Whether you want to embark on a family adventure with enriching shore excursions, feast in gourmet restaurants, relax watching concerts under the stars or be entertained by spectacular stage shows, there’s a perfect cruise for everyone. And the best bit is how you get there. With over 20 years experience building incredible cruise holidays for thousands of delighted customers, our experts will find something special just for you.
If there’s anyone who can tell you about the Travel Counsellors experience it’s our customers. Let them share their incredible travel stories with you and find out why they voted us best travel company for customer service.
Sent in by Peter Gregory
Rossendale, 20 October 2019
Nikki was recommended to us from our daughter. We were very happy with the service provided. Nikki is very informative, knowledgeable and, most importantly, patient. We came to Nikki because we were told that we would get the best service and best value for money, we were not disappointed.
Sent in by Lorna Downie
Curdridge, 21 October 2019
Lucy has been amazing organising family holidays and a group skiing trip. Nothing is ever a problem and she is so wonderful to deal with. Would definitely recommend and will be using for all holiday now!
Sent in by Julie Lawlor
Northumberland, 21 October 2019
Tracey was absolutely great, listened and had lots of ideas. Would certainly recommend to family and friends and look forward to our next holiday arranged by Tracey.
Sent in by Sandra Hall
FOLKESTONE, 20 October 2019
Today Bianca has booked a multi-destination holiday for me and I am so pleased. Thank you Bianca, you listened and understood the holiday I was seeking and even though you have been busy in Manchester, by all accounts, you made time to respond to my enquiry and you have been so professional, polite and helpful. Having now been through the process I have absolutely no hesitation recommending you and I am sure I will use your service again in the future.
Sent in by Roger Clarke
Peterborough, 21 October 2019
The service I received was outstanding, nothing was to much trouble for Nickola and I will definitely be recommending her to my family and friends.
Sent in by Linda Day
Portishead, 21 October 2019
Very friendly and efficient service. All the requirements we requested were met regarding our holiday.
Sent in by Mathew Clamp
Coventry, 21 October 2019
10/10 - Fantastic Service and very knowledgeable!!
Sent in by Neville Barton
Birmingham, 21 October 2019
A fabulous break away booked by Matt. Everything sorted for us, didn’t have to do anything. Would recommend Matt for anyone’s travels 10/10 service
Sent in by Jennifer Lee
Plymouth, 21 October 2019
We have just booked our third family holiday with Charlotte and would highly recommend her. Nothing is too much trouble, great advice given and a professional service.
Sent in by John Kirkbride
Near Salisbury, Wiltshire, 21 October 2019
Always pleasant, cheerful, helpful and a constant professional.
Sent in by Lesley Morton-Evans
Kilham. Driffield., 20 October 2019
We are so pleased to have Tina once again organising our next holiday. We have never been able to find in any brochure or on any site the kind of holiday that we'd been seeking. We tell Tina what we want to do and she pulls it all together. Her experience and expertise created for us a fabulous trip exploring Thailand and on another occassion, a 5 week adventure travelling around Australia. Just us and just perfect. Looking forward to the next adventure and for having Tina make everything run smoothly.
Sent in by Joanne Haverson
Warwick, 21 October 2019
10/10 - Locations and accommodation always outstanding!
Sent in by Deborah Williams
Manchester, 21 October 2019
Tracy German is always very helpful and knowledgeable. We have used her for many years.
Sent in by Sally Moran
Taunton, 21 October 2019
Natalie has helped us plan our next adventure which involves complicated travel, accommodation and sight-seeing trips. She changed arrangements when asked, came back to us quickly with new schedules and advised us on matters associated with travel to several parts of the world. Natalie is attentive as ever to getting us the best deals, checking in with us regularly and updating us on progress and what needs to happen when! We couldn't ask for a better service, thank you Natalie!
Sent in by Rob Heslop
Newcastle Upon Tyne, 21 October 2019
Recently back from another superbly arranged trip. Thanks once again for making it all so easy. From speedy security check, to great hotel and service to in resort check in and luggage collection, everything was smooth as silk. The hotel was excellent- the facilities, the location and especially the staff. The staff are endlessly helpful and cheerful and really do make a difference. One change we did notice from last time was the demographic. At 69 l felt quite young! Plenty of young couples, and people in middle age too. Perhaps the older clientele are those visiting year on year, and those attracted by how attentive the staff are. Jet 2, outward and return, was pleasant and efficient. Super break, and top marks to you and Travel Counsellors for taking all the hassle of arrangements on your very capable shoulders.
Sent in by Amanda Howles
Worcestershire, 20 October 2019
Neill never fails to impress us! I have passed his details to friends and family with no concerns about his professionalism and ability.
Sent in by Lesley Mayhew
Bolton, 19 October 2019
Sarah goes above and beyond to get the best for your holiday I cant imagine using anybody else she is an absolute credit to the company.
Sent in by Rachel Lewis
Jersey, 21 October 2019
Kim has been very efficient & helpful so far planning our honeymoon. She has taken into account our interests when planning 2 options of an itinerary for us and we are very thankful. We cant wait to carry on planning with her and enjoy our honeymoon in 2020.
Sent in by Dawn Paterson
Edinburgh, 19 October 2019
Trustworthy and reliable. Recommend to everyone I know.
Sent in by Susan Oakes
Cleethorpes, 20 October 2019
Claire is a fantastic ambassador for Travel Counsellors. We have booked holidays with her for many years and her enthusiasm and attention to detail is first class. She will go the extra mile to ensure your holiday is perfect. A truly unique special lady.
Sent in by Christopher Beesley
Birmingham, 21 October 2019
Such perfect service and Joanne knows without asking, my preferences for any trip. She makes going on holiday so tremendously easy. Many thanks to her.