Sent in by Michelle Small
Rushden, 15 April 2021

Joanne makes it easy to enquire about holidays and flights. We have used her service quite a few times and have always been very happy. She is knowledgeable and will always do her best to give you the best deal available.

Sent in by Lin Sharp
Bournemouth, 16 April 2021

My sister and I decided we deserved a very special holiday in 2022 and settled on a luxury cruise. However, there were so many to choose from we ended up going round in circles! Time to call on Zoe Palmer!! We wrote a ‘wish’ list with all the details...

My sister and I decided we deserved a very special holiday in 2022 and settled on a luxury cruise. However, there were so many to choose from we ended up going round in circles! Time to call on Zoe Palmer!! We wrote a ‘wish’ list with all the details of what we wanted from this cruise and sent it to Zoe. To be honest we didn’t expect to get half of our requests, but we were wrong! Not only did the cruises recommended by Zoe meet all our criteria, but we also even have the addition of a Butler!!. From the moment we contacted Zoe, the feeling of luxury began. Zoe took all the work of researching and comparing cruises and ships from us, leaving us just to enjoy the end result. What a treat! The detail she went into was incredible, even down to finding the best positioned cabin available. Zoe’s knowledge is outstanding and her honesty so refreshing. At no point did we feel we were being ‘sold to’ and she covered all the legal stuff expertly. Zoe has taken our dreams and made them reality! I am so looking forward to continuing to work with her on the finer details (she will take care of everything!). Zoe took the time to really find out about us, what we expect from a holiday and came up with the perfect solution. I cannot recommend this amazing woman highly enough; she is a travel genius. Need a luxury holiday? Call Zoe!!!!

Sent in by Jonathan Butters
Radlett, 14 April 2021

Excellent service to find our cottage that we wanted. Listened to my priorities and delivered options with great speed and detail. Thank you Emma!

Sent in by Clare Driver
Ickleton, Saffron walden, 16 April 2021

Cheryl has been my travel agent for over 20 years. I have had smooth holidays to many countries, car hire, flights, hotels and discounts on those that I never knew existed thanks to her proactive amazing service. Many times flowers and champagne seem...

Cheryl has been my travel agent for over 20 years. I have had smooth holidays to many countries, car hire, flights, hotels and discounts on those that I never knew existed thanks to her proactive amazing service. Many times flowers and champagne seem to be in the rooms on arrival. If there has ever been a hitch one call and Cheryl sorts it out. As soon as I can travel freely again I have absolute confidence that Cheryl will know the covid rules regulations and recommendations for a care free trip in the UK or overseas. In addition Cheryl is a lovely person who always goes beyond the call of duty- a pleasure to know her and I recommend her with the highest regard. Clare Driver Local Cambridge resident and Director Domestic Bliss Appointments

Sent in by Alan Harding
Brimpton, 16 April 2021

As always we get very prompt and helpful service. When things go wrong she is especially attentive and goes the extra mile. Well done.

Sent in by Tony Whyberd
Cambridge, 16 April 2021

Cheryl has been helping me arrange my holidays for five years. Her help has been more valuable than ever over the last twelve months, as holidays have been postponed and cancelled because of the Pandemic. Simply getting hold of Travel Companies to discuss...

Cheryl has been helping me arrange my holidays for five years. Her help has been more valuable than ever over the last twelve months, as holidays have been postponed and cancelled because of the Pandemic. Simply getting hold of Travel Companies to discuss the situation has been very difficult, for understandable reasons. However, she took control of my issues and I have received a full refund for one holiday and have re booked another for September. I am sure that I would have found it very frustrating trying to resolve this myself, given the enormous number of people trying to do the same thing at the same time. Cheryl is just as much help in the difficult times as she is in the good times.

Sent in by Clive Sprawson
Huntingdon, 14 April 2021

No foreign holidays booked or planned for this year (2021) but i have been very impressed with the way you, Cheryl, deal personally with each client's bookings and successfully managed to get full refunds for the vacations that were booked through you...

No foreign holidays booked or planned for this year (2021) but i have been very impressed with the way you, Cheryl, deal personally with each client's bookings and successfully managed to get full refunds for the vacations that were booked through you and subsequently cancelled because of Covid. Hopefully, by 2022, things will have improved and we will be looking to book some well deserved trips abroad. Thank you for looking after us so well.

Sent in by Tim Overton
Bristol, 15 April 2021

Always contactable in person, faultless service and innovative suggestions for a well deserved break in these uncertain times; Cheryl always delivers!

