Whether you want to embark on a family adventure with enriching shore excursions, feast in gourmet restaurants, relax watching concerts under the stars or be entertained by spectacular stage shows, there’s a perfect cruise for everyone. And the best bit is how you get there. With over 20 years experience building incredible cruise holidays for thousands of delighted customers, our experts will find something special just for you.
If there’s anyone who can tell you about the Travel Counsellors experience it’s our customers. Let them share their incredible travel stories with you and find out why they voted us best travel company for customer service.
Sent in by P Cook
Aylesbury, 23 October 2021
Kathryn listened to our requests and delivered and exceeded all of our requirements Thankyou
Sent in by Karen Carter
Sandhurst, 23 October 2021
Sally has been so helpful with our trip . The booking was easy and she kept us informed the whole time throughout the uncertain times. She has rescheduled our trip due to covid restrictions and we feel in safe hands rather than trying to tackle it all ourselves. Sally's very knowledgeable . I would highly recommend her.
Sent in by R Williams
Cambridgeshire, 23 October 2021
Kathryn has provided an amazing service and really taken the stress away of looking for holidays. She has been very responsive, taken all of our requirements into consideration and found us a holiday we have dreamed of. We are already working with her on our next holiday and have recommended her to family and friends.
Sent in by Karl Bostock
Rutland , 23 October 2021
Lisa is a superstar and she takes all the hassle out of organising trips. Thank you
Sent in by Gemma Walton
Otley, West Yorkshire, 23 October 2021
Sarah is exceptional and made planning our USA trip so simple and straightforward (and fun!). She also saved us money by accessing rates and hotels we had no idea about, and her knowledge was second-to-none. We will be recommending her to everyone!
Sent in by M Gibson
Cambridge, 23 October 2021
Kathryn is amazing. Her travel knowledge is brilliant and she always goes the extra mile to make sure our holiday plans are perfect.
Sent in by Mark Boyes
Newcastle, 22 October 2021
Where do I start…….. Emma is thee most attentive travel consultant I’ve ever had. She’s booked all my long haul trips from flights, hotels, internal flights, transfers, extras etc to which worked like a dream! Whilst travelling ensuring every destination is perfect and on hand should you need her. Short haul holidays we too started booking as everything was made simple! Even during a pandemic Emma made sure we got home safely before the quarantine period after a sudden change as promised. I cannot recommend Emma and her service enough. Don’t hesitate - Book now!
Sent in by A Paul
Shropshire, 23 October 2021
Kathryn has been great since our first conversation. She has gone above and beyond to find the perfect location and has met all our criteria perfectly!!
Sent in by Luke Jones
Newcastle, 22 October 2021
We started using emma before the pandemic for the holiday of a lifetime! Unfortunately that holiday was not meant to be due to covid! Emma sorted refunds very quickly! Then due to restrictions and ever changing advice we used emma to book our holidays during the pandemic, nothing was a bother and she was always on hand and there with the ever changing information! Couldn't imagine booking a holiday without her now! Definitely a personal 5* service.
Sent in by B Turner
ST. ALBANS, 23 October 2021
Listened to our requirements, sorted out issues and provided an excellent and timely service.
Sent in by Ann Habgood
Wheatley, Oxford, 22 October 2021
Janet was amazing,, I explained what our requirements were, and she delivered, with all the boxes ticked. Nothing was too much trouble for her, and she was always there for support and help We are sooo excited about our Christmas holiday, knowing that we have this amazing backup. Thank you so much.Janet.
Sent in by Leslie Trewinnard
Fetcham, 24 October 2021
Many thanks for your help, Soozie. Extra confidence from you in keeping us up to date with changes re covid etc. Thanks
Sent in by Bex Stewart-Jones
LONDON, 22 October 2021
Thoroughly enjoyed working with Emma from start to finish! She found us the perfect holiday in record time and went above and beyond to ensure we had the best experience possible. Highly professional, helpful and friendly- would absolutely recommend
Sent in by Linda Gunton
Oxford, 22 October 2021
Thank you Janet for your brilliant service and I will definitely being using your services again. Many thanks for your help. Kind regards, Linda
Sent in by T H
Storrington, 23 October 2021
Fabulous, wonderful communication and extremely efficient and knowledgeable
Sent in by Geraldine Hamer
London, 22 October 2021
Very helpful and efficient service
Sent in by Katie Cooper
Kingsteignton, 23 October 2021
Stef has been brilliant at helping us pick our holiday. I can contact her at any time and get a prompt response. Will definitely book through Travel Counsellors again
Sent in by Kuok NG
Manchester, 23 October 2021
Lisa went above and beyond to help arrange my trip to Macau:, Due to the present covid situation everything was very complicated but she helped me navigate it all. I’m so grateful!
Sent in by Mark Doggett
Dubai, 23 October 2021
Jane was Absolutely fantastic! three times she changed my holiday arrangements for my daughter to visit me in Dubai. Due to Covid restrictions I finally settled on Santorini ,and what a holiday we had! the hotel was amazing, seamless flights for my daughter from London and Jane was a text message away to answer any questions I had on passenger locator forms/covid testing etc. Jane took the load off travelling and the stress that goes with it. I can't thank Jane enough for a wonderful holiday and I'm looking forward to booking the next one with her.
Sent in by Charlotte Clements
Castle Cary, 23 October 2021
Paul is genuinely committed to helping you find the best holiday tailored to your needs. When I first met him, I gave him a few ideas for the kind of holidays I'd like to go on and he came up with some amazing trips to Iceland and The USA Unfortunately it was mid pandemic and I didn't feel it was the best time to go abroad. I got in touch again more recently with the idea of a European cruise in January. Paul was on the case straight away and has found me an amazing trip, keeping in mind the fact that I'm a solo traveller and vegan! He put lots of thought into what would make me most comfortable from the best location for my cabin on the ship, to the timing of meals and how many people I might want at my table. I completely trust his opinion and can't wait to go on this holiday and book many more through him in the future. I recomend him unreservedly
Sent in by Rachel Debenham
Somerset, 23 October 2021
Joanne is fabulous she is the best there is. Efficient knowledgable and above all kind. Thank you