Your Travel Counsellor will take the time to get to know you and tailor your perfect holiday.
A unique network, sharing the destination knowledge and experience of more than 1,900 caring travel professionals.
Every penny of your booking is completely protected by our unique financial protection trust.
Our Travel Counsellors are committed to finding you incredible holidays. Maybe that’s why our trophy cabinet is so jam-packed.
Whether you're looking for a far away adventure or a weekend escape, browse our holiday ideas to discuss with a Travel Counsellor of your choice.
Let our independent Travel Counsellors help you choose a holiday tailored perfectly for you.
With an average 22 years travel experience we have more than 1,900 Travel Counsellors worldwide who all take enormous pride in what they do. Their first-hand knowledge and passion for travel means that our customers continually rate us the best travel company in the world for customer service.
Whether you are looking to relax and recuperate, or explore and discover; your Travel Counsellor will give you the very best, hassle free holiday advice.
Sent in by C Bennett
Preston, 17 June 2021
Helen is so good at organising any holiday we ask for. It has been particularly important for us for help with rearranging due to covid.
Sent in by Brenda Pickles
North Yorkshire, 17 June 2021
Tracey is always the best person to book your holiday. She gets the best deal possible and goes the extra mile every time. During these difficult times she has been exceptional with her advice and support. Would never book a holiday without her!
Sent in by Jasmin Cooper
Colchester, 17 June 2021
Sarah goes out of her way to make sure she gets the most appropriate holiday for you, she often has personal experience of the location which is an added bonus.
Sent in by Sally Sierra
BECKENHAM, Kent, 17 June 2021
Emma always goes above and beyond to get the best solution for us, even though the travel industry is in a state of chaos at the moment!
Sent in by Deborah Barrett
Barnoldswick, 17 June 2021
Helen is superb! No request is too much trouble; so patient and knowledgeable, and genuinely cares about giving us the best experience possible. Thank you Helen.
Sent in by Rebecca Upton
Manchester, 16 June 2021
Laura has been fantastic and made all the COVID changes much less stressful with her calm, clear and kind responses :-)
Sent in by Lindsey Peddle
Ashford, 17 June 2021
Always a fantastic service from Karen very informative and incredibly helpful with any queries.
Sent in by Viv Davies
Sale, Cheshire, 18 June 2021
Steve always provides a speedy professional service. Steve is a very friendly and very knowledgeable person who is always willing to give advice to mark and I. Steve has obviously travelled a lot so he can recommend destinations and hotels. We always used to go to holiday shops before to book a holiday, not anymore our experiences booking with Steve has been simply the best and we will continue to book many more holidays in the future, thanks Steve.
Sent in by Sarah Warwick
Storrington, 16 June 2021
Cannot recommend Michelle highly enough. She is amazing, she found options for our holiday the same day and it was all booked and sorted immediately. Fantastic service!
Sent in by yvonne Goode
surrey, 16 June 2021
I would not use anyone else but Clare Hyatt, Clare is the most helpful person, returns your emails and telephone calls at once. Brilliant advice, and with the pandemic has had amazing patience with sorting everything out. Thank you Clare.
Sent in by Catherine Van Der Gast
Cropredy Banbury , 16 June 2021
Always brilliant - very honest, reliable and fast. Finds exactly what we need when we need it. So so very good, I will always go to Dawn frist for any of my future holiday / travel needs. An absolute star!!!
Sent in by Richard Tipton
Great Alne, Alcester, 17 June 2021
Gail's planning of our trip has perfectly matched and enhanced our requests
Sent in by Jurgita Valmante
Storrington, 18 June 2021
Michelle is very helpful and creative, She goes above and beyond!
Sent in by Zoe Little
Old Windsor , 16 June 2021
Always a pleasure to have you on board when looking for the perfect holiday, it didn’t work out for us this time , not your fault will always come to you first when thinking of going anywhere top service nothings too much trouble many thanks once again Zoe
Sent in by Melanie Bryant
Dubai, 17 June 2021
Greece 2021 - here we come! But friends, don’t be jealous - Is travel in your blood? It’s certainly in the Bryant families blood and we have been gagging for it for the past year! But it can be complicated right now and as much as I was an “independent” booker before all of this I would never book a holiday without the expert advice of a travel agent right now. Amy The Travel Counsellor is possibly the most amazing travel agent in the world. She has now helped me book 2 unforgettable family holidays amongst all of this complexity and dealt with my demanding personality like I was “normal” ??. Amy is based in the UK - so to all my UK friends please connect with her (and let her know you are way less demanding than Mel!). For the rest of you in Dubai Australia etc she is equally amazing! Give her a go - I promise you won’t regret it ??
Sent in by Jenny Kirkbride
Salisbury, Wiltshire, 17 June 2021
I don't know how we ever managed our travel arrangements before we knew of Joanne. She is just the best person to arrange all your needs nothing is too much trouble, everyone should have a Joanne in their lives!!!
Sent in by Susan Skirrow
Colne Lancashire, 17 June 2021
She is brilliant and despite recent turmoil in the travel industry is unfailingly helpful and polite. If I could vote 11 or 12 I would. If you have had a great score of either a 9 or 10 why not give the customer a quick call to say thank you.
Sent in by Amanda Kenton
Stanmore, 16 June 2021
While trying - with difficulty - to find somewhere suitable to stay over a specific date only a month hence, within easy reach of a specific location, I thought: time to call Tanuja! As ever, she was very helpful and quickly found us the perfect cottage in the UK to rent - thank you, Tanuja!
Sent in by Lindsey Peddle
Ashford, 17 June 2021
Always a fantastic service from Karen, very informative and incredibly helpful with any queries.
Sent in by Alison Cox
Swindon, 17 June 2021
Helen has always provided a good service from start to finish. She is on hand 24-7 which is invaluable, never more so evident than last year when she rearranged our hasty departure from India at the start of the pandemic. I would have no hesitation in recommending Helen to anyone
Sent in by Karen Williams
Alston, 17 June 2021
In such a fast changing time of complete uncertainty it is extremely reassuring to know that an experienced, knowledgeable, professional has your back, will keep you right and guide you through the maze of ever changing requirements to enable any kind of travel. Jane has helped us with foreign travel as well as a staycation all of which would never have happened without her guidance during the past year or so. I would highly recommend her services for complete peace of mind, competitive pricing and phenomenal service.