Sent in by M Moorhouse
Cheshire, 25 April 2018

Gaynor always provides excellent, friendly customer service and goes above and beyond. Once on holiday, its great to know that Gaynor is at the end of a phone should there be any problems. Gaynor has booked our holidays to Florida, Dubai, Greece and more...

Gaynor always provides excellent, friendly customer service and goes above and beyond. Once on holiday, its great to know that Gaynor is at the end of a phone should there be any problems. Gaynor has booked our holidays to Florida, Dubai, Greece and more recently Portugal. She now understand the type of accommodation we like to stay in which means she can find us exactly what we want. Thank you Gaynor

Sent in by Victoria Redler
Cullompton, 25 April 2018

An amazing few days in Budapest. Massive thanks to @TCJuliaWhite for the perfectly organised trip. Definitely recommend you get in touch with her if plannng to go anywhere!

Sent in by Venice Moody
Bristol, 25 April 2018

Highly recommend Deb to book your holiday. She will find exactly what you are looking for and nothing is too much trouble.

Sent in by E Manson
Luanda, Angola, 25 April 2018

Graham is one in a million, he always goes the extra mile. His communication seems to be 24/7 - wherever I am in the world Graham is just an email away and responds within the hour. Fantastic service!

Sent in by Brenda Rayfield
Boscombe Down, Amesbury, 25 April 2018

Lolly found exactly what we asked for at the budget we had set, extremely pleased with the service she provided and I have already recommended Lolly to a number of friends and family.

Sent in by Sue Warren
Reading, 25 April 2018

Julia saved us a lot of time searching for a holiday. Julia listed to our holiday requirements. Her expertise meant she was able to suggest places we would not automatically have thought of and was able to make suggestions to enable us to ensure we made...

Julia saved us a lot of time searching for a holiday. Julia listed to our holiday requirements. Her expertise meant she was able to suggest places we would not automatically have thought of and was able to make suggestions to enable us to ensure we made the right choice. She secured us a great deal thinking of all the expense we may incur. Julia was really personable, very efficient and explained everything thoroughly. The process of booking and paying our deposit was completely hassle free. I have recommended her to family and friends

Sent in by Naomi Maggs
Bristol, 25 April 2018

Deb was fantastic, very patient with my changing requirements and very responsive without being pushy

Sent in by Marilyn Jeffels
Scarborough, 25 April 2018

Excellent and efficient service from Cathy. I would certainly use her services in the future and would recommend her to friends and family.

Sent in by Robert Lendrum
Habas, France, 25 April 2018

Lara has been quick, friendly, hyper-efficient and knowledgeable 10/10

Sent in by Jodie Mann
London, 25 April 2018

We have just booked a trip for six of us to go to Zambia for the first time with Karen. She was so helpful and lovely throughout the whole procedure. Anytime we wanted anything changed to our quote she sorted it quickly and effortlessly - especially as...

We have just booked a trip for six of us to go to Zambia for the first time with Karen. She was so helpful and lovely throughout the whole procedure. Anytime we wanted anything changed to our quote she sorted it quickly and effortlessly - especially as we kept changing our minds on what to do! We can't wait for our trip to Zambia, and we all feel safe and confident with our trip knowing that Karen has organised it all! Thank you so much for all your help Karen, will definitely hear from us again to book another holiday.

Sent in by Ian Smith
Scarborough, 25 April 2018

Danny absolutely perfect nothing was to much trouble. First class service will definitely be using you again thank you!

Sent in by Karen Hamer
Welwyn Garden City, 25 April 2018

Vince - just perfect. We got the holiday we wanted. We got loads of advice and support, building the right trip for us. Vince showed endless patience developing a great holiday. We appreciated the way Vince kept an eye on the budget ensuring we got great...

Vince - just perfect. We got the holiday we wanted. We got loads of advice and support, building the right trip for us. Vince showed endless patience developing a great holiday. We appreciated the way Vince kept an eye on the budget ensuring we got great value for money.

Sent in by Pamela Boughton
Manchester, 25 April 2018

So easy to book an holiday with Emma just speak with her then sit back and wait for your holiday everything all done for you an amazing friendly lady thank you

Sent in by C Broom
Manchester, 25 April 2018

Gaynor is always very professional with a friendly approach. Always goes that extra mile to organize a stress free holiday. Brilliant service every time

Sent in by Lydia Hopgood
Abingdon, Oxfordshire, 25 April 2018

Kathy is prompt, thorough, helpful, polite and overall pretty brilliant. I have booked several holidays through Kathy and will continue to do so. Cannot fault.

Sent in by Alys Langdale
Marlborough, 25 April 2018

Bespoke, efficient and speedy help - makes a work trip enjoyable, much safer and easy to manage.

Sent in by Paul Harris
Shipston-on-Stour, 25 April 2018

We booked our first cruise via Angela in January 2002, my 50th birthday. It was magic, totally exceeded our expectations. Since then, we've probably been on a dozen or so more, all booked via Angela; and we have three more booked right now. We've also...

We booked our first cruise via Angela in January 2002, my 50th birthday. It was magic, totally exceeded our expectations. Since then, we've probably been on a dozen or so more, all booked via Angela; and we have three more booked right now. We've also recommended Angela to several colleagues, friends and family members, none have ever been disappointed and we don't make recommendations easily, because they can backfire if you're not careful. The reason I'm writing to you now is because we recently had an issue with Princess; they dropped split flights on us for our Feb 2019 Mexican Riviera cruise out of LA and we hate split flights, we won't book a cruise if it has split flights. I emailed Angela who was on holiday, so I didn't expect an answer until she came back. Not Angela though, within 48 hours we have direct flights to LA, with Virgin as opposed to American (s much better) and she saved us over £500 as well! This is exceptional customer service, but we shouldn't be surprised, this is what we get from Angela. Yes, we could book direct with the various cruise lines we use but its never cheaper (in fact Angela is nearly always better value than going direct) but above all we know we get proper advice from Angela and she will always try and sort out any problems we may have, not that we've had many. We can't fault the service we get from Angela, she's just brilliant.

Sent in by Glenda Shawley
London, 25 April 2018

Cathie is hugely knowledgeable and often has first hand experience of the places you want to go to.