Your Travel Counsellor will take the time to get to know you and tailor your perfect holiday.
A unique network, sharing the destination knowledge and experience of more than 1,900 caring travel professionals.
Every penny of your booking is completely protected by our unique financial protection trust.
Our Travel Counsellors are committed to finding you incredible holidays. Maybe that’s why our trophy cabinet is so jam-packed.
Whether you're looking for a far away adventure or a weekend escape, browse our holiday ideas to discuss with a Travel Counsellor of your choice.
Let our independent Travel Counsellors help you choose a holiday tailored perfectly for you.
With an average 22 years travel experience we have more than 1,900 Travel Counsellors worldwide who all take enormous pride in what they do. Their first-hand knowledge and passion for travel means that our customers continually rate us the best travel company in the world for customer service.
Whether you are looking to relax and recuperate, or explore and discover; your Travel Counsellor will give you the very best, hassle free holiday advice.
Sent in by Sam Reynolds
BURY ST. EDMUNDS, 12 May 2021
Hugely impressed with all of Kathryn's help and support in finding a holiday during these uncertain times. Despite multiple setbacks Kathryn has been brilliant in communicating throughout and couldn't have been more patient or helpful trying to find an alternative getaway. Really excited about what has been found and can now finally have something to look forwards to. Couldn't recommend Kathryn enough
Sent in by Matthew Burgess
NORWICH, 05 May 2021
I want to start with saying thank you so much for providing your help with planning my holiday. Despite the current situation causing an unbelievable mixture of stress, annoyance, upset and many more emotions (particularly throughout your industry) you were constantly calm, caring helpful and an absolute delight to talk to. Outcome aside, it was a pleasure to do business with you and I will certainly be coming back to you with my future travel arrangements. If anyone is looking to plan any form of holiday, I would urge them to get into contact with you as I could not have asked anything more of you at any point throughout the process. Thankyou again for all of your hard work and I look forward to planning again with you in the future. Best regards, Matthew
Sent in by Sarah Morris
Sittingbourne, Kent, 10 May 2021
That's fantastic - thank you and our pleasure to re-book with you - you have been amazing, thank you!
Sent in by Linda McCarthy
Tunbridge Wells, Kent, 10 May 2021
Many thanks Ian. Best decision we ever made was to book through you. [Re-arranged trip to Indochina]
Sent in by Tracey Frankum
Abingdon, 10 May 2021
Nic has been amazing from the point of booking our holiday pre-pandemic, through to the ever changing landscape of travel and, change of destination for us. Nic has kept us well informed, up to date, has had patience of a saint and understood our worries and concerns. Great service from a wonderful lady
Sent in by Simon Kars
Zandvoort, 12 May 2021
Julie from travel councillors is a life saver!!! After receiving very poor service from flight centre, I needed a travel agent that could walk us through the process of getting to Australia during these difficult covid times. Julie sent me a message on Facebook and the exceptional service began from there! Julie was available most hrs (very handy when you're on the other side of the world) and she walked us through all the paperwork required and flight options with precision detail. Within 2 weeks we're were flying! Everything was arranged and the process at the airport was very smooth. We needed to make one change to our domestic flight but this was no problem and Julie had everything fixed in prompt time. Without Julie and Travel Councillors, we simply would not have been able to get to Australia. I can not recommend Travel Councillors and Julie highly enough!!! The customer service is exceptional! Thanks you Travel Councillors and Julie for making our trip to Australia possible
Sent in by Gemma Wheelen
Scarborough, 11 May 2021
Jasmine has helped us enormously to plan our dream holiday. Nothing was too much trouble. We have already recommended Jasmine to friends and family and wouldn’t book a holiday without her now.
Sent in by LIZ U
Buckingham , 05 May 2021
I gave Emily a very vague brief; find us a break away after lockdown. She did not fail us! Emily researched lots of options for us and suggested locations we would never have looked at. What she found was a little gem. A Beautiful luxury lodge with its own hot tub, tucked away in the peaceful Lincolnshire countryside. The price was well within the budget we set and everything was well oganised. The prior information was great and Emily personally emailed to make sure we had everything we needed. We even got a nice little thank you box which was so thoughtful. Its the added extras you get from a travel counsellor and its not more expensive. Will definitely be using Emily's company again. Very happy customers.
Sent in by Sabeeta Zafar
Suffolk, 12 May 2021
So at first, I thought why use a travel counsellor when you can just do it all yourself? But I took a chance... and I'm never planning anything myself again - not without Kathryn! Kathryn's really been amazing. The amount and depth of knowledge she has about the travel industry is astounding; it makes you realise why it is worth your time and money by leaving all kinds of getaways in the hands of an expert - a trusted expert at that. Once Kathryn saved our trip abroad after the pandemic hit, looked after the airline/ hotel bookings and the money paid and was able to re-book - that's when you know you've found the one! She has planned and taken care of trips domestically too and takes into account what you would like, and then comes back with something even better than you originally thought of. A godsend honestly, I wish I had gotten in touch way before I did, a lot of trips could have been made even more special. I would recommend Kathryn to anyone with 1000% confidence. She literally takes care of everything so you can relax knowing you're sorted. What more could you want?!
Sent in by Josie Woodcock
Yeadon, 05 May 2021
I’ve never found booking a holiday so stress-free and easy! I’d definitely recommend Sarah - thank you again for sorting!
