Whether you want to embark on a family adventure with enriching shore excursions, feast in gourmet restaurants, relax watching concerts under the stars or be entertained by spectacular stage shows, there’s a perfect cruise for everyone. And the best bit is how you get there. With over 20 years experience building incredible cruise holidays for thousands of delighted customers, our experts will find something special just for you.
If there’s anyone who can tell you about the Travel Counsellors experience it’s our customers. Let them share their incredible travel stories with you and find out why they voted us best travel company for customer service.
Sent in by Eileen Barnard
London, 17 February 2018
The best travel service I have ever used.
Sent in by Alison Marsh
Margate, 16 February 2018
Julie is always knowledgeable, efficient, friendly and always has time to listen to queries or questions. Takes all the stress out of organising a holiday. Thank you
Sent in by peter squires
Berkshire, 16 February 2018
Carolyn was most helpful and efficient.
Sent in by Philip Corfield
Orpington, 18 February 2018
Always a pleasure to deal with Anjie our agent. Nothing is too much trouble for her and it makes booking our holidays a pleasure.
Sent in by EMMA NORMINTON
HUDDERSFIELD, 17 February 2018
Extremely helpful! I will definitely be booking my next holiday with Tricia.
Sent in by Mark Farquharson
Edinburgh, 16 February 2018
I would like to say a huge thank you for sorting our honeymoon. Your choice of hotels was fantastic and just the sort of places we were looking for. We definitely couldn't have found anywhere nearly as good on our own. Lois and I couldn't be happier, we will definitely recommend you to everyone we know.
Sent in by Robert & Margaret Powell
Newport, 17 February 2018
I have been booking my holidays with Frankie for many many years and wouldn't dream of going with anyone else, she is so knowledgeable about places and always goes above and beyond to make sure everything is perfect, if we have ever encountered a problem one text to Frankie and it is sorted. I highly recommend her.
Sent in by Alex Wolf
London, 17 February 2018
I thought James was really superb. Very good understanding of our requirements. Quick turnaround. and highly responsive, combined with very professional and friendly approach. Would certainly recommend.
Sent in by John Westwood
Stock , 17 February 2018
Kerry was extremely helpful, making my overall booking experience really good.
Sent in by Suzanne Wood
Liverpool , 17 February 2018
Anne recently arranged a trip to New York for my husband and I. She was so helpful suggesting possible places to stay. She also found us a competitive price based on our requirements. Even after we had booked, Anne was always in close contact if we had any questions and nothing was too much trouble for her. I would highly recommend Anne when booking a holiday or short break.
Sent in by Pam Smith
London, 18 February 2018
So far Jo has really helped us in organising a surprise birthday trip to in August. Nothing was a problem and she is so professional and efficient. On hand by email at any time.
Sent in by Karen Byrne
Wivenhoe , 18 February 2018
This is our second time booking a holiday via Liz! She listens to what you require gives you several options and even though I changed my mind a few times regarding the itinerary it was never a problem she went out of her way to make it perfect for our needs. Travelling far away but knowing there is someone you can contact who knows exactly what should be happening and knowing exactly where you are is extremely reassuring for me. The attention to detail is very personal and reassuring before, during and after the holiday. All the stress of checking in online is also taken care of! Without hesitation We would definitely recommend Liz to our family and friends!
Sent in by Johanna Gavey
Jersey, 18 February 2018
Excellent prompt service. Very helpful in giving advice. Listened to exactly what we were looking for.
Sent in by Andrea Wood
Wolverhampton, 17 February 2018
Helen is out first stop when thinking of travelling and holidays, she provides five star customer service nothing is too much trouble and the support continues even whilst you are away (as we experienced recently with our New York holiday). We wouldn’t hesitate in recommending her to friends and family and we value her service so much she’s arranged our upcoming wedding in 2018. Fabulous, friendly efficient and thorough Helen has got all your travel wishes and needs covered an excellent representative for independent Travel Counsellors.
Sent in by Diane Hart
Beccles, 18 February 2018
I would highly recommend Sam to people. Nothing is too much trouble. Very helpful. Good advice. Very pleasant and conscientious. Will always book our holidays with her.
Sent in by Sara Bennett
London, 17 February 2018
Jan is the consummate professional travel advisor. I would have no hesitation in recommending her to family and friends.
Sent in by Stephanie Leibbrandt
Tewkesbury, 16 February 2018
Neil offers a comprehensive effective and fast service. He listens to what you want and endeavours to meet your requirements as closely as possible. Will definitely use him again.
Sent in by Valerie Latham
Ettington, Stratford upon Avon, 17 February 2018
10/10 - Melissa is so attentive and listen to all your needs. This is the second time I have used Melissa. I have recommended her to lots of friends that have also used her.
Sent in by Pauline Cross
Upton Upon Severn, 16 February 2018
Neil is friendly, patient, thouough, very knowledgable, and has proved an enormous help in preparing our holiday.
Sent in by Debbie Harrison
Walsall, 17 February 2018
Helen was very friendly and helpful. Also very patient. Would definitely recommend.
Sent in by Tania Trivedy
Bracknell, 18 February 2018
After being recommended to us by a friend who had used Karina, I got in touch with her about using her ourselves. We cannot thank Karina enough for taking the stress out of booking our family holiday. We were so pleased with her service from the very start. What a fab experience - one we will definitely be doing again in the future! We are all so excited for our family holiday in July! We have already recommended Karina to another family and won't hesitate to do so again! Thanks Karina!