Coronavirus Update

20 February 2020

view of busy airport terminal

Can I travel to China?
We are following the latest travel advice from the Foreign & Commonwealth Office relating to COVID-19 (initially referred to as Coronavirus). This includes advising against all travel to Hubei Province, and all but essential travel to the rest of mainland China until further notice.

We’re monitoring the situation closely to ensure you can continue to travel to the rest of the world in the safest ways possible.

 

Can I travel to other destinations in South East Asia?
South East Asia destinations, including Hong Kong, Vietnam, Cambodia, Thailand, Singapore and the Philippines remain accessible and open for travellers to explore. We will continue to monitor the situation very closely to ensure we guide you based on the most up to date advice. Some countries have announced increased travel restrictions for travellers who have recently been in Hubei Province or elsewhere in China, and additional health screening procedures have been put in place on arrival in many countries.

The Foreign & Commonwealth Office has the most up to date and definitive advice. You can also ask your Travel Counsellor for additional guidance.


What about other destinations?

Countries around the world are being encouraged to take sensible precautions to prevent a spread of the virus. As a result, countries have announced a range of measures including some travel restrictions and additional health screening procedures have been put in place on arrival in many countries.

The Foreign & Commonwealth Office has the most up to date and definitive advice. You can also ask your Travel Counsellor for additional guidance.


What happens if my travel plans are affected?

If the Foreign & Commonwealth Office advises against travel to a destination and your holiday arrangements have been affected, your Travel Counsellor will always get in touch and advise you of the options open to you. Given the increased risk of disruption at this time, it is even more important than ever to ensure that you have adequate travel insurance regardless of your destination - you should ensure that any policy properly covers you for disruption to travel plans and medical expenses, and you should carefully consider the scope of your policy and any restrictions on it.

Please rest assured that booking your travel through your Travel Counsellor means you have the backing of the company’s global support team, and a dedicated, 24/7 Duty Office should you need help and advice wherever you are in the world.

 

Useful information
The FCO has published specific travel advice guidance for British people travelling and living overseas following the outbreak of novel coronavirus in Wuhan, China, and in other countries worldwide - click here to read the latest FCO advice.

Travellers should also check the applicable country(s) travel advice before travel. These can be found at the UK Government website, and can check the latest advice from the National Travel Health Network and Centre (NaTHNaC) on the TravelHealthPro website .

Travel Counsellors travel safety advice is also available. Click here to read or download a copy

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