Sent in by Judith Casey
Sudbury, 15 April 2021

Cheryl has always been there to help us with any travel planning whether near or far.She managed our sometimes demanding itineraries perfectly and we will certainly return for her advice when circumstances allow.

Sent in by Jo Thwaites
Cambridge, 15 April 2021

Cheryl has always matched our requirements perfectly, she is friendly and helpful. Takes all the stress out of planning and booking a holiday. Would definitely recommend her!

Sent in by Anne Armson
Balsham, Cambridge, 14 April 2021

I was so disappointed that my Cruise to the Azores in March 2020 was cancelled at the last minute due to The Coronavirus pandemic. My Travel Counsellor Cheryl was amazing and got the refund procedures instigated very quickly and the monies were back...

I was so disappointed that my Cruise to the Azores in March 2020 was cancelled at the last minute due to The Coronavirus pandemic. My Travel Counsellor Cheryl was amazing and got the refund procedures instigated very quickly and the monies were back in my Account within a few weeks. So many of my friends had to wait months. I have recommended Cheryl to many friends in the past and shall continue to do so.

Sent in by Carol Webb
Sawston, 15 April 2021

Cheryl has planned and arranged many amazing worldwide holidays for me for over 20 years. Throughout that time she has always delivered a service second to none and I feel privileged to have benefited from her advice and expertise. I can’t wait to start...

Cheryl has planned and arranged many amazing worldwide holidays for me for over 20 years. Throughout that time she has always delivered a service second to none and I feel privileged to have benefited from her advice and expertise. I can’t wait to start travelling again and safe in the knowledge Cheryl a always has her clients best interests at heart have already had a chat with her about the the most suitable places to visit at the moment.

Sent in by Wendy Little
Downham Market, 15 April 2021

Cheryl is a very friendly travel councellor. My husband and I wouldn't book any holidays now unless we book through Cheryl. She is always on the other end of the telephone no matter where you are which gives us such confidence when we are travellin...

Cheryl is a very friendly travel councellor. My husband and I wouldn't book any holidays now unless we book through Cheryl. She is always on the other end of the telephone no matter where you are which gives us such confidence when we are travelling.

Sent in by Pam Fuller
Cambridge, 16 April 2021

Very happy with excellent and professional service with great attention to detail and help when needed. Thank you, we can always rely on you

Sent in by Fiona Waters
Great Shelford Cambridge, 16 April 2021

Dear Cheryl Yes it is a long time since we have been able to use your services due to ill health and inability to travel but we will never forget the wonderful holidays we have had thanks to you Your organisational skills were second to none Everything...

Dear Cheryl Yes it is a long time since we have been able to use your services due to ill health and inability to travel but we will never forget the wonderful holidays we have had thanks to you Your organisational skills were second to none Everything went to plan from leaving home to arriving at the airport getting on the plane being met the other end on time by delightful agents who made our holiday go seamlessly We would never want to organise a holiday without you It is only our old age frailty and Covid restrictions that prevents us from phoning you immediately!!! Myself and my family would recommend you Cheryl to all and sundry! With very best wishes Fiona Waters and family

Sent in by Julie Moy
Cambridge , 14 April 2021

I had to cancel my holiday due to covid.Cheryl kept me informed and worked hard to get all my money refunded.l was very grateful for all her efforts which wasnt easy.l look forward to travelling again in the near future. All my trips have been trouble...

I had to cancel my holiday due to covid.Cheryl kept me informed and worked hard to get all my money refunded.l was very grateful for all her efforts which wasnt easy.l look forward to travelling again in the near future. All my trips have been trouble free and travelling to Africa with my friend and granddaughter it was reassuring knowing Cheryl was at the end of a whatsap or phone call.

Sent in by Kris Ramasra
Hunstanton, 14 April 2021

I needed to go to Barcelona last year in July. Usually I would book the flights myself, but the booking systems seemed to be in total chaos because of the Covid crisis. Cheryl managed to book the flights for me and made sure that I knew what extra documentation...

I needed to go to Barcelona last year in July. Usually I would book the flights myself, but the booking systems seemed to be in total chaos because of the Covid crisis. Cheryl managed to book the flights for me and made sure that I knew what extra documentation I would need. I was very impressed and grateful for her service. Thank you, Cheryl!

Sent in by Carol Lindsell
Sawston Cambridge, 16 April 2021

Thank you for all your help in getting our money back in lockdown it was very efficient and I didn’t have any worry will be booking again when we feel the time is right Kind regards Carol