Sent in by Kirsty Bishop
Norwich, 16 November 2018

Absolutely brilliant service from Gail, friendly, helpful and excellent at her job. Brilliant villa holiday booked and we are all looking forward to our holiday.

Sent in by Benjamin Eden-Davies
London, 16 November 2018

Rebecca was fantastic from start to finish. Everything from understanding the brief, giving us options, checking on specific requirements with the hotel and her swift and clear communication. Will definitely use her again for our next holiday!

Sent in by S B
Warwickshire, 16 November 2018

I just wanted to let you know how much I appreciate all the trouble you have gone to over the past eight years in making sure my holidays are perfect and in ensuring all goes smoothly. You have always managed to organise the best possible flights and...

I just wanted to let you know how much I appreciate all the trouble you have gone to over the past eight years in making sure my holidays are perfect and in ensuring all goes smoothly. You have always managed to organise the best possible flights and accommodation for a variety of destinations, and it is very reassuring to know that should anything go wrong - touch wood, so far, it hasn't! - you would be there to sort it. That hotel in Reykjavik and also the one in Stockholm could not have been more ideal for us - perfect choices. You are always very patient with me while we try and find the ideal flights for me when I go to Australia to see the family. You always end up with a good deal, including, importantly, the right seating for me. I often recommend you to friends as you offer an excellent, personal service with reasonable prices and lots of peace of mind. With best wishes

Sent in by J B
Coventry, 16 November 2018

I have been just reminiscing on the enjoyable holiday with photographs I had in Michigan recently and thinking how fortunate I was to be introduced to Lucy Morgans (by a friend who has used Lucy's services travelling annually to Australia with stop-offs...

I have been just reminiscing on the enjoyable holiday with photographs I had in Michigan recently and thinking how fortunate I was to be introduced to Lucy Morgans (by a friend who has used Lucy's services travelling annually to Australia with stop-offs en route, for many years) to arrange the journey with assistance, which entailed me needing advice for my journey throughout, owing to my age & a knee problem. All sorted satisfactorily. As an 81 year old widow I needed assistance throughout my journey with a flight change at Frankfurt, this was successfully carried out as with at all airport terminals, also very suitable seating at front of aircraft. Also I have another problem, that of being hard of hearing, so all our correspondence was carried out either by text or e-mail with no restriction of what time or day I was able to contact Lucy, with instant replies. My PC skills are not too good also. I was amazed at the patience that Lucy showed to me. She even welcomed me home with the kind gesture of a little card, which I liked. I just wish I was able to travel more to use Lucy's services, in the meantime I can recommend her services with confidence. The experience being most satisfactory & reliable.

Sent in by Katie Goldthorpe
Stanstead Abbotts, Herts, 16 November 2018

So patient and professional. I had so many questions and they were all answered in such detail, nothing has been too much trouble. I also love that he is excited on my behalf. It’s been a really pleasurable stress free process, no continual chasing up...

So patient and professional. I had so many questions and they were all answered in such detail, nothing has been too much trouble. I also love that he is excited on my behalf. It’s been a really pleasurable stress free process, no continual chasing up after giving us a quote so we were able to make decisions in our own time.

Sent in by Mary Crowther
Halifax, 16 November 2018

We have alway had a good service from Michele, with great personal experience. Knows just the right choices we would like in a holiday.

Sent in by Kevin Brown
Norwich, 16 November 2018

Gail was fantastic. She listened to what kind of holiday we wanted and delivered on all accounts. We can't thank her enough for her personal help & making our dream holiday happen! We are so looking forward to our 30th Wedding Anniversary treat

Sent in by Michele Blount
Halesowen, 15 November 2018

Sarah can not do enough for me and always goes the extra mile to see if she can find what I need.

Sent in by Dawn White
Banbury, 15 November 2018

This is the second time we have asked Jo for help with our holiday. She is always very knowledgable, prompt and understanding of our requirements. I have recommended her and the services of travel counsellors to many and will definitely be asking Jo for...

This is the second time we have asked Jo for help with our holiday. She is always very knowledgable, prompt and understanding of our requirements. I have recommended her and the services of travel counsellors to many and will definitely be asking Jo for help again.

Sent in by Martin Wade
Surrey, 16 November 2018

Always felt like a very personal service backed up with all the experience required to deliver a sound product.

Sent in by Andrew Thomas
Norwich, 16 November 2018

Fantastic service and attention to detail. Nothing is too much trouble for Gail to ensure your trip is stress free and relaxing. Going the extra mile for her customers is why I score her 10/10.

Sent in by Rob Smith
Sale, 16 November 2018

Love the personal approach which beats high street agents by a mile. Excited for our holiday now

Sent in by L Byrne
Heald Green, 16 November 2018

Excellent service as always, from Tracy.

Sent in by Jo Rosewarne
Telford, 16 November 2018

Absolutely brilliant service, attention to detail was first class, app is a dream to use, keep everything together and make payments. Highly recommend to everyone I know.

Sent in by Julia Mumford
Northamptonshire, 16 November 2018

I gave Tracey quite a challenge and as usual, she delivered. Nothing is too much hassle. As a family, we have used Tracey's services for over a decade (probably longer), but now we are using her services from a business perspective. I would not hesitate...

I gave Tracey quite a challenge and as usual, she delivered. Nothing is too much hassle. As a family, we have used Tracey's services for over a decade (probably longer), but now we are using her services from a business perspective. I would not hesitate to recommend Tracey and the services that she provides. 10/10!

Sent in by Trevor Tedman
Connagh's Quay, 16 November 2018

Wendy does everything to ensure that you have a fab holiday, nothing is ever too much trouble, excellent service .

Sent in by Marie Haskins
Bristol, 15 November 2018

Vikki was fantastic, we would normally book our own holidays, it is always a stressful business but Vikki took all of that away she made the process so easy and we would definitely use her in the future and recommend to all our friends.

Sent in by James Robinson
Halesowen, 15 November 2018

Very friendly service from Sarah. I was recommended to use her via a close friend and I wasn't let down. Sarah took her time to tell me all my options and has also penciled me in her diary for future requests. Made myself feel very happy with my purchase....

Very friendly service from Sarah. I was recommended to use her via a close friend and I wasn't let down. Sarah took her time to tell me all my options and has also penciled me in her diary for future requests. Made myself feel very happy with my purchase. Thank you, Mr James Robinson