Sent in by K Hurl
Teddington, 28 February 2020

Amazing personal attention. Sonia listened to our dream ideas and made them a reality. Her attention to detail is amazing and her research extremely thorough. She responded so quickly to any questions we had and we feel very well supported by her. Absolutely...

Amazing personal attention. Sonia listened to our dream ideas and made them a reality. Her attention to detail is amazing and her research extremely thorough. She responded so quickly to any questions we had and we feel very well supported by her. Absolutely outstanding customer service.

Sent in by Deborah Carroll
Bradford, 28 February 2020

Delighted with Damian's service …..his communication was immediate once he had been notified by Cunard that our cruise had been cancelled due to Coronavirus. He put all the wheels in motion to organise our refund for the 2020 holiday …...and also rebooked...

Delighted with Damian's service …..his communication was immediate once he had been notified by Cunard that our cruise had been cancelled due to Coronavirus. He put all the wheels in motion to organise our refund for the 2020 holiday …...and also rebooked our holiday for 2021. I would not hesitate in recommending him for any holiday booking.

Sent in by Stephanie Edusei
Newcastle-upon-Tyne, 28 February 2020

Friendly, enthusiastic and efficient!

Sent in by Allison McManus
Alnwick, 28 February 2020

Lizzie always takes the time to listen and, will do endless research on your behalf. When my husband took ill and needed hospital treatment when we were on a recent holiday Lizzie's help both practically and with emotional support was invaluable . I have...

Lizzie always takes the time to listen and, will do endless research on your behalf. When my husband took ill and needed hospital treatment when we were on a recent holiday Lizzie's help both practically and with emotional support was invaluable . I have been traveling for many years and used many companies but have never had better customer service than I have had from Lizzie Adamson-Brown

Sent in by Christine Lee
Mansfield, 28 February 2020

Donna is amazing such a lovely person

Sent in by M Morley
Twickenham, 28 February 2020

Our Travel Counsellor Sonia Murray- Smith was extremely helpful, nothing was too much trouble even after we had to completely change our itinerary for the third time to accommodate everything we wanted to do. A first-class service which we would definitely...

Our Travel Counsellor Sonia Murray- Smith was extremely helpful, nothing was too much trouble even after we had to completely change our itinerary for the third time to accommodate everything we wanted to do. A first-class service which we would definitely use again and wouldn't hesitate to recommend to friends to and family.

Sent in by C Jones
Teddington, 28 February 2020

10 out of 10 from start to finish ! Just can’t wait to go now ! Very professional, informative and friendly advice . Definitely recommend .

Sent in by Samantha Culshaw-Robinson
Nottingham, 28 February 2020

Donna is so knowledgeable, professional and friendly. She takes the hassle and time out of booking your holiday and leaves you to enjoy the best bit. Travel Counsellors are also very competitive. Thanks again Donna.

Sent in by Laura Wilson
Kirkby in Ashfield, 28 February 2020

Excellent, professional, friendly service. Looking forward to getting our heads together & getting her expert advice to plan the rest of our trip. Would definitely recommend

Sent in by Lisa Bray
Birmingham, 28 February 2020

Andy is so patient & helpful he’s the ultimate professional & is an absolute credit to your brand, no silly question goes unanswered & such quick responses Can’t thank him enough for all he does to make our experience hassle free

Sent in by Hayley Whittle
Cambridge, 28 February 2020

Excellent service - highly recommended.

Sent in by W Bell
Merseyside , 28 February 2020

Great to deal with again David understands what we want. regards

Sent in by Sandra Reay
Cramlington, 28 February 2020

Thank you Lizzie, your service goes above and beyond, very personal, attentive and approachable. I got a lovely thank you card in the post yesterday, how touching, I will certainly be passing your cards on to others as well as verbally. Thank you for...

Thank you Lizzie, your service goes above and beyond, very personal, attentive and approachable. I got a lovely thank you card in the post yesterday, how touching, I will certainly be passing your cards on to others as well as verbally. Thank you for all your help.

Sent in by Sidney Pritchett
Nottingham, 28 February 2020

A pleasure to deal with Donna. Holiday arrangements sorted within 24hrs.

Sent in by Richard King
Nottingham, 28 February 2020

Always friendly and accommodating, Donna Horner is an ideal Travel Counsellor. I recommend her unreservedly

Sent in by Steve Gallet
Staffordshire , 28 February 2020

Vicky offers a personal service and went the extra mile to find a holiday that suits our needs and budget. The information that she provided was concise and sufficient for us to make a decision and she was happy to persevere with us, as we had rather...

Vicky offers a personal service and went the extra mile to find a holiday that suits our needs and budget. The information that she provided was concise and sufficient for us to make a decision and she was happy to persevere with us, as we had rather bespoke needs that required a number of options to be presented to us before we were able to select a holiday.

Sent in by Mike Drake
Worcestershire, 28 February 2020

Very Professional and friendly service, extremely knowledgeable , I have used Neill on several occasions and he has never let us down and provided some fantastic holiday itineraries. I am so confident in his ability that I have recommended him to my friends,...

Very Professional and friendly service, extremely knowledgeable , I have used Neill on several occasions and he has never let us down and provided some fantastic holiday itineraries. I am so confident in his ability that I have recommended him to my friends, relatives and colleagues.

Sent in by J Kelleher
Teddington, 28 February 2020

Sonia makes organising a holiday so easy. I actually dread booking a holiday, trawling endless websites, panicking about losing the cheapest flights because I haven’t got my accommodation sorted and then having to pay for it all in one hit. I managed...

Sonia makes organising a holiday so easy. I actually dread booking a holiday, trawling endless websites, panicking about losing the cheapest flights because I haven’t got my accommodation sorted and then having to pay for it all in one hit. I managed to book a holiday via Sonia in 5 days (that’s really quick for me), from deciding where I was going to having it all sorted. I could have taken longer as the flights were reserved and the fact that I can pay in instalments over the months before my holiday is a real bonus. Thank you Sonia!