Whether you want to embark on a family adventure with enriching shore excursions, feast in gourmet restaurants, relax watching concerts under the stars or be entertained by spectacular stage shows, there’s a perfect cruise for everyone. And the best bit is how you get there. With over 20 years experience building incredible cruise holidays for thousands of delighted customers, our experts will find something special just for you.
If there’s anyone who can tell you about the Travel Counsellors experience it’s our customers. Let them share their incredible travel stories with you and find out why they voted us best travel company for customer service.
Sent in by Joanna Hamilton
Leicestershire, 19 August 2019
Gemma Wells - great and speedy service. No hassle and all completed within 24 hours. Will definitely use again.
Sent in by Lynn Ingman
NEWTON AYCLIFFE, 19 August 2019
Gemma was most helpful finding appropriate hotels on the dates we wanted to travel and with the facilities we wanted. Nothing was a trouble to her. Thank you very much.
Sent in by Jayne Clark
Weymouth, 19 August 2019
Michael completely took on board all of our requests and found us a great holiday at short notice. The service was professional, helpful and friendly. Nothing seemed too much trouble! Thank you!
Sent in by Gemma Hodgkinson
Mansfield, 20 August 2019
Very accommodating and answered all questions nothing was too much trouble
Sent in by Claire Eddom
Hull, 19 August 2019
Highly recommended- Lisa is fantastic at what she does, she’s very well travelled and knowledgable (she’s super friendly too! ??), and she makes the whole research and booking process a total breeze! I had already done my research and knew pretty much what we wanted, but Lisa still went the extra mile to make a number of recommendations and provided me with a range of options to suit our requirements, eventually deciding on a hotel I had not even considered! Lisa is really efficient and quick at getting back to you, and this is all done at times to suit you, day or night, and by what ever means of communication suits you best. Thanks Lisa!
Sent in by Steve Upham
WARRINGTON, 19 August 2019
My wife and I have just booked for our first cruise holiday with Sarah. She was so friendly and helpful, answering all our questions, offering great ships and itineraries and giving us advice from her own cruising experiences. She also accommodated alternative flight arrangements and extra hotel bookings as we wanted to add something extra on before embarking on our first adventure on the seas. Thanks Sarah, for the personal touch, we're excited to go and we'll let you know how it goes, and will be sure to be in touch to book with you again.
Sent in by Maria Allen
Hempstead, Kent, 20 August 2019
Uli was great at suggesting options for our Far East holiday and advising of places and ideas available. She worked with my brief and was a pleasure to deal with. Will definitely be using her invaluable service again in the future.
Sent in by Jayne Lewis
Woking surrey, 20 August 2019
Excellent service when looking at holidays Louisa worked hard to meet my requirements much cheaper them shops and no hassle would definitely recommend her excellent service thank you louisa
Sent in by Carol Kinroy
Elloughton, East Yorkshire, 19 August 2019
A smooth, easy transaction for a holiday booked with Sarah
Sent in by Julie Sexton
Fareham, 19 August 2019
Would thoroughly recommend Gemma. She sorted my husbands golf trip for him and 15 friends in just a few days and kept us updated throughout. Great service.
Sent in by Vivienne Blackledge
Hull, 19 August 2019
Sarah has made planning our holiday a super quick, super easy process and I'm delighted with what she has arranged for us. Thank you!
Sent in by James Crill
Jersey , 19 August 2019
Kim is always very helpful and good at personalising her suggestions. It's a pleasure to work with her.
Sent in by Gillian Townend
Howden, 19 August 2019
Sarah is brilliant, has worked us 2 holidays out to precision. will use her again. Did not worry when I did not like one of the proposed trips, she just worked us something else out.
Sent in by Glenda Roberts
Bethesda, 19 August 2019
We were looking for an ideal family holiday for four adults and one 3 yr old child to Lanzarote so we asked Nerys for guidance. Needless to say, she came up trumps! Absolutely fantastic service from start to finish - finding and booking the holiday, printing and delivering the tickets and boarding passes to our door, contacting the hotel to ask for our preferred rooms and then ensuring that all the boarding passes were in order for our return home. We cannot praise Nerys' service and attention to detail highly enough and will definitely be asking for her support when considering future holidays. Thank you very much for all your hard work and help Nerys.
Sent in by kathryn wooldridge
hampshire, 20 August 2019
Very happy with your service Carolyn & Kate. Happy to recommend you to familly & friends
Sent in by Sophia Robinson
GOSPORT, 19 August 2019
Wow Gemma is a fab travel consultant and gave us a brilliant price for a cruise. Gemma listened and worked hard to get us what we wanted for a price we were happy with!
Sent in by Jenny Mason
Huthwaite, 20 August 2019
Jill is fabulous at her job, extremely knowledgeable about everywhere. My family wouldn't book a holiday anywhere else, and I would recommend her to all I speak to.
Sent in by Jayne Soper
Crewe, 19 August 2019
Stephen sorted us out with everything for our holiday. He was excellent, he did it all for us and took his time to explain everything in detail. Thanks
Sent in by Kimberley Milne
Bolton, 19 August 2019
Lara was fantastic. I had lots of requirements for my holiday and she found and executed every one of them. Superb service and meant the usual stress I feel whilst trying to find and book a holiday was taken away.
Sent in by Laurendah O'Malley
Epsom, 20 August 2019
Gerry organised an amazing holiday to Lindos in Rhodes for myself & my 2 grown up children. The hotel she picked was spectacular & her personal service throughout was 1st class. Thankyou Gerry for an amazing holiday!
Sent in by Jacqui Ireland
WARRINGTON, 19 August 2019
Sarah has the patience of a saint and will go that extra mile to make sure you get the perfect holiday - nothing is to much trouble no matter how late you leave it, I would really recommend her to anyone looking for a holiday