Whether you want to embark on a family adventure with enriching shore excursions, feast in gourmet restaurants, relax watching concerts under the stars or be entertained by spectacular stage shows, there’s a perfect cruise for everyone. And the best bit is how you get there. With over 20 years experience building incredible cruise holidays for thousands of delighted customers, our experts will find something special just for you.
If there’s anyone who can tell you about the Travel Counsellors experience it’s our customers. Let them share their incredible travel stories with you and find out why they voted us best travel company for customer service.
Sent in by Tracy Fuller
Eastbourne, 19 September 2021
A MASSIVE thankyou for all you did for us in making our holiday happen. From when you first started looking for us and everything in between to when we finally arrived helping us find our transfer. You go above and beyond what anyone would expect.
Sent in by Stuart Le Duc
BRIGHTON, 19 September 2021
I would definitely recommend Mark to all of my family and friends, he is always so pleasant and helpful a 10 out of 10 every time
Sent in by M Fielder
Dubai, 18 September 2021
Trip of a Life time! We wanted a special trip for my 70th birthday and Sally Jo Asser our travel counsellor planned every detail. From pick up at home to airport to river cruise on Danube to coach trip to Prague. Every aspect of the trip was planned and delivered seamlessly. I would recommend Sally Jo to anyone looking for that special experience.
Sent in by Lisa Douglas
Nottingham, 17 September 2021
Teresa was absolutely amazing. Even when we had problems with our bank, she had incredible patience and sorted everything out your end. I cannot recommend her enough. Thank you Teresa.
Sent in by Janet Sitiwatjana
Oldham, 18 September 2021
Excellent service felt very supported through the covid travel process
Sent in by Nichola Murphy
Wirral, 18 September 2021
I would most definitely recommend George to organize any holiday in this country or abroad George goes above and beyond to find what is best for the customers individual wants and needs He is a ten star 100% travel consultant
Sent in by Andrew Mitchell
Coventry, 17 September 2021
Always helpful nothing seems to much trouble , and open 24/7 .
Sent in by Malcolm Storey
CHESTER, 18 September 2021
Liz is an outstanding travel professional. We have worked with her for many years: the experience has always been excellent. Liz is very good at understanding “our idea”, using her considerable experience and contacts to “give us options”, then executing “the decision” with speed. Throughout the Covid chaos, Liz maintained her excellence, supporting us with new bookings and necessary rearrangements. Liz handled these very tough times with determination, energy and unfailing good humour. Class act.
Sent in by Tim Massey
Bury, 18 September 2021
Excellent patient work given the current situation. Yes, I would recommend George as a personal travel counsellor to anyone.
Sent in by Louise Carpenter
Nottingham, 17 September 2021
Excellent advice and information. Not only at the booking stages but right the way through until travel and throughout the holiday. All questions and queries answered expertly. Thank you so much for making our holiday dreams a reality.
Sent in by Irene Tompkins
BICESTER, 18 September 2021
We only have to ask and Julia acts immediately. A wonderful lady.
Sent in by Joanna GRUDZINSKA-DMOWSKA
DORKING , 17 September 2021
Soozie has been amazing with helping us to choose and book the holiday. She ticked every single point we asked for. She was super helpful and detailed. I'm very impressed. Highly recommend
Sent in by Chrissie Bolger
Winchester , 17 September 2021
Zoe has organised two holidays for us so far, both seamless and we’re thinking about the next getaway. Zoe made us feel ‘special’ and nothing phased her, even leaving my headphones in Greece…. Of course she sorted that too and they have now been returned. We even had Zoe checking in on us when she had a day off. Zoe is superwoman and it felt like there was nothing she couldn’t sort. Thank you Zoe ????
Sent in by J Sherlock
Littlehampton, 18 September 2021
Wonderful Day Pullman Train Trip Sally our lovely Travel Counsellor has been wonderful, firstly arranging a holiday we could not go on due to Covid and then rearranging everything only to then have to cancel our original holiday due to travel restrictions. She suggested a Pullman day train trip to boost our spirits and have a completely different experience. We settled on trip to Whitstable and the Pullman train trip was everything we imagined and more . The service , drinks and food on the train was impeccable. Everything was so relaxing and we had 3 hours in Whitstable. We also decided to stay in London near Victoria train station and stayed in the Reubens hotel which was perfect as less than ten mins walk from the station. Everything was booked and organised for us perfectly by Sally.
Sent in by Linda Artley
DRIFFIELD, 17 September 2021
Excellent service and support, would highly recommend
Sent in by Simon Bell
Leeds, 17 September 2021
Teresa has gone beyond what I expected , nothing too much trouble , everything planned and confirmed to perfection!
Sent in by Samantha Herbert
Nottingham, 17 September 2021
Teresa is so helpful and just brilliant to deal with.
Sent in by Tracy McFeeley
Devon, 19 September 2021
Fantastic service! Lucy’s communication was great, she got back to me quickly with quotes and information, and her suggestions matched our requirements and budget. I’ll definitely recommend her to friends and family.
Sent in by Christian Goodrich
Cheltenham, 18 September 2021
Having Jayne organise our family summer adventure to Scotland restored the fun in planning our trip. Trying to organise it ourselves, especially within weeks prior to our preferred dates, was overwhelming and we felt like we were exhausting all options, with many staycation places seemingly fully booked up within the UK during the August summer holidays. Jayne however had such a good eye for understanding our needs and preferences as a young family, and presented us with numerous suitable options - it was so exciting and reassuring, and my wife and I found ourselves looking forward to hearing from Jayne, and seeing her work her magic on our family adventure. Jayne organised an 8 day trip to Scotland which was a first for my wife and two young boys - we enjoyed so many special moments and experiences on that trip that I know the boys especially will remember fondly and take into their adulthood. Thank you so much Jayne, and we'll be in touch to organise our next family holiday with you soon :)
Sent in by Gillian M
Kidderminster, 18 September 2021
Lisa was so helpful, sorted our holiday out of office hours, she has been so informative and provided us with great advice. She’s brilliant
Sent in by Alison Knight
MIddleton Cheney, 19 September 2021
Lindsay organised an incredible trip for me and my husband to Scotland recently, where we flew to Edinburgh for 2 nights, then hired an Aston Martin, drove to the West Coast to stay for a couple of days, had a speedboat trip, before taking the train home. It really was a post-lockdown treat and Lindsay could not have been more helpful or professional - nothing was too much trouble and she guaranteed our holiday was a success. Thank you so much Lindsay x