Sent in by Timothy Clarke
Reading, 19 August 2019

Such brilliant service from my own travel counsellor, will be using Sarah’s experience for all my future travel plans

Sent in by Vivienne Blackledge
Hull, 19 August 2019

Sarah has made planning our holiday a super quick, super easy process and I'm delighted with what she has arranged for us. Thank you!

Sent in by Stephanie Wilson
Chorley, 19 August 2019

Jan is fab!

Sent in by Martine Shaw
Barnsley, South Yorkshire, 19 August 2019

Jayne always goes that extra mile Xx

Sent in by Gillian Townend
Howden, 19 August 2019

Sarah is brilliant, has worked us 2 holidays out to precision. will use her again. Did not worry when I did not like one of the proposed trips, she just worked us something else out.

Sent in by Rachel Bradley
Herefordshire, 19 August 2019

Very impressed by Tracey’s service ethic. Would certainly recommend her to friends and family.

Sent in by Jane Inman
Mansfield, 19 August 2019

I will definitely use Jaynes services again, whether I'm looking for a holiday or just information. Since my first conversation i have felt totally at ease and very confident with Jayne. Thank you

Sent in by Andrew Briggs
Stoke on Trent, 19 August 2019

Andy really goes the extra mile!

Sent in by Carol Kinroy
Elloughton, East Yorkshire, 19 August 2019

A smooth, easy transaction for a holiday booked with Sarah

Sent in by Donna Acaster
South Yorkshire, 19 August 2019

Amanda is so helpful and lovely! We booked through Amanda this May and everything went so smoothly we had nothing to worry about! She was always there on the end of the phone if we ever needed her! Amazing service giving you peace of mind from start...

Amanda is so helpful and lovely! We booked through Amanda this May and everything went so smoothly we had nothing to worry about! She was always there on the end of the phone if we ever needed her! Amazing service giving you peace of mind from start to finish! Will defo be approaching Amanda again for our future holidays!

Sent in by Michael Borrow
Preston, 19 August 2019

Alex provides an attentive, focused and professional service. He’s a really easy person to work with - highly recommended.

Sent in by Leisa Sizer
Northampton, 19 August 2019

As soon as I contacted Rebecca to discuss my enquiry about booking a holiday to Cyprus she provided me with some advice on hotels and was able to find exactly what I was looking for at a good price. Just to add Rebecca was very flexible with her availability...

As soon as I contacted Rebecca to discuss my enquiry about booking a holiday to Cyprus she provided me with some advice on hotels and was able to find exactly what I was looking for at a good price. Just to add Rebecca was very flexible with her availability to discuss the holiday and didn't hesitate for me to contact her on a Saturday evening to make the booking (as she wanted to make sure the price didn't change and my room choice was still available; which might not have been the case if left overnight to make the booking). Excellent customer service and I wouldn't hesitate to contact Rebecca for any future bookings and will recommend her to friends and work colleagues.

Sent in by Tracy Pearce
Milton Keynes, 19 August 2019

I gave Ruth what I thought were an impossible set of wishes and budget! But she really came through for us and we are now looking forward to a fabulous holiday in Corfu. Ruth came up with great options for us to choose from and came back promptly to answer...

I gave Ruth what I thought were an impossible set of wishes and budget! But she really came through for us and we are now looking forward to a fabulous holiday in Corfu. Ruth came up with great options for us to choose from and came back promptly to answer any questions we had. Brilliant all round.

Sent in by Tom McLeod
Polegate, 19 August 2019

Great trip organised to San Francisco and any problems were sorted and great help organising my next trip too, thank you!

Sent in by Viv Long
Luton, 19 August 2019

Sharon is extremely helpful and goes above and beyond. I went looking for 1 destination and she found us a longer holiday with 2 destinations for less money!

Sent in by Kevin Thomas
Preston, 19 August 2019

Sarah became personally involved with our trip of a life time and made sure it all went smoothly. It was fantastic to see her build our trip, booking flights, hotels, transfers and additional activities. She worked with us throughout the planning and...

Sarah became personally involved with our trip of a life time and made sure it all went smoothly. It was fantastic to see her build our trip, booking flights, hotels, transfers and additional activities. She worked with us throughout the planning and kept in contact with us throughout the trip. Sarah’s friendly and caring approach to ensuring the trip was built around us gave us that personal service. We would highly recommend Sarah to anyone planning a trip or a holiday. Where shall we go next Sarah?

Sent in by Carol McFadden
Fareham, 19 August 2019

This time I have just booked flights - and what a delightful experience it's been so far. Now planning to go away in Spring next year and we'll book through Lucy. Customer service like I thought had been totally forgotten in our automated world! Such...

This time I have just booked flights - and what a delightful experience it's been so far. Now planning to go away in Spring next year and we'll book through Lucy. Customer service like I thought had been totally forgotten in our automated world! Such a refreshing change. Pricing between going direct and booking via Lucy is very small (I was pleasantly surprised) with the difference more than justified by Lucy's attention and assistance. Next time I will not even bother looking online at all (it's a nightmare!!!) - I always used to book direct to save that little extra money (but think I spent at least that in lost work!). Thank you.

Sent in by Thomas Davison
Chesterfield , 19 August 2019

Katie has been so helpful from the beginning all the way through. Would definitely use Katie again. Thank you!