Whether you want to embark on a family adventure with enriching shore excursions, feast in gourmet restaurants, relax watching concerts under the stars or be entertained by spectacular stage shows, there’s a perfect cruise for everyone. And the best bit is how you get there. With over 20 years experience building incredible cruise holidays for thousands of delighted customers, our experts will find something special just for you.
If there’s anyone who can tell you about the Travel Counsellors experience it’s our customers. Let them share their incredible travel stories with you and find out why they voted us best travel company for customer service.
Sent in by Kate Paterson
Cockermouth, 02 August 2021
Jodi Kerr, best travel agent I have ever used. Got my folks out of SA during the looting and they are now safe in Quarantine Travel Counsellors by Jodi Thank you Jodi.
Sent in by Elaine Manson
Glasgow, 02 August 2021
Fabulous service. I don’t need to worry about a thing.
Sent in by John Murdoch
Thrapston, 03 August 2021
As always, Abi is way better than average. She tries so hard to make everything exactly what you want and nothing is too much trouble.
Sent in by Imogen Lindon
Kent, 03 August 2021
As someone who loves travelling but finds it hard to be creative in regards to pulling a holiday together and gets completely stressed out with trying to book everything for my family and all their different needs, Claire has been amazing! Not only is she friendly and professional but takes the time to really get to know you and understand what is important to you in regards to your holiday. She came up with ideas I would never have thought of and is really thoughtful in making sure all the little details are covered. My biggest fear with using a travel consultant was that it would be really expensive, but Claire was great at working to my budget and sharing with me various options to consider. Claire helped me navigate the challenges of booking a holiday during these uncertain times with 100% confidence that I could get a refund or reschedule should I need to due to the pandemic. I have recommended her to all my friends and would highly recommend using her services for all your holiday needs big or small.
Sent in by Suzanne Wilkinson-McKay
Warwick, 03 August 2021
Simone is amazing. I was trying to book a short spa break for mine and my husband’s birthdays but was struggling to find a decent deal and was beset with indecision. I decided I needed Simone on the case. Within 24 hours, she’d found us a lovely hotel, by the sea with a cracking deal for a two nights’ stay. I should also add that the time scale was pretty tight. I emailed Simone on 28th June and our break is booked for 19th July. I have already recommended Simone to anyone who will listen and will continue to do so. First class service even on a second class budget.
Sent in by Michelle Coleman Blanche
Kings Clipstone, 03 August 2021
Lynn is the most superb travel counsellor. I just give her what I want and then leave her to it! She comes back with at least 3 options and always they are bang on!! Hassle free…. That’s what I love!
Sent in by Victoria Watts
Leominster, 02 August 2021
We are recently back from a 7 x night cruise around the Greek islands and Croatia on Celebrity Apex. The trip was for my sisters 60th - my mum, sister and I are new to cruising so going through Travel Counsellors was the best thing we could have done. Denise Carter was amazing from start to finish, not only did she find us the best cruise to suit all our needs and wants. She was extremely helpful guiding us through what we needed to do in terms of PCR testing etc. Even when the cruise was changed from the med to Greece, Denise dealt with flight amends, airport accommodation etc etc she is a true professional. I honestly can’t thank her enough she gave my family a holiday that we will remember for a lifetime. I won’t be booking my future holidays any other way now - I cannot recommend Denise highly enough thank you x
Sent in by Tracey Meakin
Birmingham, 03 August 2021
Fantastic service, easy to contact, very flexible, always answers any concerns you might have. Up to date on all the travel advice in these uncertain times. Thsnk you.
Sent in by Jacqueline Duggan
Hereford, 02 August 2021
Hi Denise Thank you seems inadequate for what you did for us all for our cruise. It truly was a holiday of a lifetime and so wonderful to be able to share it with mum and Vicky. We laughed and we cried several times, and I don't think you will truly understand what you did for us, it brought me to tears, we just had such an amazing time, we were waited on hand and foot and made such very special memories. I am already recommending you to family and friends and anyone who cares to listen. ??Thank you from the bottom of my heart, you truly are amazing at your job.
Sent in by Carly Curry
Durham, 03 August 2021
Always helpful, always contactable and very reassuring, especially given the current climate.
Sent in by Oliver Berney
Hockering, 03 August 2021
Knowledgable, friendly, efficient, instant response - highly recommend
Sent in by Emma Clark
Menston, 03 August 2021
Absolutely amazing booking experience thanks to Sarah. Nothing was too much trouble and she was very well informed about everything to do with our trip. The reminder emails were so valuable and your reassurance helped to keep my stress levels at bay. I loved the goodie bags for the children too - such a super thought and made the travelling to Liverpool so much less stressful! We will definitely be using Sarah again - the whole process from booking to boarding has been fantastic! Thanks Sarah.
Sent in by Caroline Lister
Cheltenham, 03 August 2021
Stephanie was super efficient and so helpful. Always returned and responded to texts, emails and calls immediately. She made the whole process of booking understandable and stress free! Would definitely recommend and use again.
Sent in by bailey brian
swinton, 03 August 2021
emma was excellent...pleasant...very knowledgeable...felt really confident talking to her,,,would highly recommend her............brian
Sent in by Kate Griggs
Leatherhead, Surrey, 03 August 2021
I’ve booked a few holidays with soozie, some sadly have been cancelled with the restrictions however she has always been there through the ups and the downs, this lady will not let you down. She passionate about travel and passionate about getting you a great bespoke trip, she goes above and beyond to help you find what you are looking for, highly recommend. Wouldn’t book a holiday without her input.
Sent in by TRACY HOW
TEIGNMOUTH, 02 August 2021
Helen has been so helpful in planning and organising our trip to Iceland. 5* service.
Sent in by Mel Wombwell
Dubai/Coventry, 03 August 2021
Simone is an amazing travel advisor - she is thoughtful, asks good questions to understand what you are really looking for and your budget. She gets back to you quickly and when we got stuck in Hawaii as the pandemic lockdown began she made arrangements and got us home on the first available flight. We can't recommend her enough.
Sent in by Neil Trenaman
Bude, 03 August 2021
Stephanie is an experienced, efficient and helpful travel consultant and I would definitely recommend her to family, friends and anyone else.
Sent in by Anne Delauzun
Reading, 02 August 2021
We came to Marina with a big ask- a family holiday in the UK for a group of 8 adults and children, during school holidays, at very short notice - and she delivered! She listened carefully to our requirements and found us an ideal location with everything we needed. We wouldn't hesitate to recommend Marina's services to anyone looking for a knowledgable and friendly expert to save them hours of trawling the internet!
Sent in by Glenda O'Reilly
Hertfordshire, 03 August 2021
Joanne is always very professional and helpful and finds just what we need.
Sent in by Liz Daffen
Epsom, 03 August 2021
Great to finally book a holiday through you. Thank you.