly or with a third party. She was friendly and informative, providing...

Vanessa was very efficient right from the beginning even despite taking on the job from another travel counsellor after commencement. She followed up any query immediately either directly or with a third party. She was friendly and informative, providing feedback in a very timely manner. She also was empathetic when it came to dislike of the use of technology, which was very much appreciated. The result was the acheivement of a long awaited holiday in Tuscany which was memorable. I will definately use her again, and refer her to others.

Sent in by Gil Wallace
Edinburgh, 16 October 2018

Excellent, competent, mannerly personality, when dealing with customers.

Sent in by Craig Stack
Poynton, Cheshire, 16 October 2018

Having used your services on a number of occassions now, I felt compelled to write a small note to say thank you for the fantastic job you do. Starting with the small things like sorting out the luggage labels through to the larger ones you organise,...

Having used your services on a number of occassions now, I felt compelled to write a small note to say thank you for the fantastic job you do. Starting with the small things like sorting out the luggage labels through to the larger ones you organise, like Champagne on the flight, flowers in the room and even once a room upgrade, your attention to detail is incredible. Combined with the knowledge that through Travel Counsellors should disaster befall the holiday we are covered, every experience we have had through yourself has lead to a stress free perfectioin. I therefore have no hesitation at all in recommending you in the future and will actively do so. Thank you and best regards.

Sent in by Alison Butler
Worcestor, 17 October 2018

Excellent service from Sam for our up-coming trip, every detail taken care of. Would highly recommend others to take advantage of this personalised service. Thank you Sam.

Sent in by Steve Marshall
Guernsey, 16 October 2018

Just back from a great holiday at the Lake Spa in Vilamora, southern Algarve. Nicki worked her magic again with perfect connections a really special hotel right on the marina and overlooking the most stunning beaches. Attention to all the little details...

Just back from a great holiday at the Lake Spa in Vilamora, southern Algarve. Nicki worked her magic again with perfect connections a really special hotel right on the marina and overlooking the most stunning beaches. Attention to all the little details made the holiday easy and stress free. Particularly like the TC App for the iPhone that holds a detailed itinerary, copies of all the documents and a big panic button to call Nicki if any help needed. Need to plan the next get away soon!

Sent in by Roger Daw
Seaford, 16 October 2018

Outstanding service - every little detail thought of.

Sent in by P Grant
Conwy, 16 October 2018

Always helpful

Sent in by Gemma Norris
Filey, 16 October 2018

Danny is super knowledgeable and so friendly. Was a pleasure booking with him.

Sent in by Christine Bennett
Berkshire, 16 October 2018

A big thank you from me for organising an excellent trip to Seville. The accommodation transport and transfers went so smoothly and we were able to really explore the city from a very good base. Where to next?

Sent in by I O'Grady
Gillingham, Kent, 16 October 2018

Excellent service...why didn't I know about this service before!

Sent in by Martin Lovegrove
Bracknell, 16 October 2018

A thoroughly professional service conducted in a very friendly manner.

Sent in by Jacqueline Skinner
London, 16 October 2018

Excellent, knowledgable and very timely service provided by Paul

Sent in by David Griffin
Rochdale, 16 October 2018

l have known Pam for many years and can say without hesitation she is a star and l would be lost without her input, long may it continue

Sent in by Kim Conchie
Falmouth, 16 October 2018

Alan provided everything you would want when planning a big holiday. His knowledge, diligent research and availability throughout the process meant that dealing with him was an exciting and enjoyable part of the preparation for our trip to the Japanese...

Alan provided everything you would want when planning a big holiday. His knowledge, diligent research and availability throughout the process meant that dealing with him was an exciting and enjoyable part of the preparation for our trip to the Japanese Rugby World Cup 2019.

Sent in by Phil Evans
Pontypool, 17 October 2018

Great service with fast response to requests.

Sent in by Amy Brass
Billericay, 16 October 2018

It is so reassuring having someone helping to organise our holiday who has been to the country we are going to. I feel in very safe hands.

Sent in by Kathryn Wright
Wolverhampton, 16 October 2018

Very helpful service, excellent follow up on booking.

Sent in by Laura Reilly
Glasgow, 16 October 2018

I used Steph for the first time recently and found the experience fantastic. She was helpful, knowledgeable and dealt with my enquiry incredibly promptly. I would thoroughly recommend using a Travel Counsellor and will certainly use them myself again....

I used Steph for the first time recently and found the experience fantastic. She was helpful, knowledgeable and dealt with my enquiry incredibly promptly. I would thoroughly recommend using a Travel Counsellor and will certainly use them myself again.