Sent in by Suzanne Barnard
Northamptonshire , 05 May 2021
Emily helped book a weekend away for my husbands 40th birthday. She selected several great options before we chose one. The whole process was simple and seamless and Emily was fantastic at finding just the right break! Great communication, friendly approach and nothing is too much trouble. She sorted everything from start to finish and made the whole process so easy. Her expertise was evident and she really knows the holiday destinations and what meets the requirements for each person. We can’t wait to book our next break and get Emily’s support again. I would definitely recommend and the service she provides- amazing! Thank you Emily xx
Sent in by Lorraine Crowe
Welwyn Garden City, 12 May 2021
Emma Whiteman has been absolutely fantastic in sourcing and booking our holiday to Orlando. The wealth of knowledge she has is fantastic. With the current situation flights are changing by the hour however she was able to secure better flights and fantastic seats all within the budget. We looked for the same flights and seats and unable to get these ourselves. I have also booked a trip to New York with Emma with exactly the same experience!
Sent in by Chloe Fisher
WELWYN GARDEN CITY, 08 May 2021
Leia has given us another amazing holiday - our fourth booked with her (including our honeymoon)! Much closer to home this time though, with a staycation in the New Forest. Still had a fantastic time, and best of all, we paid the same price as we would have done if we had booked directly, without the hassle of booking whilst also giving us extra Covid-19 travel assurances! If anyone is looking for a break, near or far, now or in future, big or small, please consider using Leia - she can perform travel magic!
Sent in by Lisa Davie
LINLITHGOW, 12 May 2021
Kathryn has worked so hard to put together different holiday options for us during these uncertain times. She is incredibly knowledgeable and takes the time to understand exactly what you’re looking for. We will definitely be booking more holidays with her in future.
Sent in by Andrea Garnett
DONCASTER, 11 May 2021
We have travelled for 30 years together and never used a travel agency or consultant, always booking everything ourselves. Due to the unusual circumstances arising from a year of Covid we decided to use Priya to help us book a cheeky weekend away when lockdown rules allowed. I can honestly say she made the whole process extremely easy. Providing exceptional choice of accommodation. One of the options was a place we’d already stayed at showing she’d interpreted our style perfectly. This led to quality information on the area we were staying and making sure we were aware of all the necessary requirements to make sure our stay was organised and we could just turn up and relax. From this first experience we will continue to use Priya for all our holidays in the future. Andrea and Cain xx
Sent in by Stephanie Stone
Sheffield, 12 May 2021
As a family we have had outstanding service through the most horrific year of disruption and disappointment. Natalie not only managed to secure our dream holiday, which we had to move 5 times, she achieved amazing upgrades where we have benefited from her extensive experience of the travel sector and current market conditions. Peace of mind is guaranteed with Natalie, we have had a few family emergencies over the last few years whilst being abroad. Having a dedicated travel counsellor ensured emergency arrangements were sorted directly by Natalie, removing layers of bureaucracy and stress that the insurance company caused, but Natalie resolved for us. Nobody ever thinks this will happen to them, it does! This is where you are glad you have one person to call who you can trust to help! Drama aside, our typical experience is that arriving at the airport to then enjoying the excitement of the end location, everything is seamless, the journey becomes part of the holiday with everything running like clockwork and up to date notifications which you never get from the airlines etc. We wouldn't make arrangements without her and look forward to many more dream vacations.
Sent in by Susan Hunter
MILNTHORPE, 10 May 2021
Karen Thornton has been amazing! Due to the pandemic we have planned and rescheduled three holidays now! Her knowledge and care for every detail of our trips have shown how dedicated she is to providing a very special, personalised service. She replies very promptly to any queries that I have and has been extremely patient when I’ve changed my mind or tweaked details (many times!)....Nothing is too much trouble. I wouldn’t hesitate to recommend her and will not be returning to package holidays any more!
Sent in by Sarah Morris
Sittingbourne, Kent, 10 May 2021
Deana is amazing - she has been so helpful rearranging our holiday due to the pandemic and always goes above and beyond. We would definitely recommend her to anyone wanting to book a holiday with an attentive eye for detail and no hassle!
Sent in by Michelle Benfield
Burton-upon-Trent, 11 May 2021
Very pleased with the service jasmine was very helpfully and practice and filled all my requirements.
Sent in by Wendy Carter
Harpenden, 12 May 2021
We were a little late in booking a UK summer holiday this year and due to the limited places left to book- and the issues me and hubby had in trying to recoup our holiday losses last year-I wanted a professional to take all this stress from our hands. I was absolutely hesitant on using a third party to book our holiday as I had assumed it would cost us so much more using this type of service. I was so very wrong, there was no additional cost to us at all. Kathryn was thorough in finding out our expectations and needs of a family holiday and ensured our budget was kept to. She was able to find us a wonderful place in the UK which had a beautiful view, a pool for the children, bbq for the husband and pet friendly accommodation with a fenced in garden for our dog. Everyone is happy! I would not hesitate to recommend Kathryn to anyone who wishes to book a holiday abroad or in the UK. Not only was the stress of finding a new place to book taken care of but the hours and hours of trawling the Internet were saved. Her extensive knowledge on travel is second to none. Thank you
Sent in by Kirsty Craig
Scarborough, 11 May 2021
Jasmine has been brilliant, she provided some great options and was happy to tweak and change them to meet ours needs. She has helped with a full home to holiday plan which has been fantastic.